Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8P and J8X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 11/28/2025 19:50

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nikisundefined nik (@nikisundefined) reported

    @RogersHelps for the last few days our internet has been super inconsistent and I'm experiencing major ping spikes when playing games on wire connection, I've tried everything to fix it on my end and don't know what to do now.

  • angelgrlfrnd mikaela jayne (@angelgrlfrnd) reported

    @bluexdream__ @Rogers i can help u !!! they should only be charging 2% (26 per yr) even if it’s a pre-authorized transaction that failed and its a payment from that — they can only charge you 35 or $50 for NSF

  • HarmonyNow211 Harmony (@HarmonyNow211) reported

    @RogersHelps my gateway box wifi has been down since about 5am, you guys going to fix this? Anything directly connected (cable box) seems to be fine, it’s just the wifi function. Reboot didn’t work. Help? #RogersOutage #Guelph #Ontario

  • Ease_Abhishek Abhishek Chaudhary (@Ease_Abhishek) reported

    Been a month and you people dont give a damn @Rogers

  • TMLGLG TML (@TMLGLG) reported

    @RogersHelps my internet is down, even though box has a white light.

  • The_Smuffer Me (@The_Smuffer) reported

    @snNOWsucks has anyone received any kind of helpful customer service from @RogersHelps. I have tried multiple times with nothing more than “reinstall”. I get zero correspondence from any of my complaint emails. I’m taking their ignoring as no chance of ever getting a refund

  • abhishekbhalera Abhishek Bhalerao (@abhishekbhalera) reported

    @RogersHelps @RogersHelps did some research and fixed the problem by resetting the modem. Thanks.

  • JoshSilverman5 Josh Silverman🃏 (@JoshSilverman5) reported

    @Rogers So my security questions are leaked in a data breach that you don't tell me about and won't help me change security questions ... ALSO thanks for the notice that my information was leaked ... glad there are reporting requirements

  • jwestlake74 Joshua Westlake (@jwestlake74) reported

    @RogersHelps internet down in oshawa. Your outage service reports all is resolved.

  • kmiskucza Kori-O (@kmiskucza) reported

    @JonGauthier @Rogers @RogersHelps Do we know the extent of the Rogers/Yahoo Mail issue? How many people is it affecting?