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Rogers outages and service status in Edmonton, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 2 outage signals in the last 24 hours around Edmonton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 30, 5:04 PM EDT.
  • 60% Internet (60%)
  • 19% Wi-fi (19%)
  • 11% TV (11%)
  • 6% Phone (6%)
  • 4% Total Blackout (4%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T6C , T6T , T5A , T6J and T6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at Rogers

Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, and Sherwood Park.

CityProblem TypeReport Time
Edmonton Wi-fi 6 hours ago
Edmonton Internet 20 hours ago
Edmonton Internet 1 day ago
Edmonton Wi-fi 1 day ago
Edmonton Internet 2 days ago
Edmonton Internet 2 days ago

Nearby cities with recent reports

St. Albert

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps Can’t you help me out know

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • SussexGeezer
    Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • vegaskev
    vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • Imeegracia
    Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • HkyEdmOps
    Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • aWYNNING
    Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta

    @jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • Harpo69
    David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Patelhits2511
    PATEL HITESH (@Patelhits2511) reported

    @Rogers Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

  • GMurray64532
    Gloria Murray (@GMurray64532) reported

    @Garnet_2203 @Rogers USA Blackstone owns a big piece Rogers & service doesnt exist; called twice told call back lines busy, bill wrong for 4th time (still try fix), many CDN employees GONE replaced by international call centres & $5/month price hike for no reason. @CanadianPM 🇨🇦run competition pls

  • DegenApeDev
    DegenApeDev (@DegenApeDev) reported

    @40PlusImmigrant @Rogers I've always known these guys were the enemy which is why I cancelled my service after they bought Shaw.

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

  • brar_drs
    Dr. BRAR (@brar_drs) reported

    @RogersHelps I just got Roger’s and I don’t have a network coverage at my house. I am trying to turn on WiFi calling and I am having issues. It will be a beach of contract by Roger’s and I can cancel my contract anytime because Roger’s cannot answers my calls, I have network issues at my house and your store does not know how to fix it.

  • Kevin_C889
    Kevin (@Kevin_C889) reported

    @Rogers @VojvotkinjaSRB @rogers Why was my service cancelled without my consent or knowledge. How could this happen. Who approved it. How is this possible. Now I don’t have services. What is this unbelievably bad experience

  • SBMiron
    Stephen (@SBMiron) reported

    @RogersHelps My solution to this problem is I assume they are all scammers so I don't engage in conversation with them. There is no way to know for sure if they are legitimate calls from Rogers. Or is there ?

  • kapital_kat
    KapitalKat🇨🇦 (@kapital_kat) reported

    So Rogers is going to lower their prices now, right? Right?? Half the employees and NOT lower their prices? Horrible blasphemy bullshit @Rogers #cancelyouraccount

  • AkquireMike
    Mike (@AkquireMike) reported

    Nothing like @Rogers changing your account to someone else without your permission or authorization. Then on top of that you have to go to a store to fix their mistake and privacy issue. This may be of interest to you @CRTCeng

  • thatllberight
    Grant Anderson (@thatllberight) reported

    @Rogers is there an issue with the Xfinity app? We seem unable to login - loop kicks us back to login screen every time