Rogers

Rogers Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Ottawa come from postal codes K1K, K1G, K2A, K1N, K1Y, K1T, K1Z and K2C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/04/2025 11:35

December 04: Problems at Rogers

Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Gatineau, Nepean, Kanata, Orléans and Greely.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaOttawa TV
CanadaOttawa Internet
CanadaOttawa Internet
CanadaStittsville E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • georganneb 🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Mysticalbug Jill McLean (@Mysticalbug) reported from Toronto, Ontario

    @RogersHelps seriously what the actual f Rogers? Always down!! I am seriously considering Bell!!

  • krusty_krabbs krusty krabb (@krusty_krabbs) reported

    @RogersHelps Absolutely Garbage service . Internet outrage and stupid tech support this is a third world provider. Garbage!!!! I’m cancelling all services in the am

  • TaraisforT Tara White (@TaraisforT) reported

    @Rogers been without any services since Saturday and it’s been 24 hrs since you locked my account and needing a special back office team to flip the switch to reactivate. How about customer service and a system that’s a part of the 21st century.

  • Calledoutonspot Call out (@Calledoutonspot) reported

    @Rogers @AboutRogers Logged into my acct we t to ch line up remove/ then the dreaded contact our agent or go to live chat neither work been 45 min on hold! These are the people selling the “ communication. It’s unbelievable how bad their service is Year after year. It’s awful

  • Pheralrage Shawn (Pheral) T (@Pheralrage) reported

    @RogersHelps Tech was here the other day regarding daily issues with the cable They did not resolve anything Error Code RDK-03117 is interrupting our ability to enjoy regular viewing experience There is something wrong with the main cable! 😕

  • Pheralrage Shawn (Pheral) T (@Pheralrage) reported

    @RogersHelps Couldn't wait we called Roger's and they are sending someone Friday to investigate this issue again

  • jb1bronco bronco 1 (@jb1bronco) reported

    @RogersHelps what’s going on with tv outage in barrie?

  • BreakingJo Joseph P (@BreakingJo) reported

    @RogersHelps @RogersMediaPR 🎶oops! #Rogers did it again🎶 Seriously this is bs. Where's our refund? How many nights without internet, cable, phone? And at such reasonable rates. Cant work, kids cant do their homework. Just another night with this fantastic, part-time service 🤮

  • NickSpringate Nick Springate (@NickSpringate) reported

    @RogersHelps @RogersHelps I don't think you do understand the Sportsnet Now subscribers troubles who came from NHL Live. NHL Live supported an app on various streaming device like on Google TV Chromecast and Roku. However Sportsnet Now are failing to support these platforms. It's sad.

  • thatsright567 thatsright (@thatsright567) reported

    @RogersHelps SNNow Login. I missed the first 2 periods of the flames game yesterday while they figured out to "whitelist" my IP from my hone wifi. But now that I tried logging in with Cell Data (different IP) I see the same issue.