Rogers Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	2 hours ago
Ottawa	E-mail	4 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	5 days ago
Ottawa	TV	7 days ago
Nepean	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported 16 minutes ago from Ottawa, Ontario

  Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

• 
  Ziad Ek (@ziad_ek) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

• 
  Mark Hermeling (@markhermeling) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

• 
  Patrick Kay (@PatrickRKay) reported 28 minutes ago from Ottawa, Ontario

  @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

• 
  Pat Borders' Chew (@PatBordersChew) reported 28 minutes ago from Ottawa, Ontario

  Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

• 
  Matt Gower (@MattGowerOttawa) reported 29 minutes ago from Ottawa, Ontario

  It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

• 
  Samantha (@samanthadolly28) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

• 
  Tara Shields (@tara_shields13) reported 35 minutes ago from Ottawa, Ontario

  Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

• 
  Claude Panneton (@pannetonc) reported 39 minutes ago from Ottawa, Ontario

  @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

• 
  Laskinator 🚲🥓🍻 (@Laskinator2) reported 39 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

• 
  self depreciating omar (@MelancholicOmar) reported 40 minutes ago from Ottawa, Ontario

  I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

• 
  keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported 42 minutes ago from Ottawa, Ontario

  Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

• 
  Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported 44 minutes ago from Ottawa, Ontario

  Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

• 
  StevieJukeJoint (@StevieJukeJoint) reported 47 minutes ago from Ottawa, Ontario

  Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

• 
  Merylee Sevilla (@drMLee) reported 49 minutes ago from Ottawa, Ontario

  @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

• 
  Sarp Kizir (@RoughChopOttawa) reported 53 minutes ago from Ottawa, Ontario

  I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

• 
  Ken McKinlay 🇨🇦 (@kmwebott) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Gleason (@CGlease) reported 2 minutes ago

  @Rogers is there another service outage in Newmarket?!!

• 
  ImpulsivEztz (@vEztz) reported 5 minutes ago

  @Rogers fix you internet issues. People have had enough of these outages.

• 
  mfsievert (@mfsievert) reported 8 minutes ago

  @Rogers You are no help at all! I have been waiting for 3hrs now just to setup a move. You keep on putting me to the wrong department even if I selected the correct prompt! 4 callbacks with the wrong department and now connecting me to the "right" department for FOREVER! 😡

• 
  Ed Attfield (@AttfieldEd) reported 11 minutes ago

  Ugh. Just lost my @RogersHelps tv service

• 
  applebaum (Shauna) (@djapplebaum) reported 12 minutes ago

  @Rogers day 5 after numerous promises to fix my phone, still no resolution, no call backs. I paid loyally for device protection package incl. apple care, but apple has no record of my warranty, Rogers blames warranty company and say it will be fixed, and warranty co blames Rogers

• 
  jordan mccrindle (@jordanmccrindle) reported 14 minutes ago

  @RogersHelps been passed around dept to dept with wait times coming up to 2 hours!! At 7pm I received an email saying welcome to Ignite but I never signed up for it - now my existing services are down. Please help asap

• 
  Nat ∆ (@phoenixnight142) reported 15 minutes ago

  @RogersHelps HELP I keep losing internet and I have a WFH customer service job!!! Second time today what's going on??????????? 😡😡😡😡

• 
  Carolina Rodrigues (@carolcfr_) reported 17 minutes ago

  @RogersBiz I will never recommend rogers for someone, I’m trying to cancel my account because I’m moving and you guys charged $600 just to cancel, and no one told me about this! I didn’t sign any contract, the customer service was so rude with me saying that was a verbal notice!

• 
  A r L e N e (@princessarlene) reported 22 minutes ago

  @MissTrulie @Rogers Wutv posted on their FB page they have an issue and are waiting for a part. So,,can't blame rogers on this one I think

• 
  K8 (@KasiaKdl) reported 24 minutes ago

  @Rogers device protection: 2 weeks of calls requesting service with Likewize, hours spent on hold and still nothing has been resolved