Rogers

Rogers Outage Report in Ottawa, Ontario

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The latest reports from users having issues in Ottawa come from postal codes K1Z, K1Y, K1K, K1N, K1V, K2A, K1A and K1G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 12/18/2025 01:15

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Gatineau, Ottawa, Nepean, Barrhaven, Orléans, Kanata, Bells Corners, Stittsville, Gloucester and Greely.

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City Problem Type Report Time
CanadaGatineau Internet
CanadaGatineau Internet
CanadaOttawa Internet
CanadaOttawa Wi-fi
CanadaOttawa Wi-fi
CanadaOttawa TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • BMSR18 BMSR (@BMSR18) reported from Ottawa, Ontario

    @RogersHelps any reason that your browser streaming platform for ignite TV still doesn’t support loading in Linux? Was hopeful after your service dropped the awfulness which was Adobe Flash that your browser and OS support would enable Linux users, but no go. Why?

  • PubsSr King of Hintonburg (@PubsSr) reported from Ottawa, Ontario

    .@RogersHelps just a guess, have you checked whether there are compatibility issues with the Covid vaccines and your 5G network? All these folks that are now 5G chip enabled seems like most plausible issue!

  • dumoulin_nick Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario

    @WheelSnipeBelly @Rogers Still down? No way.

  • charlieinottawa Charlie (@charlieinottawa) reported from Ottawa, Ontario

    Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

  • adaoust13 Angie D'Aoust (@adaoust13) reported from Ottawa, Ontario

    @alour @RogersHelps 🙄🙄 no fixing stupid.

  • matt_clitheroe Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario

    @RogersHelps no service in Greenboro, Ottawa. Is there a known issue?

  • OmarElamam Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • LesOReilly Les OReilly (@LesOReilly) reported from Ottawa, Ontario

    @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

  • PJ_Hinton PJ (@PJ_Hinton) reported from Ottawa, Ontario

    @RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...

  • lbellefeuille13 Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Is there service issues in Orleans Ontario?

  • samanthadolly28 Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue

  • sandrainottawa Sandra D 💕🦋 (@sandrainottawa) reported from Ottawa, Ontario

    @RogersHelps My bill recently increased to an amount I can’t afford ($250?!?). I will admit I was not paying attention and trusted too much in my auto-pay process- but I certainly would never have thought my bill would DOUBLE for no reason. When I called in to change my plan

  • kavmac kristy 🏳️‍🌈 kavvy (@kavmac) reported from Ottawa, Ontario

    @RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?

  • CBownNotBrown Chris Bown (@CBownNotBrown) reported from Ottawa, Ontario

    @Rogers When it works... which is only about 13-14 days at a time. Then you have to call and listen to lie after lie about why it is out and when somebody will come to fix it. Worst company and service ever. #movingtoBell

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService

  • cf_td3 TF Doyle (@cf_td3) reported from Ottawa, Ontario

    @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

  • J_Anthony_22 Tony Power (@J_Anthony_22) reported from Ottawa, Ontario

    @RogersHelps cable service issues in Ottawa? Getting very poor reception

  • roachwc Roach_WC (@roachwc) reported from Ottawa, Ontario

    @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

  • jcbeecroft J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario

    @RogersHelps please help me get my ignite internet back up and running. All I have is a flashing orange light. Already disconnected the power and reconnected. Same orange light.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • AugustDeLonge 🚛 🍊 🍊 🍊 🚛 🇳🇱 (@AugustDeLonge) reported

    @ConceptualJames @Rogers -Canada biggest Cable and Internet Monopoly, went down for a full day due to a “core network systems update issue”. Rogers is also an ESG partner and biggest shareholders are BlackRock and Vanguard…. Same with @AirCanada -There is no such thing as a coincidence.

  • corey782667411 corey (@corey782667411) reported

    @RogersHelps Rogers is not giving enough credit for those two days that everybody did not have service Rogers is a very big disgrace personally speaking nobody in this world likes Rogers people are leaving Rogers just to go with Fido and other companies but Rogers forget about it

  • rekounas rekounas (@rekounas) reported

    @RogersHelps I was on roaming charges in Greece trying to navigate my way through Athens in a car rental when I had no reception. I didn't know my way around the city, and I couldn't contact any of my relatives while I was there for help. I want my roaming charges reimbursed.

  • burgerm1961 boothillrr1@yahoo.ca (@burgerm1961) reported

    @RogersHelps Hi, do we have to apply or request funds back for the outage or is it gonna come automatically to us or west? Thank you

  • StevenG51394183 Steven Godfrey (@StevenG51394183) reported

    @RogersHelps Our service up in Ahmic Harbour is still very spotty. Sometimes it works, other times no

  • Mystic_Gogeta Gogeta (@Mystic_Gogeta) reported

    @teewhyeee @MsJLopez @RogersHelps They aren't a monopoly. Monopoly would imply they are the only telecommunication service in Canada which they arent

  • VentiMochaTRex Rogers= 🗑 (@VentiMochaTRex) reported

    Hey @cbcnews @CTVNews are you guys looking for stories about people who were out of work for 5 days because of @rogers’ outage? I’m still offline

  • HappyHax0r HappyHax0r ☣ (@HappyHax0r) reported

    Three times now today alone my internet has flapped and dropped me from work meetings. This has been an ongoing problem since before your big outage (months actually). While the outages are short term, that doesn’t mean they aren’t troublesome. @Rogers … what gives?

  • CoryKearney1 Cory Kearney (@CoryKearney1) reported

    @deadeyeqt @RogersHelps Shutup fish. You know how much money they cost people that day? Billions. And they were hacked. **** doesn’t just happen like that.

  • unecanadienne BevC (@unecanadienne) reported

    @Rogers I received July bill yesterday but credit for outage not reflected on it. When will it be applied? Thx