Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K2A, K1N, K1L, K1Y, K1J, K1C and K1V.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/29/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaNepean TV
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaStittsville TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • LouiseOgilvie2 Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • 11bkjimena Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, Ontario

    I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • PaintingitrealA paintingreal (@PaintingitrealA) reported

    @RogersHelps Working from home and internet is down in my area 😑

  • Ryner_BoByner Ryner (@Ryner_BoByner) reported

    @RogersHelps is there an internet outage in Clarkson, Mississauga. My internet hasn’t been working for the last 2.5 hrs

  • CindyRossi77 Cindy Rossi (@CindyRossi77) reported

    @RogersHelps Got an email offering Blue Jays tickets. I would rather you put the money for that and fake commercials about service concerns towards better service. I shouldn't even be charged at all this month after what you put me through for 5 weeks so far.

  • ShamanaDreams The Techy Tantrika (@ShamanaDreams) reported

    If you’re still with @Rogers,check your bill! Our package=5 flex channels,the website is letting us only pick 4 & it literally says 4/4 for flex channels. Bunch of our shows didn’t record. The @RogerHelps staff harassed the other person in my household& won’t fix it #rogersoutage

  • PaintingitrealA paintingreal (@PaintingitrealA) reported

    @RogersHelps It’s not a troubleshooting the issue, just got off a call with your technical team, who advised me that my entire area is down (Mississauga/Cookville Streetsville) it maybe up to 24 hours

  • fscarfe Alcohol Awareness (@fscarfe) reported

    @mriles4 @Rogers @NHLPA #alcoholawareness Hockey is broken! Lose the #Booze!

  • RLex Scream Chocula Scream (@RLex) reported

    @Rogers more than two hours waiting to speak to someone on the phone because your chat agent wasn't able to assist me. Is there any way you can call me? I've been a customer since 2004 and your support has gotten abysmal of late

  • JOkE__BIDEN SuperMAGA (@JOkE__BIDEN) reported

    @Rogers how to talk to head office customer service when nothing else I try to do seems to help?!? I’m at my wits end!!!!!!

  • winthetaxgame Cat 🇨🇦 (@winthetaxgame) reported

    @RogersBiz @caliber_comms What ********? Rogers is now surveilling us? Calling and cancelling my service. *******!

  • SravzPar 😷 Sravanthi Paruchuri 💉💉💉 (@SravzPar) reported

    @RogersBiz @caliber_comms Would they work, or fail due to a "glitch"?