Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K2P, K1V, K1G, K2C, K1T, K1K, K1Z and K1N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Nepean, Gatineau, Stittsville, Greely, Barrhaven, Orléans and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Kanata |
TV | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Heather Kirkconnell
(@Kirkconn) reported
I have been on the phone with a Rogers rep for two hours!! They can't resolve a VERY simple problem. Referred to manager Shama. She claimed she would phone back by 5 pm. Time to change to another carrier.#unhappycustomer #Rogersincompetence @Rogers
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Rod Reynolds
(@Rod_Reynolds) reported
@DavidGa27475214 @RogersHelps @Sportsnet I often tell people I use Sportsnet Now, and pay $200 a year for all their content. They ask me, "Oh, how do you like it?", and I always tell them "It is the worst"
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Gayatri Fonseka
(@gaya__22) reported
@RogersHelps no cable for 5 days and I’ve been on the phone for 2.5 hours being transferred from department to department. Your continued service interruptions and poor customer service is becoming increasingly frustrating!
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DΛVID™ 🇨🇦
(@LongLeaps) reported
@RogersHelps @SpiceWeekly not working on any of my devices.
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motorsuzuki driveby
(@motorsuzuki14) reported
@RogersHelps @therealCJR07 Except if TSN is showing the game. Then you’ll get a “not available, try later” error message. Total scam by @rogershelps. This service is not at all comparable to NHL Live.
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Creighton Lapensie
(@lapensie) reported
The only thing worse than the Blue Jays’ defensive play tonight has been the quality of the Sportsnet 4K broadcast. @RogersHelps what is going on with this??? @videotron Helix ch 118. Help!
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Scott Weber
(@scott_weber) reported
@Sportsnet why is this app so bad?! I know why (monopoly), but why can’t @Rogers invest any money into the sportsnet now app so it actually works when a game is on. “Unknown error” repeatedly during the Blue Jays game. Has happened all season.
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Travel Jason’s Way
(@TravelJasonsWay) reported
from
Vaughan, Ontario
@Rogers why is service down again?????
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🇨🇦🍁 MrsJess🇨🇦
(@fedUpJess) reported
@Rogers I’ve been with Rogers since 2003. I’ve had issues, most have been resolved,switching to another provider doesn’t necessarily give you long term satisfaction. IMO .. as a customer you need to address your concerns immediately.
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David Galbraith
(@DavidGa27475214) reported
@RogersHelps can we get an update on @Sportsnet now app? Pretty important jays game we’re missing for another Rogers technical issue