Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Gatineau come from postal codes J8X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 01/13/2026 02:50

January 13: Problems at Rogers

Rogers is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Total Blackout
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • mgrouchy Mike Grouchy (@mgrouchy) reported from Ottawa, Ontario

    @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

  • Spurgie31 Spurge (@Spurgie31) reported from Ottawa, Ontario

    I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

  • jessica_hogue Jessica Hogue (@jessica_hogue) reported from Ottawa, Ontario

    @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

  • ARJalali A. R. Jalali 🇨🇦 (@ARJalali) reported from Ottawa, Ontario

    @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

  • JSmall1771 Jay Small (@JSmall1771) reported from Ottawa, Ontario

    @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

  • 1carter ncarter (@1carter) reported from Ottawa, Ontario

    @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Never Ever

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • Sbryen Shelley Bryen (@Sbryen) reported from Ottawa, Ontario

    @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

  • BaylieBoys Baylie Boys (@BaylieBoys) reported from Ottawa, Ontario

    @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • burningmaple Trevor A (@burningmaple) reported

    Hey @RogersHelps my Ignite has been wonky all damn week in Stouffville barely working, have a technician coming tomorrow to "fix" the problem but how about crediting me a lack of proper internet?

  • tbrade19 Tara Brady (@tbrade19) reported

    Internet and TV went down a few minutes ago @RogersHelps. Any Toronto issues known?

  • AViarruel Andrew FV (@AViarruel) reported

    @RogersHelps another Rogers outage. I’m dangerously close to switching providers. Don’t know why this suddenly happening all the time.

  • ChrisNeverQuits Unacceptable Chris “fringe minority” (@ChrisNeverQuits) reported

    @RogersHelps I’ve spoken to support via phone already, and they confirm no known outages. But in reality the network is *always* like this in my area. This needs to be escalated.

  • gimmocrypto gimmo 🧬 (@gimmocrypto) reported

    @Rogers you should be embarrassed about the in style service. Forcing customers to wait outside because you have more security than staff is embarrassing. Hey @Bell - can you help?

  • Makesense1238 Choose Wisely (@Makesense1238) reported

    2. I immediately called up Roger's and was speaking to a representative in the technical department about the issue I was facing. I was informed by the rep that there was an "outage" in the nearby area that could possibly be affecting my connectivity. 🤔 @Rogers @RogersMediaPR

  • JusstineM110 Justine Morgan (@JusstineM110) reported

    @RogersHelps Is your smart home monitoring service down again? Mine hasn't been working fir the last 3 or 4 hours

  • Makesense1238 Choose Wisely (@Makesense1238) reported

    1. The nightmare began on June 7th 2022. Out of nowhere, the internet went down and I was unable to do any work. Honestly, in my head I thought... this problem will be resolved within max 2 days. @Rogers @RogersMediaPR @RogersBiz What in the hell was I thinking????!? 🤔

  • gimmocrypto gimmo 🧬 (@gimmocrypto) reported

    @Rogers you should be embarrassed about the in store service at your flagship in Toronto. Forcing customers to wait outside because you have more security than staff is embarrassing. Hey @Bell - can you help?

  • lynngr Lynn Greiner (@lynngr) reported

    @RogersHelps Opened a ticket at 8:30 am today, was told there's "an issue" in my area. It's now after 2pm, no clue what the problem is or when it will be fixed. Can you given me a hint re what's wrong in Newmarket? I have work I can't do w/o service. Thanks!