Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Gatineau come from postal codes J9H, J9J and J8R.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 01/22/2026 10:40

January 22: Problems at Rogers

Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa Total Blackout
CanadaOttawa Phone
CanadaOttawa Phone
CanadaOttawa E-mail
CanadaOttawa E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • marka351 Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ThoresenWells David Thoresen (@ThoresenWells) reported

    @RogersHelps @MrsLCorcoran That credit isn't enough given the days of inconvenience and pain your failure to properly maintain your networks have caused. Packetworks recently said they had been getting up to 50 notices a week about impending outage in 2 mo's prior to July 8th. Rogers let this happen!

  • Sunfloraah The Fluffy 🐼 (@Sunfloraah) reported

    @Rogers so are chatr customers getting a credit also? Because I was without service for the whole day and couldn't get into contact with my child

  • Shooker35 Ashok S (@Shooker35) reported

    My Rogers Ignite is still brutal since restored…drops picture, then sound, now looping Michael Johnson saying “Big issue is trying to validate” Going on for minutes @RogersHelps

  • aminahmary (@aminahmary) reported

    Aaaaaand down goes the Ignite TV service, once again. But @Rogers is still angling for that monopoly 😒 #RogersOutage2022 #rogersoutage #RogersIgnite

  • joelocalclay joseph sawicki (@joelocalclay) reported

    @timandfriends @Ken_Rosenthal Another @Rogers outage...

  • MomMombie Mombie (@MomMombie) reported

    @truckdriverpleb @mynamesnotgordy @Rogers I need glasses I thought that said outrage not outage

  • Arrogant_Twat Dictator ****** 🍁 (@Arrogant_Twat) reported

    Ugh. I need another network outage. C'mon @Rogers ... do your thing.

  • Harinde28388401 Harinder Singh (@Harinde28388401) reported

    @RogersHelps It happened twice in 14 months for sure I am looking another provider. I have cable TV, internet and 4 cell phones. I look 4 different companies for each phone in case one goes down other is working.

  • GraceGracerao Grace (@GraceGracerao) reported

    @RogersHelps My cable is still not working and u want to charge 50.00 to do a hardware upgrade - what a joke Rogers is

  • Stigma_Hurts I’M Troubled!! (@Stigma_Hurts) reported

    @clalter59 Ok, so that was happening a lot yesterday. And today it seem a few ppl may have been getting #StrangeActivity notifications for their emails - kinda interesting that all this is happening days after the @Rogers outage (that they claim was NOT a #cyberAttack)