Rogers outages and service status in Gatineau, Quebec

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Full Outage Map

Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received Apr 25, 10:29 AM EDT.

Internet (62%)
TV (17%)
Total Blackout (7%)
Phone (7%)
E-mail (3%)
Wi-fi (3%)

The latest reports from users having issues in Gatineau come from postal codes J8T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Gatineau	Baseline
Apr 24, 10:00 PM EDT	0	0	0
Apr 24, 10:20 PM EDT	0	0	0
Apr 24, 10:40 PM EDT	0	0	0
Apr 24, 11:00 PM EDT	0	0	0
Apr 24, 11:20 PM EDT	0	0	0
Apr 24, 11:40 PM EDT	0	0	0
Apr 25, 12:00 AM EDT	0	0	0
Apr 25, 12:20 AM EDT	0	0	0
Apr 25, 12:40 AM EDT	0	0	0
Apr 25, 1:00 AM EDT	0	0	0
Apr 25, 1:20 AM EDT	0	0	0
Apr 25, 1:40 AM EDT	0	0	0
Apr 25, 2:00 AM EDT	0	0	0
Apr 25, 2:20 AM EDT	0	0	0
Apr 25, 2:40 AM EDT	0	0	0
Apr 25, 3:00 AM EDT	0	0	0
Apr 25, 3:20 AM EDT	0	0	0
Apr 25, 3:40 AM EDT	0	0	0
Apr 25, 4:00 AM EDT	0	0	0
Apr 25, 4:20 AM EDT	0	0	0
Apr 25, 4:40 AM EDT	0	0	0
Apr 25, 5:00 AM EDT	0	0	0
Apr 25, 5:20 AM EDT	0	0	0
Apr 25, 5:40 AM EDT	0	0	0
Apr 25, 6:00 AM EDT	0	0	0
Apr 25, 6:20 AM EDT	0	0	0
Apr 25, 6:40 AM EDT	0	0	0
Apr 25, 7:00 AM EDT	0	0	0
Apr 25, 7:20 AM EDT	0	0	0
Apr 25, 7:40 AM EDT	0	0	0
Apr 25, 8:00 AM EDT	0	0	0
Apr 25, 8:20 AM EDT	0	0	0
Apr 25, 8:40 AM EDT	0	0	0
Apr 25, 9:00 AM EDT	0	0	0
Apr 25, 9:20 AM EDT	0	0	0
Apr 25, 9:40 AM EDT	0	0	0
Apr 25, 10:00 AM EDT	0	0	0
Apr 25, 10:20 AM EDT	0	0	0
Apr 25, 10:40 AM EDT	0	0	0
Apr 25, 11:00 AM EDT	0	0	0
Apr 25, 11:20 AM EDT	0	0	0
Apr 25, 11:40 AM EDT	0	0	0
Apr 25, 12:00 PM EDT	0	0	0
Apr 25, 12:20 PM EDT	0	0	0
Apr 25, 12:40 PM EDT	0	0	0
Apr 25, 1:00 PM EDT	0	0	0
Apr 25, 1:20 PM EDT	0	0	0
Apr 25, 1:40 PM EDT	0	0	0
Apr 25, 2:00 PM EDT	0	0	0
Apr 25, 2:20 PM EDT	0	0	0
Apr 25, 2:40 PM EDT	0	0	0
Apr 25, 3:00 PM EDT	0	0	0
Apr 25, 3:20 PM EDT	0	0	0
Apr 25, 3:40 PM EDT	0	0	0
Apr 25, 4:00 PM EDT	0	0	0
Apr 25, 4:20 PM EDT	0	0	0
Apr 25, 4:40 PM EDT	0	0	0
Apr 25, 5:00 PM EDT	0	0	0
Apr 25, 5:20 PM EDT	0	0	0
Apr 25, 5:40 PM EDT	0	0	0
Apr 25, 6:00 PM EDT	0	0	0
Apr 25, 6:20 PM EDT	0	0	0
Apr 25, 6:40 PM EDT	0	0	0
Apr 25, 7:00 PM EDT	0	0	0
Apr 25, 7:20 PM EDT	0	0	0
Apr 25, 7:40 PM EDT	0	0	0
Apr 25, 8:00 PM EDT	0	0	0
Apr 25, 8:20 PM EDT	0	0	0
Apr 25, 8:40 PM EDT	0	0	0
Apr 25, 9:00 PM EDT	0	0	0
Apr 25, 9:20 PM EDT	0	0	0
Apr 25, 9:40 PM EDT	0	0	0
Apr 25, 10:00 PM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Val-des-Monts, and Orléans.

City	Problem Type	Report Time
Ottawa	Internet	12 hours ago
Ottawa	Internet	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Ottawa

8 recent signals

12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

Christian Lee (@christianflee) reported 4 minutes ago from Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
@sallycthomas (@sallycthomas1) reported 5 minutes ago from Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
Steven Chartrand (@StevenChartrand) reported 14 minutes ago from Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
Luc Bellefeuille (@lbellefeuille13) reported 16 minutes ago from Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 18 minutes ago from Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Leah Ferko (@LeahOttawa) reported 21 minutes ago from Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
Mario (@Papa_613) reported 23 minutes ago from Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
J.C. Beecroft (@jcbeecroft) reported 25 minutes ago from Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 30 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
Patrick Leger (@Patrick_Leger) reported 32 minutes ago from Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
SamanthaLamb (@Spideewoman) reported 33 minutes ago from Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
Mike Carroccetto (@Media_Mike_Ott) reported 34 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
Franz Holtz (@TWFS) reported 35 minutes ago from Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
Christian Lee (@christianflee) reported 37 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
BMSR (@BMSR18) reported 41 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
613_Me (@613_Me) reported 45 minutes ago from Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
StoneySpartan (@StoneySpartan) reported 51 minutes ago from Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 51 minutes ago from Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
Mark~R 🇨🇦 (@xRayFusebox) reported 53 minutes ago from Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
mightyboink (@mightyboink) reported 57 minutes ago from Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

skiii (@SkiDaPrince) reported 7 minutes ago
@RogersHelps Yeah im aware of rogers together with Shaw but I figured it was worth a shot since myrogers wasnt working. I’ll just visit the link you sent me. Thank you guys for the help. My frustration isn’t directed at you guys at all even if it sounds like it ..
tiredsotired (@sotiredsotired) reported 7 minutes ago
@RogersHelps I have done that twice. I have waited hours on the phone. You removed in store help. You removed Sunday calling (the biggest lol - it’s the only time people have time). There is literally no appeal of a bad “rogers helps”
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 8 minutes ago
@RogersHelps I am trying to log in to email. I cannot get it on my phone, or on a computer. The MFA is the problem. I get calls from you, I have gotten texts from you about bill payments made. So I don't know the number is blocked. Can the MFA be removed?
Aileen O (@AileenMAO) reported 11 minutes ago
@RogersHelps @Sportsnet Last response I got was "contact sportsnet. Its their issue". Awesome. Way to go guys.
Peter Young (@cy686phtsl) reported 15 minutes ago
@RogersHelps Despite my clear refusal, I received an email confirmation a few hours later stating that my service is scheduled to be suspended for six months effective April 30th. I did not authorize this action
tiredsotired (@sotiredsotired) reported 17 minutes ago
@RogersHelps We can pick up in another thread, or if you can direct me to a human. Two cycles through the rogers helps system with a totally incorrect bill followings service change resulted in nothing but wasted time. If you have an email with a human to review the matter pls share.
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 24 minutes ago
Ok @RogersHelps @rogers I have been without access to my email for weeks. I've spent at least 2hrs on the phone with you guys trying to fix it. Can you please get someone to help? I can't get to bills, I can't get in. I am completely unable to receive the MFA. HELP.
Les Knight (@KnightLes90454) reported 27 minutes ago
@RogersHelps is your customer care lines not working. I’m calling and the recording says it’s closed. It 11:20 AST or did you just close up shop.
tiredsotired (@sotiredsotired) reported 34 minutes ago
@RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.
Victorie 🇨🇦✝️🇬🇷#UnacceptableViews (@Victorie0000) reported 35 minutes ago
Hi @Rogers I’ve been having some issues with your co & would like to get them resolved with an actual human being in management.What # can I contact that I can speak to in person. I don’t want to talk to AI. I want to speak to a real human. Loyal customers for over 30 yrs!