Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Sep 12, 12:22 PM EDT.
- Internet (63%)
- Total Blackout (11%)
- Wi-fi (11%)
- E-mail (7%)
- TV (7%)
The latest reports from users having issues in Ottawa come from postal codes K2B , K1S , K1G , K1J , K1T , K1R , K2P and K1Z .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
3 days ago | |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
Internet | 13 days ago |
|
Nepean
|
Internet | 15 days ago |
|
Ottawa
|
Internet | 17 days ago |
|
Ottawa
|
Wi-fi | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Jennifer Julian (@jennybird70) reported from Templeton, Quebec@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea JA (@Godblessedchild) reported@RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP
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BNKB (@banknotekb) reported@Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?
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Ed Inburgh (@mjammer31) reported@JayGenXer @Rogers They are the absolute worst
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Bonnie Lee (@stitchlady) reported@RogersHelps the batteries in my remote were down to 56% so I put new batteries in but it still says 56%. I used brand new batteries. I’ve had this happen before with remotes. I even restarted my TV box. Why doesn’t it show the batteries at 100%?
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DavidKoroma.eth (@D_A_Koroma) reportedSo, @Rogers has just given up on human customer service?… This AI hellscape is so frustrating…
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Cristina Aiello (@caiello2) reported@RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.
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JMB (@jmb_photography) reportedHow does @Rogers thank a person for being a customer of 20+ years? They tell them that in order to upgrade their phone and add it to their contract, they have to pay double the amount for their plan. “Cheaper” plans don’t allow for phone upgrades. Do better, Rogers. Such a joke
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Lindsay I.R Wiebe (@LindsayWiebeRD) reportedShaw/Rogers never responded to lowering my bill and I’ve even tried chat and calling multiple times in the past. I am in the process of filing a CRTC complaint. @RogersHelps @ShawInfo
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Just me - Jamie (@JustMeJamie64) reported@JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.
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KIRO Service Consultation (@ampharan) reported@Rogers why is Roger’s go out of their way to do dumb things? Closed our cell accounts, almost a year ago , finally got a refund owed then now charge us with roaming. What is wrong with you ? Bad terrible service