Rogers

Rogers Outage Report in Gatineau, Outaouais, Québec

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The latest reports from users having issues in Gatineau come from postal codes J8P, J8Y and J8X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Québec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Gatineau, Outaouais, Québec 12/13/2025 22:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Gatineau, Outaouais, Québec

The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Gatineau, Nepean, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOrléans Internet
CanadaGatineau Total Blackout
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Québec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • vivadz2011 Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • robertlendvai robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • DaveConnor60 Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • DannyOnThat DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • PamHewitt19 Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • StoneySpartan StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • shakenbridge Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • feathermoss Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • lileyao1998 李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Citizen_of_MP Mount Pearl Citizen (@Citizen_of_MP) reported

    @cutedeafgirl @Rogers It would be nice if they just fixed their issues, internet has been cutting in and out for days and no help whatsoever and no one is able to figure out what’s going on, going to just have to make the switch to bell myself

  • EldestSr G. (@EldestSr) reported

    @Rogers @RogersHelps Help please?

  • QuothTheKraven QuothTheKraven (@QuothTheKraven) reported

    Hey @RogersHelps you didn't answer me last time, FIX YOUR ******* ****. GODDAMN you ***** are useless.

  • UnitedNfld2175 Geoff (@UnitedNfld2175) reported

    @CJPDoyle @Rogers @RogersHelps I wouldn't recommend Rogers to anyone only because their service is the shits & there is no customer service & will screw you over & do nothing for you

  • LionSuitGames LionSuit (@LionSuitGames) reported

    Another morning of no internet service in Etobicoke, Ontario. I'm going to tweet everytime this happens so you can see how often this is going on. 👍 @RogersHelps @Rogers

  • e_litez E (@e_litez) reported

    @Rogers Hi. My cellphone is showing SOS instead of LTE. Are services down or could it be something to do with my account? Thanks.

  • guinnesschien Life's Ruff (@guinnesschien) reported

    Do internet providers have us by the ….? You bet. Now @TekSavvyBuzz hung up on me. Never called me back either after promising to fix it. I guess it is now hello @rogers

  • thisisdpang Daniel Pang (@thisisdpang) reported

    @RogersHelps internet is basically unusable in Richmond Hill. Can you at least acknowledge there’s an issue on your side

  • jimmypgraham1 JPG (@jimmypgraham1) reported

    @RogersHelps just chat the worst customer service experience with Ravinder Kaur from your chat team that someone needs to look into asap!

  • PuckLeafs PuckingLeafs (@PuckLeafs) reported

    @RogersHelps incredibly poor service for my small business. May have to wait up to 7 days to get a repair for my business that runs on internet. It’s time to change my service.