Rogers Outage Report in Gatineau, Outaouais, Québec

@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

@WheelSnipeBelly @Rogers Still down? No way.

@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

@RogersHelps cable service issues in Ottawa? Getting very poor reception

@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

@alour @RogersHelps 🙄🙄 no fixing stupid.

@RogersHelps Is there service issues in Orleans Ontario?

Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

@RogersHelps when is service expected to be restored in the K2B postal code?

@Rogers @RogersHelps can you please update on the outage in Malton. It has been days with no ignite services and I’m getting very frustrated.

@RogersHelps We want a refund for the past few days that we have not had service

@MeehanCarolAnne I’m in Barrhaven. Haven’t had internet since yesterday afternoon. Why are @Rogers not providing updates and public comms like Hydro do? Internet for some is an essential service, not a luxury. #rogersdown

So @RogersHelps is not helpful at all. Just giving same old “we are working to restore your services asap.” 2+ days of no internet service + data overage on my cell + time wasted. Ridiculous.

@RogersHelps Internet service in Whitby is still down. Any update or explanation of the severity? Transparency goes a long way. #rogersdown #whitby

@Rogers @RogersHelps Can we get an update on North York? Internet is still down for a third day. It's been bad enough not having it for the long weekend, but I have work tomorrow and I need the internet. Please tell us what's going on!

@RogersHelps my business PRI in Woodbridge has been down for 3 days!! I can’t even get someone to help or do a call forward!! How can this be possible?!??

gotta love going on 40+ hours without internet or cable because @RogersHelps can’t be bothered to pay technicians a holiday rate to fix the outage we reported… on FRIDAY 👏👏👏 /s

@RogersHelps Hi, check your DM and confirm that you’ve received my message. I cannot report the outage on MyRogers without dealing with your automated assistant Anna. There is a 2 hr wait time to speak to a rep on the phone. What is ETR? How are you not providing updates on twitter?