Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 22, 7:02 PM EDT.
- Internet (64%)
- TV (25%)
- Wi-fi (7%)
- Total Blackout (4%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1V , K1C , K1K , K2B and K1R .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
TV | 12 hours ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
Internet | 8 days ago |
|
Ottawa
|
TV | 9 days ago |
|
Bells Corners
|
Wi-fi | 9 days ago |
|
Ottawa
|
Wi-fi | 13 days ago |
Community Discussion
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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PARAGON CAUSE (@ParagonCause) reported from Ottawa, OntarioSpoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Meera Dilawri (@meeradilawri) reported from Ottawa, Ontario@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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TF Doyle (@cf_td3) reported from Ottawa, Ontario@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Emma Pratt (@frmerprincess) reported from Ottawa, Ontario@RogersHelps I keep getting a sim failure message, any network issues?
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Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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BrianM (@briangm11) reported@ShiDavidi And the @BlueJays lose again, big surprise. And shut out, too! What a bad team this is this year. But once again, all the tickets were sold, so @Rogers will be laughing all the way to the bank!
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Ingrid Turk• (@Knittingrid) reported@JayJanower @Rogers Wow, things must be dire over there if the volume of calls is that bad.
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Nima Tourchian (@realskippp) reported@Rogers customer service is absolutely awful. Been trying to speak to someone to move my internet. 3 days I been calling and haven’t been able to connect to anyone. After holding the line for 2+ hours it disconnects. Absolutely ridiculous. Never going to renew with @Rogers again
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frankee cutlass (@frankeecutlass) reported@RogersHelps I am on another call waiting for technical. So far it is at 30mins. This is ridiculous now can someone please help me with this????
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DC (@chakdan) reported@RogersHelps tried calling to set up a move request, spoke with your AI agent, never got a confirmation email. could I please get some support?
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Toddy (@kjackso3) reported@alancross @Rogers Rogers customer service used to be half decent. No idea what’s happened but you can never get through to anyone and when you do they have no idea how to fix the issue. I spent weeks trying to get in touch with someone. It’s pathetic.
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Priest of Syrinx (@GeorgeSHyde) reported@Rogers Houston I have a problem with you billing please look into your problem and fix it thanks , /DM me when your issue is resoled thank you. no this is not a drill please escalate your problem with communicating with your customers thank you
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Jon Russell (@jonruss58570719) reported@RogersHelps @CSintent71330 Simply terrible support from Rogers with MyRigers being hacked
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SteveSteele 🇨🇦 (@Stevest48366771) reported@alancross @Rogers My sister has Rogers - TV, Internet, and home phone. Half my calls immediately go to voicemail and she never gets it. Then there's all the outages. What happens if there's a fire? She can't call 911 and her house burns because Rogers was down.
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The Raven (@wishiwazskiing) reported@RogersHelps Rogers internet is horrible. Constantly down. Lost count of the number of times Rogers has tried to fix it. At what point can I ask for a refund?