Rogers outages and service status in Gatineau, Quebec
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Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Gatineau, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 12, 11:14 PM EDT.
- Internet (32%)
- TV (27%)
- Wi-fi (23%)
- Phone (9%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Gatineau come from postal codes J8Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 10 hours ago |
|
Ottawa
|
Internet | 22 hours ago |
|
Ottawa
|
Total Blackout | 23 hours ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Wi-fi | 2 days ago |
Nearby cities with recent reports
11 recent signals
Community Discussion
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Rogers Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MSpads (@MSpady67) reported@RogersHelps I have been on the phone trying to add a package for my mom’s TV service. Total incompetence. So frustrating. How is Roger’s in business still with the garbage support? Im trying to make money for them. Clown show.
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Stacy Wasson (@stacywass) reported@zukkyzee @Rogers Website says SE down to possible vandalism/theft
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Jeff (@SeNoR_Jeff13) reported@RogersHelps @MerileeToo I've just had a few emails come in but some are still missing, hopefully the problem is being restored and the rest will show up soon.
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Mk_leds (@mk_leds) reported@Rogers Why is your customer phone support basically non-existent now ?
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Kathryn Taylor (@katinedmonton) reported@Rogers you need to do better with customer service. 4 times with AI and no way to speak with anyone.
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T (@Krommsan) reported@GunGnome @Rogers Drop your phone back down to LTE. Better data frequency rates at a distance vs 5G.
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#YouCanDoBetter (@DoBetterCA) reported@Lidsville @Rogers Ask them which plan you are on now and they will hang up because they don’t know - fake agents
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Jeff (@SeNoR_Jeff13) reported@RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?
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RainyDayKarma (@MGJSherlock) reported@lynnmercereau Wow that is a new low for @RogersHelps i knew Shaw was bad but whoa this takes the cake
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Bubba the Dog. (@eltigrethetiger) reported@NickPenaAlvarez @Rogers @TELUS Don't do it! Trust me. This was a criminal act. Telus has even worse service