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Rogers outages and service status in Gatineau, Quebec

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 6:45 PM EDT.
  • 74% Internet (74%)
  • 19% TV (19%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Gatineau come from postal codes J8X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Nepean Internet 1 day ago
Ottawa Internet 2 days ago
Ottawa Internet 2 days ago
Nepean TV 4 days ago
Bells Corners Total Blackout 6 days ago
Bells Corners Internet 7 days ago

Nearby cities with recent reports

Nepean

2 recent signals

1 day ago
Ottawa

2 recent signals

2 days ago
Bells Corners

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AlbertanKelly
    Kelly (@AlbertanKelly) reported

    My internet/cable has been down for 24 hours. @Rogers (with Shaw). Never had this happen before. I actually appreciate the updates - apparently a cable was cut by third party contruction but, 24 hours is a really long time. I feel for everyone in my area who works from home. There better be some compensation for this.

  • ConsumerCSI
    Consumer Affairs (@ConsumerCSI) reported

    On this day in 2022, @Rogers was down Canada wide (Some people couldn't get food or gas because for some bizarre reason this was affecting most ATMs and interact). But at least Rogers was still able to access internet somehow to update their Twitter account. #RogersDown

  • JonnyCanuck77
    JonnyCanuck (@JonnyCanuck77) reported

    @Rogers Did you actually just cancel Vancouvers only Sports talk radio station?? You absolute ******* crooks

  • tommyfromsydney
    Tommy from Sydney (@tommyfromsydney) reported

    This is a terrible decision from @Rogers

  • Islander2026
    Chris (@Islander2026) reported

    @Rogers your customer service is the worst I have ever experienced. I'm not sure the person I spoke with today had a functioning brain. Do better.

  • blakelysports
    Stuart Blakely (@blakelysports) reported

    @RodMakeKidsBald @Rogers Blue Jays suck (never was a fan anyway), Leafs suck since ‘67 (still can’t win a third round), Raptors suck, Argos suck.

  • TheClementW
    Clement W (@TheClementW) reported

    @RogersHelps Hi, all recordings made today have issues with the audio, as well as the fast forward feature and other functions. It’s pretty much unwatchable, and leads to an error message eventually. Very disappointing. Is there a way to salvage the recordings?

  • cadencegrace
    Cadence Grace (@cadencegrace) reported

    @RogersHelps She refused to accept my American Express as one of the credit cards for my credit check she refused to accept my expired health card even with an email from service Canada showing its renewal because it wasn’t printed and made the entire disaster feel like it was my fault

  • thewarylemming
    The Wary Lemming (@thewarylemming) reported

    @MichelleRempel @Rogers Did you buy radio ads during the last election? Did you support your local radio stations? Because ads are how they survive. And how much daily broadcast content was local? What percentage came from somewhere else? Honest questions. The answers matter.

  • ShantP1
    TheBeardedOne (@ShantP1) reported

    @rocketoperator @CityNewsTO Every Canadian outside of Toronto should cancel every service they have with @rogers .