Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8Z, J8T, J9J, J9H and J8P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 07/26/2024 20:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (7%)

    Phone (7%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans and Bells Corners.

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City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • StevieJukeJoint StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • MelancholicOmar self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • PatBordersChew Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • PatrickRKay Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • Laskinator2 Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • tara_shields13 Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • Laskinator2 Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • TrevorWThompson next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • ziad_ek Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • MattGowerOttawa Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • KindlyCyn Cyn Desjardins (@KindlyCyn) reported from Ottawa, Ontario

    Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vavroom Nicolas Steenhout (@vavroom) reported

    Hey @Rogers - Very clever of you. There's no option to close/cancel my account on your web interface. The Live Chat is "too busy" for a human to talk to me. And calling you ends up with nearly an hour's wait on hold before the line gets cut. What do I need to do to cancel?

  • richvie67 RV (@richvie67) reported

    @RogersHelps Just spent over an hour on chat with two Live Agents only to be told they can’t help me. October bill overcharged because discount not applied in time, by Rogers. Disgusting customer service.

  • JDintheskies Judy Davidson (@JDintheskies) reported

    @MollyMiksa @Rogers Maybe Rogers customers need to organize to get better deals and better service. My last call to update our cable took over three hours. My neighbour had the same experience.

  • CookLevel10 Level10Cook (@CookLevel10) reported

    @RogersBiz I have been on the phone waiting for tech support for almost 2 hours now and then the line got cut all because your internet is barely working.

  • DelonBubb93 Delon Bubb (@DelonBubb93) reported

    Since Monday I got the Ignite Cable and Internet service but there is a problem . The Ignite gateway Internet modem is inferior to the previous Internet modem I was using .@Rogers

  • tricktnugget nugget (@tricktnugget) reported

    @RogersHelps is there an issue with mobile data?? It’s been spotty all evening

  • BibbsTheGuy Bibbs D'Souza (@BibbsTheGuy) reported

    @RogersHelps We have been having issues with the Rogers Internet Connection since yesterday after 10.00am in our area for Postal Code L5M6G1. Today as well there is no internet connection. Any idea when will it be restored. Thank You

  • dobiejo69 John Dobie (@dobiejo69) reported

    @Rogers how many times does one have to call to get a straight answer? Customer service is terrible....can no one there resolve issues????

  • vageli_t Evan (@vageli_t) reported

    Do I get reimbursed for the constant rogers internet issues @Rogers biggest mistake switching to Rogers for internet and TV. Pay for internet and TV and when internet goes down so does tv

  • oppopp2 Mike R (@oppopp2) reported

    @RogersHelps Home phone down since at least 3am. St. Thomas, Ontario.