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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 26, 2:06 PM EDT.
  • 55% Internet (55%)
  • 15% Wi-fi (15%)
  • 9% Total Blackout (9%)
  • 8% TV (8%)
  • 8% Phone (8%)
  • 4% E-mail (4%)

The latest reports from users having issues in Ottawa come from postal codes K1K , K1G , K1V , K1N , K1A , K1T , K1S and K2H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa Wi-fi 2 days ago
Ottawa TV 2 days ago
Ottawa Internet 3 days ago
Ottawa Wi-fi 3 days ago
Ottawa Internet 6 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • a_shaily
    Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamLisk
    Adam Lisk (@AdamLisk) reported

    @RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps Its on both. I tried doing on the phone and through online and I am not getting feedback on either. I shouldn't be in a situation where a phone with 100% charge dies before I can connect with rogers. My issue is I got a new watch but its not connecting to the plan.

  • wheelgirl77
    Elizabeth Bryant (@wheelgirl77) reported

    @RogersHelps The outage page is working it says there isn’t one in my area or at my address but my service is down the modem is blinking yellow and I’ve done a complete reset my unplugging the modem from its power source and plugging it back in and it’s still down.

  • _RanjanSoni
    Ranjan Soni (@_RanjanSoni) reported

    @stitchlady @Rogers I would if I could. It is at their end. Their system needs to re-provision my wifi. I reset my network settings (just because their 'AI bot Anna' asked me). Then Anna told me that I need to call them. Called them about 4 different times and waited each time between 90-120 minutes

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps the amount of poor reps taking calls and lying with promos. Telling me the bill will be high and will balance the next month. It’s worth to payout the penalty and go to @Bell since they just came to my door!$85 internet & TV

  • briangm11
    BrianM (@briangm11) reported

    @RogersHelps Apparently having no other option, called your Tech "support" again. I've been on hold for 81 minutes and counting.

  • JeffreyBannon
    Jeffrey Bannon (@JeffreyBannon) reported

    Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

  • soul_supplier
    Soul Supplier (@soul_supplier) reported

    @RogersHelps Absolutely unacceptable. What am i paying you guys for when your service isn't consistent. No just wifi

  • tom_canadien
    Tom Canadien (@tom_canadien) reported

    @Sportsnet @rogers All the lemmings in Southern Ontario will put up with this crap.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @KoronaB5899 @Rogers UNVERIFIED Rogers AI chatbot asking for your “details.” Where does that information go, and is it secure? Don’t fall for the appearance of help. The original post says these exposed wires have been ignored for four years. Another “please DM us” response changes nothing.