1. Home
  2. Companies
  3. Rogers
  4. Ottawa
Rogers

Rogers outages and service status in Ottawa, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Ottawa, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 29, 12:33 PM EDT.
  • 52% Internet (52%)
  • 24% TV (24%)
  • 16% Wi-fi (16%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Ottawa come from postal codes K2P , K1G , K1N , K1S , K2B , K1R , K1T and K1X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 29: Problems at Rogers

Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

CityProblem TypeReport Time
Ottawa Phone 5 hours ago
Ottawa Wi-fi 4 days ago
Bells Corners Wi-fi 5 days ago
Ottawa TV 7 days ago
Ottawa Internet 14 days ago
Ottawa Internet 14 days ago

Nearby cities with recent reports

Bells Corners

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • MontseZidan
    Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • Glenn_A_Johnson
    Glenn Johnson (@Glenn_A_Johnson) reported from Ottawa, Ontario

    @RogersHelps one day after changing our modem, our wifi is down AGAIN, continuation of an ongoing problem NOT solved @Rogers. It may be time to switch to @Bell

  • techbombnews
    techbombnews (@techbombnews) reported from Ottawa, Ontario

    Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

  • OmarElamam
    Omar Elamam (@OmarElamam) reported from Ottawa, Ontario

    @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

  • cliffyryan22
    Ryan (@cliffyryan22) reported from Ottawa, Ontario

    @RogersHelps a long time ago we broke up. I’m feeling really bad about this now that @Bell_Support has taken advantage of me. I thought they were different, I was so wrong. Can you have me back? I want to keep my number. Bell can’t take that away from me. #grassisnevergreener

  • WeakTimeRunning
    Dustin Gavin (@WeakTimeRunning) reported from Ottawa, Ontario

    Hey, @Bell @Rogers. I'm unable to talk to my parents in Prince Edward Island due to damage caused by #hurricanFiona. Please do your best to get them and everyone else connected to your networks. Thank you.

  • PamHewitt19
    Pam Hewitt (@PamHewitt19) reported from Ottawa, Ontario

    @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

  • Zwanguy
    Zwanguy🎮 (@Zwanguy) reported from Ottawa, Ontario

    I feel like @Rogers is hopefully finally getting the shot they deserve... being one of the worst companies in Canada. Get ******.

  • steve_hutchings
    Steve Hutchings (@steve_hutchings) reported from Ottawa, Ontario

    @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

  • lonelyboyxxo
    Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • feathermoss
    Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario

    @RogersHelps is there an outage in Riverside South?

  • LouiseOgilvie2
    Louise Ogilvie (she/her) (@LouiseOgilvie2) reported from Ottawa, Ontario

    @RogersHelps 2.5 h last night to cancel TV service at the end of the month. Now I can’t even watch tv. Spent 1.5 h on chat still doesn’t work and service can’t give me refund. This is ridiculous!

  • christianflee
    Christian Lee (@christianflee) reported from Ottawa, Ontario

    Our internet and wireless service has been out for ~24hrs. Surprised that @Rogers @RogersHelps hasn't published anything at all to acknowledge or provide ETA.

  • xRayFusebox
    Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario

    @RogersHelps fourth outage this week. This is getting tiresome. Katimavik/Hazeldean #kanata

  • phail_m
    MB (@phail_m) reported from Ottawa, Ontario

    @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

  • lebaneseogre
    me posting my Ls 🇱🇧🇵🇸 (@lebaneseogre) reported from Ottawa, Ontario

    I still can not login to @PlayStationCA network through my useless @RogersHelps supposedly fiberoptics internet. I also can not upload vids or pics on twitter? I would need to switch to data on my phone to do so. Bottom tier provider. Switching asap #rogersoutage #Rogersinternet

  • lbellefeuille13
    Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario

    @RogersHelps Whom do I contact for Rogers Ignite box issues?

  • samanthadolly28
    Samantha (@samanthadolly28) reported from Ottawa, Ontario

    @RogersHelps Are there service interruptions in Ottawa today? My internet and cable has cut out three times today. I’ve unplugged my ignite hub, let it sit for 1 min then reconnected for 30 mins max and it cuts out again. Light on hub is either yellow or red.

  • nicksimmons24
    Nick Simmons (@nicksimmons24) reported from Ottawa, Ontario

    @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Patrick52739310
    Pizzle (@Patrick52739310) reported

    @Rogers how long am I expected to wait on hold for a simple cancelation of service request? This rep has asked me 4 times if I want any other services. "NO". Holy ****, negative star review. 50 minutes and counting.

  • kutupla
    Gustavo Soto (@kutupla) reported

    5 minutes answering stupid prompts on phone to reach a representative only to be told you have too many calls and disconnect the line @Rogers you need to do better. I’m trying to setup a home internet move, should be easy enough to have a self service option under my account.

  • dannymcgrathy
    Dan McGrath (@dannymcgrathy) reported

    @RogersHelps 2/2. When my phone is searching a network, it should find Fido, period, for LTE or 5G. No network as shown in the picture. Every day. Almost all day.

  • The_Creasy
    Randy Timmins (@The_Creasy) reported

    **** you @Rogers .. Time to get on the ship. Ya'll can go bankrupt.

  • Captain23222
    Greg Richardson (@Captain23222) reported

    @RogersHelps Actually I managed to get that fixed but now I need to transfer my old account's outstanding credit to my new account. Can you help?

  • CanadasLeafs
    Goug Dilmour (@CanadasLeafs) reported

    @Hockeyfandan1 @RogersHelps Everything about their company sucks. Everything.

  • bryanbalcarras
    Bryan (@bryanbalcarras) reported

    @Boddy604 @Sportsnet @Rogers The app itself is terrible too.

  • Col_In_Hellifax
    Col_in_hellifax (@Col_In_Hellifax) reported

    on hold with @Rogers for 2:11 and they hung up on me without having talked to anyone. Wet the chat route, bounced to 3 reps and guess what? None of them could help me and I'm back on hold - 20 minutes in. As soon as I get this issue resolved, I will never give them another cent.

  • bigdogbronco1
    Rick Jenson (@bigdogbronco1) reported

    @SportsnetPR **** @Sportsnet and @rogers, greedy *****

  • Zenblime
    Sanka Jayasundera (@Zenblime) reported

    @RogersHelps i followed up with them through the chat and they told me to open another one which I did and that got rejected as well. The solution your organization puts forward is to repeat the same thing over and over again until I get bored. Not for your organization to resolve. Real class