Rogers Outage Report in Ottawa, Ontario
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The latest reports from users having issues in Ottawa come from postal codes K1Z, K2A, K1N, K1L, K1Y, K1J, K1C and K1V.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Gatineau, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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MB
(@phail_m) reported
from
Ottawa, Ontario
@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Emma Pratt
(@frmerprincess) reported
from
Ottawa, Ontario
@RogersHelps I keep getting a sim failure message, any network issues?
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Qu Jinghua
(@QuJinghua) reported
from
Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
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Ryan
(@cliffyryan22) reported
from
Ottawa, Ontario
@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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Robert Kilin
(@Robkilin) reported
from
Ottawa, Ontario
@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Cicely McWilliam
(@CicelyMcWilliam) reported
from
Ottawa, Ontario
@RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.
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Louise Ogilvie (she/her)
(@LouiseOgilvie2) reported
from
Ottawa, Ontario
@RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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Arron A. Fishbain
(@AFishbain) reported
from
Ottawa, Ontario
@RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!
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GL1TCH_SϹΛRΞ_
(@halo_nothing) reported
from
Ottawa, Ontario
@RogersHelps Outage in K1S 2A7? Yes or no?
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Glenn Johnson
(@Glenn_A_Johnson) reported
from
Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Mark~R 🇨🇦
(@xRayFusebox) reported
from
Ottawa, Ontario
@RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata
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@sallycthomas
(@sallycthomas1) reported
from
Ottawa, Ontario
People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬
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Christian Lee
(@christianflee) reported
from
Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.
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PARAGON CAUSE
(@ParagonCause) reported
from
Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
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Dustin Gavin
(@WeakTimeRunning) reported
from
Ottawa, Ontario
Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners)
(@11bkjimena) reported
from
Ottawa, Ontario
I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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paintingreal
(@PaintingitrealA) reported
@RogersHelps Working from home and internet is down in my area 😑
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Ryner
(@Ryner_BoByner) reported
@RogersHelps is there an internet outage in Clarkson, Mississauga. My internet hasn’t been working for the last 2.5 hrs
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps Got an email offering Blue Jays tickets. I would rather you put the money for that and fake commercials about service concerns towards better service. I shouldn't even be charged at all this month after what you put me through for 5 weeks so far.
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The Techy Tantrika
(@ShamanaDreams) reported
If you’re still with @Rogers,check your bill! Our package=5 flex channels,the website is letting us only pick 4 & it literally says 4/4 for flex channels. Bunch of our shows didn’t record. The @RogerHelps staff harassed the other person in my household& won’t fix it #rogersoutage
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paintingreal
(@PaintingitrealA) reported
@RogersHelps It’s not a troubleshooting the issue, just got off a call with your technical team, who advised me that my entire area is down (Mississauga/Cookville Streetsville) it maybe up to 24 hours
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Alcohol Awareness
(@fscarfe) reported
@mriles4 @Rogers @NHLPA #alcoholawareness Hockey is broken! Lose the #Booze!
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Scream Chocula Scream
(@RLex) reported
@Rogers more than two hours waiting to speak to someone on the phone because your chat agent wasn't able to assist me. Is there any way you can call me? I've been a customer since 2004 and your support has gotten abysmal of late
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SuperMAGA
(@JOkE__BIDEN) reported
@Rogers how to talk to head office customer service when nothing else I try to do seems to help?!? I’m at my wits end!!!!!!
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Cat 🇨🇦
(@winthetaxgame) reported
@RogersBiz @caliber_comms What ********? Rogers is now surveilling us? Calling and cancelling my service. *******!
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😷 Sravanthi Paruchuri 💉💉💉
(@SravzPar) reported
@RogersBiz @caliber_comms Would they work, or fail due to a "glitch"?