Rogers Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gatineau come from postal codes J8Y, J9A, J9H, J9J and J8R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Rogers
Rogers is having issues since 12:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Ken McKinlay 🇨🇦
(@kmwebott) reported
from
Ottawa, Ontario
@RogersHelps not too sure what's going on but instead of @CTVSciFi I'm seeing @CTVDrama on channels 50/315 on my @Rogers Ignite service.
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StevieJukeJoint
(@StevieJukeJoint) reported
from
Ottawa, Ontario
Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥
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Sarp Kizir
(@RoughChopOttawa) reported
from
Ottawa, Ontario
I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.
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Cyn Desjardins
(@KindlyCyn) reported
from
Ottawa, Ontario
Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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Matt Gower
(@MattGowerOttawa) reported
from
Ottawa, Ontario
It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
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Ziad Ek
(@ziad_ek) reported
from
Ottawa, Ontario
@RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Pat Borders' Chew
(@PatBordersChew) reported
from
Ottawa, Ontario
Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers
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Laskinator 🚲🥓🍻
(@Laskinator2) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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self depreciating omar
(@MelancholicOmar) reported
from
Ottawa, Ontario
I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure
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Tara Shields
(@tara_shields13) reported
from
Ottawa, Ontario
Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Glicksman
(@HGlicksman) reported
@RogersHelps Customer service now says our credit was for the double billing. But that’s not correct. It was for not getting full service at the new address! So why am I also billed for the old address I didn’t use in august? Hope CEOs office will do something. Why is this so hard? (2/2)
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doseofpoison
(@ricki_josephine) reported
went away for the weekend (about 4 hours from home) with some friends.. 2 of us are with @Rogers the other 2 are with @TELUS ..guess who had service the entire time?? *hint* …it wasn’t Rogers 😒
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Vladdy's Bombs to Centre Field
(@BouzoukiBob) reported
@RogersHelps My internet has been down for a few hours now
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Danielle
(@Danielle_1986_) reported
@RogersHelps cable, home phone and internet down for the last 3 hours in Courtice…..
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Joycon
(@woycon) reported
@otosalex @Rogers Too bad bell also sucks ***
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❤️ Debbie ❤️
(@silk_serif) reported
@RogersHelps Can you confirm if there’s an outage in Centertown area of Ottawa? Or do I need to call in?
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Aroub Soubh عروب صبح ☀️
(@bataleh) reported
Dear @Rogers , 1st day of attempts =4 hours calls !! I visited your place / no one helped !!! And now !!! More than 1 hour on call hold !!! And still waiting !!! For a simple request !!!! Do you call this service !?!! #OMG
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KENDO
(@bigkendolo) reported
from
Toronto, Ontario
I’ve definitely had my fair share of issues with @Rogers services over the years. However, due to a recent unsolicited promotional offer my internet is faster, my bill is cheaper (could do better), and I am enjoying free Disney Plus for 12 months. Not bad, guys.
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Mirra
(@Mirra435) reported
@ilovejules000 @RogersHelps Are areas of Etobicoke out? My 85 year old Mom's TV and now phone are down. The TV for the entire day - Rogers Ignite. The community forum is too difficult to find things on. Can you post the outages?
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Peter Charney
(@gubobb) reported
@Rogers so far the worst experience I have had with you as a customer for 16 yrs. I order an iPad, get a call confirming its me. Then it's flagged to return to sender, you cancel the line and NOT once did your fraud team reach out! All I'm getting is voice-mails when I call.