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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 21, 4:16 PM EDT.
  • 46% Internet (46%)
  • 17% Wi-fi (17%)
  • 14% TV (14%)
  • 11% Total Blackout (11%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Ottawa come from postal codes K1S , K1K , K1G , K1J , K1T , K2B , K2C and K2P .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 2 days ago
Ottawa Total Blackout 2 days ago
Gatineau Internet 2 days ago
Ottawa Internet 2 days ago
Gatineau Internet 2 days ago
Gatineau Internet 2 days ago

Nearby cities with recent reports

Gatineau

3 recent signals

2 days ago
Nepean

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • AFishbain
    Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • Patrick_Leger
    Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • 1fallandallf1
    Everyman/woman (@1fallandallf1) reported

    @JustMeJamie64 @Rogers A terrible experience every time. You're right. Why doesn't Rogers stay in Canada and use Canadian labour? Because they are greedy and not loyal to their customers. Their loyalty is to the dollar, money is everything.

  • gracos2011
    gracos2011 (@gracos2011) reported

    Rogers outage in Whitby; 3rd time in a week; we'll done in providing unreliable service @Rogers @RogersHelps @ROGERStvDurham

  • kdd2904
    Kdd2904 (@kdd2904) reported

    @JustMeJamie64 @Rogers Yes I am trying to call Rogers for days to cancel part of my plan and as soon as they hear cancel either they cut the line saying all of he agents are busy call later or keep on pushing you on to different agents, no they don’t handle cancellations you have to talk to customer se

  • ShannonBDouglas
    Shannon Boschy: Candidate for School Trustee OCDSB (@ShannonBDouglas) reported

    @georganneb @Rogers Oh, but when you’re no longer a customer they will call you endlessly with offers, sometimes I’ll get three calls in a hour. @rogers ignores CASL laws and refuses to take me off their unsolicited phone call lists. No matter how many times I ask to be taken off their list, they keep calling. If you ask to speak with a supervisor, their telemarketers, like Peter from Mumbai, just hang up.

  • IbbiKb
    IbbiKB (@IbbiKb) reported

    If you're a @Rogers mobile customer and take the Barrie Line @GOtransit train, does your internet just not work majority of the time once you leave downtown core? Is @Bell better? I just might have to switch coz this is pathetic

  • CRMxox
    CRM🇨🇦 (@CRMxox) reported

    @Rogers @RogersHelps 3 days later and no response and currently on hold 1 hour and 20 minutes. Absolutely ridiculous. After being a customer for 30 years, when I do get through to a human being it will be to cancel. @Bell picked up my call immediately yesterday....

  • sanwins
    Sanwin (@sanwins) reported

    Hey @Grok does @Rogers claim it's tech support is based in Canada ?

  • hindsightjane
    Jane Drover (@hindsightjane) reported

    @RogersHelps It took 55 minutes on hold to reach a human and then more time for a solution. The solution would have involved many hours of my life, so I chose to live with the problem.

  • JenkinsLefroy
    Lefroy Jenkins (@JenkinsLefroy) reported

    @RogersHelps @celinalex_ru @Rogers, how can we consumers help to track these scammers down and expose them? The numbers they call from are either ghost numbers or cloned. I've called several actual people to inform them their numbers were being used for these scams.

  • frenchlefty26
    Determined Canuck (@frenchlefty26) reported

    @georganneb @Rogers As much as I hate to admit it, Bell is far superior. It may be slightly more expensive, but their service is rock solid. YMMV.