Rogers Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K1R, K2P, K1S, K1N, K1V, K1K, K1J and K1Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (10%)
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Wi-fi (10%)
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Total Blackout (9%)
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Phone (9%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Gatineau, Kanata, Stittsville, Cantley and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
TV | |
| Ottawa |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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self depreciating omar
(@MelancholicOmar) reported
from
Ottawa, Ontario
I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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Sarp Kizir
(@RoughChopOttawa) reported
from
Ottawa, Ontario
I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Cyn Desjardins
(@KindlyCyn) reported
from
Ottawa, Ontario
Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Leslie Price
(@LesliePrice1121) reported
@RogersHelps Yeah it just gets stuck on 5 after counting down doesn’t say boot and no time reappears
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Samer Bishay
(@SBishayIRIS) reported
@fanCRTCProfling They’re known to act that way. They use use our network and don’t even pay for it. Hence our court case against them. Truly bad actors those @Rogers folks.
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Leslie Price
(@LesliePrice1121) reported
@RogersHelps what does it mean when your pvr box reboots and sticks on -05- nonstop problems with it this week
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lmccoy
(@lmccoy64484647) reported
Dear @Rogers if you want your monopoly of the Canadian market at least provide a service #internetdown again....
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François Caron 🇨🇦 (AZ:💉💉 Flu:💉)
(@Milnoc) reported
@SBishayIRIS @fanCRTCProfling @Rogers The only issue is 4G VoLTE. It only works with a phone supported by Videotron. That doesn't include uleFone. And yet, my Armor 6E worked flawlessly in Japan. I still have to test my new Armor 12 with a voice call on Videotron's 5G network to see if it remains 5G.
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YurkshireLad
(@yurkshirelad) reported
@Sportsnet "you've reached your device limit". No, no I haven't. I'm using one device. You're owned by @RogersHelps so I'm not surprised that you can't provide a stable service.
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Andrew Demedeiros
(@AndrewDemedeir2) reported
@Rogers fix ur internet bro making a switch to @Bell
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(sf10💙)
(@neaIrigga) reported
@RogersHelps oh you’re definitely reimbursing me for this garbage internet on the weekend of all times
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Jason Sturgeon
(@jaysturge) reported
@RogersHelps fyi this is still an issue on both my firecubes, only using the sportsnet now. Uninstalled, reinstalled, power cycled rogers modem, restart cubes. Only app that hangs and buffers is the sportsnet now app.
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Larry Barber
(@LarryBarber613) reported
@Rogers internet down in K2G