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Rogers outages and service status in Edmonton, Alberta

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Full Outage Map
  • Rogers generated 5 outage signals in the last 24 hours around Edmonton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 1, 8:12 PM EDT.
  • 61% Internet (61%)
  • 16% Wi-fi (16%)
  • 12% TV (12%)
  • 6% Total Blackout (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T5A , T6C , T6T , T6J and T6M .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Fort Saskatchewan, Edmonton, St. Albert, and Sherwood Park.

CityProblem TypeReport Time
Fort Saskatchewan Total Blackout 13 hours ago
Edmonton Internet 15 hours ago
Fort Saskatchewan TV 18 hours ago
Edmonton Internet 18 hours ago
Edmonton Internet 19 hours ago
Edmonton Internet 1 day ago

Nearby cities with recent reports

Fort Saskatchewan

2 recent signals

13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE sucks

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • aWYNNING
    Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta

    @jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE SUCKS ITS SLOW

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • WhiplashHimself
    Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • Oxcanhosting
    Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • Oxcanhosting
    Steve (@Oxcanhosting) reported from Edmonton, Alberta

    Isn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisisjuliaaaXO
    Julia (@ThisisjuliaaaXO) reported

    @Rogers it’s been over 30 hours since our internet and phone services have been down in queensville with no update. When will services be restored

  • Patelhits2511
    PATEL HITESH (@Patelhits2511) reported

    @Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

  • CharleyXRP
    Charley (@CharleyXRP) reported

    @Rogers your customer service and support is already ******. What are you going to do with 10,000 less than employees? You guys don't know how to run a business. Ted left you a gold mine. You're ******* it

  • Rivirunthecity
    LastRealOneLeft (@Rivirunthecity) reported

    @Rogers I just want to buy internet, you just want me to have to contact support then they just try to force me to a sales team when i ask to just put my order in they cancel the chat.... holy **** im so done

  • CHINTANPATIDARX
    Chintan Patel (@CHINTANPATIDARX) reported from Peel, Ontario

    @Rogers Customers service is is 1/10. Get modem for internate not able to setup, already wasted morethan 2 hours in helpline to connect with live tech support. Wrost experience of my life

  • DeMureDeb
    Debbie 🇨🇦 (@DeMureDeb) reported

    @Rogers two different calls to reach 'support" and still no answer, totally 6 hours waiting.

  • kajeethn
    Kajeeth Navaratnarajah (@kajeethn) reported

    @Rogers FIX ******** UP

  • Slxmjimmy69
    Jey (@Slxmjimmy69) reported

    @RogersHelps My grandma does dialysis at home sometimes my phone can’t even connect to service and I’m OUTSIDE in a city lol

  • Werdnah
    Andrew d. (@Werdnah) reported

    @Rogers NEWSFLASH: I’ve contacted them NUMEROUS times over the years … and am always mistakenly (or intentionally) deferred to my Cable TV provider to help with YOUR substandard service. Also, by the time I receive an email response that might actually help the program will have ended.

  • BridgelandYYC
    Bridgeland YYC (@BridgelandYYC) reported

    @RogersHelps The last mile is provided by Rogers, and upstream power levels are too high. Time to take responsibility, and stop passing the buck. What is the Rogers SLA? One 9? Outages are far too frequent, connection is down now for 40 min, no WFH. Time to repair the infrastructure?