Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 9, 7:39 PM EDT.
- Internet (74%)
- TV (19%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K1R , K1N , K1G and K1T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 10: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Wi-fi | 18 hours ago |
|
Nepean
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
|
Nepean
|
TV | 5 days ago |
|
Bells Corners
|
Total Blackout | 7 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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613_Me (@613_Me) reported from Ottawa, OntarioSo world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers
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BMSR (@BMSR18) reported from Ottawa, Ontario@RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioGood ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, OntarioWelp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported from Ottawa, OntarioI am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Mark Adkins (@marka351) reported from Ottawa, Ontario@RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.
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Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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JEM (@JEM19126745) reported from Ottawa, Ontario@Rogers poor service ( or no service) to Long Term Care
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Erin Madden (@ErinMaddenYWG) reported@RogersHelps - need help asap. Can’t get thru by phone. House was supposed to be set up yesterday and we have contractors who need internet for setup.
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Jeff (@hdhntrjeff) reported@RogersHelps I have been on hold for over an hour for customer service. #dobetter
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MissMaple🇨🇦🍁🇺🇸 (@MissMapleCda) reported@RogersHelps We are looking at Bell or Starlink. We have had enough of your unreliable service.
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Klassik_empireent (@klassik_empent) reported@Rogers your new virtual assistant sucks, bad!
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Mike Brundage (@MikeBrundage3) reported@RogersHelps "Longer than normal hold times" shouldn't justify your automated system to essentially comment that you are too busy to assist customers, call back later, and hang up. No, I was not able to connect with a live human. Yes, I called back multiple times with the same result
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James Riley (@thejamesriley) reported@RogersHelps I have been in DM. Still waiting to get into my account please. Conversation trickled off with another customer service rep
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Leon (@zedsdead44) reported@Rogers If you were Team Canada, you wouldn’t outsource your “customer service” centres to Mumbai. I know because I asked one of your agents where he was located after I couldn’t understand him. He confirmed it.
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Cheeky Monkey (@cindyintoronto) reported@BluelineBardown @Rogers I got rid of Rogers from my life 10 years ago. I have been free of stress since that time. They are one of Canada's worst & most hated companies for a reason🤬
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The Sad Canuck (@drsmk0) reported@Rogers I’ve never canceled a subscription so fast. I’d rather illegally stream games than give my money to a garbage corporation. **** Toronto. **** Rogers. **** Sportsnet. All you guys did was piss off the West. I hope everyone follows my lead and cancels their subscription. Garbage
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Tanyassm (@tanyalsweet) reported@Rogers on hold for over 30minutes for customer service! I reported a week ago (now 3x) about tower that is 45 seconds from my house being damaged (reception was 4bars to 1bar to SOS) and you still haven't fix the issue?! What ******* ****** service (btw ticket#I2600573957)