Rogers outages and service status in Central Elgin, Ontario

Problems in the last 24 hours in Central Elgin, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Central Elgin, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Central Elgin, Ontario

The most recent Rogers outage reports came from the following cities: St. Thomas.

City	Problem Type	Report Time
St. Thomas	Internet	14 days ago
St. Thomas	Internet	25 days ago

Community Discussion

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Rogers Issues Reports Near Central Elgin, Ontario

Latest outage, problems and issue reports in Central Elgin and nearby locations:

• 
  Kyle A (@AverillKyle) reported 2 minutes ago from St. Thomas, Ontario

  @RogersHelps @gmarie55 I’ve tweeted at you, actually had to personally find out who the district manager of my local Rogers store was to resolve the issue…. Terrible customer service

• 
  Lisa Brandt (@lisambrandt) reported 26 minutes ago from Central Elgin, Ontario

  Hey @Rogers what the...? We've been without internet for 12 hours now here in Port Stanley. (Neighbours' service is out, too.) Since I can't get on the app for an update, what gives? #internet #outage

• 
  A Zruna (@zibzer) reported 39 minutes ago from St. Thomas, Ontario

  Is anyone elses Rogers home Cable and Internet still not working? Mine works for a while, then disconnects for a while, and its been doing that since Saturday morning. ( @RogersHelps )

• 
  John Peters (@truckingsparkie) reported 59 minutes ago from St. Thomas, Ontario

  @Rogers I still don’t have a phone 2 days after the outage

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  YesavageIsKing (@XDUB1007) reported 6 minutes ago

  The Jays should only play on AppleTV, cancel Sportsnet @Rogers

• 
  LifestyleDigs (@TheLifestyleDig) reported 7 minutes ago

  Just got annoyed by 2 @Rogers ******** who came to the door and put one of the dogs I'm housesitting into a frenzy. Like I give a **** that Rogers is doing work in the area. You couldn't have just quietly left a flyer for the homeowners to read when they return?

• 
  BNKB (@banknotekb) reported 11 minutes ago

  @Rogers @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

• 
  Brian (@Briancobalt) reported 11 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported 13 minutes ago

  @LeftyGoodBuys @Rogers well the scammers sound no different than their workers so we will never know

• 
  Sir Ahole🇨🇦🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@aarsenault72) reported 15 minutes ago

  @JayGenXer @Rogers Teksavvy has hreat customer service, but almost never need to call em. Maybe once in almost 2 decades. Had Teksavvy for maybe 12 or 14 years, then had to switch back to Bell for fibre ( before Bell was forced to share infrastructure), because Teksavvy was being crushed with slower speeds. I despise Bell. Their customer service is even worse then Rogers. I switched to Rogers cable high-speed because I just couldn't take Bell anymore. Rogers sucked as well. Finally, Teksavvy secured a high speed Fibre network a few years ago and I switched back.

• 
  Terry Murphy (@tyjac2) reported 17 minutes ago

  @RogersHelps what is going on with the Internet today in Erin mills Mississauga third time it’s gone down today ?? It seems this service is down more than it works

• 
  Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported 17 minutes ago

  @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

• 
  ज्वलंत (@JwalantSoneji) reported 20 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?

• 
  Andrea JA (@Godblessedchild) reported 25 minutes ago

  @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP