Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Bells Corners, Nepean, and Gatineau.

City	Problem Type	Report Time
Ottawa	Internet	5 hours ago
Ottawa	TV	14 hours ago
Bells Corners	Internet	2 days ago
Nepean	Wi-fi	4 days ago
Ottawa	Internet	5 days ago
Ottawa	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps you still lie. Your customer service is a joke. On hold for the fifth time in two days. #fail

• 
  being Aram (@armie) reported 4 minutes ago from Ottawa, Ontario

  @Rogers just so we're clear ... I've been trying to connect with a rep several times and literally been hung up on immediately after someone picked up 4 times so far after waiting on hold .... This is pretty sad customer service. Perhaps look into training your reps a bit better.

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 6 minutes ago from Ottawa, Ontario

  @RogersHelps by any chance do you have someone available to help troubleshoot an internet problem and schedule a tech for a business at a residential address account?

• 
  Pam Hewitt (@PamHewitt19) reported 7 minutes ago from Ottawa, Ontario

  @MonsieurStat @Rogers At least you have internet... Mine's been down since the storm!

• 
  Shaily Allison (@a_shaily) reported 12 minutes ago from Ottawa, Ontario

  I need help with my grandmother’s TV situation. Antenna’s won’t pick up more than 2 channels (ground floor, too far from window). Bell TV and Rogers Ignite were too complicated for her to use and too expensive. @Rogers says basic is no longer available at her address.

• 
  Patrick Leger (@Patrick_Leger) reported 23 minutes ago from Ottawa, Ontario

  Anyone else in #Orleans #Ontario having slow to no Internet issues on Rogers ? For the last few hours i thought it was our own network but this issue is before hitting the modem. @RogersHelps any known issues in this area?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 26 minutes ago from Ottawa, Ontario

  @RogersHelps Is there service issues in Orleans Ontario?

• 
  milkbeerdave (@milkbeerdave2) reported 26 minutes ago from Ottawa, Ontario

  Forgot to pay part of a Rogers bill and the wording on the notice. Make sure you pay to continue to enjoy service. Then at the bottom, but if you have paid please disregard this. @Rogers #rogers #tv #nothappy

• 
  Steve Hutchings (@steve_hutchings) reported 26 minutes ago from Ottawa, Ontario

  @SaveitlikeSully @RogersHelps I had to do multiple reboot of my router and cable modem. Anil, what time was yours down?

• 
  MB (@phail_m) reported 31 minutes ago from Ottawa, Ontario

  @Rogers You have the absolute worst support line system a@d wait! Do you actually have any agents working?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 33 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Franz Holtz (@TWFS) reported 33 minutes ago from Ottawa, Ontario

  @RogersHelps none of my french channels are playing so far today. Is there an issue?

• 
  PARAGON CAUSE (@ParagonCause) reported 34 minutes ago from Ottawa, Ontario

  Spoke to TekSavvy about issues post @Rogers disaster. We don't have reliable internet since then, Rogers staff comes to our house and tells us it's the 'modem' and not their network yet TekSavvy says our lines are a disaster. they are telling many customers this. @CBCOttawa @CBC

• 
  Rich (@RichSavarie) reported 34 minutes ago from Ottawa, Ontario

  So has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.

• 
  🇨🇦 GeorganneB 🇺🇸 (@georganneb) reported 42 minutes ago from Ottawa, Ontario

  @RogersHelps I'm waiting for the form you said you'd send. Pretty damn slow.

• 
  Christian Lee (@christianflee) reported 49 minutes ago from Ottawa, Ontario

  Hey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?

• 
  Luc Bellefeuille (@lbellefeuille13) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 55 minutes ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Charlene Davidson (@mscdavidson) reported 55 minutes ago from Ottawa, Ontario

  NO internet. We are still connected to our neighbors and waiting for the #Fiberoptics to be blown. We have someone coming but NOT until July 6! How disappointing! Our neighbor called @Rogers to fix their security system and someone came the same day (July 1). This is fair? (2/3)

• 
  Suzanne Shillington (@sashillington) reported 57 minutes ago from Ottawa, Ontario

  Is anyone else having problems with Rogers wifi? @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pamela Ingold 🇨🇦🎥🎬 (@PamelaIngold) reported 8 minutes ago

  @LoveMy7Wood @Rogers @RogersHelps I have Beanfield - they do condos only. Never had a problem in 10 years and they've never raised the price. It's guaranteed. They answer immediately when you call.

• 
  @416ash (@416ash) reported 9 minutes ago

  @LoveMy7Wood @Rogers I moved from COAX to Nextbox to Ignite to Xfinity and have none of those issues with Rogers in the same home. Everything has been assigned and billed to my account as it should. I record and review every detail and escalate to Rogers social media team. That said, I don’t trust any of the big 3. I have Rogers cable/Crave/internet & home phone — it goes out too often. Least reliable services of the big 3. Absolutely no mobile signal, even with a booster installed. Bell I have an old copper landline and two mobile lines for family. Work but crazy $$$. Telus I have a mobile line, and their Streaming services bundle. Dependable, good service. Office of the CEO is always there. $$. Freedom mobile line (useless) but cheap global roaming & Public mobile (increadibly cheap) for security purposes. I hope to cut two vendors soon. It’s amazing how the big brands we grew up trusting in the 70s & 80s have fumbled their advantages.

• 
  Tom Nesbitt (@TomNesbitt19) reported 13 minutes ago

  @RogersHelps Thank you for your help I thought it was today my mistake. I'm looking forward to the @MapleLeafs Draft selections ##LeafsForever GO LEAFS GO

• 
  larx (@larx999) reported 14 minutes ago

  Has anyone else under @Rogers or Shaw wifi been having trouble with their internet connection the last several days?? I've tried all the troubleshooting they mentioned and none of it has helped with the internet connection going in and out!! Fix your internet connection @Rogers

• 
  Immad Allawala (@AllawalaImmad) reported 15 minutes ago

  @RogersHelps For the record Eric you were super wrong the agent was a great guy but as it turns out my address isn't set up for Rogers all something which could've been communicated in two minutes if you had the decency to just check what my issue was instead of doing nothing @RogersHelps

• 
  Palvinder (@ppsgrover) reported 17 minutes ago

  @RogersHelps @RogersHelps @Rogers Customer care team cannot be reached after waiting for several hours. Please be sensitive towards customers time we cannot wait for hours just to have a chat. Please ask your team to contact me I would leave my cell no in private chat #Rogers #CustomerService

• 
  MiaCulpa (@ms_culpa) reported 17 minutes ago

  @RogersHelps 2nd day of service interuptions. Waiting on hold for almost 30 minutes trying to reach tech support. I need internet to work. What is going on and why am I left on hold for so long? #Rogers

• 
  Joey Chaves (@joey_chaves) reported 18 minutes ago

  @Rogers how many times do I have to tell your sales ppl who come to my door everyday in the last two weeks sometimes between 9-10pm I do not want your service. This is harassment

• 
  Nik (@Duke991_) reported 19 minutes ago

  @Canucks @Rogers You guys should draft Malhotra even over Stenberg. Don’t listen to stupid fans like Rick Sorken

• 
  Dave (@daveaurkov) reported 20 minutes ago

  @LoveMy7Wood @RogersHelps I switch away from @Rogers 17 years ago and never looked back. Worse telecom company. Ever.