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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Gatineau, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 22, 12:49 PM EDT.
  • 56% Internet (56%)
  • 15% TV (15%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 5% E-mail (5%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Gatineau come from postal codes J8T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Val-des-Monts, and Orléans.

CityProblem TypeReport Time
Ottawa Internet 4 hours ago
Ottawa Internet 22 hours ago
Ottawa Internet 1 day ago
Ottawa Internet 1 day ago
Ottawa Internet 1 day ago
Gatineau Phone 1 day ago

Nearby cities with recent reports

Ottawa

11 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • DJWardWilson
    ward wilson (@DJWardWilson) reported

    @Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡

  • RandallAlb70530
    Randall Albertini (@RandallAlb70530) reported

    @RogersHelps Pls contact me for help with new tv bundle as mine is expiring next month

  • mikepop31
    mikepop3 (@mikepop31) reported

    @RogersHelps They dont have my phone number and the tracking link doesnt work.

  • henri_lo
    Henry Lo (@henri_lo) reported

    @RogersHelps rogers internet down, for the fourth time this week. What’s going on? Work keeps getting interrupted …

  • Shreyas87139893
    Shreyas S (@Shreyas87139893) reported

    @RogersHelps @RogersHelps Network showing SOS for one of lines. Store could not help. Asked me to call tech support. Been trying for 10 days to get hold of 1 agent. Cant call, cant text, cant use data. And i am paying for that line. Very bad service provided.

  • MicheleLReiw
    Michele L Renaud (@MicheleLReiw) reported

    @RogersHelps Yes, ordered on April 6th. My husband is unavailable and I cannot get any answers or even cancel our accounts because, you know, I’m a woman. You have all of our phones, they too shall be canceled as soon as I can. Your customer service is awful.

  • antru999
    RE2 (@antru999) reported

    This ***** Corbin trash as **** @BlueJays go **** yourself @MarkShapiro @Rogers

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers Just went into Rogers Chat. My queue position is 32!!!!!!!!! They buy up everything. CRTC lets them. @CRTCeng Getting service is ****!!!! Bring in outside companies to break up Rogers!!!!!!!!!!

  • michal_poterji6
    Michal (@michal_poterji6) reported

    @RogersHelps Call me inbox me no problem . I tell you all .

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    So @Rogers has been down for more than 24 hours now and there's still no service restoration time in sight. I'm really regretting having signed up now. Not even a week of being with you and we have this major service outage. This is not a good look for you. #CRTC