Rogers outages and service status in Central Elgin, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Central Elgin, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Central Elgin, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Central Elgin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Central Elgin, Ontario
The most recent Rogers outage reports came from the following cities: St. Thomas.
| City | Problem Type | Report Time |
|---|---|---|
 St. Thomas
|
Internet | 8 days ago |
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Rogers Issues Reports Near Central Elgin, Ontario
Latest outage, problems and issue reports in Central Elgin and nearby locations:
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Lisa Brandt (@lisambrandt) reported from Central Elgin, OntarioHey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage
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A Zruna (@zibzer) reported from St. Thomas, OntarioIs anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )
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John Peters (@truckingsparkie) reported from St. Thomas, Ontario@Rogers I still don’t have a phone 2 days after the outage
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Kyle A (@AverillKyle) reported from St. Thomas, Ontario@RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Didem (@keskindidem) reportedI was told my service had to be cancelled because Rogers couldn’t provide service at my new address in Montreal @Rogers
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Campoli (@scampoli____) reported@Rogers is a ****** joke pay all this money for garbage service and no help whe calling in @fordnation a joke to with all this money we pay for trash service and being over charged he says he for the people but never helps which people you for your family only?
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Just me - Jamie (@JustMeJamie64) reported@CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers
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Kartz (@Lord_Kartz) reported@JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.
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Mertecracker (@JWatson42) reported@RogersHelps I am trying to dispute some charges for US roaming. I was told a block had been put on the account when I had the same issue last year, but it appears more got through again later. I've never visited the US during the timeframe but was working an hour or so from the border.
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Thoms Foolery (@ThomsFoolery) reported@JustMeJamie64 @Rogers Rogers outsources their help desk to someone else. It is not a Rogers employee you are talking to, but a call centre.
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pXnEmerica (@pXnEmerica) reported@JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.
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va1slyfalcon (@va1slyfalcon) reported@JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting
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Barca (@BarcaRaptors) reported@JustMeJamie64 @Rogers How is a customer service rep supposed to know the answer that you should be asking from corporate. Unreasonable thing to do to someone who doesn’t even have the authority or accurate information
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Cookie Gigan (@cookiegigan) reported@iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.