Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 12/01/2025 13:35

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • syedzali71 Zain (@syedzali71) reported

    @FreedomMobile y’all genuinely trash why do I not have service at home😭

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport is there a down tower or something in Windsor Ontario? My service keeps dropping.

  • audiobeing PapaGord (@audiobeing) reported

    @FreedomMobile your customer service is the absolute worst. I pay my bill early and you still take another payment?? No one is able to help.

  • parth_mehta_98 Mehta Parth (@parth_mehta_98) reported

    @Fidomobile @FidoSolutions has became the worst service provider. They offered me a good deal for the phone after i port in with @FreedomMobile for the same but they don’t have time to implement the same offer even after a week. Customer service centre needs a lot of improvement

  • ValenSinn my name is...Val (@ValenSinn) reported

    My phone is out of data again! @FreedomMobile sucks

  • AdorkableGBear Adorkable Grizzly (@AdorkableGBear) reported

    @freedomsupport Is the “Freedom” network down? I can’t get a connection at all, phone will occasionally connect to “Nationwide”, but I don’t particularly want to be roaming. Don’t see an option on the website or in the app to check for service outages.

  • WhyPreeeeeeee kee (@WhyPreeeeeeee) reported

    **** @FreedomMobile This has been over 2 months now and I’m still dealing with this ****. They keep telling me I haven’t paid my bill and now they have called collections on me. There’s a reason I am no longer a freedom mobile customer. The worst customer service in the world

  • pimpet Good Bandit (@pimpet) reported

    @freedomsupport @RomanVeerah Pls try not to mislead us. I have been speaking with your customer care for 3 days in a row. And the feedback is offers are only for new customers. I guess loyalty does not pay afterall.

  • pIanet_sandwich planet sandwich (@pIanet_sandwich) reported

    @FreedomMobile Anyone considering Freedom should know their coverage is poor and their customer service is awful. Recently moved and it was like pulling teeth trying to explain to them that a fully detached house doesn’t have apartment numbers. Then they turned off auto bill and blamed us.

  • rdsraman16 Raman (@rdsraman16) reported

    @FreedomMobile, THIS IS ABSURD ! I placed an order for iPhone 13 pro 256gb at Dufferin location paying extra $100. I was told it’d take 3-4 weeks at max but it’s been more than 9 weeks now. I’ve been a customer for the past 3 years. Is this how you treat your customers ?