Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Apr 30, 10:11 AM EDT.
- Internet (58%)
- TV (19%)
- Total Blackout (8%)
- Phone (8%)
- E-mail (4%)
- Wi-fi (4%)
The latest reports from users having issues in Ottawa come from postal codes K1A , K1V , K2H , K4M , K1S , K1G , K1T and K1J .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Orléans, and Stittsville.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 2 hours ago |
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Ottawa
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2 days ago | |
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Ottawa
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Internet | 5 days ago |
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Ottawa
|
Internet | 8 days ago |
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Ottawa
|
Internet | 9 days ago |
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Ottawa
|
Internet | 9 days ago |
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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Kristen Buter (@butes) reported from Ottawa, OntarioHey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Leah Ferko (@LeahOttawa) reported from Ottawa, Ontario@salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Rich Thorpe (@exit716) reported from Ottawa, OntarioAnyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Josip Tuka (@Jotuka) reported@Rogers @fordnation 1 click online cancellation should be a thing for ALL TELECO IN CANADA!!! SPENDING HOURS, getting transferred in circles is tired and old to cancel. BE BETTER! DO BETTER! Scummy business Practices.
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Clip Clop (@clo33177634) reported@Rogers @RogersHelps Rogers coax is unreliable. Modem reboots, 2 techs after, no help, just runarounds.
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Ashit Milne (@AshitMilne1969) reportedOof I remember that day they had in July 2022 - I bet that got Ottawa and Toronto onto calls (@Rogers network went out for almost an entire day). Single points of failure are dangerous.
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Gobi Anpalagan (@beem3er) reported@Rogers Then I’m told to call back in 2–3 hours—no option for a callback either. Paying premium prices, but this definitely isn’t premium service. @Bell be seeing a new customer in the near future
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Andy Potter (@aap53) reported@RogersHelps FYI, talked to a great Roger’s tech rep and it turns out that the outage resulted in a factory reset. We will now have to through all of our devices and change the name but at least it all works.
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Greg Stevenson (@GregPhstevenson) reported@AkquireMike @Rogers @CRTCeng You are not the only one they have done this too. Poorest service quality and security in Canada. I spent 6 hours online fixing with Rogers with minimum resolution.
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JackieO1402 (@HerMajestyJakO) reported@CanadianGrayMan To give it to the Indians. Im tired of calling their customer service to not understand a word @Rogers
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Bridgeland YYC (@BridgelandYYC) reported@RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?
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Legalize_Freedom (@blahout99) reported@brar_drs @MelissaLMRogers @Rogers Really? ~ In my experience that’s a normal day of poor customer service. I’ve never got a person to help me in under 2+ hours! Disgusting!
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Johan (@Johanfriesen) reported@RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait