Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K2P, K1S, K1K, K1V, K1N, K1R, K1Y and K1J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 30: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (62%)
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TV (11%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Stittsville, Ottawa, Nepean, Kanata, Orléans, Gatineau, Bells Corners, Cantley, Vanier and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Stittsville |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps Again I never Mentioned speed pass today in my tweet
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Dustin
(@asteroidblus) reported
from
Ottawa, Ontario
@RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work
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Dwight Delahunt
(@FDDelahunt) reported
from
Ottawa, Ontario
@Rogers services down for 3rd time in a week hard to get any work completed
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Derek deLouché, CFRE
(@DerekdeLouche) reported
from
Ottawa, Ontario
.@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Aanu
(@stalkingggggggg) reported
@RogersHelps @Rogers Can’t you guys give some sort of notice to our cell phones about the outage? Imagine how people without internet are worried If it was to remind people of their bills and send invoices, you would have found a way kmt
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Sebastien Maltais
(@sebmaltais) reported
@RogersHelps Can't make any calls today, is the system down?
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Merle A. Jacobs,PhD🇨🇦🇲🇲
(@DrMerle) reported
@aredlight1 @Rogers You are correct I got their WiFi Ignite and it gave trouble over the weekend Why does it slow down and drops my calls? Their online chat help is awful as you get AI first before a person - then bounced around waste of our time When it is a system issue
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Canadagraphs
(@canadagraphs) reported
@PegCityNerd @Rogers @RogersHelps Aha, ok. I thought maybe you got that info from someone who saw the Rogers Help account finally acknowledge it a little less than an hour ago.
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Rick Silber
(@verymentor) reported
@RogersHelps @Rogers you're supposed to be the telcom leader of Canada and you're currently unable to provide cellular service to your paying customers. It's 2021. Get your stuff together guys.
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A.J.
(@ajrusso81) reported
@RogersHelps @breakfasttv I think you’re down playing this just a little bit... this has been a problem since 2am. What are you doing to compensate your loyal customers???
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Streetview Services
(@WeStreetView) reported
@RogersHelps How long will this service interruption last? Been down for art least 3 hours in Windsor.
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Shobin Baby
(@shobin007) reported
@RogersHelps Rogers, please restore the service. As Monday many of my programs being canceled because of the connection issues, even now unable to call my doctor for the virtual appointment. 🙏🏻
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Alison Kingelin
(@Kingelin1) reported
@RogersHelps You need a better crisis communications person. Rule 1 - if you genuinely own the problem, admit there’s a problem and tell people how you’re going to fix it. @Rogers
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Pam Demic
(@SWOntFETwork) reported
@jamie5121 @RogersHelps Have you tried sending them a DM??? jk🙄 @rogers sucks!!