Rogers outages and service status in Gatineau, Quebec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Gatineau, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 7:52 PM EDT.
- Internet (30%)
- Wi-fi (25%)
- TV (25%)
- Phone (10%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Gatineau come from postal codes J8Y .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Gatineau, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 18: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Gatineau, Quebec
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 19 hours ago |
|
Ottawa
|
Wi-fi | 6 days ago |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Total Blackout | 6 days ago |
|
Gatineau
|
Internet | 6 days ago |
|
Ottawa
|
Internet | 7 days ago |
Nearby cities with recent reports
4 recent signals
Community Discussion
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Rogers Issues Reports Near Gatineau, Quebec
Latest outage, problems and issue reports in Gatineau and nearby locations:
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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magenta72 (@valleylily56) reported@Rogers has offshored their customer service since that last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs. @CRTCeng @MarkJCarney
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James Anderson (@JamesAndersonX7) reported@JustMeJamie64 @HappyCanadian55 @Rogers And people are like "We should never let verizon into Canada! It'll kill Canadian jobs!"
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lyle dieno (@lyle_dieno) reported@Raptors Who f’ing cares?? @Rogers you killed radio stations all over Canada to waste $$ on this kind of garbage??
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Frederick Smith (@agooddoggyX10) reported@RogersHelps No problems now, but for a full day I couldn’t access my accounts, and couldn’t send for 2 days. Your email servers servingVictoria weren’t working. Your website said nothing was wrong&your AI system didn’t know anything & led me to actions that locked me out entirely.
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported@RogersHelps Incognito worked ... not sure what the issue is ... never had this happen before. By the way I had already cleared my cookies and cache and still had the same error on a regular browser screen.
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R K Balsara (@RKBalsara) reported@JustMeJamie64 @Rogers Some of the best technical support folks in the world today are from India. Check out Zoho support or Microsoft 365 support. Try Bell or Rogers, they are a nightmare.
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Taylor 🍝 (@taytaygood23) reportedWhy is the wait time so ridiculously long. I have been on hold for over an hour and a half now. This is absolutely ridiculous. Paying this much money a month for absolutely no service. @RogersHelps
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FK (@dagdakiayaz) reported@Brevity_ii @Rogers Idk what they are trying to do. 0 customer service. They are expecting to me wait in the line 3 hours.
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Reece (@Teecehere) reported@JustMeJamie64 @Rogers Bell also - when I changed providers I thought I was being scammed because the customer service rep sounded nervous. I asked her 'what location she was working from' and she said The Philippines.
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anewkindasomethinsomethin (@anewkindasomet1) reported@JustMeJamie64 @2BikeisLife1 @Rogers I yelled at AI support with some f bombs. I got told by AI that my abuse wouldn't be tolerated 🙄