Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 31, 6:37 AM EDT.
- Internet (51%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (10%)
- E-mail (5%)
- Phone (3%)
The latest reports from users having issues in Ottawa come from postal codes K2B , K1K , K1S , K2P , K2C , K1T , K1J and K1G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 1: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean
|
Internet | 16 hours ago |
|
Ottawa
|
Internet | 3 days ago |
|
Ottawa
|
Wi-fi | 5 days ago |
|
Ottawa
|
TV | 7 days ago |
|
Nepean
|
Internet | 7 days ago |
|
Gatineau
|
Internet | 7 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, OntarioI still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Tony Power (@J_Anthony_22) reported from Ottawa, Ontario@RogersHelps cable service issues in Ottawa? Getting very poor reception
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Medeiros M (@Medeiro34452245) reported@RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,
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@HolyDegenerate (@RandySaretzky) reported@RogersHelps I cancel a phone from my ex wife, and you’re still charging me. Absolutely horrendous
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Happyinretirement (@Happyinret69930) reported@RogersHelps sat on hold for Shaw direct service for well over an hour and call dropped. Am now on another long hold. Can you help me over messages?
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Axel (@AX0G0) reported@Rogers, on hold for 2 hours. Get through to a "customer support specialist" on hold for another hour. The phone then starts ringing and sends me to the rural rogers department. I'm in a wheelchair without a phone. I moved and am trying to setup my services. Awful #Toronto
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Vale Sol (@ValeSolS) reported@RogersHelps so difficult to reach help through all your channels! Chat has a wait of 100 ahead of me, I’ve been waiting on the *611 for almost an hour without any detail of how much I will have to wait and you don’t answer your DMs. Service was so good years ago!! Garbage now
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Taylor (@WilsT24) reported@RogersHelps can’t get through on phone, store can’t help.. can’t get a response here. Why is it so hard to try to purchase a home phone service? I must be doing something wrong??
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Macho Dan (@TheMachoDan13) reported@Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!
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Boro 🇨🇦🇨🇦🇨🇦 (@boromarinkovich) reported@Rogers This is a real problem as I know many folks who get calls daily from fake call centres stating they are Rogers customer service offering deep discounts for phone and plan upgrades. Rogers needs to deal with this to stop these fake offshore call centres from calling us.
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FARHANA (@Farhana27610134) reported@Zeuxis00 @Rogers Good job keep at them. You pay for a service they should charge you according!
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🪴V!K🌾 (@HEMIvik) reported@1964RobO @RogersHelps Tell them you want to cancel and they’ll wanna talk to you real quick. Then actually do it and go with Bell.