Rogers Outage Report in Gatineau, Outaouais, Québec
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Gatineau come from postal codes J8P, J8Y and J8X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (60%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Orléans, Gatineau, Ottawa, Nepean, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Orléans |
Internet | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet | |
| Nepean |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
-
Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
-
Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
-
Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
-
Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
-
JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
-
me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
-
Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
-
Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
-
Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
-
Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
-
Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
-
Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
-
@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
-
Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
-
Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
-
Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
-
techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Meals
(@EmilioCaruso) reported
@Rogers @RogersHelps Rogers Ignite TV and Internet is horrible. Just switched over from Bell Fibe and I have had issues with TV now 3 times. I can’t watch the hockey game and this is pathetic !! Can they please invest in fixing the infrastructure if your going to offer a service!
-
Jen 🐶
(@athena4lynn) reported
@RogersHelps Help. My internet is SLOOOOOW. I have already reset my router once, but it's slowed down again. Any idea what could be happening here?
-
Mark Stamp
(@mstamp36) reported
@Rogers Is there an issue with the network right now? I still have 15 gigs high speed but can only get 1.5 mbps on download right now. I using get 19-21 mbps here. I have 3 bars of 5G service too. What’s going on?
-
🌺 Deanna G. 💙🌶️
(@thepuppydog26) reported
@TekSavvyCSR @RogersHelps Oh, I guess you haven't checked your DMs yet this morning. Already DM'd you before sending the tweet to see if anyone else has an issue, and also already DM'd when it resolved itself after about an hour.
-
🌺 Deanna G. 💙🌶️
(@thepuppydog26) reported
Has anyone else got a cable internet outage with @TekSavvyCSR or @RogersHelps in East Toronto this morning?
-
Mark Lesage
(@Hisname_is_Mudd) reported
@RogersHelps Have you tried giving up streaming rights to professional sports? That would help.
-
Creativegal2
(@creativegal2) reported
@RogersHelps hi. Is anyone in Scarborough showing a strange message with sound no picture? Oops…Unfortunately this feature is not working.
-
🇨🇦
(@Snowymb1) reported
@Rogers service is so bloody ******. Only 4g and one bar where I live and yet I pay a f----- over 120.00 à month. Why does the @crtc allow this crap... 9h, because they are buddy buddy with the greedy big corps.
-
Sam • AûDHD • 🇺🇦🇨🇦🏳️🌈 •she/her
(@momma182) reported
from
The Beaches, Ontario
@LukeWicc @Rogers Weird. We just got hit with a outage in South-West Scarborough.
-
💐Melissa💐
(@The_Mrs_Ward) reported
@ravenfairy13 @Rogers @ShawInfo Having the same problem! Obviously a shaw issue as when we were paying for Disney on our own, we NEVER had this problem!