Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 02/08/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Phone (15%)

    Phone (15%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • s4shams Shams AbuBakr (@s4shams) reported from St. Catharines, Ontario

    @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • DarianRoy1 Darian Roy (@DarianRoy1) reported

    @FreedomMobile Wait…I’m paying 45 for 7gb…wtf.

  • Megman17 MegMan (@Megman17) reported

    @FreedomMobile very bad company to deal with.

  • WEATHERxCALIPHA Calipha Turney (@WEATHERxCALIPHA) reported

    @allisterpaquet2 @freedomsupport Imagine pandering to a multi-million dollar corporation? Couldn’t be me; Freedom is cheap for a reason and not because of value, but because of piss poor speeds and horrible reception.

  • HeartofDanielle Daniella Carmen 💡🌎 (@HeartofDanielle) reported

    @freedomsupport It is particular disconcerting when no monies are owed and I have not been a customer for over one and a half years. Shame on you! Your business practices leave a lot to be desired.

  • Daisy77996635 Daisy (@Daisy77996635) reported

    @FreedomMobile Hmmm thats better than what you offered me…a paying customer

  • RafaelMoureau Raf (@RafaelMoureau) reported

    @FreedomMobile hey I upgraded my device and you're charging me a $45 connection fee??? I have your customer for over 6 years what a way to abuse your loyal customers. I'm the one switching the sim cards from my old phone to the new one.

  • 80sgirlforever 💕~Deborah- Blockhead FOREVER ~💕 🇨🇦🇬🇧 (@80sgirlforever) reported

    Oh no!!!! @FreedomMobile was sold to @Videotron. I hope they don't go to **** now. Freedom is the BEST mobile service I have ever had and the BEST customer service team. @freedomsupport

  • UrvishLalitShah Urvish Shah (@UrvishLalitShah) reported

    @RogersHelps Hey #Rogers Internet is down again. Should I expect another credit of 5 days on my next billing cycle? Thanks to @FreedomMobile and @Bell for supporting my internet and data needs and helping me send this tweet out. #internetshutdown #RogersDoestHelp

  • MargaretOW Margaret Westaway, MEd (@MargaretOW) reported

    @freedomsupport any known issues in Surrey BC? I have no service at all. Not even National. Highly unusual to not have any signal at all

  • Thomasbyrne Tom (not a TD) (@Thomasbyrne) reported

    @freedomsupport hey Has service gone down in Squamish ?