Rogers outages and service status in Edmonton, Alberta
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 3, 5:04 PM EDT.
- Internet (62%)
- Wi-fi (14%)
- TV (14%)
- Phone (7%)
- E-mail (3%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T6T , T5Y , T5K , T6X , T6L and T5H .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, Fort Saskatchewan, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
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Internet | 2 days ago |
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Edmonton
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Wi-fi | 3 days ago |
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Edmonton
|
Internet | 8 days ago |
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Edmonton
|
Internet | 10 days ago |
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Edmonton
|
Internet | 10 days ago |
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Edmonton
|
Wi-fi | 13 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Étienne Alary (@ealary47) reported from Edmonton, Alberta@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta@jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe
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Mišo (@Mistovski) reported from Edmonton, Alberta@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Chris Tye (@SussexGeezer) reported from Edmonton, AlbertaDear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nesta ౨ৎ (@nestapendragon) reported@MikeDelpieroX @Rogers I have spent over 80 hours on hold with Rogers in the last month. It's genuinely ridiculous. It's like their customer support is a completely different company and if you're lucky they will actually talk to Rogers for 5 seconds to help you, but only after hours of hoop jumping.
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🤍♐️ (@barrosxo) reported@RogersHelps spent 2.5 hours on hold with Accounts Payable team only for someone to finally answer & tell me the department was closed. been trying multiple ways to resolve an issue with my account & haven’t got anywhere someone pls help me get this sorted? This is so frustrating
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MACK A (@mack1971) reported@RogersHelps Would you PLEASE hire more people to answer customer “ service “ lines??? 3 freaking days of trying to reach an operator, not sure why you guys think we have hours to wait on hold to speak a person , absolutely the worst company I deal with
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Trizent (@Wizalters) reported@RogersHelps currently 84 minutes into a call with internet down in my area not just my residence. Wants to charge me a fee to have a tech come out? Huh? It's at least the block (others on block no internet). St Albert, AB. No insight, no solutions, just eat up my time.
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Marchisio (@marchisiodj) reported@RogersHelps is service down on King between Shaw and Spadina? Last 2 mornings no cell 5g or mobile internet service at all…
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Hassaan Siddiq (@Hasaan0060) reported@Rogers @RogersHelps Our home internet in Port Credit, Mississauga is completely dead — no loading, no surfing on any device. After 40+ min wait, your agent says “it’s working on our end, not our problem.” What kind of customer service is this? Absolutely pathetic support!
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Dodie (@michifme) reported@RogersHelps 1st never was asked about being former shaw customer and now even your app won't load. Been kicked out of support chat too. Now just give me a link or phone number to get someone here to bring new equipment or someone to call not chat with
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Myrna Lambert (@myrnalambert) reported@RogersHelps Yes - the number says it’s not assigned. That has nothing to do with the phone. I worked in Telecom for a decade - this isn’t a phone issue. Why isn’t it assigned when I’m paying for the number since 2015?
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D Crocker (@denncrocker) reported@RogersHelps Telling a customer one thing and then adding to the cost of a bill is not a good business practice. A long time customer that you are willing to lose may work for you but if doesn't work for me
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🇨🇦 Cindy W. 🇨🇦 (@canadacindy) reported@RogersHelps Good afternoon. I need an update to an ASAP service request placed at 9:30 a.m. this morning. There is a medical need to get this service restored.