Rogers outages and service status in Gatineau, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Gatineau, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Apr 21, 12:10 PM EDT.
- Internet (54%)
- TV (16%)
- Total Blackout (11%)
- Phone (11%)
- E-mail (5%)
- Wi-fi (3%)
The latest reports from users having issues in Gatineau come from postal codes J8T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 21: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Val-des-Monts, and Orléans.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 3 hours ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Gatineau
|
Phone | 5 hours ago |
|
Ottawa
|
TV | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Diane Fisico (@DianeFisico) reported from Ottawa, Ontario@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@Rogers network is really broken in Vancouver or all of MetroVAN As soon as I go to US with Canadian Rogers network everything just gets much better. It's really sad to see it can't be improved for Canadians 1st. BTW this is same for Bell so that's not better either
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Darren Gudmundson (@BrianOakely) reported@Rogers You won't even let me cancel my account without going down to one of your franchise stores. I will try your latest link when I get back.
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LA Penn (@scarletdiva12) reported@RogersHelps Hi! I recently upgraded my phone online and just transferred the info/activated my SIM but but both phones are now saying "emergency calls only"...can you please help?
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Xphox (@Xphox_) reported@Bell @TekSavvyBuzz @Rogers p.s. They got back to me and offered no solution, just like what happened to OP. hah
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Chris P Bacon (@pozpiggy86) reported@Rogers Yes. My service is still down and according to your website, it is an outage in my area that has gone on for almost a full 24 hours now. Your tech support has submitted a ticket yesterday, but no response has been received yet.
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Shreyas S (@Shreyas87139893) reported@Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.
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Jeremy Hainsworth (@JeremyHain68748) reported@Rogers my account continues to be a complete mess with bills inaccurrate, communcations a nightmare and me not knowing what the real status of my account is because the billing hasn't been fixed for new address. I'm probably in danger of having my serevice cut off. Please fix.
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Honeyboy Wilson (@HoneyboyWilson6) reported@RogersHelps @MannySforza Except cancel, that should be a no brainer. ”Press here to cancel and print a return shipping label.”
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Andres Franco P (@jahbessingss) reported@RogersHelps Rogers Communications, I live in Edmonton, in the Stillwater neighborhood. The area has been without internet for more than 48 hours—we have no internet! No one is telling us when the service will be restored. We need the internet back as soon possible
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Stay Frosty (@StayFrosty_11) reported@CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****