Rogers

Rogers Outage Report in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Ottawa come from postal codes K2P, K1G, K1C, K1V, K1H, K2C, K1K and K1B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/21/2026 20:55

January 21: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Phone
CanadaOttawa Phone
CanadaKanata Phone
CanadaOttawa E-mail
CanadaOttawa E-mail
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • 1carter ncarter (@1carter) reported from Ottawa, Ontario

    @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

  • JSmall1771 Jay Small (@JSmall1771) reported from Ottawa, Ontario

    @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

  • jessica_hogue Jessica Hogue (@jessica_hogue) reported from Ottawa, Ontario

    @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

  • BarrhavenGuy Barrhaven Guy (@BarrhavenGuy) reported from Ottawa, Ontario

    I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

  • BaylieBoys Baylie Boys (@BaylieBoys) reported from Ottawa, Ontario

    @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

  • Spurgie31 Spurge (@Spurgie31) reported from Ottawa, Ontario

    I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

  • AndyMarsh62 Andy Marshall (@AndyMarsh62) reported from Ottawa, Ontario

    Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

  • live_2_bike Keith Burnage (@live_2_bike) reported from Ottawa, Ontario

    2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

  • mgrouchy Mike Grouchy (@mgrouchy) reported from Ottawa, Ontario

    @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

  • Sbryen Shelley Bryen (@Sbryen) reported from Ottawa, Ontario

    @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Never Ever

  • hunktgr Tgr (@hunktgr) reported from Ottawa, Ontario

    @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

  • orange_pekoe Donna D. 🇨🇦 (@orange_pekoe) reported from Ottawa, Ontario

    No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

  • ARJalali A. R. Jalali 🇨🇦 (@ARJalali) reported from Ottawa, Ontario

    @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vermie22 Will Vermunt (@vermie22) reported

    @peter101s @rohan__singh1 @RogersHelps Wifi is not internet. It just a wireless network in your home/office. You still need a separate internet provider. For me the only internet provider available in rural south western Ontario is Rogers mobile internet. Guess what isn’t working right now.

  • pdoebz Patrick Dobmeier (@pdoebz) reported

    @RogersHelps Can we get an update? It’s been 4 hours since the last one. I have not had cell service all day

  • rob2469 Rob SImpson (@rob2469) reported

    Laughing at my @Rogers friends with no service all day while my @koodo "cheap service" is workin just fine

  • PouryaHeidari Pourya Heidari (@PouryaHeidari) reported

    @RogersHelps @Rogers At least tell us what's wrong, we may be able to help! We are not only paying bills to @Rogers , we pray, we're patient and we are proud customers, eh!

  • TDeslippe23 __TD__ (@TDeslippe23) reported

    My phone haven’t worked all day **** @Rogers

  • betsykendall Betsy (@betsykendall) reported

    @Rogers any idea when we can expect service again? It’s been several hours since the last update.

  • moreruthless Ruth (@moreruthless) reported

    @RogersHelps Not intermittent...no service for 7 hrs and counting!

  • mrs_mrandle Melissa Randle (@mrs_mrandle) reported

    @RogersHelps @Rogers Stop apologizing and fix the problem! #RogersFail

  • NoahJAustin Noah J. Austin (@NoahJAustin) reported

    @Rogers how is my cell phone still down in London?? This is insanity to me.

  • NerissaB NerissaB (@NerissaB) reported

    @RogersHelps hey, is there an actual reason for the outage? Lines flooded? Hurricane? Snowed in? Its been a hard day and communication is in your name. Please help.