Rogers Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

City	Problem Type	Report Time
Ottawa	E-mail	2 days ago
Ottawa	Internet	2 days ago
Ottawa	Internet	3 days ago
Ottawa	TV	5 days ago
Nepean	Internet	6 days ago
Ottawa	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Laskinite: A Shiny Gem ❄🚲🥓🍻🍦 (@Laskinator2) reported 4 minutes ago from Ottawa, Ontario

  Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.

• 
  Samantha (@samanthadolly28) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.

• 
  Spurge (@Spurgie31) reported 9 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.

• 
  Claude Panneton (@pannetonc) reported 11 minutes ago from Ottawa, Ontario

  @Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!

• 
  Keith Burnage (@live_2_bike) reported 16 minutes ago from Ottawa, Ontario

  1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 21 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Peter Norman Levesque (@peterlevesque) reported 22 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

• 
  Barrhaven Guy (@BarrhavenGuy) reported 24 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Keith Burnage (@live_2_bike) reported 26 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧 (@vbishop86) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!

• 
  Keith Burnage (@live_2_bike) reported 27 minutes ago from Ottawa, Ontario

  2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

• 
  Keith Burnage (@live_2_bike) reported 27 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  keegan eatmon👨🏼‍💻 (he/him) (@keeganeatmon) reported 27 minutes ago from Ottawa, Ontario

  Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service

• 
  Shelley Bryen (@Sbryen) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Andy Marshall (@AndyMarsh62) reported 33 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Merylee Sevilla (@drMLee) reported 44 minutes ago from Ottawa, Ontario

  @vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail

• 
  Mark Hermeling (@markhermeling) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.

• 
  Baylie Boys (@BaylieBoys) reported 54 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fletch Lives (@UnknownFletch) reported 6 minutes ago

  @RogersHelps I have called and made several requests to have the service fixed. I am in Oshawa and when it gets cold outside below zero it immediately causes my services to drop, im on ignite. Everything drops frequently and comes back on sometimes it’s a few seconds, other time

• 
  Malbec (@JBPVFM) reported 7 minutes ago

  @RogersHelps @Rogers another community outage in #newmarket we've been out for 45 mins... #ignite unstable

• 
  Silvia Mendonca (@s_postico) reported 8 minutes ago

  @rogers is there a service outage in Mississauga? No internet connection

• 
  Cayla with a C🪡🧵 (@HeartbreakCay) reported 12 minutes ago

  @celeryjacket @Rogers I definitely just hung up on customer service cause I was on hold for way too long. Thank you so much

• 
  Karen (@karenlimusic) reported 12 minutes ago

  @RogersHelps @rogers Cable isn't working AGAIN! A tech came by 2 weeks ago and supposedly fixed it, but still a bit wonky. Now it's a blank screen again. 📺 Why is this happening every weekend in the new year? I see so many other customers with various issues too!😡😭#RogersCable

• 
  Shain Grosman (@shain_g) reported 18 minutes ago

  @RogersHelps question on my NetBox it’s is showing. O information from next Wednesday January 26 after 7 is this a internal issue

• 
  Karen (@karenlimusic) reported 23 minutes ago

  @RogersHelps It's working now! For now! Is it the weather? Even on a nice day though... is the 🥶 affecting our services when it feels like it?! Didn't have this issue so frequent until this month. 😥

• 
  Fletch Lives (@UnknownFletch) reported 26 minutes ago

  Poorly managed. If my payment was as reliable as the service, @rogers would certainly act quickly to get the money. I am beyond frustrated with this and No it is not in my house it’s the equipment on the street feeding my house

• 
  Pepsi’n’Pot (@lSd3d420) reported 27 minutes ago

  @RogersHelps can you please fix the throughput for the NFL Network on Ignite TV GO? It seems to be the only channel that needs to buffer every few minutes, making shows on that channel unwatchable

• 
  Michael (@Mike_78000) reported 27 minutes ago

  @RogersHelps @Rogers Internet has been down since yesterday night. Is there an outage again (Church/Carlton downtown Toronto)? It happens too often lately!!