Rogers outages and service status in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Ottawa, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received Jul 3, 9:39 AM EDT.
- Internet (75%)
- TV (18%)
- Total Blackout (4%)
- Wi-fi (4%)
The latest reports from users having issues in Ottawa come from postal codes K2P , K1V , K1C , K1K , K1G , K1T , K1X and K2H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 4: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Bells Corners, Nepean, Ottawa, and Gatineau.
| City | Problem Type | Report Time |
|---|---|---|
 Bells Corners
|
Total Blackout | 1 day ago |
|
Bells Corners
|
Internet | 2 days ago |
|
Nepean
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 2 days ago |
|
Ottawa
|
Internet | 3 days ago |
Nearby cities with recent reports
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Robert Kilin (@Robkilin) reported from Ottawa, Ontario@Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.
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Dave Connor (@DaveConnor60) reported from Ottawa, Ontario@RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!
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@sallycthomas (@sallycthomas1) reported from Ottawa, OntarioBeen a week since the big #outage. STILL having issues with reception @Rogers! What's with the freezing? No choices for low-income Canadians. #Internet4All @OttawaACORN
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SamanthaLamb (@Spideewoman) reported from Ottawa, Ontario@Rogers I did DM and the response I just got was ‘sorry the contact info you are trying and that we don’t answer is the only way to reach us’. Literally your customer service response is ‘we can’t be reached’.
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Rich (@RichSavarie) reported from Ottawa, OntarioSo has @Rogers offered up an explanation yet for why I was forced to lose out on a day of work (and therefore, a day of pay) and being incommunicado all day? All this on top of being sick with probably COVID made for a very long, terrible day.
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Mark~R 🇨🇦 (@xRayFusebox) reported from Ottawa, Ontario@RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP
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Roach_WC (@roachwc) reported from Ottawa, Ontario@Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.
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mightyboink (@mightyboink) reported from Ottawa, Ontario@RogersHelps internet line just got cut, help please!:)
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Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, OntarioOne of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Whom do I contact for Rogers Ignite box issues?
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Luc Bellefeuille (@lbellefeuille13) reported from Ottawa, Ontario@RogersHelps Is there service issues in Orleans Ontario?
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Suzanne Shillington (@sashillington) reported from Ottawa, OntarioIs anyone else having problems with Rogers wifi? @RogersHelps
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Les OReilly (@LesOReilly) reported from Ottawa, Ontario@Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...
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Canadian Chick 🌲🇨🇦🌎 (@feathermoss) reported from Ottawa, Ontario@RogersHelps is there an outage in Riverside South?
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GL1TCH_SϹΛRΞ_ (@halo_nothing) reported from Ottawa, Ontario@RogersHelps Outage in K1S 2A7? Yes or no?
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Montse Zidan (@MontseZidan) reported from Ottawa, Ontario@RogersHelps another day, another internet outage …. Any news when the internet will be restored???
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Nas Eldjazair (@vivadz2011) reported from Ottawa, OntarioHey @Rogers, I was wondering if your technicians are well trained because I never seen people with less jugement then them!
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Nick Dumoulin (@dumoulin_nick) reported from Ottawa, Ontario@WheelSnipeBelly @Rogers Still down? No way.
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Franz Holtz (@TWFS) reported from Ottawa, Ontario@RogersHelps none of my french channels are playing so far today. Is there an issue?
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Christian Lee (@christianflee) reported from Ottawa, OntarioHey @RogersHelps - internet up and down in my area for 5 days, have called several times, now tech support says maintenance should look at it in the next few days. Why no urgency?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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I am Canadian, eh! 🇨🇦🏴🇬🇧 (@trish_proulx) reported@RogersHelps I am a new customer. The QR code I received didn’t connect properly. My account from my previous carrier is disconnected so I can’t make or receive calls or texts. The salesman who set up my account with my nickname and not Patricia (my legal first name. /1
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Michael Giesecke 🇨🇦 (@Mike_Giesecke) reported@Rogers we are in Portugal and my wife is having issues with her phone called you 1888 number went through all the questions to be told too busy call back later #BullShit #CrappyCustomerService
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Burnstation3D (@Burnstation3D) reported@MactelecomN @Rogers That's actually considered a tripping hazard, tech should of booked it in as special request order to direct bury, if direct bury can not be done then they are usually required to direct bore a duct under the paved areas or concrete if they don't want to cut it. The Op manager for that area likely doesn't care or want to budget for it, the local contractors won't touch it or put it in the ground until the orders are given and $ given out by corp. Realistically they should of denied service to this home until one of those things could be done, unless it was to replace an existing working service line that is. I worked for Eastlink in the Martimes for almost 15 years, we had some strict standards on this sorta thing.
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sarah (@dawnthehorizon) reported@RogersHelps It mostly happens at home, and in and around the area I live. I’ve never had this issue before using Roger’s services so it is very frustrating that my service is spotty in my own home. Unfortunately not everyone I text or call uses wifi for their messaging.
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NickL (@nickl007) reported@RogersHelps are there issues logging into our yahoo member accts as i cant get in despite the correct password?
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Carol Tidd (@CarolTidd) reported@RogersHelps Outage was verified in area, 7 hours is far too long
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Lulu (@lulu5109) reported@Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.
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これは何の意味もありません (@TRSbizarro) reported@RogersHelps @towerguymatt And if you are unable to do so, leave this platform. You aren't even able to actually perform customer service here so what is the point of this page existing? its completely ******* useless.
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Jordan Eldridge (@jordeldridge) reported@Rogers sat on hold for nearly an hour, then talked to a customer service rep on the phone for another hour… only for my internet to still be down…. and the soonest you can send some out is Tuesday?! We need to work from home Monday. Do you care or nah? #rogersalberta #shaw
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Jasmine (@xQwirk) reported@RogersHelps Don’t pacify me. Start hiring Canadians that speak English, and enough of them that every damn time I call it is not costing me time away from clients. Maybe I should start charging you my hourly rate.