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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Gatineau, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 11:19 AM EDT.
  • 70% Internet (70%)
  • 20% TV (20%)
  • 7% Wi-fi (7%)
  • 3% Total Blackout (3%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 02:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 9 hours ago
Ottawa Internet 13 hours ago
Ottawa TV 1 day ago
Bells Corners Wi-fi 1 day ago
Ottawa Wi-fi 6 days ago
Nepean Internet 7 days ago

Nearby cities with recent reports

Ottawa

4 recent signals

9 hours ago
Bells Corners

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • CicelyMcWilliam
    Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • dkurien
    Denny Kurien (@dkurien) reported

    @RogersHelps we’ve been without internet for a whole day. I’ve been trying to get in Touch with a customer representative but I’ve been out on hold for an entire hour. This is unacceptable. Since our townhouse is on a bulk service we’ve been asked to contact 1-855-759-5856

  • ReesaCorneau
    Reesa Corneau 🇨🇦🐾🏒⛺ (@ReesaCorneau) reported

    @REWoman @Rogers customer service has gone the way of the dodo bird

  • randers_14
    Randi Temple (@randers_14) reported

    @Rogers holds their customers hostage so they can’t cancel. Love that they wanted to charge a senior almost $1000 to cancel services with them!!! WORST CUSTOMER SERVICE!!!

  • Marc86450029
    M (@Marc86450029) reported

    @globeandmail are you aware that @Rogers use the press focus on the mlse purchase to hide the fact that on the same day they cut hundreds of jobs in Atlantic, Canada of support agents outsourcing the jobs to India... Their communications strategy was to hide it!...

  • ResearchChat
    Chris Conley (@ResearchChat) reported

    @Yuvrajsv1rk @Rogers Having the exact same issues with @Rogers 2 hours on hold (which appears to be the time limit for their hold-status) and then told by the automated voice to call back another time and disconnected. Did you get anything resolved?

  • mrmckhockiner
    Mr. McKhockiner (@mrmckhockiner) reported

    @REWoman @Rogers @Starlink is another alternative, assuming you are dealing with home internet issues.

  • davedotca
    Dave Teixeira 🎧 (@davedotca) reported

    @RogersHelps You're just gaslighting me now. REVIEW clicked on the offer, did not work, called your "customer care team", they said I was not eligible, you too said that, Rogers sends me an email to finish the process, I cannot & U R encouraging me to finish the process. Do I have that right?

  • Mandaloo85
    Mandy (@Mandaloo85) reported

    @RogersHelps are you kidding me?! Raising the damn rental fee on the tv boxes again?! Greedy SOBs. Should be ashamed of yourselves. It’s sickening already.

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    @RogersHelps What is causing all of these service disruptions?? I am paying almost $300 a month, my bill keeps going up but the service keeps going downhill. Very frustrating and disruptive.

  • Fleur8029
    Fleur (@Fleur8029) reported

    @Deepea6 @SLICKBLOWFISH @Rogers Damn! if they do that to mean, I will go without internet and cable. Shaw Cable was good but this monstracity sucks.