Freedom Mobile Outage Report in St. George, Ontario
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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.
Full Outage Map
E-mailProblems in the last 24 hours in St. George, Ontario
The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Freedom Mobile users through our website.
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Internet (47%)
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Phone (36%)
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Total Blackout (8%)
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Wi-fi (5%)
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TV (2%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Freedom Mobile Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kelly-Brown
(@cathyincanada) reported
from
Whitby, Ontario
.@FreedomMobile Do you have more crediting power than online support (who said they talked to Help Desk - whatever that means) before I start my New phone carrier search? USA data/text/talk didn't work all 5 days including when passport went missing & Consulate contact needed.
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☠️Dave Sokolowski🇨🇦🏴
(@ATonofFun) reported
@freedomsupport No, because your website is shite, there's nothing you can do to help, I have to physically go to a store and waste my time there as opposed to just ordering off the web because I've been a customer for seven years
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Alp Tos
(@alp_tos) reported
I got a new number from Freedom but I can't receive phone calls from other carriers in Canada or outside of Canada. And customer service couldn't solve my problem. @FreedomMobile @freedomsupport
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tito
(@hebero1984) reported
@freedomsupport @AndreArsenault1 I really dislike these trouble shoot answers when most of the time it's your networks and you guys always fail to acknowledge it until too many customers start complaining online , instead of hiding things from customer be honest just like how rogers is buying you guys out
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Catherine Kelly-Brown
(@cathyincanada) reported
@freedomsupport Do you have access to the long conversation with Support I had today (ended right before tweeting you) or would I need to repeat all of it?
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Sabrina Hewick
(@SabrinaHewick) reported
@FreedomMobile why are some of your agents so rude and hang up!! is this how business is conducted then I will be forced to speak with your head office, it seems no one is around to take calls anymore!!
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Robert Clark
(@RobbieFClark) reported
On Jan 28/23 or so I tweet about my issues with @FreedomMobile, cancel the service. so i go purchase a $25 prepaid plan on 2/10/23 with #freedommobile that has unlimited text and calling only to have my outgoing phone services stopped working 2/20/23.
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rik net
(@wessiegoeswest) reported
@FreedomMobile everybody was complaining about all the emergency alerts yesterday. I was in Edmonton the whole day connected to mobile internet and I'd not get any alerts. Not 1. How is that possible?
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olrac
(@olrac602) reported
@FreedomMobile agent told me he'll find a way to avoid connection fee if I enroll in the phone protection plan and cancel it after a month. Two months later, I have to pay phone protection plan and connection fee for a slow phone!
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Bruce Payan
(@zzyzyman) reported
We've been through this so many times with @FreedomMobile. Terrible backup service – a Mayne Island power outage shouldn't mean the Mount Parke transmitter goes offline within minutes. I wish they'd come clean about what backups they do have.