Rogers

Rogers Outage Report in Edmonton, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edmonton come from postal codes T6W, T5Y, T5H, T5T, T5X, T5K, T6T and T5G.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 10/18/2025 00:10

October 18: Problems at Rogers

Rogers is having issues since 06:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (12%)

    TV (12%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaSherwood Park Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Phone
CanadaEdmonton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • KathieC094 💙⚾️ Kat ⚾️💙 (@KathieC094) reported

    @JaysgoBlue99 @RogersHelps It would be nice to at least have the issue addressed or reply to one of the many people having this problem. If they can't fix it I'll just go elsewhere for my expensive bundle....

  • rtaylor999 Onegoalgame (@rtaylor999) reported

    @Rogers is such a terrible company, switched to telus a long time ago and its not even close regarding customer service.

  • lorianebird Lori Bird (@lorianebird) reported

    @Zach_Fleisher @RogersHelps Not to sound cheeky, but seriously did you power off and back on? I had those same issues with my calls and after I turned it off and back on, it’s been fine.

  • li_dennison Linda Dennison (@li_dennison) reported

    @RogersHelps @Rogers My sister and her husband are disabled and they still don't have their cell service back up. They rely on it immensely. Doctors and physio and home health care. Is there anyway to speed up reactivating their service?

  • moonsoar Courtney Wilson (@moonsoar) reported

    Considering my business was shut down almost all day on Friday, (thanks @Rogers!) my email is eerily quiet this morning…

  • kellybonnay Kelly Oliver-Bonnay (@kellybonnay) reported

    @KX947 Wasn't a customer and never would be after TWO incidents in six months! @Rogers sucks and is too big for their britches. HEY, @CRTCeng #stopthemenopoly #morecellserviceproviders

  • 2fronttweets Welfare ***** (@2fronttweets) reported

    @RogersHelps service still not functioning in Oshawa. Why?

  • Len6609 Lenny From The Block 🇺🇦 (@Len6609) reported

    @RogersHelps When it takes 3 days to fix a problem not caused by a natural disaster, then it demonstrates that you don't even understand your own systems.

  • Samtastic51 Samtastic5 (@Samtastic51) reported

    @RogersHelps @MSudeyko If you are aware service is degraded, why are you claiming full service has been restored?

  • ManishRijal Manish (@ManishRijal) reported

    @Michael_Brent55 @CheriDiNovo @Rogers There are no landlines anymore. Phone is IP based, VOIP- Voice Over IP. Goes down with internet. Only way to insure this doesn’t happen again is to build redundancies. There are many ways. Bell & Rogers needs share failed safe route in case of emergencies. Secure BGP better.