Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1K, K1G, K1H, K2C, K2A, K1N, K1S and K1Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Kanata, Stittsville, Orléans and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Total Blackout | |
| Ottawa |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Gatineau |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris P Bacon
(@pozpiggy86) reported
@Rogers Why do you insist on doing work in my area that requires me to reboot 8 times now in the last hour in order to keep my service functional? I know it's you because this always happens at this hour and I lose sync! #CRTC
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Sunny
(@_sunnyboy_) reported
@91Tavares @Rogers @MapleLeafs You're the Bernie Madoff of the NHL. Can we get a do over on that awful contract? Please go back to the Islanders. Or anywhere else for that matter.
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Jacqueline
(@Jacquie2810) reported
@RogersHelps My internet is really bad in Ottawa Ontario. It's lagging, turning on/off. Is this going to go on for long. We have online schooling and it's a disaster.
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Chris P Bacon
(@pozpiggy86) reported
@Rogers I stand corrected.... SEVEN times I have had to reboot. I'm having to reboot every 5 minutes or so now. If you keep this crap up, I will happily cancel my service including my cable tv.
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ThisIsRochelle
(@RR416) reported
20 years of being a customer and @RogersHelps wants to charge me for a device I returned and then when I call to get it sorted, offers me 3 months of extra data. None of this is equal to the time I've spent (approaching 13 hours over 3 months) dealing with this.
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Dave Agar
(@dave1agar) reported
Another Rogers @RogersHelps internet outage? That's 4 times in less than 24hrs What's going on?
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🇨🇦🇨🇦🇨🇦🇨🇦
(@lawrence_kirkby) reported
@timandfriends @Rogers Sell them and donate the money : Rogers is not sending any help to Ukraine
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Nikki Mahoney
(@nikkipacsuta) reported
Hey @RogersHelps we have been experiencing issues with our wifi for the past couple nights. It’s particularly frustrating because I can’t turn on my smart lights to feed my baby in the middle of the night. What is going on???
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Mark Fullerton
(@m_fullerton) reported
@RogersHelps Your service in Mississauga is like a yoyo. What's happening? Also, I called the tech support and there is no option for a call back... have you discontinued that too ?
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Pablo
(@itsreallypaulh) reported
@RogersHelps Rogers chat got back to me. Told me Rogers is doing equipment upgrades in my area and to expect intermittent service until 5pm. Ok, that's fine but it would have been helpful if Rogers would have communicated this to its customers to allow us to make alternative arrangements