Freedom Mobile Outage in Thorold, Ontario

@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

@FreedomMobile will you guys be getting good service in Sherwood Park AB. I have had your services for a year now and must say the service in the park is not good. Half the time I'm in roaming!!

I was an early adopter of @FreedomMobile. Got at least 5 friends to switch from @Rogers to Freedom. I was rewarded with increased rates and poor customer service. The competition is giving me better rates to switch. I think it's time to switch.

So @virginmobilecan hasn't replied yet. @rogers or @FreedomMobile y'all want a new customer come June? . I say rogers cause you guys are killing it with patience when it comes to my internet and cable bill. If you can provide the same service when it comes to cellular I'm all in

@valentinprgnd @TELUS @FreedomMobile has nothing to help me. 😭

Lte and signal not stable northyork area? Wilson and keele @freedomsupport @FreedomMobile

So disappointed with @FreedomMobile because our phones were not working since 230am to now and they won’t credit the account. We have people in hospital who couldn’t reach us. Does @FreedomMobile take advantage of all customers? Usually they are good!😢

@FreedomMobile What's going on with your network? I can't make or receive calls and my bill is up to date. Ugh...

@freedomsupport Phone no workee pls fix thx.

@freedomsupport what is going on can’t call out while u are doing systems update like wtf how long will I go without a phone #bs #thankfortheheadsup

@freedomsupport Yeah kinda figured there wouldn't be an awful lot you could do but thought I would make you aware of this as I can imagine quite a few customers are probably experiencing this. Me and my housemate used to get the same calls 15 minutes apart from each other before she left.