Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K2P, K2C, K1G, K1N, K1C, K1K and K1H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Kanata, Gatineau, Stittsville, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Nepean |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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DannyOnThat
(@DannyOnThat) reported
from
Ottawa, Ontario
@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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Shaily Allison
(@a_shaily) reported
from
Ottawa, Ontario
I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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me posting my Ls 🇱🇧🇵🇸
(@lebaneseogre) reported
from
Ottawa, Ontario
I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet
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Nas Eldjazair
(@vivadz2011) reported
from
Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Dave Connor
(@DaveConnor60) reported
from
Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Rich
(@RichSavarie) reported
from
Ottawa, Ontario
So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Zwanguy🎮
(@Zwanguy) reported
from
Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
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JohnnyCanuck
(@DarkMaple) reported
from
Ottawa, Ontario
Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽)
(@robertlendvai) reported
from
Ottawa, Ontario
So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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StoneySpartan
(@StoneySpartan) reported
from
Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
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Rita G.
(@ritah8) reported
from
Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
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613_Me
(@613_Me) reported
from
Ottawa, Ontario
So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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Max
(@ctmaxime83) reported
from
Ottawa, Ontario
@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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techbombnews
(@techbombnews) reported
from
Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Tolik
(@blader80) reported
@Rogers #rogersoutage No internet in richmond hill- fix ur ****!
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ProLuxRE | GTA Toronto Real Estate Agent/Realtor
(@ProLuxRE) reported
@RogersHelps Got to say your service esp. billing is the worst. Still getting billed for 2 cancelled services and reaching a specialist is almost next to impossible and when you do, gets disconnected or chat gets terminated. Wow! Next call would be to cancel my Mobile service.
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Fara7Hu
(@HuFara7) reported
@Rogers @gazman69 Please we don’t have service!!!?
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Al Maggi
(@almaggi) reported
@RogersHelps you were supposed to call me today about 4 years of terrible service. What happened?
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FR
(@fahmrab) reported
@RogersHelps is there an outage in the L5M postal code area?
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Dan
(@PotunaSalad) reported
Thinking it's time to switch my @RogersHelps home services to a competitor. Been a loyal customer since 2007, but unless they can come to the table with something better, I think that time has come to part ways. Your move, Rogers.
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ProLuxRE | GTA Toronto Real Estate Agent/Realtor
(@ProLuxRE) reported
@Rogers Got to say your service esp. billing is the worst. Still getting billed for 2 cancelled services and reaching a specialist is almost next to impossible and when you do, gets disconnected or chat gets terminated. Wow! Next call would be to cancel my Mobile service. Soon..
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Habs Fan
(@Habs_Fan__) reported
@RogersHelps I think you can do a estimated upcoming bill check no? If so can you do that for me? My bill date is April 1 and I always try to pre pay on pay days. This bill is going to be high as we upgraded two lines and plans. And issue with trying to add a watch
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Lloyd sheen
(@Sqlguy6212) reported
@Rogers 45 mins waiting for support, a client and now I know how little they care about customers
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Chris From Canada
(@Creativly_CLS) reported
@RogersHelps I DM you, it takes 30+ min of my time for your chat people to tell me either there's line noise or congestion on the network. You've replaced the modem twice, and the line from the house to the pole. No improvement.