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Rogers Outage Report in Gatineau, Outaouais, Quebec

Why is my Rogers service not working?

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The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 5 hours ago
Ottawa Internet 6 hours ago
Ottawa Internet 13 hours ago
Ottawa Internet 2 days ago
Ottawa TV 2 days ago
Ottawa Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ansns75
    Aliya N (@ansns75) reported from Mississauga, Ontario

    @Rogers why theres no option of call back from Rogers?!? Live chat is horrible cos i guess thats not live agent rather just automated answers 🙄

  • ceejalla
    Chloe A (@ceejalla) reported

    @rogers @rogershelps so actually, there is no help, you just tell me to call and wait on hold, and blame the pandemic for your wait times, which have always been atrocious. Why I am your customer?

  • LongLiveDumi
    Dumss. (@LongLiveDumi) reported

    .@Rogers why an outage? & why today? 😭

  • LongLiveDumi
    Dumss. (@LongLiveDumi) reported

    @Rogers why an outage? & why today? 😭

  • dadamson13
    Dennis Adamson (@dadamson13) reported from Toronto, Ontario

    @RogersHelps is there an outage in the East York area? No internet, modem flashing orange even after resetting it? I need to keep working

  • ansns75
    Aliya N (@ansns75) reported from Mississauga, Ontario

    @Rogers i ve been on phone with Rogers for the last 49 mins, listening to.....music🥴! Do u have real customer service ppl or do i just hang up?!?

  • gemmanuvel
    George Emmanuvel (@gemmanuvel) reported

    @RogersHelps @Rogers why does your winback department not have any contact with other departments? I have not heard back in over a week even with contacting regular support. What is going on? #Help

  • APSDE553
    Annamaria Feltracco (@APSDE553) reported

    @Rogers : Going door to door in a pandemic trying to sell your internet services is a SERIOUSLY bad move; especially when home owners tell you to leave and you continue your sales pitch. Rethink your approach!

  • swarajs96776002
    swaraj singh (@swarajs96776002) reported

    @RogersHelps hi, I have set up pre-authorized payment for my wifi but I received emails stating to make payment. please help

  • wrence219
    wrence (@wrence219) reported

    @RogersHelps I never thought I'd say this but give the homie Jordan from Vancouver a raise. The guy was on the phone with me for over 2 hours troubleshooting my problem and was super helpful every step of the way. Straight up the best customer service I've ever had!! Gj man👍