Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1G, K1C, K2P, K1A, K1T, K2B, K1Y and K1V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Greely, Barrhaven, Nepean, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
||
| Ottawa |
Wi-fi | |
| Gatineau |
Internet | |
| Gatineau |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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April
(@AprilC6) reported
@RogersHelps I trust you will do the right thing and credit everyone for the entire day you didn’t provide service and not make each of us call in to complain.
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Ramona C
(@Ramona592gtz) reported
@RogersHelps furthermore I just upgraded my internet package from Business Pro to Elite because your agents said it would help. It hasn’t! I am paying more and getting less?! No customer service...This is terribly affecting my WFH day job and my night-course performance...
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SanjaySivaji
(@SanjaySivaji) reported
@Rogers @amir_kiabi Still down when will it be up
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Kyle Van Delft
(@kylevandelft) reported
@JoelSweet @Rogers service came back online shortly after EMBC approved purchase of another providers device to support the #SearchAndRescue incident.
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Jenn B
(@Tucksmom20) reported
@RogersHelps I still have no service
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HousecallsHousecats
(@yeghousecat) reported
@AboutRogers @Rogers YOU SUCK ... I guess I need to look at switching companies ... luckily I had a coworker with a Telus phone so I was able to work today ... UNACCEPTABLE it took so long to fix
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Vadim M *️⃣
(@DonBisione) reported
Dear @RogersHelps, I was wondering if you would cover the $15 I spent on postal stamps today, to mail my printed out text messages. Sincerely your long time (@Fidomobile) customer.
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🇨🇦 Barbara Anne 🇨🇦
(@wicklessinedm) reported
Just got slammed with all the text messages I didn’t get today! Thanks for resolving the issues @Rogers it seriously sucked but things happen, especially, in a world run by technology!
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Austin Brettell - NCBNF
(@NewsChaserNTHLD) reported
@RogersHelps Here’s the problem. People like me who run their own businesses depend on wireless network to conduct our business from sun up to sun down I lost out on at least $1000 in revenue just because I was not reachable to my clients. I hope to be compensated for this!
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The Arctic Developer
(@TheArcticDev) reported
@leckie_sean @oxfordliving @RogersHelps The issue is who approved a global firmware rollout without secondary approval. Or, what was the root cause. Dev/Engineer here as well and this one really has me wondering what happened. My guess: firmware for another network was pushed to overwrite Rogers Public ID's