Freedom Mobile outages and service status in Thorold, Ontario

No problems detected

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Freedom Mobile generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received May 12, 7:56 PM EDT.

Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 17, 12:00 AM EDT	0	0
May 17, 12:20 AM EDT	0	0
May 17, 12:40 AM EDT	0	0
May 17, 1:00 AM EDT	0	0
May 17, 1:20 AM EDT	0	0
May 17, 1:40 AM EDT	0	0
May 17, 2:00 AM EDT	0	0
May 17, 2:20 AM EDT	0	0
May 17, 2:40 AM EDT	0	0
May 17, 3:00 AM EDT	0	0
May 17, 3:20 AM EDT	0	0
May 17, 3:40 AM EDT	0	0
May 17, 4:00 AM EDT	0	0
May 17, 4:20 AM EDT	0	0
May 17, 4:40 AM EDT	0	0
May 17, 5:00 AM EDT	0	0
May 17, 5:20 AM EDT	0	0
May 17, 5:40 AM EDT	0	0
May 17, 6:00 AM EDT	0	0
May 17, 6:20 AM EDT	0	0
May 17, 6:40 AM EDT	0	0
May 17, 7:00 AM EDT	0	0
May 17, 7:20 AM EDT	0	0
May 17, 7:40 AM EDT	0	0
May 17, 8:00 AM EDT	0	0
May 17, 8:20 AM EDT	0	0
May 17, 8:40 AM EDT	0	0
May 17, 9:00 AM EDT	0	0
May 17, 9:20 AM EDT	0	0
May 17, 9:40 AM EDT	0	0
May 17, 10:00 AM EDT	0	0
May 17, 10:20 AM EDT	0	0
May 17, 10:40 AM EDT	0	0
May 17, 11:00 AM EDT	0	0
May 17, 11:20 AM EDT	0	0
May 17, 11:40 AM EDT	0	0
May 17, 12:00 PM EDT	0	0
May 17, 12:20 PM EDT	0	0
May 17, 12:40 PM EDT	0	0
May 17, 1:00 PM EDT	0	0
May 17, 1:20 PM EDT	0	0
May 17, 1:40 PM EDT	0	0
May 17, 2:00 PM EDT	0	0
May 17, 2:20 PM EDT	0	0
May 17, 2:40 PM EDT	0	0
May 17, 3:00 PM EDT	0	0
May 17, 3:20 PM EDT	0	0
May 17, 3:40 PM EDT	0	0
May 17, 4:00 PM EDT	0	0
May 17, 4:20 PM EDT	0	0
May 17, 4:40 PM EDT	0	0
May 17, 5:00 PM EDT	0	0
May 17, 5:20 PM EDT	0	0
May 17, 5:40 PM EDT	0	0
May 17, 6:00 PM EDT	0	0
May 17, 6:20 PM EDT	0	0
May 17, 6:40 PM EDT	0	0
May 17, 7:00 PM EDT	0	0
May 17, 7:20 PM EDT	0	0
May 17, 7:40 PM EDT	0	0
May 17, 8:00 PM EDT	0	0
May 17, 8:20 PM EDT	0	0
May 17, 8:40 PM EDT	0	0
May 17, 9:00 PM EDT	0	0
May 17, 9:20 PM EDT	0	0
May 17, 9:40 PM EDT	0	0
May 17, 10:00 PM EDT	0	0
May 17, 10:20 PM EDT	0	0
May 17, 10:40 PM EDT	0	0
May 17, 11:00 PM EDT	0	0
May 17, 11:20 PM EDT	0	0
May 17, 11:40 PM EDT	0	0
May 18, 12:00 AM EDT	0	0

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

City	Problem Type	Report Time
Niagara-on-the-Lake	Internet	5 days ago
Thorold	Internet	7 months ago
St. Catharines	Phone	11 months ago
Niagara Falls	E-mail	11 months ago
St. Catharines	Phone	11 months ago
St. Catharines	Phone	1 year ago

Nearby cities with recent reports

Niagara-on-the-Lake

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

Andrew Dignum (@TheDiggyShow) reported 6 minutes ago from St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported 8 minutes ago from St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
Inderpreet Singh (@IAmInderdhot) reported 9 minutes ago from St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Shams AbuBakr (@s4shams) reported 12 minutes ago from St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Bumbling Tourist (@hollygabel) reported 20 minutes ago from St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
AF Henley (@AFHenley) reported 27 minutes ago from St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
Chelsea (@chelseacriddell) reported 32 minutes ago from St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Alexander Toth (@UntilTheNextTee) reported 37 minutes ago from St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Bryan Biller (@Technoweenie1) reported 38 minutes ago from Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
Andrew Dignum (@TheDiggyShow) reported 56 minutes ago from St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

Yvonne Kushe (@kushemusic) reported 59 seconds ago
@FreedomMobile I’ve been trying to get in touch with your customer service team for 2 days now with no luck. All 5 times I’ve been on hold for more than 30 minutes. No agents available on WhatsApp either. I’m having issues with my home internet and need technical support.
Gamer Graham (@GTM618) reported 2 minutes ago
@FreedomMobile In Niagara Falls Canada last 2 days. Get a message yesterday that I roamed into the US and would be charged at such. Never left Canada. And now today can't get a call out. Not even to you for support. What happened to your twitter suport chat.
Tekin Ozkurt (@TekinOzkur15081) reported 10 minutes ago
@FreedomMobile Ok I pay more as a exsisting customer
Matt Bellamy (@Matt_Realtor) reported 11 minutes ago
@FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage
Keith (@Keithito) reported 12 minutes ago
@FreedomMobile is there no way to actually contact support right now? Can't get a reply through any text platform and on hold for 40 minutes on the phone
bikku (@bikku88) reported 12 minutes ago
@FreedomMobile hello anyone out there as I have to change the service
Testezlaf (@testezlaf) reported 15 minutes ago
@FreedomMobile Any words from Freedom about the home internet ongoing issue since Monday? Customer service is unreachable!!!!
Tristan Carpio (@TrisCarpio) reported 15 minutes ago
@FreedomMobile hello having trouble activating an esim. Can you assist
Neeon (@goanraptor) reported 16 minutes ago
@FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help
Silvia C. (@SilviaCai) reported 16 minutes ago
@FreedomMobile - been your loyal customer for a long time & have seen great improvements to your service and I’m still wondering why we continue to have a dark spots in Toronto. E.g. no signal at Long Branch. Fill that whole. Thank you.