Freedom Mobile Outage Report in Waterdown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (59%)
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Phone (31%)
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Total Blackout (5%)
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Wi-fi (4%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Waterdown, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Oakville, Burlington and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Oakville |
Phone | |
| Burlington |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Oakville |
Phone | |
| Oakville |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴
(@colinscameron) reported
from
Burlington, Ontario
@freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Nicole {Top 9%}
(@nicolexlillie) reported
from
Oakville, Ontario
@FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Ron Harwood
(@hazardplay) reported
from
Hamilton, Ontario
@freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Nick Walczak
(@kornick) reported
from
Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Tamika Shayane 🇯🇲
(@TamikaBrownnn) reported
from
Oakville, Ontario
@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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TMN
(@themainnetwork) reported
When’s the last time you got 80gb of data free from a mobile phone company on top of your plan? Well @FreedomMobile gave me that today. I didn’t ask for it or enter any contest. They just did it. So thanks Freedom. Already loved you guys and your customer service teams. Woot!
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Dollars to Donuts
(@goaldigger77) reported
@FreedomMobile ...1 more thing. We're no longer their customer and will never choose to be again! Beware of this scam!!!!
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SS
(@FNN23) reported
@FreedomMobile Terrible service in my area...big regrets
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Cubby
(@Cubby1412) reported
from
The Beaches, Ontario
I tried for the last time @FreedomMobile has no loyalty. A customer since 2012. Was actually told to sell my phone. No customer service. #freedomobile #nocustomerservice #loyality
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rajatseth90
(@rajatseth90) reported
@FreedomMobile i have the worst experience with freedom internet service.Using the freedom internet service for long time and recently requested to move the the internet/wifi service to the new address and i requested that on 30th July 2025 and its not started yet.Please help
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Jigar P
(@connect_jigar) reported
@FreedomMobile says that if you use your phone outside Canada for over a month then your services will be suspended even if you pay your monthly bill or are travelling. Looks like now it’s the time to change my mobile service. #strange
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Winter (it/that) 🇸🇰🇨🇦
(@WinterBourneTO) reported
@FreedomMobile @Videotron @Quebecor Well you can access my account all you want but it’s an issue on your end, not mine. It’s most likely a tower issue or something. Idk. I don’t work for the telecoms. I have great reception on many of the side streets connecting to Quebec as I drove many of them but not all.
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🏳️🌈Haven🏳️🌈 #StandWithUkraine
(@JD_Haven) reported
PSA: Don’t trust the @FreedomMobile store at Jackson Square. I cancelled my prepaid plan on July 15 after switching to @koodo, but they still charged my card for August. Now I have to wait 5 business days just to see if I can get a refund. Your customer service number is a joke
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Rosie
(@ytRosie) reported
@FreedomMobile My **** locked in @34 dollars before tax
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alessiaa 🫶🏼
(@kiaalessia) reported
@FreedomMobile is the worst phone company out there… if you are looking to switch please beware of them. Pay the extra money for quality service and quality customer service. They can’t help you with anything ever.