Rogers Outage Report in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.

City	Problem Type	Report Time
Ottawa	Internet	1 day ago
Ottawa	TV	2 days ago
Ottawa	Internet	3 days ago
Ottawa	E-mail	7 days ago
Ottawa	Internet	7 days ago
Ottawa	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Keith Burnage (@live_2_bike) reported 1 minute ago from Ottawa, Ontario

  2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones

• 
  Baylie Boys (@BaylieBoys) reported 2 minutes ago from Ottawa, Ontario

  @Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!

• 
  Peter Norman Levesque (@peterlevesque) reported 2 minutes ago from Ottawa, Ontario

  @Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.

• 
  ncarter (@1carter) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out

• 
  Jay Small (@JSmall1771) reported 8 minutes ago from Ottawa, Ontario

  @RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation

• 
  Keith Burnage (@live_2_bike) reported 15 minutes ago from Ottawa, Ontario

  6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out

• 
  Tgr (@hunktgr) reported 16 minutes ago from Ottawa, Ontario

  @lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.

• 
  Barrhaven Guy (@BarrhavenGuy) reported 17 minutes ago from Ottawa, Ontario

  I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews

• 
  Jessica Hogue (@jessica_hogue) reported 22 minutes ago from Ottawa, Ontario

  @RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either

• 
  Mike Grouchy (@mgrouchy) reported 24 minutes ago from Ottawa, Ontario

  @fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.

• 
  Tgr (@hunktgr) reported 25 minutes ago from Ottawa, Ontario

  @Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .

• 
  Spurge (@Spurgie31) reported 28 minutes ago from Ottawa, Ontario

  I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.

• 
  Andy Marshall (@AndyMarsh62) reported 29 minutes ago from Ottawa, Ontario

  Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps

• 
  Tgr (@hunktgr) reported 38 minutes ago from Ottawa, Ontario

  @Rogers Never Ever

• 
  Shelley Bryen (@Sbryen) reported 38 minutes ago from Ottawa, Ontario

  @RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances

• 
  Keith Burnage (@live_2_bike) reported 41 minutes ago from Ottawa, Ontario

  1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially

• 
  Tgr (@hunktgr) reported 48 minutes ago from Ottawa, Ontario

  @Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn

• 
  Donna D. 🇨🇦 (@orange_pekoe) reported 49 minutes ago from Ottawa, Ontario

  No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell

• 
  Keith Burnage (@live_2_bike) reported 54 minutes ago from Ottawa, Ontario

  9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19

• 
  A. R. Jalali 🇨🇦 (@ARJalali) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Todd (@ToddFletcher76) reported 7 minutes ago

  @RogersHelps @Rogers Rogers fail. Business has not been able to operate properly all day.

• 
  Billy Pickles (@BillyPickles6) reported 8 minutes ago

  @Tara32793591 @205mph @RogersHelps Some people went down right after 12am. My wife did at least

• 
  Peter Hickman 🏳️‍🌈🇨🇦🤐 (@Pjhvan) reported 10 minutes ago

  @Rogers @madihamua It’s not intermittent that corporate bullshit .. there’s been no service for many hours ... tell us what’s really going on ... have you been hacked ?! Customers have a right to know

• 
  Garry Gregorio (@Ggregorio8) reported 11 minutes ago

  @CP24 I’m so disappointed @Rogers all are devices are with them. I pay so much for a tiny fracture of service in return? - and now this! It’s takin awhile for them to find a solution without any explanation. This is outrageous 😒😡

• 
  Mike Gallant (@gallantmike66) reported 13 minutes ago

  @ottawanag @Rogers I'm positive they are doing what they can to fix the issue, as quick as possible. You can't predict these things happening. I know you may be upset but just know that the impact is far bigger than just you. Your vaccine won't be going anywhere without you. Show patience.

• 
  Darren Hoem (@HoemMortgages) reported 18 minutes ago

  @RogersHelps I’ll bet this is due to some disgruntled Shaw employee that never wants to work for this corrupt company. #Fixthisnow

• 
  Geoff Linn (@alpinetechguy) reported 29 minutes ago

  @ryan54398 @Robinsonpam13 @RogersHelps She’s not that bad...

• 
  Tanisha (@internetventing) reported 29 minutes ago

  @Rogers Network has been down for 48 hours. I have missed virtual appointments for people attempting to call me and not knowing what’s going on. I can’t even call them to inform them the issue?

• 
  Hishaam. (@hish7) reported 31 minutes ago

  12 hours and still no service. @Rogers @chatrmobile. This is not intermittent

• 
  Imran Abdullah 🇨🇦 (@imran1974) reported 32 minutes ago

  @RogersHelps Intermittent? I’ve been down since before 8 AM EST