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Rogers Outage Report in Ottawa, Ontario

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1T , K1S , K2B , K2P , K2H , K1G , K1H and K2A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 5 hours ago
Ottawa TV 11 hours ago
Ottawa Internet 2 days ago
Ottawa E-mail 6 days ago
Ottawa Internet 6 days ago
Ottawa Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zachjackdad
    zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • BippinQueen
    BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • 11bkjimena
    Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • RickHgr
    Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • ToothpickGirl
    Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • its_ashuverma
    radhe (@its_ashuverma) reported

    @RogersHelps why the hell in midnight, all the services are down. Can't you even give a heads-up, atleast invest that much to figure such things earlier. Anyway, its normal, even a formula for aeverage can predict it well.

  • Hightower4ever
    Hightower (@Hightower4ever) reported

    @RogersHelps your customer service on here is atrocious. How about letting people know there is an issue instead of ignoring all your customers. Time to switch to at Telus or Bell if this is how you treat customers

  • vivley
    vivian wong (@vivley) reported

    @charityjkeller @Hightower4ever @RogersHelps My data is still completely out... I managed to make a call but clearly the service isn't LTE or 5g or anything close to that..

  • cheekeman
    David (@cheekeman) reported

    @charityjkeller @RogersHelps no, they wanted to buy them but that hasn't happened (yet). I finally have internet back up at home but im still without any cell service.

  • MykellMessiah
    Mykell Messiah (@MykellMessiah) reported

    @RogersHelps I don't have mobile service

  • MykellMessiah
    Mykell Messiah (@MykellMessiah) reported

    @RogersHelps Is service down in Richmond Hill. What is going on????

  • Nikshu_247
    Nitesh mehndiratta (@Nikshu_247) reported

    @Rogers Unexpected network failure! What to do now? How long it gonna take?

  • ZacheryW01
    Zed🐂W. (@ZacheryW01) reported

    @Thatbrowndude98 @Rogers Down in Calgary north

  • j_gx_
    Julia (@j_gx_) reported

    @Rogers @RogersHelps guys from Montreal and my whole serice is down but LTE works?!

  • JasminPatel561
    Jasmin Patel (@JasminPatel561) reported

    @Rogers @RogersHelps It seems that the wireless network is down, what is going on?