Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K1G, K1T, K2P, K1N, K2C, K1A and K1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Nepean |
Total Blackout | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi | |
| Nepean |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Rocío Conde
(@rocioconde) reported
@RogersHelps offered us a price which we accepted and sent us a contract with much higher prices even though customer service representative said they would honour the price from the day we accepted the offer. It’s been 13 days of calls, long hours on the phone waiting
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Andrew Rapsey
(@rapz84) reported
You know you're a @Rogers client when: Your neighbourhood has been without internet and cable for 48 hours Your phone takes forever to load anything And you get an automated response from their tech support Yeah ... About that Shaw merger 🤔
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Hny Singh
(@HnySingh7) reported
@Rogers Hey why there is no option to track my international minutes balance in the app or anywhere on the site. Had a chat with your technical support & no help. U guys wana bill more if i overuse my 1000min but no way to track it. THIS IS STUPID, FIX IT. #rogers
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Pierogi Soup
(@retard_busters) reported
@Rogers get your ******* **** together. You are a multi-billion dollar company and your apps and service are complete garbage. Why should anyone pay for SNNOW? You ******* suck.
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Steeb Himself
(@Steeb_Himself) reported
@RogersHelps Yeah, right. Why can't your people help over the phone, or at an outlet, or even your service guys? You've already told us our existing setup wouldn't work anymore, we got your pod thing and it just won't stay boosting, now you say we need a second one. $$$ hungry or what?
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manologue
(@realmanologue) reported
@Rogers No internet since 12pm in our area. So much disruption, and there utter lack of updates. This is a second time massive outage in our area by Rogers. Is it time to move out of lousy Rogers? Can you please expedite or at least update your customers as to what’s going.
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DaemonStark
(@RapsStarky) reported
@Rogers WHY THE FLYING F ARE THE NBA PLAYOFF GAMES NOT ON CABLE??? WHAT THE F AM I PAYING YOU FOR??? I AM GONNA CANCEL TOMORROW LMAOOO @RogersHelps THIS IS A JOKE
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LOHITH CHOWDARY CHILUKURI
(@LohithChilukuri) reported
@RogersHelps what the heck is wrong with your support professionals? I talked to 3 people in the last 3 days and all made false promises, then when I yelled about it, they sent me to loyalty department where they say they cannot give any discount. You guys suck with your support!
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Andrew
(@TheFaceO_o) reported
@RogersHelps Internet has been brutally slow for a couple weeks. Ever since we had that heavy rain day.
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Jason Tobin
(@JasonTo74387331) reported
@Rogers This is getting ridiculous..been since 2pm going on 9 hours for this outage ! @RogersHelps