Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K1N, K2A, K1Y, K1V, K1A, K1G and K1L.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/24/2025 11:40

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Stittsville, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners, Gloucester and Greely.

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City Problem Type Report Time
CanadaNepean TV
CanadaOttawa Internet
CanadaOttawa E-mail
CanadaStittsville TV
CanadaOttawa Phone
CanadaOttawa TV

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • Spideewoman SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario

    @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

  • gmbutts Gerald Butts (@gmbutts) reported from Ottawa, Ontario

    Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • mscdavidson Charlene Davidson (@mscdavidson) reported from Ottawa, Ontario

    @Rogers We have been long time customers since 2004. We moved to our new home in December 2020 and have been waiting for #newFiberOptics to be blown to our place. Technicians have come a number of times to make “quick fixes” but nope it doesn’t help. Now we have (1/3)

  • mightyboink mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • armie being Aram (@armie) reported from Ottawa, Ontario

    @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • That80sG Jet-Senator 🏒 ✈ (@That80sG) reported from Ottawa, Ontario

    @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • NanceW64 Nancy Wallace (@NanceW64) reported

    First World problems: @Rogers

  • ggatin Waxing gibbous (@ggatin) reported

    @GoodVerngood @birgitomo @Rogers Not yet and not for lack of trying. Time to turn this **** around & nationalize essential infrastructure.

  • MeanMrWolf MstrWolf (@MeanMrWolf) reported

    @RogersHelps Approaching 31 hours with out service.

  • Laura_Canada Laura Mingail (@Laura_Canada) reported

    @CP24 @CP24 I’m being told by @Rogers customer service that their standard service response will be compensation for “two days of lost service” regardless of any loss to revenue, any need to buy a backup phone with a competitor to do work or access emergency services etc.

  • MammaGeeBear MammaGeeBear 🇨🇦 (@MammaGeeBear) reported

    @RogersHelps more than 24 hours later and only cell data at home! No WiFi, no tv, no alarm, no landline. In Vaughan and getting ready to make the switch to someone that doesn’t charge a fortune for no service 🤬

  • mcdoherty1 Mark Doherty (@mcdoherty1) reported

    @EnaJay1 @duncandee @Rogers Ya. That’s it. Make it the consumers problem! Basically makes my point.

  • DarcyKelley DarcyKelley (@DarcyKelley) reported

    @RogersHelps How are you going to compensate all the businesses that lost billions of dollars directly because of the Rogers-caused outage?

  • andywalker Andy Walker (@andywalker) reported

    Why scenario caused the @Rogers outage: 1) Hardware failure (unlikely, easy to fix) 2) Failed network server software update causing cascading failure (likely) 3) Cyber attack. (Nope, it would have been touted by Rogers execs) 4) Profit over product quality. (Yeah that's a given)

  • ThatCanadianKi3 ThatCanadianKid (@ThatCanadianKi3) reported

    @RogersHelps Although internet has been restored in my area it is extremely unstable and although my computer’s lan connection is registering it as with internet my speeds are in the kilobytes so I cannot connect to sites. Can we get an estimate to when the connections will be full speed?

  • Davidpero3 David Pero(Dj DSP) (@Davidpero3) reported

    @chintanthakkar8 @RogersHelps We have been down for 3 days now. What the heck is going on?