Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	TV	21 hours ago
Bells Corners	Internet	2 days ago
Nepean	Wi-fi	4 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Corgi Durst 💙 (@shakenbridge) reported 13 seconds ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Steve Hutchings (@steve_hutchings) reported 3 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  Montse Zidan (@MontseZidan) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  SamanthaLamb (@Spideewoman) reported 8 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  techbombnews (@techbombnews) reported 9 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Charlie (@charlieinottawa) reported 11 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  zachjackdad (@zachjackdad) reported 15 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Chris Bown (@CBownNotBrown) reported 19 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  Leonard Surges (@LeonardSurges) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  JEM (@JEM19126745) reported 21 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Christian Lee (@christianflee) reported 23 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  BippinQueen (@BippinQueen) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 33 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Rick Haga (@RickHgr) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Mario (@Papa_613) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Tony Power (@J_Anthony_22) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 53 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 59 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Les OReilly (@LesOReilly) reported 60 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @HolyDegenerate (@RandySaretzky) reported 4 minutes ago

  @Rogers terrible service. Why can’t a customer talk to a human? They service I called says to many calls and hung up on me? How is this acceptable? I want to cancel everything at this point

• 
  Matthew Bartholomew (@mattgolftecss) reported 7 minutes ago

  @Canucks @Rogers If you haven’t been testing each draft as this important you’ve been letting the fans down. If you look at Canucks draft history then I’d be accurate.

• 
  @HolyDegenerate (@RandySaretzky) reported 8 minutes ago

  @RogersHelps I need to talk to customer service and they said on the recording there to busy and hung up

• 
  @416ash (@416ash) reported 8 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  @RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.

• 
  Jenna B (@Jenna_TMLFan84) reported 11 minutes ago

  @Vpilieci @MapleLeafs @Rogers If that's your takeaway from this, then that's a you problem. Have a better day Vito.

• 
  Cody Tilbury (@TilburyCody) reported 14 minutes ago

  @RogersHelps Issue stemmed from you increasing my internet bill by over 250% I’m on auto pay and wireless billing … I don’t look at my bill … until there are inconsistencies. Internet deal ended … charged an extra 100+ … I can they’re like oh ya we can renew it but it’ll be 5 more than before … ok whatever can you please reverse that charge last month … oh no that’s not Roger’s fault it’s impossible for them to credit me … shame on me for not paying enough attention while willfully handing my money over to you every month. I asked if the deal was available to renew when would they just automatically do it for me … we’ll be sure sir you may be unhappy with that deal … so the solution with me being unhappy with a $5 increase, is simply increasing the bill by over $100 ? 🤡 🌎 Wasted a ton of time there … then a couple days later… I get a new Xfinity box … this wasnt communicated to me … but I was told I have to send the old one back Well guess what the remote for the new one doesn’t work So I spend an hour requesting a new remote I get the new remote … they sent me a remote for the old box … perfect back to support I go Then I get this absolute buffoon depicted above the other day, Who I’m quite sure could be replaced by a chat bot from 5 years ago if we’re being completely honest. Wastes more of my time… I don’t have an hour every day to wait around in a chat Que or on hold So now I have an old box that works but needs to be returned or you’ll bill me as well as 2 remotes. And a new box that can’t be used because the remotes dead … and a lack of time / confidence to deal with an ungodly amount of incompetence

• 
  Jennifer Leigh (@WriteLinesInk) reported 15 minutes ago

  @RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 18 minutes ago

  @RogersHelps so how long til the outage in Calgary for TV and internet will be fixed?

• 
  Gio (@giovexpo) reported 20 minutes ago

  @RogersHelps My Home 5 G,I Have Never Seen Internet so bad Either Fix It or Send Me Me A Work Order so So I Can Return . Send me A Box And Waybill Pease So I Can Return It. It is Costing Me A Lot Of Money for Frustrations