Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K2P, K2C, K1G, K1N, K1C, K1T and K1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Coralie Waschkowski
(@coraliew) reported
@RogersHelps will you pay my late fees since aI cannot log in after three days of you “working to fix this as soon as possible” but it has been three days? I am on holidays and wasting time TRYING to pay my bills!
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Pablo
(@pabz007) reported
@Rogers @anghnd I’m talking about internet service.
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Caitie
(@CaitieMarieDee) reported
Just a big **** you to @cityofhamilton and @Rogers the fact that I wasn’t able to add more time to my parking due to service being down and not getting a notification from the app resulting in a ticket is complete bullshit. Also ******* rude customer service representatives
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Nick
(@SenselessEarth) reported
@RogersHelps @rogers Went to return my ignite equipment at a store and they refused to take them. Can you guys make it any more difficult for people? Instead of taking it and dealing with it I was sent away. Terrible company. Don't waste your time with Rogers
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Dave
(@drose2332) reported
@rogershelps there’s been an outage in my area for an hour now..no internet or tv/home phone..any news as to when this will be taken care of??
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Steve 🇺🇦
(@SteveD29) reported
Never in my life have I ever dealt with a company more confused about their service than @RogersHelps
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Brogan Freeborn🇨🇦
(@BroganFreeborn) reported
Anyone else experiencing another @RogersHelps outage in #kitchenerwaterloo?
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Rebekkah Wilkin
(@rebekkahmay) reported
@Rogers . Upside, because it IS a huge hassle to quit you, @Bell offered a deal with more service I wanted for about half the price for 2 years. They were VERY understanding. I felt valued, not talked down to.
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Ania
(@anna_skibinski) reported
@RogersHelps what’s the ETA of service coming back on in Lorne Park area? I got an an email 10 hours ago and no updates. Once again I have a job that I need to do so that I can pay for your services.
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Pablo
(@pabz007) reported
@Rogers I’ve been patient for a while but this is ridiculous. I’ve been with 0 internet service all afternoon and this causing major delays for my work again. So please, get it together here Staffieri, that free month has come with a huge cost already.