Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8Y, J9A, J9H, J9J and J8R.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 02/10/2026 18:40

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau and Orléans.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • 613_Me 613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • robertlendvai robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • RichSavarie Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kgj011783 Ken Johns (@kgj011783) reported

    @Rogers love how no one gives a straight answer and your company wont follow the CCTS procedures, so now I cant finance a phone because you have me as a missed payment when you were instructed not to seek payment until the CCTS resolved the issue.

  • scottyo48533721 scott young (@scottyo48533721) reported

    👏👏👏 Congratulations Greeboro Family Medicine Centre, your phone lines are back up after the recent @Rogers outage. Now hopefully all your doctors aren't all on vacation. Especially ones that go on mat leave, which is great. But the Locum cut me off of Xanax and I almost died.

  • realestarmitage Armitage (@realestarmitage) reported

    @RogersHelps Home internet out again and now cable not working either! What a joke your company is!

  • leilanifarha Leilani Farha (@leilanifarha) reported

    My 87 yr old father is sequestered alone in his apt in #YOW trying to avoid the latest wave of Covid. He's got a "Rogers bundle" -- email isn't working, television isn't receiving. It's a 3.5 hr wait on the help line. This double isolation is too much @Rogers @RogersHelps #fail

  • GarryBorgacci GMB (@GarryBorgacci) reported

    @RogersHelps Seriously we are still having issue with serviced tv ignite intermittent and no sound or video

  • randykautzman Randy Kautzman (@randykautzman) reported

    @dmp_79 @grandpajoe68 @RogersHelps First world problem.

  • cmb0368 CMB0368 (@cmb0368) reported

    @RogersHelps I have another problem. My Ignite Gateway box has a solid white light. I have internet. Will this correct itself when your network gets better? It was always a solid green before the outage happened.

  • Manibouy83 Mani (@Manibouy83) reported

    @RogersHelps @Rogers Please have some dignity and change your slogan 'Most reliable network in Canada'. That's a joke lol

  • JoanneSivell Joanne Sivell (@JoanneSivell) reported

    @RogersHelps @niekelaos In Whitby we still only have a few Chanels cable is still obviously not working. Why is Rogers saying all fixed now !!!!!

  • Stigma_Hurts I’M Troubled!! (@Stigma_Hurts) reported

    If you were affected by the @Rogers #outage of #July8th2022 you need to check out the thread above & make your concerns heard (even if you don’t subscribe to any of their services - you most likely WERE affected BECAUSE: debit cards didn’t work at stores, banks, getting gas..etc.