Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Ottawa come from postal codes K1G, K2P, K2C, K1C, K1K, K1H, K1V and K1N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Rogers
Rogers is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Montse Zidan
(@MontseZidan) reported
from
Ottawa, Ontario
@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Rich Thorpe
(@exit716) reported
from
Ottawa, Ontario
Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
@RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers
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Gerald Butts
(@gmbutts) reported
from
Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.
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Mike Carroccetto
(@Media_Mike_Ott) reported
from
Ottawa, Ontario
@RogersHelps DM sent. I hope there’s a amenable solution.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.
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BippinQueen
(@BippinQueen) reported
from
Ottawa, Ontario
@RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭
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Tonia Snow (Wear A Damn Mask)
(@ToothpickGirl) reported
from
Ottawa, Ontario
@Rogers Never.
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Samantha
(@samanthadolly28) reported
from
Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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Rick Haga
(@RickHgr) reported
from
Ottawa, Ontario
@RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?
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Lonely Boy
(@lonelyboyxxo) reported
from
Ottawa, Ontario
I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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zachjackdad
(@zachjackdad) reported
from
Ottawa, Ontario
@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Franz Holtz
(@TWFS) reported
from
Ottawa, Ontario
@RogersHelps none of my french channels are playing so far today. Is there an issue?
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mightyboink
(@mightyboink) reported
from
Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
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Jet-Senator 🏒 ✈
(@That80sG) reported
from
Ottawa, Ontario
@Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.
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SamanthaLamb
(@Spideewoman) reported
from
Ottawa, Ontario
@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Vive sine timore (Live Fearlessly)
(@Joseph2653) reported
from
Ottawa, Ontario
Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Wuggy
(@wuggy) reported
@RogersHelps typical service. Changed my plan and of course the bill is incorrect. On hold on the phone the bot said is for 3 hours. That’s past my bedtime. How can I take three hours out of my day tomorrow to call and deal? fix it right the first time. Should of changed to bell
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Sanchari Nandy
(@NandySanchari) reported
@RogersHelps i have been wrongly charged twice for a tv service that i don’t even have. Called rogers’ customer service twice and no help. Ridiculously, i am charged $125 for nothing. Is this bow you do business @Rogers ??
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Angie
(@Angie_D21) reported
@RogersHelps anyone available to help me? I've been on hold over 2 hours now 🤪
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PepperJelly🌶
(@jel_victoria) reported
Listen @Rogers even if I were uncertain before I’m sure very certain now. Cancel my service and let me GO. Now. 😠
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Sarah Sloan
(@sarahsloannnn) reported
Holy **** trying to get a hold of an agent @RogersHelps via ANY ROUTE IS IMPOSSIBLE!!! Rogers is TRASH 🗑
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Duke Nguyễn
(@ducnguyen1907) reported
@RogersHelps Thank you Rogers technician for coming and install internet for one of the unit in my building. The guy is generous enough to also remove a coaxal cable splitter and interrupt my internet connection. Any chance you guys would come by and fix it to the original state!?
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Melissa
(@melli13_) reported
I have NEVER experienced such terrible service as i have had with @Rogers this week! My elderly grandparents were over charged on their account and we cannot reach anyone on phone or chat for the last few days!!!! I’ve been on hold for a total of 6 hours plus in the last 3 days!!
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PepperJelly🌶
(@jel_victoria) reported
@Msz_whiski @Rogers Oh that is nice. Except do not want anything from them even if it is $0. I’ve already left. They need to cancel me nowwww.
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Andrew Russell
(@AndrewT_Russell) reported
from
Fredericton, New Brunswick/Nouveau-Brunswick
@RogersHelps I just DM’d you. Just need some information. Help me help you.
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Mike Beggs
(@Smbeggs1) reported
@Rogers outage in M4P area of Toronto. Anyone know when it'll be back on?