Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K2P, K1C, K1G, K1V, K1K, K1H, K2C and K2H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
TV | |
| Ottawa |
Total Blackout | |
| Ottawa |
Phone | |
| Ottawa |
Phone | |
| Kanata |
Phone | |
| Ottawa |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Sandra D 💕🦋
(@sandrainottawa) reported
from
Ottawa, Ontario
@RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan
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Tony Power
(@J_Anthony_22) reported
from
Ottawa, Ontario
@RogersHelps cable service issues in Ottawa? Getting very poor reception
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Chris Bown
(@CBownNotBrown) reported
from
Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is there service issues in Orleans Ontario?
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.
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J.C. Beecroft
(@jcbeecroft) reported
from
Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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Matt Clitheroe
(@matt_clitheroe) reported
from
Ottawa, Ontario
@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.
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TF Doyle
(@cf_td3) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall
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Angie D'Aoust
(@adaoust13) reported
from
Ottawa, Ontario
@alour @RogersHelps 🙄🙄 no fixing stupid.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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David Thoresen
(@ThoresenWells) reported
@RogersHelps @MrsLCorcoran That credit isn't enough given the days of inconvenience and pain your failure to properly maintain your networks have caused. Packetworks recently said they had been getting up to 50 notices a week about impending outage in 2 mo's prior to July 8th. Rogers let this happen!
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The Fluffy 🐼
(@Sunfloraah) reported
@Rogers so are chatr customers getting a credit also? Because I was without service for the whole day and couldn't get into contact with my child
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Ashok S
(@Shooker35) reported
My Rogers Ignite is still brutal since restored…drops picture, then sound, now looping Michael Johnson saying “Big issue is trying to validate” Going on for minutes @RogersHelps
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✨
(@aminahmary) reported
Aaaaaand down goes the Ignite TV service, once again. But @Rogers is still angling for that monopoly 😒 #RogersOutage2022 #rogersoutage #RogersIgnite
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joseph sawicki
(@joelocalclay) reported
@timandfriends @Ken_Rosenthal Another @Rogers outage...
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Mombie
(@MomMombie) reported
@truckdriverpleb @mynamesnotgordy @Rogers I need glasses I thought that said outrage not outage
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Dictator ****** 🍁
(@Arrogant_Twat) reported
Ugh. I need another network outage. C'mon @Rogers ... do your thing.
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Harinder Singh
(@Harinde28388401) reported
@RogersHelps It happened twice in 14 months for sure I am looking another provider. I have cable TV, internet and 4 cell phones. I look 4 different companies for each phone in case one goes down other is working.
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Grace
(@GraceGracerao) reported
@RogersHelps My cable is still not working and u want to charge 50.00 to do a hardware upgrade - what a joke Rogers is
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I’M Troubled!!
(@Stigma_Hurts) reported
@clalter59 Ok, so that was happening a lot yesterday. And today it seem a few ppl may have been getting #StrangeActivity notifications for their emails - kinda interesting that all this is happening days after the @Rogers outage (that they claim was NOT a #cyberAttack)