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Rogers Outage Report in Gatineau, Outaouais, Quebec

Why is my Rogers service not working?

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The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 13 hours ago
Ottawa TV 19 hours ago
Ottawa Internet 2 days ago
Ottawa E-mail 6 days ago
Ottawa Internet 6 days ago
Ottawa Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • scoutkayaker
    Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @AboutRogers @RogersHelps Really?! Well it’s happening in the Carling Township, Ontario area FOR OVER 3 YEARS and you still have no ETA on when your “known issue” here is going to be fixed. So spare me the gabblespeak and actually fix your network.

  • NicoleTanguay2
    nicole (@NicoleTanguay2) reported

    @RogersHelps rogers down again for the third time in less than a week. Come on some of us work from home.

  • NicoleTanguay2
    nicole (@NicoleTanguay2) reported

    @RogersHelps Its back. Very frustrating when it goes down even for 15 minutes.

  • Ian32433750
    Ian (@Ian32433750) reported

    @luvpudelpointer @Rogers Hey @rogers your service sucks we all know that now we’re just waiting for someone named karma I’m certain she’ll be along shortly 🤔

  • michieliJoe
    Joe Michieli (@michieliJoe) reported

    @RogersHelps I have been trying to get onto your site for a few days, it just shows the loading animation and sometimes a maintenance message. Are you guys trying to fix something? Any ETA on when I'll be able to load the site and login to my account?

  • scoutkayaker
    Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps Now, after this FIdo issue was referred to Rogers OVER A MONTH AGO because it’s a Rogers network issue, after several tickets have been issued BY ROGERS, they are telling me they can’t access their “sister companies” records.

  • ThatDaveMcG
    Dave? (@ThatDaveMcG) reported

    @RogersHelps Your MasterCard service is atrocious. I was sent a letter asking me to call customer service, and now that I have, I've been left on hold for 20 minutes. What's the point in that? Why am I waiting for someone to tell me why I'm calling at all?

  • scoutkayaker
    Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps Well, you haven’t been listening to us. FOR THREE YEARS. can’t reliably make calls. Took about 8 tries to reach YOUR 611. Internet either dead, sporadic and always slow. No FaceTime. Can’t get ANYONE at your company to help. So spare me the platitudes.

  • ChunkeyMonkeh
    Naufal Akbar (@ChunkeyMonkeh) reported

    @Rogers $34 credit for the outage is a scam

  • scoutkayaker
    Penny Baldwin-French ☮️ (@scoutkayaker) reported

    @RogersHelps So, Rogers reads my complaint which includes our internet issues. DMs me saying they are here to help. Then they send me an online form to complete before they can help me. AN ONLINE FORM THAT I CANT COMPLETE BECAUSE/2