Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1V, K1A, K1T, K1G, K1S, K1C, K2H and K2P.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (14%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
Wi-fi | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Ottawa |
Internet | |
| Nepean |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Merylee Sevilla
(@drMLee) reported
from
Ottawa, Ontario
@vickieemilie @Rogers @vickieemilie @RogersHelps is not the best - my friend waited for a month to get internet and when they did they had to send 3 technicians on different occasions. One even called to say he was on the way and never showed up...#CustomerExperience fail
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
1/10 A thread on #canadian #cellphone provider @rogers during the #Covid_19 and how they refuse to help affected #canadians struggling financially
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Ziad Ek
(@ziad_ek) reported
from
Ottawa, Ontario
@RogersHelps shoutout to Sharon from Moncton who got my Ignite remote paired within 15 minutes while two others on phone tech support couldn't do it in half an hour.
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next Trevor’s Pad Sunday Dec 22 at yukyuks Ottawa
(@TrevorWThompson) reported
from
Ottawa, Ontario
Hey longtime @Rogers customers is it normal for your internet/cable to go down once a month
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Claude Panneton
(@pannetonc) reported
from
Ottawa, Ontario
@Rogers I tried to cancel my Sportsnet Plus package today. I sort of thought @rogers would proactively wave sport programming fees during the pandemic. instead, it made it impossible to cancel the package without booking a call back. The reason is obvious NO SPORTS ON TV!
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps No. All devices are slow. There are only two people in my household and if both of us are on social media, not even streaming video, it’s painfully slow. I’ve restarted my router several times and it doesn’t solve this issue.
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
2/10 Back in July we upgraded our @rogers phones to unlimited data as my wife uses them for her businesses no problem to upgrade and no talk of us having to pay off what was owed on the phones
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Matt Gower
(@MattGowerOttawa) reported
from
Ottawa, Ontario
It takes Rogers 2 seconds to accidentally suspend my Ignite internet & tv and so far over 24 hours to reactivate it (still not active). In that time I’ve spent at least 3 hours on the phone trying to get it back. @RogersHelps is no help.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps We’ve has our internet drop three times this afternoon and I was hoping this could be looked into. We’re in Orléans and not sure if it’s a hardware issue or outage issue.
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps It’s both. When it drops, all of the lights on the router besides the power light go off. It seems to come back up on its own after a couple of minutes, but it’s happened three times this afternoon now. We had issues with our router resetting two days ago as well.
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keegan eatmon👨🏼💻 (he/him)
(@keeganeatmon) reported
from
Ottawa, Ontario
Sorry to hear that @loney_stephen! We’ll be sure to schedule another check-in when @Rogers figures out how to provide service
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Pat Borders' Chew
(@PatBordersChew) reported
from
Ottawa, Ontario
Spend some ******* money. Your owners jerk us around with ridiculous bills and then claim payroll restrictions. Give a shit @Rogers
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Laskinator 🚲🥓🍻
(@Laskinator2) reported
from
Ottawa, Ontario
@Rogers @RogersHelps Y'all better figure out why my TV cable keeps shitting the bed, and fix it. I'm not under contract right now, and there's little reason why I'd stay with Rogers instead of switching to Bell for cable tv. It's not like your services are cheaper or better.
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Tara Shields
(@tara_shields13) reported
from
Ottawa, Ontario
Precisely, @melissagrelo. I commend you for speaking truth to “power.” For far too long said man has been given a national platform to spew hatred. I’m a huge NHL fan, he has never represented me. It is high time @Rogers @Sportsnet realized not all hockey fans think as he does
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𝗩𝗮𝗹𝗲𝗿𝗶𝗲 🐧
(@vbishop86) reported
from
Ottawa, Ontario
@RogersHelps Our wifi has been down for about half an hour now. We’ve unplugged and replugged in our modem twice now. The LAN light is flashing but our WiFi is no longer showing as available. Any assistance would be great!
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Mark Hermeling
(@markhermeling) reported
from
Ottawa, Ontario
@RogersHelps That’s okay, cancelled the service, @Bell_Support is showing up tomorrow afternoon.
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Laskinite: A Shiny Gem ❄🚲🥓🍻🍦
(@Laskinator2) reported
from
Ottawa, Ontario
Hi @Rogers, time to remind your techs out on the road that close-passing a cyclist is illegal and dangerous. Same driver close-passed me twice this evening. Too bad there are no identifying numbers on the truck, I could have told you which one it is. #ottbike #Ottawa
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Peter Norman Levesque
(@peterlevesque) reported
from
Ottawa, Ontario
@Rogers why has my bill increased by 20% but your customer support is saying you are too busy to respond. @Bell I have never used you for TV and Internet but this might be the time to switch after 30 years at Rogers. Make me an offer.
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StevieJukeJoint
(@StevieJukeJoint) reported
from
Ottawa, Ontario
Starting immediately I will NEVER again watch @Sportsnet , and cancelling all @Rogers services! 💥
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
6/10 Got bumped up to @rogers manager and got the same story but they are willing to let us defer payments until July as a way to help us out
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Karthik kumar Bandi
(@KarthikkumarBa5) reported
@RogersHelps Why do rogers cheat customers? For taking a line with Rogers they offered me free tablet later charged me for service charge fee of 56$…which doesn’t make any sense to me.Completely buffing customers around.
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Still a Canadian Car Guy
(@SunnyLi65774088) reported
@RogersHelps Come on guys, paid for a 150 MB plan and get on average a download speed of 15 MB/ps. Absolute garbage, and its a good thing all of my friends have switched away from Rogers. The speeds are unbearable.
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Blaze Rodrigues
(@rodrigues_blaze) reported
@RogersHelps WHY IS YOUR CALL QUEUE SO LONG?? I NEED HELP WITH A BILL. YOU NEED MORE AGENTS!
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Kimberley
(@kimberl_e_y) reported
@RogersHelps hi there! I've been on hold online for 4 hours waiting to speak to a specialist. I've also been on hold on the phone for 4 hours (of & on because I've been disconnected a few times). Is anyone able to please help?
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jaymee.
(@jaymeelevy) reported
@Rogers you guys are the worst company to ever exist. Terrible customer service “nothing you can do” for a loyal customer for 10 years to lower bill. Just keep gouging and scamming customers. Terrible. Will be telling everybody Rogers SUCKS
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Karchwurst
(@Karchy0) reported
@RogersHelps pretty awesome how I can’t swap my busted TV box…now no service for more than a week, I guess I won’t get a credit for this either…thanks for nothing
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Azatrunk
(@azatrunk) reported
@RogersHelps Richmond Hill your service sucks!
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Guy Fournier
(@GuyFournier) reported
@RogersHelps Thanks for the reply. My neighbours and I have spoken to them. Despite none of us having working internet, they say everything is fine and send out tech agents. The tech agents say they cannot fix as the issue is the tower being oversold… corporate needs to fix this. #rogers
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🇨🇦
(@Snowymb1) reported
@FP_Champagne guess you can afford high price gouging in Canada that you don't give a damn about us who are already being ripped off by @Rogers now them taking over Shaw we will get an even bigger screw over.
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Lawndart Assassin
(@LondartAssassin) reported
@Rogers 2 hours on hold. I can’t wait for when I cancel and @Rogers says why didn’t I give them a chance. Bro, you ain’t even giving yourself a chance. Where’s that Rogers cares crud you email about?