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Freedom Mobile

Freedom Mobile outages and service status in Thorold, Ontario

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Full Outage Map
  • Freedom Mobile generated 0 outage signals in the last 24 hours around Thorold, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Niagara-on-the-Lake.

CityProblem TypeReport Time
Niagara-on-the-Lake Internet 29 days ago
Thorold Internet 8 months ago
St. Catharines Phone 1 year ago
Niagara Falls E-mail 1 year ago
St. Catharines Phone 1 year ago
St. Catharines Phone 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • s4shams
    Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario

    @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • TheDiggyShow
    Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • AFHenley
    AF Henley (@AFHenley) reported from St. Catharines, Ontario

    @freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

  • hollygabel
    Bumbling Tourist (@hollygabel) reported from St. Catharines, Ontario

    @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

  • IAmInderdhot
    Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • Technoweenie1
    Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • UntilTheNextTee
    Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • chelseacriddell
    Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • XxCarsten72xX
    H.C.Sprung 🇨🇦 (@XxCarsten72xX) reported from St. Catharines, Ontario

    @freedomsupport How many hours are you down for "scheduled maintenance"? I'm trying to to p up my account and can't access anything? Should this not be done in the middle of the night when there is less traffic? Running past 7am is really poor planning and an inconvenience.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    Well. @Rogers Shaw, whoever they are doesn’t seem to keen on fighting to keep a 20+ year customer so let’s play the what do people got to offer game? Internet, TV, Home Phone. DM me your best plans @TELUS @FreedomMobile and whoever else.

  • richardlights3
    Ricardo Delgado (@richardlights3) reported

    @FreedomMobile Warning: Do not contract any service with Freedom Mobile. It's a company that steals from you and doesn't tell you. It's a company that deceives its customers with lies. You call to cancel the service and they continue charging you for months after you've cancelled

  • Eve62617669
    Eve (@Eve62617669) reported

    @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything

  • richardlights3
    Ricardo Delgado (@richardlights3) reported

    @FreedomMobile To all my friend and followers this company is a big scam I had bad experience

  • goanraptor
    Neeon (@goanraptor) reported

    @FreedomMobile I need help with home internet. I tried calling the toll free number couple of times but the wait times exceed more then 1 hour, please help

  • kidd1230
    Doug McGinn (@kidd1230) reported

    @FreedomMobile hey freedom, says I've used up all my data, Canada and international in 10 days! Haven't left my town? WTF!

  • wpgAce
    Peg City 🇨🇦 (@wpgAce) reported

    @themainnetwork @FreedomMobile Been on hold for over an hour. 1.5 hrs on the chat. It's horrible. My number got ported, being charged as they did, unable to log into the account. Just a nightmare provider

  • javiermedina15
    Javi Medina (@javiermedina15) reported

    @FreedomMobile I’m trying to contact you via WhatsApp, web, an call 611. The chat never transfer my message to the agent and stays on hold forever. I need to cancel my account

  • Saraguerreror
    Sara Guerrero (@Saraguerreror) reported

    @FreedomMobile I have been in the customer service line for almost two hours and I am still in the queue. Can somebody help me

  • Eve62617669
    Eve (@Eve62617669) reported

    @FreedomMobile you suck and because I get no help 15 min to receive verification code I am going to Lose everything