Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1G, K2A, K1K, K1Y, K1T, K1Z, K1N and K2C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Gloucester, Stittsville, Nepean, Kanata, Orléans and Greely.
| City | Problem Type | Report Time |
|---|---|---|
 Gatineau |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Gloucester |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Roach_WC
(@roachwc) reported
from
Ottawa, Ontario
@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
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Omar Elamam
(@OmarElamam) reported
from
Ottawa, Ontario
@Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Nick Dumoulin
(@dumoulin_nick) reported
from
Ottawa, Ontario
@WheelSnipeBelly @Rogers Still down? No way.
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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Charlie
(@charlieinottawa) reported
from
Ottawa, Ontario
Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David
(@BlurredFace27) reported
@oilers1975 @Rogers Best part is their bullshit line "well notify the location so it doesn't happen again" I've heard that so many times and it never changes. They're just apathetic and couldn't care less about customer service and satisfaction
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mq://
(@counterfutures) reported
@RogersHelps your service is running at the speed of molasses in downtown toronto what is going on mr rogers
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Hung Truong
(@hungtru) reported
fixing a fence post today. what do I find laying on the ground, spanning the entire yard? A @RogersHelps cable...just sitting there...on the ground, uncovered...taunting me. So, I'm like digging...pushing it aside...digging. but. wtf.
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Mark Wilson
(@MarkWil43539246) reported
@RogersHelps I subscribed to nvl live tonight and my subscription was debited off my credit card. Looks like somehow I mistyped my email address as I cannot access my account. Customer service says nothing can be done without me “remembering” what email address I put in ! Sent DM
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Steve Dosman
(@Stanwitter) reported
@RogersHelps all our home services are down right now. No home phone, TV or internet services Heidelberg ON
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Jerry "Bones" Boyle
(@JerryBones8) reported
@RogersHelps I'm cancelling tomorrow. I have never endured such poor internet service. #ROGERs
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Aldren Dakeer
(@AldrenDaKeer) reported
Really sorry that I haven't been streaming much the last bit. My ISP (@RogersHelps) hasn't been able to resolve an issue in my area for the last 5 weeks... Hopefully they'll get it up and running soon so we can kick off our St Jude Childrens Charity drive!
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kevin gangloff
(@glott77) reported
@RogersHelps why does your call in customer service (with loooong wait times) tell me to make my changes online or on the TV...yet online and TV tells me I need to call??? #CustomerService
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no centz
(@centzible) reported
@RogersHelps This sounds like a cheap way to get tsn the views over rogers. This never was this way months ago. Why did it change?
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Jerry "Bones" Boyle
(@JerryBones8) reported
@RogersHelps @centzible I'm sitting here watching a blank screen again. Can I get a rebate for useless service? I'm coming for you!! #cdnpoli #onpoli