Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J9J and J8R.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 01/17/2026 19:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaNepean TV
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaNepean Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • marka351 Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ninfrendo mark frendo-cumbo (@ninfrendo) reported

    @Rogers your service is terrible the most inconsistent internet I've ever experienced. Internet drops everyday.

  • BFMDpodcast Bat Flips & Maple Dips Podcast (@BFMDpodcast) reported

    @Erik_G_T @RogersHelps They can afford to buy Shaw but not to manage a streaming service. Shocker.

  • intheramen zarawithanh ·˚ ༘ hwa day 🍰 (@intheramen) reported

    @RogersHelps Cell service is down again??

  • LiferJays BlueJaysLifer (@LiferJays) reported

    @BFMDpodcast @RogersHelps I was for a while. Finally brought up central now. They are totally overloaded probably. We all know Rogers digital network isn’t stellar…lol

  • LinzAyearst Lindsay_Ayearst_PhD (@LinzAyearst) reported

    @RogersHelps @Bell how many days have you had interrupted service in the past 10 days? I’m at 4 days of service outages so far in the past 10 days.

  • mgoowilk Meaghan Wilkinson (@mgoowilk) reported

    @RogersHelps - internet down in South Mississauga- L5H postal code???? Several hours now. Haven’t seen any postings about it.

  • TheHorrorGuy91 Tobin Elliott - Have you fallen into The Aphotic? (@TheHorrorGuy91) reported

    @Rogers ...sigh... internet down. Again. Seriously, guys, how hard is it to maintain a stable network...?

  • Seemaparashar51 Seemaparashar5152@gmail.com (@Seemaparashar51) reported

    up paying $32+$1099 (hold money) to resolve issue on a crappy phone from @Apple and @Rogers given to me which is still under warranty

  • Seemaparashar51 Seemaparashar5152@gmail.com (@Seemaparashar51) reported

    @Apple I got my iPhone 13 last year in June from @Rogers on pay monthly. I had issues with the phone starting from the beginning so I took it to Apple Store. They cleaned the microphone and sent me back saying all diagnostic meet the requirement and ph is ok. Kept having the

  • FootyfanAb ABFootyFan (@FootyfanAb) reported

    @RogersHelps I want OneSoccer on my TV. Why is it so hard for you guys to support Canadian soccer??!