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Rogers outages and service status in Gatineau, Quebec

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jun 1, 11:36 AM EDT.
  • 57% Internet (57%)
  • 17% Wi-fi (17%)
  • 10% Total Blackout (10%)
  • 8% Phone (8%)
  • 6% TV (6%)
  • 2% E-mail (2%)

The latest reports from users having issues in Gatineau come from postal codes J8P , J9J , J9H and J9A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, Gatineau, and Val-des-Monts.

CityProblem TypeReport Time
Nepean Wi-fi 1 day ago
Ottawa Internet 5 days ago
Ottawa Internet 7 days ago
Ottawa Wi-fi 7 days ago
Ottawa TV 7 days ago
Ottawa Internet 9 days ago

Nearby cities with recent reports

Nepean

1 recent signals

1 day ago
Ottawa

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • toddsams15
    todd sams (@toddsams15) reported

    @RogersHelps need help since your tech people seem unwilling to answer calls.

  • gfliverpool9966
    🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#GLBI NOW) 🧩 (@gfliverpool9966) reported

    @RogersHelps On the phone line FINALLY!!! Now they don’t want to declare there was an outage but your backend team is still gathering information ~22.5 hours out when this situation happen. I know that 2 streets in my area had the same issues.

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps Talk to the AI is the only advice you can give me? How about fixing this?! Have your tech guys target my building and fix it. I’ve done all the level one tech-support stuff, now it’s on you guys. Why do you always put the onus on the customer to figure it out?

  • Bwalker9313
    BWalker (@Bwalker9313) reported

    @RogersHelps any outages in Calgary right now? My modem has a solid red light. Internets not working

  • rajeshdey_27
    rajesh dey | graphicswala (@rajeshdey_27) reported

    Despite requesting service disconnection and being assured by customer support that the SIM would be deactivated and charges adjusted, I continue to receive bills with additional charges. Please investigate and resolve this immediately. @Rogers @RogersHelps #rogersscam

  • timson_taylor
    Taylor (@timson_taylor) reported

    @RogersHelps Thats correct. Its just the ****** sportsnet+ app not working as per usual.

  • BlueAndWhiteGuy
    Stuart (@BlueAndWhiteGuy) reported

    @RogersHelps The issue is getting through and landing with the right person. The only time you guys are interested in putting an outbound call to a customer is when they leave. I got three of them last week after I left, one of them promised that I would not be getting a bill for anything.

  • chirutweet
    Chiranjeevi Nagiredd (@chirutweet) reported

    @RogersHelps Yes my account is set up now. I just have issues with my activation charges.

  • DershlandGaming
    Dershland Gaming (@DershlandGaming) reported

    @Martyupnorth @Rogers are the biggest peices of **** Cell providers. I remember back in the day when I had a Sony Ericson when data was charged by the KB. Rogers used to send me advertising txts every day or so, and was charging me data charges for them to send me ads. Soon as I noticed I got more than $120 refunded from being nickled and dimed by their shiester fraud, then cancelled service and never looked back (20 years ago).

  • HockeyBusiness
    HockeyBusiness (@HockeyBusiness) reported

    @RogersHelps No. It took me four callbacks to finally get to a live agent to resolve a complicated issue, this after I tried the above and was met with dead air from your AI Assistant. Considering all the money we pay you, this is all completely unacceptable!