Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1G, K1C, K2P, K1V, K2C, K1K, K1B and K1H.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/20/2026 05:10

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Kanata, Bells Corners and Gloucester.

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City Problem Type Report Time
CanadaOttawa Internet
CanadaOttawa TV
CanadaOttawa Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Our Internet is down. Not good when 2 of us are trying to work from home. Any idea what’s going on? I did a full modem reboot but that didn’t work

  • steve_hutchings Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • DianeFisico Diane Fisico (@DianeFisico) reported from Ottawa, Ontario

    @RogersHelps You guys have a broken cable on Maxome Ave in North York as of this morning... neighbors don’t have cable or internet. Please send help! #RogersOutage

  • posteringottawa POSTERING OTTAWA (@posteringottawa) reported from Ottawa, Ontario

    @RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Good morning. My Gigabit Unlimited service is very slow: Ottawa Glebe, K1S2N4. Reset gateway: slowest results 1.83 Mbps down, 0.004 up, fastest 4.04 down, 4.31 up.

  • DerekdeLouche Derek deLouché, CFRE (@DerekdeLouche) reported from Ottawa, Ontario

    .@rogers so today you call concerned that we have the right package after I cancel my TV services - where was that concern two weeks ago when you couldn’t do anything to offset the $44 increase in our package?? #Customerservicefail

  • FDDelahunt Dwight Delahunt (@FDDelahunt) reported from Ottawa, Ontario

    @Rogers services down for 3rd time in a week hard to get any work completed

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...

  • WallStPete WallStPete (@WallStPete) reported from Ottawa, Ontario

    @trevorj077 @Rogers Hopefully they sort out whatever is going on. It’s driving me nuts trying to work from home with all these issues, but glad to hear it’s got some potential lol!

  • JKerby_88 🅹🅾🅷🅽 🅺🅴🆁🅱🆈 (@JKerby_88) reported from Ottawa, Ontario

    @RogersHelps Again I never Mentioned speed pass today in my tweet

  • asteroidblus Dustin (@asteroidblus) reported from Ottawa, Ontario

    @RogersHelps I'm seeing repeat service interruptions in Ottawa, K1V8T7

  • brenteriksmith smitty (@brenteriksmith) reported from Ottawa, Ontario

    @RogersHelps I need some help

  • StevenChartrand Steven Chartrand (@StevenChartrand) reported from Ottawa, Ontario

    Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

  • LeonardSurges Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario

    @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

  • JEM19126745 JEM (@JEM19126745) reported from Ottawa, Ontario

    @Rogers poor service ( or no service) to Long Term Care

  • OttawaPete Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario

    @RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?

  • Patrick_Leger Patrick Leger (@Patrick_Leger) reported from Ottawa, Ontario

    Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorWThompson trev-***** (@TrevorWThompson) reported

    Ok weird tv question for people with cable for some reason TSN 1 on Rogers (Channel 494) broadcasts much much louder than every other channel - I just turn the volume down no big deal but it’s been like this for months is there some technical reason for this @RogersHelps

  • ovonocta ovonocta (@ovonocta) reported

    @NeonJavaPython @RogersHelps Is your internet still down? It is for me

  • red_dotdesign Tania Fitzpatrick (@red_dotdesign) reported

    Any estimation on service restoration in south Etobicoke @RogersHelps ? Internet went down at 3:15pm, are there any updates?

  • BlitzeoArtsVA Andre GrandFEAR 🏳️‍🌈 #BLM (@BlitzeoArtsVA) reported

    @RogersHelps i've called your helpline multiple times, i've spoken with countless managers and even the department director. not a single one of them has had the brains or initiative solved this problem. I will be going into my local branch tomorrow to make a heavy complaint in person.

  • Theene Steve Francis (@Theene) reported

    @RogersHelps Answer my Tweet...or lose a customer of 30 years. Yours truly..."Not paying for crap customer service anymore"

  • doug_reiffer Doug Reiffer (@doug_reiffer) reported

    @Rogers @Canucks So you want me, a longtime, Rogers customer to sign up and agree to recieve more spam phone calls and nauseating ads just to get Canucks tix. Give your customers a break. I would think and expect you to know that most if not all of us have had enough of that 'privilege'. 🙄

  • jonechr ChristopherEvanJones (@jonechr) reported

    @jembradshaw Yes, but they're probably on the @Rogers network and assumed the call would drop immediately

  • cody34543960 cody (@cody34543960) reported

    @Rogers why isn’t your customer support number working? It just makes a loud beep every 30 seconds I need help.

  • mikecrime Premier Charles Edward Cheese (@mikecrime) reported

    @Rogers Don't do it! Their old service is/was 1000x more reliable.

  • lyshawins A 🥞 (@lyshawins) reported

    I will shout it from the rooftops. Don’t trust @rogers I wouldn’t recommend them to my worst enemy. They’re perfectly fine taking advantage of their customers and are non existent when it comes to problem solving. Truly disgusted.