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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 17, 7:52 PM EDT.
  • 30% Internet (30%)
  • 25% Wi-fi (25%)
  • 25% TV (25%)
  • 10% Phone (10%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)

The latest reports from users having issues in Ottawa come from postal codes K1K , K2P , K1S , K2B , K1J , K2C , K4M and K2A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 2 days ago
Ottawa Wi-fi 7 days ago
Ottawa Internet 7 days ago
Ottawa Total Blackout 7 days ago
Gatineau Internet 7 days ago
Ottawa Internet 8 days ago

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • gmbutts
    Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • RaymondCheaib
    Raymond Cheaib (@RaymondCheaib) reported

    @Rogers I have never dealt with such horrible customer support. I have been trying to move my son's internet services from for the past two weeks and have been unable to get through at all times and through all of your channels. Even went to your store. This is ridiculous!!

  • thefringemin
    AB_Girl (@thefringemin) reported

    @JustMeJamie64 @Rogers That's precisely the problem for having a monopoly. I trifecta in CANADA. It needs to stop!

  • BenDaws22753025
    ICE CANADA (@BenDaws22753025) reported

    @JustMeJamie64 @Rogers Kicked Telus to the curb last week, they asked why, I told them their installers who were contracted for 2.5 hrs came and did half *** job in 30 minutes while speaking Punjabi in my house. Then upon reaching out to customer service, more foreigners. No Telus No Timmies No Thanks.

  • MaahirMomtaz12
    MM ꕥ  (@MaahirMomtaz12) reported

    @JustMeJamie64 @Rogers Rogers has outsourced their call centres for years. They preach Canadian but most of their customer service is foreign

  • RealKingiman
    Iman (@RealKingiman) reported

    @JustMeJamie64 @Rogers To answer your question when Roger’s/bell sees nobody wants to work a garbage job. You know what they do. They move there business to a foreign country where people will cause they don’t have any other option

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @RealKingiman @Rogers What does that have to do with it? The fact that to deal with a “Canadian” issue I was speaking with someone from another country. Rogers should be investing more in Canada with more Canadian call centers.

  • tokebekicittte
    White Chick (@tokebekicittte) reported

    @JustMeJamie64 @Rogers Rogers called me earlier today, I’m an ex customer. It was an Indian guy. He said he’d like to offer me half of what I was paying for my cellphone bill then asked me how much I paid. I replied,no, I don’t care and don’t call me back. 😒

  • MeshachAnd
    Shadrach, Meshach, and Abednego (@MeshachAnd) reported

    @JustMeJamie64 @Rogers Starlink! I will never return to the others.

  • justatalost
    huh (@justatalost) reported

    @LindsayDunnTV Everything in this country is straight garbage. Thats what happens when you have every telecommunications with only 2 companies. Do better @Rogers @Bell

  • CognizantBeing
    ConsciousCreation Inspired CH. (@CognizantBeing) reported

    @JustMeJamie64 @Rogers We need to start refusing to use business that give our information away to international call centre people. Than we wonder why our information in compromised. Even our banks are doing this....it needs to stop. We need complain as we are not getting customer service as we should.