Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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The latest reports from users having issues in Thorold come from postal codes L2V.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 11/24/2025 20:05

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

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Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • JDRGAYDAR π˙嘨†å˜© (@JDRGAYDAR) reported

    thanks @FreedomMobile for the extra 5GB on my new iPhone 12 ... I thought my Samsung A11 was broken from you but it wasn't liking being attached to my iMac it's charging now i really like the A11

  • harshil_mehta Harshil Mehta (@harshil_mehta) reported

    @FreedomMobile You guys need to train your employees.. last few days has been terrible for me due to your incompetent staff. When we go to store, they ask to place order online. When we try to place order online and via customer care, the order doesn't go through and they ask us to go to store.

  • Tessalee3 Tessa Mcfadzean (@Tessalee3) reported

    @freedomsupport In the midst of a stay at home order I would think policy would be reconsidered. In my opinion it is poor social responsibility and disregard for citizens. Promoting in-person shopping is against everything we are being told. $10 discounts would come at a very high cost, no?

  • UrfadasFada OkNiggaAnd? (@UrfadasFada) reported

    @FreedomMobile fix your ******* app and stop charging me two ******* times . i gotta wait a week for a ******* refund .

  • jay_rourke Jay (@jay_rourke) reported

    @Tazco @FreedomMobile Google one gives 200 gig storage for 2.50 a month. Also amazon storage, and degoo gives you 200 gig plus more..plenty of safe places to store ****. Back up to usb also..piss easy.

  • Mise1987 Oh, I'm not Mise, he's over there (@Mise1987) reported

    @FreedomMobile You guys want to explain why it is I can't log on to my account online to top up and ADD **** onto my account like the app is supposed to let me do, but I can leave my house DURING LOCKDOWN to go to an OPEN location and put myself and your ppl in equal danger?

  • chlobarks Crone K Barker (@chlobarks) reported

    @FreedomMobile Your customer service person asked me what I would like to be referred to as, and I said "my name is fine". They went ahead and called me ma'am for the duration of the call. I'm cancelling my service next billing period.

  • dcav80 DMC (@dcav80) reported

    @35Ayres @Rogers I got my wife the iphone 12 pro max from @FreedomMobile Waived the fees 0$ down 20GB unlimited talk text etc Best deal and i got the phone same day in mid DECEMBER Roegrs Telus Bell don't care about their customers

  • georgorama George Masswohl (@georgorama) reported

    On hold with @FreedomMobile, who’s service is terrible, btw, and there are roosters crowing in the background of wherever the agent is. #workfromhome2021 Also, the previous agent, @ what I think is a 🇨🇦 company (?) had never heard of Newfoundland. #rigorousinterviewprocess #not

  • Tessalee3 Tessa Mcfadzean (@Tessalee3) reported

    @freedomsupport I spoke to someone already and was informed it was an advantage to some customers and offered $10 discount to risk a fine by violating emergency orders and come in person. I will be switching companies.