Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (18%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Nurse Lawn Care
(@nurselawncare) reported
@freedomsupport How about you guys fix your service in Ottawa, running a business is hard when your customers can’t reach you. Just sayin.
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JULZ
(@herJulz) reported
@FreedomMobile Thanks for your HORRIFIC customer service and @Moto for not standing by your products!! #lessonlearned
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the ***** in the blockchain
(@Salorwayne) reported
@FreedomMobile Crap reception. Focus on giving only new customers best rates and deals. Called support the other day and could not answer "how much total data do I have in my monthly plan?" The text support does not work.
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Khalid Mian
(@thepaladin68) reported
@FreedomMobile I would if it weren’t for the horrible signal reception
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Gator
(@aaronroyce13) reported
@freedomsupport U guys should offer true unlimited data with no slow downs at all and get rid of the data limits. I would pay easily 120 a month to get true unlimited data from you guys and you would knock rogers and bell out the game just a thought
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XRPman
(@dhindsa__03) reported
@freedomsupport @crisxochitl The connection fee does nothing but line the pockets of this companies executives. Your customers monthly payments to you for your services are what support the improvement of your services.
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Tonie Ogilvie
(@b14e69fab2ce45e) reported
@freedomsupport Loving the customer support and the way you all stand by your product. Bought $50 charger as I was told it was guaranteed for life. It stops working, I have no other charger and you won't replace it. The store where I bought it is closed...now what?
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Gator
(@aaronroyce13) reported
@freedomsupport why do you guys say you have unlimited data but dont put down that if you go through your monthly data say its 20gb that you guys slow down the internet to worst then dialup. So its really not unlimited is it and that aint right
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Miles Andy Thatch
(@TheConceptBoy) reported
When your outsourced phone support is so bad that the mere phone upgrade becomes an closed loop of phone support telling to contact chat support and then chat tells to phone, the path of lowest resistance is to switch to a new carrier who has their **** together. @FreedomMobile
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russ
(@rm0074) reported
@FreedomMobile I have been with you for many years I would like this plan pls or should I cancel and sign up again to get it as a new customer?