Rogers outages and service status in Gatineau, Quebec
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 21, 4:16 PM EDT.
- Internet (44%)
- Wi-fi (19%)
- TV (14%)
- Total Blackout (11%)
- E-mail (6%)
- Phone (6%)
The latest reports from users having issues in Gatineau come from postal codes J8P and J8Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 1 day ago |
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Ottawa
|
Total Blackout | 1 day ago |
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Gatineau
|
Internet | 2 days ago |
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Ottawa
|
Internet | 2 days ago |
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Gatineau
|
Internet | 2 days ago |
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Gatineau
|
Internet | 2 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Tony Power (@J_Anthony_22) reported from Ottawa, Ontario@RogersHelps cable service issues in Ottawa? Getting very poor reception
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, OntarioAnyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Abi 💜 (@h_abi16) reported@RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.
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SJ (@cafveteran) reported@Rogers you have horrible customer service: 1. Your AI is utterly useless. 2. I call in and have to go through your AI and other prompts only to be told that you cannot handle the call at this time due to high call volume. BS. You don't make people do all that only to tell them that you can't do your jobs. 3. I receive a discount through your Rogers Preferred Program as I'm a veteran. It's through the CF One program. I received not one, but four emails recently to confirm that I am still eligible for the program. Well duh, I'll always be a veteran! 4. I've been trying for over a year to change my address with your various systems, yet you still have my old address. 5. I went into one of your physical stores to try to resolve all of these issues and was told that there was nothing that they could do for me. The gentleman wanted to help, but he showed me where he was restricted by your own systems to fix the problems. 6. This is all on top of your complete and utter failure to safeguard my phone number from being stolen in May 2025 at one of Chatr Mobile kiosks in the St. Laurent Shopping Centre in Ottawa. The thief then went into multiple bank locations and stole $75,000 from me. Police were contacted and have an arrest warrant out for the thief. Get better customer service and protect our privacy.
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Kai (@nailwurm) reported@odugwamen20 @RogersHelps Multiple people are saying the estimated resolution time is 8PM EST 😒
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Julie Forrest (@jforrest) reportedI’m sorry, Marina. Welcome to Canada. @RogersHelps is the worst (except maybe next to @AirCanada)
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♊️ 🇬🇾 (@Numbuuh5) reported@dabiggbaee @Rogers AND DROP THE DAMN PRICES WHILST Y’ALL AT IT.
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Rob Meekel (@RobMeekel) reportedOMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.
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Cheryl (@CCintoronto) reported@RogersHelps @Rogers Does anyone answer your support line ever?
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Leafs Fan (@1967leafs1967) reportedHey @Rogers, I get a call from your people almost literally every day. Without fail. I’ve tried asking them to take me off their list but they don’t care. I can tell you that you can offer me free services and I wouldn’t sign up with you ******* just for the way you harass me.
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Jane Drover (@hindsightjane) reported@RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.