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Rogers outages and service status in Cantley, Quebec

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Cantley, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 14, 11:17 AM EDT.
  • 68% Internet (68%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Cantley, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Cantley, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cantley, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 19 hours ago
Gatineau Internet 19 hours ago
Ottawa Internet 1 day ago
Ottawa TV 2 days ago
Ottawa Internet 6 days ago
Ottawa Internet 11 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

19 hours ago
Gatineau

1 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Cantley, Quebec

Latest outage, problems and issue reports in Cantley and nearby locations:

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Jbotnick
    Jeffery Botnick (@Jbotnick) reported

    @LoveMy7Wood @RogersHelps I always select the option to cancel services. They seem to answer quicker.

  • SensSteadySteve
    SensSteadySteve (@SensSteadySteve) reported

    @netflix on @Rogers .. had to take as part of my package ..so many commercials it’s becoming unwatchable . This is a complete miss by Rogers. Don’t tell me to upgrade , I already pay for another 50 + channels I’ve never watched.

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Yes! As you know, the self service options are very limited if there is any nuance at all

  • joey_chaves
    Joey Chaves (@joey_chaves) reported

    @Rogers how many times do I have to tell your sales ppl who come to my door everyday in the last two weeks sometimes between 9-10pm I do not want your service. This is harassment

  • mmysticbloom
    Finding Serenity 🌱🏳‍🌈🦄 (@mmysticbloom) reported

    @larx999 @Rogers I'm sitting here using my data. I saw 19 reports on down detector for rogers.

  • CanucksCritic
    Canucks Critic (@CanucksCritic) reported

    @Canucks @Rogers Same Combine storyline every year: skill isn’t the question, it’s projection and mindset. Still doesn’t fix the Canucks’ bigger issue of turning “good prospects” into consistent NHL results.

  • InfinitusCap
    Infinitus Capital (@InfinitusCap) reported

    @geo_fed @RogersHelps @60_glg customer service is a total joke

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info

  • ppsgrover
    Palvinder (@ppsgrover) reported

    @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

  • meetsdhanani
    Meet Patel (@meetsdhanani) reported

    @Rogers Can someone help me with the network constantly dropping since the last couple of months? Called rogers customer service but I was in queue for around 90 min and no response.