Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 24, 1:05 PM EDT.
- Internet (61%)
- TV (25%)
- Wi-fi (11%)
- Total Blackout (4%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1V , K1C , K2B , K1R and K1T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 25: Problems at Rogers
Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Wi-fi | 23 hours ago |
|
Ottawa
|
TV | 3 days ago |
|
Ottawa
|
Internet | 10 days ago |
|
Ottawa
|
Internet | 10 days ago |
|
Ottawa
|
TV | 11 days ago |
|
Bells Corners
|
Wi-fi | 11 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Corgi Durst 💙 (@shakenbridge) reported from Ottawa, Ontario@RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Diane Fisico (@DianeFisico) reported from Ottawa, Ontario@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Rita G. (@ritah8) reported from Ottawa, Ontario@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.
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milkbeerdave (@milkbeerdave2) reported from Ottawa, OntarioForgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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paul i (@whoispi) reported@RogersHelps How does someone get technical support for mobile? Your automated system said “we’re busy” and hung up on me.
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Bryan (@bryanbalcarras) reported@Boddy604 @Sportsnet @Rogers The app itself is terrible too.
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magenta72 (@valleylily56) reported@Rogers Too many scam calls are getting through. Calls are being spoofed so they look like real calls with no spam warning from Rogers. Calls claiming Visa charges, service denial telling people to speak to someone to resolve issues. This is unacceptable!!! @CRTCeng
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Gonmun/Bluesky bound (@therealgonmun) reported@Rogers I mistakenly paid to an old account instead of my new one. Now when I'm trying to get the payment transferred I'm being told I can only get a refund. AND your customer service rep is trying to sell me something after not being able to help. And when I call I get dc'd
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THE ensanimal (@ensanimal) reported@RogersHelps I guess it makes it harder to cancel your services if they won't let you speak with anyone.
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Filthy-Mittz (@CronkyMcSnipeS1) reported@Talon_Jenkins94 @Rogers @NHL **** was like 16 a month like a year and a half ago
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Jon Russell (@jonruss58570719) reported@RogersHelps This was solved today by the Rogers team - and with awesome service. I would suggest a greater number of tech reps between 9pm and midnight - I spent 2.5 hrs waiting and got nothing.
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Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported@RogersHelps Thank you unsure, as I just need to test also can we confirm why US with same network have better service?
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Adil 🇵🇸 (@adilmujeeb1) reported@RogersHelps Yes i did cancel my internet 🛜 service. Can you advise how i can get the refund on to my credit card(original payment)?
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canadiens_8 (@canadiens_8) reported@Rogers @Dr_Of_Style Raising your annual price again for the third year in a row. $390 after tax is robbery. No wonder your *********** are getting a bad reputation year after year. Ant wait to get rid of my phone service with you greedy bastards and switch to someone else.