Rogers Outage Report in Gatineau, Outaouais, Québec
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Gatineau come from postal codes J8X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Rogers
Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Trevor A
(@burningmaple) reported
Hey @RogersHelps my Ignite has been wonky all damn week in Stouffville barely working, have a technician coming tomorrow to "fix" the problem but how about crediting me a lack of proper internet?
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Tara Brady
(@tbrade19) reported
Internet and TV went down a few minutes ago @RogersHelps. Any Toronto issues known?
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Andrew FV
(@AViarruel) reported
@RogersHelps another Rogers outage. I’m dangerously close to switching providers. Don’t know why this suddenly happening all the time.
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Unacceptable Chris “fringe minority”
(@ChrisNeverQuits) reported
@RogersHelps I’ve spoken to support via phone already, and they confirm no known outages. But in reality the network is *always* like this in my area. This needs to be escalated.
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gimmo 🧬
(@gimmocrypto) reported
@Rogers you should be embarrassed about the in style service. Forcing customers to wait outside because you have more security than staff is embarrassing. Hey @Bell - can you help?
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Choose Wisely
(@Makesense1238) reported
2. I immediately called up Roger's and was speaking to a representative in the technical department about the issue I was facing. I was informed by the rep that there was an "outage" in the nearby area that could possibly be affecting my connectivity. 🤔 @Rogers @RogersMediaPR
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Justine Morgan
(@JusstineM110) reported
@RogersHelps Is your smart home monitoring service down again? Mine hasn't been working fir the last 3 or 4 hours
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Choose Wisely
(@Makesense1238) reported
1. The nightmare began on June 7th 2022. Out of nowhere, the internet went down and I was unable to do any work. Honestly, in my head I thought... this problem will be resolved within max 2 days. @Rogers @RogersMediaPR @RogersBiz What in the hell was I thinking????!? 🤔
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gimmo 🧬
(@gimmocrypto) reported
@Rogers you should be embarrassed about the in store service at your flagship in Toronto. Forcing customers to wait outside because you have more security than staff is embarrassing. Hey @Bell - can you help?
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Lynn Greiner
(@lynngr) reported
@RogersHelps Opened a ticket at 8:30 am today, was told there's "an issue" in my area. It's now after 2pm, no clue what the problem is or when it will be fixed. Can you given me a hint re what's wrong in Newmarket? I have work I can't do w/o service. Thanks!