Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	3 hours ago
Ottawa	Phone	4 days ago
Ottawa	Wi-fi	8 days ago
Bells Corners	Wi-fi	9 days ago
Ottawa	TV	11 days ago
Ottawa	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Meera Dilawri (@meeradilawri) reported 1 minute ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Steven Chartrand (@StevenChartrand) reported 4 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  mightyboink (@mightyboink) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 6 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Charlene Davidson (@mscdavidson) reported 9 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  KK👨‍🦼🌈+ (@livingklife) reported 12 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  PARAGON CAUSE (@ParagonCause) reported 18 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Patrick Leger (@Patrick_Leger) reported 23 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Emma Pratt (@frmerprincess) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  J.C. Beecroft (@jcbeecroft) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  李乐尧 (@lileyao1998) reported 32 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

• 
  techbombnews (@techbombnews) reported 37 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Ryan (@cliffyryan22) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Nas Eldjazair (@vivadz2011) reported 44 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 45 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Nick Simmons (@nicksimmons24) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  international Man of Mystery👑 (@kinginxavier) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Christian Lee (@christianflee) reported 55 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 5 minutes ago

  @RogersHelps @Rogers Non responsive all day as I wait for a service technician who really isn’t coming… Perhaps I’m blocked due to the repeated requests for anyone to do anything to help resolve our service issues

• 
  Viola Sewerynek (@viola_s1981) reported 5 minutes ago

  @Travisdhanraj @Bell @Rogers is not any better. I tried to cancel my cable and they said I can’t because I have a home phone.

• 
  Lynn Without an E (@Moon_River05) reported 5 minutes ago

  @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

• 
  Joe Ferreira (@JoeFerr50679872) reported 5 minutes ago

  @CanadasLeafs @Rogers Terrible service always

• 
  Grittygirl88 (@grittygirl88) reported 6 minutes ago

  Why are you tech customer care lines dead. @CCTS_CPRST @Rogers

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 7 minutes ago

  @RogersHelps Over an hour late for a technician and when I call I’m on hold & forced to listen to the torture of bad music-that sounds like you recorded it on to tape from a bad AM station and you wonder why customers are upset when the agent comes on line!!

• 
  me 🇨🇦🇺🇦 (@NanananaBrown) reported 7 minutes ago

  @RogersHelps Your customer service is the worst of the worst. I was at a Roger's store yesterday and they helped me send an email to the complaints department. Said they would contact me in 24hrs. I was at the store yesterday morning and still no callback 😡😡😡😡😡😡😡😡😡

• 
  Fringe Truth (@TruthFringe) reported 10 minutes ago

  @bdmolnar @Rogers I thought "**** OFF!" and a door slammed in their face was nice enough?

• 
  DJ2026 (@DarrenOrvis) reported 13 minutes ago

  Dear Rogers. Unfortunately, as a customer for 15+ years with all services including tv, internet, security, 4 cells, and a tab account is not good enough to answer the phone and waste 3.5 hours of my day. Sadly, I am now looking elsewhere. You need to do better. @Rogers

• 
  djlennywhelan (@djlennywhelan) reported 14 minutes ago

  @RogersHelps @CanadasLeafs Yeah, he’s a complete idiot who never thought that new batteries might solve his problem. Just pick up the ******* phone and help people with their issues with your ****** equipment…..