Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	2 hours ago
Ottawa	Wi-fi	4 days ago
Bells Corners	Wi-fi	5 days ago
Ottawa	TV	7 days ago
Ottawa	Internet	14 days ago
Ottawa	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Rita G. (@ritah8) reported 7 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  DannyOnThat (@DannyOnThat) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Lonely Boy (@lonelyboyxxo) reported 7 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  being Aram (@armie) reported 12 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Franz Holtz (@TWFS) reported 18 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

• 
  Franz Holtz (@TWFS) reported 22 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  PARAGON CAUSE (@ParagonCause) reported 23 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  Samantha (@samanthadolly28) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Pam Hewitt (@PamHewitt19) reported 27 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Rick Haga (@RickHgr) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Christian Lee (@christianflee) reported 44 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  StoneySpartan (@StoneySpartan) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Montse Zidan (@MontseZidan) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Suzanne Shillington (@sashillington) reported 58 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Franz Holtz (@TWFS) reported 59 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BunchOf (@bunchofJss) reported 3 minutes ago

  @Canucks @Rogers Damn Canucks really proud to post a video that shows they’re dissapointed about who they had to take…. And his dad is the coach. Yikes

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 3 minutes ago

  @RogersHelps Did you even look at the chat records!!! I was on & off until 1130- 7 hours without service. 3 hours on & off the chatbot throughout the night and you want ME to keep trying to get a hold of YOU to fix your service!!! I had to go into the office because there was no internet.

• 
  Pratik Gadani (@pratikgadani) reported 4 minutes ago

  @Rogers @RogersHelps hi, i am looking to arrange a move request but cannot reach customer service. waiting for over an hour, can someone call back and help.

• 
  Gary (@GeesDubb) reported 5 minutes ago

  @RogersHelps And now after over 2 hours of being on hold, i get an automated message that says high volume of calls and to call back and it hangs up on me??? Terrible customer service!

• 
  comm eng (@CommEng) reported 6 minutes ago

  .@Rogers @RogersHelps third failure today on your Shaw transit out of Victoria BC. 20:20 PDT it "recovered" because upstream rerouted to Cogent. 22:04 it fell over again. You didn't fix anything. Something else routed around you, then stopped.

• 
  H_Maurya (@MauryaHarkesh) reported 8 minutes ago

  @RogersHelps It is getting really frustrating. I also submitted a complaint to management through the online portal but no reply yet. Really disappointed with the customer service of @Rogers

• 
  Brett Zubot (@bzubes) reported 9 minutes ago

  @SportsnetPR **** you @Rogers 🖕🖕

• 
  Chris Brothers (@chrisbrothers) reported 9 minutes ago

  @RogersHelps Not really! Poor customer service = lost customers!

• 
  Cody Cannonball (@codyc321) reported 9 minutes ago

  @Noneedfor1972 @Sportsnet I mean.... it's @rogers for you. Service is shoddy at best.

• 
  Jess Gibbons (@JG_GizmoJones) reported 14 minutes ago

  My @Rogers internet has been down since 9am. This is the Fourth time in 3 weeks this has happened. I work from home, this is ridiculous and unacceptable