Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	33 minutes ago
Ottawa	Phone	1 day ago
Ottawa	Internet	2 days ago
Ottawa	TV	3 days ago
Ottawa	TV	4 days ago
Ottawa	E-mail	4 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 12 seconds ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Montse Zidan (@MontseZidan) reported 1 minute ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  Luc Bellefeuille (@lbellefeuille13) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Nas Eldjazair (@vivadz2011) reported 14 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  J.C. Beecroft (@jcbeecroft) reported 17 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Christian Lee (@christianflee) reported 20 minutes ago from Ottawa, Ontario

  Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

• 
  Les OReilly (@LesOReilly) reported 26 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 27 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  Robert Kilin (@Robkilin) reported 27 minutes ago from Ottawa, Ontario

  @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

• 
  PJ (@PJ_Hinton) reported 28 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  Christian Lee (@christianflee) reported 29 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 30 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Michael Lewicki (@OttawaByMike) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  Rick Haga (@RickHgr) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Samantha (@samanthadolly28) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Qu Jinghua (@QuJinghua) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

• 
  Franz Holtz (@TWFS) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  SamanthaLamb (@Spideewoman) reported 48 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Rich Thorpe (@exit716) reported 51 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Charlie (@charlieinottawa) reported 54 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  malachi (@Pereztavarez6) reported 3 minutes ago

  @RogersHelps @savemilkweed i want to cancel my services

• 
  🔥Zukky💻🔥 (@zukkyzee) reported 3 minutes ago

  @Rogers is there a shaw internet outage in downtown Calgary this morning?

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 5 minutes ago

  @RogersHelps I have never, ever been more insulted in my life. "You're waisting my time" That is rogerss customer service for you.

• 
  ⓘ This profile may or not be Brandon👾♊️ (@captainplanet4_) reported 7 minutes ago

  @RogersHelps is internet down?

• 
  Christopher Castle (@Scissorb0i) reported 8 minutes ago

  @RogersHelps So as a customer at this point in your understanding of this issue, you believe it’s my job to do more to resolve this failure of service? That’s the level of service excellence your company provides?

• 
  Jeff (@SeNoR_Jeff13) reported 10 minutes ago

  @RogersHelps No problem but in the future it would be helpful if Rogers posted something when a fundamental service that people reply on has an outage.

• 
  Jennifer Drader (@jenniferdrader5) reported 11 minutes ago

  @RogersHelps I have been calling since 8am and it keeps just telling me to call back and hangs up. Tell me exactly how is this customer service?

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 12 minutes ago

  @Rogers if you lazy *****, can't hire actual human beings to work customer service on Sundays, how ******** do you have the gall to charge to so much @fordnation @crtc? I call and all I get is A, and an announcement the customer service is closed. What am I ******* paying for?

• 
  Heather OMG UCP WTF (@frugalfrivolous) reported 13 minutes ago

  @RogersHelps There is no information of any outages in YYC on the outage page.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 13 minutes ago

  I called to speak to a supervisor, I flat out hung up on when I questioned the fact there were no supervisors on Sunday. I called back, I get an AI, So, @Rogers is across board shut down on Sundays, on top of having false advertising in your stores? @CRTC