Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	9 hours ago
Ottawa	Wi-fi	4 days ago
Bells Corners	Wi-fi	5 days ago
Ottawa	TV	7 days ago
Ottawa	Internet	14 days ago
Ottawa	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  PARAGON CAUSE (@ParagonCause) reported 9 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 12 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Qu Jinghua (@QuJinghua) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Charlie (@charlieinottawa) reported 17 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Diane Fisico (@DianeFisico) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  Ryan (@cliffyryan22) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  milkbeerdave (@milkbeerdave2) reported 22 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Christian Lee (@christianflee) reported 22 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Charlene Davidson (@mscdavidson) reported 34 minutes ago from Ottawa, Ontario

  @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

• 
  Omar Elamam (@OmarElamam) reported 35 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 36 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  JohnnyCanuck (@DarkMaple) reported 38 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  PARAGON CAUSE (@ParagonCause) reported 39 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Franz Holtz (@TWFS) reported 39 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  DannyOnThat (@DannyOnThat) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John (@Jumbotronys) reported 7 minutes ago

  @len_rocks @Rogers Their CS is a real travesty of a maze. I can't count how many times I've had to verify my identity with random security codes just to be put with a new CS agent where I have to spend another 10 mins re-explaining the problem. And then in the end they don't fix it and I wasted hrs

• 
  baby (@tinted__sun) reported 8 minutes ago

  @RogersHelps absolute joke of customer service !!

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 12 minutes ago

  @RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.

• 
  baby (@tinted__sun) reported 14 minutes ago

  @RogersHelps doubtful if you don't bring in weekend customer service. especially technical service, an employee deleted the internet off our account. WHO does that ?

• 
  barrieguynow (@barrieguynow) reported 14 minutes ago

  @jsam10983741 Oh wait. @Rogers will pretend to help you. It is called @RogersHelps. Good luck. Might get thru by the 3rd day.

• 
  Mike Gunn (@One_Gunn44) reported 15 minutes ago

  @CanadasLeafs @Rogers I Waited online for over 2 hours wanting help with a move… and was disconnected. I have been a Roger’s customer for over 35 years and this the peak of horrible customer service. #rogers

• 
  Richard von Stauffenberg (@RickvonStauff) reported 17 minutes ago

  @CanadasLeafs @Rogers Rogers & Bell are 2 of the worst companies I've ever had the misfortune to deal with.

• 
  Chris P Bacon (@pozpiggy86) reported 21 minutes ago

  Hey @Rogers, since @koodo has decided to start outright gouging me after 18 years of loyalty, they are about to lose a customer. What kind of deal can I get if I move all SIX of my phone lines AND my tablet line over to you guys? I've had enough of being gouged.

• 
  Vish Saujani (@VSaujani) reported 22 minutes ago

  Pls. For the love of god. If I ask you to remove me from your call list pls dont instantly hang up. 4 calls in 3 days. #makeitstop @Rogers

• 
  Tom Royce (@TomRoyce) reported 25 minutes ago

  @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.