Freedom Mobile Outage Report in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (56%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Bumbling Tourist (@hollygabel) reported 8 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

• 
  Chelsea (@chelseacriddell) reported 11 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Shams AbuBakr (@s4shams) reported 11 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  AF Henley (@AFHenley) reported 15 minutes ago from St. Catharines, Ontario

  @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

• 
  Andrew Dignum (@TheDiggyShow) reported 28 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Inderpreet Singh (@IAmInderdhot) reported 37 minutes ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 39 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Bryan Biller (@Technoweenie1) reported 43 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

• 
  Alexander Toth (@UntilTheNextTee) reported 45 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chintan (@Chintan72024830) reported 4 minutes ago

  @freedomsupport disappointed with customer support call. After being freedom mobile customer for 6 years .Starting to find options.

• 
  Laddie (@plutoorbust) reported 4 minutes ago

  @DaveSfmg54 @ungullibleguy @FreedomMobile Customer*

• 
  Nazir Kamani (@Nazkamani) reported 8 minutes ago

  @freedomsupport Has my phone been unlocked as yet. I will now ping support on Facebook and messenger.

• 
  bunnybear7280 (@hornybear0106) reported 10 minutes ago

  @freedomsupport They suck I left them cause of fake promises they kept telling me so I left to Telus witch I thought I'd never go back to

• 
  Real ones know (@TheRealOnesKnow) reported 13 minutes ago

  @FreedomMobile Yo how come you guys have so many issues man. Like Wdf do people in your head office do all day? Or do you hire any bum off the street to run things?

• 
  NerdHerder77 (@NerdHerder77) reported 13 minutes ago

  @freedomsupport @usmanim97119989 Having the same issue trying to make an Express Payment for my dad's prepaid account. The address section to fill out keeps removing everything I type in every time I tab or click out of the address bar.

• 
  🇺🇸🇨🇴Cachito🇨🇺🇨🇦 (@Cachito305) reported 14 minutes ago

  @FreedomMobile why am I inside your store paying again and still don't have service !!! WTF!!!+

• 
  Sue Rau (@Soosole) reported 15 minutes ago

  @freedomsupport @kasey_odayin I am having the same issue since last night.

• 
  GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported 15 minutes ago

  @Cachito305 @FreedomMobile you need to contact their support via *611 OR speak over the phone in their store to fix those specific problems. Also, treating others the way you expect to be treated goes a long way. Spreading misinformation because you couldn't get it working, shame

• 
  Linds W (@lindshopewalsh) reported 16 minutes ago

  @freedomsupport Considering freedom mobile is shite and customer service is rude and practically non-existent, maybe you should try to be more motivational. Also I was promised a call back with 24-48 hours about three weeks ago. So maybe less stupid tweets and more doing your job?