Rogers outages and service status in Port Hope, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Port Hope, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Port Hope, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Port Hope, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports Near Port Hope, Ontario
Latest outage, problems and issue reports in Port Hope and nearby locations:
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smccaughey (@smccaughey) reported from Cobourg, Ontario@RogersHelps @Rogers "Interruption" makes it sound like it's a minor issue. This is not minor. And you should be providing updates every hour at least. And an honest ETA for restored service.
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smccaughey (@smccaughey) reported from Cobourg, Ontario@AboutRogers @Rogers Use of the term "intermittent" is not a good description of the service I had today. I had NO service ALL DAY.
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Camille Chambers (@camille31712987) reported from Cobourg, Ontario@RogersHelps I'm always reaching out! And Rogers is not doing anything to fix the problem. @RogersHelps keep sending me around and around like am a fool! I'm tired of this now. Please remove the $549 off my account because I sent back your smart home Monitor already!
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Tom Spencer (@csspostal) reported from Port Hope, Ontario@Rogers Too bad not even a year in to my current phone maybe for the iPhone XII
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Tom Spencer (@csspostal) reported from Port Hope, Ontario@RogersHelps Talking to support on Facebook messenger now say guaranteed me Rogers website doesn’t have a phishing URL installed
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Grittygirl88 (@grittygirl88) reported@RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.
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EG (@Evan_Gray) reported@RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?
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Search Navigators (@SearchNavCAN) reported@RogersHelps @DivyeshkumarB I have been on the phone with YOU peope for 3.5 hours. What does a customer have to do to get service? Asking for many friends.
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a simple plebeian (@nerdynotreally) reported@RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?
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Christopher Castle (@Scissorb0i) reported@RogersHelps Yes. It’s all recordings though it seems to have stopped lately. And for some reason the on demand, seaon 4 episode 1 issue of Strange New Worlds contains an episode of The Librarians and not Strange New Worlds at all. It’s a bit of a mess.
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Cathy NOT Kelly (@cathykelly80) reported@Rogers - once Bell fibre becomes available in more places you’re going to have to up your customer service game or lose a ton of customers
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Kevin F (@Kevin1141531) reported@msh_1486 @RogersHelps Absolutely! If you wanna share how the complaint got resolved it would be interesting to know. Good luck.
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Heather F. (@momluvsfood) reported@RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?
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Sandra A (@Sandy_DEWfan) reported@RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?
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Prath (@Pratheep23) reported@Rogers your customer service is horrible, I can’t even get to a live representative and it automatically disconnects stating “we are busy at the moment please try again later” horrible service.