Rogers Outage Report in Gatineau, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gatineau come from postal codes J8P, J8Y and J9H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Gloucester, Orléans, Cantley and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Derek deLouché, CFRE
(@DerekdeLouche) reported
from
Ottawa, Ontario
.@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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Dustin
(@asteroidblus) reported
from
Ottawa, Ontario
@RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps Again I never Mentioned speed pass today in my tweet
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LongJohn
(@goaliegirl6060) reported
@ctvottawa I need your help! Rogers @RogersHelps had promised me a new bill of $59.88 for 12 months for cable/internet. They have since charged me $105.08, and even though they acknowledge what I've been promised and agreed to they refuse to honour the price. Help!
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Team Soup
(@TeamSoup1) reported
@ShawInfo your customer service has tanked! 8 different reps 8 different stories 6 hours of my work day gone and still I got the wrong equipment! You charge way too much for such abysmal services. You are just like your owner @RogersHelps craptastic in every conceivable way
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Leiko
(@reikoleiko) reported
@RogersHelps Does Rogers support Family set up yet for the Apple Watch? Your customer service seems to think it does.
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LongJohn
(@goaliegirl6060) reported
Hi , @PatForanCTVNews . I need your help! Rogers @RogersHelps had promised me a new bill of $59.88 for 12 months for cable/internet. They have since charged me $105.08, and even though they acknowledge what I've been promised and agreed to they refuse to honour the price. Help!
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justanaverageperson
(@justanaveragep9) reported
@lauralimawilson @RogersHelps Honestly, Rogers doesn’t give two shits on how they inconvenience their customers. I have lost three quarters of a day of work and counting because they can’t keep internet service running. We pay a fortune for reliable service and Rogers lets its customers down every time.
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Dhriti Jindal
(@dhriti_jindal2) reported
Called Rogers in March for the same issue, stayed on call for 2 hours, and the agent transferred my call back and forth. She told me to ignore the credit department calls. No one resolved my issue @RogersHelps
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Mike Greer♿️🇨🇦💉x4 (He/Him)
(@OI_Mike13) reported
I just had the worst customer service call ever with @Rogers @RogersHelps, the rep was not listening to my questions, providing me with half the information that created circular conversations. This is unacceptable based on the money we are charged for services.
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Elan Azzouz (Azuz)
(@perp_spotter) reported
@rogers they have broken into my internet again
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@halo_nothing@mstdn.social
(@halo_nothing) reported
@RogersHelps Yeah, no thanks to your so-called "customer care" team.
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NancyKat🇺🇦
(@NancyKat44) reported
@beaaannnnsssss @lauralimawilson @RogersHelps One more reason for me to hate that monstrosity they are erecting there. Stupid money grab by the city. No thought to preserving a neighbourhood. And Rogers should have been making sure the dig site was clear. Clown show all around.