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Rogers outages and service status in Edmonton, Alberta

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 3 outage signals in the last 24 hours around Edmonton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 8, 11:55 AM EDT.
  • 58% Internet (58%)
  • 23% Wi-fi (23%)
  • 9% TV (9%)
  • 7% Phone (7%)
  • 2% Total Blackout (2%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T5A , T6E , T6N , T6C and T6T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Rogers

Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Fort Saskatchewan, St. Albert, and Sherwood Park.

CityProblem TypeReport Time
Edmonton Wi-fi 3 hours ago
Edmonton TV 20 hours ago
Edmonton Internet 20 hours ago
Edmonton Internet 3 days ago
Edmonton Internet 4 days ago
Edmonton Wi-fi 6 days ago

Nearby cities with recent reports

Fort Saskatchewan

2 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE sucks

  • Harpo69
    David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • vegaskev
    vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • EvelynDoll5
    Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • Oxcanhosting
    Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.

  • eadriaans
    Emmet Adriaans (@eadriaans) reported from Edmonton, Alberta

    Please cancel the @rogers wrapped in red event commercial.

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • SussexGeezer
    Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • Imeegracia
    Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • nite_awol
    Anonymoose (@nite_awol) reported

    @Canucks @Rogers FIRE WHOEVER SUGGESTED DORION WAS A GOOD CANDIDATE YOU STUPID IDIOTS.

  • TheNutterDrawer
    Kats (@TheNutterDrawer) reported

    @Rogers home intetnet’s been down and I’ve been on hold for TWO HOURS trying to get thru to support. Your service ******* sucks!

  • M_S_Fricker
    ️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported

    As usual, one telecom buys a smaller one and things get worse for the customers. @Rogers sucks.

  • loosenedspirit
    logan (@loosenedspirit) reported

    @RogersHelps > once you are speaking with them what happened to support on social media?

  • ap210
    AP (@ap210) reported

    @Rogers two hours of waiting for online support. When I got to front of line, the chat was abruptly ended. Customer since 2000 and fed up. Last call I waited 2.5 hours on hold for an agent and he didn’t resolve problem even though he said he did. Please help or I’m done!

  • BrianReid597401
    Brian Reid (@BrianReid597401) reported

    @SalTheTree @MapleLeafs @Rogers Gotta a bad feeling about little Gavin McKenna (165lbs!) playing in a big boys League. This ain't no Gretzky we're talking about.

  • ggreeneyes1975
    Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported

    @RogersHelps The problem is I cannot receive the MFA code. It will not come to me. The backup is useless. So I cannot access email at all. On a cell, on a computer, on a tablet. Like how many hours should this take?

  • nb_rich
    B-Rich (@nb_rich) reported

    @MapleLeafs @Rogers Don’t make getting the 1st pick a excuse to trade Matthews. Give him the bag and lets get this **** going

  • Skoot9191
    Skoot (@Skoot9191) reported

    @DayXalker @MapleLeafs @Rogers Marner wouldn’t be in the playoffs if he didn’t play in the worst division in the history of the league. He made Vegas worse

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @allkindsXO @RogersHelps Same. I have been bumped around in the queue too. At say 24 then it jumps to 27 and starts counting down again. I'm almost hitting the 2 hour mark with nothing. This is ridiculous.