Rogers outages and service status in Gatineau, Quebec

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, Gatineau, and Val-des-Monts.

City	Problem Type	Report Time
Bells Corners	Internet	16 hours ago
Nepean	Wi-fi	3 days ago
Ottawa	Internet	4 days ago
Ottawa	Internet	8 days ago
Nepean	Wi-fi	12 days ago
Ottawa	Internet	16 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

• 
  King of Hintonburg (@PubsSr) reported 5 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Suzanne Shillington (@sashillington) reported 6 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 8 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Shaily Allison (@a_shaily) reported 16 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Christian Lee (@christianflee) reported 17 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  Rita G. (@ritah8) reported 21 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Rich Thorpe (@exit716) reported 25 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Luc Bellefeuille (@lbellefeuille13) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Franz Holtz (@TWFS) reported 34 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  Mario (@Papa_613) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Rich (@RichSavarie) reported 39 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 41 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Nick Simmons (@nicksimmons24) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  BMSR (@BMSR18) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  PARAGON CAUSE (@ParagonCause) reported 52 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Christian Lee (@christianflee) reported 58 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  being Aram (@armie) reported 60 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nik (@Duke991_) reported 2 minutes ago

  @Canucks @Rogers You guys should draft Malhotra even over Stenberg. Don’t listen to stupid fans like Rick Sorken

• 
  Ty (@xTylerB_) reported 2 minutes ago

  @RogersHelps anything going on with 5g mobile networks today? I have to force my phone to use LTE instead of 5g. If I keep 5g on, mobile data and sms not working

• 
  RIRI (@mzlovergirll) reported 4 minutes ago

  Wtf is @rogers problem, why is the internet down for hours now? #toronto

• 
  Rick (@Rick41514583752) reported 6 minutes ago

  @Berniceness @Rogers Exactly.I contacted customer service and they just go by the script in front of them. I knew it was the line outside that needed to be replaced but they wouldn’t listen or knew what to do. Finally after 3 months and 5or 6 indoor technicians it got fixed. No compensation.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 8 minutes ago

  @RogersHelps I finally was able to speak with someone and my issues were all addressed.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 9 minutes ago

  @RogersHelps It's now an hour that I have been on music hold. I am calling billing for two reasons. One, I switched to Xfinity last week and I was told when it was set up I have to call to cancel my old Nextbox account as they are set up separately and getting Xfinity doesn't cancel the old one. Second, my Nextbox account had Crave and it's not on my new Xfinity account and I want to get it added. Both are simple but being on hold for over an hour with no end in sight is beyond ridiculous. No wonder people cut the cord.

• 
  Jennifer Leigh (@WriteLinesInk) reported 11 minutes ago

  @RogersHelps And it's connecting families God damn it. Not connect 4 success. No wonder U can't report my participation. You as a company think you walk on water and create your own rules and your own programs and damn the torpedoes and Full Speed Ahead. You don't give a flying who to reality

• 
  Jennifer Leigh (@WriteLinesInk) reported 14 minutes ago

  @RogersHelps As soon as I have another Samsung in my hot little hands I will be going to freedom or even Bell or anybody but show or Rogers for my cell phone coverage. Did I tell you that your charging me almost $34 for 10 gigs of data? That apparently I ran out after 18 days. Despite never

• 
  Love My 7 Wood (@LoveMy7Wood) reported 15 minutes ago

  In my recent travails with @rogers, one thing that happened was their service technician accidentally disconnected my @bell home phone. Rather than have him reconnect it I realized I was paying $98.88 per month for something I rarely used, and received almost exclusively junk calls and scam calls on, so I called Bell and cancelled it. That’s $1200 back in my pocket every year. Boy, it feels good.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 22 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!