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Rogers Outage Report in Ottawa, Ontario

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1T , K1S , K2B , K2P , K2H , K1G , K1H and K2A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 12 hours ago
Ottawa TV 18 hours ago
Ottawa Internet 2 days ago
Ottawa E-mail 6 days ago
Ottawa Internet 6 days ago
Ottawa Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • asteroidblus
    Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • DerekdeLouche
    Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • FDDelahunt
    Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • posteringottawa
    POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • brenteriksmith
    smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike_88_12
    Mike (@Mike_88_12) reported

    @RogersHelps my internet and cable are both down! Thankfully my wireless is at least working for the time being!

  • JJMurphy24
    JJNeedsCoffee (@JJMurphy24) reported

    @RogersHelps internet down in Mississauga. Please tell me there are known issues and you're working on it....

  • LoriBurans
    Lori Burans (@LoriBurans) reported

    @RogersHelps can you send a link to an outage map? The website links don’t seem to work. Even better… an ETA when it will be fixed?

  • Mirra435
    Mirra (@Mirra435) reported

    @RogersHelps @RogersHelps is Rogers ignite down in Etobicoke/Toronto. Near Eglinton/Scarlett? Power went off. On again. No signal now from Rogers Ignite box to TV.

  • StefJoanne
    Stephanie Joanne (@StefJoanne) reported

    @Meridos2k9 @Rogers I’m L5K and we’re down

  • sonamy2000
    Yvonne Koehn (@sonamy2000) reported

    @Rogers not impressed. Aged customer settled an outstanding balance with you when cancelling account. Told it’s all settled. Collection agency now harassing them daily for unpaid balance. I’ve been on the phone mostly on hold for over an hour trying to get this cleared up.

  • SssFirdaus
    Firdaus.Sss (@SssFirdaus) reported

    @RogersHelps is the network down in the Jane/Finch Area in Toronto?

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • Zarjhee
    Zar (@Zarjhee) reported

    @RogersHelps ignite modem down in Clarkson, if Rogers isn't already aware.

  • danielle_ingram
    Danielle Ingram (@danielle_ingram) reported

    @RogersHelps How long until the outage is fixed? Happy to send account info.