Rogers outages and service status in Ottawa, Ontario

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Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
The most common problems reported in this area mention Internet, TV, and Total Blackout.
The most recent signal from this area was received Apr 19, 2:36 PM EDT.

Internet (48%)
TV (21%)
Total Blackout (12%)
Phone (9%)
E-mail (6%)
Wi-fi (3%)

The latest reports from users having issues in Ottawa come from postal codes K1G , K1A , K1T , K2H , K1Z , K2A , K2B and K1J .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Ottawa	Baseline
Apr 19, 7:20 AM EDT	0	0	0
Apr 19, 7:40 AM EDT	0	0	0
Apr 19, 8:00 AM EDT	0	0	0
Apr 19, 8:20 AM EDT	0	0	0
Apr 19, 8:40 AM EDT	0	0	0
Apr 19, 9:00 AM EDT	0	0	0
Apr 19, 9:20 AM EDT	0	0	0
Apr 19, 9:40 AM EDT	0	0	0
Apr 19, 10:00 AM EDT	0	0	0
Apr 19, 10:20 AM EDT	0	0	0
Apr 19, 10:40 AM EDT	0	0	0
Apr 19, 11:00 AM EDT	0	0	0
Apr 19, 11:20 AM EDT	0	0	0
Apr 19, 11:40 AM EDT	0	0	0
Apr 19, 12:00 PM EDT	0	0	0
Apr 19, 12:20 PM EDT	0	0	0
Apr 19, 12:40 PM EDT	0	0	0
Apr 19, 1:00 PM EDT	0	0	0
Apr 19, 1:20 PM EDT	0	0	0
Apr 19, 1:40 PM EDT	0	0	0
Apr 19, 2:00 PM EDT	0	0	0
Apr 19, 2:20 PM EDT	0	0	0
Apr 19, 2:40 PM EDT	0	0	0
Apr 19, 3:00 PM EDT	0	0	0
Apr 19, 3:20 PM EDT	0	0	0
Apr 19, 3:40 PM EDT	0	0	0
Apr 19, 4:00 PM EDT	0	0	0
Apr 19, 4:20 PM EDT	0	0	0
Apr 19, 4:40 PM EDT	0	0	0
Apr 19, 5:00 PM EDT	0	0	0
Apr 19, 5:20 PM EDT	0	0	0
Apr 19, 5:40 PM EDT	0	0	0
Apr 19, 6:00 PM EDT	0	0	0
Apr 19, 6:20 PM EDT	0	0	0
Apr 19, 6:40 PM EDT	0	0	0
Apr 19, 7:00 PM EDT	0	0	0
Apr 19, 7:20 PM EDT	0	0	0
Apr 19, 7:40 PM EDT	0	0	0
Apr 19, 8:00 PM EDT	0	0	0
Apr 19, 8:20 PM EDT	0	0	0
Apr 19, 8:40 PM EDT	0	0	0
Apr 19, 9:00 PM EDT	0	0	0
Apr 19, 9:20 PM EDT	0	0	0
Apr 19, 9:40 PM EDT	0	0	0
Apr 19, 10:00 PM EDT	0	0	0
Apr 19, 10:20 PM EDT	0	0	0
Apr 19, 10:40 PM EDT	0	0	0
Apr 19, 11:00 PM EDT	0	0	0
Apr 19, 11:20 PM EDT	0	0	0
Apr 19, 11:40 PM EDT	0	0	0
Apr 20, 12:00 AM EDT	0	0	0
Apr 20, 12:20 AM EDT	0	0	0
Apr 20, 12:40 AM EDT	0	0	0
Apr 20, 1:00 AM EDT	0	0	0
Apr 20, 1:20 AM EDT	0	0	0
Apr 20, 1:40 AM EDT	0	0	0
Apr 20, 2:00 AM EDT	0	0	0
Apr 20, 2:20 AM EDT	0	0	0
Apr 20, 2:40 AM EDT	0	0	0
Apr 20, 3:00 AM EDT	0	0	0
Apr 20, 3:20 AM EDT	0	0	0
Apr 20, 3:40 AM EDT	0	0	0
Apr 20, 4:00 AM EDT	0	0	0
Apr 20, 4:20 AM EDT	0	0	0
Apr 20, 4:40 AM EDT	0	0	0
Apr 20, 5:00 AM EDT	0	0	0
Apr 20, 5:20 AM EDT	0	0	0
Apr 20, 5:40 AM EDT	0	0	0
Apr 20, 6:00 AM EDT	0	0	0
Apr 20, 6:20 AM EDT	0	0	0
Apr 20, 6:40 AM EDT	0	0	0
Apr 20, 7:00 AM EDT	0	0	0
Apr 20, 7:20 AM EDT	0	0	0

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Orléans, Stittsville, and Gatineau.

City	Problem Type	Report Time
Ottawa	TV	17 hours ago
Ottawa	Internet	1 day ago
Ottawa	Internet	2 days ago
Ottawa	Wi-fi	3 days ago
Ottawa	TV	4 days ago
Ottawa	Internet	4 days ago

Nearby cities with recent reports

Nepean

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 3 minutes ago from Ottawa, Ontario
@RogersHelps my internet has been out since 7 am this morning in K2L2A2 area? Is this a known issue?
PARAGON CAUSE (@ParagonCause) reported 9 minutes ago from Ottawa, Ontario
FYI @Rogers, our internet is stil not working. Many people still have issues. Stop pretending they are fixed, they are not.
Qu Jinghua (@QuJinghua) reported 12 minutes ago from Ottawa, Ontario
@RogersHelps Internet broke off this afternoon. They say a problem going on in this region. Any idea when it will be fixed?
Nas Eldjazair (@vivadz2011) reported 15 minutes ago from Ottawa, Ontario
Hey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
Christian Lee (@christianflee) reported 16 minutes ago from Ottawa, Ontario
Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
international Man of Mystery👑 (@kinginxavier) reported 20 minutes ago from Ottawa, Ontario
@RogersHelps And no one from customer service is able to give me that info as to what number I am in Line
Leonard Surges (@LeonardSurges) reported 22 minutes ago from Ottawa, Ontario
@RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!
J.C. Beecroft (@jcbeecroft) reported 27 minutes ago from Ottawa, Ontario
Once again, @Rogers ignite gateway is down. This happens pretty much every month! Awful service... @RogersHelps please resolve this issue
Franz Holtz (@TWFS) reported 27 minutes ago from Ottawa, Ontario
Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you
Samantha (@samanthadolly28) reported 28 minutes ago from Ottawa, Ontario
@RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.
Glenn Johnson (@Glenn_A_Johnson) reported 36 minutes ago from Ottawa, Ontario
@RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell
Charlene Davidson (@mscdavidson) reported 36 minutes ago from Ottawa, Ontario
NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)
Vive sine timore (Live Fearlessly) (@Joseph2653) reported 38 minutes ago from Ottawa, Ontario
The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers
mightyboink (@mightyboink) reported 39 minutes ago from Ottawa, Ontario
@RogersHelps internet line just got cut, help please!:)
Rita G. (@ritah8) reported 47 minutes ago from Ottawa, Ontario
@Rogers there is still a problem with the internet - it’s super slow, and the ignite tv system - the picture freezes, the sound disappears. I hope you don’t think the problems have been resolved!!
kristy 🏳️‍🌈 kavvy (@kavmac) reported 50 minutes ago from Ottawa, Ontario
@RogersHelps any chance you can help me determine why a credit check was completed without my consent on December 7th?
techbombnews (@techbombnews) reported 51 minutes ago from Ottawa, Ontario
Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR
Suzanne Shillington (@sashillington) reported 53 minutes ago from Ottawa, Ontario
Is anyone else having problems with Rogers wifi? @RogersHelps
Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported 54 minutes ago from Ottawa, Ontario
@RogersHelps I am having internet issues in the Bells Corners area of Ottawa.
Gerald Butts (@gmbutts) reported 58 minutes ago from Ottawa, Ontario
Against my better judgment, I got a phone with @Rogers two years ago. Never, ever, ever, ever again.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

Shreyas S (@Shreyas87139893) reported 1 minute ago
@Rogers your technical support line is so bad. i have been trying to call you and been on hold for more than an hour every single time. Facing network issues and store was not able to help. How do i reach an agent? Its insane the wait times.
tuart onkhouse (@onkhouse) reported 1 minute ago
@RogersHelps login to what? i got a phone a number that trans to roger thats it no other ibfo
Bonnie Lee (@stitchlady) reported 2 minutes ago
@RogersHelps I am having a problem with the transmission of the Blue Jays game. My screen keeps going black and now my box has restarted on its own. I did call in and they restarted my modem, but I’m still having the same issue. Are you aware of a problem.
Mariam J. Karim (@MariamJKarim) reported 3 minutes ago from York, Ontario
@Rogers waited for 1 hour to cancel my home internet and the person disconnected. Wth?
Jean C Rodas (@Antihero_07) reported 4 minutes ago
@RogersHelps I’m working from home and again not service in the beaches area. Worst service ever seriously.
Zohreh (@Z_T_1348) reported 5 minutes ago
@RogersHelps I’ve called over 100 times and keep getting the same lies and credit offers. I don’t want credit — I want the return processed and the wrong charges removed NOW, or my money refunded. Fix this immediately!
Shreyas S (@Shreyas87139893) reported 8 minutes ago
@Rogers your live chat is equally pathetic. I am always queue number 50 and above. Do I have to wait 2 hours every time to resolve my network issues ? Cant reach an agent. On call since morning, wait times 2 hours already.
Rachel Miller (@RachelMiller84) reported 13 minutes ago
@RogersHelps Hey! It's an apple 14 pro max. I've tried restarting it, switching to airplane mode and back on as well as switching to LTE. All my screen shows is the bars for service and my battery life. The celular internet has been very slow the last few days.
Howling at the Moon 🐺 (@Jane_Gillon) reported 15 minutes ago
@Rogers I would think the Accessibility Canada Act would supersede the Energy Efficiency Act. I will be contacting my MP. I will never purchase @Rogers for my own home for sure!
ward wilson (@DJWardWilson) reported 16 minutes ago
@RogersHelps this has happened MULTIPLE TIMES. sporting events & network shows. last night I tried to watch Vancouver Canucks vs Vegas Golden Knights on SportsNet Pacific (SNP) while out. also Edm v Utah on SN1 not possible do I now have to pay more to watch shows away from home?