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Rogers outages and service status in Ottawa, Ontario

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Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Ottawa, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 24, 7:57 PM EDT.
  • 56% Internet (56%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 9% Phone (9%)
  • 7% TV (7%)
  • 4% E-mail (4%)

The latest reports from users having issues in Ottawa come from postal codes K1K , K1G , K1N , K1A , K1V , K1T , K1C and K1S .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Gatineau, and Nepean.

CityProblem TypeReport Time
Ottawa Internet 16 hours ago
Ottawa Wi-fi 19 hours ago
Ottawa Internet 4 days ago
Ottawa Internet 4 days ago
Bells Corners TV 4 days ago
Ottawa Internet 5 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • PJ_Hinton
    PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • matt_clitheroe
    Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • ctmaxime83
    Max (@ctmaxime83) reported from Ottawa, Ontario

    @RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • jennybird70
    Jennifer Julian (@jennybird70) reported from Templeton, Quebec

    @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • dumoulin_nick
    Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • butes
    Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • frmerprincess
    Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • georganneb
    🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario

    @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

  • J_Anthony_22
    Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • roachwc
    Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • adaoust13
    Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • kavmac
    kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ChemicalHolly
    Chemical Holly🍀 🇨🇦🇬🇧 🇺🇸 (@ChemicalHolly) reported

    @islgalwrites @Rogers we were told that a tech would take a couple of weeks (with no service), so my IT-Tech son diagnosed the problem, told the dude on the phone that he was qualified, to just give him the passwords and he'd fix it himself. HUGE NEGATIVE!! But our priority got bumped.

  • islgalwrites
    Mamma Bear🇨🇦 (@islgalwrites) reported

    @ChemicalHolly @Rogers In my experience dealing with Shaw was far superior than Telus. Now having to deal with Rogers for an issue it was hell. Gaslighting, trouble understanding and speaking English. Escalation leading nowhere. This take over did them no favours in my opinion.

  • twoopmasta
    Zesty Italian (@twoopmasta) reported

    @vladdystepdaddy @Sportsnet Thank god I’m not the only one experiencing this, literally been happening FOR MONTHS you’d think the way @Rogers is gouging people for these services they’d fix an issue like game having no sound. Genuinely pathetic excuse of a company.

  • peter101s
    🇨🇦 Peter 🇨🇦 (@peter101s) reported

    @RogersHelps I’ve Had nothing but problems and contradictions dealing with Roger’s. I’m done being told to call here call there print my own label … you do your jobs and serve us, the customers. And if my deceased dads account has a balance with equipment not returned that’s YOUR PROBLEM

  • jmaandfriends
    JMAK (@jmaandfriends) reported

    @RogersBiz @Rogers @RogersMediaPR Please secure your buildings - this is so terrible. I hope it’s not real but it looks very real!

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps It’s fine to empower your customers, but it’s extremely poor Customer Service when they cannot reach anyone on the phone without being on hold for an hour. There is no excuse for that. We are paying very high prices for the services you provide in Canada.

  • dhewlett
    David "Stargate Genius Leader" Hewlett (@dhewlett) reported

    Hey, is there a @Rogers nerd out there who wants to help me get my 82 year old mum's internet installed? She's in tech support hell...day two on the phone explaining that you're trying to install the new service at the old address!!? On Stargate I'd just yell at Zelenka...but this is on you!

  • laurapott
    Laura (@laurapott) reported

    @RogersHelps @uncut_jurist Your outage page you keep linking is ALSO not working. Please stop directing people there and to customer service - both don’t work.

  • aap53
    Andy Potter (@aap53) reported

    @RogersHelps I have spoken to them on more than one occasion and there has been no resolution.

  • kskytte
    Kaykay (@kskytte) reported

    @RogersHelps Good morning! Yes I have, a week or two ago. The person reset our modem on your end and said that should help. It did for a bit but I’m back to unplugging my modem to get things to work.