Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1G, K2P, K2C, K1V, K1K, K1N, K1H and K1Z.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/31/2026 12:40

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Kanata, Ottawa, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaKanata TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaOttawa Phone
CanadaOttawa Internet
CanadaKanata TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • IanTheMick17 Ian (@IanTheMick17) reported

    Another day of @RogersHelps services being down. This is the worst service I’ve ever paid for.

  • stitchlady Bonnie Lee (@stitchlady) reported

    @RogersHelps what is going on with ignite tv. Keeps freezing and sound cuts out. Started at 4 pm. Can’t get through to tech support. You have a high volume of calls!!! Can see why! I restarted modems and tv boxes. Doesn’t help.

  • Mi6helle Michelle Connor (@Mi6helle) reported

    @Rogers internet outage in brantford. Tried Anna but can't get to a live chat, told to try again later. What is the ETA on the fix pls and tx

  • kmwebott Ken McKinlay 🇨🇦 (@kmwebott) reported

    @RogersHelps @StephenColley18 And add Ottawa to the list of places affected by this potential service issue.

  • Durhamgirl7 Durhamgirl (@Durhamgirl7) reported

    @NickMenakos @RogersHelps @rogershelps ignite is freezing and also losing entire signal thru ignite box & rogers TV app in Ajax. #rogersoutages

  • linmcgowan linda🇨🇦mcgowan🍁 (@linmcgowan) reported

    @Maddison90210 @RogersHelps nothing wrong with their system in sense of network, over a months time I've had to call several times, on hold 2 to 3 hours, send them a dm next, that'll work and good luck!

  • salejandro78 Sean Alejandro (@salejandro78) reported

    @RogersHelps can't phone, Because you just hang up and say it's to busy

  • exypgal Renie 🦁 (@exypgal) reported

    @RogersHelps please let us know what's going on? Ignite is down. Internet spotty. No response from Roger's. Frustrated. Help!!

  • tim2gill Tim (@tim2gill) reported

    @RogersHelps my ignite tv is going off and on and freezing/no sound. Have reset and wifi looks OK but TV isn’t. Is there a problem?

  • louiseS_N HabsDiva14 (@louiseS_N) reported

    @RogersHelps @doobydude420 Yes there is something going on .. ignite TV not working in Mississauga .. tried everything and no access to any channels. Pls stop denying that there is nothing wrong!!