Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ottawa come from postal codes K1K, K1S, K2H, K1V, K1H, K1R, K2C and K2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Rogers
Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Orléans, Ottawa, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Orléans |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Stittsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
@RogersHelps Lucky for the tech he didn’t need to do any outside work. This one was much more knowledgeable than the previous one and offered suggestions as well to help troubleshoot. Sadly issue is with my PVR box. Gotta replace it. Will call tonight.
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Anic vdN
(@stunbunny) reported
from
Ottawa, Ontario
@NeonShines @Rogers That’s why I no longer use them. It’s problem after problem. #wouldrathernothavecable
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
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A.G.LEN
(@AmmarGlen) reported
from
Ottawa, Ontario
Hello @Rogers i had the worst experience with you in the past couple of days and i am done with you #Ottawa #Canada #bell #telus #fido everybody stay away from rogers and you will be charged extra and you wouldn’t even know unless you look for it
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Thanks for the response, not sure the first sentence about being in a connected world is really necessary as all I was interested in knowing was if there was a problem and then some indication of what it was and what then repair timeline was estimated to be. Apology helps too.
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Michael Suddard
(@MichaelSuddard) reported
from
Ottawa, Ontario
@1darkblonde @Rogers Also took 8+ requests to get off their addressed mail list. They tried to get me to contact Canada Post. No dude, I don't want your company's shit. I'm literally being nice so you don't have to print it!
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps recently I called about a promotional plan you were offering 500u customers to find out I wasn't eligible because of my postal code how can you offer double the service for a third of the price based on geographical location .....
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@DUDE439) reported
@RogersHelps Always sorry for but still always happy to take full payment with no care about customers quality of service.
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Farhan فرحان
(@FQureshi89) reported
@Rogers @RogersHelps worst of the worst telecom companies to deal with. They simply won’t give another plan that offers same talk and text allowance but allows wifi calling and voice over LTE. Whereas anyone who is a new customer, depending on d sales rep can get that plan! #scam
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Melanie
(@MellieLangie) reported
from
Toronto, Ontario
@RogersHelps we chatted yesterday about the internet being down. It’s down right now and had been spotty all morning. Is there an issue in the Yorkville area?
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YaredM
(@DerayZhem) reported
@RogersHelps NHL Live is broken tonight. All games are blacked out. Really disappointing considering the price of this product... When will this be resolved and what are you doing about it???
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Czar Hey
(@CzarHey) reported
@RogersHelps Hi Rogers, would like to report that my Internet is down in the Markham, Ontario area. My Wi-Fi router is working but none of my devices can access the Internet. Currently using chatr mobile hotspot which is very slow. Any ETAs on the situation?
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tbean
(@treena8799) reported
@Rogers Oh...we were led to believe the orders should be fulfilled quickly (within a week) when we spoke to rep at store level. That’s disappointing. If it weren’t for having the opportunity to sell my current phone for the price I wanted it wouldn’t be such an issue. :( @DSFraser
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Jennifer Court
(@jenncourt) reported
@RogersHelps my internet was spotty all morning and has been down since about 11am. I’m in Leslieville. Please advise when the problem will be resolved
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Kevin Cahill
(@kevintcahill) reported
Why is @NHL live not working @RogersHelps no one on the phone seems to know - do you have any updates...?
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Samantha Sudds
(@SamanthaSudds) reported
@RogersHelps it seems that local businesses were warned of the service interruption around Queen East in Toronto a couple days ahead. Why weren’t residential customers warned? Many of us are wfh and would have appreciated being able to plan ahead/tell our managers.
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Anna T
(@NanaBanana929) reported
@RogersHelps Is there an internet outage in Toronto? I've tried rebooting and it's still not working.