Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K1V, K1A, K1T, K1G, K1S, K1C, K2H and K2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Total Blackout | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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POSTERING OTTAWA
(@posteringottawa) reported
from
Ottawa, Ontario
@RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Petersen
(@DaniPetersen_) reported
@johnny4646utah @harv8704 @RogersHelps Nah, they'll prob charge us more for "service upgrades" or sth lol
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Nick | Magic #13
(@thenickster15) reported
In response to the nationwide outage, @Rogers will be raising the monthly costs for their services.
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Hanosh
(@hanoshmg) reported
from
Brampton, Ontario
@Rogers @RogersHelps When will I get my service back?
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patel nikunj
(@patelnikunj2) reported
@RogersHelps At least you guys should have to informed us about outage, good thing i saw in news about outage otherwise i was going to change my phone.
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Geof Charlebois 🇨🇦
(@ITGuy66) reported
@Ms_T_Mc @WRPSToday @Rogers Makes no diff whether the network dropped or if the user dropped the call - Police verify ALL 911 calls to ensure safety of the caller.
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annnnna
(@AnnaPav16) reported
@Rogers yo if your going to monopolize Canada’s cell service options at least have functioning service.
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Naomi
(@NaomiXJonah) reported
@RogersHelps why am I not getting service like the one time I need to use my data I can’t.
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Raghavendra Kumar
(@raghuisin) reported
@RogersHelps Outage started at 12:00 AM, It’s been 12 hrs no fix?
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Vito C
(@vcasali) reported
@fatboiThomas @Rogers Nationwide outage
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ernie little
(@ernielittle) reported
@RogersHelps @phil_jacobson Hi I called 3 hours ago and was told service would be restored in 10 to 15 minutes, why give a timeline when you have zero clue?