Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ottawa come from postal codes K1T, K1V, K1N, K4M, K1K, K1H, K1S and K2A.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (5%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Shadman Islam
(@freeguy1215) reported
@lori_lm @Rogers Luckily no power outage in Carlingwood, but no internet since the storm
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Jihan Abbas, PhD
(@JihanAbbas) reported
Who at @rogers is responsible for sending out alerts that people are nearing data limits and can buy more? Because it seems like bad policy to do this when people are using this data because your other services have been down for days and customers have no other option…
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tricia candy...
(@missdominatrish) reported
Good morning @Rogers I'm sure you are still crazy busy after the hurricane and tornado but do we have an eta for when service will resume in Cornell Rouge/ Donald Cousens area? I believe they've already removed the fallen trees. Please advise. Thanks in advance.Happy Victoria Day
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JW
(@throwawayb99) reported
@RogersHelps hello - any idea when service will be restored to Richmond Hill L4C area? Been out since Saturday at 1:30pm
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🇺🇦🟢💜 Resilient to Trauma 🌻🦝🦄💥🦖🦕🐶🦎🦒🦀
(@mysticcshadow) reported
@Rogers @7Flash7 Ok what about refunding all of us impacted by the outage ? Seriously shouldn't be paying for my next bill as a result of your ****** service.
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david martinez
(@soydelsol68) reported
@Rogers @yayvey I've been having issues for three days now. I don't understand how the power outage affect cable . I have a generator and turn it on thinking I would have internet but no. Rogers is down .
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Smurf
(@polarsmurfs) reported
@soydelsol68 @Rogers @yayvey Rogers (albeit has plundered this with their customers) is having issues distributing internet and cable services due to hydro being out at the main distribution centre fpr your area. If they dont have power to send we cant recieve
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Camilo Yepes
(@seewhy89283259) reported
@RogersHelps, Houses across from me and houses on my side have internet yet I don’t. I called yesterday and a ticket was opened. Today I was told a ticket had to be resubmitted because it might’ve gotten lost. How am I to be confident you’re actually working to fix the problem?
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Harman singh
(@Harmans43029438) reported
@Rogers My wifi bill increased by double without any of my knowledge. Never gonna suggest rogers to anyone. The worst experience with any internet providing company.
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Dave Murray
(@dave__murray) reported
@RogersHelps, what’s with the 30+ hour internet outage at M6G? It kind of reeks of “our company, which posted a reported a 14.66 BILLION DOLLAR (CAD) 2021 revenue, is too cheap to pay technicians a holiday rate in order to repair services in a timely manner”