Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 12/10/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Shwabbles Shwa Keirstead (@Shwabbles) reported

    @freedomsupport Account login is dead on multiple devices, trying to add add one before an international flight and can’t do anything

  • Stans_Meal StansMeal (@Stans_Meal) reported

    @freedomsupport Nope, too late. Joke of a service.

  • GordinKelowna Gord (@GordinKelowna) reported

    @freedomsupport I just got a text from freedom saying due to a billing error we have issued me a credit. Text help for more info. Scam

  • little_potato Ambrose Li (@little_potato) reported

    @freedomsupport This is not the first time this has happened. Can you fix your accounting system? Thanks.

  • BrettPlayford Brett Playford (@BrettPlayford) reported

    @freedomsupport thank you for show me how much you think of your future customer it's like no matter what credit score is if to low no help.for you this why your no telus or Bell and Even rogers will help shows how much you suck

  • Amandeep0401 Amandeep Singh (@Amandeep0401) reported

    @FreedomMobile I was charged two times even after full account settlement in July 2022. No refund issued after getting in touch with CS team. This is how you treat your loyal customer.?

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport 5 Days I can’t move any where in Stratford! What u r taking??? You're looking for imaginary arguments and ideas and don't talk about solving the problem: in short, the Internet doesn't work!!! Is there a solution??? Just answer yes or no??????????

  • Jaysin75 Jason (@Jaysin75) reported

    @freedomsupport Hello .. I can't seem to login in to my account...is there a problem on your end?

  • alhijay Dr. abduqadir alhijazy (@alhijay) reported

    @freedomsupport Ok. I reorder for the tenth time after three days, contacts with Freedom: my Data Internet it doesn't work in a STRATFORD (Waterloo Region) and I have a work for six months, what is the solution? Can you Active my Internet Data? Thanks

  • Jianyong Justin Chen (@Jianyong) reported

    @freedomsupport Called CS line twice today to discuss plan upgrade. Both times after taking to loyalty dept for just one minute, it hang up. So frustrated and next time I call), it will be about closing account and I wish they can actually close my account before hanging up!