Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1N, K1S, K2C, K2P, K1Z, K1R, K1A and K1T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (11%)
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Wi-fi (11%)
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Total Blackout (9%)
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Phone (8%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville, Greely, Kanata, Orléans and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Phone | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Jennifer Julian
(@jennybird70) reported
from
Templeton, Québec
@sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.
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Nick Simmons
(@nicksimmons24) reported
from
Ottawa, Ontario
@RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan
(@nate1292) reported
@Bell What do I need to do to get a reply. This is unacceptable am about to call @Rogers @RogersHelps maybe they can provide better customer service.
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Vaisakh Santhakumar
(@VaisakhOnX) reported
@RogersHelps I attempted to chat with your customer support, but it appears to be a long wait. There are about 95 people ahead of me. On the other hand, I chatted with someone at @FreedomMobile who responded immediately and provided helpful assistance. Sorry to say this.😔
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Mat&Doug
(@MatildaDougie) reported
Hey @Rogers @RogersHelps do your customers know that ur policy allows reps 2 contact family members who aren’t on the account & disclose that the amount they owe and active services and no verification is required? @Bell would you ever do this to a paying customer? #privacy
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cyguy🏳️⚧️
(@Sweetspiicy) reported
@Rogers @Bell ROGER HORROR STORY PT 5: I waited the 2 days. Which was Monday, no update puralator is still saying the same thing when I track the package. I call rogers and they tell me that they fixed it and emailed the paper and will received an update. Wtf run around 🙈🤐
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cyguy🏳️⚧️
(@Sweetspiicy) reported
@Rogers please do better. A horror rogers story. I am a new customer & became a customer on the 19th. With that being said I had a internet motum being sent to me and was going to be delivered on the 20th. This was after @Bell had come out 2X.
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John
(@PrplRainMan) reported
@Rogers who is asking you to advertise Canada on Disney+? I ******* live in Canada, have my whole life. Why ******** are you advertising my own country to me? Further to, why ******** are TAX DOLLARS paying for this?
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Chris Botha
(@ChrisBotha29305) reported
@Fidomobile Your AI agent is doing everything in its power to prevent me to speak to a real person. I'm having technical issues and I'm beyond frustrated as a new customer... not cool @Fidomobile not cool.... @Rogers
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Miss Peepers
(@miss_peepers) reported
I feel bad for @Rogers customers. I'm so glad I left this horrible provider over 2 years ago. Switching over to @Bell was the best decision I made! 🙌🏻🙌🏻 It's like there is an outage every year. Where is the service? What happened to client service excellence? 🤔🤔 #rogersoutage
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Alex Jessup
(@GimpyHandGuy) reported
@RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.
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Alex Jessup
(@GimpyHandGuy) reported
@RogersHelps All they did was offer the same thing I turned down... was another waste of time. Ported out to @FreedomMobile already and saving $115/month.