Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Internet	2 hours ago
Nepean	Internet	5 hours ago
Ottawa	Internet	6 hours ago
Ottawa	Internet	9 hours ago
Ottawa	Internet	10 hours ago
Ottawa	Internet	14 hours ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 13 seconds ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Gerald Butts (@gmbutts) reported 7 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  international Man of Mystery👑 (@kinginxavier) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Patrick Leger (@Patrick_Leger) reported 12 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 16 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Pam Hewitt (@PamHewitt19) reported 19 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Emma Pratt (@frmerprincess) reported 20 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Montse Zidan (@MontseZidan) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

• 
  BippinQueen (@BippinQueen) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Meera Dilawri (@meeradilawri) reported 34 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  J.C. Beecroft (@jcbeecroft) reported 35 minutes ago from Ottawa, Ontario

  Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

• 
  zachjackdad (@zachjackdad) reported 37 minutes ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Suzanne Shillington (@sashillington) reported 38 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

• 
  Rita G. (@ritah8) reported 40 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Les OReilly (@LesOReilly) reported 41 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Chris Bown (@CBownNotBrown) reported 48 minutes ago from Ottawa, Ontario

  @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  christina carriere (@christinacarr10) reported 3 minutes ago

  @RogersHelps It says there isn't any issues but it is offline.

• 
  Roger Dodger ੴ 🇨🇦 (@nuckster_19) reported 4 minutes ago

  @garymasonglobe @TELUS @RogersHelps no better. They keep jacking up their prices every couple of months… Me to customer service I DIDN’T TELL YOU TO BUY THE BLUE JAYS!! 🤬

• 
  A 19 Year Old On Twit (@YearOldOnTwit) reported 5 minutes ago

  @AngryPossum69 @Rogers Really the only way I’d financially support Rogers is by going to Jays games, but that’s more out of the love of the team not them. My family switched to Bell years ago, not even morally just cause their product sucks. Monopolies lead to bad products for everyone.

• 
  FlamingC4Life (@FlamingC4L1fe) reported 6 minutes ago

  @SportsnetPR What a garbage company @Rogers is.

• 
  Umakant Saini (@umakant_saini) reported 9 minutes ago

  @RogersHelps I got connected and all the agent said he can’t help it. What should I do now, use consumer form or CCTS?

• 
  Sanjay (@Sbmvv2000) reported 9 minutes ago

  @RogersHelps Hi. I am trying to cancel home security with rogers. I have been on hold for more than an hour. What is going on?

• 
  Mario (@lindenclutch16) reported 9 minutes ago

  @SportsnetPR EVERYONE CANCEL YOUR SPORTSNET CHANNEL AND ROGERS PHONES @Rogers WE WANT THE CBC **** ROGERS

• 
  Judy Pickett (@JudyPickett1) reported 12 minutes ago

  Hey Rogers @Rogers Your wait time either online or phone is very poor! Looks like you need more human contacts to solve customer issues.

• 
  Wijaya Navaratnam (@wnavaratnam) reported 14 minutes ago

  @RogersHelps I was on-call for one hr. When tech came on, he said Rogers is having technical problems accessing customer account info. This is unacceptable. I don't have time to call again, wait in queue for another one hr and get the same message "we're having technical problems"!

• 
  Auburn Wild (@AuburnWildnet) reported 16 minutes ago

  @sulli31165 Its nonsense. He said ppl were calling in and complaining. Probably Rogers told him to because #rogers @Rogers @Sportsnet is crap and bad for #canada