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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 7 outage signals in the last 24 hours around Ottawa, including 7 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 2, 4:07 AM EDT.
  • 76% Internet (76%)
  • 20% TV (20%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K2C , K1T , K1X and K2H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 2 hours ago
Ottawa Internet 3 hours ago
Ottawa Internet 6 hours ago
Ottawa Internet 9 hours ago
Ottawa TV 10 hours ago
Ottawa Internet 12 hours ago

Nearby cities with recent reports

Bells Corners

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • robertlendvai
    robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • race207_1
    Tarik K (@race207_1) reported

    @Notatrainer @ShiDavidi I don't know why @Rogers signed Ross Atkins and Mark Shapiro it makes no sense because they're terrible at the job

  • canadianinpoli1
    Politicalinsider (@canadianinpoli1) reported

    @Bratt_world @SportsnetPR @Rogers I hope they die a slow painful death, this is gross.

  • digitech777
    Digitech (@digitech777) reported

    @Rogers your customer service wait time sucks 😒

  • RichFriars
    R I C H (@RichFriars) reported

    @RogersHelps @RogersHelps I’m still waiting for a resolution !!

  • x_4lyfe
    x marks the spot (@x_4lyfe) reported

    @Rogers took the time to change their app logo to pride colors. How gay. Focus on better customer prices and support.

  • TheCynick
    The CyNick (@TheCynick) reported

    @grantmccagg I would never demand his firing. I just find it funny that @Rogers bent the knee to the woke left because Grapes tried to stand up for veterans. Now you have the guy who turned his back on Don making a joke about a **** drug and it’s okay? Why couldn’t Don have just apologized?

  • imthedarkknight
    Rocco Signorile (@imthedarkknight) reported

    Hey @RogersHelps what pathetic customer service , I’ve been a user for over 30 years+ I have cellular. Internet and cable. I have had multiple lines for my family members . My son is under my plan & he decided to get his own plan WITH ROGERS. However to move that over to his

  • GrahamHaigh
    Graham Haigh (@GrahamHaigh) reported

    @RogersHelps Oh thank goodness. I’m a Rogers/Shaw internet customer. Was on the phone with a rep about a month ago. We’d agreed that I need a tech to come out and look at the installation. The service to the router is about 60% of what it should be. I was told a call was coming to schedule.

  • soobird26
    Sue Leith (@soobird26) reported

    @Rogers @TSN_Sports @CBC Soooo….Rogers, you’ll be carrying the NHL games and playoffs for free then? Just as all Canadians have been used to for 70 years? You wouldn’t take that away from us, would you? That would be bad form. And bad for your reputation.

  • SolidSemtex
    Semtex (@SolidSemtex) reported

    @Rogers soooo you take the nhl broadcasts off cbc... only for us to have to deal with **** from sports net broadcasters.... thank christ for mute... cant stand the play by play folks you hire... always so biased against anyteam that isn't toronto or the hasbeens.