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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 67% Internet (67%)
  • 22% TV (22%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1V , K1C , K1K , K1R and K1T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 7 days ago
Ottawa Internet 7 days ago
Ottawa TV 8 days ago
Bells Corners Wi-fi 8 days ago
Ottawa Wi-fi 13 days ago
Nepean Internet 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • shakenbridge
    Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario

    @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • sashillington
    Suzanne Shillington (@sashillington) reported from Ottawa, Ontario

    Is anyone else having problems with Rogers wifi? @RogersHelps

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • vivadz2011
    Nas Eldjazair (@vivadz2011) reported from Ottawa, Ontario

    Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • ritah8
    Rita G. (@ritah8) reported from Ottawa, Ontario

    @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sophie_everine
    Sophie (@sophie_everine) reported

    @Rogers why are you laying off customer service reps??? It’s hard to get through as it is!!! Online tools are difficult for the elderly.

  • kjackso3
    Toddy (@kjackso3) reported

    @alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.

  • robinandamelia
    Robin Brunet (@robinandamelia) reported

    @RogersHelps On hold over half an hour already. Want to report outage. This was not at all helpful. Tried resetting a dozen times at least

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @alancross @Rogers That’s what’s happens when you lay off your staff and hire 3rd world countries to run your customer service. After 45 years as a customer I cancelled all my services with Roger’s over their “new” customer service

  • PhatChin
    🔋Chin🔋 (@PhatChin) reported

    @alancross @Rogers Rogers is the worst. I was a loyal customer of theirs from 2007 up until four years ago. Bell is far superior.

  • reptoid27
    Reptoid - Independent Content Creator (@reptoid27) reported

    @TELUS Will you treat me and other disabled people better than @Rogers Shaw treats me? (See all posted details on this platform and others - also if you can, note the CCTS details if and when that goes public, if it does - or I can send you a copy by mail).

  • briangm11
    BrianM (@briangm11) reported

    @ShiDavidi Such a bad team this year. No better next year, either as all responsible are on long contracts and @Rogers is laughing all the way to the bank with 41,000 tickets sold for every game!

  • SandraMutilva
    Dr. Sandra Mutilva (@SandraMutilva) reported

    @RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!

  • gunner101
    Jamie Smith 🇨🇦🍁 (@gunner101) reported

    been on hold for 2 hours with @Rogers #fail #needbetterservice

  • briangm11
    BrianM (@briangm11) reported

    @globeandmail And the @BlueJays lose again, big surprise. And shut out, too! What a bad team this is this year. But once again, all the tickets were sold, so @Rogers will be laughing all the way to the bank!