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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 2, 7:25 PM EDT.
  • 36% Internet (36%)
  • 29% Wi-fi (29%)
  • 29% TV (29%)
  • 7% Phone (7%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1N , K1K , K1S , K2B , K1G and K1R .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa TV 1 day ago
Ottawa Phone 6 days ago
Ottawa Wi-fi 9 days ago
Bells Corners Wi-fi 11 days ago
Ottawa TV 12 days ago
Ottawa Internet 20 days ago

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • 613_Me
    613_Me (@613_Me) reported from Ottawa, Ontario

    So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • StoneySpartan
    StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario

    @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • tsmitheman
    tim smitheman (@tsmitheman) reported

    @RogersHelps live chat is unable to book a technician to come to my house. Says i need to call the line. Im not doing another 1.5 hour wait. pls help

  • MelnykKim
    Kim Melnyk (@MelnykKim) reported

    Hey @Rogers service. I’m trying to get support for someone to come deal with a downed wire in the street that belongs to you and the call centre has hung up on me twice when transferring me to the right people and virtual assistants are no help.

  • grittygirl88
    Grittygirl88 (@grittygirl88) reported

    On hold for more than 1 hour on customer care help line. How is this happening that you do not have enough customer care persons? @Rogers

  • strouder1974
    Strouder (@strouder1974) reported

    Hey @Rogers , i just wasted an hour on hold trying to get some assistance with my service, finally hung up as i can't spend all day on hold. I wonder how customer service is with @starlink?

  • Moon_River05
    Lynn Without an E (@Moon_River05) reported

    @Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔

  • TruthFringe
    Fringe Truth (@TruthFringe) reported

    @bdmolnar @Rogers I thought "**** OFF!" and a door slammed in their face was nice enough?

  • margarethughson
    Margaret ✨️ (@margarethughson) reported

    @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

  • madhi19
    John G KBO 🇨🇦 (@madhi19) reported

    @CanadasLeafs @Rogers Try the website, they really don't want you to call for that ****. I know it was two or three clicks with Videotron to get one.

  • HarjjiB
    Officially HarjjiB (@HarjjiB) reported

    @RogersHelps No **** it’s not your number.. and they keep on changing the number.. I’m just informing you that 1. Your customers account are about to get compromised due to voice authentication scam 2. Lot of angry customers looking for 50% off

  • Kevin1141531
    Kevin F (@Kevin1141531) reported

    @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.