Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 9, 7:39 PM EDT.
- Internet (73%)
- TV (20%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K1R , K1N , K1G and K1T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 4 days ago |
|
Nepean
|
Internet | 5 days ago |
|
Ottawa
|
Internet | 5 days ago |
|
Ottawa
|
Internet | 6 days ago |
|
Nepean
|
TV | 8 days ago |
|
Bells Corners
|
Total Blackout | 10 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Zwanguy🎮 (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Charlie (@charlieinottawa) reported from Ottawa, OntarioSafe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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Patrick Leger (@Patrick_Leger) reported from Ottawa, OntarioAnyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael DelPiero (@MikeDelpieroX) reported@mwalker1533 @RogersHelps "If I understand correctly, your first invoice was alright, but the following two were problematic. Is that right?" At this point, no customer service would save me as a customer. Absolute disgrace.
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Diesel (@xxxDADDYCOOLxxx) reportedIs there worse customer service and support than @Rogers
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Deb (@Deblet1) reported@RogersHelps I don’t mean to be rude but you are asking many questions for what? If you read my posts I did not get any resolution and clearly no one is sending a modem given three transfers and not one of the staff knows who handles it. Tech put me to Customer Care they put me to legacy
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Tanyassm (@tanyalsweet) reported@RogersHelps @Rogers READ THE MESSAGE BEFORE YOU RESPOND 🤬 🤬 TECH Transferred me to customer service for a credit for the week AND I’VE BEEN ON HOLD FOR OVER 2HOURS!!! 🤬
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Rob S (@cigarbufff) reported@RogersHelps @Rogers I've been trying to reach Rogers support for 3 weeks now. I've waited over 1 hour and 30 min the first 3 times and then cut off. Now this week the que is not accepting calls at all. Can someone reach out to me. I'm having network problems with mobile.
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ਯ (@Yuvrajsv1rk) reported2/2 No one has 1–1.5 hours to wait on hold in today’s busy life. This is really disappointing. Can someone from your team please reach out and help? @Rogers
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Mick West (@mickwest293) reported@RodMakeKidsBald @Rogers If companies aren’t continually making profits this happens…Sucks !!
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Ghaith Dalati (@gdalati) reported@Rogers Canada has again assured me that living out of Canada is the wise decision . Internet goes down a home since a week and been trying to get hold of customer service ( aka Some call center in a 3rd world country as per their ranking ) and no one answer, and when they do,
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GrandmaSavage (@h81418541) reported@Rogers Please Refrain from Hiring Customer Service employees who can't speak Proper English to us. I had a call from a young man I could barely understand. He didn't know his job and what the supposed offer was either. He called his supervisor who let the call Drop. before explaining Do better!!!! Disgusted with your Brown service.
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Telly. (@iheartTELLY) reported@RogersHelps Hi. I’ve been on hold for nearly an hour and a half and my call has yet to be answered. I require technical support to address an issue with my home internet connection.