Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1G, K1C, K1A, K1N, K2P, K2A, K4M and K2C.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/09/2026 10:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Stittsville, Greely, Barrhaven, Gatineau, Nepean, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa TV
CanadaOttawa Internet
CanadaStittsville TV
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cambrian5150 Cambrian (@cambrian5150) reported

    @RogersHelps How are you going to credit non Rogers customers who also had their lives on hold due to banks, stores, etc all not able to accept our debit cards? You proved once again how this country is in bad need of competition. Enough with you idiots having a monopoly on it all.

  • rikiepennings1 rikie pennings (@rikiepennings1) reported

    @Scarfotdhs @Rogers @RogersHelps I am pretty much back to service. I'm out walking so I don't know if television sound fades in and out still (since 5:15 am)

  • MadFan68 Alan Stewart (@MadFan68) reported

    @RogersHelps When is service going to be back to normal. Trying to watch TV. It's on, its off, it's stopping,it's pausing, it's freezing,it's ******* annoying. This **** needs to be sorted. People need to be compensated also. Businesses were screwed over. And what happened to The Weekend!

  • WSIB_Paralegal Bruce Dust🥍 🤽🏻‍♂️ (@WSIB_Paralegal) reported

    @coraliew @RogersHelps Oh yes, they will nickel and dime us, make us languish waiting on customer ‘service’ 🙄, and try their utmost to blame the customer and reimburse zero.

  • jamccaughran jim mccaughran (@jamccaughran) reported

    @RogersHelps Wireless service has returned. However, still no home internet or ignite television. Having to tether my phone to get some work done that was missed yesterday isn’t great. Especially with the file sizes I need to move.

  • beeker45 SagginWagon🇨🇦 (@beeker45) reported

    @RogersHelps So customers with home services that are still down ???????

  • jmthibs Jean-Marc Thibodeau (@jmthibs) reported

    After yesterday's @Rogers outage I think a lot of risk managers will be rethinking their strategies and dependance on internet. We've gone so digital we have left traditional backup measures behind. #riskmanagement

  • 17HighPriestess Angelina (@17HighPriestess) reported

    @RogersHelps @Rogers Not mine!! I cant work so I don’t get paid!! Unacceptable!!! Fix this!!

  • AlexAce35455057 Alex Acevedo (@AlexAce35455057) reported

    @RogersHelps You are the worst by holding the banking sector you idiots

  • Amanda_Parsons Amanda Parsons (M.ED) (@Amanda_Parsons) reported

    @IronOmie @dm_tats @Rogers If this wasn't a cyberattack, someone screwed up. Whether it's a mistake in coding with a software update or some other issue, someone made an error that translated into what happened. The person fired maybe a scapegoat, but there's no way this went down without a firing.