Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 03/21/2026 18:45

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (32%)

    Phone (32%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Silverxx27 Chris (@Silverxx27) reported

    @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again

  • Scribe_Music ✪ Scribe the Prime Minister ✪ (@Scribe_Music) reported

    @FreedomMobile your service is down in Langley BC

  • Matt_Realtor Matt Bellamy (@Matt_Realtor) reported

    @FreedomMobile any idea when home internet will be restored? im seeing hundreds of people online posting about the outage

  • TrisCarpio Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • nathan_armani Nathan Armani | Researcher | 🇨🇦 (@nathan_armani) reported

    Honestly, @FreedomMobile is the worst service provider I’ve ever dealt with. Unreliable internet, endless wait times, and zero accountability. Customers deserve better

  • Saraguerreror Sara Guerrero (@Saraguerreror) reported

    @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

  • TrisCarpio Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • TrisCarpio Tristan Carpio (@TrisCarpio) reported

    @FreedomMobile hello having trouble activating an esim. Can you assist

  • RandyMikla Randy Mikla (@RandyMikla) reported

    @FreedomMobile Support sucks. I’ve spent 3 days and 9 hours on hold or with people who’s first language isn’t English. Trying to resolve a problem with the TV service. On day 4 now and on hold.

  • Silverxx27 Chris (@Silverxx27) reported

    @FreedomMobile Get your internet services working constantly down for long periods wont be sticking with you guys this is a joke since videotron buy freedom hello big boy companies again