Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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bikku
(@bikku88) reported
@freedomsupport Last time I talked to the royalty department who offered me $30 plan with 3 gb data and unlimited talk and text switching from prepaid to postpaid.. then suddenly during my billing cycle the phone line is not working and found out it is still prepaid.
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Cherry Mahaguay
(@CherryMahaguay) reported
@freedomsupport I spoke 5 technical representative and 2 hung up the phone, 1 help me but it doesn’t work out,2 said they going to call me back after they said I need to turn on the airplane mode. I dont have access in cellular data and my job depend on it
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Shahid
(@tomdshahid) reported
@FreedomMobile Horrible customer service!! 7 calls in the last 3 days to release my number and every time excuses!
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Scott Frankenfield
(@canadianmeatman) reported
@FreedomMobile has shady salesman who lie about free items to get the sale then your bill says something different and then guess what? Sorry sir I can’t help you I don’t know how to fill out a complaint! Back to Telus with my 3 cell lines I guess
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Kate
(@Marie1Kate) reported
Seriously, @freedommobile is throttling my data. Acts up every time the exact same. It's slow, l can't get things done. Very annoying especially when I have not used up my data. Suddenly new month begins, works perfectly.
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Becker F.
(@skateb8) reported
@FreedomMobile your customer support hung up ok me 4 times today... do better.
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Sora
(@GhostBabyAlien8) reported
@freedomsupport u guys use to be called wind. I’m like a cloud in the winds. Cannot hold me down. Regardless of my situations or circumstances my mind is always free
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T_Bell
(@tabu424) reported
@OpenGovCan ALL mobile phone networks, including @FreedomMobile Rogers, Bell Et Al operating in Canada MUST have Called Centers operating within country, not 3rd nations where language comprehension appears to be an issue, repeatedly. Put THAT on your surveys. Top 5 complaint.
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Nunya Biznez
(@GwapogiTalaga) reported
from
Toronto, Ontario
I was a @koodo customer for a grand total of three days, before I realized that the company is a bad joke. I'm sticking with @FreedomMobile.
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Nick Willcock
(@willycax) reported
@DrAndrewSK $8 car vs $2100 car… They prefer the car that gets them to work and not the one broke down in the driveway. Most want their 2019 car back tho #freedommobile