Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 8, 3:35 PM EDT.
- Internet (43%)
- TV (20%)
- E-mail (13%)
- Total Blackout (10%)
- Wi-fi (7%)
- Phone (7%)
The latest reports from users having issues in Ottawa come from postal codes K1T , K1G , K1A , K1S , K2B , K2P , K2H and K1H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Total Blackout | 13 hours ago |
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Ottawa
|
Internet | 1 day ago |
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Ottawa
|
Internet | 2 days ago |
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Ottawa
|
Internet | 2 days ago |
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Ottawa
|
Internet | 3 days ago |
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Ottawa
|
TV | 4 days ago |
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Canadian Boomer 🇳🇱 🇨🇦🇮🇱 (@feyenoordted) reported@highertrust @Rogers @Bell NFL CHANNEL HAS NO SOUND...(except on commercials). CNBC WORLD (with no sound) , not live in New York....Rogers gets over 400 a month from me. This is BAD
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Mel 🇨🇦 (@Melbell1013) reported@Bell I have just had the worst customer service experience trying to change my ridiculously high bill. Transferred twice, lastly, to the loyalty department. Was on for over 40 mins to only be left sitting. I finally hung up. You need to sort yourselves out! @Rogers @cogeco
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Nathan Rehm (@ohtownrehm) reported@RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Nathan Rehm (@ohtownrehm) reported@RogersHelps Still waiting for a follow-up. I’m trying to get an unactivated order removed. The equipment was never used and was returned via FedEx. Please stop brushing me off to phone/chat — chat disconnects and phone support takes hours with no resolution.
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Nathan Rehm (@ohtownrehm) reported@RogersHelps I’m not interacting with anyone claiming to be FedEx — I posted the tracking label from the return. The order was never activated and was already sent back. Calling/chatting hasn’t been possible due to extreme wait times. Please escalate instead of sending scripts.
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Nathan Rehm (@ohtownrehm) reportedHi @RogersHelps, I need help deleting an unactivated Ignite order. Rep said would auto-cancel if not accepted. Purolator left it outside and I returned it. FedEx Track: 792007773926 (returned Oct 29/25). Acct#: 5-0661-8804 Please escalate to Order Mgmt to remove order + charges
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Nathan Rehm (@ohtownrehm) reported@RogersHelps This CBC story sums up what I’m dealing with. I’ve been trying to get an unactivated order removed from my account. The equipment was returned via FedEx. Phone support takes hours, chat disconnects, and nobody is resolving it.