Rogers Outage Report in Gatineau, Outaouais, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	E-mail	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	4 days ago
Nepean	Internet	6 days ago
Ottawa	Phone	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 2 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  J.C. Beecroft (@jcbeecroft) reported 9 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  J.C. Beecroft (@jcbeecroft) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 12 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Tony Power (@J_Anthony_22) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  Luc Bellefeuille (@lbellefeuille13) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  J.C. Beecroft (@jcbeecroft) reported 21 minutes ago from Ottawa, Ontario

  @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

• 
  Suzanne Shillington (@sashillington) reported 23 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  TF Doyle (@cf_td3) reported 31 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Meera Dilawri (@meeradilawri) reported 32 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Angie D'Aoust (@adaoust13) reported 38 minutes ago from Ottawa, Ontario

  @alour @RogersHelps 🙄🙄 no fixing stupid.

• 
  Chris Bown (@CBownNotBrown) reported 39 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  international Man of Mystery👑 (@kinginxavier) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Matt Clitheroe (@matt_clitheroe) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  I’m 1 of the Yobs (@AdamMit46744465) reported 6 minutes ago

  Again a no show and no phone call. 3X to actually become a @Bell_Support customer and they can’t get anything right. Truly impressive from a customer standpoint. Curious if @RogersHelps would be interested in new customers or are they all the same. @SpaceXStarlink

• 
  Watch For The Signs (@EchoofLawrence) reported 6 minutes ago

  @RogersHelps hello, so I just got Ignite installed today. I’m trying to activate Disney+ and look at my flex channels and I can’t do either one! Some of my fave channels are gone! My Rogers is only showing me the old information. Help please??

• 
  Ms. Mo (@MsMo0881) reported 7 minutes ago

  @sterzo2424 @RogersHelps A technician came yesterday, he added some kind of extender to the back of the modem (nor sure if that's the correct term). I haven't had any further issues...yet. Fingers crossed this actually works

• 
  SuperMetalDave64 (@SMetaldave64) reported 11 minutes ago

  @heyjayofficial @Rogers That's the worst feeling, I know what you mean. Sometimes this happens to me too. I wish I had Fiber in my area but still nope...

• 
  dinad 🇨🇦 (@dinad_color1065) reported 13 minutes ago

  @RogersHelps was on phone with customer service my call was dropped..when I call back I cannot complete my call...are your services down?

• 
  Kimberly Walker 🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇵🇸 (@kimmie_1980) reported 14 minutes ago

  So frustrated with @Rogers - I shouldn’t have to reboot my modem 3 times a day to have internet… keeps going down. #needreliableinternet #timetoswitch #frustrated

• 
  dinad 🇨🇦 (@dinad_color1065) reported 15 minutes ago

  @RogersHelps the network is down

• 
  Thierry P. Nihill (@ThierryPNihill) reported 15 minutes ago

  Is anyone else in #Toronto experiencing issues with #Rogers connectivity and intermittent service interruptions today? #frustrated @RogersBiz 😳

• 
  Bernard ******* (@bernardsandler) reported 17 minutes ago

  @RogersHelps I see that you have now posted a resolution time of 9 PM ET. At what time was notice of this outage first posted on your portal?

• 
  Kevin Johar (@KevinJohar) reported 17 minutes ago

  @RogersHelps service has been down all day please update your customers in any outages