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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 9, 12:48 PM EDT.
  • 38% TV (38%)
  • 25% Internet (25%)
  • 19% Wi-fi (19%)
  • 13% Phone (13%)
  • 6% E-mail (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 21 hours ago
Ottawa Internet 2 days ago
Ottawa TV 3 days ago
Ottawa TV 4 days ago
Ottawa E-mail 4 days ago
Nepean Internet 5 days ago

Nearby cities with recent reports

Ottawa

6 recent signals

21 hours ago
Nepean

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period

  • nl_rock
    chrisc (@nl_rock) reported

    @rogers, called to fix issues with my account? Go through the hoops of getting to right department only to be told busy to accept my call??? Sounds good for communication company. It was to cancel a service so I understand why its so busy #poorservice

  • rhibbsy
    Ryan Hibbs (@rhibbsy) reported

    @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

  • Twillick10
    John Palmer 🇨🇦 🍁 (@Twillick10) reported

    @RobFai @Rogers Do you really think @rogers cares about customer service? None of them care... it's all about money to them and nothing else matters.

  • GRichM77
    Rich (@GRichM77) reported

    @RogersHelps chatr is not receiving all messages and today a message was sent to a contract that I did not send. Chatr is **** #chatr #rogers

  • techie_in
    Techie (@techie_in) reported

    Whether AI hasn’t been implemented properly or AI adoption has failed, an increasing number of customer care services are being destroyed by a lack of care and support! This is the second day I've spent over an hour on the phone with my service provider (@Rogers) addressing call-dropping connectivity issues. No one has picked it up yet. Whereas Rogers used to have amazing customer service and calls were getting connected very fast. 😢 I request Rogers to take a look!

  • newfiegirlrules
    Sydella (@newfiegirlrules) reported

    Hey @RogersHelps @Rogers after all the crap to return phones now you tell us you didn't receive 1 of them. I can send you screenshot from @PurolatorInc showing delivery for both on the same date & time.

  • ojhlimages
    OJHL Images DOP (@ojhlimages) reported

    @Dave_Sandford @RogersHelps I’m currently on hold dealing with the exact same situation complete BS and terrible customer service.

  • frkingwings
    Fartin Mrk (@frkingwings) reported

    @RogersHelps Had to burn a vacation day today because I work from home and rely on your garbage internet. Appreciate it

  • Mike_Jones_1
    Mike Jones (@Mike_Jones_1) reported

    @lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.