Rogers Outage Report in Gatineau, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gatineau come from postal codes J8P and J8X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Gloucester and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
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| TV | ||
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| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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gnomeoffender
(@gnomeoffender) reported
@RogersHelps what's wrong with your roam like home service by phone. No one is answering the phone and the wait times are unacceptable. Why isn't there a call back number at which an agent can be reached?
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💛You Can Choke💛
(@UrInternetMuva) reported
@Rogers ******* up my money. If my internet is ****** cause of y’all, and I can’t work, that’s a problem. You’re ******* with my money and I ain’t about that. Probably gunna cancel
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Jason Potvin
(@JasonPtvn) reported
@RogersHelps Hi, our Rogers internet service is down again. Checked the service status page, our city/neighborhood isn't shown. It's been down for more than 5 minutes. It isn't the wifi, as the ethernet connection is also down.
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling I have proof that @Rogers claimed to @CRTCeng that they monitor usage in a 96 hour window and if you're deemed "high usage" on unlimited, they throttle you and blame it on #COVID. In reality, this is a bald faced lie. Rogers over-sold their network... AGAIN!
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christian poulin
(@chrispoulin1) reported
@RogersHelps Is there an internet outage in Ottawa (orleans sector)? We can't connect.
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Down With The King
(@Down_With_ElRey) reported
@RogersHelps 3rd service (home phone, Internet & cable) interruption in 3 weeks! What's happening with your service reliability?
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Kristoffer Harris
(@britishkriss) reported
@decca_digital @rogershelp @Rogers They’ve duped me with the same bullshit, it’s been over a month now with no updates and being fluffed off by their customer service stuff. **** Rogers.
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someoneelse
(@someone77506676) reported
@chrispoulin1 @RogersHelps I am having problems with my cable in Waterloo Region, I have audio but nothing is showing on the screen and I have everything plugged in
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Chris P Bacon
(@pozpiggy86) reported
@fanCRTCProfling @Rogers @CRTCeng Here's the best part. Rogers offered a $99 gigabit internet and TV package, which sold a LOT more subscriptions than they ever expected. In short, Rogers over-sold their network AGAIN and refuses to upgrade the network, and instead spends its money on things like the 60 project!
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Jen
(@RadAssJen) reported
@Rogers how is it possible that only new activations can get the $50/month plan for 20GB but a 10 year customer can't?