Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (57%)
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Phone (31%)
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Total Blackout (6%)
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Wi-fi (5%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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kid kro
(@kydkro) reported
@freedomsupport your new year’s resolution should be to fix the app so that’s it’s not malfunctioning at every click like it has been for years now… now i can’t even log into my account after having to jump through hoops just to top up my account
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ahsm444
(@ahsm444) reported
@freedomsupport Ever since summer 2022 my service is very bad in Mississauga, ON. Prior to summer 2022 I’ve never had any issues. Calls are constantly dropping, LTE always switches to 3G. Phone keeps going to SOS mode because it lost reception fully. I have a new sim and a iPhone 14 pro.
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Andrew Vanderschaaf
(@XylantExodus) reported
@freedomsupport Nope. Not at all. I've lived here on freedom/wind for like a decade and never lost service unless theres a mass power outage.
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FRAN 🇪🇸🇪🇸
(@mimadrid) reported
@FreedomMobile Does Freedom have any LOCAL customer care help or only in the Philippines?
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Raj Shanmugam
(@destinationraj) reported
@freedommobile worst customer support even after waiting patiently, this support person from billing put me on hold and cut the call without resolving the issue
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Sidharth Mohan
(@SidharthMohan44) reported
@FreedomMobile Myself Sidharth Mohan, I was a freedom customer for almost a year. I have experienced extremely bad service from Freedom mobile today. Yesterday, I visited the Freedom store near me to change my prepaid service to a post-paid service for upgrading my hardware.
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FRAN 🇪🇸🇪🇸
(@mimadrid) reported
@FreedomMobile Does Freedom have any local customer care help or only Philippines?
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Nitin Goyal
(@NitinGoyal_NG) reported
@freedomsupport hey! I have taken a new number today around 5pm, however it’s not working, says my account on hold due to low balance. I paid for full 1yr upfront, this is not a good start…..
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marty🇦🇹🇭🇺
(@Mart_ayy) reported
@FreedomMobile more like broken ****** mobile your data sucks
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FRAN 🇪🇸🇪🇸
(@mimadrid) reported
@FreedomMobile fFreedom doesn’t allow you to take advantages of new offers unless you terminate your present contract , lose funds and start all over. Not great business model and poor customer care team in the Philippines.