Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	7 hours ago
Bells Corners	Wi-fi	15 hours ago
Ottawa	Wi-fi	5 days ago
Nepean	Internet	6 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Corgi Durst 💙 (@shakenbridge) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 15 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Leah Ferko (@LeahOttawa) reported 16 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  SamanthaLamb (@Spideewoman) reported 18 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  international Man of Mystery👑 (@kinginxavier) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Roach_WC (@roachwc) reported 21 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Steven Chartrand (@StevenChartrand) reported 25 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Ryan (@cliffyryan22) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 34 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Meera Dilawri (@meeradilawri) reported 37 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Franz Holtz (@TWFS) reported 40 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  613_Me (@613_Me) reported 46 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Samantha (@samanthadolly28) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Christian Lee (@christianflee) reported 48 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  milkbeerdave (@milkbeerdave2) reported 49 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 50 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  BippinQueen (@BippinQueen) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  JohnnyCanuck (@DarkMaple) reported 57 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dysfunction Al (@Dysfunctiontime) reported 4 minutes ago

  @LesMoore5 @MichelleRempel @Rogers Poor sound quality with large service gaps depending on weather and geography doesn’t strike me as perfectly designed.

• 
  Andy Obi (@kynetics) reported 4 minutes ago

  @RogersHelps My SMS works. The only problem is the calls which do not work. I cannot even call Rogers customer care

• 
  Jasmine Kaur G (@jgarcha) reported 4 minutes ago

  @RogersHelps What is causing all of these service disruptions?? I am paying almost $300 a month, my bill keeps going up but the service keeps going downhill. Very frustrating and disruptive.

• 
  Larry the hairy 🤟🏻😜 (@Eyespyaniceass) reported 6 minutes ago

  @RogersHelps I’ve done that. I’ve tried everything you can try and suggest. It comes down to crappy signal period. I’m not the only one who has this issue.

• 
  𐕣𝕯𝖆𝖗𝖐𝕮𝖗𝖚𝖘𝖆𝖉𝖊6𐕣 (@DarkCrusade6) reported 7 minutes ago

  The amount of times I keep calling @Rogers just to downgrade is ridiculous… @RogersHelps either answer the call, or I’m canceling my service

• 
  Michelle Rempel Garner (@MichelleRempel) reported 13 minutes ago

  My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

• 
  Andy Obi (@kynetics) reported 14 minutes ago

  @RogersHelps I have just switched to a different network. The problem has been solved. Thank you.

• 
  Jeremy Stewart (@decstewartje) reported 17 minutes ago

  @RogersHelps @vandana_bhalla How about stop buying out your competition to the point where you have no capital left and need to lay off ALL your Canadian support team and move support overseas?

• 
  Ray of Knight 23 (@CoffeeSacred) reported 17 minutes ago

  @rodmickleburgh @Rogers I can’t believe how many people are upset by this yet never listened to in when it was on the air.

• 
  The CyNick (@TheCynick) reported 18 minutes ago

  @stevkev1701 @rodmickleburgh @Rogers There was notice. When these stations reviewed their numbers every day or week. They would see the writing on the wall. If you’re a cook at restaurant but you get only 1 customer a day who orders a bowl of soup do you get to act surprised when the restaurant owner closes shop?