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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Jul 5, 5:15 PM EDT.
  • 72% Internet (72%)
  • 21% TV (21%)
  • 3% Total Blackout (3%)
  • 3% Wi-fi (3%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K1G , K1T , K1X and K2H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Bells Corners, Ottawa, and Gatineau.

CityProblem TypeReport Time
Nepean TV 7 hours ago
Bells Corners Total Blackout 3 days ago
Bells Corners Internet 4 days ago
Nepean Internet 4 days ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago

Nearby cities with recent reports

Bells Corners

3 recent signals

3 days ago
Nepean

2 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • DianeFisico
    Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • cf_td3
    TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • Spideewoman
    SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • DannyOnThat
    DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario

    @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • milkbeerdave2
    milkbeerdave (@milkbeerdave2) reported from Ottawa, Ontario

    Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

  • LeahOttawa
    Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario

    @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • OttawaPete
    Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • jcbeecroft
    J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • exit716
    Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • trish_proulx
    I am Canadian, eh! 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@trish_proulx) reported

    @RogersHelps So when I went in to your corporate store I couldn’t get a sim card because the name on my account didn’t match perfectly. Trish is a shortform of Patricia. The agent at the store told me she put in a ticket which will take 24 to 48 hours to process. No cell service since Tues

  • NitoriSmallArms
    Kawashiro Small Arms (@NitoriSmallArms) reported

    @MactelecomN @Rogers The fastest way to get it fixed is to cut out the entire above ground segment and sell the copper in it.

  • mukhtarmahfoozt
    Mukhtar Mahfooz (@mukhtarmahfoozt) reported

    @RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS

  • kristakree
    Krista P (@kristakree) reported

    @RogersHelps My dad who is with Bell, got free 50 gb data for their outage. What exactly is Rogers doing for their customers given your (much longer I might add) outage?

  • akanshtyagi2193
    AT (@akanshtyagi2193) reported

    @Rogers i am trying to cancel my plan all doesn’t have option, call is not getting answered im roaming, pls help

  • MATT__101
    Matt 101® (@MATT__101) reported

    @RogersHelps I was lucky enough that my data turned back on a min after then hung up on me. But the support team did ABSOLUTELY NOTHING.

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!

  • Burnstation3D
    Burnstation3D (@Burnstation3D) reported

    @MactelecomN @Rogers That's actually considered a tripping hazard, tech should of booked it in as special request order to direct bury, if direct bury can not be done then they are usually required to direct bore a duct under the paved areas or concrete if they don't want to cut it. The Op manager for that area likely doesn't care or want to budget for it, the local contractors won't touch it or put it in the ground until the orders are given and $ given out by corp. Realistically they should of denied service to this home until one of those things could be done, unless it was to replace an existing working service line that is. I worked for Eastlink in the Martimes for almost 15 years, we had some strict standards on this sorta thing.

  • Dededacosta11
    Dededacosta (@Dededacosta11) reported

    Internet issues during a World Cup match again, @Rogers! Ridiculous!

  • kikiclements
    Kiki's (@kikiclements) reported

    Anyone else having a problem with calls or texts with @Rogers