Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Phone	12 hours ago
Ottawa	Wi-fi	4 days ago
Bells Corners	Wi-fi	5 days ago
Ottawa	TV	7 days ago
Ottawa	Internet	15 days ago
Ottawa	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  BippinQueen (@BippinQueen) reported 50 seconds ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  milkbeerdave (@milkbeerdave2) reported 3 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  BMSR (@BMSR18) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 7 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 13 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  Gerald Butts (@gmbutts) reported 16 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  BippinQueen (@BippinQueen) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

• 
  Charlie (@charlieinottawa) reported 23 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Rich Thorpe (@exit716) reported 28 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Diane Fisico (@DianeFisico) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  PARAGON CAUSE (@ParagonCause) reported 29 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

• 
  Mario (@Papa_613) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Steven Chartrand (@StevenChartrand) reported 32 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Samantha (@samanthadolly28) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Patrick Leger (@Patrick_Leger) reported 37 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Lonely Boy (@lonelyboyxxo) reported 38 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  King of Hintonburg (@PubsSr) reported 39 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 59 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shawna R (@shawna_r80) reported 2 minutes ago

  @RogersHelps I did already. You told me to call tech support. I waited 2 hours just to have them hang up on me.

• 
  @416ash (@416ash) reported 2 minutes ago

  What happened to @rogers??? They used to have people you could talk to. Just want to renew my $230/mo+ bundle, and I can't get any help except from a dumb voice agent. They used to have better call response times than Bell, now they may be worse.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 5 minutes ago

  As is usually the case with @Rogers @RogersHelps, I was on the phone trying to get through to technical support for close to an hour and, while on hold, used their Online Chat and arranged in just a couple of minutes to get a service appointment all while still on hold. Their telephone help line is useless. Don’t even bother. Use their online chat.

• 
  Shelley Duggan (@drslmd) reported 7 minutes ago

  @RogersHelps It would be nice if as a company you would more than "understand" and rather provide customer service

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 7 minutes ago

  @RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.

• 
  Tom Royce (@TomRoyce) reported 10 minutes ago

  @CanadasLeafs @Rogers Sounds like the customer service VP got their start with Canadian Medicare.

• 
  Regulus Coeur (@CoeurRegulus) reported 17 minutes ago

  @mario4thenorth @Rogers clean up your act or I'll be cancelling my mobile account after 25 years as a loyal customer.

• 
  Crissie (@CrissieC) reported 21 minutes ago

  @CanadasLeafs @Rogers I chat with an online rep and get **** done better than waiting for a phone rep, it’s disgusting.

• 
  sarahpvictoria (@sarahpvictoria) reported 23 minutes ago

  @RogersHelps Fido. Yes, please help

• 
  AF (@Stu10171017) reported 24 minutes ago

  @RogersHelps The fact they are busy I can understand, but they knew the issue so even after they disconnected me they could still have fixed it but clearly chose not to