Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Gatineau come from postal codes J8Y, J9A, J9H, J9J and J8R.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 02/05/2026 05:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Orléans and Bells Corners.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Wi-fi
CanadaNepean TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • AmmarGlen A.G.LEN (@AmmarGlen) reported from Ottawa, Ontario

    Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • THEjefforange Barrhaven Jeff (@THEjefforange) reported from Ottawa, Ontario

    @RogersHelps getting a little frustrated. My next box has been stuck at -01- for over 20 minutes. 3 reboots, unplugged and replugged every wire. This is a weekly problem. Ready to cancel and switch to Bell.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....

  • stunbunny Anic vdN (@stunbunny) reported from Ottawa, Ontario

    @NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

  • CoderAndrew Andrew Goldenberg (@CoderAndrew) reported from Ottawa, Ontario

    So I spoke to a @rogers agent last night about adding a channel to our cable. He said it was added and would take 10 minutes to show up. Had to add it myself from the customer portal because a day later it still wasn’t useable…. good god….

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

  • Terrie0824 Terrie (@Terrie0824) reported from Ottawa, Ontario

    @RogersHelps It’s on and off. We have put in a service call.

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • MichaelSuddard Michael Suddard (@MichaelSuddard) reported from Ottawa, Ontario

    @1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jonproulx1 Jonathan Proulx (@jonproulx1) reported

    @RogersHelps thanks for cutting off the last 3 minutes of the Canadian World Junior quarter finals... Was watching some great hockey but then lost the channel due to your poor programming as of late

  • AvivaC Aviva (@AvivaC) reported

    @Kimbits @RogersHelps Oh I’m good I spoke to tech support 3 times already with a ticket opened no resolutions. Just complaining with other clients. Thx. Plz fix.

  • el_hoatho BobVillasPlaid (@el_hoatho) reported

    @RogersHelps on the chat for 5.5 hours trying to upgrade my internet since it doesn't work. in 5.5 hours i've received almost no actual help, but a lot of attempts to brush me off. this is beyond pathetic

  • tdelios Tom Delios (@tdelios) reported

    @RogersHelps on Rogers Ignite, the BBC Canada channel 87 states they stopped offering service. Do customers have an additional channel swap availability because of this situation as channel 87 is still on my swap listing to change ?

  • Thipikaa Thipika (@Thipikaa) reported

    @Rogershelps WORST CUSTOMER SERVICE!

  • gordonrox24 Gordonrox24 (@gordonrox24) reported

    Switched to @RogersHelps infintie and honestly everything is 10x slower. What a terrible deal.

  • i6Hitman Roger Roecken (@i6Hitman) reported

    Mid twitch stream, Warzone game, discord voice chat. Stream ends, i get kicked from the game, but yet my discord voice chat is still working? I just don't get it. I've had it with @Rogers internet. No one seems to know what the issue is. So now i think its time to try @bell

  • SandraL96132353 Sandra Little (@SandraL96132353) reported

    @RogersHelps SERIOUSLY CRAPPY SERVICE. BEEN WAITING 30 MINUTES ON LIVE CHAT FO4 SOMEONE

  • i6Hitman Roger Roecken (@i6Hitman) reported

    @RogersHelps I've spoken to countless of your tech support agents. I've tried everything you've asked me to do for well over 6 months, dm's, router resets, different configurations, I've replaced modems and cables, I've purchased a new $350 router... nothing works and no one there knows why

  • AvivaC Aviva (@AvivaC) reported

    @Kimbits @RogersHelps We are having same issue with tsn and Sportsnet. They said a few ppl have reported this issue today. Better get it fixed I don’t want to use anyplace tv browser I’d rather use the network apps.