Rogers Outage Report in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Ottawa come from postal codes K1Z, K1N, K2A, K1Y, K1G, K1A, K1L and K1V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (59%)
-
TV (14%)
-
Wi-fi (10%)
-
Total Blackout (8%)
-
Phone (5%)
-
E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
||
| Stittsville |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
-
DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
-
Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
-
613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
-
@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
-
Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
-
StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
-
Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
-
Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
-
me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
-
JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
-
Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
-
Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
-
Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
-
Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
-
Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
-
techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
-
PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
Stephen O'Connor
(@horseshoe7) reported
@RogersHelps North London is still unreliable since the great outage. Not to mention the outage itself preventing an entire day of work. 5 days of credit is a nice start, but not really adequate compensation.
-
YaBoiParkour 🏳️🌈
(@YaBoiParkour) reported
@Rogers I have no clue if it was your router or your network dropping for a moment but I am getting really sick and tired of your network problems.
-
Mani
(@Manibouy83) reported
@AboutRogers @RogersHelps Credit that you keep referring to, whether its 2 days or 5 days, i think most customers will be happy to give YOU the 10 bucks out of their own pockets! What kind of world are you living in? And $10 buys what exactly??? Terrible company showing its true colors...
-
leumaS
(@sbudirah) reported
@RogersHelps Dear Rogers, Please give honest description on what really happened so we can make an informed decision whether your network is actually secure and safe and reliable in the future. You keep saying vague things about improvement and earning people's trust, earn it, by details.
-
delta
(@deltaxsingh) reported
@JustinTrudeau @CRTCeng What happened with @Rogers is a disgrace. The Canadian Telecom industry needs competition to bring prices down and a public infrastructure so people don't die from 911 calls not being connected.
-
shannon crane
(@shannoncrane7) reported
Hey @Rogers our stuff is still not working how it should…. Is it going to be 6 days worth of credits now…. And counting….?
-
Karen Reinhardt
(@aussielollies) reported
@Rogers I just heard that apparently the issues are a thing of the past?? Why is my TV still pausing and recordings coming up with no sound? FYI - There are still issues present. #rogersoutage #fixitalready
-
Jennifer Gattellaro - Gatt’s Kitchen
(@jen_gatt) reported
@RogersHelps why are my pvr shows tonight without sound. The commercials have sound. Like wtf is the point of recording shows that I can’t hear. #dobetter
-
Tejas Aivalli 🇨🇦🇮🇳
(@tejasaivalli) reported
The CEO of @Rogers sent out an email apologizing for the outage last week. AT 11PM!!! What The ….??!! Who sends an email close to midnight, and that too about a national level outage?! #rogersoutage
-
DeeAnn Ray
(@DeeAnnRay3) reported
@IBarakat @AboutRogers @Rogers I have a question - may be a stupid one, but I'll ask anyway. Can anyone explain to me HOW you all are able to make comments on Twitter while you have no internet? Thanks for any response.