Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, Ottawa, and Gatineau.

City	Problem Type	Report Time
Nepean	TV	14 hours ago
Bells Corners	Total Blackout	3 days ago
Bells Corners	Internet	4 days ago
Nepean	Internet	4 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Nas Eldjazair (@vivadz2011) reported 2 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Pam Hewitt (@PamHewitt19) reported 2 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Robert Kilin (@Robkilin) reported 6 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  Gerald Butts (@gmbutts) reported 7 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 8 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  Steve Hutchings (@steve_hutchings) reported 14 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  PJ (@PJ_Hinton) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 21 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  PARAGON CAUSE (@ParagonCause) reported 32 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Montse Zidan (@MontseZidan) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  J.C. Beecroft (@jcbeecroft) reported 34 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Charlie (@charlieinottawa) reported 47 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  being Aram (@armie) reported 49 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Christian Lee (@christianflee) reported 50 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Rich (@RichSavarie) reported 55 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 56 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sarah (@dawnthehorizon) reported 7 minutes ago

  @RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.

• 
  JogaFooty⚽️🇬🇪🇺🇸🇮🇱🇨🇦🇺🇦 (@JogaFooty) reported 8 minutes ago

  @RogersHelps is service down on 3275 McCarthy Rd? Flashing orange light on xfinity for hours now

• 
  Aunty Kay (@auntykay123) reported 9 minutes ago

  @RogersHelps It’s been three days and calls fail wtf

• 
  sarah (@dawnthehorizon) reported 9 minutes ago

  @RogersHelps I understand how that may work for just making calls. But if my boyfriend or friends only receive texts via SMS or RCS, but I have no service to text them, how would me using wifi work? Because I’ve tried and it doesn’t send the texts

• 
  Todd Bealor (@ToddBealor) reported 10 minutes ago

  @RogersHelps The technical support that I spoke with provided no support whatsoever. I performed a factory reset on my own to no avail. I was hoping support would be able to remote into the router and perform a more detailed diagnostic analysis.

• 
  Marianne Bolton (@MarsBolton) reported 10 minutes ago

  @RogersHelps issue with connections for phone & mobile in the west end of Toronto??

• 
  Todd Bealor (@ToddBealor) reported 11 minutes ago

  @RogersHelps No, the support tech indicated that it was his first day on the job and had difficulties with the scripted support talking points.

• 
  Renie 🦁🇨🇦🇸🇻🎗 (@exypgal) reported 18 minutes ago

  @RogersHelps hi. My mobile device is not connecting on phone app. However it is working on WhatsApp. Can't call ....can you help?

• 
  Dimitra Kufudi (@DimitraKufudi) reported 18 minutes ago

  Hey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, I’ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?

• 
  Ice Xiao (@icyyicee) reported 19 minutes ago

  Hey @Rogers, it's hard to say goodbye. Literally. I cancelled my internet service with you, and was told to bring my old modem to a Rogers store to return. Then I was told by the Rogers store to call you and get a shipping label. Then I called..