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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 28, 6:13 PM EDT.
  • 50% Internet (50%)
  • 16% Wi-fi (16%)
  • 16% TV (16%)
  • 11% Total Blackout (11%)
  • 5% E-mail (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Ottawa come from postal codes K2B , K1K , K1S , K2P , K2C , K1T , K1J and K1G .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 1 day ago
Ottawa Wi-fi 3 days ago
Ottawa TV 4 days ago
Nepean Internet 5 days ago
Gatineau Internet 5 days ago
Ottawa Internet 8 days ago

Nearby cities with recent reports

Nepean

1 recent signals

5 days ago
Gatineau

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • BMSR18
    BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AbdelrhmanShoi1
    Abdelrhman Shoieb (@AbdelrhmanShoi1) reported

    @RogersHelps I need help I need customer services to reach me as soon as possible I need to stop my Sim and finish services it is charging bills and I am not using it since 3 months since I left

  • TheBigShot2012
    OUVÈLEKÒ (@TheBigShot2012) reported

    @AbdelrhmanShoi1 @Rogers Same here. Trying to contact costumer service and there's no way to get in. This is ridiculous!

  • HutsonWilmot
    Wil. Y. Hutson (@HutsonWilmot) reported

    Does anyone know how to get through to the useless customer service at @rogers ??

  • BobDuncan9751
    Bob Duncan (@BobDuncan9751) reported

    @XDUB1007 @Rogers Then won't have to listen to worst booth in MLB. Shill-man and Fiddle

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    @RogersHelps @Rogers can't take my call because of the high volume of calls. Wtf??????

  • clintculture
    Clint (@clintculture) reported

    @Rogers @RogersHelps Tally of attempts to get this handled to date: 1) 8 calls to the customer service line, each with no help because you don’t get to talk to anyone. Rogers says there are too many calls and won’t let you hold, they kick you off. 1/x

  • XDUB1007
    YesavageIsKing (@XDUB1007) reported

    The Jays should only play on AppleTV, cancel Sportsnet @Rogers

  • nacef_karim
    nacef karim (@nacef_karim) reported

    Waited 2hours 08 minutes to get help from @Rogers, no answer and the call was disconnected. Wouaw, no words to describe the experience!!!!!!!!

  • Goodfellas_TO
    We the north (@Goodfellas_TO) reported

    @Rogers customer service is a joke. Their agents have zero clue how to handle calls anymore. They hang up, transfer your call to another agent without any warning. It’s honestly embarrassing.

  • CrippledY
    frogy (@CrippledY) reported

    Never mind they are just tricking me @Rogers go **** urself I will stop paying this bill I bet I can get a Somalian line that lasts. Nah I’m playing I owe u 286 hahaha I’m just a **** head man I can’t help it