Rogers outages and service status in Ottawa, Ontario
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 3, 9:39 AM EDT.
- Internet (76%)
- TV (17%)
- Total Blackout (3%)
- Wi-fi (3%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K2C , K1G , K1T and K1X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Rogers
Rogers is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 18 hours ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
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Internet | 2 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Lonely Boy (@lonelyboyxxo) reported from Ottawa, OntarioI been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭
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kristy 🏳️🌈 kavvy (@kavmac) reported from Ottawa, Ontario@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
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robertlendvai | (🚴🏽,🏊🏻♂️,🚴🏽) (@robertlendvai) reported from Ottawa, OntarioSo @Rogers had a major national crisis yesterday and broke every rule on how to handle it. 1. Acknowledge the issue 2. Top guy / gal takes responsibility and is visible 3. Overcorrect and over communicate None of that happened. #rogersdown
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StoneySpartan (@StoneySpartan) reported from Ottawa, Ontario@RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.
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🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported from Ottawa, Ontario@RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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Samantha (@samanthadolly28) reported from Ottawa, Ontario@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.
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zachjackdad (@zachjackdad) reported from Ottawa, Ontario@AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.
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Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario@MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioThe worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
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JohnnyCanuck (@DarkMaple) reported from Ottawa, OntarioHey, fun fact! If you're using @Rogers Ignite, you're locked out of modifying your modem's #DNS settings! That means if you're still having issues connecting to certain sites, or, say, images aren't loading on Discord, you're prevented from fixing the issue!
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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Franz Holtz (@TWFS) reported from Ottawa, OntarioHello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, OntarioOnce again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
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Ryan (@cliffyryan22) reported from Ottawa, Ontario@RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioMaybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mukhtar Mahfooz (@mukhtarmahfoozt) reported@RogersHelps is calling to a land line in Pakistan restricted even though you charge for the package ? It’s being few weeks the voice routing issue is not observed by anyone in your international voice team? #CCTS
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Gabriel morrow (@gabriel_morrow2) reported@RogersHelps It was switched a few days ago. But data on it is slow now etc. I'm not sure what is wrong with it.
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!
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Curtis Martin (@CurtisMart32873) reported@Uncle_Jed_1 @RogersHelps cant just blame 1 party when there's multiple that have done nothing when we have been headed down this road for a few decades now the shortage on housing was presented to the government as early as mid to late 90s. and it said 2020 area would be the start
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David (@davidD3K) reported@thealexblair @Rogers It'll never be great again. They keep hiring, cheap guys like Gazdik or vanilla type people, that bring nothing worth watching. The only true talent is Bieksa. Rogers spent all their money on getting the NHL rights.
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ms.mom (@ohsoobvious) reported@jodyvance @TELUS Seems like @Rogers or Shaw is just as bad. They both suck.
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Carol Tidd (@CarolTidd) reported@RogersHelps The chat help was no help at all, and I have to try again if I want a credit, another 2 hours wasted and wages lost
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Pink Isntwell (@PinkIsntwell1) reported@GlobalBC Do not deal with @Rogers for anything. They are scam artists and they are scumbags. And their service sucks.
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Triceptic0n (@Triceptic0n87) reported@RogersHelps you got till I get off work to fix rogers in South oshawa or I'm swapping to bell
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Marisa Allen (@marisaallen123) reported@RogersHelps Yes thats been done and makes no difference. Failed on all levels for customer service!