Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	5 hours ago
Nepean	TV	2 days ago
Bells Corners	Total Blackout	4 days ago
Bells Corners	Internet	5 days ago
Nepean	Internet	5 days ago
Ottawa	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 19 seconds ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  Franz Holtz (@TWFS) reported 4 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 7 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Kristen Buter (@butes) reported 7 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 17 minutes ago from Ottawa, Ontario

  I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

• 
  King of Hintonburg (@PubsSr) reported 17 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 17 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario

  Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

• 
  JohnnyCanuck (@DarkMaple) reported 26 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Jennifer Julian (@jennybird70) reported 28 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Samantha (@samanthadolly28) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Les OReilly (@LesOReilly) reported 32 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  being Aram (@armie) reported 38 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Shaily Allison (@a_shaily) reported 45 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Dustin Gavin (@WeakTimeRunning) reported 49 minutes ago from Ottawa, Ontario

  Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

• 
  @sallycthomas (@sallycthomas1) reported 56 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Rita G. (@ritah8) reported 56 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  D (@OllKorrect_eh) reported 3 minutes ago

  @RogersHelps And now you have the stupid AI assistant like get me through to a person!

• 
  JackyRE 🇨🇦 🇬🇧 (@JackyJRE) reported 4 minutes ago

  @MikeHalford604 Is it true you guys are shut down. So sorry man you deserved so much better. You were the best thing about mornings. F @Rogers

• 
  alexbowen (@alex__bowen) reported 6 minutes ago

  What the actual ****, where is @Sportsnet650 ??? @Rogers @Sportsnet

• 
  City of Love (@cityofluv2020) reported 9 minutes ago

  @Rogers internet has been down all day. What's happening?

• 
  Kiki's (@kikiclements) reported 10 minutes ago

  Anyone else having a problem with calls or texts with @Rogers

• 
  Deb (@Deblet1) reported 11 minutes ago

  @RogersHelps @rogershelps I am getting the run around and worst service ever !! #train your staff!! 3 transfers no resolve

• 
  Aunty Kay (@auntykay123) reported 12 minutes ago

  @RogersHelps We’ve waited hours on hold. This is a Rogers issue as it’s all customers with Rogers having these issues in our area what a joke

• 
  Canadian Titan (@Canadian_Titan) reported 18 minutes ago

  @SzteinCreative @RogersHelps The best service I've had with Roger's is when the people on the other end aren't following the script and are genuinely trying to help me.

• 
  MissJaes (@jayjimshier) reported 22 minutes ago

  @RogersHelps internet wifi down 47A avenue red deer after power surges this am - please advise

• 
  Oma (@Oma2414) reported 22 minutes ago

  @RogersHelps They keep referring back to customer service; it's like a loop.