1. Home
  2. Companies
  3. Rogers
  4. Ottawa
Rogers

Rogers outages and service status in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 15, 11:19 AM EDT.
  • 68% Internet (68%)
  • 21% TV (21%)
  • 7% Wi-fi (7%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1V , K1C , K1K , K1R and K1T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa TV 5 days ago
Bells Corners Wi-fi 6 days ago
Ottawa Wi-fi 10 days ago
Nepean Internet 11 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • DarkMaple
    JohnnyCanuck (@DarkMaple) reported from Ottawa, Ontario

    Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • Papa_613
    Mario (@Papa_613) reported from Ottawa, Ontario

    @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

  • PubsSr
    King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • charlieinottawa
    Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • DaveConnor60
    Dave Connor (@DaveConnor60) reported from Ottawa, Ontario

    @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • BusinessMayne
    Fuad A. (@BusinessMayne) reported

    @RogersHelps I lost internet access because of a pending work order. They couldn't cancel the work order to troubleshoot my service loss (service address needs to be updated). I was told it will expire by Monday or Tuesday. Horrible process. DM me if you want exact details and can help...

  • xuanyuanxiaohei
    Arbutus Running Fox (@xuanyuanxiaohei) reported

    @Rogers If you're cancelling Rogers service, don't rely on a phone call alone. Make sure you get written or email confirmation of your cancellation. Otherwise, you may end up being billed for a service you already cancelled and returned the equipment for.

  • reptoid27
    Reptoid - Independent Content Creator (@reptoid27) reported

    @RogersHelps No. I told the CCTS exactly what I'm going through in a detailed email, and not just as a disabled person. And this stupid platform "X" does not allow more than a few characters of text in which to describe this hell Rogers puts me though, of course.

  • Point_Pedro
    Ravi Balachandran (@Point_Pedro) reported

    @REWoman @Rogers Customer service is well below the acceptable levels in this country, from the private sector to the government agencies. Absolute shame.

  • cerena
    Kenzie Allen 🌵 (@cerena) reported

    @Rogers engages in harassment in their solicitations, and that, combined with abysmal service, is why we said we wanted nothing to do with them when they came to our door earlier today. Lo and behold, they rang the doorbell again two hours later.

  • RitaQ62
    RitaQ🇨🇦 (@RitaQ62) reported

    Hey @RogersHelps another outage this week? This is unacceptable service when we pay such high fees!!! No internet no phone no tv!!!!

  • robcampbellyyc
    robcampbellyyc (@robcampbellyyc) reported

    @RogersHelps The problem is, this is not a isolated incident, this happens constantly, and my Internet is giving me 20% of what it’s supposed to be in the way of speed. I had a technician at my home this morning who could not fix anything. But am I getting a discount on my service?

  • lovenyajain
    Lovenya Jain (@lovenyajain) reported

    @RogersHelps @Rogers @Rogers reinstate for another day please. Indian sim is also not working right now. I need some kind of network.

  • ASuszko
    AM.I.Suszko 🇺🇦 (@ASuszko) reported

    @RogersHelps This seems like a choice to not support. It's available with all the US carriers. Very disappointing.

  • realJ_Mitchell
    Jamie Mitchell (@realJ_Mitchell) reported

    @RogersHelps I’ve been trying to cancel my service since the start of the month. Impossible to do when no one picks up OR the system hangs up on me. And I can’t cancel in your stores.