Rogers Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K1V, K1G, K1N, K2P, K2C, K1Z, K1A and K1K.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (58%)
-
TV (14%)
-
Wi-fi (12%)
-
Total Blackout (7%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Kanata, Nepean, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Stittsville |
TV | |
| Ottawa |
Wi-fi | |
| Kanata |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
-
Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
-
Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
-
Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
-
international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
-
Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
-
Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
-
JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
-
Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
-
kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
-
🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
-
Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
-
Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
-
J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Surbhi Aggarwal
(@surbhi_agg) reported
@RogersHelps Rogers decided to change my wifi plan at their own will. I have been trying to talk to a customer service agent on the phone for the last three days.Wasted 4 hours! My call wasn’t answered.There is no email ID on which I can send my concern.Horrible customer service!
-
Michael Ium
(@yay_bargnani) reported
@RogersHelps My home internet has been down 95% of the time since 9 AM yesterday. This is really unacceptable. What exactly are we paying you for?
-
the GHETTO
(@whewchiledotca) reported
AND DONT TELL ME TO CHECK OUT YOUR OUTDATED FORUM FOR OUTAGES... IM NOT USING MY HOTSPOT AND DATA ANYMORE FOR YALL DUMMIES. FIX THIS!!!! @RogersHelps
-
Stephan
(@Canada_12) reported
Upgraded to @Rogers Ignite Internet/Cable & love it! Just kidding! We've had it a week and we've reset the modem twice and now our tv keeps freezing, losing picture and losing sound. Seriously, Ignite was talked up as a life changing service and so far it's proven to be garbage.
-
Brandon Dimopoulos
(@BrandonDimopou2) reported
@RogersHelps I am in brampton ontario (Torrance woods / forester area) and have been having on and off internet issues for 2 1/2 months. It's so bad this weekend i've had about 20 minutes of internet today. When are issues in my area going to be fixed?
-
yenii🇨🇦🇻🇳🇨🇿
(@life_canbeshort) reported
@Terry_summit1 Over priced and horrible service. Maybe time to shop for another provider @RogersHelps
-
dinaker
(@madrasgolti) reported
from
Toronto, Ontario
@RogersHelps tryin to reach customer care fr problem 3 hours for 3 days no answer. Decided to cancel, ur showroom doesn accept cancellation, returned the modem 3 days ago again waiting everyday fr 2 hours to cancel. I’ve been paying w/o using ur service. Is this right in any way?
-
Kevin Anstee
(@tsseniorcare) reported
@Rogers Terrible customer service. Spent 45 minutes waiting to speak with a business rep, hung up. Tried again and spent another 45 minutes on hold in order to get my invoice. If it ain’t broke don’t fix it, send invoices by mail.
-
Brandon Dimopoulos
(@BrandonDimopou2) reported
@RogersHelps I Hope so also , dealing with this problem for the last 2 months and 6 months curing the first covid outbreak is growing to be an ongoing service issue i see with rogers more then any other isp.
-
DD
(@ddsquash17) reported
@RogersHelps @Rogers I've spent time on 3 calls with Roger's, today 2 hours and was promised a call back and here I am calling, waiting again. Seriously worst customer service @Rogers no one knows what they're doing. I just need a box authorized. It's 2 days now trying...