Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K2A, K1N, K1L, K1Y, K1J, K1C and K1V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/29/2025 14:10

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Stittsville, Ottawa, Nepean, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaStittsville TV
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaOttawa Internet
CanadaOttawa E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • meeradilawri Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • _jess_reynolds_ Jess Reynolds (@_jess_reynolds_) reported

    @Sportsnet What was the weather issue? There was no rain in Malaga and no rain at the time of the broadcast at the Toronto studio (at most, it was a spitting rain, not enough to knock out a satellite). Thank you for re-airing the match, but the damage is done. @Rogers fails us all the time.

  • ThewsTML thews 🇨🇦 (@ThewsTML) reported

    @thelifeofalvo Are they able to see how many people just simply mute or ignore these intermissions? What a joke @rogers Your product is awful and needs a lot of work.

  • Mr_B_tweets MrBtweets (@Mr_B_tweets) reported

    @munakadri @Rogers What Canadian cell phone companies charge is an absolute disgrace. This is still terrible value for money compared to other international markets. No idea why there isn't federal legislation to force these companies to charge lower rates.

  • itsallforever Lily (@itsallforever) reported

    @repa0005 @Rogers Same here, we have been having significant drops since yesterday morning and still no response whatsoever other than they cannot see any issues!!!! This is really frustrating @rogers

  • dubq 𝒍𝒆𝒕 𝒊𝒕 𝒓𝒐𝒕 (@dubq) reported

    @RogersHelps is there an outage in Beaverton ON today?

  • D16N1 D16N (@D16N1) reported

    Dear Canadians, let me remind you that @sportsnet is owned by @rogers This is just another technical issue by Rogers affecting Canadians coast to coast #DavisCupFinals

  • merveakgundogan Merve Akgun Dogan (@merveakgundogan) reported

    @Rogers it is almost 2023! Why does my internet cut out suddenly! Am I paying less that I must?!

  • repa0005 Franco (@repa0005) reported

    @Rogers internet been down for an hour now. Is there an outage

  • mza029 Mz. A. (@mza029) reported

    Seriously @Rogers wtf??? Can we not get ONE WHOLE WEEK of GOOD IGNITE SERVICE?!

  • ChaucerBabe Kelly Evans (@ChaucerBabe) reported

    Our internet with @rogershelps is so bad the online assistant can't even check the status of our internet because the connection isn't good enough.🤔🙄