Freedom Mobile Outage Report in Thorold, Ontario

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

• Internet (57%)
• Phone (31%)
• Total Blackout (6%)
• Wi-fi (5%)
• E-mail (1%)
• TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

• 
  Inderpreet Singh (@IAmInderdhot) reported 29 seconds ago from St. Catharines, Ontario

  I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

• 
  Andrew Dignum (@TheDiggyShow) reported 7 minutes ago from St. Catharines, Ontario

  @freedomsupport @FreedomMobile Im a freedom customer. I pay 113 (65 for my plan of 10gigs and 35 for my tab boost plus taxes)every month. New customers are paying 65 dollars for unlimited data and 0 dollars for their phone. I have pixel 3 #rippedoff

• 
  Bryan Biller (@Technoweenie1) reported 16 minutes ago from Welland, Ontario

  @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

• 
  Shams AbuBakr (@s4shams) reported 27 minutes ago from St. Catharines, Ontario

  @FreedomMobile I want to give feedback regarding your android app. It is soooo slow. Please invest some money on that and improve it. You are a growing company and having a good app is very important now a days.

• 
  Andrew Dignum (@TheDiggyShow) reported 28 minutes ago from St. Catharines, Ontario

  @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

• 
  Alexander Toth (@UntilTheNextTee) reported 43 minutes ago from St. Catharines, Ontario

  "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

• 
  Chelsea (@chelseacriddell) reported 49 minutes ago from St. Catharines, Ontario

  @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

• 
  Bumbling Tourist (@hollygabel) reported 51 minutes ago from St. Catharines, Ontario

  @freedomsupport I spoke to an advisor, they changed my pin. He explained that a promotion I was signed up with had expired. We have had the same plan since we started with freedom years ago. We were never told it was a promotion. He said nothing can be done, we just had to pay.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Atdheu (@Wandate1) reported 7 minutes ago

  @FreedomMobile I'm with freedom for 9+ years, since it was Wind Mobile, but not happy. On 401 doesn't have network at all, e specially between Windsor and London

• 
  Bunny (@Bunnuunuu) reported 8 minutes ago

  @FreedomMobile wtf? we are literally in the worst part of the pandemic and parents are scared to death.

• 
  trevor noseworthy (@TrevorNose89) reported 8 minutes ago

  @FreedomMobile service is garbage. Support is doesn't exist they do nothing don't even answer questions just accuse you of changing settings. That's how it is then I'm leaving and not paying anything more once I've switched

• 
  sanaullah mir (@sanaullahmirs) reported 12 minutes ago

  Me and my wife may be forced to change our provider from @FreedomMobile. Seems to never work when we are on Nationwide network (outside Toronto). Customer service says they cannot know which provider we were registered to when on Nationwide network. Gave us a $5 discount on bill

• 
  khaled™ | RM (@majbourkhaled) reported 17 minutes ago

  @FreedomMobile Cheaper plans = bad coverage Cant wait till my contract ends

• 
  Charanjit Suman (@charanjitssuman) reported 17 minutes ago

  @freedomsupport We tried everything yet no resolution. She is not able to make any calls, or use internet. She works at night and it’s important that she can at least contact. Don’t you think?

• 
  Rye (@Rye_ez) reported 17 minutes ago

  @freedomsupport My wife gave birth Monday night and we’re still in the hospital unfortunately, I would really appreciate some extra data added to my account to help us watch videos during these trying times.. #Hopeful

• 
  Markour (@Markour_) reported 19 minutes ago

  @FreedomMobile ur company sucks

• 
  Charanjit Suman (@charanjitssuman) reported 20 minutes ago

  @freedomsupport I understand, since there was no resolution, this was our last resort. She is active on chat now.

• 
  Charanjit Suman (@charanjitssuman) reported 21 minutes ago

  @freedomsupport Instead of telling us how to contact you, which we already did, can you help her get the phone started immediately.