Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ottawa come from postal codes K1S, K1V, K1A, K1G, K2H, K1R, K1T and K1N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
||
| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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self depreciating omar
(@MelancholicOmar) reported
from
Ottawa, Ontario
I have a 150 mbps cable internet plan with @Rogers and i barely get 20mbps down. Youtube barely loads and even twitter videos take forever. Switching next month for sure
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Warren Gallagher
(@WarrenGallagher) reported
from
Ottawa, Ontario
Hey @RogersHelps . Can’t watch the Senators vs Leafs on Rogers NHL Live due to blackout restrictions. This is a free national game. Help please.
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Patrick Kay
(@PatrickRKay) reported
from
Ottawa, Ontario
@JimWatsonOttawa is @Rogers participating to provide cellular service in the tunnel, even tho Telus is
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
As if the Air Duct Cleaners and other spam calls weren’t bad enough now I’m getting fake @Rogers calls claiming they’ll upgrade my internet speed and cut the price in half. #hungup #spam
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Was impressed with #IgniteTV from @rogers for the past few months - that is until about 2 weeks ago. Service has been flaky for some reason. Lots of modem and “cable box” reboots needed lately. Hope it gets better soon for what I’m paying!
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@tryoung Well, I found another thing that @FreedomMobile has over @Rogers. The mobile service at the @EYCentre is actually more reliable with Freedom during the @OttawaCC. I can actually get decent signal so I can look up the Comic Con schedule without having to step outside!
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Trashforming Nat🗑
(@natsbrain) reported
from
Ottawa, Ontario
@RogersHelps we did receive the paperwork with changes to the account. we are just going to deal with it on monday... if you can’t quickly figure out, we’ll cancel the services and keep what we have. (the attempted upsell from the guy we called today was a lot. )
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Sarp Kizir
(@RoughChopOttawa) reported
from
Ottawa, Ontario
I’m on the verge of a nervous breakdown ever since I called @Rogers & ended up with them fighting and gaslighting me about my overage charges which have been inflated to $990 without my consent or authority. Was one of the worst phone experiences I’ve ever lived through.
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kavvysaurus
(@kavmac) reported
from
Vanier, Ontario
so it turns out there’s an issue in the area with @RogersHelps’ cable internet, and not just an issue with my specific connection, according to @startca - makes me feel a LOT better, but now I have no idea when my upload issues will be resolved and I can stream again..
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Sabrina
(@messybitch93) reported
from
Ottawa, Ontario
Rogers told me I'd get a refund cheque within 4-6 weeks and it's been 6 weeks and I'm cheque-less and sick of @rogers treating their customers like shit and taking their money.
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Cyn Desjardins
(@KindlyCyn) reported
from
Ottawa, Ontario
Listen @RogersHelps if I have to update my DVR “filter Channels/subscribe” 1more time I’m seriously going 2look else where. Read my prev DM’s & tweets. I’ve had it! &now w/ #GOT over - I question my need 4service. Pls do not bother “looking into” this issue! Tired of that tactic.
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Rico
(@REALRICO_BF) reported
from
Gatineau, Québec
@CraigPeacock99 @RogersHelps Exactly... I saw tjlhe packages 75 95 125 Reduced speeds(supers slow) once u go Over the 10Gig threshold. There's the catch. Nice try Roger lol
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Bryan Brown 🇨🇦
(@ottawabryan) reported
from
Ottawa, Ontario
Sure hope that the @GlobalTV feed on @RogersHelps is better tonight than it was last night. Had to watch @BigBrotherCA On Demand to avoid the poor feed quality. #igniteTV
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Nvmd, ok.
(@pbraden3) reported
from
Ottawa, Ontario
@27Wright @Rogers #greedy #rogers this is how you get a #badreputation when you treat longtime customers this way!
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Chef Spidey
(@Kundun66) reported
from
Ottawa, Ontario
Hey @Rogers WTF is up with me buying the Cricket for $3 and having to rebuy it EVERY time I change the channel and try and go back. I am SERIOUSLY F’ING pissed 🤬🤬🤬🤬🤬🤬 get ready for a F’ing phone call in 3.....2......1...
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Andrew Leung
(@AndrewLeung1979) reported
from
Ottawa, Ontario
@YTQ @Rogers Yeah I thought I remembered being able to do it before. That is too bad.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@Rogers internet service is out in Kanata
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Paul Zeeman
(@pzeeman) reported
from
Gatineau, Québec
The change to Infinite plans are pretty terrible for those of us with multiple lines and bonus data on ShareEverything. After many loyal years I will be leaving @Rogers
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Martin L 李蔭庭
(@zephyr064) reported
from
Ottawa, Ontario
@RogersHelps I don’t think it matters as I’m not a Rogers customer anymore anyways.
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Peter mann
(@Shlipps) reported
from
Ottawa, Ontario
@RogersHelps seriously. Just let people know about the outage and stop with the dm us crap. Never any information about the outages. It's a horrible customer service company.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps 24 hour support-just not 24 hours in a row......
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Phil w. Tequila
(@LiteBlCollarWkr) reported
from
Markham, Ontario
@RogersHelps @CTVNews @CP24 So hundreds (maybe more) of your email users suddenly "lost" their email access due to passwords "changing" and this is not an issue? But, we haven't been hacked? Have you tried turning the system off and then on again?
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Mama Duchess
(@duchess_mama) reported
@RogersHelps It will be nice to let customers know that there's a system wide email issue affecting some customers with @rogers.com emails so that we don't keep calling and staying on the line for 3 hours wondering if our email has been hacked.
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joan dalapo📡❤️
(@joandalapo) reported
@MiriamRiverP @RogersHelps Talk to @Reid_360 they helped me when support services wouldn’t help me🥺..
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Gator
(@aaronroyce13) reported
@RogersHelps is there an outage in the 14 donway east area? I am with teksavvy and seems my whole building is out and i guess they get internet from you. So is it in the area and how long is it down
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Rachel Levy
(@CoachRache) reported
@Rogers - seriously???? I’ve been on hold for tech support for over 3 and a half HOURS!!!!
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Paula Silveira
(@Paula_csv) reported
Not even a response after almost 5h? Starting to rethink if this company was a good choice. Last time I had billing issues it took me more than a month to fix it. Unacceptable @RogersHelps @Rogers
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NRI NBCC INDIA MONCTON NEW BRUNSWICK CANADA
(@NbccNew) reported
@RogersHelps Rogers communication is the worst communication of the Canada. i will see you in the court
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ash 🐧 jayhoon
(@imhyungover) reported
@laurensalmon17 @Rogers What number did you call, I can’t even reach a support agent at all only pre-recorded promts
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Rose Folk
(@BobcatRosie) reported
What is happening with our email @RogersHelps ? No answers, no news. Some people are wasting their time being on hold for hours. It’s like tech support has left the building and we’re all alone, email-less. This is not good at all.