Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	13 hours ago
Ottawa	TV	21 hours ago
Bells Corners	Internet	2 days ago
Nepean	Wi-fi	4 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Robert Kilin (@Robkilin) reported 1 minute ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Matt Clitheroe (@matt_clitheroe) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  PJ (@PJ_Hinton) reported 15 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Jennifer Julian (@jennybird70) reported 16 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 17 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Franz Holtz (@TWFS) reported 28 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 28 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Omar Elamam (@OmarElamam) reported 28 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Emma Pratt (@frmerprincess) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 38 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  TF Doyle (@cf_td3) reported 44 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  DannyOnThat (@DannyOnThat) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Suzanne Shillington (@sashillington) reported 45 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Steven Chartrand (@StevenChartrand) reported 49 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Franz Holtz (@TWFS) reported 52 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  Qu Jinghua (@QuJinghua) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Samantha (@samanthadolly28) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  @StanMikita (@GeorgeSHyde) reported 4 minutes ago

  @Rogers you expect me to pay for your **** home 5G

• 
  Love My 7 Wood (@LoveMy7Wood) reported 5 minutes ago

  @RogersHelps I gave up after 2 hours on hold. Horrendous customer service.

• 
  RichardYanker2U (@drinklotsofh2o) reported 6 minutes ago

  @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.

• 
  Jennifer Leigh (@WriteLinesInk) reported 6 minutes ago

  @RogersHelps Not the point. You have so much money and you pay off small portion for It and social media people. It's not your customer's job to police your contact information. Your people should hunt this stuff down and get it taken off the internet. Just another instance of carelessness

• 
  One complaint can outweigh a thousand compliments. (@allawilc) reported 8 minutes ago

  @RogersHelps When I go ito MyRogers it says there is a technical issue and return later!

• 
  Beverley Golden (@GoldenBeverley) reported 8 minutes ago

  @RogersHelps Holding an hour-and-a-half to talk to a real human! No internet today. No outages reported. Did all that’s suggested to troubleshoot the issue. What now!?

• 
  @HolyDegenerate (@RandySaretzky) reported 10 minutes ago

  @RogersHelps I need to talk to customer service and they said on the recording there to busy and hung up

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 13 minutes ago

  @Berniceness @Rogers @Rogers won’t respond unless you cancel your services or owe them money. After almost 50 years as a loyal customer, I cancelled all my Roger’s services after they contracted out their customer service to people that are clueless and always give contradicting info

• 
  Paul W (@beleaf85) reported 14 minutes ago

  @RogersHelps morning team! May I message you for help with an issue I’m having with my service.

• 
  Butterfly 🇨🇦🍁🍂🪻 (@xolburne20339) reported 19 minutes ago

  @LoveMy7Wood @RogersHelps The mindless knobs at Bell are just as friggen bad It is never-ending BS problems that never get resolved,especially when it is impossible to get an actual English speaking person or any real person for that matter Good luck