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Rogers

Rogers outages and service status in Gatineau, Quebec

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 25, 9:45 PM EDT.
  • 54% Internet (54%)
  • 25% TV (25%)
  • 17% Wi-fi (17%)
  • 4% Total Blackout (4%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Wi-fi 3 days ago
Bells Corners Wi-fi 5 days ago
Ottawa TV 6 days ago
Ottawa Internet 14 days ago
Ottawa Internet 14 days ago
Ottawa TV 14 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

3 days ago
Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • xRayFusebox
    Mark~R ๐Ÿ‡จ๐Ÿ‡ฆ (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you canโ€™t blame this on Covid!

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • robertlendvai
    robertlendvai | (๐Ÿšด๐Ÿฝ,๐ŸŠ๐Ÿปโ€โ™‚๏ธ,๐Ÿšด๐Ÿฝ) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • kavmac
    kristy ๐Ÿณ๏ธโ€๐ŸŒˆ kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyoneโ€™s bothered to report it yet as it happened not too long ago.

  • lileyao1998
    ๆŽไนๅฐง (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didnโ€™t last long

  • robertlendvai
    robertlendvai.ฮžTH | (๐Ÿšด๐Ÿฝ,๐ŸŠ๐Ÿปโ€โ™‚๏ธ,๐Ÿšด๐Ÿฝ) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still wonโ€™t connect. ๐Ÿ‘‹๐Ÿผ

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Col_In_Hellifax
    Col_in_hellifax (@Col_In_Hellifax) reported

    on hold with @Rogers for 2:11 and they hung up on me without having talked to anyone. Wet the chat route, bounced to 3 reps and guess what? None of them could help me and I'm back on hold - 20 minutes in. As soon as I get this issue resolved, I will never give them another cent.

  • bubzshed
    ๐Ÿ‡จ๐Ÿ‡ฆ BuBz ๐Ÿฅ…๐Ÿ’โšพ๏ธ (@bubzshed) reported

    @SportsnetPR **** you @Sportsnet ๐Ÿ–• **** you @Rogers ๐Ÿ–• Sticking your greedy grubby hands deeper into my pockets when I already pay a ridiculous price just to watch the games. Greedy ********, all of you!

  • TheRyanP74
    RyanP (@TheRyanP74) reported

    @Talon_Jenkins94 @Rogers @NHL Canโ€™t believe people pay that for Sportsnet. 5 or 6 different sports channels that show the same programming or blackout the games.

  • sandeepkumar_ch
    sandeep kumar ch (@sandeepkumar_ch) reported

    @RogersHelps I tried contacting them even they are not able to help me hence reaching out over here for help

  • anonimouse99
    An anoneymouse (@anonimouse99) reported

    @rogers Your wifi router hardware seriously sucks. Why do I have to call and have it replaced after 4 years? My old Shaw router lasted 17 years. You're at...4 years. You suck

  • shawna_r80
    Shawna R (@shawna_r80) reported

    @RogersHelps Yup, already given up. Moving a few spots forward in 20 minutes means one loooooong wait to speak to tech support. PSA for future Rogers customers - donโ€™t say you werenโ€™t warned. Your customer service is an absolute joke. Be embarrassed.

  • Janniedivahh
    IG:akinola_jane (@Janniedivahh) reported

    Part 4 of 4 - At this point, Iโ€™m regretting choosing Rogers. Is this the level of service customers should expect, or have I just been extremely unlucky? Can someone from @Rogers please help resolve this?

  • JG_GizmoJones
    Jess Gibbons (@JG_GizmoJones) reported

    @RogersHelps Been on hold since 9am. Great customer service

  • adi081094
    A (@adi081094) reported

    @RogersHelps can never get a hold with any agent. Have to talk regarding a billing issue.. please help me asap..

  • Travelling_Nic
    Nicole Thomas (@Travelling_Nic) reported

    @RogersHelps Yes I am sure they will be able to, but what you don't understand is that it will be WEEKS before I can get through to speak to someone and I'll be stuck paying for services I do not need an ld cannot afford. Your system is broken.