Rogers Outage in Devon, Alberta

@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

@RogersHelps any update on when service will resume

For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

@Lucys_ma_name @Rogers Ya have to cancel my skip shift today. The problem is in Quebec, sask and Alberta. The whole 5G network is down they can’t get it back up after Thier maintenance. They should compensate the lost income.

@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

People always crap on the cellphone companies but yet again, I received great service from @rogers today.

@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

@RogersHelps How long until the service outages are fixed can’t use data

@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

@Rogers Really? My phone has been dropping down to nothing the last 2 days.

@RogersHelps is there an outage in Mississauga? I’ve had no internet for hours now.

Can someone please tell me why @Rogers wifi is just so terrible all of the time. Truly breathtaking

I was just told by a customer service rep that @Rogers has made so many mistakes in my account fixing it is above his pay grade

@Rogers walked by a rogers store at eagles landing (duff and major mac) and asked if they can help change my billing online.. they said do it online yourself.. I am thinking there's no one in the store so what can they be busy with to not help a customer

@RogersHelps Internet has been down since 3pm in Whitby. When will service be back up?

@glott77 @Rogers @RogersHelps Or the simple thing of viewing your real time mobile data usage, not a 12 hour delay, unless you're on a specific type of plan. Even paying 80$ didn't qualify for me to view my real time data. Give yourself all the gold stars and accolades you want, your service is subpar

@RogersHelps A half hour later light is flashing green/amber/red over and over. Is this something Rogers can fix?

@rcarrick @Rogers takes the cake on hold times. Unless ofcourse you are a new customer or want to renew... then it feels like there is no wait time.

@rcarrick My family and I are living the most ridiculous customer service issue with @Rogers. My mother who is 81 and dementia has been unable to receive calls from landlines and cell phones EXCEPT from one mobile number for more than a week. So much more to tell. Pls help!