Rogers outages and service status in Ottawa, Ontario

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Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received Apr 16, 9:26 PM EDT.

Internet (42%)
TV (27%)
Total Blackout (12%)
Phone (9%)
E-mail (6%)
Wi-fi (3%)

The latest reports from users having issues in Ottawa come from postal codes K1G , K1A , K1T , K1Z , K2A , K2B , K1H and K1V .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Baseline
Apr 17, 10:00 AM EDT	0	0
Apr 17, 10:20 AM EDT	0	0
Apr 17, 10:40 AM EDT	0	0
Apr 17, 11:00 AM EDT	0	0
Apr 17, 11:20 AM EDT	0	0
Apr 17, 11:40 AM EDT	0	0
Apr 17, 12:00 PM EDT	0	0
Apr 17, 12:20 PM EDT	0	0
Apr 17, 12:40 PM EDT	0	0
Apr 17, 1:00 PM EDT	0	0
Apr 17, 1:20 PM EDT	0	0
Apr 17, 1:40 PM EDT	0	0
Apr 17, 2:00 PM EDT	0	0
Apr 17, 2:20 PM EDT	0	0
Apr 17, 2:40 PM EDT	0	0
Apr 17, 3:00 PM EDT	0	0
Apr 17, 3:20 PM EDT	0	0
Apr 17, 3:40 PM EDT	0	0
Apr 17, 4:00 PM EDT	0	0
Apr 17, 4:20 PM EDT	0	0
Apr 17, 4:40 PM EDT	0	0
Apr 17, 5:00 PM EDT	0	0
Apr 17, 5:20 PM EDT	0	0
Apr 17, 5:40 PM EDT	0	0
Apr 17, 6:00 PM EDT	0	0
Apr 17, 6:20 PM EDT	0	0
Apr 17, 6:40 PM EDT	0	0
Apr 17, 7:00 PM EDT	0	0
Apr 17, 7:20 PM EDT	0	0
Apr 17, 7:40 PM EDT	0	0
Apr 17, 8:00 PM EDT	0	0
Apr 17, 8:20 PM EDT	0	0
Apr 17, 8:40 PM EDT	0	0
Apr 17, 9:00 PM EDT	0	0
Apr 17, 9:20 PM EDT	0	0
Apr 17, 9:40 PM EDT	0	0
Apr 17, 10:00 PM EDT	0	0
Apr 17, 10:20 PM EDT	0	0
Apr 17, 10:40 PM EDT	0	0
Apr 17, 11:00 PM EDT	0	0
Apr 17, 11:20 PM EDT	0	0
Apr 17, 11:40 PM EDT	0	0
Apr 18, 12:00 AM EDT	0	0
Apr 18, 12:20 AM EDT	0	0
Apr 18, 12:40 AM EDT	0	0
Apr 18, 1:00 AM EDT	0	0
Apr 18, 1:20 AM EDT	0	0
Apr 18, 1:40 AM EDT	0	0
Apr 18, 2:00 AM EDT	0	0
Apr 18, 2:20 AM EDT	0	0
Apr 18, 2:40 AM EDT	0	0
Apr 18, 3:00 AM EDT	0	0
Apr 18, 3:20 AM EDT	0	0
Apr 18, 3:40 AM EDT	0	0
Apr 18, 4:00 AM EDT	0	0
Apr 18, 4:20 AM EDT	0	0
Apr 18, 4:40 AM EDT	0	0
Apr 18, 5:00 AM EDT	0	0
Apr 18, 5:20 AM EDT	0	0
Apr 18, 5:40 AM EDT	0	0
Apr 18, 6:00 AM EDT	0	0
Apr 18, 6:20 AM EDT	0	0
Apr 18, 6:40 AM EDT	0	0
Apr 18, 7:00 AM EDT	0	0
Apr 18, 7:20 AM EDT	0	0
Apr 18, 7:40 AM EDT	0	0
Apr 18, 8:00 AM EDT	0	0
Apr 18, 8:20 AM EDT	0	0
Apr 18, 8:40 AM EDT	0	0
Apr 18, 9:00 AM EDT	0	0
Apr 18, 9:20 AM EDT	0	0
Apr 18, 9:40 AM EDT	0	0
Apr 18, 10:00 AM EDT	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, and Gatineau.

City	Problem Type	Report Time
Ottawa	Wi-fi	2 days ago
Ottawa	TV	2 days ago
Ottawa	Internet	2 days ago
Nepean	Internet	3 days ago
Ottawa	Total Blackout	5 days ago
Ottawa	Phone	9 days ago

Nearby cities with recent reports

Nepean

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 41 seconds ago from Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
Mario (@Papa_613) reported 11 minutes ago from Ottawa, Ontario
@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
Zwanguy🎮 (@Zwanguy) reported 24 minutes ago from Ottawa, Ontario
I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.
Pam Hewitt (@PamHewitt19) reported 32 minutes ago from Ottawa, Ontario
@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
Mark~R 🇨🇦 (@xRayFusebox) reported 32 minutes ago from Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
Samantha (@samanthadolly28) reported 32 minutes ago from Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
Christian Lee (@christianflee) reported 33 minutes ago from Ottawa, Ontario
Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.
Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 36 minutes ago from Ottawa, Ontario
Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps
Robert Kilin (@Robkilin) reported 38 minutes ago from Ottawa, Ontario
@RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.
MB (@phail_m) reported 41 minutes ago from Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
Chris Bown (@CBownNotBrown) reported 45 minutes ago from Ottawa, Ontario
@Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell
Patrick Leger (@Patrick_Leger) reported 47 minutes ago from Ottawa, Ontario
Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?
Emma Pratt (@frmerprincess) reported 49 minutes ago from Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
international Man of Mystery👑 (@kinginxavier) reported 51 minutes ago from Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
kristy 🏳️‍🌈 kavvy (@kavmac) reported 52 minutes ago from Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 53 minutes ago from Ottawa, Ontario
@RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼
Rich Thorpe (@exit716) reported 53 minutes ago from Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
techbombnews (@techbombnews) reported 57 minutes ago from Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Leonard Surges (@LeonardSurges) reported 58 minutes ago from Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
BippinQueen (@BippinQueen) reported 59 minutes ago from Ottawa, Ontario
@RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Ara (@Vancouver9999) reported 6 minutes ago
@Canucks @Rogers Kane sucks
BLUEJAYSFAN (@JAYSFAN0424) reported 7 minutes ago
@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
Henry Lo (@henri_lo) reported 7 minutes ago
@RogersHelps rogers internet down, for the fourth time this week. What’s going on? Work keeps getting interrupted …
skiii (@SkiDaPrince) reported 8 minutes ago
@RogersHelps No luck still. Come on guys im finding Reddit posts from years ago struggling with this. My anger isnt directed to whoevers running this account but how is your team not working on this? I’ve been blindly loyal to Roger’s this whole time for no reason it’s time to move on
ZynadineZidane7 (@ZynadineZidane7) reported 14 minutes ago
@RogersHelps Game finished I broke the box in frustration.. do you guys have crazy glue to fix this?
Stay Frosty (@StayFrosty_11) reported 14 minutes ago
@CanucksCritic @Canucks @Rogers Go touch some grass and get some sun you miserable piece of ****
izzy (@purgaytory_) reported 15 minutes ago
@RogersHelps why is my phone giving me notifications that roaming is enabled due to losing connectivity to my home network? I'm at home and am not near the border. I've gone into my settings and turned roaming off, but its still enabled at the top of my screen.
Sumal Sebastian (@SebastianSumal) reported 17 minutes ago
@RogersHelps I requested to terminate my account permanently as I moved out of Canada permanently. Now you have resume billing.
PJ (@PrashBerry) reported 19 minutes ago
@RogersHelps Is there a problem as to why Rogers is unable to provide uninterrupted service for television? I have been unable to watch The Masters or the Orion landing without experiencing constant blackouts. It is beyond frustrating.
Adam (@A98698937) reported 19 minutes ago
@RogersHelps @MannySforza Hire more customer service staff for God’s sake!! You have 1 agent to help 20,000 customers???