Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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ketul kansara
(@KansaraKetul) reported
@freedomsupport If not compatible so why should customer service agent told me that 40 Gb plan and 10 gb bonus which I already have from my previous plan total I got 50 gb. Because when I told her Fido offering me 50 gb then she gave me this plan
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Cris (So-Chill) 🌸🫖☕️🪡💐
(@crisxochitl) reported
Why am I being charged with a connection fee for a phone upgrade when I’m already an ongoing customer???? I was sent a SIM card that didn’t even work, I had to use my old one. I could have just bought this phone elsewhere. @FreedomMobile
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Satvinder Singh
(@Satvind70085516) reported
@freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...
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🇪🇹 Ethiomadflavour
(@ethiomadflavour) reported
@FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not
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The Non-Partisan Pursuit
(@nonpartipursuit) reported
@freedomsupport Hers is on the "home" network as opposed to having access to "away" network. I didn't know if have to pay for a different/additional package for her to have mostly unencumbered service. Thanks for the reply.
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ketul kansara
(@KansaraKetul) reported
Freedom customer service is screwed up the customers what they told on phone and now they said they can’t do and remove my complimentary 10 gb bonus data worst customer service ever @freedomsupport @FreedomMobile
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Satvinder Singh
(@Satvind70085516) reported
@freedomsupport I alrdy mentioned my sim hasn't been activated, my no. hasn't been ported, I was promised a bill of $35 but just in activating my online A/c I recieved a bill of $45 in just 5 days? No resolution to my issues, no sim activation, no service usage nothing at all but I need to pay?
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Jehsc
(@Jeh5c) reported
@FreedomMobile Garbage cell signal hurtz
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Pat Rick
(@Under_roose) reported
@FreedomMobile Bad network hurts 👊🏻
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Melina
(@m_rodway) reported
@FreedomMobile I’d like a number for the backend office, NO MATTER what I ask, you can’t won’t help me. Loyal customer since 2018. And no I do not want the loyalty department because loyalty is nothing to you. DM me with a direct number BACK END OFFICE! AND NOT AN EMAIL! 😤