Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map

Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 9, 3:00 PM EDT.

Internet (38%)
TV (35%)
E-mail (8%)
Total Blackout (8%)
Phone (8%)
Wi-fi (3%)

The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 10, 4:00 PM EDT	0	0
Apr 10, 4:20 PM EDT	0	0
Apr 10, 4:40 PM EDT	0	0
Apr 10, 5:00 PM EDT	0	0
Apr 10, 5:20 PM EDT	0	0
Apr 10, 5:40 PM EDT	0	0
Apr 10, 6:00 PM EDT	0	0
Apr 10, 6:20 PM EDT	0	0
Apr 10, 6:40 PM EDT	0	0
Apr 10, 7:00 PM EDT	0	0
Apr 10, 7:20 PM EDT	0	0
Apr 10, 7:40 PM EDT	0	0
Apr 10, 8:00 PM EDT	0	0
Apr 10, 8:20 PM EDT	0	0
Apr 10, 8:40 PM EDT	0	0
Apr 10, 9:00 PM EDT	0	0
Apr 10, 9:20 PM EDT	0	0
Apr 10, 9:40 PM EDT	0	0
Apr 10, 10:00 PM EDT	0	0
Apr 10, 10:20 PM EDT	0	0
Apr 10, 10:40 PM EDT	0	0
Apr 10, 11:00 PM EDT	0	0
Apr 10, 11:20 PM EDT	0	0
Apr 10, 11:40 PM EDT	0	0
Apr 11, 12:00 AM EDT	0	0
Apr 11, 12:20 AM EDT	0	0
Apr 11, 12:40 AM EDT	0	0
Apr 11, 1:00 AM EDT	0	0
Apr 11, 1:20 AM EDT	0	0
Apr 11, 1:40 AM EDT	0	0
Apr 11, 2:00 AM EDT	0	0
Apr 11, 2:20 AM EDT	0	0
Apr 11, 2:40 AM EDT	0	0
Apr 11, 3:00 AM EDT	0	0
Apr 11, 3:20 AM EDT	0	0
Apr 11, 3:40 AM EDT	0	0
Apr 11, 4:00 AM EDT	0	0
Apr 11, 4:20 AM EDT	0	0
Apr 11, 4:40 AM EDT	0	0
Apr 11, 5:00 AM EDT	0	0
Apr 11, 5:20 AM EDT	0	0
Apr 11, 5:40 AM EDT	0	0
Apr 11, 6:00 AM EDT	0	0
Apr 11, 6:20 AM EDT	0	0
Apr 11, 6:40 AM EDT	0	0
Apr 11, 7:00 AM EDT	0	0
Apr 11, 7:20 AM EDT	0	0
Apr 11, 7:40 AM EDT	0	0
Apr 11, 8:00 AM EDT	0	0
Apr 11, 8:20 AM EDT	0	0
Apr 11, 8:40 AM EDT	0	0
Apr 11, 9:00 AM EDT	0	0
Apr 11, 9:20 AM EDT	0	0
Apr 11, 9:40 AM EDT	0	0
Apr 11, 10:00 AM EDT	0	0
Apr 11, 10:20 AM EDT	0	0
Apr 11, 10:40 AM EDT	0	0
Apr 11, 11:00 AM EDT	0	0
Apr 11, 11:20 AM EDT	0	0
Apr 11, 11:40 AM EDT	0	0
Apr 11, 12:00 PM EDT	0	0
Apr 11, 12:20 PM EDT	0	0
Apr 11, 12:40 PM EDT	0	0
Apr 11, 1:00 PM EDT	0	0
Apr 11, 1:20 PM EDT	0	0
Apr 11, 1:40 PM EDT	0	0
Apr 11, 2:00 PM EDT	0	0
Apr 11, 2:20 PM EDT	0	0
Apr 11, 2:40 PM EDT	0	0
Apr 11, 3:00 PM EDT	0	0
Apr 11, 3:20 PM EDT	0	0
Apr 11, 3:40 PM EDT	0	0
Apr 11, 4:00 PM EDT	0	0

April 11: Problems at Rogers

Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	2 days ago
Ottawa	TV	2 days ago
Ottawa	Total Blackout	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Ottawa

8 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 5 minutes ago from Ottawa, Ontario
@Rogers Never.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 6 minutes ago from Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 10 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 14 minutes ago from Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
Franz Holtz (@TWFS) reported 17 minutes ago from Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
milkbeerdave (@milkbeerdave2) reported 23 minutes ago from Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
international Man of Mystery👑 (@kinginxavier) reported 30 minutes ago from Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
Leah Ferko (@LeahOttawa) reported 31 minutes ago from Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 32 minutes ago from Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
Sandra D 💕🦋 (@sandrainottawa) reported 34 minutes ago from Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
Tony Power (@J_Anthony_22) reported 38 minutes ago from Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
kristy 🏳️‍🌈 kavvy (@kavmac) reported 41 minutes ago from Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 42 minutes ago from Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
Franz Holtz (@TWFS) reported 45 minutes ago from Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 47 minutes ago from Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 48 minutes ago from Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
Charlene Davidson (@mscdavidson) reported 51 minutes ago from Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 52 minutes ago from Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
Michael Lewicki (@OttawaByMike) reported 54 minutes ago from Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
Mark~R 🇨🇦 (@xRayFusebox) reported 55 minutes ago from Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Mike Drake (@MikeD340706) reported 5 minutes ago
@RogersHelps They arent going to like the attention they are bringing on themselves and it will cast them in a very bad light but that is Rogers issue now. You want to treat your customers badly there are consequences. And yes it's been half a year!! Absolutely shameful
Kirtan Trivedi (@Mr_Rich_Dot_Com) reported 5 minutes ago
@Rogers I port my sim to rogers. The sales guy did something and I dont have any sim with me from last 2 days. Stores are close no support. And you guys pitch urself as tier 1, really shittiest service so call tier one rogers
🎗️Underappreciated Taxpayer (@TrappedCnsrvtve) reported 6 minutes ago
The worst part of dealing with a @Rogers TV or internet FAILURE is being forced to listen to their obnoxious hold music. I swear they intentionally add static to piss you off so you'll hang up. What a high quality operation you're running there @Rogers 🙄🤯
Mike Walter (@mwalter59) reported 10 minutes ago
@livingklife @yergen @RogersHelps Aaaaaaannnnddd it's happening again. Red Sox/Brewers game on MLB Network and just as they throw to play by play, boom! Spanish.
@drhillarypimlott.bsky.social 🏳️‍⚧️🏳️‍🌈🇺🇦🇬🇱 (@Dr_H_Pimlott) reported 11 minutes ago
I am so sick of the lack of .@Rogers care 4 customers even if they are at one remove. We have mobile phones with @Rogers & we have to change that, too. They are the worst company I've ever dealt with - I even worked for them decades ago. Time to break up these monopolies!!
Adam (@A98698937) reported 12 minutes ago
@Dr_H_Pimlott @Rogers I have been trying to speak with a human customer service for weeks , after 40 minutes wait I was unable to reach them
David Cortesi (Toronto Wise Guy) (@YYZ_GY) reported 12 minutes ago
@MLBNetwork @RogersHelps I was just about to try resetting my boxes, but I noticed it's doing the same thing on the Xfinity app. It's a universal problem - not localized to my box(es). Any plans to rectify this as I feel like I'm wasting money on programming I can't fully enjoy?
Hardeep Dhaliwal (@Hardeep76051656) reported 15 minutes ago
@Rogers I am writing to raise a concern about an overcharge on my account that has not been resolved. A client manager assured me the issue would be fixed, but no action was taken. Instead, I am now being asked to pay the full amount and threatened with service interruption.
Shane Ruys - 🇨🇦 (@KingstonAgent) reported 16 minutes ago
@Rogers Trying to remove a “Unison-add on” as I have no need for it & no idea why it’s on my bills. Try it online and get a “sorry something went wrong and we’re working as quickly as we can” message, so try online chat to wait 2 hrs in queue only to be dropped. Brutal “service”
Merhawi Yohannes (@Merhawi200) reported 18 minutes ago
@RogersHelps I’ve spent over 130 minutes on calls across 3 days and spoke to 6 different agents about a $460 charge I never used. No resolution, just getting transferred and hung up on. Can someone actually fix this?