Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.

City	Problem Type	Report Time
Bells Corners	E-mail	10 hours ago
Ottawa	Internet	5 days ago
Ottawa	Internet	11 days ago
Nepean	Internet	13 days ago
Ottawa	Internet	15 days ago
Ottawa	Wi-fi	17 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 52 seconds ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  international Man of Mystery👑 (@kinginxavier) reported 52 seconds ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  milkbeerdave (@milkbeerdave2) reported 6 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Roach_WC (@roachwc) reported 7 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Qu Jinghua (@QuJinghua) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 14 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Nick Simmons (@nicksimmons24) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  zachjackdad (@zachjackdad) reported 19 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  J.C. Beecroft (@jcbeecroft) reported 21 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  613_Me (@613_Me) reported 23 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 25 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  BippinQueen (@BippinQueen) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Steven Chartrand (@StevenChartrand) reported 35 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Mark Adkins (@marka351) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Samantha (@samanthadolly28) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Rita G. (@ritah8) reported 60 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Grant D (@pyeinburnaby) reported 4 minutes ago

  @HockeyPatrol **** @Sportsnet and @Rogers

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 5 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  Shell (@Shell29at) reported 10 minutes ago

  @JayGenXer @Rogers Yeah, they don’t seem to care about customers anymore or customer service

• 
  Rohit Kumar (@rohitt25) reported 10 minutes ago

  @RogersHelps This is my first bill ever for this particular connection. No way, I have got time to renegotiate the increase in price or option to cancel this account. How irresponsible of business is this, where your policy is violated by system or a person.

• 
  Jas (@keepontruckin78) reported 10 minutes ago

  @JayGenXer @Rogers After Rogers Home phone got bought out and gutted by Primus I left them. The writing was on the wall as they couldn't compete on coverage with Telus in BC and their prices kept increasing for mediocre service.

• 
  Sharon Gregson (@sharongregson) reported 10 minutes ago

  I'm aware that this is a trivial problem but why is it that @Rogers has men calling me every single day trying to sell me something when I am on the 'do not call' list and repeatedly demand they stop. #Rogers #Telemarketing

• 
  Doug Rempel (@dougjrempel) reported 14 minutes ago

  @RogersHelps Too late for that… I stayed on hold for over an hour and finally had someone help me! Your company responses are too slow and wait times are too long. There needs to be some drastic changes

• 
  Terry Murphy (@tyjac2) reported 14 minutes ago

  @RogersHelps Now the wifi is down again what is going on

• 
  Brian (@Briancobalt) reported 21 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  The Boxing Advocate (@boxingadvocate) reported 21 minutes ago

  @RogersHelps @Rogers I have an issue that can’t be resolved online or by an AI assistant. I need to talk to a human. I’ve called five times and every time I’m given a message that due to “extremely high call volumes” you are unable to take my call. What am I supposed to do here?