Freedom Mobile

Freedom Mobile Outage Report in Waterdown, Ontario

No problems detected

If you are having issues, please submit a report below.

Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterdown, Ontario 02/26/2026 13:55

At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterdown, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Burlington and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaOakville Phone
CanadaOakville Internet
CanadaAncaster TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • TamikaBrownnn Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario

    @FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • nicolexlillie Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario

    @FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • nathanyyc ℕ𝕒𝕥𝕙𝕒𝕟𝕐𝕐ℂ (@nathanyyc) reported

    @freedomsupport @Jon49071940 Is the Freedom "My Account" down? It keeps timing out, but my Internet works and I want to pay my bill.

  • Trevorglove Trevor Fedan (@Trevorglove) reported

    @FreedomMobile way to help Canada out during the pandemic by outsourcing all your call center Jobs to Egypt Is @ShawInfo doing the same thing on there side of thing? Also why have they been instructed not to transfer calls to Canada and to say no and be as difficult as possible?

  • strikerita Vancity Roma (@strikerita) reported

    @FreedomMobile Hey freedom I can't login to my account? Just wondering if your site's down?

  • abardyn71 Andrew Bardyn (@abardyn71) reported

    @freedomsupport Why is my service off, when im under my credit limit?

  • sweetangel1936 Sandra (@sweetangel1936) reported

    @FreedomMobile DO NOT use Freedom Mobile been dealing with phone with them regarding issues since December and nothing has been done, NOT IMPRESSED

  • sweetangel1936 Sandra (@sweetangel1936) reported

    @freedomsupport I've already called customer service enough times to know nothing will be done once my contract is up I'm leaving and going back to Fido

  • m_mightyjay Matthêw j (@m_mightyjay) reported

    @freedomsupport I still can’t login into my account

  • britishsnoman Leigh (@britishsnoman) reported

    @k24rebel @freedomsupport Just calm down they will eventually fix it.

  • StmakMa Steve Ma (@StmakMa) reported

    @FreedomMobile Freedom is the most unreliable and inconsistent network I've ever had. Big mistake switching to them. Many dead spots and are charged roaming fees when in Freedom area. Don't waste your money. You get what you pay for. Freedom is crap!!!!

  • Samia16729186 voting account for Shawn (@Samia16729186) reported

    @TheJUNOAwards @ShawnMendes @FreedomMobile Bad reputation STREAM WONDER #JFCShawnMendes