Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 02/28/2026 15:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • kijames Kyle James Isaac (@kijames) reported

    @freedomsupport @FreedomMobile @madebygoogle Does Freedom Mobile offer LTE connectivity and service for the new Pixel Watch? I would like to get one but I need to know if it'll connect to your network or not ...

  • Kaushal_Tailor Kaushal Tailor (@Kaushal_Tailor) reported

    @RanadeAarushi @FreedomMobile ohoho... thanks for the this Red Flag, I'll never buy from them! @freedomsupport

  • tryoung Mind over Matter (@tryoung) reported

    @MichaelJonesETC @freedomsupport @FreedomMobile Their customer support is generally better than Bell's, Roger's and Telus'. Never had a complaint about Freedom, other than lack of signal in Stittsville. I still remember being on the phone with Rogers for hours to resolve a problem. Pathetic.

  • VanCitySlug socialnorms (@VanCitySlug) reported

    @freedomsupport @sesamejar Great customer service there bud. "Hey so like we said before, it's your problem, deal with it. But please leave a testimonial and tell your friends about us"

  • bumboo87 Bubloo (@bumboo87) reported

    @freedomsupport Hey, when will express payment be available online again? Website is down

  • sesamejar Mehrad (@sesamejar) reported

    @freedomsupport That is not true! Because I paid the previous bill where cap was reached and activated the add-on on the next bill! @FreedomMobile has the highest price based on the quality of service you receive!

  • foretheshow Fore The Show (@foretheshow) reported

    @freedomsupport For the past 48 hours I have no data connectivity. Nothing loads. Are there outage issues or is this a throttling of my data?

  • MichaelJonesETC Michael Jones 🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@MichaelJonesETC) reported

    @michivp @freedomsupport @FreedomMobile Yeah, that becomes an ID issue and has to be done face to face unfortunately

  • harpreetsoni solitude it is now (@harpreetsoni) reported

    @FreedomMobile .. we choose your services and closed in few days.. now we are being told after they have deducted the money from our account. Customer care is so ridiculous to treat new customers like this. @FreedomMobile

  • subtleblorean subtleBangalorean (@subtleblorean) reported

    Thanks @RogersHelps for almost making sure I lose my job by such inefficient customer service . Two weeks and still wifi is not fixed Customer service contacted through phone,chat and through twitter. But still here i am using my @FreedomMobile hotspot from phone to stay afloat