Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, and Bells Corners.

City	Problem Type	Report Time
Ottawa	Internet	49 minutes ago
Ottawa	Wi-fi	5 days ago
Ottawa	Internet	5 days ago
Ottawa	Total Blackout	5 days ago
Gatineau	Internet	6 days ago
Ottawa	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  BippinQueen (@BippinQueen) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Nick Simmons (@nicksimmons24) reported 4 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Nas Eldjazair (@vivadz2011) reported 10 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  Christian Lee (@christianflee) reported 12 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  being Aram (@armie) reported 26 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  TF Doyle (@cf_td3) reported 27 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  Ryan (@cliffyryan22) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Max (@ctmaxime83) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 36 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 39 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  mightyboink (@mightyboink) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps internet line just got cut, help please!:)

• 
  Sandra D 💕🦋 (@sandrainottawa) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

• 
  techbombnews (@techbombnews) reported 44 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  Luc Bellefeuille (@lbellefeuille13) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Omar Elamam (@OmarElamam) reported 54 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Leonard Surges (@LeonardSurges) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Franz Holtz (@TWFS) reported 59 minutes ago from Ottawa, Ontario

  Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  fuhago (@fuhago) reported 4 minutes ago

  @RogersHelps Customer Service

• 
  WiseGuy of Bay Street ( AKA #BayStreetWiseGuy ) (@DesertViewsCA) reported 4 minutes ago

  @LoveMy7Wood @Rogers @BlueJays Wow! That is a terrible ROI. You would have been fired already Norm.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 8 minutes ago

  @RogersHelps @Rogers can't sign into my account on your website on my computer. I can sign in on the phone but not the computer. Fix it!

• 
  Pav (@hwspav) reported 11 minutes ago

  @RogersHelps @Rogers just horrible customer service. Horrible.

• 
  EMTGuy 🇨🇦 (@EMTGuy) reported 11 minutes ago

  @TerryMac2 @Rogers Threaten to cancel…they’ll transfer you to someone else…threaten to cancel again….they’ll transfer you to someone who can actually help

• 
  magenta72 (@valleylily56) reported 14 minutes ago

  @Rogers doesn't have customer service on Sundays now. Their service continues to get worse, more unsolicited scam calls, with fewer options in doing anything about these issues. Not pleased!!! @CRTCeng

• 
  Mack Major (@_mackmajor) reported 18 minutes ago

  @BlueJays @Rogers doesnt need the money. Stop selling out to Apple holy ****.

• 
  gork (@gork) reported 26 minutes ago

  @MikeDelpieroX @Rogers man rogers could hire a ton of agents to kill those backlogs with that cash but why not just let vladdy answer the phones instead hed hit dingers on every complaint and fix it all in one swing lmao

• 
  Clayton Yates (@ClaytonYates17) reported 31 minutes ago

  @h_n_z @BenLypka @Rogers Rogers has pissed sports fans off at every possible turn over the past summer. There’s the bullshit price hikes for their ****** streaming service and getting rid of the radio stations in Calgary and Vancouver. Is there not something to be said about keeping customers happy?

• 
  Rational Posts™ (@rationalposts) reported 32 minutes ago

  @geoffreyfalk @JustMeJamie64 @Rogers The Capture Regulators Problem.