Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J9H, J8P and J9J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 12/21/2024 07:25

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (10%)

    TV (10%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Orléans, Gatineau, Bells Corners, Cantley, Vanier and Gloucester.

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City Problem Type Report Time
CanadaNepean Internet
CanadaOttawa E-mail
CanadaOttawa Total Blackout
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaOttawa E-mail

Community Discussion

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Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 79PapaPalpatine PapaPalpatine79 (@79PapaPalpatine) reported

    @foreverlys No kidding. I had to wait until this morning to e-transfer, but I didn’t get mad at the bank. It’s @Rogers system that caused it. Also don’t get mad at the CSRs that answer the phone for Rogers. It wasn’t their fault it went down.

  • kirstie_drumm Kirstie (@kirstie_drumm) reported

    @fischer_catey @jtobinbartlett @RogersHelps Wrong, I’m not in Toronto, actually almost 2 hours east of Toronto and I have service again.

  • RustyandJohn John Drinking Beer (@RustyandJohn) reported

    @RogersHelps @Rogers I’m not even a Rogers customer and this is unacceptable to me. I couldn’t connect with family or needed healthcare services all day. Everybody’s impacted by your monopoly. PS your comms people could be heard shutting down the CBC interview when asked about a merger with Shaw.

  • 613_Me 613_Me (@613_Me) reported

    @RogersHelps @Rogers In #ottawa #rogers is back but we only have one bar of service. Can open apps but articles won’t load etc. can make phone calls now. Can finally check for offers from BELL and TELUS. We had a 4 DAY OUTAGE from Rogers in May with ZERO credit offered and now this bull.

  • suzemuse Susan Murphy 🇺🇦 (@suzemuse) reported

    @andywalker @Rogers Is it strange that the cell network was out too? Usually it’s one or the other.

  • ahhegab AhHegab (@ahhegab) reported

    @RogersHelps The basic idea of a mobile phone, that it doesn’t lose connection in emergencies. I would rather get a GSM or UMTS service rather than loosing everything. Or even partnership with other networks to get a minimum calling services in case of loosing yours! LTE is not enough!

  • bob60607696 bob (@bob60607696) reported

    @RogersHelps I have internet but some things not working like crave and Disney but Netflix and prime ok

  • JeremyDBradley Jeremy Bradley (@JeremyDBradley) reported

    @niallison23 @RogersHelps @Rogers The vast majority of wireless customers are on a contract if they want that fancy new phone "free." Our company was released from contracts after Rogers made a big booboo with our account so we have $35/mth service. And we have backup providers for everything. So we're good!

  • TinaCinBarrie Tina Colangelo (@TinaCinBarrie) reported

    @Rogers you're services may be back but your internet service in Stroud/Innisfil still sucks the big one. Omg...fix it already. 6 weeks of pure garbage internet service with no explanation why. You get better service in the country than the city.

  • MrsRose2020 Christine Rose (@MrsRose2020) reported

    @RogersHelps @Rogers We have no internet in Oshawa even though our modem shows we now should and we can’t call or live chat as you get booted saying it’s too busy. You should be providing an outage map with expected service return times