Freedom Mobile

Freedom Mobile Outage Report in Orono, Durham, Ontario

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Freedom Mobile Inc. is a Canadian wireless telecommunications provider owned by Shaw Communications. With 1,181,483 active subscribers in urban areas of Ontario, British Columbia and Alberta, it is Canada's fourth largest mobile network operator with 3.7% market share.

Problems in the last 24 hours in Orono, Ontario

The chart below shows the number of Freedom Mobile reports we have received in the last 24 hours from users in Orono and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Freedom Mobile Outage Chart in Orono, Durham, Ontario 03/14/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Freedom Mobile users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Phone (34%)

    Phone (34%)

  3. Total Blackout (5%)

    Total Blackout (5%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (1%)

    E-mail (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Freedom Mobile Issues Reports Near Orono, Ontario

Latest outage, problems and issue reports in Orono and nearby locations:

  • Naveenprmr Dr.Naveen Parmar (@Naveenprmr) reported from Clarington, Ontario

    @FreedomMobile tried setting up auto-pay from your mobile app, website, IVR, customer chat suppot over whatapp, but I am not able to do it and not getting adequate support from customer service. Its getting too much for such a small issue.

  • Benayamovic Black Dynamite (@Benayamovic) reported from Oshawa, Ontario

    @FreedomMobile you guys are worst than @MTNNG

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Oshawa, Ontario

    @freedomsupport Text messaging in Oshawa tonight is hot garbage. No texts coming in. My business depends on incoming messages.

  • allanthegolfer Allan Hrynkiw (@allanthegolfer) reported from Clarington, Ontario

    @FreedomMobile Text messaging in Oshawa is hot garbage tonight. Not getting anything. My business depends on receiving texts.

  • EvanKalnitsky Evan Kalnitsky (@EvanKalnitsky) reported from Oshawa, Ontario

    @freedomsupport What is Freedom Mobile doing for its customers to make up for the recent catastrophic service disruption?

  • Drewcross24 MLSE USHER!!! (@Drewcross24) reported from Clarington, Ontario

    @FreedomMobile please fix my calling!!! Can’t revive or make calls all day

  • JohnBNicholson John Nicholson (@JohnBNicholson) reported from Oshawa, Ontario

    @freedomsupport Hello, How are you doing today. I am having problems with Asian spoof calls. My phone # was original with fido. I block these numbers when they call. Is there anything else i can do.

Freedom Mobile Issues Reports

Latest outage, problems and issue reports in social media:

  • SewfulDiy The Sewful DIY (@SewfulDiy) reported

    @FreedomMobile Terrible service….can’t renew my plan with my credit card….not the first time this has happened….tried with 611….and no I don’t want to go to the mall to do it in person…..COVID!!!!!!!!!!!!

  • noeldrawsstuff Noel Draws Stuff (@noeldrawsstuff) reported

    I was really surprised by @FreedomMobile’s service range. I was in St Catherines all day and could not get any service at Sunset Beach.

  • DaveSfmg54 Just Dave 🇨🇦 (@DaveSfmg54) reported

    @FreedomMobile Been a customer for at least 5 years, service was bad then, stuck with then thinking it would get better , just **** now don't even get a signal at home now ! **** you freedon put up with this bullshit long enough

  • snowbringer Bef (e porter) (@snowbringer) reported

    I'm getting close to my second hour of waiting in messaging queue to address a billing discrepancy with @FreedomMobile and wowo, they must be swamped today. I feel for the customer service reps. I just want to go vote, but... in queue. :(

  • realves85 Renatinha Alves (@realves85) reported

    @FreedomMobile why I’m getting charged for roaming fees even though I have never been outside Ontario??? This is ridiculous!

  • Nisha_Photos Nisha Purushothaman (@Nisha_Photos) reported

    The biggest mistake I have done is choosing #FreedomMobile as my phone connection. Their support team - @freedomsupport - is an absolute failure. I am trying to change my address for two weeks. two weeks ago they said it's done... but not done yet... anyone got any suggestions...

  • jhndryl John Daryl  (@jhndryl) reported from Toronto, Ontario

    @freedomsupport Thank you. Hopefully this gets to fix the issue.

  • fola22habibi Zina 22🇨🇦 (@fola22habibi) reported

    @FreedomMobile They charged us $35 activation fee in store . This fee is waived for new customer can you confirm that?

  • crodrigueztwitr Carlos A. Rodriguez 🇨🇦 (@crodrigueztwitr) reported

    @FreedomMobile can’t get a straight answer from your company yet you talk abou “keeping lines of communication open”. All talk, very poor service!

  • Evil_Streak Evil-Streak (@Evil_Streak) reported

    @freedomsupport These options were not offered and trust me when I say a credit check wouldn't be an issue. Your company stated if I wanted it brought to a store I had to pay $100 as a inventory deposit. Yet if I order it online I can get it for free and suggested I go home and order it online