Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K1Z, K1K, K1Y, K1G, K1N, K2A, K1V and K1J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Rogers
Rogers is having issues since 02:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Orléans, Gatineau, Nepean, Kanata, Bells Corners, Stittsville, Gloucester and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Orléans |
Internet | |
| Gatineau |
Total Blackout | |
| Ottawa |
Internet | |
| Gatineau |
Phone | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Dustin
(@asteroidblus) reported
from
Ottawa, Ontario
@RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Michael G.
(@Michael03560135) reported
@Rogers your new commercial is so disingenuous you should be disgusted. You advertising that your going to invest in making sure you have a reliable network where you can call 911 is like Chernobyl advertising they're investing in safety, after the incident. Too little too late.
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𝙹 𝚊 𝚜 𝚘 𝚗 𝙼 𝚒 𝚕 𝚎 𝚜
(@PhotoMediaGuy) reported
@Rogers I’m currently down for the third time in 3 months. Your tiny-by-comparison competitor is days away from offering me FTTH. #irony
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Queen in the North
(@glacialtide) reported
@RogersHelps I just spoke to two of your reps and frankly your customer service is atrocious. Your company just goes in and messes with accounts without the customer’s consent and all I got was a “sorry”.
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Mihir samak
(@samak_mihir) reported
@RogersHelps Contacted Rogers customer service in the afternoon. They informed me about an outage in my area. Internet is finally working now. But highly disappointed with what happened. Almost 7 hours no internet on a Sunday. Not happy :(
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Mihir samak
(@samak_mihir) reported
Rogers internet again down since afternoon. Its past 22:00hrs and still no internet. Used almost 90% of my data. It’s so frustrating that I have no internet on a Sunday. An outage in our area ruined my weekend plans. I guess time to change my internet provider. @RogersHelps
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(Mysterious Men) SOLD OUT LFG
(@MysteriousMen01) reported
@RogersHelps i need internet can someone help im in downtown ottawa i dnt have internet
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4444Crazy Bobby | MINT IS LIVE | 1000 (0 SOL ) 48H
(@CrazybobbyNFT) reported
@RogersHelps @samak_mihir i still got the same problem too i dont even see my internet name when im looking for it
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Rick Lavigne
(@Rickwl123) reported
Could Canadian subscribers to Rogers please get a video service that doesn't have audio dropouts! @Rogers @RogersHelps
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Tabitha Wells
(@TabithaHWells) reported
@PhotoMediaGuy @Rogers We were down for 5 or 6 hours one day last week, and regularly lose connection. I feel bad for our provider, who relies on Rogers. Why is it that the little guys are the ones working to install better infrastructure on the ground instead of just saying it?
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Zaddy Lover
(@XoxoZaddy) reported
@RogersHelps what’s going on with the internet ???? My service is down…. Again….