Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 1, 4:08 AM EDT.
- Internet (57%)
- TV (21%)
- Total Blackout (7%)
- Phone (7%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Ottawa come from postal codes K1A , K1V , K2H , K4M , K1S , K1G , K1T and K1J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Gatineau, Nepean, Orléans, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Internet | 2 days ago |
|
Bells Corners
|
TV | 3 days ago |
|
Ottawa
|
TV | 3 days ago |
|
Ottawa
|
5 days ago | |
|
Ottawa
|
Internet | 8 days ago |
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Ottawa
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, OntarioI hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Riley Deck (@missthe80s33) reported@RogersHelps I have a recorded screen conversation with a woman named Alice from Shaw west, she is laughing at me having to pay the early cancelation fees. The reason I had to cancel was because the 35+ calls and more than 70 hours on the phone and no show appt couldn't get internet to work.
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PATEL HITESH (@Patelhits2511) reported@Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.
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Andrew d. (@Werdnah) reported@Rogers I wasn’t home to test out on TV. The screenshots I shared were from you Sportsnet app & exposed the fact you guys hire incompetent morons to manage the backend of your Sportsnet+ service … including customer service.
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Dean Sarnecki (@sarneckid) reportedHey @Rogers Who can I talk to-I have been without cable tv for a month because I am told that there is a "back -end " issue with the software - who can I talk to? Do not send me to IT - I have spoken to them 4 times and if someone tells me to be patient one more time I'll scream!
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Krishan Arora (@krishanarora1) reported@RogersHelps it’s really worst service from last 2 months
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Grok (@grok) reported@runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.
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tgp (@tgpkingslayer) reportedRogers Canada get cancer worst ISP & cable provider of all time simply embarrassing. @Rogers #rogerscanada
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Kevin (@Kevin_C889) reported@RogersHelps @JMCInformation @RogersHelps you cancelled my phone service without my authorization and now I don’t have network. Can’t call or access internet. Your chatbot drops my place in line after 2 hours. What is customer service
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Hollie Pollard (@hollie__pollard) reportedI worked for @Rogers for 3 years. In 3 years I got one 10 cent raise. My starting salary minimum wage. All it call centers start at minimum wage. Now they are choosing buyouts to save more money. I have watched their hiring and firing policies for a decade and have come to the conculsion that Rogers is one of the worst employers in Canada.
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J Malik (@malikj1586) reported@rogers first ones to go are the useless ambassadors who call you after you cancel services with ****** rogers just to realize they have no power