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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Gatineau, including 3 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 11:19 AM EDT.
  • 70% Internet (70%)
  • 20% TV (20%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 15: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 13 minutes ago
Ottawa Internet 4 hours ago
Ottawa TV 19 hours ago
Bells Corners Wi-fi 1 day ago
Ottawa Wi-fi 6 days ago
Nepean Internet 7 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

13 minutes ago
Bells Corners

1 recent signals

1 day ago
Nepean

1 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • soulfulkiddo
    Triple L ✨Taycouver N1 ✨ (@soulfulkiddo) reported

    @RogersHelps Thanks for being not helpful at all. Been trying to reach your customer service for 2 weeks yet always been told to wait. Shouldn't be that hard to talk to a real person!

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps It was abundantly clear what I wanted to do that day, and if she had told me what I would need to do that from the minute, I walked in and had clarified that half of what I wanted to do was not possible at that location I would have never started dealing with her

  • dandoo65
    Vern Fecteau (@dandoo65) reported

    @Rogers so internet/tv are down for past 6 hours at least, on phone with rep for over an hour, nothing, can send rep in 2 weeks!!!! So find out others are out as well, a tower is down, but the rep knew nothing… #flinflon

  • MikeBrundage3
    Mike Brundage (@MikeBrundage3) reported

    @RogersHelps OMG. THANKS FOR THE TIP. DIDYOU EVEN READ MY FIRST COMMENT??? YOU DON'T ANSWER THE PHONE AND IF YOU DO, YOU'RE TOO BUSY AND HANG UP!

  • h81418541
    GrandmaSavage (@h81418541) reported

    @Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.

  • decstewartje
    Jeremy Stewart (@decstewartje) reported

    @RogersHelps @vandana_bhalla How about stop buying out your competition to the point where you have no capital left and need to lay off ALL your Canadian support team and move support overseas?

  • dan_vanman
    Dan Vanman 🇺🇦☮️ (@dan_vanman) reported

    @tim_whitey @JohnnyGiunta_ @Rogers So sorry about your tiny peen loser. I don't have that problem, but I imagine it ***** with your head. The weird thing is, women don't really care if you are a good guy. That's why you can't get ****** Incel. You give off this weird hum. Madison was fine. It's you, not her.

  • gareeves
    Gail Reeves Reid (@gareeves) reported

    @RogersHelps How can I get technical help for my cell phone l? Anna goes into a loop and your live agents aren’t taking any calls. What’s a girl supposed to do please? I’ve been trying for weeks but you have made it nearly impossible to speak to a live person.

  • JJimisen
    JJ (@JJimisen) reported

    @RogersHelps Your network outage page says outages in BC....

  • vandana_bhalla
    Vandana Bhalla (@vandana_bhalla) reported

    @RogersHelps I wonder if other people have experienced the same problem?