Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Aug 25, 9:29 AM EDT.
- Internet (49%)
- TV (16%)
- Wi-fi (14%)
- Total Blackout (11%)
- E-mail (5%)
- Phone (5%)
The latest reports from users having issues in Ottawa come from postal codes K1S , K1K , K1G , K1J , K1Z , K1T , K2B and K2C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 10 hours ago |
|
Nepean
|
Internet | 1 day ago |
|
Gatineau
|
Internet | 1 day ago |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
Total Blackout | 4 days ago |
|
Gatineau
|
Internet | 4 days ago |
Nearby cities with recent reports
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario@Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, OntarioI hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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techbombnews (@techbombnews) reported from Ottawa, OntarioWere Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karen (@karren_n) reportedIs there an issue in Calgary right now? Internet & cable went out. Internet came back, but cable is still offline. I'm in Willow Park. @RogersHelps
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Le Moose (@dwarvenbrohan) reported@_robbyy @RogersHelps @SensSteadySteve Yep outage map is down lol. What a joke
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Casey Kobi (@KobiCasey) reported@RogersHelps Just recieved a call from Rogers regarding my formal complaint with CCTS in which they offered a vague apology and did not fix the charge against my credit. Filed another complaint with TransUnion
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Vicky Baum (@vickyrobinbaum) reported@Rogers-My Mom is upset as she waited 37 minutes to find out what channel the ladies US Open tennis is on. Nobody answered. This is entertainment for her. We had a Rogers outage for a full day last week-Internet, cable, phone; the guide button hasn't worked since. Pls help.
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Toronto Guy (@doubledouble416) reported@RogersHelps Was able to reach out to them; their/your offer is higher than what Bell gave me (and you don't offer/allow hime phone service; if I don't take the full package, including tv; which i don't need)
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Abdelrhman Shoieb (@AbdelrhmanShoi1) reported@RogersHelps @Rogers still am trying to reach your customer services and you are keeping me on hold for up to 20 minutes without any response
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@HolyDegenerate (@RandySaretzky) reportedI will not pay my bill till I get service @RogersHelps you can cut my phone number off as I’m not in country I don’t care!
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Medeiros M (@Medeiro34452245) reported@RogersHelps And you expect me to pay for tv service which I don't have, I only have internet and phone currently
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˚˚˚˚˚˚˚˚˚˚ (@anti_occult_ont) reported@Rogers Trying to access my online account. Verification codes are not being sent to my email address. Locked out of account for now. Thank you so much for your top-notch service.
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Anne Marie Quinn (@ANNEQUINN) reported@RogersHelps @bpelman Your ETA for service to be restored was 11:00 pm for most of the day but then updated to 6:00 pm. Since then it has added an hour at the top of each hour and we’re back to 11:00 pm. Is this actively being worked on?