Rogers Outage Report in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T6T, T5H, T5X, T6X and T5J.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Rogers
Rogers is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Wi-fi | |
| Edmonton |
Phone | |
| Sherwood Park |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
-
doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
-
Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
-
Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
-
Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
-
David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
-
Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
-
Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
-
Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
-
Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Conman Bowwow
(@ConMan_BowWow) reported
@RogersHelps @keiganpaige Classic Canadians being robbed for cell service
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Dutch Wheeler
(@SlutsOfBabylon) reported
@RogersHelps Oh and pay raises / kudos to all of the support team who have been thrown under the bus having to answer for all of the above of course!
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Moke
(@PlutoDad) reported
@RogersHelps Can’t rewind, can’t watch alternative NHL broadcasts, streams won’t play when the app refreshes the next day, closing the app forces a re-login, audio goes out of sync, video quality is terrible… I know you’re aware of these issues because lots of people complain about the same.
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Shikoru ♑
(@GaleWarrior) reported
@Rogers Hey. I haven't had cell service since Tuesday. What's up?
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Dutch Wheeler
(@SlutsOfBabylon) reported
@RogersHelps See, the thing about that is, I DM you with similar error messages from multiple different allegedly supported devices every few days, and despite your team’s expert advice to ‘just delete and reinstall the app’, the issues keep rolling in. Crazy idea, maybe just fix your app?
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Moke
(@PlutoDad) reported
@RogersHelps Are there plans to fix any of this? Is this the quality we can expect all season?
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Matt Dominici
(@mattdominici) reported
@PierreVLeBrun I have tried and tried and tried to get @rogers @Sportsnet to cancel and refund my subscription due to the board ads, and they just refuse. I guess they’re happy to take the last $200 they will ever get from me. It’s a shame. The games are unwatchable.
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Patrick Young
(@PatrickYoung588) reported
@rogers your network is a joke with the recent outage that affect many in Canada. I see you advertising it’s an advanced network now? WTF. Please explain. I think @elonmusk owns twitter so you can’t get away with bullshit.
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Social Distancing Sorcerer
(@SJSorcerer) reported
I'm trying to help my brother, is @RogersHelps the only #internet provider in Ontario that offers subsidized internet for people on #ODSP? They aren't in #ThunderBay and @ShawInfo and @Tbaytel don't seem to. $100+/ month internet as a minimum is kind of brutal for low income.
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Sher
(@TheDeadAreDumb_) reported
The last few Saturdays have been spent trying to fix my @Rogers internet than working. Never had this issue before.