Freedom Mobile

Freedom Mobile Outage Report in Orono, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Orono, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Orono and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Orono, Durham, Ontario 11/16/2025 16:20

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (36%)

    Phone (36%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Orono, Ontario

Latest outage, problems and issue reports in Orono and nearby locations:

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • 721and831 lol (@721and831) reported

    @freedomsupport Black Friday deal is bad this year

  • alexanissimoff A missmaff (@alexanissimoff) reported from London, Ontario

    @CJMELondon @freedomsupport You got a phone call from a human? Holy ****! I would’ve talked to her but not give her any info.What time does desponded talk to a total stranger

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport Poor does not explain it.

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport terrible support. On hold for hours be given a deal and have it taken always. Walk away from kudo bc u give a better offer and reneg. Terrible. Supervisors leave incoherent voicemails with no return number. What is this?

  • veenaperavali Veena Peravali (@veenaperavali) reported

    @freedomsupport I recently got a yearly plan without data (nov 10th ) and now I see an offer for yearly plan with 50gb data . Why can’t you add data to my plan and match it ? This is so unfair to customers like me who choose yearly plan until yesterday . Can you help ?

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @WilliamLincolnA @freedomsupport @FreedomMobile literally the worst mobile provider.

  • WendyHappenings Wendy (@WendyHappenings) reported

    @freedomsupport Been waiting for over an hour to talk to someone in live chat and waited 1 hour for someone to call me back from loyalty. Can someone help?

  • MrBradley101 ianbradley (@MrBradley101) reported

    @FreedomMobile Just a heads up everyone freedom likes to charge you for certain things that you never used they tried to pull it on me my phone bill was $60 and I paid $55 every month they will say that you use some number saying 0023 they tried to charge me an additional five bucks

  • ShmaSingh Shma Singh (@ShmaSingh) reported

    @freedomsupport that doesn't solve the problem. I need a manager to call me, which they do and three times theyve left 6 digit return numbers. All this after you reneg on your offer.

  • BariWasaf Wasaf Bari (@BariWasaf) reported

    @freedomsupport I've been trying to reach Freedom Mobile's customer support through text and they haven't responded in hours. Can someone help?