Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Nepean	Internet	10 hours ago
Ottawa	TV	1 day ago
Ottawa	TV	3 days ago
Ottawa	Phone	7 days ago
Ottawa	Wi-fi	11 days ago
Bells Corners	Wi-fi	12 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  DannyOnThat (@DannyOnThat) reported 38 seconds ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Lonely Boy (@lonelyboyxxo) reported 1 minute ago from Ottawa, Ontario

  I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

• 
  Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps is there an outage in Riverside South?

• 
  Nick Dumoulin (@dumoulin_nick) reported 5 minutes ago from Ottawa, Ontario

  @WheelSnipeBelly @Rogers Still down? No way.

• 
  Rita G. (@ritah8) reported 7 minutes ago from Ottawa, Ontario

  @Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!

• 
  Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 7 minutes ago from Ottawa, Ontario

  @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 8 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Shaily Allison (@a_shaily) reported 12 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  international Man of Mystery👑 (@kinginxavier) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps And no one from customer service is able to give me that info as to what number I am in Line

• 
  Corgi Durst 💙 (@shakenbridge) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Glenn Johnson (@Glenn_A_Johnson) reported 21 minutes ago from Ottawa, Ontario

  @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

• 
  Steven Chartrand (@StevenChartrand) reported 23 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  Nick Simmons (@nicksimmons24) reported 29 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Franz Holtz (@TWFS) reported 30 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  BippinQueen (@BippinQueen) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Matt Clitheroe (@matt_clitheroe) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

• 
  J.C. Beecroft (@jcbeecroft) reported 40 minutes ago from Ottawa, Ontario

  @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

• 
  Robert Kilin (@Robkilin) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  StoneySpartan (@StoneySpartan) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Patrick Leger (@Patrick_Leger) reported 58 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Jones (@Mike_Jones_1) reported 3 minutes ago

  @lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.

• 
  SARINLEY (@abdiazizsarinle) reported 3 minutes ago

  1/2. @Rogers @RogersHelps My emails have gone unanswered, and your AI agent has not been helpful. Please contact me and resolve this issue as soon as possible.

• 
  Ryan Hibbs (@rhibbsy) reported 6 minutes ago

  @RogersHelps Being able to access support when I need it is important. Long wait times happen but being hung up on is inexcusable. This is something worth switching carriers over.

• 
  Marion Harrington (@petemare) reported 7 minutes ago

  @Rogers I am trying to report a fraudulent account. I have spoken to 3 people via chat, 3 via phone and have been disconnected from your Customer Solutions team 6 times with 8 hours of hold time. Please provide a contact so I can have this rectified

• 
  Grittygirl88 (@grittygirl88) reported 7 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  Danny Heath (@drheath99) reported 9 minutes ago

  They can't have it both ways! Either they are spending or they are saving every penny so @Rogers can buy another whatever they want! This is stupid!

• 
  LVNTHEDRM (@Adams11Colin) reported 10 minutes ago

  Why do big company’s like @Rogers @amazon have such ****** customer service… They take your $ no problem but when you have an issue or concern good luck having it resolved… Business don’t care about customers anymore it’s really sad.

• 
  a simple plebeian (@nerdynotreally) reported 10 minutes ago

  @RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?

• 
  Margaret ✨️ (@margarethughson) reported 13 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Should post this comment on all other teams as well. They are doing the same damn thing.

• 
  BernaSZN (@10Bernardeschi) reported 18 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Holy **** youre a squid