Freedom Mobile Outage Report in Thorold, Ontario
No problems detected
If you are having issues, please submit a report below.
Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
-
Phone (44%)
-
Internet (39%)
-
Total Blackout (7%)
-
Wi-fi (7%)
-
TV (2%)
-
E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
-
Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
-
Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
-
Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
-
Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
-
lol◟̽◞̽
(@HeavenlyInPink) reported
@FreedomMobile I am BEYOND horrified by my experience today. I went to simply return a phone I was completely entitled to under Buyer’s Remorse, but the store manager was INCREDIBLY rude, and on top of that lied to us and customer service. He said my phone was not in sellable-
-
Linds W
(@lindshopewalsh) reported
Hey @freedomsupport spoke to the CRTC you guys are in TROUBLE! you can’t make up terms and conditions. Told me to call in and have you point out where my contract said I can’t upgrade online but can in stores, you can’t. @Bell_Support do u have hidden conditions? #Toronto #summer
-
Vim
(@vim_vimmy) reported
I pay 100+ dollars a month for this service and ever since I got my new phone I can’t receive calls @FreedomMobile
-
bartek ploc
(@bartekploc) reported
@FreedomMobile what is your phone number for customer care from outside of North America, please. The number provided on your website is out of service. I forgot my sim pin
-
Justice for #BreonnaTalyor
(@HBoikki) reported
@FreedomMobile I thought you had unlimited data? I go over whatever you set my cap at and now you limit my speed to 1 to 2 mb WTF!
-
TGO
(@EH_TGO_EH) reported
@FreedomMobile big time joke of a company, was there for 10 years, they give my phone to 2 diff ppl in a 5 months, causing many issues besides the privacy issue after promising it would never happen again telling me it's not there fault the 2nd, CS is a joke.
-
Vim
(@vim_vimmy) reported
God forbid I try and call someone! Shiii NEVER WORKs!!!!!! @FreedomMobile
-
Snowangel, the poorly mixed song
(@MindFlayerMusik) reported
@ri_ni_b @FreedomMobile The number thing is just how it works. You are able to port out to another plan at another phone service company if I am correct but if ur just gonna terminate your contract, and not port out, then you lose your number. That’s what happened when I switched to freedom from bell.
-
Vegan 4 the animals
(@normanteamo) reported
@FreedomMobile hello, I would like to know what is the hours of attention for customer services? I’ve been calling for days between 4-7 pm and I’m waiting longer than 30 min with no answer.. usually my other mobile service worked until 9pm. I need help with something.
-
donnaisreading
(@donnaisreading) reported
I know retention reps for people like @FreedomMobile need to follow a script. But how about you treat your clients like people and listen to what they stay instead of just rattling off the next line in the script. damn.