Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1G, K2P, K1V, K2C, K1T, K1K, K1N and K1Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Kanata, Gatineau, Stittsville, Greely, Barrhaven, Orléans and Bells Corners.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Ottawa |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kaitlyn Hammond
(@HammondKait) reported
@RogersHelps I’m getting sick and tired of this. The internet has gone out again for the millionth time. Why should I be paying like $78 for internet services that cut out all the time?
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Flanagan's Dogma
(@BigGaySaul1) reported
Just learned that if I go over my data on my cell there are no overage charges, the data is just slightly slower. Had this been explained to me over a year ago I would've canceled my terrible home internet. $1200+ down the drain. Thanks, @RogersHelps
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Scotty_Riggs
(@ScottyRiggs2) reported
@RogersHelps @BigGaySaul1 That's unfortunate to hear?! This is your first response to a customer who has obviously spent money for YOUR service above others? And you want him to contact you FIRST? Extremely tone deaf customer service....not a good look
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Lianne Barber
(@LianneBarber5) reported
@RogersHelps Customer Care will not reverse a late payment charge, after My Rogers Website said it would be charged to my credit card in July. I had just set up automatic payments on my credit card and was surprised it was set for July, but they never charged my card. #NotFair
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Kevin
(@KRKComputers) reported
@Rogers YOU ARE A PATHETIC COMPANY IN WHOLE!! It is ridiculous when you suspended my data on my phone when I never received any warning and after all is said and done and bill is paid I get warning stating account will be suspended. I HOPE YOU ROT IN HELL!!!
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imboredbro
(@Berellow2) reported
@_zombieoverlord @Rogers Man it sucks having miui os, they removed this feature on miui 12 update... Unbelievable
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Shelly Savoury✌️🇨🇦
(@Educator_Crypto) reported
@RogersHelps Hello, I have all my services with you and I’ve been out of service since Saturday July 31. The soonest appointment given to me was today, August 4 between 8-11.
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Catherine (Cat) Barr
(@catherinebarr) reported
Wow! Four days service cut off from #ShawMobile users and four 40 min waits on hold today with no answer from customer support. And yes, we’re an enterprise business account. Are you out there @RogersBiz @RogersHelps???
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Flanagan's Dogma
(@BigGaySaul1) reported
@RogersHelps How about my money back for the internet. The signal isn't even good. The slow overage data on my phone is far superior to what I've been dealing with. Oh, and it's Rogers internet too. You guys basically double-dipped on me for over 12 months.
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MaxNPV
(@TheMaxNPV) reported
@carmelo9313 @Rogers I had the same experience with Bell last year. The system is broken for sure. I suspect once you cancel you’ll get a call with a retention deal a couple of days later. It’s worse than shopping for a car.