Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K1K, K1G, K1Y, K1N, K2A, K1V and K1J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/16/2025 15:20

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Barrhaven, Orléans, Gatineau, Kanata, Bells Corners, Stittsville, Gloucester and Greely.

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City Problem Type Report Time
CanadaOttawa TV
CanadaNepean Internet
CanadaBarrhaven Internet
CanadaOttawa Wi-fi
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • kavmac kavvysaurus (@kavmac) reported from Vanier, Ontario

    so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..

  • AndrewLeung1979 Andrew Leung (@AndrewLeung1979) reported from Ottawa, Ontario

    @YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.

  • pbraden3 Nvmd, ok. (@pbraden3) reported from Ottawa, Ontario

    @27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!

  • MelancholicOmar self depreciating omar (@MelancholicOmar) reported from Ottawa, Ontario

    I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV

  • KindlyCyn Cyn Desjardins (@KindlyCyn) reported from Ottawa, Ontario

    Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!

  • Kundun66 Chef Spidey (@Kundun66) reported from Ottawa, Ontario

    Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    @RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.

  • Shlipps Peter mann (@Shlipps) reported from Ottawa, Ontario

    @RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.

  • WarrenGallagher Warren Gallagher (@WarrenGallagher) reported from Ottawa, Ontario

    Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.

  • messybitch93 Sabrina (@messybitch93) reported from Ottawa, Ontario

    Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.

  • pzeeman Paul Zeeman (@pzeeman) reported from Gatineau, Québec

    The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers

  • ottawabryan Bryan Brown 🇨🇦 (@ottawabryan) reported from Ottawa, Ontario

    As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam

  • RoughChopOttawa Sarp Kizir (@RoughChopOttawa) reported from Ottawa, Ontario

    I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.

  • natsbrain Trashforming Nat🗑 (@natsbrain) reported from Ottawa, Ontario

    @RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!

  • zephyr064 Martin L 李蔭庭 (@zephyr064) reported from Ottawa, Ontario

    @RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @Rogers internet service is out in Kanata

  • REALRICO_BF Rico (@REALRICO_BF) reported from Gatineau, Québec

    @CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JJNapala Jilly (@JJNapala) reported

    @RogersHelps internet outage 4 days in a row?!?!? We need some sort of compensation!

  • LeeArbon Lee Arbon (@LeeArbon) reported

    .@RogersHelps it’s been over 4 hours. How long will the internet be down in Orleans ON.?

  • Jan_ShinePhoto Jan (@Jan_ShinePhoto) reported

    @RogersHelps why the hell do I not have internet this time??? The playoffs started tonight! WTH FIX YOUR SHITE! Ugh. Total crap service.

  • D_M_Sinclair DMSinclair (@D_M_Sinclair) reported

    Hey @RogersHelps, my internet service has been down all morning in Nepean.

  • DKillduff Alberta1st (@DKillduff) reported

    @PaolaQP1231 @theJagmeetSingh @Rogers They like to Telus that theyre service is like no other rabbit eared liars 250 bucks a month for reboots and reminders to pay or else.

  • kristinaennis Kristina Ennis (@kristinaennis) reported

    @MeaneyJim @RogersHelps Neither are “bad” apps. Bell can airplay tho 🙃

  • van3sss Vanessa💋 (@van3sss) reported

    @RogersHelps Just called and discussed with an agent at Rogers (to price match Koodo’s $67 20GB unlimited plan) Rogers agent said they can’t do it. Been a Rogers customer for 23 years, no reward for loyalty whatsoever.

  • Jbshortage Mr. Bear (@Jbshortage) reported

    Damn @Rogers tech support SUCKS!

  • allan97155158 allan (@allan97155158) reported

    @RogersHelps internet is still down, chat queue isn’t moving. Are there issues today?

  • KatePettersen_ Kate Pettersen (@KatePettersen_) reported

    @RogersHelps hi- I have no ability to make calls and when someone tries to call me, they get a number not assigned message. Are you experiencing problems with cell phones currently? I work from my mobile device and need to be using it now.