Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Edmonton, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and E-mail.
- The most recent signal from this area was received Jul 30, 12:18 PM EDT.
- Internet (65%)
- TV (12%)
- E-mail (7%)
- Wi-fi (7%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5Y , T6L , T5X , T5H , T5W , T5T and T5P .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 30: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 1 hour ago |
|
Edmonton
|
12 hours ago | |
|
Edmonton
|
Internet | 21 hours ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Total Blackout | 2 days ago |
|
Edmonton
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
-
Maher (@HeyItsMaher) reported from Edmonton, AlbertaI did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
-
John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
-
🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
-
Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
-
Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
-
Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
-
Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
-
-
-
Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
-
Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
-
Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
-
John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
-
Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta@jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe
-
Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
-
-
vegaskev (@vegaskev) reported from Edmonton, AlbertaPeople always crap on the cellphone companies but yet again, I received great service from @rogers today.
-
Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
sarahpvictoria (@sarahpvictoria) reported@RogersHelps Thanks I will go tomorrow. I’d like know the rationale though for moving to automation-online support but still not being able to email an eSIM QR code. Why are fees going up?
-
Ben Singer (@bensinger333) reportedWhy does @RogersHelps provide such bad service? 30 minutes on hold, hung up on me without taking the call, and I'm back on hold for another 30 minutes. It's like they're begging me to use a different provider. I hear you guys. I'm on it.
-
Gustavo Soto (@kutupla) reported@RogersHelps No call back option either? You’re not really trying to improve your customer service..
-
Vivere sine timore (Live Fearlessly) (@Joseph2653) reported@RogersHelps This is how stupid AI is . Turn this BOT off an actual person should know that after 7 hours and 4 chat connections we’ve done that about 30 times….
-
For NL (@ForNL6) reportedFck it’s unreal how useless cell coverage is in NL. @TonyWakehamNL the amount of money wasted by certainly federal and maybe provincial towards @Bell and @Rogers while we have garbage service is mental. High cost phones and bills but utterly useless service …
-
Steve (@SteveD29) reportedRogers is making me pay for. Service I haven’t had or used because they lifted the suspension on it. (I get that) but they can clearly see that I haven’t used their service for over a year and now they want to charge me 210 bucks for it @RogersHelps 1/2
-
mweh mem (@DaisyDoubleD) reportedThe most useless customer service is from @rogers @RogersHelps. Been waiting to connect with a support team for two hours
-
🇨🇦 BuBz 🥅🏒⚾️ (@bubzshed) reported@SportsnetPR **** you @Sportsnet 🖕 **** you @Rogers 🖕 Sticking your greedy grubby hands deeper into my pockets when I already pay a ridiculous price just to watch the games. Greedy ********, all of you!
-
Gary (@GeesDubb) reported@RogersHelps And now after over 2 hours of being on hold, i get an automated message that says high volume of calls and to call back and it hangs up on me??? Terrible customer service!
-
Goug Dilmour (@CanadasLeafs) reported@Hockeyfandan1 @RogersHelps Everything about their company sucks. Everything.