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Rogers outages and service status in Edmonton, Alberta

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Full Outage Map
  • Rogers generated 4 outage signals in the last 24 hours around Edmonton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 8, 10:55 PM EDT.
  • 58% Internet (58%)
  • 16% Wi-fi (16%)
  • 10% TV (10%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% Phone (1%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5Y , T5X , T5H , T5T , T5P , T6C and T6T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, and Sherwood Park.

CityProblem TypeReport Time
Edmonton Internet 7 hours ago
Edmonton Internet 9 hours ago
Edmonton Internet 20 hours ago
Edmonton Internet 1 day ago
Edmonton Internet 1 day ago
Edmonton Internet 1 day ago

Nearby cities with recent reports

St. Albert

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • vegaskev
    vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • SussexGeezer
    Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • Imeegracia
    Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • Mistovski
    Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • HeyItsMaher
    Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • HkyEdmOps
    Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • bernardsandler
    Bernard ******* (@bernardsandler) reported

    @RogersHelps TBD is insufficient for an outage that has lasted for most of the workday for customers who are trying to determine what to do about tomorrow.

  • anarchaeopteryx
    Ruth / urvogel (@anarchaeopteryx) reported

    Internet (@RogersHelps) just went down. Seeing posts about other places in TO having lost internet earlier in the day. Not a great sign if the outage is spreading or they broke something in the process of trying to fix it. Just in time to miss the Raptors game!

  • jeffbakingblind
    Jeff Caughill (@jeffbakingblind) reported

    @Rogers 1 hr + to get a call back, then no more than 2 min on call...back on hold without warning 45 min and counting. Wonderful service I pay for.

  • heyjayofficial
    Hey Jay! (@heyjayofficial) reported

    My internet is garbage so I can't stream properly again tonight. I can't even go to a competitor because there's only 1 fast internet option here. My "50 Mbps" UL speed is chugging along at a solid 0.5 Mbps even after the tech came to "fix it" today. Fix your product @rogers

  • KevinJohar
    Kevin Johar (@KevinJohar) reported

    @RogersHelps service has been down all day please update your customers in any outages

  • MsMo0881
    Ms. Mo (@MsMo0881) reported

    @sterzo2424 @RogersHelps A technician came yesterday, he added some kind of extender to the back of the modem (nor sure if that's the correct term). I haven't had any further issues...yet. Fingers crossed this actually works

  • barrieguynow
    barrieguynow (@barrieguynow) reported

    @heckyessica You must have @RogersHelps. Only solution they seem to have. Once you hang up, they pray that when you call back someone else picks up the call.

  • physioRock
    Andrew W (@physioRock) reported

    @RogersHelps is there any update on the outage affecting the L5E 3E2 postal code? INTERNET and CABLE have been down since around 9:00 AM today.

  • Meye_Khunt
    SoyEsaZorra ♻️ (@Meye_Khunt) reported

    @RogersHelps I don’t think you do! Fix your sh!t

  • EchoofLawrence
    Watch For The Signs (@EchoofLawrence) reported

    @RogersHelps hello, so I just got Ignite installed today. I’m trying to activate Disney+ and look at my flex channels and I can’t do either one! Some of my fave channels are gone! My Rogers is only showing me the old information. Help please??