Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1Z, K1A, K1K, K1Y, K2A, K1V, K1N and K1J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Barrhaven, Orléans, Kanata, Bells Corners, Stittsville, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Maz Khan
(@MazKingKhan) reported
@RogersHelps @charlotteveri7 @RogersHelps looks like the Heartland, Mississauga area is down too???
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A C
(@aancass) reported
@RogersHelps can anyone help? Hours on the phone with no help and it got disconnected. I'm not calling back to wait for hours again
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pha-q
(@morr93150104) reported
One of only two Internet providers is not working because it’s snowing… in Canada… in 2023. @Rogers congrats on being allowed to buy Shaw, I’m sure nothing will go wrong. #cdnpoli #TrudeauMustGoNow
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Joe Broderick
(@tdog404) reported
@RogersHelps just ran a speed test in Whitby.74 mbps * so now my son has to use my hotspot to complete his college assignments and likely use up all my data giving me an additional expense because the service I’m paying to have doesn’t function at the rate required to use it.
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Sasha 🇨🇦🇹🇹
(@SooshooOt7_) reported
@RogersHelps @Ranteg321 I'm having this issue in Brampton right now. I've already logged a call and a ticket but it's been a couple hours and it has not been resolved
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Chambers
(@JustinJChambers) reported
What would @Bell and @Rogers do if we all suddenly decided that we didn’t want to use cell phones, tv or internet anymore? Better yet, what if we all became so poor we couldn’t afford their services anyway. How would they keep making money?
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Coolbrook 👍
(@coolbrookcole) reported
@hollyanndoan @Rogers @RickPerkinsMP Rogers is far too big already. Terrible service and too few alternatives as is. No more mergers!
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RiA
(@dontpeeveme) reported
He was just reading a script. At the end I asked for a customer service survey. He said I would get it in the email. I have still not gotten it two days later. I ended up having to pay the $600 while @RogersBiz continues fooling people. I wouldn’t have given in but
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GGreg
(@GGreg) reported
@RogersHelps I have not been a customer. Also, I'm very concerned that as soon as I mention that I'm on the do not call list the agent hangs up, they have been trained to do this, every other company I have asked to not be called at least tells me that they will stop calling.
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Top Gun Hexadian🌱 (cyber bear)
(@TopGunHexadian) reported
@RogersBiz every thing okay over there guys? I called to down grade my service 5 times this last month, after wasting 5 hours i get a person and get told they can’t help cuz i have the wrong birthday… lol After a small alleged hack i may have found my birthday was 12/31/1899…