Freedom Mobile Outage Report in Waterdown, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in Waterdown, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Waterdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (43%)
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Internet (38%)
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Total Blackout (11%)
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Wi-fi (6%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Waterdown, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Hamilton and Burlington.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Phone | |
| Hamilton |
Internet | |
| Burlington |
Phone | |
| Hamilton |
Internet | |
| Burlington |
Phone | |
| Burlington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Waterdown, Ontario
Latest outage, problems and issue reports in Waterdown and nearby locations:
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@freedomsupport @lade_mark You guys can’t even manage to broadcast a decent signal in the Hamilton area! I’m in my own house and can’t make a phone call!!!! Two bars!🤬🤯
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Bruce Miller
(@cbrucemiller) reported
from
Hamilton, Ontario
@freedomsupport SMS Text service down? I haven't been able to send or receive for the last 15 minutes...
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
@freedomsupport I've already explained in my previous tweet what the problem is
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Bounty Hunter Toys
(@bhtoys) reported
from
Hamilton, Ontario
@Pedroramosr91 @FreedomMobile Bell was down for 6 hours once, Rogers was down for 8. Suck it up buttercup. Things happen.
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Abe C
(@abeventures) reported
from
Burlington, Ontario
Dear @FreedomMobile thanks for a decent 8 months! I tried sticking it out and your customer service was awesome (both online and on the phone) but right now, your coverage in Burlington is still a bit spotty and I've missed a few too many calls... #freedommobile #ontario #telecom
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible
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Tamika Shayane 🇯🇲
(@TamikaBrownnn) reported
from
Oakville, Ontario
@FreedomMobile the worse customer service I’ve ever received. I’m cutting my services.
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Kim Talbot
(@ktalbot70) reported
from
Hamilton, Ontario
@freedomsupport I'm a customer in Ontario, just an FYI, there's a scam text message out there claiming to be from you saying there's an overpayment on customer's account. It asks you to text them back probably to send you to scam website.
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Mr. Mic
(@TheRealMrMic) reported
from
Hamilton, Ontario
Hey @FreedomMobile I am standing in a parking lot and I can't even connect to LTE to call a ride to let them know that I need to be picked up.... Your cell phone service sucks.... I think it's time to invest in better reception I wouldn't have came back if I had a choice
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Jorg Maas
(@carpenter_maas) reported
from
Hamilton, Ontario
@tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks
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Nick Walczak
(@kornick) reported
from
Hamilton, Ontario
@caitlyn_neild13 @freedomsupport Same thing here, just get the spinning wheel when trying to login.
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Kevin Rea
(@KevyBhoy79) reported
from
Burlington, Ontario
@FreedomMobile u suck! Couldn't even use my phone in Burlington for about ummm 15 mins. No uber....missed train. U and your network blows arses.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Warner
(@MAAWLAW) reported
“In its initial appeal… the @CompBureau argued that the #Competition Tribunal made two legal errors: it acted outside its jurisdiction by considering the divestiture of @FreedomMobile alongside the original [@Rogers / #Shaw] deal, and it did so without the bureau’s consent.”🤔
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Myka Paige
(@PaigeMyka) reported
@freedomsupport Do you not service Gatineau Quebec? I was a customer a few years ago and you did.. A friend told me you don't! Is that true?
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Shablo
(@croyptyo) reported
@FreedomMobile why ******** can you charge me 631$!!!! Say it’s a mistake which I have recorded BY THE WAY and when I call tell me it’s not reversible?
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AA Baby
(@AABABY333) reported
@freedomsupport As a young adult I’ve never had such horrible costumer service. I will never be using freedom services again and I advise every1 to do the same. This company at the bare minimum doesn’t even have the decency to help u over the phone “chat support only”. v upset.
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Satya
(@Satya_SRT) reported
@FreedomMobile I don't understand if your customer executives are capable enough to understand the query from the customer. I have asked for a better plan and your executive ended up changing the plan to a higher amount, what kind of service is this? #FreedomMobile
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Mᴀʀɪᴀ Cʜʀɪsᴛɪɴᴀ ♕
(@krsthne) reported
that moment when you wanna ask one of the associate @FreedomMobile Sunridge if they're happy with their job. because he doesn't look please while helping customers. =)) thanks for the bad customer service.
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jugni
(@therealjugni) reported
@FreedomMobile Does customer service use another measure for time? 5 min hold is nearing 30. The issue again is over billing as out of network, when all calls are within the network. #regularoccurance #
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francesca stark
(@frenchy_stark) reported
@freedomsupport my boyfriend has no service in at Catherine’s is there an outage
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Rui Carvalho
(@Rui_MP_Carvalho) reported
@freedomsupport I tried that and received a lot of BS. I was better off with Rogers. Same crap, but at least they were compassionate with their customers!
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~faiza~
(@omgfaiza) reported
@freedomsupport I sent a DM but I really would be surprised as I’ve been told the same thing at every point of contact with your customer support today.