Rogers outages and service status in Ottawa, Ontario

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Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Wi-fi.
The most recent signal from this area was received Jul 25, 9:45 PM EDT.

Internet (61%)
TV (21%)
Wi-fi (14%)
Total Blackout (4%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1V , K2B , K1R , K1T and K1X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ottawa	Baseline
Jul 25, 1:40 AM EDT	0	0	0
Jul 25, 2:00 AM EDT	0	0	0
Jul 25, 2:20 AM EDT	0	0	0
Jul 25, 2:40 AM EDT	0	0	0
Jul 25, 3:00 AM EDT	0	0	0
Jul 25, 3:20 AM EDT	0	0	0
Jul 25, 3:40 AM EDT	0	0	0
Jul 25, 4:00 AM EDT	0	0	0
Jul 25, 4:20 AM EDT	0	0	0
Jul 25, 4:40 AM EDT	0	0	0
Jul 25, 5:00 AM EDT	0	0	0
Jul 25, 5:20 AM EDT	0	0	0
Jul 25, 5:40 AM EDT	0	0	0
Jul 25, 6:00 AM EDT	0	0	0
Jul 25, 6:20 AM EDT	0	0	0
Jul 25, 6:40 AM EDT	0	0	0
Jul 25, 7:00 AM EDT	0	0	0
Jul 25, 7:20 AM EDT	0	0	0
Jul 25, 7:40 AM EDT	0	0	0
Jul 25, 8:00 AM EDT	0	0	0
Jul 25, 8:20 AM EDT	0	0	0
Jul 25, 8:40 AM EDT	0	0	0
Jul 25, 9:00 AM EDT	0	0	0
Jul 25, 9:20 AM EDT	0	0	0
Jul 25, 9:40 AM EDT	0	0	0
Jul 25, 10:00 AM EDT	0	0	0
Jul 25, 10:20 AM EDT	0	0	0
Jul 25, 10:40 AM EDT	0	0	0
Jul 25, 11:00 AM EDT	0	0	0
Jul 25, 11:20 AM EDT	0	0	0
Jul 25, 11:40 AM EDT	0	0	0
Jul 25, 12:00 PM EDT	0	0	0
Jul 25, 12:20 PM EDT	0	0	0
Jul 25, 12:40 PM EDT	0	0	0
Jul 25, 1:00 PM EDT	0	0	0
Jul 25, 1:20 PM EDT	0	0	0
Jul 25, 1:40 PM EDT	0	0	0
Jul 25, 2:00 PM EDT	0	0	0
Jul 25, 2:20 PM EDT	0	0	0
Jul 25, 2:40 PM EDT	0	0	0
Jul 25, 3:00 PM EDT	0	0	0
Jul 25, 3:20 PM EDT	0	0	0
Jul 25, 3:40 PM EDT	0	0	0
Jul 25, 4:00 PM EDT	0	0	0
Jul 25, 4:20 PM EDT	0	0	0
Jul 25, 4:40 PM EDT	0	0	0
Jul 25, 5:00 PM EDT	0	0	0
Jul 25, 5:20 PM EDT	0	0	0
Jul 25, 5:40 PM EDT	0	0	0
Jul 25, 6:00 PM EDT	0	0	0
Jul 25, 6:20 PM EDT	0	0	0
Jul 25, 6:40 PM EDT	0	0	0
Jul 25, 7:00 PM EDT	0	0	0
Jul 25, 7:20 PM EDT	0	0	0
Jul 25, 7:40 PM EDT	0	0	0
Jul 25, 8:00 PM EDT	0	0	0
Jul 25, 8:20 PM EDT	0	0	0
Jul 25, 8:40 PM EDT	0	0	0
Jul 25, 9:00 PM EDT	0	0	0
Jul 25, 9:20 PM EDT	0	0	0
Jul 25, 9:40 PM EDT	0	0	0
Jul 25, 10:00 PM EDT	0	0	0
Jul 25, 10:20 PM EDT	0	0	0
Jul 25, 10:40 PM EDT	0	0	0
Jul 25, 11:00 PM EDT	0	0	0
Jul 25, 11:20 PM EDT	0	0	0
Jul 25, 11:40 PM EDT	0	0	0
Jul 26, 12:00 AM EDT	0	0	0
Jul 26, 12:20 AM EDT	0	0	0
Jul 26, 12:40 AM EDT	0	0	0
Jul 26, 1:00 AM EDT	0	0	0
Jul 26, 1:20 AM EDT	0	0	0
Jul 26, 1:40 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	4 hours ago
Bells Corners	Wi-fi	2 days ago
Ottawa	TV	3 days ago
Ottawa	Internet	11 days ago
Ottawa	Internet	11 days ago
Ottawa	TV	11 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Montse Zidan (@MontseZidan) reported 1 minute ago from Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 4 minutes ago from Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
Mark~R 🇨🇦 (@xRayFusebox) reported 12 minutes ago from Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
Rich Thorpe (@exit716) reported 15 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Charlene Davidson (@mscdavidson) reported 17 minutes ago from Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported 20 minutes ago from Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
Franz Holtz (@TWFS) reported 23 minutes ago from Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
Christian Lee (@christianflee) reported 25 minutes ago from Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
Samantha (@samanthadolly28) reported 26 minutes ago from Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
Emma Pratt (@frmerprincess) reported 33 minutes ago from Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
Charlene Davidson (@mscdavidson) reported 35 minutes ago from Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 39 minutes ago from Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
Steven Chartrand (@StevenChartrand) reported 41 minutes ago from Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 42 minutes ago from Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
Christian Lee (@christianflee) reported 45 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
BMSR (@BMSR18) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
PARAGON CAUSE (@ParagonCause) reported 55 minutes ago from Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
Robert Kilin (@Robkilin) reported 57 minutes ago from Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
PARAGON CAUSE (@ParagonCause) reported 57 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
Mike Carroccetto (@Media_Mike_Ott) reported 60 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

James Burnell (@uxridge_james) reported 5 minutes ago
Dear @Rogers I do not not want to switch to you, but everyday I get a phone call and they hang up when I ask them to stop calling. Please fix your **** and stop bothering people.
Toddy (@kjackso3) reported 9 minutes ago
@alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.
Shawna R (@shawna_r80) reported 13 minutes ago
@RogersHelps I just waited 2 hours for online chat tech support to have Yassine end the conversation abruptly. How do I get tech support on mobile without waiting another 2 hours?
Kriminalogic (@MidnightPopz) reported 14 minutes ago
@FierySharky It's time to start streaming illegally. They lost thier damm minds. @Sportsnet @Rogers hope yall lose a lot of subs and customers across your services for this one. Can't wait for the "it was a typo" email, oh and we added some no name service for Barney's full cat.
James🟧🍁🟧 (@chester_p_c) reported 15 minutes ago
BAAAHAHAHHA @Sportsnet 🖕🖕 Gooo **** yourself @Rogers 🖕🖕
Dr. Sandra Mutilva (@SandraMutilva) reported 17 minutes ago
@RogersHelps Just answer the inquiries from your customers! I need to talk with a representative regarding my billing issue and service. Ana and the virtual chat cannot resolve it. Please have local operations teams and answer the phone calls!!!
Mark (@thesaleshole) reported 20 minutes ago
Over 90 minutes on hold with Rogers regarding my bill. Instead of purchasing MLSE, better to invest in customer service? I forgot you want to maximize your profits. Time for me to hang up and start the process again on Monday. @Rogers
Celler6 (@Celler6) reported 21 minutes ago
@alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!
Nomad Crypto (@Crypto1Nomad) reported 22 minutes ago
@Rogers @zachnhso I have no internet for 15 hrs. Called the support line, on hold for 5 hrs. Gave up then called again after 8 hrs, now they don’t have a technician to send till tomorrow so I can’t work till then. What ******** service is this? Why is there a damn AI AGENT AND NO HUMAN?
tru'dat (@trudat2020) reported 23 minutes ago
@alancross @Rogers Not to mention Rogers had an unacknowledged service outage in the GTA. Lots of calls dropping or data simply not working. All on Monday afternoon... but "no outage in your area". BS.