Rogers outages and service status in Cantley, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Cantley, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 12, 11:14 PM EDT.
- Internet (30%)
- TV (30%)
- Wi-fi (20%)
- Phone (10%)
- E-mail (5%)
- Total Blackout (5%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Cantley, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Cantley, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 16 hours ago |
|
Ottawa
|
Internet | 1 day ago |
|
Ottawa
|
Total Blackout | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Cantley, Quebec
Latest outage, problems and issue reports in Cantley and nearby locations:
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, OntarioAnyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Diane Fisico (@DianeFisico) reported from Ottawa, Ontario@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Harold and Jean (@HAC_N800) reported@RogersHelps It always amuses me that the standard response is “check the website” - if your internet and phone service is out, and like us, you don’t have a smart or cell phone, that’s not a thing one can do easily.. have you though of an IVR message that informs of outages?
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Tay 💫 (@tayyyyylorrr) reported@Rogers wtf is happening with your Advantage Voice system? Our business can’t receive any calls and only call our internal numbers. Can’t get through on phone support either. Waited 3 hours and call was disconnected due to high call volumes.
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mcjesus101 (@alliyahhughes02) reported@Rogers @RogersHelps Am I gonna get anything after the Calgary outage is fixed? I’ve been using my data for more than 24 hours as I work remotely and there are no meeting spaces I can book for that long.
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Rich (@GRichM77) reported@RogersHelps submitting a new ticket does not work. i chose send a text message in the link you sent and no text message arrives. multiple tries. this is the reason for the ticket to be opened to begin with. so it's not a solution. what else have you got Eric ?
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Lucky (@tcislucky) reported@Rogers fix the Shaw internet outages every 30 mins or I will blow my ****** brains out on the CEO's front lawn.
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Sheila🇨🇦C (@SheilaC17730851) reported@RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.
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Peter J. Kampe IV (@plkampe) reported@HoneyboyWilson6 @Rogers I NEVER had a relationship with @Rogers
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PeaceBaker 🍁 (@ToddGBaker) reported@dgouldca @Rogers Rogers is ****. Don't get me started on their door-to-door people.🤬
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YukonSteph (@YukonSteph) reported@GunGnome @Rogers I have virtually no issues with starlink unless a bear knocks my dish over or a horse stomps my fibre optic cable really good or the only happened once time that i ran over fibre optic cable with a snowblower.
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Ryan Kennedy (@rparkerman17) reported@RogersHelps @LJW61 You point to the outage page that shares no information or acknowledges there is an outage. My frustration today wasn’t with the outage. It’s with how poorly you handled it and a complete and udder lack of communication