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Rogers Outage Report in Gatineau, Outaouais, Quebec

Why is my Rogers service not working?

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The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 2 hours ago
Ottawa E-mail 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa TV 7 days ago
Nepean Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • TrevorWThompson
    next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa (@TrevorWThompson) reported from Ottawa, Ontario

    Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month

  • ziad_ek
    Ziad Ek (@ziad_ek) reported from Ottawa, Ontario

    @RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.

  • markhermeling
    Mark Hermeling (@markhermeling) reported from Ottawa, Ontario

    @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

  • PatrickRKay
    Patrick Kay (@PatrickRKay) reported from Ottawa, Ontario

    @JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is

  • PatBordersChew
    Pat Borders' Chew (@PatBordersChew) reported from Ottawa, Ontario

    Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers

  • MattGowerOttawa
    Matt Gower (@MattGowerOttawa) reported from Ottawa, Ontario

    It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

  • tara_shields13
    Tara Shields (@tara_shields13) reported from Ottawa, Ontario

    Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does

  • pannetonc
    Claude Panneton (@pannetonc) reported from Ottawa, Ontario

    @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

  • Laskinator2
    Laskinator 🚲🥓🍻 (@Laskinator2) reported from Ottawa, Ontario

    @Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.

  • MelancholicOmar
    self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • keeganeatmon
    keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported from Ottawa, Ontario

    Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

  • Laskinator2
    Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported from Ottawa, Ontario

    Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

  • StevieJukeJoint
    StevieJukeJoint (@StevieJukeJoint) reported from Ottawa, Ontario

    Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

  • drMLee
    Merylee Sevilla (@drMLee) reported from Ottawa, Ontario

    @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

  • RoughChopOttawa
    Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • vbishop86
    𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported from Ottawa, Ontario

    @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

  • kmwebott
    Ken McKinlay 🇨🇦 (@kmwebott) reported from Ottawa, Ontario

    @RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CGlease
    Chris Gleason (@CGlease) reported

    @Rogers is there another service outage in Newmarket?!!

  • vEztz
    ImpulsivEztz (@vEztz) reported

    @Rogers fix you internet issues. People have had enough of these outages.

  • mfsievert
    mfsievert (@mfsievert) reported

    @Rogers You are no help at all! I have been waiting for 3hrs now just to setup a move. You keep on putting me to the wrong department even if I selected the correct prompt! 4 callbacks with the wrong department and now connecting me to the "right" department for FOREVER! 😡

  • AttfieldEd
    Ed Attfield (@AttfieldEd) reported

    Ugh. Just lost my @RogersHelps tv service

  • djapplebaum
    applebaum (Shauna) (@djapplebaum) reported

    @Rogers day 5 after numerous promises to fix my phone, still no resolution, no call backs. I paid loyally for device protection package incl. apple care, but apple has no record of my warranty, Rogers blames warranty company and say it will be fixed, and warranty co blames Rogers

  • jordanmccrindle
    jordan mccrindle (@jordanmccrindle) reported

    @RogersHelps been passed around dept to dept with wait times coming up to 2 hours!! At 7pm I received an email saying welcome to Ignite but I never signed up for it - now my existing services are down. Please help asap

  • phoenixnight142
    Nat ∆ (@phoenixnight142) reported

    @RogersHelps HELP I keep losing internet and I have a WFH customer service job!!! Second time today what's going on??????????? 😡😡😡😡

  • carolcfr_
    Carolina Rodrigues (@carolcfr_) reported

    @RogersBiz I will never recommend rogers for someone, I’m trying to cancel my account because I’m moving and you guys charged $600 just to cancel, and no one told me about this! I didn’t sign any contract, the customer service was so rude with me saying that was a verbal notice!

  • princessarlene
    A r L e N e (@princessarlene) reported

    @MissTrulie @Rogers Wutv posted on their FB page they have an issue and are waiting for a part. So,,can't blame rogers on this one I think

  • KasiaKdl
    K8 (@KasiaKdl) reported

    @Rogers device protection: 2 weeks of calls requesting service with Likewize, hours spent on hold and still nothing has been resolved