Freedom Mobile Outage Report in Waterdown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (66%)
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Phone (19%)
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Wi-fi (6%)
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Total Blackout (5%)
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E-mail (2%)
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TV (2%)
Live Outage Map Near Waterdown, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Ancaster and Hamilton.
| City | Problem Type | Report Time |
|---|---|---|
 Ancaster |
TV | |
| Hamilton |
Internet | |
| Burlington |
Total Blackout | |
| Hamilton |
Phone | |
| Hamilton |
Phone | |
| Hamilton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Tamika Shayane 🇯🇲
(@TamikaBrownnn) reported
from
Oakville, Ontario
@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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Nick Walczak
(@kornick) reported
from
Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Will (FearlessGren)
(@achewedtrooper) reported
@freedomsupport could I get help please. Lost my sim card. Trying to purchase one but due to lockdown I'm unsure where I can find a sim.
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Tonie Ogilvie
(@b14e69fab2ce45e) reported
@FreedomMobile learned the hard way to not trust your sales staff. They don't offer information or professionalism. If you ask for help after the fact? Answer is, 'this is your problem not ours'. Do not trust Freedom. Ever.
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twinkytwoyou
(@twinkytwoyou) reported
@FreedomMobile ? Why is it that your call centre is truly reprehensible? Why? Fix your problems. People call centre are rude, disrespectful, ugly, vicious, incompetent and a lot more! Have a manager call me immediately. Reprehensible! A disgrace
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Tonie Ogilvie
(@b14e69fab2ce45e) reported
@FreedomMobile great service-not. We're in a lockdown meaning seniors like myself are staying home. Now Freedom penalizes me for not being able to go back to a store & complain when my phone doesn't work. Charges me a connection fee when have been a customer 4+ yrs. Shame on you.
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zigbeebox
(@zigbeebox) reported
Anyone out there can recommend a better service and one that has less #SCAM calls then @FreedomMobile.
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ray ganong
(@rganong) reported
@freedomsupport is there something that you guys have changed over last 2 months regarding SMS? I'm having a ton of issues sending messages, and those issues come and go. I have also replaced my SIM card, changed SMS apps, and no real change in experience. Help.
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Karim Ragab
(@KMRMania) reported
@FreedomMobile @LGCanada 😳 sums it up.. everytime you think life settle down .. there comes up a new norm that raises the bar..
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Esther
(@Esther46370627) reported
@BaDOAN @freedomsupport @BaDOAN so did I only to be turned away as stores are only allowed to deal with issues if the phone does not work. Hopefully you faired better.
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Alden Huseinovic
(@AldenHuseinovic) reported
@freedomsupport Nobody new the PIN on my account not even my wife who is an authorized user. Next day went to the store, manager playing stupid. Saying she cant see who did the SIM swap and where. Went to the police filled a report. Still checking and sorting out what and how much was stolen.
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Dr. Pickard
(@rwpickard) reported
@stckhlmsyndrme3 @FreedomMobile @freedomsupport There was no justice, no. Freedom remains the worst.