Rogers Outage Report in Ottawa, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Ottawa come from postal codes K1S, K1V, K2H, K1A, K1G, K1R, K1T and K1N.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Ottawa, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Rogers
Rogers is having issues since 03:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Ottawa, Ontario
The most recent Rogers outage reports came from the following cities: Ottawa, Nepean, Gatineau, Stittsville and Kanata.
| City | Problem Type | Report Time |
|---|---|---|
 Ottawa |
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| Ottawa |
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| Nepean |
TV | |
| Ottawa |
Wi-fi | |
| Nepean |
TV | |
| Nepean |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Ottawa, Ontario
Latest outage, problems and issue reports in Ottawa and nearby locations:
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Jessica Hogue
(@jessica_hogue) reported
from
Ottawa, Ontario
@RogersHelps No sign on your website that cable is down and I tried to reset my box online and apparently I can’t do that either
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Baylie Boys
(@BaylieBoys) reported
from
Ottawa, Ontario
@Rogers what the hell is going on with these internet outages in Ontario! 3rd day in a row now. In the past 48h it has been down more that it has been up. If this continues tomorrow when I MUST work from home, you will be losing a 20+ year customer!!!!
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Mike Grouchy
(@mgrouchy) reported
from
Ottawa, Ontario
@fabien_doiron @RogersHelps I am in a deal now, obviously the 1 yr expiry for that deal is next month, they have decided to raise the price rather than leave it status quo for a few more months. They are the worst.
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Spurge
(@Spurgie31) reported
from
Ottawa, Ontario
I attempted to switch my Internet service over to @RogersHelps and the technician arrives, looks in my backyard and says sorry I can’t help you, And furthermore he is afraid he may damage his drill if he tried to because he doesnt believe he is equipped with the right tools.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Ever ever will go back to Rogers. Service guys are so uselss and care a damn .
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Never Ever
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Andy Marshall
(@AndyMarsh62) reported
from
Ottawa, Ontario
Looking for new tv and internet service in Ottawa after 3 days trying to get through to live chat with Rogers and 2 hours to find out have been overcharged for years and no they cannot even fix it #CustomerServicefail @rogers @RogersHelps
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
@RogersHelps I’ve already contacted Rogers. They’re apparently working on whatever problem there is in this area over the past month. Brutal...
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@lilbratlogan @Rogers I also decided same as not to go back to Rogers. Service guys dont care a ****.
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Barrhaven Guy
(@BarrhavenGuy) reported
from
Ottawa, Ontario
I challenge @Bell @RogersHelps and @TekSavvyBuzz during these trying times, to drop their rates to 0$, to help the families out of work, those with no net access, with getting or staying connected. #StrongerTogether #freeWiFi #OttNews #CanadaTogether #CanNews
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
Ottawa, Ontario
@RogersHelps LTE sucks where I am right now I can’t even do a Speedtest it’s that bad what’s going on
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Jay Small
(@JSmall1771) reported
from
Ottawa, Ontario
@RogersHelps it's odd how right when my deal expires on my home internet, we start having major problems with the service. Internet has been constantly dropping out daily for the last few weeks. It's been off for almost an hour with no obvious explanation
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Donna D. 🇨🇦
(@orange_pekoe) reported
from
Ottawa, Ontario
No internet. No cable. Waiting for my cell data to shit the bed, then @Rogers will have hit the trifecta. #perfect #workfromhomenotgoingwell
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ncarter
(@1carter) reported
from
Ottawa, Ontario
@RogersHelps new modem arrived today after some hiccups. Can’t get the 5G wifi working properly. Can only connect on 2.4. Just got kicked off a zoom meeting twice. Very unstable Internet. Help! Please! I’ve missed an entire day of work trying to get this sorted out
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WallStPete
(@WallStPete) reported
from
Ottawa, Ontario
Got @Rogers #Ignite despite warnings of poor dependability. Now, our internet and TV services are a nightmare. Glitchy, can’t get through work, virtual meetings or tv shows without multiple disconnections, no sound, black screen, etc. It’s atrocious and expensive - bad combo!
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A. R. Jalali 🇨🇦
(@ARJalali) reported
from
Ottawa, Ontario
@RogersHelps Hi, I have a problem with the ignite internet: no connection! We live in Alta-Vista area, Ottawa
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Shelley Bryen
(@Sbryen) reported
from
Ottawa, Ontario
@RogersHelps Everything went down at 9:26am AGAIN, Internet, TV Service. Riverside South Ottawa, K1X 1E1. I’m in high tech, incredibly busy working from home during COVID. When can we expect service to return. Both Internet AND TV hard to live without given the circumstances
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POSTERING OTTAWA
(@posteringottawa) reported
from
Ottawa, Ontario
@RogersHelps openly stealing money from my Visa card. Today is the 3rd time I’ve cancelled a “second line” which I never signed up for to begin with. They stole hundreds of dollars from me then bounced me around to 3 different phone agents. This is disgusting. #Rogers is a scam.
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Tgr
(@hunktgr) reported
from
Ottawa, Ontario
@Rogers Had internet service uselss. Always disconnect and sevice guys would care a damn
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Keith Burnage
(@live_2_bike) reported
from
Ottawa, Ontario
9/10 @rogers showing that they value their profit and ability to pay shareholders above stepping up to help #canadian workers who have lost their jobs and trying to survive I doubt I'm the only one looking to save $ one their #cellphone during #Covid_19
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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NadiaIdleNoMore #BLM🤍💛❤️🖤
(@IdleNoMoreNadia) reported
@Rogers .Did you put our conversation into a linked thread because I referenced the CRTC? This is how you treat loyal customers? Good to know. Go ahead. Do whatever you said you would do because it doesn’t really matter, you just want the money!
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SammyCat
(@BuddhaWorship) reported
@Rogers The point is that you've done nothing to offset fees. You didn't reduce anything. You didn't offer anything. You will give me 'time' but the fees are ridiculous and keep adding up. You're never done
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Ripken
(@RipkenWN) reported
Having Netflix, Disney+, Amazon Prime & HBO Max is still roughly $40-50 less per month than the most basic (and garbage) cable package from @Rogers Cable sucks. Just sayin'.
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Shannananae*
(@Shannananae) reported
@Bell_Aliant @Rogers what can you do for me? Been with @Bell_Aliant for over 10 years. Was a loyal customer until they royally effed me here tonight
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Priyanka Medhekar
(@PriyankaM2901) reported
@RogersHelps I have been struggling with the worst network issues since I moved to Rogers in dec 2020. @ 150 mbps I only get a speed of 15-20 mbps and cannot watch any of the shows before checking my connection at least 5 times. The internet connection is the worst.
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RickyG
(@RickyG99840353) reported
@RogersHelps Rogers doesn't have a prosperous future. Decades of poor customer service, monopolization and massive margins has built massive customer resentment. As modern services like Starlink come online, and cell service is commoditized your customers will leave in droves. Loyalty = 0.
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Alex Priddle
(@alexpriddle1) reported
So @RogersHelps your going to offer one day of service off my bill, because of Monday’s events, but that’s not what I’m mad about, what I’m furious about is the 100’s of dollars my business lost by having to close early because of your fault
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Vince DG
(@vincedg74) reported
@RogersHelps After 2 hours of non issues your tech stopped replying. I can confidently say, Rogers doesn't help. #RogersDoesntHelp
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Balistic_Chick
(@Balistic_Chick) reported
Hey @Rogers are you aware that Fido customers were also affected by the recent outage? Because you know...you guys own fido and fido runs off of the rogers network... what about us? Wheres our compensation?
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Sherry Burr
(@mumof3crazyboyz) reported
@Rogers what is going on with Ignite TV in Cambridge? Ongoing issues all day today. Nothing has been good since Mondays outage. Not a happy customer right now!