Freedom Mobile Outage in Thorold, Ontario

@freedomsupport Again? Here let me help: you've looked into it and it seems like there's a problem with a tower in my area. You're not sure how quickly it will be fixed but it should be soon and I should let you know if I end up with any additional charges.

@freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

@freedomsupport @acej_leafs And your service is still dreadful. I’ve been waiting to communicate with a live person all day. To no avail. They’ve disconnected my phone again Disconnect then apologize and assure me that it won’t happen again Everyone knows the ending of the story. Need a new provider ideas ?

@FreedomMobile what’s your email ID to file a complaint regarding your network security ?

@freedomsupport the pre-order has had trouble processing credit cards since friday

@freedomsupport I'm not able to pay my bill. I've asked you countless times for your support and you now suspended my account. YOU SUCK!

@freedomsupport yes, i'd like to cancel a line which i could not figure out how to do online, and i got ignored by your imessage and phone support lines. please kindly sort your ****.

Freedom Mobile cut off my service despite sending me an email confirming my billing was set up correctly. Beyond frustrated. Paying thousands per year for what? Called 611, can't speak to a person. Emailed no response yet, DM no response. @FreedomMobile @freedomsupport

@freedomsupport I was calling Customer Care but received nothing. I was wondering how to get my issue fixed with my account. Thanks!

Switched to @FreedomMobile yesterday. Having issues porting my number and the attitude of the reps via chat is making me want to go running back to @PublicMobile 😭

@kyx69 @FreedomMobile That should tell you something right there how bad the software on Apple devices is how many bugs and loopholes and how good the software on Android devices is no loopholes and no bugs

@Massoud58677991 @FreedomMobile I live in Windsor, my dad lives near the river. Every time I visit him I get charged, or if I just drive down Riverside Dr. I'm do annoyed by it.