Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Total Blackout	18 hours ago
Bells Corners	Internet	2 days ago
Nepean	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Lonely Boy (@lonelyboyxxo) reported 2 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 4 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Angie D'Aoust (@adaoust13) reported 5 minutes ago from Ottawa, Ontario

  @alour @RogersHelps 🙄🙄 no fixing stupid.

• 
  StoneySpartan (@StoneySpartan) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

• 
  Samantha (@samanthadolly28) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  J.C. Beecroft (@jcbeecroft) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  zachjackdad (@zachjackdad) reported 25 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Pam Hewitt (@PamHewitt19) reported 25 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  SamanthaLamb (@Spideewoman) reported 29 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 30 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  JohnnyCanuck (@DarkMaple) reported 38 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Franz Holtz (@TWFS) reported 44 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  PJ (@PJ_Hinton) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  J.C. Beecroft (@jcbeecroft) reported 48 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  Ryan (@cliffyryan22) reported 49 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 56 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mukhtar Mahfooz (@mukhtarmahfoozt) reported 2 minutes ago

  @RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS

• 
  Gabriel morrow (@gabriel_morrow2) reported 2 minutes ago

  @RogersHelps It was switched a few days ago. But data on it is slow now etc. I'm not sure what is wrong with it.

• 
  Carole Gagne (@CaroleGagne108) reported 5 minutes ago

  @RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!

• 
  Curtis Martin (@CurtisMart32873) reported 8 minutes ago

  @Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start

• 
  David (@davidD3K) reported 8 minutes ago

  @thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.

• 
  ms.mom (@ohsoobvious) reported 9 minutes ago

  @jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.

• 
  Carol Tidd (@CarolTidd) reported 10 minutes ago

  @RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost

• 
  Pink Isntwell (@PinkIsntwell1) reported 14 minutes ago

  @GlobalBC Do not deal with @Rogers for anything. They are scam artists and they are scumbags. And their service sucks.

• 
  Triceptic0n (@Triceptic0n87) reported 14 minutes ago

  @RogersHelps you got till I get off work to fix rogers in South oshawa or I'm swapping to bell

• 
  Marisa Allen (@marisaallen123) reported 15 minutes ago

  @RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!