Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 11/30/2025 06:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • posteggme Erin (@posteggme) reported

    @freedomsupport Thanks for fixing my issue so quickly! Tech support confirmed my name was updated properly :-)

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • JesseTayVigneux Jesse Taylor-Vigneux  (@JesseTayVigneux) reported

    @freedomsupport Are you iOS15 as well? If not then you’re right it’s not just me (iOS15). Hmm… 🤔 Well! Hope there is a solution in the coming weeks. If it was ios15 specifically then I’d understand if it wasn’t top priority right now but as it might be iOS14 too then that changes things.

  • loolbox2 loolbox (@loolbox2) reported

    @alexa99 FreedomMobile a company that defrauds customers, The customer service is scammers. I trusted it, Be careful to deal with it.

  • GiftGeorge313 Gift George (@GiftGeorge313) reported

    @FreedomMobile very bad service from freedom mobile your doesn’t work perfectly and showing error always I can’t make payment and then my account suspended Such a nice service

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile has informed has informed me today; We don't have to provide quality service just cell phones and you better pay or else. Seriously?? I switched because unable to resolve issues since Summer 2020.. @OttawaCitizen @ottawasuncom part 1

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile they send me final bill $754.00.. for they say is Tab balance.. I'm ok with that.. but I want a credit for terrible service for last 12 months and they refuse saying it's not their problem @OttawaCitizen @ottawasuncom

  • amaabarwuah bossman. (@amaabarwuah) reported

    @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

  • erintalkstv Erin (@erintalkstv) reported

    @freedomsupport is cell service down?

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network for Freedom.