Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (65%)
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Phone (19%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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BRIDGE ℞
(@breakfrom_TO) reported
@FreedomMobile I just want to change my plan why do I have to speak with an in chat agent to do this ?! Wtf !
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RHO
(@TravelEatAwe) reported
@freedomsupport First I was told it would take 24 to 48 hours, then 72 hours, then five days to unlock a #cellphone. Now you’re telling me to try another cell phone provider’s SIM card. All to do the simplest customer service. Can’t wait to hear your 3rd solution. @FreedomMobile @freedomsupport
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RHO
(@TravelEatAwe) reported
@freedomsupport I think that’s evident is that @freedomsupport and @FreedomMobile have extreme difficulty in handling the most BASIC of customer service needs. That’s what all potential customers need to know. Freedom Mobile —>> Excuses, not solutions. #CautionaryTale
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Abhishek Pandey
(@Abhishek24792) reported
@FreedomMobile Go with the phone, go with the colour...butdont go with @FreedomMobile one of the worst network in brampton
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Aurelia Cotta
(@AureliaCotta) reported
@RogersHelps No point in lying about how I feel about the company — (I know you are just the social media person, certainly not your fault personally) It’s why I switched my cellphone from Rogers to @FreedomMobile Better or same service, way less money. Competition helps us all
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General Foamhead
(@Foamhead2) reported
@CRTCeng Why are you allowing networks like @FreedomMobile to charge connection fees to customers who are already on the network? They are just switching devices and aren't being connected to a damn thing. This should be treated as fraud.
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Mr. Mic
(@TheRealMrMic) reported
@freedomsupport Done that a few times and no difference…. Even the 3G connections are not working correctly
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Mala Moragain Mistress Of Chaos
(@MalaMoragain) reported
@AnthonyLacavera @FreedomMobile I left Rogers after an employee got jiggy with my plan by adding device protection and funnelled 18 phones through the portal without my knowledge. I have been happy with @FreedomMobile so hopefully that will never happen again.
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Not Happy With Freedom Mobile
(@NotHappyWithFr1) reported
Here's @freedomsupport generic message! "Hi there, if you have a question or concern about our coverage map please send us a DM and we'd be happy to assist further! -I. H." I told you my concern now fix it!
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HuxBear 🇨🇦🏳️🌈🐻
(@HuxBear) reported
It's ridiculous that I've been trying to top-up my cellphone account so I can, oh...I don't know...USE MY CELLPHONE for 2 days & your system STILL can't process credit cards. Being told "Oh, just go to the store & buy a top-up code. Bye!" is NOT a solution. @freedomsupport