Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (71%)
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Phone (13%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Tower Lachesism
(@TowerHyena) reported
@freedomsupport Is there an outage or anything cause I'm not getting any data
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Tom Foolery
(@TomFool1234) reported
@FreedomMobile called freedom mobile and it wasn’t until the 4th person that actually knew what a SIM card was. Seriously! First person kept rushing me off the phone before knowing if I needed more help
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Winston D'souza
(@winstonckm) reported
@FreedomMobile I ported my number from Fido to Freedom its been more than 10 hours. Still my number is not active, stuck with temporary number. Could you please check, I already missed lot of important calls because of this issue.
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A
(@fifithekid) reported
nah wind couldnt let me have my number for a second longer!!! yall gave it away to the first brokie that came around @FreedomMobile as a loyal customer of over 30 years i am appalled at ur behaviour!!!
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Nightstar12
(@nightstar12) reported
@freedomsupport why is my husband's account suspended. The payment goes through the credit card every month. But every month while the payment is pending you keep ending his account. Now he can't get help via phone bc they say his number invalid.
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Kamal
(@ikml07) reported
@freedomsupport I would like to disable voicemail service, no options found under 777
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єℓιzαвєтн ✨
(@eliizabethxoxx) reported
@FreedomMobile you guys are SHARKS. You don’t care whatsoever about your customers & have the WORST billing service I’ve ever experienced. Not only do I pay a bunch of $ for **** service but on top of that your company has the nerve to not even provide any time to pay off a bill.
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Bill Yates ⚾️
(@BillYates12) reported
@freedomsupport I actived a second line today. Was told at the store to call billing who would take care of the activation fee (for being a long term customer). Billing refuses to do anything. Was also planning on bringing over a third line but now we will cancel everything if not resolved.
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Chris Sturwold (he/him/drummer)
(@SkipIsChris) reported
@MichelletypoQ @freedomsupport The only thing "ded" is Freedom's customer service. Shady AF.
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MedGeekRN
(@lovespark2121) reported
@FreedomMobile Hello, may I know if I can suspend my freedom mobile service for a month and a half until I am out of country? I hold a tab and can pay the my tab charge but I will not be using the call or internet service from outside Canada. Been with freedom 4 plus years.