Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	14 hours ago
Bells Corners	Wi-fi	21 hours ago
Ottawa	Wi-fi	5 days ago
Nepean	Internet	6 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Rick Haga (@RickHgr) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 13 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  JEM (@JEM19126745) reported 26 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  international Man of Mystery👑 (@kinginxavier) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  BippinQueen (@BippinQueen) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Emma Pratt (@frmerprincess) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Pam Hewitt (@PamHewitt19) reported 40 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  BippinQueen (@BippinQueen) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  @sallycthomas (@sallycthomas1) reported 46 minutes ago from Ottawa, Ontario

  People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

• 
  Roach_WC (@roachwc) reported 49 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  PARAGON CAUSE (@ParagonCause) reported 51 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  Franz Holtz (@TWFS) reported 51 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 54 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Patrick Leger (@Patrick_Leger) reported 54 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Qu Jinghua (@QuJinghua) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  JohnnyCanuck (@DarkMaple) reported 59 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Corgi Durst 💙 (@shakenbridge) reported 1 hour ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mo (@___MSF) reported 2 minutes ago

  @Rogers is actually the worst!!!! They don’t help you with anything at all

• 
  Chris Conley (@ResearchChat) reported 5 minutes ago

  @Yuvrajsv1rk @Rogers Having the exact same issues with @Rogers 2 hours on hold (which appears to be the time limit for their hold-status) and then told by the automated voice to call back another time and disconnected. Did you get anything resolved?

• 
  Anne (@anelame) reported 5 minutes ago

  @RogersHelps We had an outage for 15h can you confirm credit will be given for that. We had no tv, internet or phone service at all

• 
  Deb (@Deblet1) reported 6 minutes ago

  @RogersHelps I don’t mean to be rude but you are asking many questions for what? If you read my posts I did not get any resolution and clearly no one is sending a modem given three transfers and not one of the staff knows who handles it. Tech put me to Customer Care they put me to legacy

• 
  Kelly DeRidder, MP (@KellyDeRidderMP) reported 7 minutes ago

  My colleague @RachaelThomasAB is right. @Rogers can't be allowed to receive lucrative benefits to "protect local journalism" only to turn around and exacerbate Canada's news desert problem. I echo her calls for @MarcMillerVM to investigate these station closures.

• 
  Alison S. (@yidchick) reported 12 minutes ago

  @RogersHelps @mattklopot Rogers is bs they don't actually want to help it's lip service

• 
  Matt Cundill | Voiceover 🎙️ | Podcast Wizard 🎤 (@MattCundill) reported 13 minutes ago

  @RogersHelps Here’s what happened… Rogers service person: “You have 30 days to return the equipment” Me: “It has been sent. I can get to your courier provider in 4 days.” Next Day another call: “You owe us $1000 for the equipment you haven’t returned.” Day after That: “When are you paying us for the equipment you haven’t returned?” Day after that: “We haven’t received the equipment, can you arrange payment?” While Driving to return the Equipment: “If you don’t return the equipment we will charge you” None of your people could access notes on the file from the previous call. Now bye.

• 
  The Wary Lemming (@thewarylemming) reported 14 minutes ago

  @GiantBlueRing @Rogers @BlueJays The ratings were terrible. I'm no fan of Rogers but it's not a charity. Streaming has killed radio. A death that started about 25 years ago with automation. And then mergers. Radio is dead or dying. I say this sadly as someone who was in the biz years ago and loved it.

• 
  Cadence Grace (@cadencegrace) reported 18 minutes ago

  @RogersHelps It was abundantly clear what I wanted to do that day, and if she had told me what I would need to do that from the minute, I walked in and had clarified that half of what I wanted to do was not possible at that location I would have never started dealing with her

• 
  Kian Zachary (@kian_zac) reported 22 minutes ago

  @RogersHelps today is day 5 of not having a working phone .. @RogersHelps I’m waiting patiently for my issues for my issues to get resolved .. as of today I’m hoping you’ll knock out the 5 days fr my upcoming bill .. case # BT1409749