Rogers Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gatineau come from postal codes J9H, J8Z, J8Y, J8T and J8P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (61%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans and Bells Corners.
City | Problem Type | Report Time |
---|---|---|
Ottawa | Internet | |
Gatineau | Wi-fi | |
Ottawa | Internet | |
Ottawa | TV | |
Ottawa | Wi-fi | |
Ottawa | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SN Now is 💩
(@SKiLLz_2_WicKeD) reported
@RogersHelps Fix the freaking app, it's not all of us. The app needs to be completely overhauled with an update. Stop blaming the users.
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Erin Gallagher
(@GallagherEE) reported
@RogersHelps At the end of the day, I am paying $500 for an email, outlining the exorbitant cost I paid for 2 years, including a bill that was never reduced after paying off my device.
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Christopher
(@teesang) reported
.@RogersHelps Twitter support team > call/chat support team @Rogers
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Abhishek Chaudhary
(@Ease_Abhishek) reported
@Rogers Hi Rogers. I hope my voice reaches to any of you who are taking care of customer concerns. I am facing an issue from past 1 month and nobody is helping me out. This is the last option i had, contacting you thru twitter in a hope that my concern will get resolved.
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HB
(@AgeBee) reported
@RogersHelps Apparently my username is "unrecognized". I cannot access my @Rogers account for a couple days now even though I was billed just last week. Did you guys just cancel my account without even an email? I've been on hold for half an hour so far, btw
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AK
(@frugalinvestr) reported
Consistent regular downtime with Rogers internet over the last 3 weeks.. down again, no heads up. @RogersHelps
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Doomaloom
(@FKocun) reported
.@RogersHelps your internet is ***. I have had a terrible experience with your internet service. Constant network interruptions and unstable connections, as well as poor speeds at times. I Hope you scum go out of business.
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AC04
(@a_cass4) reported
@RogersHelps I got ahold of a chat agent and he's calling me back tomorrow. Not a particularly great resolution given the bill is due tomorrow but it's a start. I'll deal with him on this.
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Debbie Robichaud
(@DebbieRobichau3) reported
@Longstemmed21 @louvegh @RogersHelps Their billing system is the worst I've ever seen. They bill for 2 months at once, they denied that they received their equipment when I cancelled (even though I returned it all personally) and charged me over $700, it took weeks to clear up!
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Ricardo
(@Ricardo31325201) reported
@RogersHelps Internet cable and TV box cable are down in Toronto between Bloor/Dufferin and Dufferin/Dupont. Outage since 10am today. Any ETA?