Rogers

Rogers Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T5X, T5Y, T6R, T6T, T6J and T5T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 12/23/2025 23:55

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton Internet
CanadaSherwood Park TV
CanadaSherwood Park TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • EvelynDoll5 Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • Oxcanhosting Steve (@Oxcanhosting) reported from Edmonton, Alberta

    Isn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ranjeet20746896 Ranjeet kaur (@Ranjeet20746896) reported

    @Rogers Hi,i have updated my plan and store person removed the discount coupon without informing(which was for 24 months).Now am following up with the rogers they’re saying that we cant do anything now the coupon is expired.its been loss of almost $220 for me. Please help me ASAP

  • a2puri Arjun Puri (@a2puri) reported

    @BilJam @RogersHelps Im in Oakville as well. That's bull. I spoke with three separate Rogers people and they all said it was an outage. Also down for about 3-4 hours now. They can't get their stories straight.

  • flowerandbirds MakeUpYourMind (@flowerandbirds) reported

    @RogersHelps cable is cutting in and out. Any idea why? Issues? Problems? #rogers outage

  • Kapilmaggo Kapil Maggo (@Kapilmaggo) reported

    @Rogers I have a cancelled account 907181457. I have been trying to get the a refund of the credit balance on this account for the last 3 months.. this finished a 2 hrs chat with an agent who refused to help or verify identity

  • wanna_golf I wanna golf (@wanna_golf) reported

    @Rogers are u having service problems in Toronto (midtown/downtown) to explain why Wi-Fi is so slow?

  • UberN00bie Krogo Krieghof (@UberN00bie) reported

    @Shawhelp Major Shaw and @Rogers net outage Comox/Courtenay BC area from 23:45 to 00:55 (Shaw still out) what's going on?

  • volleyballdude Joerg Radde (@volleyballdude) reported

    @RogersHelps is there internet outage in L4Z?

  • RC3POX2Point0 Ryan (@RC3POX2Point0) reported

    .@Rogers SNET NOW is embarrassingly bad. I cannot wait until your monopoly is broken up. Thieves.

  • AreOhEssEyeEe 🇨🇦Unacceptable CanadianGirl🇨🇦 (@AreOhEssEyeEe) reported

    @wchay3 @G_l_i_t_c_h_e_d @Rogers They told me I can return everything but I'll be charged & I won't get my credit for the phone that they took from me. If I want my credit then I have to stay with them & pay for the plan from my old phone until they issue the credit even though I won't have a phone with them.

  • fhickey22 Faye Hickey (@fhickey22) reported

    @Rogers @RogersHelps 24 hrs since my last tweet. Day 4 and I just got the most upbeat message telling me there will be a further delay in setting up my internet/TV service and you appreciate my patience Tech in my house for hrs on Sunday, I've lost track of the hrs on the phone.