Freedom Mobile

Freedom Mobile Outage Report in Thorold, Ontario

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Thorold come from postal codes L2V.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Thorold, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Thorold and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Thorold, Ontario 11/25/2025 10:00

November 25: Problems at Freedom Mobile

Freedom Mobile is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (38%)

    Phone (38%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Thorold, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Thorold.

Loading map, please wait...
City Problem Type Report Time
CanadaThorold Internet
CanadaSt. Catharines Phone
CanadaNiagara Falls E-mail
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone
CanadaSt. Catharines Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Thorold, Ontario

Latest outage, problems and issue reports in Thorold and nearby locations:

  • Technoweenie1 Bryan Biller (@Technoweenie1) reported from Welland, Ontario

    @freedomsupport Another Amber Alert issued that my phone didn't get. This is now 3 in a row! Please fix this.

  • IAmInderdhot Inderpreet Singh (@IAmInderdhot) reported from St. Catharines, Ontario

    I bought samsung s9 plus and samsung galaxy watch i am running from store to link with freedom network the are saying its not able to do can u explain me can i do or not bcz ur customer care told me i can @FreedomMobile. @Samsung @SamsungMobile @SamsungCanada my samsung #1/2

  • TheDiggyShow Andrew Dignum (@TheDiggyShow) reported from St. Catharines, Ontario

    @Rootbrian_ @freedomsupport First time I see a troll supporting a cell phone provider. I guess there is one of everything. None of those troubleshooting issues helped.

  • chelseacriddell Chelsea (@chelseacriddell) reported from St. Catharines, Ontario

    @FreedomMobile Hi, I’m trying to reach your customer service line but it says to call back within business hours which is 8AM. It is now 8:21AM. I’m calling to inquire about roaming charges as I’m about to cross the border. Please let me know.

  • UntilTheNextTee Alexander Toth (@UntilTheNextTee) reported from St. Catharines, Ontario

    "Exchange SIM for better tower coverage... Lose service". Seems like solid marketing. @freedomsupport @FreedomMobile #itrustedyou #mymistake

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • sexyverna verna santos (@sexyverna) reported

    @freedomsupport @MikeBolger8 This company sucks especially the customer service!

  • loolbox2 loolbox (@loolbox2) reported

    @freedomsupport You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it.

  • amaabarwuah bossman. (@amaabarwuah) reported

    @freedommobile if another one of your customer service representatives hang up on me again yall bout to get a cussing of a lifetime.

  • AndrewAnth0ny &Rew (@AndrewAnth0ny) reported

    @freedomsupport Toronto SMS down. Can recieve, can't send. RCS and other data features unaffected, only SMS.

  • sexyverna verna santos (@sexyverna) reported

    @FreedomMobile @FreedomMobile this company sucks! I changed my plan last June 2, pay my remaining tab but didn't give the offer of 22gig after you agreed both of the agent. They didn't know what they had in their websites. I found out they just give me 6gig then call again many times.

  • loolbox2 loolbox (@loolbox2) reported

    @FreedomMobile You are a company that defrauds customers, you are in Canada. Your customer service is scammers. I trusted it

  • QTommy88 Hugh Jayniss (@QTommy88) reported

    @freedomsupport Hey My Tab balance is at 0 and I have had my phone for 2 years plus. It is saying I am ineligible for an upgrade, but I am pretty sure I am. Please help I want to get the LG G8

  • PurpleCrow27 Purple Crow TOHLPC 🦎 (@PurpleCrow27) reported

    Hey "Freedom Mobile"! If you want any of my money, CALL ME, and SERVE ME! Otherwise you are not a 'communication service' and not interested in your current customers. Calling you and everyone else like you out publicly. Get your **** together, humans! @FreedomMobile

  • MagaIdentity Michael (@MagaIdentity) reported

    @FreedomMobile Laughable. Only a small amount of data is available for use on the nationwide network for Freedom.

  • MARCBELISLE1 Marc Belisle (@MARCBELISLE1) reported

    @FreedomMobile you want your $754? I want $60 credit × 12 months of terrible service, dead lines, data not working. I paid my 2 phones at $150 a month always ontime and had ****** service.. @OttawaCitizen @ottawasuncom