Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 02/21/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Phone (13%)

    Phone (13%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • mrkaswa mr kaswa (@mrkaswa) reported

    @luccrook @eagleinbc @FreedomMobile And the Shaw mobile (same network I'm sure) $0 talk text plans if you are buying their tv and/or internet.

  • CJ_Toronto CJTO 🇨🇦 🏳️‍🌈 #BLM (@CJ_Toronto) reported

    Well, I guess I'll be on the hunt for a new cell provider soon. There is no way in hell that I'll be giving my money to a Rogers-owned @FreedomMobile. The entire point of switching was to get away from the highway robbery of Rogers/Bell/Telus. I will not support them - ever.

  • Wigs_Niagara Grant (@Wigs_Niagara) reported

    @globalnews @rogers you better not **** with my @FreedomMobile cell service!

  • WinterBourneTO Winterr. Mask up! (@WinterBourneTO) reported

    I’m gonna miss u guys. I really am. Once bullsh*t @Rogers dismantles u, i am truly going to miss u @FreedomMobile. U were ducking great. No lie. The Last of the Mohicans. One of the last great antiestablishments but robbers had to buy u out bc u were driving wireless prices down.

  • radarsun Andrew (@radarsun) reported

    @CRTCeng it's not in the publics interest to let one of the big 3 @rogers buy Shaw. The customer loses on this. @FreedomMobile will be dissolved or jacked up. (I hope not) but doubt it. Letting this pass removed competition. Sad day

  • JocelynSquires Jocelyn Lambert Squires (@JocelynSquires) reported

    @hey_trev @FreedomMobile Same! As a new Canadian ten years ago, it was the only phone service that provided options/rates similar to what I was used to seeing in the US. This was in the era when 3-year contracts were normal here 😱

  • napoli7676 jason napier (@napoli7676) reported

    @FreedomMobile Freedom can't even send me an email to confirm my account to pay my bill pretty sad just like their service

  • VmSopta VMSopta (@VmSopta) reported

    @FreedomMobile What ******** are you doing rolling over to any of the big 3 Bell and Rogers imparticularily. Competition was helping me now I'm sure to get screwed. Been here since Wind. Shaw I'm begging you or whatever regulatory body not too let this to happen. We pay too much already.

  • whyte_wolfe TheBurningWolf (@whyte_wolfe) reported

    @FreedomMobile you lie bc you still imply you will give a consumer their full 30 days from the time they pay, no clauses, but yet everytime i pay end of the month my service cuts on the 17th and nobody at freedom mentions this to new customers, because they always get told its illegal, & it is!

  • VmSopta VMSopta (@VmSopta) reported

    @FreedomMobile Why are you promoting this when now all I'm hearing is that you're gonna be sold to one of the big 3 A holes. Selling the Canadian consumer down the river