Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Gatineau come from postal codes J9H, J8Z, J8Y, J8T and J8P.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 03/28/2024 12:25

March 28: Problems at Rogers

Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (11%)

    TV (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (4%)

    Phone (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans and Bells Corners.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaGatineau Wi-fi
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • Zwanguy Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • techbombnews techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • DarkMaple JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • a_shaily Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • RichSavarie Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • ctmaxime83 Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • lebaneseogre me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • ritah8 Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SKiLLz_2_WicKeD SN Now is 💩 (@SKiLLz_2_WicKeD) reported

    @RogersHelps Fix the freaking app, it's not all of us. The app needs to be completely overhauled with an update. Stop blaming the users.

  • GallagherEE Erin Gallagher (@GallagherEE) reported

    @RogersHelps At the end of the day, I am paying $500 for an email, outlining the exorbitant cost I paid for 2 years, including a bill that was never reduced after paying off my device.

  • teesang Christopher (@teesang) reported

    .@RogersHelps Twitter support team > call/chat support team @Rogers

  • Ease_Abhishek Abhishek Chaudhary (@Ease_Abhishek) reported

    @Rogers Hi Rogers. I hope my voice reaches to any of you who are taking care of customer concerns. I am facing an issue from past 1 month and nobody is helping me out. This is the last option i had, contacting you thru twitter in a hope that my concern will get resolved.

  • AgeBee HB (@AgeBee) reported

    @RogersHelps Apparently my username is "unrecognized". I cannot access my @Rogers account for a couple days now even though I was billed just last week. Did you guys just cancel my account without even an email? I've been on hold for half an hour so far, btw

  • frugalinvestr AK (@frugalinvestr) reported

    Consistent regular downtime with Rogers internet over the last 3 weeks.. down again, no heads up. @RogersHelps

  • FKocun Doomaloom (@FKocun) reported

    .@RogersHelps your internet is ***. I have had a terrible experience with your internet service. Constant network interruptions and unstable connections, as well as poor speeds at times. I Hope you scum go out of business.

  • a_cass4 AC04 (@a_cass4) reported

    @RogersHelps I got ahold of a chat agent and he's calling me back tomorrow. Not a particularly great resolution given the bill is due tomorrow but it's a start. I'll deal with him on this.

  • DebbieRobichau3 Debbie Robichaud (@DebbieRobichau3) reported

    @Longstemmed21 @louvegh @RogersHelps Their billing system is the worst I've ever seen. They bill for 2 months at once, they denied that they received their equipment when I cancelled (even though I returned it all personally) and charged me over $700, it took weeks to clear up!

  • Ricardo31325201 Ricardo (@Ricardo31325201) reported

    @RogersHelps Internet cable and TV box cable are down in Toronto between Bloor/Dufferin and Dufferin/Dupont. Outage since 10am today. Any ETA?