Rogers outages and service status in Ottawa, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Apr 9, 3:00 PM EDT.
- Internet (36%)
- TV (36%)
- E-mail (10%)
- Total Blackout (8%)
- Phone (8%)
- Wi-fi (3%)
The latest reports from users having issues in Ottawa come from postal codes K1T , K1G , K1A , K2A , K2B , K2P , K2H and K1S .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, Gatineau, and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa
|
Phone | 2 days ago |
|
Ottawa
|
TV | 2 days ago |
|
Ottawa
|
Total Blackout | 3 days ago |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 4 days ago |
|
Ottawa
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Matt Clitheroe (@matt_clitheroe) reported from Ottawa, Ontario@RogersHelps no service in Greenboro, Ottawa. Is there a known issue?
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported from Ottawa, Ontario@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
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J.C. Beecroft (@jcbeecroft) reported from Ottawa, Ontario@morganArseCan @Bell Not much better service with @Rogers either... not sure why these big name companies don’t get it yet! #CustomerService
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Max (@ctmaxime83) reported from Ottawa, Ontario@RogersHelps Here in Ottawa we have a lot of lag...supposed to have a 75mps connection...only getting 15 with very high latency...cannot use netflix, crave etc...going on 3 days is pretty bad
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Mario (@Papa_613) reported from Ottawa, Ontario@RogersHelps Given the number of tweets I am seeing (and as someone else mentioned), it looks like a system issue.
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Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario@RogersHelps DM sent. I hope there’s a amenable solution.
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PJ (@PJ_Hinton) reported from Ottawa, Ontario@RogersHelps Is there some sort of outage in riverside south (Ottawa) ?? Internet been down for a good while and service is extremely spotty ...
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Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario@RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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DannyOnThat (@DannyOnThat) reported from Ottawa, Ontario@RogersHelps WORST JOB EVER AT KEEPING US UPDATED, SO UNACCEPTABLE!!!
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MB (@phail_m) reported from Ottawa, Ontario@Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?
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Dustin Gavin (@WeakTimeRunning) reported from Ottawa, OntarioHey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers @AEBT95825217 I got my bill with the credit for the outage, I'm not sure how Rogers calculates 5 days of service but a $20 credit on a $240 bill is not the cost 5 days worth of service as we were promised.
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李乐尧 (@lileyao1998) reported from Ottawa, Ontario@Rogers @RogersHelps you need to do something to help the customer solve their problem not only extend the estimate restore time. At least let us know what's the problem cause no internet. All call center rep said they had no idea why the area outage still not been fixed.
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Leonard Surges (@LeonardSurges) reported from Ottawa, Ontario@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Drake (@MikeD340706) reported@RogersHelps Many times over it went to the CCTS and I'm still waiting and I sent an email to the ombudsman. 10 years as a loyal customer and this is how Roger's treats its customers. I left and went to bell and now they want to charge me an early termination fee for a phone they lost.
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Layne Douglas (@baseball_layne) reportedHi @RogersHelps in NW Calgary #yyc . Is there a home internet outage going on,,,,?
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Zohreh (@Z_T_1348) reported@GregProulx6 @RogersHelps Rogers company get worst than other company
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MO (@mkmaster0003) reported@Rogers @RogersHelps Im very disappointed here with your service my home wifi had been down for 2 days and called for help and still not working a technician came change few wires and said it was a back end problem why am I paying bill if im not getting my service working
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izzy (@purgaytory_) reported@RogersHelps thank you, I rebooted my phone twice and it eventually went away. I'm located in the Fraser Valley in BC, close-ish to the border, however this isn't a problem I've had before.
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Trevor Harris (@THarris1519) reportedAnyone else with Rogers and have no service with their phone showing SOS? Just noticed this on my phone. @RogersHelps
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Lorie (@MissWest003) reported@Hunny_diva @RogersHelps @Rogers Every time someone has a concern they direct ppl to Rogers Support as if that’s not their job. This Roger’s Help channel seems pretty pointless to me if they can’t actually help & give false info about something important like Pin#’s and Account Security. Glad I’m with #Telus
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BLUEJAYSFAN (@JAYSFAN0424) reported@Rogers An hour and 45 minutes to speak with Customer service and still on hold is unacceptable, weekend or not!!!
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Joanna L (@josgotthis) reported@RogersHelps I have been on the phone for over 2 hours waiting to speak to someone in customer care….who has 2 hours waiting for someone at Rogers to answer your call?
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Aephraim Steinberg (@QuantumAephraim) reported@RogersHelps We *did* give the number listed on the account, and the message said "no such number." At worst we just need a way to immediately reach a human (even the chatbot refuses to provide a way), but we really just ask to have all the false charges cancelled without wastihng our time