Rogers Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 ♿️ Toni Dean ♿️ 🇨🇦
(@effnbreeze) reported
@RogersHelps I worked as Customer Service Rep for over 25 years. I feel forgotten. I feel taken for granted. I feel unappreciated.
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Dale
(@DaleV73) reported
@mistermattnash @RogersHelps So I'm in Mississauga. I contacted them today because I was also having similar issues, with lots of ping and jitter. They told me that apparently there are multiple devices in our area that are not working and there's severe node congestion...
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Yvan Dube
(@ydube) reported
@RogersHelps is there something going on with the internet near Cawthra/Dundas in Mississauga? It’s been 2 days of constant up and down. I work in video conferencing so it makes it super difficult to do my job
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LeArnInG ExpErIeNcE
(@MitchReid10) reported
@Rogers Are you still willing to help? Because I am currently unable to watch the Leafs Oilers game without constant lagging, blurry screen, and freezing while running a 43.4 mb/s download
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Woo!Deezy
(@vuddydidnotplay) reported
@RogersHelps thanks for turning the nuggets bulls game (433) on in the 2nd quarter. $35 a month stolen by you.. 4 month commitment. Super sports pack... super theft. @Rogers blows. Every damn night, starts late, cuts our early. Y'all hate @nba and your customers. Garbage service.
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Good Pick
(@valaranis) reported
@RogersHelps Internet down in L5M6C7 area
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Woo!Deezy
(@vuddydidnotplay) reported
@RogersHelps hey you thieves!!!! Why isn't the nuggets bulls game on on 433 as scheduled???? Its already started in the 1st quarter and you aren't playing it!!!! You suck!!! @Rogers is trash. $35 a month and you don't show the schedules games! Garbage product. #thieves
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Dale
(@DaleV73) reported
@mistermattnash @RogersHelps The good thing is, they were able to spot the issue and said they'll update me within 24-48 hours, so hopefully that fixes our issues.
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EthanEz
(@EthanEz5) reported
@Rogers @Sonia_Kang **** wifi i don't stop lagging my *** off. Everyday my wifi goes out. My friend also has your **** wifi and he never stops lagging. Fix your ******* wifi
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Robert Burns
(@Rob1st) reported
@Rogers And as for your Ignite Promise that you will monitor the connection for issues. No you do not. Not once have you contacted me to update me/apologize/credit my account. Always me and my time contacting you!