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Rogers outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 21, 11:39 PM EDT.
  • 67% Internet (67%)
  • 22% Wi-fi (22%)
  • 11% TV (11%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K2C , K1G , K1H , K2A , K1K and K1C .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 22: Problems at Rogers

Rogers is having issues since 04:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

CityProblem TypeReport Time
Ottawa Internet 18 hours ago
Nepean Internet 4 days ago
Ottawa Internet 5 days ago
Ottawa Internet 8 days ago
Gatineau Internet 8 days ago
Ottawa Internet 9 days ago

Nearby cities with recent reports

Nepean

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Robkilin
    Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • RichSavarie
    Rich (@RichSavarie) reported from Ottawa, Ontario

    So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

  • bblizak
    B dot Black 🇭🇹 🇨🇦 (il, he/him) (@bblizak) reported from Ottawa, Ontario

    I hate the way @Rogers way of doing business keeps putting their customer facing employees in positions where they have to face the wrath of an angry client. Nothing is ever what they tell you with Rogers.

  • sallycthomas1
    @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    Been a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • TWFS
    Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • kinginxavier
    international Man of Mystery👑 (@kinginxavier) reported from Ottawa, Ontario

    @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

  • Joseph2653
    Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • mightyboink
    mightyboink (@mightyboink) reported from Ottawa, Ontario

    @RogersHelps internet line just got cut, help please!:)

  • JEM19126745
    JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • marka351
    Mark Adkins (@marka351) reported from Ottawa, Ontario

    @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

  • ParagonCause
    PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • sandrainottawa
    Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • QuJinghua
    Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MissBridy
    Bridgette ⫩ (@MissBridy) reported

    @RogersHelps I spent an hour on the phone tonight, on hold to order a new wifi extender pod and get information on travelling abroad plans. I spoke to two people at the start of the call who both couldn’t help me, then was on hold for 55 mins. The online chat couldn’t help

  • marisaallen123
    Marisa Allen (@marisaallen123) reported

    @RogersHelps @Rogers And so to be clear your service sucks! You say you aim - with nothing tangible to offer!

  • FHPQuinn
    Pat Quinn (not that one) (@FHPQuinn) reported

    Wow more reason why @Rogers sucks

  • abhigup2009
    Abhishek Gupta (@abhigup2009) reported

    @Rogers I have an internet service with you guys since 6 years and since last year I have been getting bad service - 6+ people visiting to fix the issue - still unresolved. On Cancelling why are you charging early cancellation fee for a service level not fulfilled? #disgrace

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers and yet again it has gone down ... let see how many I get today

  • ProphecyQueen
    Tina (@ProphecyQueen) reported

    @Rogers @RogersHelps I would like to switch to Roger’s from @Bell Their internet service has been dropping every second and because tests show up as it’s working, they refuse to send a technician. I’m done with them.

  • pammcgugan
    Pam (@pammcgugan) reported

    @Smil3yAngel This sucks @CBCNews @Rogers

  • whiteboywork
    chris (@whiteboywork) reported

    @Rogers down again ...

  • welder_wacky
    Wacky Welder (@welder_wacky) reported

    @bruce_barrett @MikeHumanIntel Holy **** you’re a moron. @rogers has owned the rights to NHL hockey in Canada since 2013 and they did not renew CBC airing the games going forward. The CBC didn’t cancel anything. You’re just another ******* moronic #MapleMAGAT (probably a KKKonvoy supporter too).

  • CurtisMart32873
    Curtis Martin (@CurtisMart32873) reported

    @RogersHelps @Uncle_Jed_1 Shaw was already behind the curve (was a Shaw customer for like 20 some odd years) and since that acquisition nothing has really changed customer service has gotten worse and over all rogers service hasn't gotten any better