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Rogers outages and service status in Cantley, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Cantley, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Aug 17, 7:52 PM EDT.
  • 28% Internet (28%)
  • 28% TV (28%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)
  • 6% E-mail (6%)
  • 6% Total Blackout (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Cantley, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 17 hours ago
Ottawa Wi-fi 6 days ago
Ottawa Internet 6 days ago
Ottawa Total Blackout 6 days ago
Gatineau Internet 6 days ago
Ottawa Internet 7 days ago

Nearby cities with recent reports

Ottawa

5 recent signals

17 hours ago
Gatineau

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Game_of_Thornes
    Steve T.🇨🇦 (@Game_of_Thornes) reported

    @JustMeJamie64 @Rogers I was helping an elderly friend with her Bell service about 15 years ago. We were routed to India. At the end of the call I was asked the standard “anything else you need help with”. I answered “I could use help shoveling my driveway”. She didn’t seem to know what SNOW was.

  • Lord_Kartz
    Kartz (@Lord_Kartz) reported

    @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

  • bbbrazil__
    BB (@bbbrazil__) reported

    @JustMeJamie64 @Syed57961202 @Rogers The data is still in Canada and all the big banks and most if not all big Canadian companies require Canadian data and cloud service locations. But it’s the internet and can be accessed from elsewhere.

  • JWatson42
    Mertecracker (@JWatson42) reported

    @RogersHelps I have requested to be contacted to resolve an issue by email, but you are continuing to try calling a number that is no longer in service. How can I talk to a human without being able to call from a Rogers SIM? Chat is unable to resolve.

  • mmaTR1LL
    TRiLL🇨🇦 (@mmaTR1LL) reported

    @Rogers very accutate statement. Ridiculous prices for a connection that has issues multiple times daily.

  • _kd2357
    K D (@_kd2357) reported

    @JustMeJamie64 @Rogers Telus is the worst, their call center is in which I would assume Mexico and they just keep bouncing you around to different departments because no one wants to help you.

  • charliehawkAB
    Charlie Hawk Alberta (@charliehawkAB) reported

    @JustMeJamie64 @Rogers Can't have monopolies without government support. It's a massive problem in canada in many industries

  • boob5467
    boob (@boob5467) reported

    @JustMeJamie64 @Rogers Because Roger’s sucks big *****

  • JagangUS
    Jagang (@JagangUS) reported

    @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

  • lyle_dieno
    lyle dieno (@lyle_dieno) reported

    @Raptors Who f’ing cares?? @Rogers you killed radio stations all over Canada to waste $$ on this kind of garbage??