Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Internet	11 hours ago
Nepean	Internet	14 hours ago
Ottawa	Internet	15 hours ago
Ottawa	Internet	18 hours ago
Ottawa	Internet	19 hours ago
Ottawa	Internet	23 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  SamanthaLamb (@Spideewoman) reported 1 minute ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Steve Hutchings (@steve_hutchings) reported 8 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  DannyOnThat (@DannyOnThat) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Les OReilly (@LesOReilly) reported 15 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Luc Bellefeuille (@lbellefeuille13) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Zwanguy🎮 (@Zwanguy) reported 20 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Nas Eldjazair (@vivadz2011) reported 25 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Robert Kilin (@Robkilin) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  PJ (@PJ_Hinton) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Shaily Allison (@a_shaily) reported 29 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Samantha (@samanthadolly28) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Arron A. Fishbain (@AFishbain) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

• 
  MB (@phail_m) reported 39 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Montse Zidan (@MontseZidan) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Emma Pratt (@frmerprincess) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  TF Doyle (@cf_td3) reported 57 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  JEM (@JEM19126745) reported 59 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Curtis Martin (@CurtisMart32873) reported 8 minutes ago

  @Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start

• 
  Bridgette ⫩ (@MissBridy) reported 11 minutes ago

  @RogersHelps I spent an hour on the phone tonight, on hold to order a new wifi extender pod and get information on travelling abroad plans. I spoke to two people at the start of the call who both couldn’t help me, then was on hold for 55 mins. The online chat couldn’t help

• 
  これは何の意味もありません (@TRSbizarro) reported 20 minutes ago

  @RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.

• 
  Carole Gagne (@CaroleGagne108) reported 20 minutes ago

  @RogersHelps Customer Service= EXTREMELY POOR! I give it 0/10. They most certainly hire people with an I.Q. of less than 23!! I cancelled my services and my account with Rogers/ Shaw and I SIMPLY need a confirmation at my gmail account . A SIMPLE fking mail of confirmation.

• 
  MyDogSierra (@xMyDogSierra) reported 21 minutes ago

  @Sportsnet @Rogers Garbage companies that don’t care about Canadians one bit. **** you. Cancel whatever you have with them. They cancel hockey and a 75 year tradition, we cancel them.

• 
  Accent Bldg Sciences Inc. (@AccentBldgSc) reported 22 minutes ago

  @RogersHelps Tried the self-help, it didn't work, the chat gave me the number to call and evidently was wrong, he switched me to business that says they have a backlog and hang up on me! It should be very simple especially when adding services

• 
  Cam (@SpitsLeafsFan) reported 28 minutes ago

  **** YOU @Sportsnet @Rogers

• 
  Russell (@major2571) reported 29 minutes ago

  @RogersHelps @MactelecomN Isn’t technical support your department? even if this is not a technical problem you should follow up internally. This garbage customer service and attitude is why i left rogers over a decade ago and will never be a customer again.

• 
  Wijaya Navaratnam (@wnavaratnam) reported 29 minutes ago

  @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

• 
  Eric (@furlongeric__) reported 29 minutes ago

  @Rogers sucks ***