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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 28, 6:13 PM EDT.
  • 50% Internet (50%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Ottawa come from postal codes K2B , K1K , K1S , K2P , K2C , K1T , K1J and K1G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 6 hours ago
Ottawa Wi-fi 3 days ago
Ottawa TV 4 days ago
Nepean Internet 4 days ago
Gatineau Internet 4 days ago
Ottawa Internet 7 days ago

Nearby cities with recent reports

Nepean

1 recent signals

4 days ago
Gatineau

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • That80sG
    Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianOakely
    Darren Gudmundson (@BrianOakely) reported

    @PabloEsHOEbar @RogersHelps @Rogers They came out about three years ago, climbed to pole, said, "yep, that needs to be replaced". of course, they never did. More than 20 drops a day and slower than dial-up at times. When I was finally able to cancel on August 3rd, the same day they sent me a Revenge Bill of $250

  • AbdelrhmanShoi1
    Abdelrhman Shoieb (@AbdelrhmanShoi1) reported

    @RogersHelps @Rogers OK I called this number many time and just hold me on waiting and then call ended without any help

  • Farhana27610134
    FARHANA (@Farhana27610134) reported

    @Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!

  • ClaudioRocchi1
    Claudio Rocchi (@ClaudioRocchi1) reported

    @Rogers I have been trying to call customer service all day. Get same message we are to busy call again later. I would expect better from a company like yours.

  • joefaddoul7
    joe faddoul (@joefaddoul7) reported

    @Rogers @DirkSwagger I would love to get some support also. How does one actually achieve this with your company?

  • clintculture
    Clint (@clintculture) reported

    @RogersHelps and @Rogers is refusing to help clear up fraudulent accounts it created by misusing my private info. #RogersFraud

  • LJW61
    GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported

    @RogersHelps I called to let Rogers know and they want to have me wait around for three hours and charge me $75. If I’m not home will they come and fix a box of which I am just giving them a courtesy notification and do not need someone to attend my home and it’s not attached to my acct.

  • yiya2110
    Tanya Gil (@yiya2110) reported

    @RogersHelps Is there an internet outage in Edmonton? We're in the west end.

  • RandySaretzky
    @HolyDegenerate (@RandySaretzky) reported

    I will not pay my bill till I get service @RogersHelps you can cut my phone number off as I’m not in country I don’t care!

  • ZulmaJ
    Zulissima (@ZulmaJ) reported

    @Rogers so terrible that I have been on hold for the last 3 days for over an hour each time and still not able to speak to someone. 😖