Freedom Mobile

Freedom Mobile Outage Report in Waterdown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterdown, Ontario 01/24/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (7%)

    Wi-fi (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Waterdown, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Oakville.

Loading map, please wait...
City Problem Type Report Time
CanadaOakville Phone
CanadaOakville Internet
CanadaAncaster TV
CanadaHamilton Internet
CanadaBurlington Total Blackout
CanadaHamilton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

  • TamikaBrownnn Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario

    @FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • nicolexlillie Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario

    @FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • colinscameron Colin Cameron ⚽️ 🔴 ⚪ 🇨🇦 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@colinscameron) reported from Burlington, Ontario

    @freedomsupport Thanks for the offer. There's nothing you can do. I used to overlook the spotty service area because the price was low. Now your plans aren't significantly different from other carriers, but your coverage area is. Solving that issue isn't in your job description.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • derek_zary Derek Zary (@derek_zary) reported

    @freedomsupport The stealing through the internet has made it worse thousands of times more... The product sellers should pay for the advertising gor the wages of advertisers...not poor...that has to be a line drawn here..how much is too much??🤔

  • m_rodway Melina (@m_rodway) reported

    @FreedomMobile I’d like a number for the backend office, NO MATTER what I ask, you can’t won’t help me. Loyal customer since 2018. And no I do not want the loyalty department because loyalty is nothing to you. DM me with a direct number BACK END OFFICE! AND NOT AN EMAIL! 😤

  • JCHoltzhauer Name cannot be blank (@JCHoltzhauer) reported

    @freedomsupport Yeah, I don't think so. Your service today was so ******. You are not worth my time. I even spoke with a call centre supervisor. He was the worst of them all.

  • Joetracey14 Joe tracey (@Joetracey14) reported

    @FreedomMobile Worst ever

  • DarioPeralta86 Dario P. (@DarioPeralta86) reported

    @freedomsupport @FreedomMobile hello, why are you guys charging me a connection fee for a service i already have with you for more than 7 years. I've upgraded devices 3 times with you and is the first time i am charged that fee.

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport Wow... Another customer support redirecting their new clients into new problems both mentally and physically. #torture #harassment @FreedomMobile

  • ethiomadflavour 🇪🇹 Ethiomadflavour (@ethiomadflavour) reported

    @FreedomMobile I have been since day one when it was wind Mobile. Customer care was great. Now im considering to change causes. Any promotion comes up only non existing customers. Loyalty is on the bottom. Finally non of the promo are comparable to other phone companies. Existing customers not

  • DeanMorrris1312 Dean Morris (@DeanMorrris1312) reported

    @FreedomMobile Freedom is the worst company ever, they are a big scam. DO NOT make the mistake of switching over to this awful company

  • Gladysomotese Gladys Omotese Bello (@Gladysomotese) reported

    @FreedomMobile two customer reps hung up for lack of being clueless on how to resolve the issue. I called to opt out of the service and they clearly don't want to respond to me opting out after cheating me. I need help.

  • Satvind70085516 Satvinder Singh (@Satvind70085516) reported

    @freedomsupport Look for the temporary number your company gave me 647-916-7014 . Do you see what you're doing here?? Just same old crap like your customer service dept. Thank you...