Rogers Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

City	Problem Type	Report Time
Ottawa	Internet	16 hours ago
Ottawa	E-mail	4 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	5 days ago
Ottawa	TV	7 days ago
Nepean	Internet	9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  WallStPete (@WallStPete) reported 1 minute ago from Ottawa, Ontario

  @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

• 
  Tgr (@hunktgr) reported 10 minutes ago from Ottawa, Ontario

  @Rogers Never Ever

• 
  Barrhaven Guy (@BarrhavenGuy) reported 16 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Shelley Bryen (@Sbryen) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  WallStPete (@WallStPete) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

• 
  WallStPete (@WallStPete) reported 25 minutes ago from Ottawa, Ontario

  Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

• 
  Jay Small (@JSmall1771) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 26 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Mike Grouchy (@mgrouchy) reported 27 minutes ago from Ottawa, Ontario

  @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

• 
  Spurge (@Spurgie31) reported 34 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  A. R. Jalali 🇨🇦 (@ARJalali) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

• 
  Tgr (@hunktgr) reported 43 minutes ago from Ottawa, Ontario

  @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

• 
  ncarter (@1carter) reported 45 minutes ago from Ottawa, Ontario

  @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

• 
  🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Again I never Mentioned speed pass today in my tweet

• 
  Andy Marshall (@AndyMarsh62) reported 51 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Tgr (@hunktgr) reported 52 minutes ago from Ottawa, Ontario

  @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

• 
  Tgr (@hunktgr) reported 52 minutes ago from Ottawa, Ontario

  @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

• 
  POSTERING OTTAWA (@posteringottawa) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

• 
  Jessica Hogue (@jessica_hogue) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IncredibleIncredible (@cristoincredibl) reported 6 minutes ago

  @GlobalCalgary #fuckrogers @rogers sucks

• 
  Andy S (@stoicseal) reported 10 minutes ago

  .@RogersHelps still seeing heavy packet loss ~2%, slow pings and dropped connections with broadband in ON. Basically impossible to get work done, that's 2 days of work lost. Is there any ETA on when the service quality is restored to acceptable levels?

• 
  Sab (@Sabinah_R) reported 12 minutes ago

  @SonL27626175 @JamesEditsStuff @Rogers Same. In Mississauga and still no internet, cable, or cell service!

• 
  Apelino. (@Apelino_) reported 14 minutes ago

  @Rogers @shreyas_ynwa It’s not working for me…define majority. How many customers remain without service? It’s not working for me.

• 
  BeardyGazpacho (@BeardyGazpacho) reported 15 minutes ago

  @RogersHelps any way to know when our service will return ? Keep hearing vast majority or we are back online … have not had internet for about 40 hours now. The customer service line is over 3 hours and your online tech support is unavailable. Can you provide an update?

• 
  Rupinder Mazara (@MazaraRupinder) reported 19 minutes ago

  @RogersHelps How about just getting service back up

• 
  Mgnv7 (@rknMeGaNoVa) reported 20 minutes ago

  @RogersHelps Oshawa L1L is still down... any updates?

• 
  MKouts (@mkoutlem) reported 22 minutes ago

  @rdassaly @RogersHelps I still don’t have internet wifi connection at home this includes no tv service, no phone service, no internet! it’s now been almost 2 days …acceptable not.

• 
  Adrenaline_x (@adrenaline_x) reported 24 minutes ago

  @vote4robgill @Rogers That's literally the cost per day you spend on their service. IF Celluar/Internet is mission critical of you or your business you should have redundancy.. If you carrier is Rogers, your Home internet should be Bell/Telus. Outages happen and you should be prepared for it.

• 
  TPHI (@TooleysPainting) reported 28 minutes ago

  @vote4robgill @Rogers What about the ones like us that are still down and told there is no time frame to have our internet restored. Going on 40 hours now what if we hit 60-70 hours🤔