Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1K, K1S, K1V, K1H, K2H, K1R, K2C and K2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Orléans, Ottawa, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
TV | |
| Nepean |
TV | |
| Orléans |
TV | |
| Nepean |
TV | |
| Ottawa |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Pam Hewitt
(@PamHewitt19) reported
from
Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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robertlendvai.ΞTH | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
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Corgi Durst 💙
(@shakenbridge) reported
from
Ottawa, Ontario
@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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李乐尧
(@lileyao1998) reported
from
Ottawa, Ontario
@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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Kristen Buter
(@butes) reported
from
Ottawa, Ontario
Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Kevin Jimena (hee·meh·nuh)
(@11bkjimena) reported
from
Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Canadian Chick 🌲🇨🇦🌎
(@feathermoss) reported
from
Ottawa, Ontario
@RogersHelps is there an outage in Riverside South?
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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Michael Lewicki
(@OttawaByMike) reported
from
Ottawa, Ontario
@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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erteo
(@ouatatow) reported
@Fidomobile @CRTC @Rogers WARNING about Fido Roam, I got charged $15/day on a recent trip, even with foreign SIM card. Just turning off airplane mode when landed will charge a roaming fee. Shame on you, and your sneaky shady $ grabbing practices. Def changing service! #dishonest
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Mike
(@m_mcgrail) reported
@jenhill @Rogers @TELUS Check the tweets, Telus is up to tacking on new fees. Can’t win with any of these garbage telcos
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Fayek Boek
(@BoekFayek) reported
@TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice
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nene
(@softspoknman) reported
@theJagmeetSingh Internet is also big headache. @Bell @Rogers charge ridiculous fees, their services are bad, compared to G7 countries which offer a lot cheaper. Internet is lifeline now. My condo only allow us to have either Bell or Rogers. No choice. Not fair and they don’t offer us good deal.
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Carole Farhall (Khaligirl)
(@CaroleFarhall) reported
@RogersHelps Hi, is the cable out mine is not working?
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nene
(@softspoknman) reported
@theJagmeetSingh Internet is also big headache. @Bell @Rogers charge ridiculous fees, their services are bad, compared to G7 countries which offer a lot cheaper. Internet is lifeline now. My condo only allow us to have either Bell or Rogers. No choice. Not fair and they don’t offer us good deal.
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jen "redefining normal" hill (she/her)
(@jenhill) reported
Called @rogers to +US texting. Did the “call me back” opt. Wait time 20-30 mins. An hour & 40 min later I get the call back, “Please press 1” Press 1. “We’re sorry. Our office is closed” —literally called me back just to hang up on me!! Hey @TELUS what cha up to tonight?
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Darlene Davey
(@docgirl58) reported
@RogersHelps we have lost 90% of our channels due to a damaged cable. Every time we have an appointment to have someone come out to fix it about an hour before we get a text message that the appointment is canceled. We have made several appointments and all are canceled.
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│Greg│³
(@gmg1968) reported
Listening tot hat music between innings isn't enough Apple TV, now we have to get snippets between replays? **** this is bad. If only @Rogers streamed the #BlueJays radio broadcast. I mean who ******** has a radio in their home anymore.
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Michael Stephens
(@Michael13786474) reported
@RogersHelps @HeHateMe47 Paying hundreds a month for overpriced Rogers service specifically to watch live sports, only to be unable to watch the Rogers owned Blue Jays on a Friday night is the kind of bullshit that makes people cut their cable