Rogers Outage Report in Cantley, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Cantley, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cantley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Cantley, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Cantley, Québec
Latest outage, problems and issue reports in Cantley and nearby locations:
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andree Toonk
(@atoonk) reported
Few more observations: @rogers considered shutting down their RAN, in other to make 911 work again. Normally, if a customer’s device cannot connect to their own carrier’s RAN, they will automatically connect to the strongest signal available, even from another carrier...
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Komodo Bebop
(@thiccusmungus) reported
@Rogers @RogersHelps is there another outage? Seriously???? Been on the phone waiting to talk to a human being for 30 mins now and nothing.... #rogersoutrage #rogersdown #rogers
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Barry Greene
(@BarryRGreene) reported
@atoonk @Rogers The core problem - they did not have an out-of-band network. Problems happen on a network where you cannot get to the router. The 101 for any carrier, ISP, cloud, or large network design is to have a way to get to the devices when the "network" goes down.
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CJF
(@CJFromEtobicoke) reported
@CP24 So my recent visit to Sarnia - I got charged the $12.00 roam like hime within seconds of being within sight of the USA. But these fools couldn’t route 911, and emergency calls to other networks. Maybe they should have charged $12.00 a call. @Rogers Suck a Fail.
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Nadia“Abortion Rights”Vigon Fordham🌻🤍💛❤️🖤🌻
(@IdleNoMoreNadia) reported
@RogersHelps .BTW,its not even like u ppl care enough about me,ur “loyal”Indigenous (soon to be) former customer.U want me to delete the info shared to avoid taking responsibility for ur negligence in an issue I’ve been trying to resolve for YEARS!Pretending u care is why ur losing customers!
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JDSONDA
(@JDSONDA1) reported
@CP24 Got better rate offer and Reliable network from somewhere else. Good Fu**king bye @Rogers
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Dan Hobson
(@Daniel_T_Hobson) reported
@Rogers you’re a joke. Even after the massive outage, you still can’t get your Ignite TV app working. I’ve never seen such poor service with online access. Pull your finger out, please!!
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★mikey★
(@mikaylastokman) reported
@RogersHelps why is my data down again? I hope you guys are will to give free service to everyone this month or you will lose many customers. This is ridiculous.
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John Sellens
(@jsellens) reported
@RogersHelps Yes @RogersHelps you told me what I already found out, and mentioned in my first tweet, but you did not answer the question: why do you now limit what Rogers store staff is able to help customers with? Is it because they aren’t actually Rogers staff any more?
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Kurt Seifried (He/Him)
(@kurtseifried) reported
@atoonk @Rogers Haha fat finger routing outage. Classic. I was speaking to a reporter about cloud outages and basically told him this is the #1 cause of major outages typically. BGP fall down go boom.