Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 03/19/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • Sandra493929 Sandra (@Sandra493929) reported

    @freedomsupport What is going on? My service is down again.

  • isitjaxorgabbee ༺Stevyn☆Jax༻𖤐 (@isitjaxorgabbee) reported

    @BWE_Hub @freedomsupport Before I contact them, are you 100% sure that it is him? I don’t want to risk sending false reports to them but I really really appreciate ur help

  • Sandra493929 Sandra (@Sandra493929) reported from Ramara, Ontario

    @FreedomMobile No cell service and no eta for when it will be up. Just ...it will get fixed eventually. Wow.

  • lfrenchurban layne.french (@lfrenchurban) reported

    @freedomsupport hey on the road in Kelowna. My phone only works on wifi and says emergency calls only. Wife's is also acting up. Is there a network outage?

  • MarcoJBraam Marco Joshua Braam (@MarcoJBraam) reported

    Gotta love when @FreedomMobile sells you a roaming plan that doesn't work, won't refund your money for it, and chews up your vacation time by paying it's service agents to argue the point. "Freedom from Reliability."

  • SaintChirp Saint Chirp (@SaintChirp) reported

    @freedomsupport Yesterday, there was a service disruption for several hours. Today, it's happening again. What's the problem this time? 😡

  • SheriLorraine Sheri Orvis 🇨🇦 (@SheriLorraine) reported

    @freedomsupport I don’t seem to have service. Is there an outage?

  • MorleysMusings Morley Shulman (@MorleysMusings) reported

    @freedomsupport My wife keeps getting error message 38. No one from Freedom has been able to help her and she'd been on with tech support for over an hour and a half. Before we switch providers, can you help?

  • VivianH_01 V (@VivianH_01) reported

    Can't wait 2 pay this **** off and be done with @FreedomMobile the worse cell phone company that Canada has and their customer service is beyond frustrating when you can't understand the reps and they can't explain your bill to you🤬🤬🤬🤬

  • miscastjoe Joe Findlay (@miscastjoe) reported

    Big up to @FreedomMobile who hung up on my wife and told her "call back when you've calmed down" when her father is stuck in the US with no service (that they said he'd have), just after making him buy out his recently passed wife's phone before putting the account in his name