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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 10, 10:30 AM EDT.
  • 56% Internet (56%)
  • 18% Wi-fi (18%)
  • 10% Total Blackout (10%)
  • 9% Phone (9%)
  • 5% TV (5%)
  • 3% E-mail (3%)

The latest reports from users having issues in Gatineau come from postal codes J8P , J9J and J9H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 10: Problems at Rogers

Rogers is having issues since 05:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, Gatineau, and Val-des-Monts.

CityProblem TypeReport Time
Nepean Wi-fi 14 minutes ago
Ottawa Internet 1 day ago
Ottawa Internet 6 days ago
Nepean Wi-fi 9 days ago
Ottawa Internet 13 days ago
Ottawa Internet 15 days ago

Nearby cities with recent reports

Ottawa

2 recent signals

1 day ago
Nepean

1 recent signals

14 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps @AvisekhDas9 I Am Fed Up With The Rogers Us. Your Customer Service Us Not The Best If You Cannot Supply The Service Please Refund My Money

  • toddsams15
    todd sams (@toddsams15) reported

    @RogersHelps now as of right now i am not paying unless my tv issues are fixed. Namely youtube jumping off for no reason. Number 2 my wife is not able to keep watching movies off her pvr without it shutting down half way through. This is poor customer service.

  • jason_haugh
    Jason Haugh (@jason_haugh) reported

    @ckcho_na @Rogers A deflection bot gets graded on how many callers it keeps off a live rep. Closing your request was never what it optimized for. A long-time business account walking is a QA miss, and nobody on that floor ever got scored against it.

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Outage at 90 Waller St. in Whitby again where there are many vulnerable disabled people. Since 1:30 AM. Second time in a week. For what we pay for your service you need to do better Rogers. Last time it was out for over four hours and you offered us $2 credit!

  • beleaf85
    Paul W (@beleaf85) reported

    @RogersHelps morning team! May I message you for help with an issue I’m having with my service.

  • Alpha_Views
    G Had Joe (@Alpha_Views) reported

    @RogersHelps @PearlJamPat But this is what your hired staff do, I had one try to force himself into my house to try to convince me to buy your service. I was about to stab him before he walked away.

  • WriteLinesInk
    Jennifer Leigh (@WriteLinesInk) reported

    @RogersHelps Not the point. You have so much money and you pay off small portion for It and social media people. It's not your customer's job to police your contact information. Your people should hunt this stuff down and get it taken off the internet. Just another instance of carelessness

  • erinislearning
    Erin Casey 🇨🇦 (@erinislearning) reported

    @SaneeshVS16 @RogersHelps Internet has been extremely spotty impacting all devices and TV in Barrie. Cell service for hotspots is not strong either which is usually a sign of a major Rogers issue.

  • SLICKBLOWFISH
    SLICK.skr🐡 (@SLICKBLOWFISH) reported

    @yegwave I just reported @Rogers to CRTC Stupid scammer ***** I hope it burns to the ground

  • blindpig_1966
    blindpig/1966 (@blindpig_1966) reported

    @silmapps @Rogers They all do. That's the problem.