Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 10/20/2025 06:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (51%)

    Internet (51%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • said_ibro said akuda (@said_ibro) reported

    @freedomsupport Why your internet is not working

  • harmanmultani2 Harman (@harmanmultani2) reported

    @freedomsupport u guys closed and my internet is down

  • sidhak_goraya Sidhak Goraya (@sidhak_goraya) reported

    @freedomsupport Mobile internet is not working

  • Tashi44162282 Tashi (@Tashi44162282) reported

    @freedomsupport @FreedomMobile the mobile internet has not been working for the past 1 hr. Your support team disconnects the call in the middle of the conversation.i was trying to get uber but no luck since no internet. My friend shared the hotspot that brings me home.

  • julzpak juliapak - proud Canadian🇨🇦🍁 (@julzpak) reported

    @freedomsupport ya my internet is down... i guess i'll have to wait. #rogersoutage its like rogers lol

  • EmpressCarri Carrie (@EmpressCarri) reported

    @FreedomMobile Guys the internet is still down, any updates on service restoration???

  • marvinandro Marvin (@marvinandro) reported from Toronto, Ontario

    @freedomsupport It was back up around 10am. Looks like Down reports on the various sites show that most other areas are coming back up, too.

  • SiegeTank11563 SiegeTank (@SiegeTank11563) reported

    @freedomsupport Cell phone data down? not working for my whole family all of a sudden

  • ShiNoTenshiTwo Spuk 🇷🇺/🇺🇦 (@ShiNoTenshiTwo) reported

    @icestickerart @freedomsupport Bluetooth earbuds are great. I think wired earbuds are going out but I still have some professional, high quality open and closed back wired headphones that I have no interest in replacing. USB C to headphone jack adapters are so terrible 😓. But I guess it's time to embrace them

  • Hollysaysrawrr Holls 🤸‍♀️ (@Hollysaysrawrr) reported

    @freedomsupport Just in time when mobile internet goes down. 😐