Rogers Outage Report in Edmonton, Alberta
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The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T6R, T5H, T6T, T5K, T5A and T5Y.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Sherwood Park |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Captain Puffy 🐑 | Cara ☕
(@CptPuffy) reported
I'M SO INCREDIBLY FRUSTRATED! Having a technician come over for the 2nd time so I can fix this internet issue. I just want to be able to consistently stream without random drops. @Rogers why you gotta be like this 😖
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Emily
(@Craner123) reported
@JRai @RogersHelps Oh I’m switching in the new year. I get the same story... it’s intermittent, there is an issue in the area, here’s a ticket number, we are working on it. Lost an entire day of work dealing with it yesterday.
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Stubby McDougall
(@McdougallStubby) reported
@Rogers @RogersHelps how is it I pay $75 and when promo is up I call to renew. Same plan is now $115 and because I'm "loyal" customer you offer $5 off a month. Then you have online promo for me but I have to pay $30 for self install? Taking advantage of ppl during pandemic...
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Heather
(@LifeofAmi) reported
@RogersHelps please please please please change the commercials streaming OnDemand from the W network Christmas movies... Streaming #vikings and these commercials are killing the vibe. 😜
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m & r
(@MRL2004) reported
@Rogers @RogersHelps is there an outage in the Ajax area? - cable/internet appears to be out. Cell phone working. Wifi not working.
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Dave
(@DavedegrootDave) reported
@RogersHelps called Rogers and spent an hour on hold and spoke to a customer service rep for an additional hour. They can’t explain to our satisfaction why our cable bill went up by $42.76... not the first time so off to Bell Fiber we go!!!
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Emily
(@Craner123) reported
Another day another @RogersHelps outage. Daily occurrence now. And the answer is we are working on it... 9 days... 9... what happens when school is back next week? Do we just skip learning?
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Joshua Workman
(@JAW_80) reported
@timandsid would I give $150m of @Rogers money* to George Springer over 5 years? I'm a fan. no doubt in my mind what I'd do. sign him. *a sizeable chunk of this comes from my mobile, cable and (previous) landline accounts over the past 17-yrs as a loyal customer.
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Rachel Lambe
(@lecharebmal) reported
Sixty eight minutes on the phone with @Rogers to get headphones for a phone that should have been delivered with the phone. My option...go to a store...in person if I can find one... during a pandemic. Why is there never any customer satisfaction with this company? Ever.
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Nevan McGill
(@nevdawg) reported
Dad and Mom signed up to get iPhone 12s with Airpods. Order arrives on same day, Mom receives Airpods, but Dad gets told sorry "limited supply". @Roger's call centre can't do anything for a customer since '88, but gives new customer a promo. Loyalty means nothing. @RogersHelps