Rogers

Rogers Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5Y, T5P, T5C, T6B, T6L, T5A, T6T and T5X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 10/09/2024 05:50

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (10%)

    TV (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton and Sherwood Park.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Wi-fi
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaEdmonton Phone
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • SoulFireCy905 Cy 🖤🤍 (@SoulFireCy905) reported

    @RogersHelps At midnight my connection to the internet on my home network suddenly shut off. Can still connect to the network but ZERO connectivity. No outages… another random blackout.

  • LauraHonegger Laura Smith-Honegger (@LauraHonegger) reported

    Hey @Rogers any idea why I can't make or recieve calls today? It worked fine yesterday and my lte is working. I've talked to 2 different techs and still isn't working. The last guy managed to make me with no network connection, but that returned with a restart.

  • Educator_Crypto Shelly Savoury✌️🇨🇦 (@Educator_Crypto) reported

    @RogersHelps I was a Bell customer for 31 years and one of your door to door agents really impressed me and I switched all my services to Rogers. 3 cell phones, internet and tv. I totally regret doing that…

  • GunterNine Geralt of Scarrmy (@GunterNine) reported

    @carmelo9313 @TheMaxNPV @Rogers I just keep overpaying Cogeco for an inferior service, because I don't want to get locked into anything.

  • 06irnmanQB Quentin Broad (@06irnmanQB) reported

    Are the @BlueJays owned by @Rogers? Must be....customer service is exactly the same! Phone a contact number..."this person is not answering their phone". Phone back, on hold for 32 mins and counting..."we are still experiencing high call volumes"

  • Berellow2 imboredbro (@Berellow2) reported

    @_zombieoverlord @Rogers Man it sucks having miui os, they removed this feature on miui 12 update... Unbelievable

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported

    @RogersHelps It's only your website/email program that has this issue.

  • RaihanSays Raihan Hussain (@RaihanSays) reported

    @RogersHelps My internet has been going off and on for the past hour. I have a couple of important virtual meetings later today, so I was wondering if you could look into the stability of our connection today?

  • Educator_Crypto Shelly Savoury✌️🇨🇦 (@Educator_Crypto) reported

    @RogersHelps I expressed how I disliked the customer service I was receiving and the response was that this wait time is normal…?! The tech hasn’t showed up and now I’m told an error was made and my appointment got canceled and the soonest appointment is Friday now 🤯…?!

  • Lamchop99 Lisa Murphy still #KimBitLisa (@Lamchop99) reported

    @RogersHelps hello…I thought I wouldn’t have to ask for help…but switched to Ignite…there seems to be a lag between audio and video !!!!!