Rogers

Rogers Outage Report in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1G, K1C, K2P, K1A, K1H, K1T, K2B and K1Y.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/16/2026 06:05

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Stittsville, Greely, Barrhaven, Nepean, Orléans, Kanata, Bells Corners and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaOttawa Wi-fi
CanadaGatineau Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • bblizak B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • LeahOttawa Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • livingklife KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • milkbeerdave2 milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • marka351 Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulaJR34 🏒🥅 Paula🏒 🥅 (@PaulaJR34) reported

    @RogersHelps Hi fellow @Rogers customers: I reset my modem this morning (as I've done many times through this 💩 without success) and can now connect to wifi just this morning. Hopefully this helps for someone else. Just trying to help where Rogers isn't. 🙄

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @DossierCom @Rogers After they had a “router upgrade” fail last year I believe, you’d think they would have learned their lesson about needing redundancy. Apparently not.

  • CmlaChiefs Cambridge Highlanders Lax (@CmlaChiefs) reported

    @RogersHelps my TV is still freezing three days after the outage.

  • AlecMeln OM (@AlecMeln) reported

    @Rogers @Scrabbo_Donk Nope. There is no service in Richmond Hill. 85 Oneida Crescent no internet, TV or land phone line

  • JoshForGuelph Joshua Redwood (@JoshForGuelph) reported

    @CheriDiNovo @Rogers I don't know about that in my city our mayor told our citizens to stop calling 9-1-1 over the rogers outage so I think the emergency lines were ringing off the hook just have to ask the emergency response cause my phone wouldn't make any calls except for 9-1-1 ...

  • warundpeace WarUndPeace (@warundpeace) reported

    @AboutRogers @Rogers Hey Tony, It was a stupid decision to do an update during the work week. How much did you make last year? Way too much…

  • GringoStarr2029 SpacedDuck (@GringoStarr2029) reported

    @RogersHelps You guys are so full of it. I've checked about six forums and across Ontario and parts of Canada do many cities still with no or intermittent service. Don't pat yourselves on the back just yet posting lies about a majority of people being restored. Oh and shove your auto reply.

  • pradpsh Pradeep Sharma (@pradpsh) reported

    @RogersHelps @Rogers Well who is responsible for the loss of wages I lost at least 400$ who will pay that ol definitely find another network

  • FreeMan48006785 Free Man (@FreeMan48006785) reported

    @imshivamnigam @RogersHelps Notice that Rogers is totally evasive in telling people where service is restored and the number remaining — absolutely pathetic incompetent service from Rogers

  • NirSimon Nir Ben 🏳️‍🌈🇨🇦🇺🇦 (@NirSimon) reported

    @Win_deals Yes, yes yes! Same with poor Internet connection, poor and spotty data ...@Rogers #rogersoutage This is now day 3 of poor service!