Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, and Bells Corners.

City	Problem Type	Report Time
Ottawa	TV	17 hours ago
Nepean	Internet	1 day ago
Gatineau	Internet	2 days ago
Ottawa	Internet	4 days ago
Ottawa	Total Blackout	5 days ago
Gatineau	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Patrick Leger (@Patrick_Leger) reported 2 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Roach_WC (@roachwc) reported 3 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Kristen Buter (@butes) reported 11 minutes ago from Ottawa, Ontario

  Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 12 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  Mike Carroccetto (@Media_Mike_Ott) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps DM sent. I hope there’s a amenable solution.

• 
  Matt Clitheroe (@matt_clitheroe) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  Ryan (@cliffyryan22) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Pam Hewitt (@PamHewitt19) reported 19 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Steven Chartrand (@StevenChartrand) reported 25 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

• 
  Charlene Davidson (@mscdavidson) reported 32 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  Meera Dilawri (@meeradilawri) reported 41 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 42 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  Emma Pratt (@frmerprincess) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  robertlendvai | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 48 minutes ago from Ottawa, Ontario

  So @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown

• 
  Charlie (@charlieinottawa) reported 51 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Suzanne Shillington (@sashillington) reported 51 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 56 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  SamanthaLamb (@Spideewoman) reported 59 minutes ago from Ottawa, Ontario

  @Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 59 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  XY, XX, Its Science 🇨🇦🇯🇲 (@9Livez1122) reported 10 minutes ago

  @Rogers sucks. Good job @TELUS @TempoBasketball

• 
  dineshjagasia (@dineshjagasia1) reported 11 minutes ago

  @RogersHelps Hi Rogers, can you explain this? Our office number is still showing previous business caller id after 4 years of us getting the number. Despite repeated calls and follow-ups, we have not got any resolution. What kind of business do you run?

• 
  CRM🇨🇦 (@CRMxox) reported 12 minutes ago

  After being on hold for 2 hours waiting for some to take my call, I was able to get through. I was told they would look into my situation and call me back. Silence. No callback. Terrible service again @Rogers @RogersHelps

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 14 minutes ago

  Thank you to Zara at @Rogers management office. I feel like she gets the problem and has escalated it urgently to fix it. 🙏🙏🙏 I'm right.

• 
  Bobmcdoogal🐀 (@bobmcdoogal) reported 14 minutes ago

  @RogersHelps internet has been down since 1AM. When is it going to get fixed? This is unacceptable

• 
  Trever 🇨🇦 (@treverleblond) reported 15 minutes ago

  @RealDonBradshaw @Rogers Super dumb, though I blocked you and your never ending stream of bad takes.

• 
  Rina Alexis ♏♋♏ (@Rinah75) reported 20 minutes ago

  @LeafSingh @main_singh Is Fido @Rogers? If so they can keep that. Worst customer service in the country and they're scammers.

• 
  OUT N ABOUT with Yours Truly LIZZO C (@outnaboutlizzoc) reported 23 minutes ago

  No internet connection @RogersHelps is there an outage? I need to be reimbursed for the inconvenience! August 25, 2026 || 4:07pm ||

• 
  dineshjagasia (@dineshjagasia1) reported 24 minutes ago

  @RogersHelps Trying to reach the technical team for over 2 hours. No luck so far! Worst service that one can experience!

• 
  MO (@mkmaster0003) reported 27 minutes ago

  @hindsightjane @RogersHelps @Rogers I call 611 or 18887643771 that's the number I got off. The website, but every time you try calling now. They'll say that they're facing high call volumes right now. And then they'll just hang up the call. They say, call back at a later time. Very unprofessional, for a multi billion dollar company