Rogers outages and service status in Ottawa, Ontario
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 28, 6:13 PM EDT.
- Internet (61%)
- TV (14%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- Wi-fi (4%)
The latest reports from users having issues in Ottawa come from postal codes K1A , K2H , K1G , K4M , K1S , K1V , K1T and K2B .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
14 hours ago | |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 7 days ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
-
@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioPeople on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
-
Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
-
Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
-
mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
-
Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
-
Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
-
Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
-
MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
-
BippinQueen (@BippinQueen) reported from Ottawa, Ontario@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
-
Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
-
Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
-
Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
-
Zwanguy🎮 (@Zwanguy) reported from Ottawa, OntarioI feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
-
Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
-
King of Hintonburg (@PubsSr) reported from Ottawa, Ontario.@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!
-
Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
-
Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
-
PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioFYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
-
BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
-
robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
LastRealOneLeft (@Rivirunthecity) reported@Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done
-
🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps The email on file doesn’t work and I requested to be sent to my new email and no one has bothered to do something so simple as send a label to my new email. This is a lesson to Roger’s for cutting its Canadian customer service and contracting out to 3rd world countries.
-
tiredsotired (@sotiredsotired) reported@RogersHelps We can pick up in another thread, or if you can direct me to a human. Two cycles through the rogers helps system with a totally incorrect bill followings service change resulted in nothing but wasted time. If you have an email with a human to review the matter pls share.
-
Papa Pedagogy (@KieranRamnarine) reported@Rogers @pozpiggy86 Y'all are getting played by this dude, he doesn't actually have service, he won't be able to quote a support ticket and when he does it will be someone elses and irrelevant to what he's complaining about here. I hope yall compile all the times these happen.
-
WeTheNorth (@deeprathi) reported@Rogers The problem is that your network is having enough speed to browse that portal 😡 and it’s not today. It’s ever green. I loggged a ticket a year or so ago and is still open but no one bothered to even close the ticket ; leave aside resolve
-
Old Woman’s Chair (Grandma ZZ) (@JustCanadianGal) reportedOh @Rogers, not at home; can’t get customer service direct you to the web that cannot help the telephone system -no one’s home… did machine hang up on you? Yes. Every time in the past three months.
-
D.A.B.🗣️🏴☠️🦓🦊 (@villainy_scum) reported@Rogers is a giant sack of ****
-
Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported@RogersHelps Yes, I do. I will need to check when I'm home. I never had a problem with my old phone.
-
ward wilson (@DJWardWilson) reported@Rogers @RogerHelps wanted to watch SCHEDULED GAME - Oilers & Ducks NO CAN DO Sens/ Canes OT is on SN Pacific, people must watch SCHEDULED GAME on another channel - SN West you removed SN West from my line-up in 2024 when Shaw forced streaming on home users EPIC FAIL 😡
-
tiredsotired (@sotiredsotired) reported@RogersHelps I tried sending a dm and got an auto reply, sending me to rogers general help. lol.