Rogers Outage Report in Gatineau, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gatineau come from postal codes J8X and J8Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
-
Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
-
BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
-
DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
-
Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
-
Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
-
Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
-
Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
-
Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
-
Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
-
Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
-
Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
-
Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
-
robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
-
Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
-
robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
-
李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
-
613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
-
BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
-
StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
-
Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Mohit Sheoran
(@MohitSheoran_in) reported
@RogersHelps Do you have widespread outage for home internet in Kitchener-Waterloo region? Internet is not working since morning 10.
-
Dr. Lori Lee Oates
(@drlorileeoates) reported
@nadinewells @RogersHelps That's awful.
-
Heather- Kiss my mask
(@Dartmouth_Diva) reported
@RogersHelps Hi there - I ordered a new phone as my current one was dying & received an email a day later saying that there is a backlog and I won't receive one for a month. I totally understand the supply issue. The only problem is the UI on my current phone died today.
-
Corporate Zero
(@corporate_zero) reported
@Rogers When will you resolve the outage in Mississauga? We need our Internet service back up and running!
-
ppcRealEstate
(@ppcrealestate) reported
@Rogers is the worst company. I called 2x today and wait times were 3hors plus. 1st time the line dropped after 1 hour and a half and the second time the agent transferred me whe she said give me one moment! I've never been so angry!!!
-
Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
-
Nadine Wells
(@nadinewells) reported
@RogersHelps I would also like to point out that I spoke to a customer rep the day I put the equipment in the mail and she assured me that I would not be charged. I have a transcript of our message if you need proof @RogersHelps
-
naushaba
(@naushaba__) reported
Ive been on hold with @Rogers for 1 hr & 20 mins & i havent even spoken to a damn human being yet this dumb robot keeps repeating the same ****..the worst provider EVER! I keep paying **** load of $$ for absolute garbage service😣
-
Matazar
(@Matazar) reported
. @RogersHelps Are you able to look into the infrastructure tickets open in the area? I'm wondering if you've even begun to fix the issue in our area that I reported several months ago. I'm tired of the noise on my line affecting my connection quality.
-
Logan
(@tak23oda) reported
@RogersHelps Data network on two lines is down again this week. We’re just about at an hour this time. We were over an hour the first time. What’s going on!?