Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Aug 26, 10:40 AM EDT.
- Internet (49%)
- Wi-fi (16%)
- TV (16%)
- Total Blackout (11%)
- E-mail (5%)
- Phone (3%)
The latest reports from users having issues in Ottawa come from postal codes K1K , K1S , K1Z , K2C , K2B , K1T , K1J and K1G .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 2 days ago |
|
Ottawa
|
TV | 3 days ago |
|
Nepean
|
Internet | 4 days ago |
|
Gatineau
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 7 days ago |
|
Ottawa
|
Total Blackout | 7 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Rick Haga (@RickHgr) reported from Ottawa, Ontario@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Christian Lee (@christianflee) reported from Ottawa, OntarioOur internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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being Aram (@armie) reported from Ottawa, Ontario@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Norton (@JediCowgirl) reported@RogersHelps #Calgary, AB, Beltline internet has been down for hours. What's the #status?
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Alex A. (@AlexAgnew1) reportedI see why I left @Rogers years ago. They bait you with a $35 Can/US plan in January as an EPP, then literally 7 months later they raise the price $5 bucks a month. Couldn’t even give a customer the rate they advertised for one year….
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OUT N ABOUT with Yours Truly LIZZO C (@outnaboutlizzoc) reportedNo internet connection @RogersHelps is there an outage? I need to be reimbursed for the inconvenience! August 25, 2026 || 4:07pm ||
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dineshjagasia (@dineshjagasia1) reported@RogersHelps This does not help at all. I called the Technical Support Team and while speaking to the agent, the call got disconnected mid-way. No call back received. I have called back again and am on hold again for god knows how long.
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mynameisray (@mynameisray) reported@Bell has some of the most disgusting customer service in the business. They do nothing to actually work with you, even long term customers are treated like absolute dog ****. Maybe it's time to look into @Rogers.
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Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow home phone service; if I don't take the full package, including tv; which i don't need/want)
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Medeiros M (@Medeiro34452245) reported@RogersHelps You use to have replacement, remotes, modems and tv boxes in your rogers stores, so it could be easily replaced Why did you discontinue this? So, now I have no service since yesterday but I have to wait until a replacement comes which can take a few days,
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Ronnie Turner (@TookARonTurn) reported@treverleblond @RealDonBradshaw @Rogers Isn’t it wild? Terrible takes and constant negativity. You know how the adage, “It’s like a car crash — it’s awful, but you can’t look away.” That’s how I feel with bozo here. I couldn’t imagine having to have a dinner or spend some time in-person with him.
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Jeff Barclay (@JeffBarclayCPA) reported@Rogers @CRTCHearings @nflnetwork why are the preseason games on NFL network being preempted when the game isn’t available on any other channel?
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🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported@barry416 @Rogers And unfortunately I'm not in Canada, so a @Rogers store isn't an option. By the way my issue is still not fixed.