Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, Ottawa, and Gatineau.

City	Problem Type	Report Time
Nepean	TV	2 hours ago
Bells Corners	Total Blackout	2 days ago
Bells Corners	Internet	3 days ago
Nepean	Internet	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Shaily Allison (@a_shaily) reported 5 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Tony Power (@J_Anthony_22) reported 10 minutes ago from Ottawa, Ontario

  @RogersHelps cable service issues in Ottawa? Getting very poor reception

• 
  techbombnews (@techbombnews) reported 13 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  MB (@phail_m) reported 16 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Steven Chartrand (@StevenChartrand) reported 20 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Pam Hewitt (@PamHewitt19) reported 25 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Nick Simmons (@nicksimmons24) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  StoneySpartan (@StoneySpartan) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Charlie (@charlieinottawa) reported 35 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Roach_WC (@roachwc) reported 37 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 38 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Rich Thorpe (@exit716) reported 43 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  Franz Holtz (@TWFS) reported 57 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Diane Fisico (@DianeFisico) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jasmine (@xQwirk) reported 36 seconds ago

  @RogersHelps Don’t pacify me. Start hiring Canadians that speak English, and enough of them that every damn time I call it is not costing me time away from clients. Maybe I should start charging you my hourly rate.

• 
  ♉️ J a i m e W I L L I A M S🇨🇦 (@SueValley) reported 1 minute ago

  @RogersHelps @KlisSteven Hello I am needing help with technical support, messaged mynaccount number to you

• 
  James Riley (@thejamesriley) reported 2 minutes ago

  @Rogers Every time I call technical support it says "we are experiencing extremely high call volumes, please call back at a later time"

• 
  R I C H (@RichFriars) reported 3 minutes ago

  @RogersHelps is experiencing high call volume because their service is trash ! @Rogers !

• 
  Cristina Hinojosa (@chinojosa09) reported 6 minutes ago

  @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise

• 
  Umakant Saini (@umakant_saini) reported 6 minutes ago

  @RogersHelps I got connected and all the agent said he can’t help it. What should I do now, use consumer form or CCTS?

• 
  Tammie (@tammie__cross) reported 7 minutes ago

  @Rogers Great to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps

• 
  City of Love (@cityofluv2020) reported 9 minutes ago

  @Rogers internet has been down all day. What's happening?

• 
  Carole Gagne (@CaroleGagne108) reported 9 minutes ago

  @RogersHelps I ain't callin your USELESS customer service! FOR THE RECORD

• 
  Dededacosta (@Dededacosta11) reported 10 minutes ago

  Internet issues during a World Cup match again, @Rogers! Ridiculous!