Rogers Outage Report in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K2P, K1R, K1S, K1N, K2C, K1M, K1H and K1Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Rogers
Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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TV (19%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (3%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Kanata, Carlsbad Springs, Orléans, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
TV | |
| Nepean |
TV | |
| Nepean |
Total Blackout | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Nick Dumoulin
(@dumoulin_nick) reported
from
Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
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milkbeerdave
(@milkbeerdave2) reported
from
Ottawa, Ontario
Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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Leah Ferko
(@LeahOttawa) reported
from
Ottawa, Ontario
@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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BMSR
(@BMSR18) reported
from
Ottawa, Ontario
@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Mark Adkins
(@marka351) reported
from
Ottawa, Ontario
@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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B dot Black 🇭🇹 🇨🇦 (il, he/him)
(@bblizak) reported
from
Ottawa, Ontario
I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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Les OReilly
(@LesOReilly) reported
from
Ottawa, Ontario
@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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KK👨🦼🌈+
(@livingklife) reported
from
Ottawa, Ontario
Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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King of Hintonburg
(@PubsSr) reported
from
Ottawa, Ontario
.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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being Aram
(@armie) reported
from
Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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PJ
(@PJ_Hinton) reported
from
Ottawa, Ontario
@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Charlene Davidson
(@mscdavidson) reported
from
Ottawa, Ontario
@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Brenda Ivey
(@BrendaIvey13) reported
@RogersMobileCa @RogersHelps had issues with goup texts with my sisters regarding my Moms health she had stge 4 cancer called rogers and was told I needed a new phone but had the same issues with the new phone that @rogers sold me called again they investigated got a text saying
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Zapp Brannigan
(@Joeybelanger91) reported
@Arcus_Consult92 @RogersHelps My Internet has been out since 5 pm yesterday, power never went out here on baseline.
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PGrim
(@grimshawp1) reported
@RogersHelps hi. I’ve been kicked out of a chat three times while waiting in the queue since last night. Can you please provide an update as to the outage in Ottawa. I use rogers ignite. I work remotely and currently cannot work as a result of the outage.
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Woody
(@WoodyWoodeso) reported
@RogersHelps The entire neighborhood is down. When is the neighborhood coming back on line??
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Julie Laframboise P
(@Jwlss) reported
@uarvish @RogersHelps just called Rogers and Ottawa is in a full outage with no ETA
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Neha
(@nehagupta033) reported
@RogersHelps Please post an update for when service will return in the Ottawa South area. Been down since 8:30pm last night
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_
(@FogmanWhite) reported
@Rogers Hi! Power outage in Gatineau, network is really unstable. We need a trustable network during these tough times.
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David ****
(@dwcameo1) reported
@RogersHelps Markham still down since yesterday.
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Julie Laframboise P
(@Jwlss) reported
Just called @Rogers and was told that @Ottawa was in a full outage with no ETA. Happy Thursday.
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HajiDiRobertis
(@DiRobertis) reported
@RogersHelps basically if there’s power failure covering the Montreal West Island you won’t have any cell service. Says a lot about you. Have had to tether to a Bell Mobility phone for the last 12 hours. No concept of emergency service. You guys are pathetic.