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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received Apr 28, 6:13 PM EDT.
  • 59% Internet (59%)
  • 15% TV (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Ottawa come from postal codes K1A , K2H , K1G , K4M , K1S , K1V , K1T and K1J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.

CityProblem TypeReport Time
Ottawa E-mail 1 day ago
Ottawa Internet 5 days ago
Ottawa Internet 7 days ago
Ottawa Internet 8 days ago
Ottawa Internet 8 days ago
Ottawa Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

  • Media_Mike_Ott
    Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • OttawaByMike
    Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • robertlendvai
    robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • mscdavidson
    Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • LesOReilly
    Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • meeradilawri
    Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario

    @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • livingklife
    KK👨‍🦼🌈+ (@livingklife) reported from Ottawa, Ontario

    Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • sotiredsotired
    tiredsotired (@sotiredsotired) reported

    @RogersHelps Great! Will I get a human to address the $200 overcharge? Honestly the fact you have no human (though I assume TB are a human’s initials) to help customers is the fundamental message.

  • MikeTheNavyGuy1
    Michael Mahoney (@MikeTheNavyGuy1) reported

    Pretty disappointed to see this from @Rogers Been a customer for over a decade. Not sure I'll stick around with them after seeing this.

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

  • blahout99
    Legalize_Freedom (@blahout99) reported

    @brar_drs @MelissaLMRogers @Rogers Really? ~ In my experience that’s a normal day of poor customer service. I’ve never got a person to help me in under 2+ hours! Disgusting!

  • OpLoveJustin
    Just In Love🇦🇪🇻🇪🇺🇦💙🖖✌️🏳️‍🌈🏳️‍⚧️ 😷🍄 (@OpLoveJustin) reported

    @Garnet_2203 @Rogers Canadian telecom is AWFUL

  • NunoMAguiar
    Nuno Aguiar 🏳️‍🌈🇨🇦🇵🇹🇦🇴 (@NunoMAguiar) reported

    Landed in #Portugal and grabbed a Vodafone SIM card with 60gb of data, unlimited calls and even some international call minutes for $25 Euros. Meanwhile plans from many of Canada’s telecom providers would be well over $75 dollars for the same service. @Rogers @Bell

  • EddieSheerr
    Eddie Sheerr (@EddieSheerr) reported

    @RobertChaulk @DaveJSullivan @Rogers I'd say it'll be in a band that goes with one of the carriers. So Rogers may offer it as an add on service

  • sanwins
    {First Name} - (@sanwins) reported

    @MelissaLMRogers Holy crap indeed. Just think, your painful support calls will now be handled by "Akash from Nova Scotia". @rogers sucks.

  • frgoalie
    SC (@frgoalie) reported

    @RogersHelps there has been an outage in East Gwillimbury, ON for several hours (12+ hours) when will service be restored and will we be compensated for the loss of service time?

  • Naturegirl99
    Nancy Barrett (@Naturegirl99) reported

    @RogersHelps No service since Saturday morning. How long eill this one last? I'm so tired of this