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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 8, 3:27 AM EDT.
  • 74% Internet (74%)
  • 19% TV (19%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Gatineau come from postal codes J8X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 12 hours ago
Ottawa Internet 1 day ago
Nepean TV 3 days ago
Bells Corners Total Blackout 5 days ago
Bells Corners Internet 6 days ago
Nepean Internet 6 days ago

Nearby cities with recent reports

Ottawa

9 recent signals

12 hours ago
Bells Corners

3 recent signals

5 days ago
Nepean

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • el_tune
    Elton Fernandes (@el_tune) reported

    @rogers why is that I have to wait on hold for sometimes 3-4 hours to speak to a live agent when there are credits not properly applied on my account? You can buy out MLSE for billions yet cannot service your customers who are helping you with said financial acquisitions.

  • creaturesohabit
    Ray (@creaturesohabit) reported

    **** @Rogers **** @Bell But guess what we are forced to have little choice in Canada in dealing with for phones and internet? Either way, they win in the long run.

  • coolbrowndude
    coolbrowndude (@coolbrowndude) reported

    Really hope @SadClubCommish and @MikeHalford604 come back soon. Been a big part of my mornings for years and feels awful that they are gone. So happy that my household is free of any @Rogers connections. Wonder how much it costs to start a radio station? #canucks

  • Kamper82
    Brian G (@Kamper82) reported

    @Rogers **** you money hungry *******

  • SteveMcDowall10
    Steve McDowall (@SteveMcDowall10) reported

    @Sportsnet **** you @Rogers

  • tanyalsweet
    Tanyassm (@tanyalsweet) reported

    @RogersHelps Still on hold and now it’s an hour and 45minutes @Rogers you owe for a week of ****** service! I have to use my Starlink to make calls or drive 3 mins down the road for reception yet I’m 45secs from your tower. I reported it! (ticket I2600573957)

  • MarkMe60
    Mark Meunier ⁜ (@MarkMe60) reported

    @MichelleRempel @Rogers I am really going to miss 660 and 960. Damn it!

  • irhythmsehgal
    Rhythm (@irhythmsehgal) reported

    @RogersHelps These poeple are calling random people using my caller ID and I’m getting random unwanted calls. If that continues, unfortunately I’ll have to discontinue the services with you guys. I’ve tried to reach out to customer care via call multiple times but got no response.

  • Rampant77
    GINGERBEEF🇨🇦🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Rampant77) reported

    With @Rogers shutting down all of the sports radio shows, maybe you should piss off from naming rights on our arenas! #screwrogers @OilersNation @TomGazzola

  • rowyourboatyvr
    HeadaB (@rowyourboatyvr) reported

    @patersonjeff @Rogers is making so much profit. They should have to provide some public service. Either that or pay more tax for more public radio. We need radio for emergencies.