Freedom Mobile Outage in Thorold, Ontario

@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

@CS_sean @RogersHelps @FreedomMobile Just a reminder that @FreedomMobile isn’t truly ready for the big time yet. Signal strength will vary from good to terrible depending on how far away you get from T.O and major highways! Gigs are not everything! Reliable service is. And you won’t save that much$

Received my @Google pixel 3 from @FreedomMobile and no wireless charger as promised... poor service as well. Hung up on twice already.

@freedomsupport Put it this way, I lasted 1.5 months on @koodo, and they NEVER replied to my online please on Twitter or Facebook. And I had a horrible experience with a supervisor/team leader on the phone. So screw Koodo.

Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

@freedomsupport My phone isn't connecting to the freedom network, yet my wife's phone is. I rebooted my phone and no luck. My wife can make calls, but mine doesn't. We're literally sitting 5 feet away from each other currently.

Why does my LTE dumb down to a slow 3G when I’m passed Richmond road in #ottawa @freedomsupport @FreedomMobile 🤔

@dman3645 @freedomsupport @FreedomMobile Same issues over in Vancouver

@FreedomMobile Freedom mobile just put the onus on me to pay for a fraud call that came on my phone from Cuba when I wasn't even there & furthermore closed my account with the outstanding monies +would not service me for getting a resolution. Horrible horrible Mobile Company

@freedomsupport Hey ya'll, I haven't had cell service for 3 days now. Emergency calls only. I live in a basement suite, but even after being out for errands I still didn't have service. Currently just outside Victoria, BC.

@freedomsupport Thank I will getting a little frustrated with slow internet by @TELUS

I figure that after 16 years as a loyal customer to @Rogers and @RogersHelps and having paid them well over $78,000 (always on time) in service alone, I’d get better treatment. This company is the worst. Hello @FreedomMobile, **** off Rogers!

@FreedomMobile I WOULD LIKE TO SPEAK TO AN EXECUTIVE; SUCCESSOR OF FREEDOM MOBILE, SHAW CABLE IMMEDIATELY. This is a freedom mobile issue yet SHAW has the power and stellar rep to get things done. My opinion, Freedom Mobile is a disgrace to the SHAW name.