Rogers Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	21 hours ago
Ottawa	TV	1 day ago
Ottawa	Internet	2 days ago
Ottawa	E-mail	6 days ago
Ottawa	Internet	6 days ago
Ottawa	Internet	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Barrhaven Guy (@BarrhavenGuy) reported 39 seconds ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Claude Panneton (@pannetonc) reported 2 minutes ago from Ottawa, Ontario

  @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

• 
  Jessica Hogue (@jessica_hogue) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

• 
  Keith Burnage (@live_2_bike) reported 10 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  Merylee Sevilla (@drMLee) reported 20 minutes ago from Ottawa, Ontario

  @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

• 
  Shelley Bryen (@Sbryen) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Peter Norman Levesque (@peterlevesque) reported 26 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

• 
  Spurge (@Spurgie31) reported 29 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  Keith Burnage (@live_2_bike) reported 30 minutes ago from Ottawa, Ontario

  1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

• 
  Baylie Boys (@BaylieBoys) reported 30 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

• 
  Keith Burnage (@live_2_bike) reported 33 minutes ago from Ottawa, Ontario

  2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

• 
  keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported 33 minutes ago from Ottawa, Ontario

  Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 39 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Mark Hermeling (@markhermeling) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

• 
  A. R. Jalali 🇨🇦 (@ARJalali) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

• 
  Andy Marshall (@AndyMarsh62) reported 56 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Keith Burnage (@live_2_bike) reported 58 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  Mike Grouchy (@mgrouchy) reported 59 minutes ago from Ottawa, Ontario

  @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kirby Teshager (@KirbyTesh) reported 5 minutes ago

  @boozippy @RogersHelps Hey quick question bc i have had a outage all day today and was wondering what modem you have, i have the white Coda modem.

• 
  Pawan Sutrala (@psutrala) reported 6 minutes ago

  @Rogers is the network down in Richmond Hill?

• 
  😷 🍁 Totally Vaxxed Type 1 Diabetic Lovin' Life! (@Tee_n_Eh) reported 8 minutes ago

  @RogersHelps, just wondering if there are any significant / historical sports games that you will remain online for the entire game? Currently #Canada is playing in a FIFA game and TV service is out. Leafs playing in their first playoffs back in the spring, TV out! #Rogerssucks

• 
  Kirby Teshager (@KirbyTesh) reported 10 minutes ago

  @boozippy @RogersHelps Also people i know with the basic black modem havent really had problems with internet

• 
  Purple_painted_penguin (@prplepenguin) reported 12 minutes ago

  Wow when did the staff for @rogers become so incompetent in #winnipeg #kpmall. Took 3 people to figure out selling and setting up a watch! No idea if they get less commission when ppl buy outright or wtf but it was pretty pitiful.

• 
  James Thomson #ScreamingFirehawks #WeAreStarFleet (@jthom1966) reported 14 minutes ago

  @Ben_Hermiston @Rogers Up on Addison and down here as well. We are on Comwave but it piggybacks Rogers internet service so when they go down, we do too :(

• 
  Walter Rinaldo (@WalterRinaldo) reported 14 minutes ago

  @RogersHelps hey…you had a truck out slide my moms at 2pm. She’s been without service since then. I don’t appreciate them telling her to wait ten minutes and all would be fine. Treating the elderly like that is a **** look.

• 
  Anthony Samps (@anthsamps) reported 15 minutes ago

  @Rogers give me a good reason as to why you deserve my money for your services. There's more commercials than actual shows to watch, your internet stinks and goes down for me at least 1 a week, and the landline rings with telemarketers all day long.

• 
  SkapeGote (@SkapeGote) reported 18 minutes ago

  Thanks again to @rogers for their garbage internet service.

• 
  Mario (@N64SuperMario) reported 20 minutes ago

  @Rogers Fix your network mannnn wtf the game's on!!!