Rogers Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Rogers
Rogers is having issues since 12:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Orléans |
Wi-fi | |
| Ottawa |
TV | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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King of Hintonburg
(@PubsSr) reported
from
Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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Nick Dumoulin
(@dumoulin_nick) reported
from
Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Winnipeg Police
(@wpgpolice) reported
Due to cellular network issues, please be advised that some @rogers cellular customers may have challenges if trying to reach 911. In this event please use a landline or other cellular network provider. We will provide an update when it becomes available.
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S S
(@so_soni) reported
@jasdeep_notay @RogersHelps R always has to commit a full day and a lot of patience to calling Rogers any time there’s an issue. 💯 that there has to be a better way to provide customer service.
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K Teds
(@KTeds) reported
Hi @RogersHelps I fear you’ve charged me $14 for roam like home- except that this was unintended if that’s the case and had roaming and shortly thereafter cellular data off - can you help?!
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david shorr
(@daveshorr) reported
@Rogers I can't send or receive calls and after waiting in the tech support queue online for 45 mins I got the boot. What's up?
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Marni Jacob
(@JacobMarni) reported
@Rogers is your network done. I am having trouble with my cell phone connection to your network. It keeps shutting down.
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Jonathan P
(@p_jonathan) reported
@CustomerCareOne @Rogers @RogersHelps Is there any more info on the issues or outage?
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Jonathan P
(@p_jonathan) reported
@CustomerCareOne @Rogers @RogersHelps #rogersdown. Cellular phone calling issues only.
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Curtis Gibson
(@GibsonCurtis) reported
@RogersHelps @christineodun I’m having similar issues to Christine. I hope this gets resolved soon.
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RILLA
(@itsGorilla) reported
@allentweetz @RogersHelps @Rogers Having the same issue smh
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Lawrence Gridin
(@LawrenceGridin) reported
We have entered a post-service world. Tried to get customer service from @Rogers @Uber and @NRCan and all you get is semi-canned responses that make it clear they can't/won't solve problems and are not even listening. How'd we get to this point? It's soooo frustrating.