Freedom Mobile Outage Report in Thorold, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Internet (64%)
-
Phone (20%)
-
Wi-fi (7%)
-
Total Blackout (5%)
-
E-mail (2%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
-
Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
-
Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
-
Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
-
Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
-
AF Henley
(@AFHenley) reported
from
St. Catharines, Ontario
@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.
-
Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
-
H.C.Sprung 🇨🇦
(@XxCarsten72xX) reported
from
St. Catharines, Ontario
@freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.
-
Bumbling Tourist
(@hollygabel) reported
from
St. Catharines, Ontario
@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.
-
Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
-
Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
Donkey ****
(@realDonkeyDong) reported
@freedomsupport The worst part, and I encourage my phone calls to be reviewed, I had many care reps, a few supervisors, and even a manager. All told me to pay by Credit Card and wait 2+ weeks to get my money back. Guy on Twitter had to leave notes for the phone people to get their act together.
-
Fredward Bureau-Russell
(@BureauRussell) reported
@freedomsupport It’s is bad I don’t know who any I have never played any of these people on Apple Music before
-
jason napier
(@napoli7676) reported
@FreedomMobile Freedom can't even send me an email to confirm my account to pay my bill pretty sad just like their service
-
Mike
(@mgh0T8) reported
@FreedomMobile Please fix your website - I'm unable to order online as a new customer. I get to the 'review your cart' stage, and when I click on 'New customer? Order online', nothings happens. I'm trying to avoid going in store to avoid paying the connection fee.
-
VMSopta
(@VmSopta) reported
@FreedomMobile What ******** are you doing rolling over to any of the big 3 Bell and Rogers imparticularily. Competition was helping me now I'm sure to get screwed. Been here since Wind. Shaw I'm begging you or whatever regulatory body not too let this to happen. We pay too much already.
-
whales
(@efabackup) reported
@TheJUNOAwards @FreedomMobile i get insecure for stupid reasons #JFCJPSaxe
-
Jojo
(@jojojojojobz) reported
@cbcnewsbc lol im with @FreedomMobile and the rates arent bad:$50 unlimited everything. with this merger, it only gets better reception-wise and better 5g.
-
Ralph FranSn❄wman ⛄ (aka Frathos) 🇨🇦
(@FrathosCAN) reported
@ellenroseman @peternowak If I had a choice like @VancityReynolds #Mint cellphone service if #FreedomMobile is acquired by #Rogers then I'd most probably pick his company since it'll only be a matter of time before rates are increased again due to lack of competition.
-
whales
(@efabackup) reported
@TheJUNOAwards @FreedomMobile stream sad corny **** #JFCJPSaxe
-
Edwin Frondozo 🎙
(@edwinfrondozo) reported
@freedomsupport my phone stopped showing service in the last hour. Are there any issues in downtown Toronto?