Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, Nepean, and Orléans.

City	Problem Type	Report Time
Ottawa	TV	5 hours ago
Ottawa	Wi-fi	6 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	2 days ago
Ottawa	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Samantha (@samanthadolly28) reported 7 seconds ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  KK👨‍🦼🌈+ (@livingklife) reported 3 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  techbombnews (@techbombnews) reported 3 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  MB (@phail_m) reported 4 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Nick Dumoulin (@dumoulin_nick) reported 6 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 9 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  Steven Chartrand (@StevenChartrand) reported 18 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Mario (@Papa_613) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  Michael Lewicki (@OttawaByMike) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 28 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  @sallycthomas (@sallycthomas1) reported 28 minutes ago from Ottawa, Ontario

  Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

• 
  Diane Fisico (@DianeFisico) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

• 
  Robert Kilin (@Robkilin) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Montse Zidan (@MontseZidan) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  Max (@ctmaxime83) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

• 
  PJ (@PJ_Hinton) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

• 
  milkbeerdave (@milkbeerdave2) reported 52 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Charlie (@charlieinottawa) reported 54 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Kristen Buter (@butes) reported 56 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  PARAGON CAUSE (@ParagonCause) reported 57 minutes ago from Ottawa, Ontario

  Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matheson Steplock (@MathesonStep) reported 2 minutes ago

  @tobi @Rogers Have you had the issue on 26.5?

• 
  Rtyu (@Rtyu1148534j) reported 3 minutes ago

  @RogersHelps @valzann0 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

• 
  speck (@pacific0__) reported 4 minutes ago

  @RogersHelps The payment arrangement should take priority over the autopayment. Thats how it worked with Telus and how it should be working with every network provider. However, given that you’re all the same anyways, can’t say I’m surprised. I will be exploring my options. Horrible 1st month

• 
  yeah right (@maiti65) reported 4 minutes ago

  @RogersHelps you are cutting costs. How about clients leaving for poor service and going to bell because of your cutbacks. Losing more money for your poor service

• 
  Brendan Bresnahan (@brezvideo) reported 9 minutes ago

  @RogersHelps My Rogers bill is around $1000 a month. I went to a Rogers store with a hardware issue, they told me I have to call on the phone. I have been on hold for 90 minutes now on the phone with Rogers, still holding. Is this the best you can do?

• 
  Pav (@hwspav) reported 9 minutes ago

  @Poppins1971 @RogersHelps @suresh__cp Yeah and the link they provided doesn't work. Definitely an issue right now in Ottawa. It dropped at 1140am and hasn't come back up since

• 
  shehtazruslan.eth (@shehtazruslan) reported 12 minutes ago

  @RogersHelps i called and asked to cancel my account at the end of the current billing cycle last month but you guys are still trying to charge me for the internet bill of this month, the modem is already on its way to be returned, whats the deal with this new scam?

• 
  90's **** (@GregoryJhae) reported 14 minutes ago

  @ahmadbabar @RogersHelps How about in barrhaven still down?

• 
  White Morpheus (@_slime_man) reported 16 minutes ago

  @RogersHelps Following these steps didn't seem to fix the issues on my phone or my friend's phone, which is funny cause that would lead me to believe there's a service disruption that isn't listed on your website. Some transparency would be good on that imo

• 
  DWIT 3D & Laser (@Dwit3d) reported 17 minutes ago

  @Rogers I have been on the phone now for over 3 hours trying to fix an issue that YOU caused. Transferred from one department to another, then back to the original department and still waiting. You make me want to cancel ALL of my services with you. This is not right!