Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Aug 10, 6:30 PM EDT.
- TV (35%)
- Internet (24%)
- Wi-fi (24%)
- Phone (12%)
- E-mail (6%)
The latest reports from users having issues in Ottawa come from postal codes K1K , K2B , K2P , K1X , K1Y , K1Z , K1R and K1S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 11: Problems at Rogers
Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 7 hours ago |
|
Ottawa
|
Phone | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
TV | 3 days ago |
|
Ottawa
|
TV | 5 days ago |
|
Ottawa
|
5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Gerald Butts (@gmbutts) reported from Ottawa, OntarioAgainst my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Zwanguy🎮 (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Honeyboy Wilson (@HoneyboyWilson6) reported@plkampe @Rogers Put yourself on the do not call list. You no longer have a relationship with Rogers and if they continue to call, you can file a complaint.
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Sydella (@newfiegirlrules) reportedHey @RogersHelps @Rogers after all the crap to return phones now you tell us you didn't receive 1 of them. I can send you screenshot from @PurolatorInc showing delivery for both on the same date & time.
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RDL (@The_Rene_Gade) reported@RogersHelps My smoke alarm keeps going off for no reason. I've been waiting for technical help over 20 minutes. Twice this year, my bill increased and service level decreased.
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El The 🇨🇦🇲🇹 (@franticmonkey) reported@Rogers if you lazy *****, can't hire actual human beings to work customer service on Sundays, how ******** do you have the gall to charge to so much @fordnation @crtc? I call and all I get is A, and an announcement the customer service is closed. What am I ******* paying for?
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Chinook 💨 (@northernchinook) reported@RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.
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Lucky (@tcislucky) reported@Rogers fix the Shaw internet outages every 30 mins or I will blow my ****** brains out on the CEO's front lawn.
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Cristina Aiello (@caiello2) reported@RogersHelps We have bulk service in our condo yet almost every day we get calls from Roger’s to upgrade our service. How can I stop these calls, take our # off the roster.
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Matt Goldberg (@MattyGold7) reported@KellyHrudey This sucks! @Rogers sucks. I’ve already cancelled my SN+ and they continue to validate that decision.
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Jeff (@SeNoR_Jeff13) reported@RogersHelps @MerileeToo I am also not receiving emails to my shaw mail accounts for last 3.5 hours. My friend also has the same issue. Is this because of the outage in Calgary?
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Shawna Schmidt (@ShawnaSchmidt16) reportedInternet been down for last two hours in SE Calgary area. And yet again nothing posted by Roger’s to that effect. @Rogers