Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 17, 7:52 PM EDT.
- Internet (30%)
- Wi-fi (25%)
- TV (25%)
- Phone (10%)
- E-mail (5%)
- Total Blackout (5%)
The latest reports from users having issues in Ottawa come from postal codes K1K , K2P , K1S , K2B , K1J , K2C , K4M and K2A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 14 hours ago |
|
Ottawa
|
Wi-fi | 5 days ago |
|
Ottawa
|
Internet | 6 days ago |
|
Ottawa
|
Total Blackout | 6 days ago |
|
Gatineau
|
Internet | 6 days ago |
|
Ottawa
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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KK👨🦼🌈+ (@livingklife) reported from Ottawa, OntarioEvery time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Donna (@iCruiseify) reported@cookiegigan @RogersHelps @Rogers They did, the call dropped twice and they called back, unfortunately when it dropped the third time... So one of two issues solved at least.
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@JustMeJamie64 @Rogers Rogers only Had their staff across Canada do customer service, but last year they laid off most of their staff and contracted out their jobs to 3rd world countries…. That’s why their customer service is horrible now
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GM789 🇨🇦 (@mic56key) reported@BlueJays @rogers @sportsnetpr ditto.. never going to happen
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Frederick Smith (@agooddoggyX10) reported@RogersHelps No problems now, but for a full day I couldn’t access my accounts, and couldn’t send for 2 days. Your email servers servingVictoria weren’t working. Your website said nothing was wrong&your AI system didn’t know anything & led me to actions that locked me out entirely.
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reportedOn hold for 35 minutes with @Rogers @RogersHelps "customer service". #wtaf
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Cookie Gigan (@cookiegigan) reported@iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.
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EMTGuy 🇨🇦 (@EMTGuy) reported@TerryMac2 @Rogers Threaten to cancel…they’ll transfer you to someone else…threaten to cancel again….they’ll transfer you to someone who can actually help
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makdidit (@lone_wulfff) reported@JustMeJamie64 @Rogers Lol go tell that to the board of directors then. You think these people give a ****? It's all about the bottom line
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Cristina Aiello (@caiello2) reported@Rogers How do I get better service, my cable keeps cutting out. 3 tech calls since July 24/26 but problem happened again this evening Aug 17/26. Internet is fine, reg tv on cable cuts out. Called bulk service # 1-855-759-5856. Held forever finally hung up. Please help.
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Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported@LoveMy7Wood @Rogers @BlueJays I don't think he intended to be so bad at the plate. His defence has been impeccable. Can't take that away from him.