Rogers outages and service status in Ottawa, Ontario

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Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and E-mail.
The most recent signal from this area was received Apr 28, 6:13 PM EDT.

Internet (61%)
TV (14%)
E-mail (7%)
Total Blackout (7%)
Phone (7%)
Wi-fi (4%)

The latest reports from users having issues in Ottawa come from postal codes K1A , K2H , K1G , K4M , K1S , K1V , K1T and K2B .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ottawa	Baseline
Apr 28, 3:20 AM EDT	0	0	0
Apr 28, 3:40 AM EDT	0	0	0
Apr 28, 4:00 AM EDT	0	0	0
Apr 28, 4:20 AM EDT	0	0	0
Apr 28, 4:40 AM EDT	0	0	0
Apr 28, 5:00 AM EDT	0	0	0
Apr 28, 5:20 AM EDT	0	0	0
Apr 28, 5:40 AM EDT	0	0	0
Apr 28, 6:00 AM EDT	0	0	0
Apr 28, 6:20 AM EDT	0	0	0
Apr 28, 6:40 AM EDT	0	0	0
Apr 28, 7:00 AM EDT	0	0	0
Apr 28, 7:20 AM EDT	0	0	0
Apr 28, 7:40 AM EDT	0	0	0
Apr 28, 8:00 AM EDT	0	0	0
Apr 28, 8:20 AM EDT	0	0	0
Apr 28, 8:40 AM EDT	0	0	0
Apr 28, 9:00 AM EDT	0	0	0
Apr 28, 9:20 AM EDT	0	0	0
Apr 28, 9:40 AM EDT	0	0	0
Apr 28, 10:00 AM EDT	0	0	0
Apr 28, 10:20 AM EDT	0	0	0
Apr 28, 10:40 AM EDT	0	0	0
Apr 28, 11:00 AM EDT	0	0	0
Apr 28, 11:20 AM EDT	0	0	0
Apr 28, 11:40 AM EDT	0	0	0
Apr 28, 12:00 PM EDT	0	0	0
Apr 28, 12:20 PM EDT	0	0	0
Apr 28, 12:40 PM EDT	0	0	0
Apr 28, 1:00 PM EDT	0	0	0
Apr 28, 1:20 PM EDT	0	0	0
Apr 28, 1:40 PM EDT	0	0	0
Apr 28, 2:00 PM EDT	0	0	0
Apr 28, 2:20 PM EDT	0	0	0
Apr 28, 2:40 PM EDT	0	0	0
Apr 28, 3:00 PM EDT	0	0	0
Apr 28, 3:20 PM EDT	0	0	0
Apr 28, 3:40 PM EDT	0	0	0
Apr 28, 4:00 PM EDT	0	0	0
Apr 28, 4:20 PM EDT	0	0	0
Apr 28, 4:40 PM EDT	0	0	0
Apr 28, 5:00 PM EDT	0	0	0
Apr 28, 5:20 PM EDT	0	0	0
Apr 28, 5:40 PM EDT	0	0	0
Apr 28, 6:00 PM EDT	0	0	0
Apr 28, 6:20 PM EDT	0	0	0
Apr 28, 6:40 PM EDT	0	0	0
Apr 28, 7:00 PM EDT	0	0	0
Apr 28, 7:20 PM EDT	0	0	0
Apr 28, 7:40 PM EDT	0	0	0
Apr 28, 8:00 PM EDT	0	0	0
Apr 28, 8:20 PM EDT	0	0	0
Apr 28, 8:40 PM EDT	0	0	0
Apr 28, 9:00 PM EDT	0	0	0
Apr 28, 9:20 PM EDT	0	0	0
Apr 28, 9:40 PM EDT	0	0	0
Apr 28, 10:00 PM EDT	0	0	0
Apr 28, 10:20 PM EDT	0	0	0
Apr 28, 10:40 PM EDT	0	0	0
Apr 28, 11:00 PM EDT	0	0	0
Apr 28, 11:20 PM EDT	0	0	0
Apr 28, 11:40 PM EDT	0	0	0
Apr 29, 12:00 AM EDT	0	0	0
Apr 29, 12:20 AM EDT	0	0	0
Apr 29, 12:40 AM EDT	0	0	0
Apr 29, 1:00 AM EDT	0	0	0
Apr 29, 1:20 AM EDT	0	0	0
Apr 29, 1:40 AM EDT	0	0	0
Apr 29, 2:00 AM EDT	0	0	0
Apr 29, 2:20 AM EDT	0	0	0
Apr 29, 2:40 AM EDT	0	0	0
Apr 29, 3:00 AM EDT	0	0	0
Apr 29, 3:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	E-mail	9 hours ago
Ottawa	Internet	4 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago
Ottawa	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Patrick Leger (@Patrick_Leger) reported 2 minutes ago from Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
Suzanne Shillington (@sashillington) reported 4 minutes ago from Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
Arron A. Fishbain (@AFishbain) reported 6 minutes ago from Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 8 minutes ago from Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
Roach_WC (@roachwc) reported 10 minutes ago from Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
Montse Zidan (@MontseZidan) reported 10 minutes ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Jet-Senator 🏒 ✈ (@That80sG) reported 15 minutes ago from Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
Robert Kilin (@Robkilin) reported 26 minutes ago from Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
Christian Lee (@christianflee) reported 29 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
BMSR (@BMSR18) reported 29 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 30 minutes ago from Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 37 minutes ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
zachjackdad (@zachjackdad) reported 41 minutes ago from Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
Mike Carroccetto (@Media_Mike_Ott) reported 44 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 44 minutes ago from Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
StoneySpartan (@StoneySpartan) reported 53 minutes ago from Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
kristy 🏳️‍🌈 kavvy (@kavmac) reported 53 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Nas Eldjazair (@vivadz2011) reported 53 minutes ago from Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Kristen Buter (@butes) reported 54 minutes ago from Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
Robert Kilin (@Robkilin) reported 59 minutes ago from Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Terf of the north (@terftasticwoman) reported 10 minutes ago
@globeandmail It's absurd that they have to do this. @Rogers makes it nearly impossible to cancel. They probably owe me $500 and I'll never get it back. It's offensive.
Bill Cooney (@BillCooney) reported 15 minutes ago
@RogersHelps I’ve spoken with 5 people now and have yet to be transferred to the correct business support line.
Joan Lucy Picard (@PicardLucy) reported 15 minutes ago
Waited 7 minutes for my @Rogers to come back. Saw about 30 seconds of the American national Anthem & it went out again. Didn't even get to see the Canadian national anthem. Stupid Rogers connection.
Quintessence (@_Matrix_666_) reported 18 minutes ago
@globeandmail @IreneHGalea @rogers already crappy service will continue to get worse.
limbo (@Limbo1981Limbo) reported 21 minutes ago
@EdmontonOilers @Rogers @RogersPlace you learned nothing from the past. and specially you still have a goalie issue. pathetic management!
🇲🇽🇨🇦Alex Rupert (@alexanderupert) reported 24 minutes ago
@CTVNews @Rogers packages won't go down in prices. Truly a greedy bunch
Charley (@CharleyXRP) reported 25 minutes ago
@Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it
Stephen (@SBMiron) reported 28 minutes ago
@RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?
BeyondOldfashioned (@Karen22912) reported 31 minutes ago
@OllKorrect_eh @Rogers @CRTCeng EXACTLY!!! Didn’t Justin Trudeau a long time ago talk about internet costs??? We are a nation with one of the higher costs for this service. (I’m having a bad day today, lol)
Michael Mahoney (@MikeTheNavyGuy1) reported 32 minutes ago
Pretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.