Freedom Mobile outages and service status in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Bumbling Tourist (@hollygabel) reported 11 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Andrew Dignum (@TheDiggyShow) reported 15 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Alexander Toth (@UntilTheNextTee) reported 20 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Shams AbuBakr (@s4shams) reported 23 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Chelsea (@chelseacriddell) reported 25 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Bryan Biller (@Technoweenie1) reported 26 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

• 
  Inderpreet Singh (@IAmInderdhot) reported 29 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 33 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  AF Henley (@AFHenley) reported 52 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 58 minutes ago from St. Catharines, Ontario

  @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Emmanuel (@cozmopoll) reported 2 minutes ago

  @FreedomMobile instead of begging people to join your network improve your bloody reception in #Toronto west end #horrible

• 
  Keith (@Keithito) reported 3 minutes ago

  @FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone

• 
  Peg City 🇨🇦 (@wpgAce) reported 5 minutes ago

  @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

• 
  Maria Miccoli (@sistermedia) reported 6 minutes ago

  @PKP_Qc @FreedomMobile Getting a hard PDP authentication data block. Reps ignored the network error to push to upsell a phone (scam). Filed complaint with @CCTS_CPRST Just want my data re-provisioned, been w/Freedom 10 years. Stop scamming!

• 
  The Lenis (@LenisTheOrca) reported 7 minutes ago

  @FreedomMobile if not fixed by 9pm I'm cancelling the service, this has cost me a days pay already, probably tomorrow and Friday too

• 
  sarah (@yeehawsarahh) reported 8 minutes ago

  @FreedomMobile i dislike your phone company and your customer service very much

• 
  Stewart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇨🇦 (@Stewmeak) reported 11 minutes ago

  @FreedomMobile Their reception in the SE/SW Calgary is awful,

• 
  eddiebaseball (@eddiebaseball27) reported 13 minutes ago

  @FreedomMobile mobile data outage in Toronto. Haven't been getting msgs in the last 10 hours. (sending this via wifi). Please fix.

• 
  James Kellough (@JamesKello) reported 14 minutes ago

  @FreedomMobile you just lost an internet and TV customer through a combination of employee incompetence and a deficient infrastructure piggyback business model. I gave you guys 8 months but its clear hybrid workers can't rely on your business and service model. 👋🏻

• 
  Yojenkz (@JYojenkz) reported 15 minutes ago

  @FreedomMobile please don’t follow in Bell/Rogers/Telus footsteps. Keep AI out of my service.