Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	17 hours ago
Gatineau	Internet	17 hours ago
Ottawa	Internet	1 day ago
Ottawa	TV	2 days ago
Bells Corners	Internet	3 days ago
Nepean	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Jennifer Julian (@jennybird70) reported 4 seconds ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Christian Lee (@christianflee) reported 12 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Nick Dumoulin (@dumoulin_nick) reported 19 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Patrick Leger (@Patrick_Leger) reported 29 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  PARAGON CAUSE (@ParagonCause) reported 31 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 33 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  StoneySpartan (@StoneySpartan) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  TF Doyle (@cf_td3) reported 43 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Robert Kilin (@Robkilin) reported 44 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  Nick Simmons (@nicksimmons24) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 46 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 46 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 50 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  Lonely Boy (@lonelyboyxxo) reported 50 minutes ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  613_Me (@613_Me) reported 50 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Leah Ferko (@LeahOttawa) reported 56 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  Robert Kilin (@Robkilin) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Finding Serenity 🌱🏳‍🌈🦄 (@mmysticbloom) reported 3 minutes ago

  @larx999 @Rogers I'm sitting here using my data. I saw 19 reports on down detector for rogers.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 4 minutes ago

  @RogersHelps Hours of being on hold and trying to get things resolved finally were by a very knowledgable supervisor but the process leading up to speaking with her were stressful, arduous and took hours of my life from me I will never get back.

• 
  Jennifer Leigh (@WriteLinesInk) reported 5 minutes ago

  @RogersHelps 10 gigs in 18 days and you want to charge me more. And the plan that you sucked me into is not one offered by connecting families. Yet another case where Rogers decides to run roughshod over Canadians. Not this time. The garbage phone I have will be left with one of your stores.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 6 minutes ago

  @RogersHelps oh i already tried that several times and it isn't even giving me my province so that wasn't working the outage has been for over 5 hours now, so what gives?

• 
  BlindLiberalism (@BlindLiberalism) reported 9 minutes ago

  @RogersHelps hello I need help. No one is following up with me when I submit to make a complaint via the Roger’s contact form.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 10 minutes ago

  @RogersHelps I did that. took over 3 hrs on hold online on my cell phone data as on the phone I never got an answer why am I paying for a service when it doesn't work? your customer service and wait times have really gone downhill since the merger

• 
  Love My 7 Wood (@LoveMy7Wood) reported 11 minutes ago

  @RogersHelps Can I get these issues addressed at a Rogers store or will they just tell me to call the number I’ve been on hold forever for?

• 
  chris (@whiteboywork) reported 12 minutes ago

  @Rogers fix your internet stability... all day non stop disconnect ... for a week now having issues your support ppl can't fix ...

• 
  Berniceness - 🥓🥓🥓🥓 (@Berniceness) reported 15 minutes ago

  Hey @Rogers why am I talking to a dude in the Philippines when Canadians can't find jobs??? Yet, you sure like to gouge us with fees for subpar service and then rob from us with extra billings if one doesn't look at their statement.

• 
  Gallomimia (@gallomimia) reported 16 minutes ago

  @Berniceness @Rogers Phone providers who you have to talk on the phone for service are obsolete.