Rogers

Rogers Outage Report in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Ottawa come from postal codes K1V, K1S, K1T, K1A, K1C, K1G, K2P and K1N.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 03/02/2026 13:40

March 02: Problems at Rogers

Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Stittsville, Kanata, Gatineau, Greely and Barrhaven.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa TV
CanadaNepean TV
CanadaNepean TV
CanadaOttawa TV
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • frmerprincess Emma Pratt (@frmerprincess) reported from Ottawa, Ontario

    @RogersHelps I keep getting a sim failure message, any network issues?

  • CicelyMcWilliam Cicely McWilliam (@CicelyMcWilliam) reported from Ottawa, Ontario

    @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

  • Robkilin Robert Kilin (@Robkilin) reported from Ottawa, Ontario

    @Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.

  • halo_nothing GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario

    @RogersHelps Outage in K1S 2A7? Yes or no?

  • AFishbain Arron A. Fishbain (@AFishbain) reported from Ottawa, Ontario

    @RogersHelps thank you Cooper at Roger's Helps. Resolved the disaster of service by customer service phone call. Way to go!

  • Glenn_A_Johnson Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • cliffyryan22 Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • WeakTimeRunning Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • phail_m MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • christianflee Christian Lee (@christianflee) reported from Ottawa, Ontario

    Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps ive been having issues getting solutions for my recents cable and internet bills. I havent been proposed much options: only pay more for less service. Can someone in management reach out to me? Thank you.

  • xRayFusebox Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

  • a_shaily Shaily Allison (@a_shaily) reported from Ottawa, Ontario

    I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.

  • sallycthomas1 @sallycthomas (@sallycthomas1) reported from Ottawa, Ontario

    People on assistance screwed again! @Rogers the only company offering low-cost internet for folks on social assistance & it's down again! Thanks for nothing! 🤬

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Good ol @Rogers, send a 'free' Pro On the Go. Some weird dude shows up, trying to upsell us on everything but he tell us it's 20 less per line if we follow his advice. We fall for it. Get our bill today, 150$ higher and after hour with support. Nothing.

  • QuJinghua Qu Jinghua (@QuJinghua) reported from Ottawa, Ontario

    @RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?

  • ParagonCause PARAGON CAUSE (@ParagonCause) reported from Ottawa, Ontario

    Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaytothearr Karyn R (@Kaytothearr) reported

    @RogersHelps …are you around this early in the morning? Hahaha my internet is down

  • russd27 Russ Donnelly (@russd27) reported

    Since NOV 30, 2021, I've literally had a @Rogers @RogersHelps home internet or #ignitetv outage every day...every-freakin'-day...and they just don't seem to care. I get the same "we are working on, we appreciate your $400 every month" BS feedback from them

  • russd27 Russ Donnelly (@russd27) reported

    Ah, Sunday - the time to relax, get ready for the week ahead, catch up on some shows - except I have @Rogers @RogersHelps #IgniteTV and home internet, and they're always down...maybe I'll take up knitting, @Rogers doesn't control yarn and needle supplies, do they??? #pissedoff

  • marmalak03 mmalak (@marmalak03) reported

    @RogersHelps unbelievable. I received my bill today and was completely overcharged. I have ignite tv bundle and am SHOCKED at the extra $61 on my bill. I called to discuss and you have a TWO HOUR wait on the phone? Super disappointed in this service

  • canmd1971 Charliehorse (@canmd1971) reported

    @RogersHelps @billyians Useless option how do we know if there is an outage in our area

  • FloSchubert1 Flo Schubert (@FloSchubert1) reported

    @RogersHelps Internat has been down for 3h in K4M area. Any update?

  • matthewgiam Matthew (@matthewgiam) reported

    @RogersHelps internet down in K4M. Tv stopped working and wifi in home connects but has no service. Any update for the Manotick area ?

  • MarshanMellow neverSTOPsearchingTRUTH (@MarshanMellow) reported

    @RogersHelps I can't tx or call out, or even dial 611 for tech support...started over an hour ago BC my phone was fine until I tried it.

  • suemaxsue Sue Maxwell (@suemaxsue) reported

    @RogersHelps Hello! Digital customer experiencing several channels pixelating, cutting in/out for the last week now, so unlikely weather related. Have tried the usual resets & checked all connections. Can you pls advise next steps? TY

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @AidanCrawford @RogersHelps @CRTCeng 1 hour and 45 minutes on hold to buy another phone and line to add to my account.. I gave up.. Systyem said 20 to 30 minutes or hit "1" to have them call me back. The call backs system is broken and would not accept my call back request