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Rogers outages and service status in Gatineau, Quebec

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Gatineau, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 9, 12:48 PM EDT.
  • 38% TV (38%)
  • 25% Internet (25%)
  • 19% Wi-fi (19%)
  • 13% Phone (13%)
  • 6% E-mail (6%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Gatineau, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Gatineau, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 10: Problems at Rogers

Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Gatineau, Quebec

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 1 day ago
Ottawa Internet 2 days ago
Ottawa TV 3 days ago
Ottawa TV 4 days ago
Ottawa E-mail 4 days ago
Nepean Internet 5 days ago

Nearby cities with recent reports

Ottawa

6 recent signals

1 day ago
Nepean

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Gatineau, Quebec

Latest outage, problems and issue reports in Gatineau and nearby locations:

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • shaneconohan17
    shane conohan 🇨🇦 (@shaneconohan17) reported

    @FierySharky @Rogers @Sportsnet Dude wtf

  • belljoseph
    JB55 (@belljoseph) reported

    @RogersHelps The level of customer service provided by your company @Rogers has been abysmal.

  • tyjac2
    Terry Murphy (@tyjac2) reported

    @RogersHelps Thanks for nothing again pathetic customer care

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    Up until yesterday, I had Credit in my @Rogers account of a little more than $300. I cancel both my Rogers Home Internet and Mobile. They just sent me a bill for $250 and are actively interfering with my new ISP. You do not want to do this @rogers.

  • BlancoHarsh
    Harsh #LetsGoLiquid (@BlancoHarsh) reported

    @Rogers DO YOU HAVE ONE ******* PERSON AS YOUR CUSTOMER SUPPORT?? WHY AM I ON PHKNE FOR ONE AND HALF HOURS EVERYDAY FOR LAST THREE DAYS AND CANT GET SOMEONE TO HELP ME WITH MY ******* INTERNET. ******* GARBAGE OF A COMPANY THAT DOESNT CARE ABOUT THEIR PAYING CUSTOMERS

  • jmb_photography
    JMB (@jmb_photography) reported

    @Rogers knows how to reward loyalty…customer of 20+ years…internet rates go up ~$8 every year. I want a new phone after 3 years of the same phone. Must upgrade plan just so I can get a new phone? Will be an extra $30/month?!?!? Will be losing my whole family as customers

  • idhanya
    Lady D (@idhanya) reported

    @Rogers i’ve been receiving spam emails stating that I have a business account that is over to you. I do not have a business account with Rogers. Somehow my email address is being used, but none of your team is able to help me 1/2

  • cwiltzy
    Caitlin (@cwiltzy) reported

    .@Rogers really sent me an email saying that my bill is going up $5 so I can “continue to support Rogers investments and 5G” like I somehow owe them an extra $5 monthly contribution?! My contribution is MY MONTHLY BILL?!

  • zukkyzee
    🔥Zukky💻🔥 (@zukkyzee) reported

    @ZivRivkis @Rogers That's ridiculous! I hope they fix it quickly! I had no clue!

  • CreelmanPatrick
    Patrick Creelman (@CreelmanPatrick) reported

    @FierySharky @Rogers @Sportsnet Bad Decision period