Rogers outages and service status in Ottawa, Ontario

No problems detected

If you are having issues, please submit a report below.

Rogers generated 3 outage signals in the last 24 hours around Ottawa, including 3 direct reports.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received May 4, 9:25 PM EDT.

Internet (57%)
TV (20%)
Total Blackout (7%)
Wi-fi (7%)
Phone (7%)
E-mail (3%)

The latest reports from users having issues in Ottawa come from postal codes K1A , K1V , K1R , K4M , K1S , K2H , K1G and K4A .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ottawa	Baseline
May 4, 2:20 AM EDT	0	0	0
May 4, 2:40 AM EDT	0	0	0
May 4, 3:00 AM EDT	0	0	0
May 4, 3:20 AM EDT	0	0	0
May 4, 3:40 AM EDT	0	0	0
May 4, 4:00 AM EDT	0	0	0
May 4, 4:20 AM EDT	0	0	0
May 4, 4:40 AM EDT	0	0	0
May 4, 5:00 AM EDT	0	0	0
May 4, 5:20 AM EDT	0	0	0
May 4, 5:40 AM EDT	0	0	0
May 4, 6:00 AM EDT	0	0	0
May 4, 6:20 AM EDT	0	0	0
May 4, 6:40 AM EDT	0	0	0
May 4, 7:00 AM EDT	0	0	0
May 4, 7:20 AM EDT	0	0	0
May 4, 7:40 AM EDT	0	0	0
May 4, 8:00 AM EDT	0	0	0
May 4, 8:20 AM EDT	0	0	0
May 4, 8:40 AM EDT	0	0	0
May 4, 9:00 AM EDT	0	0	0
May 4, 9:20 AM EDT	0	0	0
May 4, 9:40 AM EDT	0	0	0
May 4, 10:00 AM EDT	0	0	0
May 4, 10:20 AM EDT	0	0	0
May 4, 10:40 AM EDT	0	0	0
May 4, 11:00 AM EDT	0	0	0
May 4, 11:20 AM EDT	0	0	0
May 4, 11:40 AM EDT	0	0	0
May 4, 12:00 PM EDT	0	0	0
May 4, 12:20 PM EDT	0	0	0
May 4, 12:40 PM EDT	0	0	0
May 4, 1:00 PM EDT	0	0	0
May 4, 1:20 PM EDT	0	0	0
May 4, 1:40 PM EDT	0	0	0
May 4, 2:00 PM EDT	0	0	0
May 4, 2:20 PM EDT	0	0	0
May 4, 2:40 PM EDT	0	0	0
May 4, 3:00 PM EDT	0	0	0
May 4, 3:20 PM EDT	0	0	0
May 4, 3:40 PM EDT	0	0	0
May 4, 4:00 PM EDT	0	0	0
May 4, 4:20 PM EDT	0	0	0
May 4, 4:40 PM EDT	0	0	0
May 4, 5:00 PM EDT	0	0	0
May 4, 5:20 PM EDT	0	0	0
May 4, 5:40 PM EDT	0	0	0
May 4, 6:00 PM EDT	0	0	0
May 4, 6:20 PM EDT	0	0	0
May 4, 6:40 PM EDT	0	0	0
May 4, 7:00 PM EDT	0	0	0
May 4, 7:20 PM EDT	0	0	0
May 4, 7:40 PM EDT	0	0	0
May 4, 8:00 PM EDT	0	0	0
May 4, 8:20 PM EDT	0	0	0
May 4, 8:40 PM EDT	0	0	0
May 4, 9:00 PM EDT	0	0	0
May 4, 9:20 PM EDT	0	0	0
May 4, 9:40 PM EDT	0	0	0
May 4, 10:00 PM EDT	0	0	0
May 4, 10:20 PM EDT	0	0	0
May 4, 10:40 PM EDT	0	0	0
May 4, 11:00 PM EDT	0	0	0
May 4, 11:20 PM EDT	0	0	0
May 4, 11:40 PM EDT	0	0	0
May 5, 12:00 AM EDT	0	0	0
May 5, 12:20 AM EDT	0	0	0
May 5, 12:40 AM EDT	0	0	0
May 5, 1:00 AM EDT	0	0	0
May 5, 1:20 AM EDT	0	0	0
May 5, 1:40 AM EDT	0	0	0
May 5, 2:00 AM EDT	0	0	0
May 5, 2:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, Gatineau, Orléans, and Stittsville.

City	Problem Type	Report Time
Nepean	Internet	5 hours ago
Ottawa	Wi-fi	5 hours ago
Ottawa	Internet	11 hours ago
Bells Corners	Internet	4 days ago
Bells Corners	TV	4 days ago
Ottawa	TV	5 days ago

Nearby cities with recent reports

Bells Corners

2 recent signals

4 days ago

Nepean

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Dave Connor (@DaveConnor60) reported 42 seconds ago from Ottawa, Ontario
@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 4 minutes ago from Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Gerald Butts (@gmbutts) reported 5 minutes ago from Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
Meera Dilawri (@meeradilawri) reported 6 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
techbombnews (@techbombnews) reported 8 minutes ago from Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Glenn Johnson (@Glenn_A_Johnson) reported 9 minutes ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Leonard Surges (@LeonardSurges) reported 11 minutes ago from Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
SamanthaLamb (@Spideewoman) reported 12 minutes ago from Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 19 minutes ago from Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
MB (@phail_m) reported 21 minutes ago from Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
StoneySpartan (@StoneySpartan) reported 24 minutes ago from Ottawa, Ontario
@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
being Aram (@armie) reported 27 minutes ago from Ottawa, Ontario
@Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.
Dustin Gavin (@WeakTimeRunning) reported 36 minutes ago from Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
Mike Carroccetto (@Media_Mike_Ott) reported 37 minutes ago from Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
TF Doyle (@cf_td3) reported 38 minutes ago from Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
kristy 🏳️‍🌈 kavvy (@kavmac) reported 46 minutes ago from Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
Montse Zidan (@MontseZidan) reported 49 minutes ago from Ottawa, Ontario
@RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….
JEM (@JEM19126745) reported 49 minutes ago from Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
Luc Bellefeuille (@lbellefeuille13) reported 51 minutes ago from Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
Leonard Surges (@LeonardSurges) reported 53 minutes ago from Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

name can't be blank (@J0hnHaw3s) reported 6 minutes ago
@MapleLeafs @Rogers CRICKETS...!!! The service SUCKS with 100% of Rogers employees, just imagine what it's going to be like when 50% are left??😝😝😝 I swore I'd never renew, but did, because Rogers made THAT, very easy...lesson learned when this contract runs out.. ROGERS SUCKS...they know it. Our area is reported to be operating at 50%..too many customers not enough infrastructure..full charge every month.
Leafs 4 ever (@leafs4ever69420) reported 6 minutes ago
Why is Multiview not working? @Rogers
Bill Cooney (@BillCooney) reported 10 minutes ago
@RogersHelps Correct. And Rogers support somehow transferred me to 4 different non-business technical support staffers who were unable to help. I’m now on hold on 1-866-727-2141
Prince Pahwa (@princepahwa2) reported 13 minutes ago
@Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.
Kevin (@Kevin_C889) reported 16 minutes ago
@Rogers @VojvotkinjaSRB @rogers Why was my service cancelled without my consent or knowledge. How could this happen. Who approved it. How is this possible. Now I don’t have services. What is this unbelievably bad experience
RH (@RGHall) reported 17 minutes ago
@pale_atlantis I have the same problem watching on my TV on @Sportsnet with @Rogers cable. Started doing it last year. Probably because everything is through stupid WiFi.
Matthew Kendrick (@Ch9seFan) reported 17 minutes ago
@RogersHelps I had to sign up for an extra channel last year which I guess I dont need now. And then I gotta pay all this money for cable to watch 3 things I can watch on tsn+ for 90% less than Roger's. Ever since youbswitch to this Xfinity service Roger's has been absolutely terrible
Lori (@LoriinDurham) reported 22 minutes ago
@Fidomobile @Rogers worst experience getting customer service. $400 a month and can’t get service
ejonezbonez (@ejonezbonez) reported 24 minutes ago
@simmonssteve This will be a disastrous tenure for Chayka and Pelley. Potentially career-enders, not that Chayka had a great one so far. And poor Mats through guilt by association. Good job for destroying a Leaf legend. @mlsepr @Rogers
Corby (@Corby_77) reported 25 minutes ago
I don't like nor trust Keith Pelley. He's a corporate yes man, MLSE and ownership is more worried about the bottom line than winning a Cup. When the company I worked for 18+ years was bought out by @Rogers it was never the same afterwards, happy I got bought out. #leafs