Freedom Mobile

Freedom Mobile Outage Report in St. George, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in St. George, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in St. George and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in St. George, Ontario 11/24/2025 17:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (37%)

    Phone (37%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • advicepyro Denis Wong (@advicepyro) reported

    @freedomsupport recently signed up a phone for the yearly 50 GB plan. Question about texts: within Freedom’s network, can we text any number globally, including Canada? And on partner networks, it’s always 5 cents a message to text anyone globally and in Canada?

  • pseudandry12 Pseudandry 🐀 (@pseudandry12) reported

    God damn it, @FreedomMobile added a 45 DOLLAR FEE for getting a new phone with a more current plan, very scummy to find this out with my new $$$ bill. If I wanted a 95$ phone bill I'd have used a different carrier

  • amanirenas40 S. (@amanirenas40) reported

    @FreedomMobile you have a very poorly trained customer service team. Spent an hr rudely arguing with me about a service that I paid for & contradicted the terms written on the website. Had to spell it out that taking my $ & not giving me the service as per the terms is illegal.

  • vedri_blanc Saint-George (@vedri_blanc) reported

    @FreedomMobile so I owed freedom and paid my bill in full on the 7th of December and @FreedomMobile had the audacity to send my information to the credit bureau knowing damn well I don’t owe them, now lily making it seem as if it’s ******* ok how dare you @FreedomMobile

  • SethPSM Seth (@SethPSM) reported

    @TrifGaming @FreedomMobile Cause youre a ******* idiot. Their support on chat is nearly instant. Buy a compatible phone for their network before exposing yourself as a little *****!

  • Bringthenoise19 яυℓє σƒ 9 (@Bringthenoise19) reported

    I wonder if I cancel my phone if @FreedomMobile will give me better customer service? Like Rogers did when I left! Apparently the loyal customer means nothing to Corporations anymore!

  • 8LDFrJechGImcJA 1 (@8LDFrJechGImcJA) reported

    @freedomsupport relay to your superiors that we are approaching 2023 & customers are waiting for a full 5G roll out plan or announcement, in addition we need more service towers in the GTA. Weak signal strength is plaguing Etobicoke. Thanks.

  • pgib Patrick Gibson (@pgib) reported

    @FreedomMobile Congrats on losing a customer with two lines for the worst customer service and predatory billing I think I have ever seen. Not that I think the @CRTCeng will actually do anything, but I have lodged a complaint.

  • Art3mis3 Keith Sutherland (@Art3mis3) reported

    @freedomsupport Looks like we're going on to day 4 then of not being able to login/process payments/ have service? Awesome. You think you'd just activate service for people who's payments happened to fall during your outage until it's fixed so we can do our jobs & live our lives

  • Northwould J (@Northwould) reported

    @freedomsupport absolute worst customer service and payment system. “A system error occurred”, “oh no, payment couldn’t be processed” are the two responses I keep getting when trying to pay online and over the phone. You guys are terrible. Can’t pay my bill and my service is down