Freedom Mobile Outage Report in Thorold, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Thorold, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (67%)
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Phone (16%)
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Wi-fi (7%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Thorold, Ontario
Latest outage, problems and issue reports in Thorold and nearby locations:
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.
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Bryan Biller
(@Technoweenie1) reported
from
Welland, Ontario
@freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.
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Chelsea
(@chelseacriddell) reported
from
St. Catharines, Ontario
@FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.
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Alexander Toth
(@UntilTheNextTee) reported
from
St. Catharines, Ontario
"Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake
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Inderpreet Singh
(@IAmInderdhot) reported
from
St. Catharines, Ontario
I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2
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Shams AbuBakr
(@s4shams) reported
from
St. Catharines, Ontario
@FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.
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Andrew Dignum
(@TheDiggyShow) reported
from
St. Catharines, Ontario
@freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
The Beaches, Ontario
There needs to be a self service way to pay off your device tab online because the customer service agents on the phone are annoying as hell. @FreedomMobile
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Stewart 🏴 🇨🇦
(@Stewmeak) reported
@FreedomMobile Mobile signal in the south of Calgary is so weak with so many dark spots
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Winter (it/that) 🇸🇰🇨🇦🇺🇸
(@WinterBourneTO) reported
please & spank youuuu @FreedomMobile🧡@Videotron @Quebecor. I know... that yall not battling for customer anymore like u did two years ago. That's evident in ur plan prices which have gone up but DAMNIT FREEDOM... mfkrs is broke like a samomabish these days! No lie. Praise Jesus!
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GPR
(@71GPR) reported
@RogersHelps @Rogers I did call within business hours. It's ok. I've gone with @FreedomMobile. Way cheaper for the same service anyways. After being with Rogers for 30 years, I've never felt like I was a valued customer.
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Sonicconcept
(@Sonicconcept1) reported
@FreedomMobile I have been with this company not only since they were Wind mobile. Before Wind they were Mobilicity. It's been about 18 years now with them, never had any problem. Nice and smooth service.
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Within Reason
(@unlimitednrg) reported
@FreedomMobile I thought we were supposed to have mobile service inside the Toronto subway system moving forward with Rogers taking on the responsibility of supplying it
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ItsyBitsyBetsyBoo
(@Boujie88) reported
@FreedomMobile Yeah. Hard pass. Worst ever.
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jj lad
(@jjlad943674) reported
@FreedomMobile @donnymangos Ya, been down that road... no help!
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Garnet Leavoy
(@GLeavoy82042) reported
@FreedomMobile what service are they doing for the people other than stealing their property the money they have earned and saved over their lifetime
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Freedom_Gypsy20
(@Freedom_Gypsy20) reported
@FreedomMobile I switched providers and bought this plan specify because I was going to Mexico for 2.5 months (from Canada) My phone did not work anywhere in Mexico and I spent hours on the phone w tech support over the course of days with no resolve. VERY disappointing!!! I DO NOT recommend!