Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Bells Corners, and Nepean.

City	Problem Type	Report Time
Ottawa	Internet	2 days ago
Gatineau	Internet	2 days ago
Ottawa	Internet	2 days ago
Ottawa	TV	3 days ago
Bells Corners	Internet	4 days ago
Nepean	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Les OReilly (@LesOReilly) reported 7 seconds ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

• 
  Christian Lee (@christianflee) reported 2 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  BippinQueen (@BippinQueen) reported 14 minutes ago from Ottawa, Ontario

  @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 17 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  techbombnews (@techbombnews) reported 18 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  KK👨‍🦼🌈+ (@livingklife) reported 20 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Nick Simmons (@nicksimmons24) reported 25 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Dave Connor (@DaveConnor60) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  milkbeerdave (@milkbeerdave2) reported 28 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported 29 minutes ago from Ottawa, Ontario

  I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

• 
  Emma Pratt (@frmerprincess) reported 30 minutes ago from Ottawa, Ontario

  @RogersHelps I keep getting a sim failure message, any network issues?

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Leah Ferko (@LeahOttawa) reported 36 minutes ago from Ottawa, Ontario

  @salty173 @RogersHelps There was also a big power outage but luckily it didn’t last long

• 
  BMSR (@BMSR18) reported 39 minutes ago from Ottawa, Ontario

  @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 41 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  JohnnyCanuck (@DarkMaple) reported 41 minutes ago from Ottawa, Ontario

  Hey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!

• 
  DannyOnThat (@DannyOnThat) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Gerald Butts (@gmbutts) reported 46 minutes ago from Ottawa, Ontario

  Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 48 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  613_Me (@613_Me) reported 59 minutes ago from Ottawa, Ontario

  So world , how many of us are doing a mass exodus from @Rogers today now that we have service back to search out better providers. We were down 4 days in May and now this. I have been with #rogers 32 years. I AM DONE !! #ByeRogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mission Ahlul Bayt (@BandeKhuda) reported 5 minutes ago

  @RogersHelps since last year Rogers support is gone down. You can't get hold of them. Time to move out of Rogersc

• 
  Joey (@JoeyEspo3) reported 9 minutes ago

  @bnpeki @Rogers Fire Ron McLean or we will start a movement to cancel all our Roger’s services.

• 
  Sleepless in YYC🇨🇦🇬🇧 (@kvlovely19) reported 9 minutes ago

  @DVitous @Rogers I'm just annoyed their customer service is an absolute joke as is their equipment

• 
  Alexis Gee (@lexomatic) reported 10 minutes ago

  @RogersHelps @mzlovergirll Is this another planned upgrade you forgot to tell people about preventative expectations management is basic customer service

• 
  Andrew Holowaty (@AndrewHolowaty) reported 14 minutes ago

  @RogersHelps Got booted from a support call after over an hour on hold. My mobile data stopped working halfway through the day. Now I’m on hold for the second time because I never got a callback like I was told I would.

• 
  Jennifer Leigh (@WriteLinesInk) reported 16 minutes ago

  @RogersHelps And this particular Motorola is a piece of garbage. It has so many issues that I don't even have time to list them all but you think that I can't return it. Well the government doesn't know I have it. The government doesn't know that they are apparently paying you for it.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 16 minutes ago

  Update. I gave up yesterday after being on hold for 2 hours! with Rogers and now I am coming up to an hour for today. My problem, @RogersHelps, is I was told by the service rep who came to my home that I actually need to speak with an actual human being about my two issues but it seems impossible. Can you please DM me a number I can call that I can use to actually get through to someone? Thank you.

• 
  x-Pete Bauer (@OhYesICanada) reported 24 minutes ago

  @RogersHelps been without internet and tv for over 5 hours. Can’t get through by phone and the AI chat is no help.

• 
  Pamela (@Plibra123) reported 29 minutes ago

  “The roofies…they’ll get you every time” But hockey doesn’t have a culture problem 😒 @rogers @cbc Ron McLean needs to go.

• 
  Palvinder (@ppsgrover) reported 30 minutes ago

  @RogersHelps @RogersHelps @Rogers The general question or concern is that Customer care team cannot be reached after waiting for several hours. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService