Rogers outages and service status in Ottawa, Ontario

Problems in the last 24 hours in Ottawa, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Ottawa, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Ottawa, Ontario

The most recent Rogers outage reports came from the following cities: Nepean, Ottawa, Bells Corners, and Gatineau.

City	Problem Type	Report Time
Nepean	Internet	4 hours ago
Ottawa	Internet	19 hours ago
Ottawa	Internet	2 days ago
Nepean	TV	3 days ago
Bells Corners	Total Blackout	6 days ago
Bells Corners	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Rogers Issues Reports Near Ottawa, Ontario

Latest outage, problems and issue reports in Ottawa and nearby locations:

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 45 seconds ago from Ottawa, Ontario

  One of the reason I left @RogersHelps TV was the stupidity of the technical service and having to spend hours and hours of my time on hold waiting for equipment that is plug and play

• 
  Pete Patterson, Spatial Cadet, 𝑥R Dev (@OttawaPete) reported 2 minutes ago from Ottawa, Ontario

  Anyone else in Kanata having an internet outage with @rogers cable internet? @RogersHelps

• 
  robertlendvai.ΞTH | (🚴🏽,🏊🏻‍♂️,🚴🏽) (@robertlendvai) reported 2 minutes ago from Ottawa, Ontario

  @RogersHelps Any service issues in Ottawa. Reset hub several times but still won’t connect. 👋🏼

• 
  Dave Connor (@DaveConnor60) reported 3 minutes ago from Ottawa, Ontario

  @RogersHelps Hi. I moved my ignite modem to another room only getting a flashing amber light now. Help!

• 
  Corgi Durst 💙 (@shakenbridge) reported 5 minutes ago from Ottawa, Ontario

  @RogersHelps Our Ignite internet/TV are out but when I check our network status online, it says no issues in our area. I believe we’re out due to the storm and was wondering about an ETA for service restoration. Thanks!

• 
  Tonia Snow (Wear A Damn Mask) (@ToothpickGirl) reported 6 minutes ago from Ottawa, Ontario

  @Rogers Never.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 11 minutes ago from Ottawa, Ontario

  The worst part of course is the 2 hour wait isn’t new with @RogersHelps #fckrogers

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 18 minutes ago from Ottawa, Ontario

  @RogersHelps is there anyway you can pass along feedback for the tech driving 190296 here in Ottawa? he’s the real mvp in getting our internet and our neighbour’s internet fixed - sort of a bandaid today until a team follows up this week, but the work he did today should fix it!

• 
  Mark~R 🇨🇦 (@xRayFusebox) reported 23 minutes ago from Ottawa, Ontario

  @RogersHelps Thank you I have contacted support. Sadly this is a issue for my neighbourhood and there is no known cause or time frame for resolution. Ie SOP

• 
  Franz Holtz (@TWFS) reported 30 minutes ago from Ottawa, Ontario

  Hello @RogersHelps @Rogers i reached to you yesterday to get help with my package renewal and was very disapointed in the service i recieved this time, none of my questions were answered. Can someone from management please reach out? Thank you, a long time client.

• 
  StoneySpartan (@StoneySpartan) reported 37 minutes ago from Ottawa, Ontario

  @RogersHelps Internet not working in Nepean. Service is intermittent, is there an ETA on when it will be resolved? I've tried resetting my modem.

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 38 minutes ago from Ottawa, Ontario

  Maybe get one of those @RogersHelps billionaire executives fighting over control of the company and come sit one hold like a actual customer and they may attempt to get this sh!t together #fknrogers

• 
  Charlie (@charlieinottawa) reported 43 minutes ago from Ottawa, Ontario

  Safe to say @rogers is still having issues. I couldn't call earlier, but I could text. Now, I can't do either...absolutely wonderful. #Fail #rogersoutage #refundrequired

• 
  Vive sine timore (Live Fearlessly) (@Joseph2653) reported 44 minutes ago from Ottawa, Ontario

  @RogersHelps One simple Set top TV device is viewable on my network yet I have to call to activate it. Left messages all weekend long and now going on to hour #2 on hold for ‘specialist’. 😡😡😡😡😡fknrogers

• 
  kristy 🏳️‍🌈 kavvy (@kavmac) reported 49 minutes ago from Ottawa, Ontario

  Welp. Looks like no streams going forward until @Rogers runs us a new cable. Hopefully the temporary fix the tech implemented today means I’ll be able to work uninterrupted this week. The constant disconnects are more than a little obnoxious.

• 
  Roach_WC (@roachwc) reported 50 minutes ago from Ottawa, Ontario

  @Rogers why is even the top package you offer so small compared to other countries? 1.5 gig up and 1 gig down is nothing. You guys should really increase it. Even in the states you can get up to over 100gig up and down for less than the price of your highest package.

• 
  Leonard Surges (@LeonardSurges) reported 51 minutes ago from Ottawa, Ontario

  @RogersHelps Last Sunday, service was slow. Tech confirmed issue from head end. Tech attended. Speedtest unchanged. Service intermittent all week, worse this morning. Ottawa Glebe neighbour: same problem. Download below 5Mbps isn't unlimited Gigabit service!

• 
  Cicely McWilliam (@CicelyMcWilliam) reported 53 minutes ago from Ottawa, Ontario

  @RogersHelps what the hell is wrong with your service in Ottawa south. Every few seconds there is sound and video drop out. I have rebooted the box 2 times already. It is worse on the lower channels. VERY annoying.

• 
  Samantha (@samanthadolly28) reported 58 minutes ago from Ottawa, Ontario

  @RogersHelps I’ve been experiencing internet issues since this morning and keep having to reboot my ignite hub. Are there interruptions in the Ottawa area?

• 
  Les OReilly (@LesOReilly) reported 58 minutes ago from Ottawa, Ontario

  @Rogers 8pm on a Friday and you “reward” me as a customer to have a “partner” calling on “your behalf” to sell me something??? Seriously?? Caller ID even lists them as Rogers...

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ThatDad_B (@ThatDad_B) reported 5 minutes ago

  .@Rogers greedy greedy greedy uncanadian sacks of ****. Hope y’all go bankrupt and the jays and leafs never win again. BS company.

• 
  Leon (@zedsdead44) reported 6 minutes ago

  @Rogers If you were Team Canada, you wouldn’t outsource your “customer service” centres to Mumbai. I know because I asked one of your agents where he was located after I couldn’t understand him. He confirmed it.

• 
  Canucks Fan (@CanucksTalk1) reported 8 minutes ago

  soooooooooooooooo wtf do i listen to today… @Rogers @RogersMediaPR

• 
  Jay A (@rodice11) reported 10 minutes ago

  @RogersHelps @RogersHelps it took over 6 hours but I finally got someone to help, meiji, a rogers specialist figured it out for me. Bills paid in full. F you for making it so difficult to accomplish (satirically, I don't really mean f you) I hope I never have to go through this again.

• 
  re:printed 3D (@reprinted3D) reported 14 minutes ago

  @3DInPhil @RogersBiz @Bell With so many companies competing in the same spaces these days, customer service will really determine which will succeed and which will fail.

• 
  Adam Chiasson (@adamchiasson) reported 14 minutes ago

  @Rogers my contract is up in December. I’ll never use Rogers again. #fan960 #sportsnet #sportsnet960

• 
  Tanyassm (@tanyalsweet) reported 15 minutes ago

  @RogersHelps @Rogers READ THE MESSAGE BEFORE YOU RESPOND 🤬 🤬 TECH Transferred me to customer service for a credit for the week AND I’VE BEEN ON HOLD FOR OVER 2HOURS!!! 🤬

• 
  Chris_AyresSRY (@ayressry) reported 17 minutes ago

  Still can't believe that 650 is gone. At least when 1040 left I could just migrate to 650. They were a dailly part of my life and my source of decompression on the drive home from work. This hits like a huge personal loss. **** you @Rogers and **** you @Sportsnet

• 
  JonnyCanuck (@JonnyCanuck77) reported 18 minutes ago

  @Rogers Did you actually just cancel Vancouvers only Sports talk radio station?? You absolute ******* crooks

• 
  Michael Holyk (@mikeholyk33) reported 18 minutes ago

  @Rogers you are clowns. Signed a former customer now.