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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 9, 12:48 PM EDT.
  • 38% TV (38%)
  • 25% Internet (25%)
  • 19% Wi-fi (19%)
  • 13% Phone (13%)
  • 6% E-mail (6%)

The latest reports from users having issues in Ottawa come from postal codes K1K , K2B , K2P , K1X , K1Y , K1Z , K1R and K1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 14 hours ago
Ottawa Internet 1 day ago
Ottawa TV 2 days ago
Ottawa TV 4 days ago
Ottawa E-mail 4 days ago
Nepean Internet 5 days ago

Nearby cities with recent reports

Nepean

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • lileyao1998
    李乐尧 (@lileyao1998) reported from Ottawa, Ontario

    @Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • armie
    being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • rrcool53
    rrcool 🇨🇦 (@rrcool53) reported

    @RogersHelps How can I tell if I have 2.4 wi-fi. My wireless camera requires it and won’t connect. The network works fine with my phone and laptop but is not named SHAW-???? 5.0

  • uxridge_james
    James Burnell (@uxridge_james) reported

    Dear @Rogers you lied to me and said the people calling 3 times a day to switch to Roger’s don’t work for you. Finally someone was honest and said you have to many agents and they can’t keep track. Please fix your **** I’m tired of the constant harassment. #rogerssucks

  • Yaboynemipt2
    Nemmii (@Yaboynemipt2) reported

    @Rogers you’re so lucky you own most of the lines in my city. Your internet is ******* terrible and I wish I could get my @Bell internet back. Dogshit *** company.

  • 1714tak
    Thomas Keith 🇨🇦 (@1714tak) reported

    @RogersHelps Oops! Saw the change mentioned in the last bill. Thank you! How can I cancel a review I just made. Can Anna do it?

  • marcuswaters
    MW (@marcuswaters) reported

    @Rogers Part 2 - Your infrastructure doesn't allow customers to reach the support due to 'excessive call volume (=everybody calling to complain re unauthorized increases. Ridiculous options to get through to an agent. AI ftw. Cost cutting at its finest. Bigger bonuses inbound

  • donhewitt15
    DHewitt (@donhewitt15) reported

    @FierySharky @Rogers @Sportsnet Terrible!

  • Juniorceo7
    mmm (@Juniorceo7) reported

    @Rogers fix your ****** data services in canada im not paying for the slowest 2009 data speeds morons

  • mitchlafon
    Mitch Lafon (@mitchlafon) reported

    @kristineortisi @Rogers There is a hack… choose the French option. That they answer right away. If you speak French great; if not, they will transfer you to an English speaking customer service rep…

  • tsmitheman
    tim smitheman (@tsmitheman) reported

    @RogersHelps Please help

  • sxysndwch
    Emotional Black Hole (@sxysndwch) reported

    @cwiltzy @Rogers Dropped them at home and for work. 500 lines because of thier horrible practices.