Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 3 outage signals in the last 24 hours around Edmonton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 16, 7:31 PM EDT.
- Internet (60%)
- Wi-fi (15%)
- Phone (13%)
- TV (9%)
- E-mail (2%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5Y , T5H , T6L , T5X , T5K , T5L and T5A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 17: Problems at Rogers
Rogers is having issues since 04:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: St. Albert, Edmonton, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 St. Albert
|
TV | 3 hours ago |
|
Edmonton
|
Internet | 7 hours ago |
|
Sherwood Park
|
TV | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Internet | 1 day ago |
|
Edmonton
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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vegaskev (@vegaskev) reported from Edmonton, AlbertaPeople always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Joy (@autumnwhisperz) reported from Edmonton, Alberta@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Maher (@HeyItsMaher) reported from Edmonton, AlbertaI did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaHey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Dnash (@nash_qureshi) reported@Bell come on now, not again. I switched from @Rogers to you for a reason and now you doing the same shiiiii. Naaah! How could your internet be so slow, is that why you offered me cheaper monthly rates ?Shame @Bell_Support streaming one movie & one live game cant consume 150gb🤦🏻
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Jey (@Slxmjimmy69) reported@Rogers hi, I’m still having service issues in meadowvale area basically right off the 401 in Mississauga, I have an iPhone 17 pro max which is dying in the span of 6 hours because my phone is constantly searching for service and data outside, I’m literally sitting outside.
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Dman (@mcmanus17) reported@RogersHelps any updates or info on the Shaw Internet outage in north Edmonton?
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RJMA (@rjmessence) reported@JayJanower @Rogers And they'll add another $10-15 dollars to your monthly bill to help provide the "best customer service" The telecommunications monopoly is the worst part for this country.
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John Tucci (@john_tucci) reported@RogersHelps How long should I stay on hold for? I’m at 1.75 hours now. Just help me please.
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Okay you have some skill (@Sumskillz) reported@REWoman @Rogers make sure you have their app set up or they won't help you
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Jeff Paterson (@patersonjeff) reported@TheHeartPlumber @JayJanower @Rogers my father passed away and I needed to cancel his mobile account. Please inform me about these other options...
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Colleen de Papp (@colleendepapp) reported@JayJanower @Rogers Or there's never anyone to get help from when your Internet cable and everything else goes out. #rogerssucks
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Jeffrey Brinson, Ed.D. 🎗 (@JeffreyBrinson) reported@RogersHelps Get off X and answer the phone. But since you asked, what is Rogers doing to address long wait times. Given the amount we pay for telecommunications in Canada, we should be getting better service.
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ward wilson (@DJWardWilson) reported@RogersHelps 4 replies and not one link to a “tech support team” how about a direct link to billing so I can cancel my Shaw account of 28 years?