Rogers Outage Report in Gatineau, Outaouais, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Gatineau come from postal codes J8P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Gatineau, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Rogers
Rogers is having issues since 10:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Gatineau, Outaouais, Québec
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Gatineau, Québec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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sickhaircut
(@sickhaircut) reported
@itsxbosstime @aPARKlife @RogersHelps How long did it take to get up.? Mine is down
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HBB
(@harleybangbang) reported
@Rogers my internet has been down for hours on my computer (but works on my phone??). I've done all the usual troubleshooting steps, no luck. Help please
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Joseph Venne
(@JosephVenne) reported
@RogersHelps I am watching programming throughout the day on different channels when the program will suddenly freeze, no movement, no sound. This happened throughout your service area a few days ago as far as London. It stays like that for about 20 sec to 2 min each time
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Mike Beharriell
(@MBeharriell) reported
@Rogers today I had a ridiculously bad customer service call. Dropped internet service all week and when I called in to find out what was going on I got a guy who despite your claims of "all Canadian customer service" was clearly in India since he couldn't even transfer a call
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sean
(@untoldsean) reported
@RogersHelps still down? Over 6hrs now…
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Soham Thaker
(@SOHAMdTweetGuy) reported
service outage in vaughan, ontario! Need internet connectivity asap! @RogersHelps
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Mark S
(@Firthguy) reported
@Nadia30701455 @RogersHelps This! My connection has been garbage for YEARS but Rogers is the only provider available to my entire town. So as long as they have no competition they have no reason to fix it. And we have very little luck getting any type of discount for crap service. Forget new client deals!
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Amanda Mae Risser -- Canadian. 43 years old.
(@AmandaRisser1) reported
How many computers, cameras, phones, laptops, fax machines, TVs, etc has @Rogers & other service providers destroy(ed) by having us plug their cables, cords, etc in our devices? I lost many. Shouldn't there be an adapter to plug the cable in to a device (something in-between)
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jeftakacs
(@jeftakacs) reported
Ok @Rogers . My Ignite TV service has not been working right for at least a week. Are you killing me? Can I get a discount on my until you figure it out? No!! That never happens. You are changing a arm and a leg for garbage services. Not Happy.
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Siddhant Kashyap
(@sid_kash) reported
@Rogers @EdwardSRogers why is it so difficult to have a smooth customer experience with you?