Rogers

Rogers Outage Report in Ottawa, Ontario

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Ottawa come from postal codes K1G, K2P, K2C, K1C, K1K, K1H, K1V and K1N.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Ottawa, Ontario 01/24/2026 19:15

January 24: Problems at Rogers

Rogers is having issues since 05:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Ottawa, Kanata, Gatineau, Nepean, Stittsville, Greely, Barrhaven, Orléans, Bells Corners and Gloucester.

Loading map, please wait...
City Problem Type Report Time
CanadaOttawa Internet
CanadaKanata Wi-fi
CanadaKanata Internet
CanadaKanata Wi-fi
CanadaOttawa Internet
CanadaOttawa Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

  • zachjackdad zachjackdad (@zachjackdad) reported from Ottawa, Ontario

    @AxskullTV @Sportsnet @Rogers has literally ruined the NHL product because of their terrible broadcast. Cannot wait until this contract is over.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    @RogersHelps none of my french channels are playing so far today. Is there an issue?

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

  • MontseZidan Montse Zidan (@MontseZidan) reported from Ottawa, Ontario

    @RogersHelps another day, another internet outage …. Any news when the internet will be restored???

  • robertlendvai robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported from Ottawa, Ontario

    @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

  • ToothpickGirl Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported from Ottawa, Ontario

    @Rogers Never.

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

  • butes Kristen Buter (@butes) reported from Ottawa, Ontario

    Hey @RogersHelps . Internet has been down for 12 hours now. Can we get an ETA on when we can expect it back? I appreciate that people are working on it - but would be nice to know when. Thanks.

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps love getting mixed messages from your online outage site...I just want my internet that I pay for back 😭

  • 11bkjimena Kevin Jimena (hee·meh·nuh) (@11bkjimena) reported from Ottawa, Ontario

    @RogersHelps I am having internet issues in the Bells Corners area of Ottawa.

  • RickHgr Rick Haga (@RickHgr) reported from Ottawa, Ontario

    @RogersHelps Ignite TV keeps going on and off for the past two hours, is there a network issue somewhere?

  • lonelyboyxxo Lonely Boy (@lonelyboyxxo) reported from Ottawa, Ontario

    I been needing a phone upgrade but @Rogers doesn’t want to cooperate- so much for being a loyal customer dawg 😭

  • BippinQueen BippinQueen (@BippinQueen) reported from Ottawa, Ontario

    @RogersHelps I've already been told it's an outage by a customer service agent 5 hours ago, but your site still isn't updated.

  • OttawaByMike Michael Lewicki (@OttawaByMike) reported from Ottawa, Ontario

    @RogersHelps No. That was not my question: Why, because I pay for your internet AND I’m under 65 years of age is the option to receive paper billing removed? So if I switched my ‘net to @Bell does that mean I could receive paper billing if I cancel a service that is one of your criteria?

  • TWFS Franz Holtz (@TWFS) reported from Ottawa, Ontario

    Hello @Sportsnet your app is not working and we cant watch the game. And its not letting me sign with my @RogersHelps @rogerstv sign in.

  • exit716 Rich Thorpe (@exit716) reported from Ottawa, Ontario

    Anyone else with @RogersHelps internet having a problem with it tonight? #windstorm

  • Media_Mike_Ott Mike Carroccetto (@Media_Mike_Ott) reported from Ottawa, Ontario

    @RogersHelps DM sent. I hope there’s a amenable solution.

  • Joseph2653 Vive sine timore (Live Fearlessly) (@Joseph2653) reported from Ottawa, Ontario

    @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JonF21 Jon von Riesen (@JonF21) reported

    @Rogers LOVE that your customer support has no callback option, takes an hour on hold to get through, AND hangs up on me when I do before I can speak to anyone. Great system. Shows you really care about our issues.

  • RibblePatricia Patricia Ribble (@RibblePatricia) reported

    @rogers is there an internet outage in my area St. John's CBS NL

  • feninetown Fen (@feninetown) reported

    @RogersHelps Help me please

  • JamesBreckner15 JTB (@JamesBreckner15) reported

    Anybody’s @RogersHelps (London, ON). area internet down?

  • TjDawe1 Tj Dawe (@TjDawe1) reported

    @Sportsnet Replaying curling from this morning, when there's live events going on??? Very poor programming... @Rogers @Sportsnet

  • baddieKL BADDIE🍀✨ (@baddieKL) reported

    Fam imagine since 1pm today no one was getting my imessages i couldnt even listen to music had to send all messages as text message and could not access not one of my social media accounts under 3G network because LTE and 5G was UNAVAILABLE @RogersHelps answer my dm!

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported

    "Emergency calls only-sim card". How does this technology work @SamsungMobile @Rogers ? Can't someone unlock it to get all free services? Which phones offer this? What is an "emergency call"? How does "amber alert" work? Why is it important to non police?

  • Widainmor 🇨🇦Qu'est-ce que tu what? (@Widainmor) reported

    @RogersHelps is NHL live down? I get this msg "We are unable to verify your access to the game. Please subscribe to NHL LIVE™, or contact your TV provider for access to games on the broadcasting network." when I try to watch, and the listen links take you to the wrong page.

  • Dashanddanimom Angela M (@Dashanddanimom) reported

    @Rogers I just paid my bill and waiting forever to speak with some on the ignite team cut off my internet for no reason I cancel cable not my internet

  • btobes22 Tobin 🤷🏼‍♂️ (@btobes22) reported

    Congrats @Rogers for having one of your agents making my mom whose a senior cry over a phone bill that you changed! Is that what your proud about with your customer service ? #Rogers #RogersMedia @RogersMediaPR , disgusting! I expect this to be fixed!