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Rogers Outage Report in Gatineau, Outaouais, Quebec

Why is my Rogers service not working?

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The latest reports from users having issues in Gatineau come from postal codes J8P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 14% TV (14%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa E-mail 5 days ago
Ottawa Internet 5 days ago
Ottawa Internet 6 days ago
Ottawa TV 8 days ago
Nepean Internet 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • CBownNotBrown
    Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MaryDwy22135476
    BleachBit17 (@MaryDwy22135476) reported

    @RogersHelps @wakeanshake BS!!! FIX IT NOW!!!

  • terryg32
    Terry G (@terryg32) reported

    @Rogers when can we expect at least cel service to be restored?

  • blazin_errl
    Blazin Errl (@blazin_errl) reported

    @ellybabesxo @matt0126matt @RogersHelps And they dont take up much of ur overall bandwidth. Just to be clear, the Rogers outages we are all speaking of have only affected cellular, I believe it's called Ignition, their new cell service name. Ignite is home.

  • livinginthe604
    Dub J (@livinginthe604) reported

    @otisbawa @RogersHelps If being down for 14 straight hours is their definition of intermittent I’d hate to see what a full outage looks like to them.

  • JP03796065
    JP (@JP03796065) reported

    @RogersHelps @Rogers Its been 9hrs now... is it this 1989 ? How many Rogers technician to fix this...? Pandemic lockdown and cant even talk to anyone...? I'm switching to Bell or something

  • cold_hungry
    HungryColdCat (@cold_hungry) reported

    @PaulChato @RogersHelps I agree. Look, problems happen in the real world. I'm sure everyone at Rogers is super stressed and working as hard as they can. People seem to think that if they just complain and shame them more that will somehow help things.

  • TasteTh47499224
    Ems1985 (@TasteTh47499224) reported

    @RogersHelps Folks, read the terms and conditions you agreed to when u took their services. They do not have to accept liability for disruption in their service or to compensate for losses as a result. Make your calls and t Nexts from home wifi if you can.

  • Sven_Sational70
    Sven Sational 🇨🇦🇩🇪 (@Sven_Sational70) reported

    @cailenspeers @RogersHelps @Rogers Not enough competition in Canada to drive the prices down. Bell or Rogers. Anyone else is either owned by them or rents their network.

  • BEVIH201
    BEVIH20 (@BEVIH201) reported

    @rapsdiehard @RogersHelps They’ll upgrade you to better service for only $5 additional per month for 6 months, then only $97.50 per month after that trial window ends. But remember, it will be “better”

  • ItsAaronthoo
    Aaron Mesa (@ItsAaronthoo) reported

    I really hate you @Rogers still now I don’t have service. I can’t ******* make calls. You better compensate me.