Rogers Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T5H, T5X, T6T, T6X and T6L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Phone | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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asdf
(@asdflkjh1234) reported
@RogersHelps damn you Rogers, your ended my Wordle streak. You shall never be forgiven
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TEKUNIQUE
(@Mos_7ek) reported
@Rogers **** you retards. @Bell let's talk fam.
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Brendan Gough
(@brendangough) reported
What a garbage service… @RogersHelps @Rogers services have been down for almost 2 full days, they claim the the service has been restored, yet WiFi is barely working. Great work pressing the “on” button - but when are the services actually going to be working as intended again?
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KblMumOfFour
(@kblmumof4) reported
@RogersHelps What about people who lost their lives because their loved ones couldn't call 911? Emergency services need to be able to rely on another provider if their main provider goes down. I am disgusted. We have @fido internet and home phone and three cell phones. How much $ do I get?
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News & Culture
(@NewsNCulture) reported
ONLY a 2 day credit for an outage that impacted over 10 million people across Canada and lasted over 15 hours??? Rogers you’ve GOT to be JOKING!! @RogersHelps
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Zahra
(@ZahraH) reported
@ThatShams @jbrommet @RogersHelps Still no service for me in Markham Stoufville area as well.
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Paul Bury
(@paulburyradio) reported
Aside from 911 being unavailabe for @Rogers customers, another major issue is Canada's Emergency Alert System. The alerts are distributed to radio and TV stations via the internet. If the station happened to be on Rogers and a tornado hit, the alert would never go out. @CRTCeng
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Scott R Borchert
(@sborch6587) reported
@Rogers @RogersHelps so you are blaming an update for the shutdown of the network. That's what happened a year ago. Are your techs that dumb they didn't learn from the first time? No TV, internet, or cell service because you didn't learn from the first outage to test first!?!?
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Travis Penasse
(@TravisPenasse) reported
@RogersHelps Wtf my internet is recieving fast connection 730 mbps outbof the 1gbps we pay for but i cant visit most websites ..
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Dante WG97
(@DanteWg97) reported
Still no internet, Georgina, Ontario, fido data is slow and pause. @RogersHelps @Rogers