Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1S, K1T, K1V, K2B, K1N, K4M, K1K and K1H.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (54%)
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Wi-fi (15%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
Internet | |
| Ottawa |
TV | |
| Nepean |
Internet | |
| Ottawa |
Phone | |
| Ottawa |
TV | |
| Ottawa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
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Steve Hutchings
(@steve_hutchings) reported
from
Ottawa, Ontario
@SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?
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🇨🇦 GeorganneB 🇺🇸
(@georganneb) reported
from
Ottawa, Ontario
@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?
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smitty
(@brenteriksmith) reported
from
Ottawa, Ontario
@RogersHelps I need some help
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Steven Chartrand
(@StevenChartrand) reported
from
Ottawa, Ontario
Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Patrick Leger
(@Patrick_Leger) reported
from
Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
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Suzanne Shillington
(@sashillington) reported
from
Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
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Pete Patterson, Spatial Cadet, 𝑥R Dev
(@OttawaPete) reported
from
Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.
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international Man of Mystery👑
(@kinginxavier) reported
from
Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
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kristy 🏳️🌈 kavvy
(@kavmac) reported
from
Ottawa, Ontario
@RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!
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Mario
(@Papa_613) reported
from
Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Meera Dilawri
(@meeradilawri) reported
from
Ottawa, Ontario
@Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!
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Luc Bellefeuille
(@lbellefeuille13) reported
from
Ottawa, Ontario
@RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞
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Diane Fisico
(@DianeFisico) reported
from
Ottawa, Ontario
@RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage
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JEM
(@JEM19126745) reported
from
Ottawa, Ontario
@Rogers poor service ( or no service) to Long Term Care
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Leonard Surges
(@LeonardSurges) reported
from
Ottawa, Ontario
@RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Cornett
(@kathryncornett4) reported
@Rogers. I have no use for this phone. If this older person had been clear on the return policy, he never would have purchased the phone so far before Xmas. The box was never opened. I don’t even know what it looks like. I feel as an older person he was taken advantage of. 2/2
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Belinda depotie
(@b_depotie) reported
@RogersHelps We had no issues with power but the cable was and still is pixelating on mostly local feeds, CTV, TSN, CBC etc. very strange.
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🚀Ivor Davies🚀
(@IvorDavies59) reported
@RogersHelps - Can someone within your organization tell me why I am repeatedly getting calls from your telemarketers (SEVERAL TIMES A DAY)? I'm getting so SICK of these - I am an existing Rogers customer - TAKE ME OFF YOUR MARKETING LISTS!!!!!!
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B
(@OilersSask) reported
@EdmontonOilers @Rogers **** that, now we have to pay to watch...
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
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SolutionCertainty
(@solutioncertain) reported
@RogersHelps @ikekahmed @RogersHelps is your Toronto outage page accurate? Friends without Rogers service all day Dec 29th?
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Middleoftheroad
(@centreoftheroad) reported
@CP24 This is the worst decision ever. Furthering a duopoly at the cost of the consumer is not what competition Tribunals should do. Putting more control in the hands or @Rogers and @Bell clearly shows the Tribunal cares a f*$*& about the consumers. Canada should be ashamed.
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LallyA
(@LallyAd) reported
@KenHBM @RogersHelps @Shawhelp installed that into my cable box thing can I tell you my internet runs a lot smoother I get 145 up and 1.6gbps down or 2.1gbps down
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JPhipz
(@jphipz) reported
@RogersHelps any known outages/ service interruptions in York Region? Getting lag and regular disconnects all day
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Dylon Graves
(@D4WARD62022) reported
@theJagmeetSingh I worked indirectly for @Rogers from 2017-2020, right after covid hit all discounts we had before were gone and prices went up, we were told to say they were paying for the higher quality service. It was complete BS, we all knew it, and we could do nothing about it