Freedom Mobile

Freedom Mobile Outage Report in Waterdown, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Waterdown, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Waterdown, Ontario 03/01/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Phone (19%)

    Phone (19%)

  3. Wi-fi (6%)

    Wi-fi (6%)

  4. Total Blackout (4%)

    Total Blackout (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterdown, Ontario

The most recent Freedom Mobile outage reports came from the following cities: Oakville, Burlington and Hamilton.

Loading map, please wait...
City Problem Type Report Time
CanadaOakville Phone
CanadaBurlington Phone
CanadaHamilton Phone
CanadaHamilton Phone
CanadaOakville Phone
CanadaOakville Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Waterdown, Ontario

Latest outage, problems and issue reports in Waterdown and nearby locations:

  • ktalbot70 Kim Talbot (@ktalbot70) reported from Hamilton, Ontario

    @freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice

  • TamikaBrownnn Tamika Shayane 🇯🇲 (@TamikaBrownnn) reported from Oakville, Ontario

    @FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.

  • bhtoys Bounty Hunter Toys (@bhtoys) reported from Hamilton, Ontario

    @Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • kornick Nick Walczak (@kornick) reported from Hamilton, Ontario

    @caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • TheRealMrMic Mr. Mic (@TheRealMrMic) reported from Hamilton, Ontario

    @freedomsupport I've already explained in my previous tweet what the problem is

  • cbrucemiller Bruce Miller (@cbrucemiller) reported from Hamilton, Ontario

    @freedomsupport Hi, is there an issue with incoming SMS texts in the Hamilton area?

  • nicolexlillie Nicole {Top 9%} (@nicolexlillie) reported from Oakville, Ontario

    @FreedomMobile when your customer service tells me to calm down even though they keep talking over me and won't even let me get a word out

  • KevyBhoy79 Kevin Rea (@KevyBhoy79) reported from Burlington, Ontario

    @FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.

  • carpenter_maas Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯

  • abeventures Abe C (@abeventures) reported from Burlington, Ontario

    Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom

  • hazardplay Ron Harwood (@hazardplay) reported from Hamilton, Ontario

    @freedomsupport You should talk to your IT people... I’m sorry but I don’t have time to explain the problem further.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • plutoorbust Laddie (@plutoorbust) reported

    @DaveSfmg54 @ungullibleguy @FreedomMobile Customer*

  • yoreid yoreid😈 / young *** 🇮🇹 (@yoreid) reported

    @Rootbrian_ @papiisenpaii @FreedomMobile Nah every other provider I’ve had , I’ve been able to have service outside the city ... literally this is the only one where I haven’t been able to use my data outside the city

  • plutoorbust Laddie (@plutoorbust) reported

    @Kyuss_Jones @freedomsupport I was with them. Their network is difficult if you leave the area. But from the sake of hassle, issues, and costumer service they were better than any provider I’ve ever been with. Once they get their network large enough I would go with them again.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @shae_brianna @FreedomMobile From what I have been experiencing, the third-party payment processor has been getting hit by cyberattacks on a daily basis. It's brutal, and it sucks, and nothing freedom can do about it. :(

  • joedaviso Joe (@joedaviso) reported

    @freedomsupport I am not likely to upgrade my plan again now I know it's going to take an hour or so to go back down so I'd really like to see the process changed back to how it was.

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @firasfaeq @FreedomMobile rebooting your device solves most problems.

  • halimaskar Halim (@halimaskar) reported

    @FreedomMobile I am having a bad experience with customer service on live chat very poor service

  • firasfaeq firasfaeq (@firasfaeq) reported

    @freedomsupport Nothing is working, I called and waited for 20 minutes, I have been messaging the help agent for more than 45 minutes and getting anywhere, this is really frustrating and a complete disappointment

  • Rootbrian_ GNU/Linux-using Rootbrian's updates and thoughts (@Rootbrian_) reported

    @Cachito305 @FreedomMobile you need to contact their support via *611 OR speak over the phone in their store to fix those specific problems. Also, treating others the way you expect to be treated goes a long way. Spreading misinformation because you couldn't get it working, shame

  • Travispenner TP (@Travispenner) reported

    @freedomsupport Is there a signal issue in the Clayton heights neighborhood in Surrey? I haven't been able to connect to the towers at all recently.