Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 14, 11:17 AM EDT.
- Internet (59%)
- Wi-fi (23%)
- TV (18%)
The latest reports from users having issues in Ottawa come from postal codes K1G , K2P , K1V , K2C , K1K , K2A , K1C and K4C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Rogers
Rogers is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 2 days ago |
|
Gatineau
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
TV | 3 days ago |
|
Bells Corners
|
Internet | 4 days ago |
|
Nepean
|
Wi-fi | 6 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Diane Fisico (@DianeFisico) reported from Ottawa, Ontario@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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LG (@LG_Toronto) reported@Rogers, your customer service is terrible! My senior mother was charged bogus roaming fees, has called several times, only to be told you have high call volumes and to call back and the agent via chat wasn't helpful at all. You're charging fraudulent fees and harassing seniors!
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Rick (@Rick41514583752) reported@Berniceness @Rogers Exactly.I contacted customer service and they just go by the script in front of them. I knew it was the line outside that needed to be replaced but they wouldn’t listen or knew what to do. Finally after 3 months and 5or 6 indoor technicians it got fixed. No compensation.
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A Blue Jays Boi. (@bluejayspeteguy) reported@Expos4ever10 @Rogers @Sportsnet Why do our prospects never make the top 100 unless they are a well known prospect, we've have had soooo many prospects turn out really well over they last 5-8 years...pound for pound i believe we turn out more major league ready prospects then anyone else.
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Angry Black Sheep (@SkepticalSheep) reported@billieroz @Berniceness @Rogers Yet we Canadians pay among the world's highest rates for phone service. It makes no sense, don't wrack you brain on it.
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Jennifer Leigh (@WriteLinesInk) reported@RogersHelps Too hard and for too long and then kept yourself unavailable for resolution until you get your ching ching ching money you felt you had coming. I'm done. Not one more penny paid. The phone will be returned. I will move to another carrier. Goodbye and good luck
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Mat 🇨🇦 (@DakRookie) reported@Berniceness @Rogers I agree, but for context, when Americans called Sprint/Nextel help line years ago they were actually calling me in Ontario Canada. These giant corporations just outsource everything to lowest bidder. Been going on for years.
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Pat Quinn (not that one) (@FHPQuinn) reportedWow more reason why @Rogers sucks
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info
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FIGHTINSIGHT (@FIGHTINSIGHTPOD) reported@Rogers - changed my services 8+ hrs ago to watch the #WorldCup games and its still not working. Called 3x to cust service and get overseas people that cant speak English and hang up on you after waiting an hour on hold. Walked into a store and they said thats how it is - too bad
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Mario (@lindenclutch16) reported@SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS