Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1S, K1V, K2H, K1A, K1G, K1R, K1T and K1N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
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| Ottawa |
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| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Woodburn
(@wudbrn) reported
@JashanSpb46 @RogersBiz @RogersHelps Do not get Ignite! Ours hasn’t been working for 10 days now and they won’t do anything! Terrible company.
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Chris P Bacon
(@pozpiggy86) reported
@Rogers Therein lies the problem.... I'm a TPIA customer because I refuse to pay your f*ck me up the a** prices
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Defiant and Proud
(@tmak9790) reported
Absolutely astonished by the lack of customer service by Rogers, I am currently on hold for over an hour and a half !!! @RogersBiz
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Brian G
(@Bgk1703) reported
@Sportsnet NHL blackouts are once again being incorrectly applied to my household by @RogersHelps and I cant watch the Game tonight. Can someone at Rogers fix this issue?
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Katie Henderson
(@Katie_GH) reported
@RogersHelps I have been put on an est 2.5-3.5 hr hold after a 75 minute wait. Reason is your customer service isn’t empowered to help me with more than a 15% cost inc. and no reason why. Do better. I have been with 5 yrs and never received credit for loyalty
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Bane Debeljević
(@84n3d) reported
So my 79 year old father is in LTC, unable to speak or do much of anything. My mother wants to change her internet provider but @Rogers is refusing to cancel her service without POA. She obviously has the POA but this process is designed to dissuade people from switching.
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Chris P Bacon
(@pozpiggy86) reported
Is it too much to ask @Rogers to deliver a stable and reliable connection? Every few weeks my connection gets unstable, they fix it, and a few weeks later, I have the same problem again and again. This is really getting old #CRTC
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speiky | TF141
(@speikyTF141) reported
@Rogers thanks for wasting my time on the phone for hours to cancel a contract I cancelled 2 YEARS ago. Rep guaranteed full refund of amount owed and “late fees” (LMAO). Bill shows I owe $1.03. Not about the dollar. Your company is a bunch of bloodsuckers. **** YOU. Never again.
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Salil Navghare
(@nsalil) reported
@Rogers I have been trying to get in touch with customer service for home monitoring, but there’s been a wait of 3 hrs every day… Online chat option always keeps me waiting for days … there is no other way to get in touch with you guys to resolve issue with my bill…
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speiky | TF141
(@speikyTF141) reported
@RogersBiz thanks for wasting my time on the phone for hours to cancel a contract I cancelled 2 YEARS ago. Rep guaranteed I’ll get a refund for the full amount. My final bill shows I owe $1.03. Not about the dollar. Your company is a bunch of bloodsuckers. **** YOU. Never again.