Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Bells Corners, Gatineau, Orléans, and Stittsville.

City	Problem Type	Report Time
Ottawa	Internet	6 hours ago
Ottawa	TV	11 hours ago
Nepean	Internet	1 day ago
Ottawa	Wi-fi	1 day ago
Ottawa	Internet	2 days ago
Bells Corners	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  zachjackdad (@zachjackdad) reported 1 minute ago from Ottawa, Ontario

  @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

• 
  Zwanguy🎮 (@Zwanguy) reported 6 minutes ago from Ottawa, Ontario

  I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 9 minutes ago from Ottawa, Ontario

  @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

• 
  Nick Simmons (@nicksimmons24) reported 11 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Mark Adkins (@marka351) reported 13 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 17 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  Leonard Surges (@LeonardSurges) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Rich Thorpe (@exit716) reported 19 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  being Aram (@armie) reported 24 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  DannyOnThat (@DannyOnThat) reported 35 minutes ago from Ottawa, Ontario

  @RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!

• 
  Meera Dilawri (@meeradilawri) reported 36 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps after waiting over 90m for a call back, I was connected to an agent who left me on hold for over 25 mins when all I wanted to do was add a channel. The call got disconnected and I never heard back. Horrible customer service and you can’t blame this on Covid!

• 
  Ryan (@cliffyryan22) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

• 
  Louise Ogilvie (she/her) (@LouiseOgilvie2) reported 43 minutes ago from Ottawa, Ontario

  @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 47 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  KK👨‍🦼🌈+ (@livingklife) reported 48 minutes ago from Ottawa, Ontario

  Every time you go to see your bill and the MyRogers app is down you should get $10 off your bill this is like the third time I've gone to look to see can't get in is down for maintenance again! @RogersHelps

• 
  Dave Connor (@DaveConnor60) reported 50 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Nas Eldjazair (@vivadz2011) reported 51 minutes ago from Ottawa, Ontario

  Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!

• 
  King of Hintonburg (@PubsSr) reported 52 minutes ago from Ottawa, Ontario

  .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

• 
  Michael Lewicki (@OttawaByMike) reported 60 minutes ago from Ottawa, Ontario

  @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SG (@allkindsXO) reported 3 minutes ago

  @CGhembu @RogersHelps No solution

• 
  Pucknucksaga (@pucknucksaga) reported 5 minutes ago

  @Canucks @Rogers Audio issues?

• 
  CKM (@PongVamos) reported 9 minutes ago

  @Canucks @NHL @Rogers $5 event menu? Wtf

• 
  Honeyboy Wilson (@HoneyboyWilson6) reported 9 minutes ago

  @RogersHelps I have two Fire sticks with the same problem. I have two TV boxes that are fine. All other apps on the fire sticks are ok.

• 
  Darryl Narain (@DarrylNarain) reported 14 minutes ago

  Between @TekSavvyCSR and @Rogers who do I blame for my internet being down for over a week now. They point the finger at each other while the paying customer suffers. Yet, if I turn off my CC so they can't take more money for said service, I'd be in the wrong.

• 
  Alex McIntyre (@McalexMcintyre) reported 18 minutes ago

  @Canucks @Rogers I honestly think that we should seriously consider trading down, especially if we can pick up an additional 1st round draft pick either next year or the year after.

• 
  Habs Fan (@Habs_Fan__) reported 20 minutes ago

  @RogersHelps are you guys able to check my plans price as I switched online and on the email you sent its not the same. I tried calling but you are too busy and hang up lol Can you check or did Rogers nerf that ability for you?

• 
  PATEL HITESH (@Patelhits2511) reported 25 minutes ago

  @Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 26 minutes ago

  @RogersHelps I did that on my first call that took almost 3hrs. Then it was escalated on Sunday and there was a case number. All I know is right now, I am not paying my bill until this is resolved. BTW I am a 25yr customer.

• 
  The Toilet Trader 💙 (@SWSniper07) reported 27 minutes ago

  @RogersHelps All your Rogers helpline Twitter account does not work it pushs people to your terrible Chatbot on the Help support screen. I've been screaming for eight months to contact a human being and resolve this you guys are gonna look hilarious in court