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Rogers Outage Report in Ottawa, Ontario

Why is my Rogers service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Ottawa come from postal codes K1T , K1S , K2H , K1G , K1H , K2B , K2A and K1N .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

CityProblem TypeReport Time
Ottawa Internet 34 minutes ago
Ottawa E-mail 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa TV 7 days ago
Nepean Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • FDDelahunt
    Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • LeonardSurges
    Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • hunktgr
    Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • DerekdeLouche
    Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • StevenChartrand
    Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • posteringottawa
    POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • asteroidblus
    Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • brenteriksmith
    smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • JKerby_88
    🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • WallStPete
    WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • EchoofLawrence
    Watch For The Signs (@EchoofLawrence) reported

    @RogersHelps hello. For three days now my wifi keeps turning on and off. I called someone yesterday to help me to turn it back on. And it worked. But now it’s off again :( help??

  • NascarWeeWee
    K Wright 🇨🇦 (@NascarWeeWee) reported

    @RogersHelps Yes I have, there are many complaints about an outage in this area on other social media. I'm currently using my data on my cell to keep informed of the issue....

  • klassen17
    kraig klassen (@klassen17) reported

    @Rogers why would you do random maintenance on the internet lines on a Tues? Do you not realize that kids aren't in school and parents are working from home? We all rely heavily on internet service. Maintain the line on a weekend when there is less necessary demand #rogersfail

  • Rolgyx
    Rolgy (@Rolgyx) reported

    @RogersHelps Once again you send a technician and nothing happens. I get a text you guys fix it and it's worse now.

  • milneandrew
    Andrew Milne (@milneandrew) reported

    @RogersHelps internet down for the second time in two days. Toronto, Yonge and Lawrence area.

  • OilersInsider
    Loilty (@OilersInsider) reported

    @RogersHelps Didn’t help.

  • callme_maami
    Miki Minach (@callme_maami) reported

    @rogers please fix my wifi. You can’t leave me stranded 😭😭😭😭

  • TimKBryantYEG
    expect non sequiturs (@TimKBryantYEG) reported

    @RogersHelps OK. But SNNow+ also has NHL Live. Would that fix the blackouts?

  • carmelo9313
    Carmelo Cianciotta (@carmelo9313) reported

    @GunterNine @RogersHelps @CCTS_CPRST Then use the billions of dollars to upgrade in my case they say my neighborhood node is congested but are doing little to fix it. What do they care as long as the money rolls in. It's criminal they charge full price when they know there is an issue

  • LoLz_n_Rage
    nobodycared (@LoLz_n_Rage) reported

    @RogersHelps @Rogers How is it a year of lockdowns and net use is higher than ever, you never ******* think to upgrade your god damn infrastructure but charge up the ***. Tall about cheapskate monopolies