1. Home
  2. Companies
  3. Freedom Mobile
  4. Waterdown, Ontario
Freedom Mobile

Freedom Mobile Outage Report in Waterdown, Ontario

Why is my Freedom Mobile service not working?

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Full Outage Map

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  • 57% Internet (57%)
  • 30% Phone (30%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Live Outage Map Near Waterdown, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Oakville, Burlington, and Hamilton.

CityProblem TypeReport Time
Oakville Phone 1 month ago
Burlington Phone 1 month ago
Hamilton Phone 1 month ago
Hamilton Phone 1 month ago
Oakville Phone 3 months ago
Oakville Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • cbrucemiller
    Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TamikaBrownnn
    Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario

    @FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • bhtoys
    Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • KevyBhoy79
    Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • abeventures
    Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • kornick
    Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • TheRealMrMic
    Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • ktalbot70
    Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • TheRealMrMic
    Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • hazardplay
    Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • britishdavee
    DNicholson (@britishdavee) reported

    @freedomsupport I have never been so utterly disappointed with customer service in my life. I just wasted 1 hour chatting with an agent that was useless and disrespectful of my time. Her name was "Lovely". Please contact me for follow up

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand.. Please never believe them...

  • djandymurphy
    DJ Andy Murphy (@djandymurphy) reported

    @freedomsupport anything going on in Vancouver? Had no cell signal for nearly 30 minutes.

  • bunyan69
    Paul Barber🇨🇦 (@bunyan69) reported

    @freedomsupport Are there issues nwith text messages at the moment?

  • zamafyou
    Zami Afy (@zamafyou) reported

    @FreedomMobile Let me just suggest that Freedom Mobile work on better train their customer service representatives . When asking to solve simple shipment of a device, every person we contact tells a different solution . Sorry to say that they sound oblivious to what should be done.

  • The_Afsar
    Afsar (@The_Afsar) reported

    @FreedomMobile I called freedom services today. I waited over 30 minutes. Nobody picked up. Explain this poor service.

  • Keshav_Jais
    keshavjais (@Keshav_Jais) reported

    @freedomsupport @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Never received it! Store employees have only 1 thing to say Out of stock”! All other carriers have it available Don’t need refund Need new phone! Been customer for over 4years! Worst service ever

  • KMsus4add9
    kmenzel (@KMsus4add9) reported

    @freedomsupport I'm getting neighbour-spoofed calls like 3-4 times a day lately, I'm blocking them on my end but is there anything you can do to eliminate the spam calling on your network?

  • Keshav_Jais
    keshavjais (@Keshav_Jais) reported

    @FreedomMobile Paid deposit for new iPhone12Pro. Been 2 months now. Haven’t received it! Store employees have only 1 thing to say”Out of stock”! All other carriers have it available! Don’t need refund! Need new phone! Been customer for over 4years!! Worst service ever!!

  • fatihce23
    AGA (@fatihce23) reported

    @FreedomMobile Terrible brand with terrible service.. Keep away for peace of mind..