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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 24, 12:33 PM EDT.
  • 47% Internet (47%)
  • 17% Wi-fi (17%)
  • 14% TV (14%)
  • 11% Total Blackout (11%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Gatineau come from postal codes J8P , J8Y and J9H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, and Bells Corners.

CityProblem TypeReport Time
Gatineau Internet 3 hours ago
Ottawa Internet 3 days ago
Ottawa Total Blackout 3 days ago
Gatineau Internet 3 days ago
Ottawa Internet 3 days ago
Gatineau Internet 3 days ago

Nearby cities with recent reports

Ottawa

14 recent signals

3 days ago
Nepean

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • h_abi16
    Abi 💜 (@h_abi16) reported

    @RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.

  • BookmarkMiner
    BookmarkMiner (@BookmarkMiner) reported

    @Rogers support is ******* atrocious

  • karenfamily1
    Karen (@karenfamily1) reported

    @Rogers @Rogers your customer service is poor. I have been calling for a few days, with the same response, that you are overwhelmed with calls….I went into the kiosk. They gave me a different number to call. They said the couldn’t help me. Very frustrating overwhelming.😮‍💨

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

  • DennisWelsh
    Dennis Welsh (@DennisWelsh) reported

    We all feel her pain! @Rogers never takes ownership for their poor service. We have had nothing but problems on our street. There were 3 repair technicians on our street today. Still issues!!

  • John5080771788
    John (@John5080771788) reported

    @RogersHelps I haven’t had service since 10pm last night and when I call Rogers, the Ai just says you guys are busy and to call back later. What kind of crap is this ?

  • MyPetMonster
    Richard Ra | Pizza Topping 0.01% | Bong (@MyPetMonster) reported

    @Rogers you're customer service is the absolute worst in Canada. Looping AI bots that you can't even contact a person. Some issues can't be resolved by your AI Bots. and it's offensive to treat customers like that.

  • sumptuoussamosa
    carbsarelife (@sumptuoussamosa) reported

    @RogersHelps is their a phone number to reach technical support other than 1888ROGERS1?

  • RaymondCheaib
    Raymond Cheaib (@RaymondCheaib) reported

    @Rogers I have never dealt with such horrible customer support. I have been trying to move my son's internet services from for the past two weeks and have been unable to get through at all times and through all of your channels. Even went to your store. This is ridiculous!!

  • karenfamily1
    Karen (@karenfamily1) reported

    @ColtKo @Rogers Same problem here. Did you finally get through?