Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 12/17/2025 05:25

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (20%)

    Phone (20%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • freakofflowers Angel dream of tour ✨💭💗 (@freakofflowers) reported

    @TheJUNOAwards @FreedomMobile V SHAWN BLACKOUT #JFCShawnMendes

  • woohoo331 woohoo331 (@woohoo331) reported

    @FreedomMobile Got a Samsung 5G phone from you wish I had kept my Pixel the Samsung is awful drops calls, signal, worst phone I have ever owned stuck with it for now

  • mendesluats vale (@mendesluats) reported

    @TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT #JFCShawnMendes

  • Te_Turner Teresa Turner (@Te_Turner) reported

    @freedomsupport I want to cancel my service, second try and am getting the Roger's run around in online chat

  • joao_votando João Votando (@joao_votando) reported

    @TheJUNOAwards @FreedomMobile oh let's go SHAWN BLACKOUT + #JFCShawnMendes

  • UntilTheNextTee Alexander Toth - untilthenexttee.blog (@UntilTheNextTee) reported

    @TheGolfSpace @chatrmobile @FreedomMobile That’s what I thought as well Tony. Maybe my LTE was that bad because I haven’t noticed much of a drop off. 5G is just starting here.

  • edspar Ed Sparks (@edspar) reported

    .@freedomsupport PLEASE let your customers disable the forced connections to the awful ShawPasspoint hotspots. In a big city it makes walking around with your phone annoying and unusable. I've been with Freedom for two years and happy other than this. It will make me leave :(

  • TheFuhret Fuhret (@TheFuhret) reported

    @Jack_Fisher_4 @FreedomMobile Damn I've gotten plenty

  • Vicki1828 Vivi Teixeira (@Vicki1828) reported

    @TheJUNOAwards @shawnsstream @FreedomMobile MENDES ARMY BLACKOUT #JFCShawnMendes

  • _tweeeet_ ◽️tweet◽️ (@_tweeeet_) reported

    @FreedomMobile You keep forgetting to mention the iPhone 12’s best feature: 5G. Oh wait…you don’t support 5G.