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Rogers Outage Report in Gatineau, Outaouais, Quebec

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa E-mail 2 days ago
Ottawa Internet 2 days ago
Ottawa Internet 3 days ago
Ottawa TV 5 days ago
Nepean Internet 7 days ago
Ottawa Phone 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • mcdougallgj
    Greg McDougall (@mcdougallgj) reported

    What's going on with @Rogers ?? All audio, no picture. They could at least tweet something out if they're having a problem. Useless.

  • MrVoiceboxVA
    Andrew Jack Chiasson VA (@MrVoiceboxVA) reported

    Just Tweeting to let everyone know that @Rogers has the worst customer service I've ever dealt with. Moved into a new home that has no coaxial cable and can't get a tech till next Thursday. Gf works from home and can't use internet and our livelihood is at risk.

  • lukeincanada
    Luke (@lukeincanada) reported

    @JPintheLDOT @Rogers I went thru it was Bell a few years ago. I finally gave up after about 6 or so repair tix. Rogers came in, still had issues then one of the repair guys noticed the modem was too close to the fuse panel. Moved the modem, that helped. But still choppy

  • Epic_Options
    Phantom (@Epic_Options) reported

    @RogersHelps Again another outage in Newmarket ON, how many times we should have this issue????

  • Granger32575646
    Granger (@Granger32575646) reported

    @RogersHelps Cables out in south Whitby. It was crap yesterday. It was crap last weekend. What are people paying thru the nose for? The service provided is terrible. Fix it and fix it right.

  • Dreewees
    Drina (@Dreewees) reported

    Hey @RogersHelps internet outage all morning Parkcrest Dr. Scarborough

  • mariellearcayos
    Mári ♡ (@mariellearcayos) reported

    @Rogers my sister was on the phone with a sales rep of yours and he hung up on her. your sales rep was extremely rude, difficult and unprofessional. you’re losing another customer to @Bell. you need to train your employees better.

  • BaoDeQiang
    BJRP (@BaoDeQiang) reported from Norfolk County, Ontario

    Day three of crap service from @Rogers I will let you guess how much effort they have made to solve the problem and/or ameliorate my frustration. (We know there will be zero compensation.) Hint: it rhymes with zero and starts with Z, & yet really feels like ***.

  • sabidoooo
    Saeed (@sabidoooo) reported

    Hello @RogersHelps I would really like to know why unlike all other businesses and the rules of marketing, you treat your loyal customers much worse than new customers? Do you believe you have already made a benefit so let them go?!?

  • mariellearcayos
    Mári ♡ (@mariellearcayos) reported

    @RogersHelps my sister was on the phone with a sales rep of yours and he hung up on her. your sales rep was extremely rude, difficult and unprofessional. you’re losing another customer to @Bell. you need to train your employees better.