Rogers outages and service status in Gatineau, Quebec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Rogers generated 9 outage signals in the last 24 hours around Gatineau, including 9 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 2, 8:19 AM EDT.
- Internet (78%)
- TV (19%)
- Wi-fi (4%)
The latest reports from users having issues in Gatineau come from postal codes J8X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Rogers
Rogers is having issues since 07:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Internet | 2 hours ago |
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Internet | 5 hours ago |
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Internet | 7 hours ago |
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Internet | 10 hours ago |
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Internet | 13 hours ago |
Nearby cities with recent reports
13 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cam (@SpitsLeafsFan) reported**** YOU @Sportsnet @Rogers
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Luke Coughey ✞ (@LukeCoughey) reported@RogersBiz Why can't I have at at 200M upload with my more expensive static IP business service? Rogers Business 1G/150M + LTE Backup - $129.99/month 1G/50M + Static IP - $139.99/month Rogers Home 1G/200M - $110/month Bell Home 8G/8G - $130/month
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Abhishek Gupta (@abhigup2009) reported@Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace
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Anne Proctor-Counter🇨🇦 (@ayym) reported@RogersHelps Can you confirm if Roger's has a legit campaign going on, subcontracted to a third party? That would help me to know if this is a scam
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vi ☾ (@petterssonbear) reported@etherealhuihui @Rogers yeah its really unfortunate i think a lot of ppl will cancel their sportsnet subscriptions in protest😭😭 just really sucks cause if you have a tv and an average cable package you’d likely get cbc and so get all hockey games, but this will make it much harder for people 🥲🥲
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Frédéric-Alexandre Decelles (@DecellesFA) reported@RogersHelps @Bratt_world This is a problem.
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Bonnie Lee (@stitchlady) reportedI've just been told by @Rogers that their customer care people can't assist me after I was transferred to them by their Tech Support people who I reported a problem to. Customer service does not exist for Rogers' customers. This is disgraceful.
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Mario (@lindenclutch16) reported@SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS
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JJ (@JJGoesLong) reported@SportsnetPR Rogers taking away Canadian tradition for the bottom line. **** you @Rogers @Sportsnet
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Lefty GoodBuys (@LeftyGoodBuys) reported@RogersHelps It was down for almost 4 hours last night. But it’s back up now