Rogers Outage Report in Gatineau, Outaouais, Québec
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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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William B
(@Bigbianbrand) reported
@Rogers @RogersHelps Hi, my wifi network has been down for almost 18 hrs, any info about when it will come back? I live near Don Mills&Finch, North York.
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Fiery Pup
(@PupFiery) reported
God, the day @RogersHelps actually does something right, for the first time in their lives - I can't imagine working at a company that incompetent, with such incompetent people, constantly, 24/7. I have to wait on hold over 3 hours, again, to fix their system issues. They owe me
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Jonathan Sher
(@SherOnHealth) reported
@CCTS_CPRST @Rogers At live chat at @Rogers two departments have shuttled my concerns and requests seven times, each insisting only the other could fix the problem. That's over nearly four hours. Also waited hours on the phone for an agent who was kind but so far unable to help.
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Lucas Hood
(@LucasH00d1) reported
@Rogers for 3 months I have tried to resolve an issue. I have spent hours on hold, hung on, transferred endlessly and nobody cares. 20 plus years and treated like garbage.
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daniel kowbell
(@duncanidaho66) reported
You fixed my email Sunday by Tuesday it wasn't working again, Bell is in my building as we speak, loved ya but leaving ya...very soon. Don't ask me to dm you,did that already...epic fail and please don't call me for new products until you fix what I already pay for. #RogersHelps
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Fiery Pup
(@PupFiery) reported
@RogersHelps Now these ******** are sending me a random $900 bill and threatening that my service was cut off and it's in a collection company. They were hooking up random cellphones on my account before. What is wrong with these people?!????? Rogers is turning into an actual scam. #Rogers
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Fiery Pup
(@PupFiery) reported
@RogersHelps I waited over an hour, & was advised by a great customer service rep that they'd get someone to call me back in 5 bs. days, which is alright. They were also in a queue, moving from 10 to 9th place in about 10 minutes. Their staff are great, I hope I get a resolution soon tho.
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Jonathan Sher
(@SherOnHealth) reported
How many @Rogers customer service agents does it take to screw (in a) customer? Four and counting at the telecom giant today, each one saying another department was responsible for a screw-up by the company. Thanks to @CCTS_CPRST for its efforts to help.
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Alison Sidney
(@alisonsidney) reported
@Rogers I've been on hold via phone & live chat for nearly 1hr again today. I am calling you AGAIN to remove my 2017 ex from my internet account, which still hasn't happened without errors. Can I bill you back for the 8+ hours I've spent on this already??😫 why is this so hard
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Big Daddy Grom
(@Second_NatureTV) reported
Been with @Rogers for 19 years, It's good to know that their customer service does not care about loyalty and will string you around on hold for 20+ minutes to tell you they'll transfer you to another department, to get hung up on by the automated message telling you to call back