Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Bells Corners, Ottawa, Nepean, and Gatineau.

City	Problem Type	Report Time
Bells Corners	Wi-fi	9 hours ago
Ottawa	TV	2 days ago
Ottawa	Internet	9 days ago
Ottawa	Internet	10 days ago
Ottawa	TV	10 days ago
Bells Corners	Wi-fi	11 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Luc Bellefeuille (@lbellefeuille13) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Whom do I contact for Rogers Ignite box issues?

• 
  Mark Adkins (@marka351) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps is internet down in the Orleans Ontario area (K4A 4A1) have not been able to connect to the internet for the last 45 minutes. Tried unplugging the router several times.

• 
  Montse Zidan (@MontseZidan) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps is the internet down in Ottawa? We cannot connect to our wifi! I can’t use data all night ….

• 
  techbombnews (@techbombnews) reported 13 minutes ago from Ottawa, Ontario

  Were Canadians shut out of late day coverage of the @TheOpen at St. Andrews due to no broadcast rights or streaming service / app available for viewing? @RogersHelps @BellMediaPR

• 
  TF Doyle (@cf_td3) reported 16 minutes ago from Ottawa, Ontario

  @Rogers @RogersHelps Going to try this method as your customer service online and calling in is VERY unacceptable and I've been waiting on both options for over 30 mins. Or your avoiding people you are aware you are robbing from... #answerthecall

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Nick Simmons (@nicksimmons24) reported 19 minutes ago from Ottawa, Ontario

  @RogersHelps Email is still down since Friday. Yes, we all know that you know, but we'd like to know when you're going to fix it, you know.

• 
  Franz Holtz (@TWFS) reported 20 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers do you have any idea when your outage might be fixed? Your app isnt loading either fyi. Thats a few outages in the recent months. Thank you

• 
  Kevin Jimena (hee·meh·nuh/Kevin fr. Bells Corners) (@11bkjimena) reported 24 minutes ago from Ottawa, Ontario

  I am experiencing internet/TV issues with @RogersHelps right now. So I have to use my data with Fizz right now to watch the @Senators game. I chatted with a @rogers agent and they said that there is congestion on the node right now! #dedicated #GoSensGo

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 24 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Robert Kilin (@Robkilin) reported 27 minutes ago from Ottawa, Ontario

  @Rogers Customers were promised 5 days worth of service credit. If you divide $240 by 30 = 8 *5 is 40 not 20 which is the credit I received. You may want to check your math Rogers.

• 
  Jet-Senator 🏒 ✈ (@That80sG) reported 28 minutes ago from Ottawa, Ontario

  @Sportsnet aka @Rogers dumping local shows out west to bring in more Toronto based content is the very reason their licenses should be challenged immediately after they're due for renewal. Enough shoveling Toronto's garbage across Canada.

• 
  Luc Bellefeuille (@lbellefeuille13) reported 31 minutes ago from Ottawa, Ontario

  @RogersHelps Is service down in Orleans Ont? I have a yellow flashing light on my modem. I tried rebooting and it didn’t work. I have an important meeting at 10. 😞

• 
  Rich Thorpe (@exit716) reported 31 minutes ago from Ottawa, Ontario

  Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

• 
  Jennifer Julian (@jennybird70) reported 39 minutes ago from Templeton, Quebec

  @sw0rdfish @RogersHelps Been having the exact same issue for well over a week now and we’re not the only ones. @rogershelps is useless.

• 
  Omar Elamam (@OmarElamam) reported 41 minutes ago from Ottawa, Ontario

  @Rogers @chatrmobile its been over 3hrs now without internet service. This is affecting my ability to earn money today. How are you going to fix this??

• 
  Robert Kilin (@Robkilin) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps Finally Friday around 11pm got cell service yet still no internet. I should not be charged for data usage until my internet is restored.

• 
  Steven Chartrand (@StevenChartrand) reported 53 minutes ago from Ottawa, Ontario

  Why on the actual hell is “Canada’s Drag Race on two of the four Crave Channels all afternoon. I pay for movie channels, not this **** @CraveCanada @Rogers

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 57 minutes ago from Ottawa, Ontario

  @startca @RogersHelps can I report an outage due to an accident here for both of you? not sure if anyone’s bothered to report it yet as it happened not too long ago.

• 
  Roach_WC (@roachwc) reported 60 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Peter Lahay (@lahay_peter) reported 3 minutes ago

  @DobberHockey I have a wifi problem at home. Calling customer service. I have been on hold for more than 2 hours so far. Calling @Rogers is like being in a liferaft in the middle of the Atlantic with no flares left. Can’t understand how anyone can stand them.

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 5 minutes ago

  @alancross @Rogers That’s what’s happens when you lay off your staff and hire 3rd world countries to run your customer service. After 45 years as a customer I cancelled all my services with Roger’s over their “new” customer service

• 
  Abhijeet Haldar 🇨🇦 (@Abhijee14150265) reported 6 minutes ago

  @RogersHelps Thank you unsure, as I just need to test also can we confirm why US with same network have better service?

• 
  CPost2020 (@CPost2020) reported 11 minutes ago

  @RogersHelps After 65 minutes on hold I gave up and resorted to X. If there is that much crime in Ottawa it takes that long to even speak to someone, we have a more serious issue than most realize.

• 
  Celler6 (@Celler6) reported 13 minutes ago

  @alancross @Rogers Hey...same issue...you have the old system? They want to disco it so that everybody does self-serve security. I was on for 4 hours yesterday!!

• 
  Talon Jenkins 🇨🇦 (@Talon_Jenkins94) reported 13 minutes ago

  Let’s call this what it is, it’s @Rogers openly telling hockey fans to go **** themselves🙃 If ANYONE needs help finding an illegal @NHL stream next year, shoot me a message #Hockey #Sportsnet

• 
  Jipsy (@jipsy_to) reported 19 minutes ago

  @Rogers Why have I been in hold for over an hour two days in a row trying to resolve a billing issue and no one ever picks up the call? Your Customer Service doesn’t exist. Avoid Roger’s at all costs. Criminals!!!

• 
  tru'dat (@trudat2020) reported 21 minutes ago

  @alancross @Rogers Not to mention Rogers had an unacknowledged service outage in the GTA. Lots of calls dropping or data simply not working. All on Monday afternoon... but "no outage in your area". BS.

• 
  James Hughes (@JHughes681) reported 24 minutes ago

  @MartyYork This should seal Popkins and John Schneider’s fate. Fans who went to today’s game should be demanding refunds. @Rogers should have to pay for this FAILURE. Sponsors seriously need to pull out and stop their financial support. @EdwardSRogers needs to feel some real pain.

• 
  magenta72 (@valleylily56) reported 25 minutes ago

  @Rogers This is an ongoing issue. Rogers keeps raising their costs to customers but these harmful scam calls continue unabated!!! CRTC is not requiring more intervention by media companies on this issue. They should be!!!