Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Bells Corners, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	7 hours ago
Gatineau	Internet	7 days ago
Ottawa	Internet	9 days ago
Ottawa	TV	9 days ago
Nepean	Internet	10 days ago
Ottawa	Wi-fi	10 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Steve Hutchings (@steve_hutchings) reported 2 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  JEM (@JEM19126745) reported 6 minutes ago from Ottawa, Ontario

  @Rogers poor service ( or no service) to Long Term Care

• 
  Charlie (@charlieinottawa) reported 8 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Rick Haga (@RickHgr) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

• 
  Franz Holtz (@TWFS) reported 13 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  zachjackdad (@zachjackdad) reported 17 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Steven Chartrand (@StevenChartrand) reported 25 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 26 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 32 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 34 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  Mario (@Papa_613) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.

• 
  SamanthaLamb (@Spideewoman) reported 41 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Robert Kilin (@Robkilin) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  King of Hintonburg (@PubsSr) reported 45 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Franz Holtz (@TWFS) reported 49 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  Jennifer Julian (@jennybird70) reported 52 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Franz Holtz (@TWFS) reported 55 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 57 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  PARAGON CAUSE (@ParagonCause) reported 58 minutes ago from Ottawa, Ontario

  FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  tonich (@tonich50244573) reported 2 minutes ago

  I’ve been calling since Monday regarding a refund that was supposed to be in my account by now. I already canceled my service due to poor customer service, but being on hold for over 40 min without an answer is a total lack of respect for consumers. Resolve this @RogersHelps

• 
  BURNSY99 (@rgross36) reported 4 minutes ago

  I TWEETED before MITCH MARNER dealt that @MLSEPR and KEITH PELLEY should UNLOAD WILLIAM NYLANDER. HE was the PROBLEM. And voila I WAS RIGHT. ANY LONG TIME #LEAFS fan know MORE about building WINNING HOCKEY then KEITH PELLEY, MLSE and @ROGERS. That bunch LOST in SPACE @MAPLELEAFS

• 
  D (@OllKorrect_eh) reported 7 minutes ago

  @RogersHelps So you guys are acknowledging that you don’t hire Canadians? When most of your branding has always been that you guys hire Canadians - you’re looking at one small portion of the problem. When companies aren’t even hiring within the country itself, it makes citizens lose faith.

• 
  Rtyu (@Rtyu1148534j) reported 7 minutes ago

  @RogersHelps @P_Can01044 Your outages are everywhere and your online chat sucks. Agents refuse to file an outage case. My internet has been out for 3 hours and it shows no outage. Outrageous service!

• 
  Laura Zacharuk (@lzack) reported 9 minutes ago

  @Rogers day 4 still no internet. No one can seem to figure out the issue.

• 
  ✡Lauren Jacobs✡ (@laurenrjacobs) reported 11 minutes ago

  @RogersHelps I don't have the device because customer care can't seem to help or understand what I want.

• 
  Aman Rattanpal (@AmanRattanpalX) reported 17 minutes ago

  Switched my home internet after @Rogers / Shaw reps promised great rates + $250 credits. First bill arrived: $358 instead of $65. and Credits? Zero. Now nobody answers calls. I have screenshots, emails, phone numbers everything documented. Terrible service. Next stop might be court.

• 
  Les Williams (@leswilliams2) reported 18 minutes ago

  Is there any company worse at customer service than @rogers ? I’m in a hospital and waited 2 hrs. to speak to a human before giving up.

• 
  Storm Silvawalker 🇨🇦 (@StormSilvawalk1) reported 18 minutes ago

  @RogersHelps For me it's Connections > satellite networks If I follow Connection > Mobile Network >network operators I have to disable select automatically to view available. I don't see Rogers satellite there but maybe if I was back where I was yesterday? Do I need to switch myself?

• 
  Drew Harris (@drewtheprinter) reported 20 minutes ago

  @RogersHelps @dprihodko How can he let you know, if he has no service to connect ?!!