Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 4 outage signals in the last 24 hours around Ottawa, including 4 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 1, 8:25 PM EDT.
- Internet (73%)
- TV (23%)
- Wi-fi (5%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K2C , K2E , K1L and K1H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 2: Problems at Rogers
Rogers is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Internet | 3 hours ago |
|
Ottawa
|
TV | 3 hours ago |
|
Ottawa
|
Internet | 5 hours ago |
|
Bells Corners
|
TV | 7 hours ago |
|
Ottawa
|
TV | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Omar Elamam (@OmarElamam) reported from Ottawa, Ontario@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Charlene Davidson (@mscdavidson) reported from Ottawa, OntarioNO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Shaily Allison (@a_shaily) reported from Ottawa, OntarioI need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Salmon (@Kevin_Salmon12) reported@RogersHelps That’s fair and I did call but I was on hold. For the cost of service + my needs it’s not performing. I never had any issues with cable until the galaxy boxes were introduced and now this happens. Maybe wifi signal for cable isn’t the way to go
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Sir Meme (@SirMemee) reportedThis is horse ****. **** @Rogers and @Sportsnet too.
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Jax (@Puff23138399649) reported@ModernAgri_Tips @Bell @Rogers Both are terrible. Just tried to switch services and the amount of ***** both companies dropped is unbelievable. Wasted probably 10 hours of time between calls and failed installations.
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Graham Haigh (@GrahamHaigh) reported@RogersHelps Boo… that’s been the problem. It’s so hard to navigate to get to the tech support team.
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Rocco Signorile (@imthedarkknight) reported@RogersHelps Yes and the transfer fee of $80 is completely RIDICULOUS! How would I know if they did it by mistake. I CLEARLY asked him AND my son as well. He responded on more than one occasion “ YES NO PROBLEM” Yet he did. So he is now a @Bell customer & will be joining him. “Sorry 2cu go”
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Yagya Sachdeva (@YagyaSachdeva) reported@Rogers I opted for a temporary suspension of service for a month as I’m not in the country and now you’re charging me for the suspension AND MY whole bill? Why is there even a temporary suspension option if that is the case. Your chatbots are useless. You can’t be reached.
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FancyOldLady (@FancyOldGal) reportedIf you were a Shaw customer and now find that you're a victim or Rogers. RUN! Rogers gave you soul in a deal with Yahoo. Yahoo gets all the @rogers and @shaw addresses. WHY? Ask your favourite search engine, or Google "does Rogers with Yahoo scan our webmails?" Read the bottom.
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Wyatt (@wyattd09) reportedTerrible day for Canadians. @Rogers has done nothing but ruin Hockey Night in Canada. This is just the final nail.
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Sir Meme (@SirMemee) reported@Rogers @Sportsnet needs our $ to survive but they know people won’t cancel their subscription and services. Anyone who gives these clowns $ should call right now and cancel.
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RT G (@Eshie4) reported@RogersHelps why don’t you take some of the people who have time to call me a million times a day for home security (which I’ve declined a million times) and train them to do customer service - because I’ve been on hold for an hour this is ridiculous.