Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, Gatineau, Val-des-Monts, and Orléans.

City	Problem Type	Report Time
Nepean	Internet	43 minutes ago
Ottawa	Wi-fi	1 hour ago
Ottawa	Internet	7 hours ago
Bells Corners	Internet	4 days ago
Bells Corners	TV	4 days ago
Ottawa	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  BMSR (@BMSR18) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Charlene Davidson (@mscdavidson) reported 5 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Montse Zidan (@MontseZidan) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 10 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  613_Me (@613_Me) reported 13 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  StoneySpartan (@StoneySpartan) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Leonard Surges (@LeonardSurges) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 27 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Roach_WC (@roachwc) reported 28 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Lonely Boy (@lonelyboyxxo) reported 34 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Luc Bellefeuille (@lbellefeuille13) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Suzanne Shillington (@sashillington) reported 40 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Franz Holtz (@TWFS) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Patrick Leger (@Patrick_Leger) reported 45 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Robert Kilin (@Robkilin) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Samantha (@samanthadolly28) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robby Reed (@RobertsonR3090) reported 6 minutes ago

  @RogersHelps @niner4k Rogers you have destroyed any love you got I have already cancelled my service

• 
  Viscous Coupling (@BrianCanadien) reported 7 minutes ago

  Hey @Rogers. Been a customer for a week and already regretting it. How does one speak to someone who can help me? You either can't transfer my call, I wait an hour, or you hang up on me.

• 
  Bill Cooney (@BillCooney) reported 10 minutes ago

  @RogersHelps I’ve spoken with 5 people now and have yet to be transferred to the correct business support line.

• 
  Bill Cooney (@BillCooney) reported 11 minutes ago

  @RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141

• 
  Mike E (@MikeDigitalink) reported 14 minutes ago

  @RogersHelps How long will Internet service be down in the Hamilton Mountain area? Estimated resolution time at Rogers outage website has already been pushed back #RogersOutage #Rogersdown #noInternet

• 
  Margaret Renshaw (@jerryLfrazier) reported 18 minutes ago

  @peggyfulcherxx @Rogers @Ik3w3bbtron did help me

• 
  KapitalKat🇨🇦 (@kapital_kat) reported 18 minutes ago

  So Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount

• 
  Mary Fulcher (@peggyfulcherxx) reported 19 minutes ago

  @Rogers dear Rogers/Shaw. Your customer service sucks. 1 month I have been trying to get into my shaw email account. CIRCLES. You are NO help. How can sending a code to the email I can't access be helpful???? Please please hook me up with someone who can actually help. FtrXcstmr

• 
  shae 🦋 (@nnyylleeaahhss) reported 19 minutes ago

  in case anyone doubted this, @Rogers is the absolute worst

• 
  Dean Sarnecki (@sarneckid) reported 19 minutes ago

  Hey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!