Freedom Mobile Outage Report in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (32%)
• Total Blackout (5%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Shams AbuBakr (@s4shams) reported 6 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Bryan Biller (@Technoweenie1) reported 8 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

• 
  Inderpreet Singh (@IAmInderdhot) reported 9 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Alexander Toth (@UntilTheNextTee) reported 25 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Andrew Dignum (@TheDiggyShow) reported 40 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Chelsea (@chelseacriddell) reported 50 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Andrew Dignum (@TheDiggyShow) reported 55 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben of the Dead (@benFsinger) reported 6 minutes ago

  @freedomsupport Likewise, but this stuff is very concerning. The fact that your customers are targeted BECAUSE they are customers on your phone network should provide more impetus to actively fight this. Older, or less savvy people could have easily fallen for this. Many already have, I am sure.

• 
  nevermindSH (@laxboysmom) reported 7 minutes ago

  Never use @FreedomMobile they took one hour to cancel my service over messaging because they say they cant do it in store. Then said it would take 24-48 hours to unlock it! What????

• 
  This_is_M3 (@my_v3nting_page) reported 8 minutes ago

  @freedomsupport Is Freedom having MAJOR issues with the wind? Cant make phone calls, data is spoty if it works at all. I am hoping this actually makea it thru before no data again!!! And the phone what the heck! Cant even check on family members!!!!!

• 
  Jason (@therealb0wser) reported 9 minutes ago

  @freedomsupport I have already logged in through 2FA with a code sent to my device. The problem is not being able to update my billing address details myself like an adult after having moved well over a year ago.

• 
  Red Crow (he/him) (@theFTSguy) reported 9 minutes ago

  @FreedomMobile And drop that awful, predatory American device protection company you sell on the side. Otherwise, I am happy with plans and services ...

• 
  ekta chadha (@ektachadha85) reported 12 minutes ago

  @FreedomMobile : What pathetic services you have. I logged a complaint with CCTS against you and your term is negotaiting non stop with such delayed response. You guys changed the plan and bound me to 2 years contract.I will take this up and fight against your team for lying.

• 
  Mr. Nice Guy (@Mr1Nice_Guy) reported 16 minutes ago

  @freedomsupport Thanks. Will give the workarounds a try. Do you have recommendation for a signal booster I can install at home?

• 
  BennyBlanq (@BennyBlanq) reported 17 minutes ago

  WHY ******** DID A @FreedomMobile REP GO IN MY ACCOUNT WITHOUT MY CONSENT AND CHANGED MY ****** PLAN. THATS A BREACH OF CONTRACT!!!

• 
  Siobhan (@apocalypseher) reported 18 minutes ago

  @freedomsupport Is your service down? Can't make any calls and phone says network is unavailable

• 
  Sonya van Heyningen (@svanheyningen7) reported 19 minutes ago

  @FreedomMobile Trying to cancel my phone (BECAUSE I MOVED TO THE US) and your customer care rep just had the nerve to try and convince me to switch to a yearly plan or find someone else to take over my phone number. Better believe I'm gonna spread the word #unprofessional