Rogers outages and service status in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received May 8, 1:23 AM EDT.

Internet (60%)
TV (20%)
Wi-fi (8%)
E-mail (4%)
Total Blackout (4%)
Phone (4%)

The latest reports from users having issues in Ottawa come from postal codes K2H , K1V , K4M , K1S , K1A , K1B , K1R and K4A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
May 9, 11:20 AM EDT	0	0
May 9, 11:40 AM EDT	0	0
May 9, 12:00 PM EDT	0	0
May 9, 12:20 PM EDT	0	0
May 9, 12:40 PM EDT	0	0
May 9, 1:00 PM EDT	0	0
May 9, 1:20 PM EDT	0	0
May 9, 1:40 PM EDT	0	0
May 9, 2:00 PM EDT	0	0
May 9, 2:20 PM EDT	0	0
May 9, 2:40 PM EDT	0	0
May 9, 3:00 PM EDT	0	0
May 9, 3:20 PM EDT	0	0
May 9, 3:40 PM EDT	0	0
May 9, 4:00 PM EDT	0	0
May 9, 4:20 PM EDT	0	0
May 9, 4:40 PM EDT	0	0
May 9, 5:00 PM EDT	0	0
May 9, 5:20 PM EDT	0	0
May 9, 5:40 PM EDT	0	0
May 9, 6:00 PM EDT	0	0
May 9, 6:20 PM EDT	0	0
May 9, 6:40 PM EDT	0	0
May 9, 7:00 PM EDT	0	0
May 9, 7:20 PM EDT	0	0
May 9, 7:40 PM EDT	0	0
May 9, 8:00 PM EDT	0	0
May 9, 8:20 PM EDT	0	0
May 9, 8:40 PM EDT	0	0
May 9, 9:00 PM EDT	0	0
May 9, 9:20 PM EDT	0	0
May 9, 9:40 PM EDT	0	0
May 9, 10:00 PM EDT	0	0
May 9, 10:20 PM EDT	0	0
May 9, 10:40 PM EDT	0	0
May 9, 11:00 PM EDT	0	0
May 9, 11:20 PM EDT	0	0
May 9, 11:40 PM EDT	0	0
May 10, 12:00 AM EDT	0	0
May 10, 12:20 AM EDT	0	0
May 10, 12:40 AM EDT	0	0
May 10, 1:00 AM EDT	0	0
May 10, 1:20 AM EDT	0	0
May 10, 1:40 AM EDT	0	0
May 10, 2:00 AM EDT	0	0
May 10, 2:20 AM EDT	0	0
May 10, 2:40 AM EDT	0	0
May 10, 3:00 AM EDT	0	0
May 10, 3:20 AM EDT	0	0
May 10, 3:40 AM EDT	0	0
May 10, 4:00 AM EDT	0	0
May 10, 4:20 AM EDT	0	0
May 10, 4:40 AM EDT	0	0
May 10, 5:00 AM EDT	0	0
May 10, 5:20 AM EDT	0	0
May 10, 5:40 AM EDT	0	0
May 10, 6:00 AM EDT	0	0
May 10, 6:20 AM EDT	0	0
May 10, 6:40 AM EDT	0	0
May 10, 7:00 AM EDT	0	0
May 10, 7:20 AM EDT	0	0
May 10, 7:40 AM EDT	0	0
May 10, 8:00 AM EDT	0	0
May 10, 8:20 AM EDT	0	0
May 10, 8:40 AM EDT	0	0
May 10, 9:00 AM EDT	0	0
May 10, 9:20 AM EDT	0	0
May 10, 9:40 AM EDT	0	0
May 10, 10:00 AM EDT	0	0
May 10, 10:20 AM EDT	0	0
May 10, 10:40 AM EDT	0	0
May 10, 11:00 AM EDT	0	0
May 10, 11:20 AM EDT	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Bells Corners, Orléans, and Stittsville.

City	Problem Type	Report Time
Gatineau	Internet	2 days ago
Ottawa	Internet	5 days ago
Ottawa	TV	5 days ago
Nepean	Internet	6 days ago
Ottawa	Wi-fi	6 days ago
Ottawa	Internet	6 days ago

Nearby cities with recent reports

Gatineau

1 recent signals

2 days ago

Nepean

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

kristy 🏳️‍🌈 kavvy (@kavmac) reported 33 seconds ago from Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
Christian Lee (@christianflee) reported 7 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
Robert Kilin (@Robkilin) reported 8 minutes ago from Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
J.C. Beecroft (@jcbeecroft) reported 8 minutes ago from Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
Charlene Davidson (@mscdavidson) reported 11 minutes ago from Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
Montse Zidan (@MontseZidan) reported 17 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Matt Clitheroe (@matt_clitheroe) reported 18 minutes ago from Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
Leonard Surges (@LeonardSurges) reported 18 minutes ago from Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
KK👨‍🦼🌈+ (@livingklife) reported 19 minutes ago from Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
Franz Holtz (@TWFS) reported 21 minutes ago from Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
techbombnews (@techbombnews) reported 26 minutes ago from Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
TF Doyle (@cf_td3) reported 35 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
Roach_WC (@roachwc) reported 36 minutes ago from Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
Luc Bellefeuille (@lbellefeuille13) reported 39 minutes ago from Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
Nick Dumoulin (@dumoulin_nick) reported 47 minutes ago from Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 54 minutes ago from Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
SamanthaLamb (@Spideewoman) reported 55 minutes ago from Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
Rick Haga (@RickHgr) reported 57 minutes ago from Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
Rich Thorpe (@exit716) reported 58 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Dave Connor (@DaveConnor60) reported 60 minutes ago from Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Matt France (@REALTORinVan) reported 5 minutes ago
@RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.
Pucknucksaga (@pucknucksaga) reported 5 minutes ago
@Canucks @Rogers Audio issues?
Canucks Critic (@CanucksCritic) reported 9 minutes ago
@Canucks @Rogers $5 menu and a watch party for a lottery because the team was awful. This is the product now, distractions instead of fixing anything.
Sue Mac 🇨🇦 (@GreatBig_Sea) reported 11 minutes ago
@sasa_prinsesa @globeandmail @Rogers I have been a Rogers customer for 30 years. No more.
Nope (@aiartsucks) reported 16 minutes ago
@Rogers Hey, is your free Uber One promo for loyal customers a scam? Was told by a rep to wait a week for the email code but got nothing. Been trying to talk to customer service but they booted me from the live chat after I waited almost 2 hours in line.
Harpreet Singh (@Itz_harry_singh) reported 17 minutes ago
@RogersHelps hi I have an issue with my Wi-Fi home connection and I am unable to reach you on your phone calls not only on weekends but also weekdays. I have request you sort out my Wi-Fi issue.
Matt DeLuco (@MattDeLuco) reported 20 minutes ago
@Rogers $80 to add an Apple Watch to my plan is beyond unreasonable. Do you incur some cost to add the watch, like some kind of technical licensing to add devices to the network, or are you just gouging customers?
Benji (@JewishCyclist3) reported 21 minutes ago
@BrianReid597401 @MartyMcFlyy99 @Rogers He just had a down year. That would be selling low. You won’t get top picks. They’ll be late firsts as only contenders will be interested. It makes no sense to blow the team up when they don’t have their first rounders. All they’ll be doing is helping Boston and Philly.
Matthew Kendrick (@Ch9seFan) reported 22 minutes ago
@RogersHelps I would Call if it didnt take 7 minutes just to get to "OnHold" gotta press 9 different buttons then listen to an hour of Voice recordings tell me **** I dont care about.
G-Baby (@G_Baby57) reported 26 minutes ago
@Garnet_2203 @Rogers damn if only they kept them around to horas me with spam phone calls