Rogers Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	E-mail	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	5 days ago
Nepean	Internet	7 days ago
Ottawa	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  613_Me (@613_Me) reported 3 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Shaily Allison (@a_shaily) reported 10 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  PARAGON CAUSE (@ParagonCause) reported 12 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  techbombnews (@techbombnews) reported 12 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 16 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  PARAGON CAUSE (@ParagonCause) reported 18 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

• 
  Rita G. (@ritah8) reported 21 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Max (@ctmaxime83) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  DannyOnThat (@DannyOnThat) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 33 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Robert Kilin (@Robkilin) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Rich (@RichSavarie) reported 36 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Emma Pratt (@frmerprincess) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  StoneySpartan (@StoneySpartan) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Zwanguy🎮 (@Zwanguy) reported 46 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  PARAGON CAUSE (@ParagonCause) reported 47 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  Nas Eldjazair (@vivadz2011) reported 49 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  JohnnyCanuck (@DarkMaple) reported 53 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Robert Kilin (@Robkilin) reported 54 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  @sallycthomas (@sallycthomas1) reported 54 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Victor Bruzzone (@victorbruzzone) reported 9 minutes ago

  Just got a call from @Rogers that opened with an apology for the recent outage. Oh, maybe they want to give me an extra bill credit for being so loyal? Nope, just want to sell me internet and TV, LOL

• 
  Jay Thakker (@thakkerjay) reported 11 minutes ago

  @RogersHelps Trying to get a service activated which is a part of my bulk agreement. 15 calls and more than 2 hours wasted but no one from your team is able to assist in getting this accomplished. Worst customer service. Clueless agents who don't know their job. Worst service!

• 
  Adam Freed (@FullyFreed) reported 11 minutes ago

  @David_Moscrop @TekSavvyBuzz @RogersHelps If you call TekSavvy on the phone and they determine a Rogers tech is needed, they'll place the service order for you and someone will come.

• 
  💥 (@toneciaGlode) reported 12 minutes ago

  LMFAO @Rogers is down AGAIN in my area

• 
  Nina (@NinaBoBeena73) reported 14 minutes ago

  @Rogers Internet service is down again in Quispamsis NB. WTF!? Getting a little sick of it tbh!

• 
  Kutty MD (@Kuttysark) reported 14 minutes ago from Toronto, Ontario

  Super frustrated with @Rogers . My building got bulk upgrades to ignite. Despite promises of good ignite wifi guarantee. Don't expect them to come through on that. Their wifi 6 modem has the same issue their AC one had with concrete walls. Their mesh pods can't be hardwired 😢

• 
  Dave (@drose2332) reported 17 minutes ago

  @rogershelps there’s been an outage in my area for an hour now..no internet or tv/home phone..any news as to when this will be taken care of??

• 
  Caitie (@CaitieMarieDee) reported 18 minutes ago

  Just a big **** you to @cityofhamilton and @Rogers the fact that I wasn’t able to add more time to my parking due to service being down and not getting a notification from the app resulting in a ticket is complete bullshit. Also ******* rude customer service representatives

• 
  Pablo (@pabz007) reported 18 minutes ago

  @Rogers I’ve been patient for a while but this is ridiculous. I’ve been with 0 internet service all afternoon and this causing major delays for my work again. So please, get it together here Staffieri, that free month has come with a huge cost already.

• 
  𝐃𝐮𝐟𝐟 𝐌𝐚𝐜𝐃𝐨𝐧𝐚𝐥𝐝 (@DuffMacDonald) reported 23 minutes ago from Toronto, Ontario

  @RogersHelps @Rogers Went to upgrade my phone to new iPhone and pay using my debit card. I wanted to walk away with my new phone and couldn't. What's up with that Rogers? Horrible service. May not get it now. #iPhone13