Freedom Mobile Outage Report in Weston, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Problems in the last 24 hours in Weston, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Weston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Freedom Mobile. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Phone (41%)
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Internet (40%)
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Total Blackout (11%)
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Wi-fi (7%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Weston, Ontario
The most recent Freedom Mobile outage reports came from the following cities: Toronto, Mississauga, The Beaches, Maple and Rexdale.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports Near Weston, Ontario
Latest outage, problems and issue reports in Weston and nearby locations:
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ПΣЯM © (@njmckenzie) reported from Mississauga, Ontario
@freedomsupport experiencing SMS issues in Scarborough. Tried reboots. Sending but not receiving.
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario
@vishmili @FreedomMobile Great idea by @FreedomMobile . Make sure you keep checking your bills. Freedom mobile overcharged me $500 and I have tried all their customer support channels and still can’t get my refunds in over 60 days! They sneakily charged my credit card so just check
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Dominic Persaud (@DominicPersaud) reported from Toronto, Ontario
@FreedomMobile I have been a loyal customer ever since the company was Wind mobile and still trust and adore the company since it has the best rates out there... please rectify this problem by tomorrow at least!
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Erik (@angrybearTO) reported from Toronto, Ontario
@happypants41 @mickymv @FreedomMobile I have an IPhone 11 Max Pro but thanks for the tip on Androids. Still no response or update from Freedom. Again bad start for a customer who’s 3 days new
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Black Hippy (@LeonDies4jays) reported from Toronto, Ontario
So @FreedomMobile really wants me to travel 1 and 30 mins to a different city just to return a phone when it’s not in the return policy...that’s some prime customer service right there
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Tai Tang (@tallpagee) reported from Toronto, Ontario
@freedomsupport , I have problem with text message. My iPhone is unable to send text messages but receiving text is ok. It’s been for 3 days already, please help
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chip (@chippy_nonstop) reported from Toronto, Ontario
. @FreedomMobile HAS WORST CUSTOMER SERVICE EVER I CANNOT BE BOTHERED ANYMORE
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario
@ElleSriracha @FreedomMobile Had some amazing customer service phone reps at freedom mobile. Very good reps, but their system is completely off. Been over 60 days and can’t get refund that freedom overcharged me by $500+
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
@MichCWilliamson @FreedomMobile I’m staying with @Bell myself for now. I’m still using my trusty iPhone 7 so my data plan is fine and the cell service is more developed.
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Erica Ehm (@EricaEhm) reported from Toronto, Ontario
Then @FreedomMobile DMed me. They offered an IPhone XR for zero down. $10 a month for 2 years for the phone and $55 a month for the Promo Freedom plan which is 6GB plus 4B at no additional charge. That promo is locked in for 2 years. They lose $550 on the phone.
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario
@FreedomMobile @FreedomMobile during these Covid hardship times you have falsely charged my credit card by more than $250+ and my freedom account by $250+ and have not returned my money even after 60 days. Apparently your credit card system is not working
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PiotrW (@piowie) reported from Mississauga, Ontario
@freedomsupport I'm having problems sending SMS/MMS in the Dundas/427 area of Mississauga. Any information on that?
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Bruno Garcia (@brungarc) reported from Toronto, Ontario
@freedomsupport I had no Internet last night. Even after restarting my phone as your operator suggested as a fix. This morning it works. Without any change.
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Harry (@hquibs) reported from Mississauga, Ontario
@freedomsupport Hey Freedom, I understand you know about the SMS problems but it happens quite often. It seems to happen when I send photos at the same time and then messages fail to send. Get your techs to do a permanent solution pleeeaaaassseee
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Dominica Larkin (@DominicaLarkin) reported from Toronto, Ontario
@FreedomMobile I got an offer to upgrade to the SE but I have to go to a store to order it - during a pandemic!!!! Ridiculous 🤬 the only store near me shows that it is open but they aren’t picking up the phone. Your “offer” to upgrade expires on Friday - please help!!!
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Michelle Williamson (@MichCWilliamson) reported from Toronto, Ontario
@EricaEhm @FreedomMobile Good choice! We switched our teen to @FreedomMobile a few months ago and no issues with service. I’m following as soon as I can get out of my Bell contract. 😕
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Freedom Customer (@CustomerFreedom) reported from Toronto, Ontario
@hootchandcootch @FreedomMobile @FreedomMobile falsely charged me $500 on my credit card and account and suspended my line after I disputed with my credit card company. Then they said I have to pay an extra $125 to get my line opened even tho their credit card system not working
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kiki enen-MOR🦋 (@chocolatmilq) reported from Toronto, Ontario
@Andrew48289584 @FreedomMobile If I wasn’t poor I would have left freedom. And I know 😒
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Shohan Chowdhury (@ShohanSoham) reported from Toronto, Ontario
Finally signed up to @Fidomobile and got the freedom from @FreedomMobile this is what you get for not hooking up your loyal customer of 10+ yrs from wind
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Carrie Oehm (@Coehmer) reported from Toronto, Ontario
@freedomsupport I love when your costumer service reps yell at me! I also love spending 3 hours on the phone with your customer service reps that can’t do anything :)
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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doobydude (@doobydude420) reported
@freedomsupport I've already did thar. Reset network connections etc. Etc.
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Elizabeth (@kaileymomma1) reported
@FreedomMobile why are you such pieces of **** to your loyal customer..i keep getting suspended like i owe months of payments and its a week late..gonna spread the word
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Don Bruce (@DonBruce73) reported
@FreedomMobile ... seriously unimpressed with your idea of #customerservice. On the line for over 42 mins (!) arguing to get compensation for a US roaming pkg I purchased last week. I was assured on 2 separate occasions prior to my trip it would work with no issues... it did not.
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Christian Bøbak 🇨🇦🇧🇻🇮🇹🇱🇺🇪🇺 (@ChristianBobak) reported
@freedomsupport I'm trying to forward my Freedom number to a US number and it's not working. My wife was able to do this, but she's with a different carrier. How can I do this?
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doobydude (@doobydude420) reported
@freedomsupport so when is freedom going to actually be providing 5G cell service to customers since you been selling 5G phones for many years now? Not to mention your coverage for reception is horrendous! $60 for 15Gb LTE data, ripping me off have offers for $60 for 20/25gb data
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rob baxter @b5baxter@social.coop (@b5baxter) reported
@freedomsupport Can not login to my account to download bills. The error is "There is an error on the server."
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Nicolas RuizTorres (@nicoruiztorres) reported
@freedomsupport So I checked my account and it shows I have only used 3%. Very confusing. Please help!
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Catherine Kelly-Brown (@cathyincanada) reported from Whitby, Ontario
.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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Tameesia (@TameesiaMusic) reported
@FreedomMobile I’ve been a customer FOR YEARS 5 months ago I switch over to a contract, doubled my original bill ONLY for BOTH phones to stop charging within weeks of each other n y’all are tryna TELL me there’s nothing you can do and I have to spend more money to get new phones
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𝟡𝟡𝟡 (@str4wb3rryacai) reported
@FreedomMobile why would you rather have your long term loyal 10 year cx cancel than retain them by applying a discount to their account? why are new cx getting better promotions/discounts/plans than the loyal old cx? just had supervisor and specialist try to get me to cancel