Rogers

Rogers Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T5X, T5H, T6X, T6L and T5Z.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 01/28/2026 13:30

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Phone
CanadaSherwood Park Phone
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • EvelynDoll5 Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • Oxcanhosting Steve (@Oxcanhosting) reported from Edmonton, Alberta

    Isn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ShivaFang Justin White (@ShivaFang) reported

    @chethosahalli @RogersHelps @Rogers Wasn't just internet and phone. The entire Interac system was down across Canada. People literally couldn't even buy food or other emergency necessities. People who aren't even Rogers customers. But that blame is on Interac for not having a redundancy.

  • rohitseth Rohit Seth (@rohitseth) reported

    @chethosahalli @RogersHelps @Rogers For people not having access to emergency services is quite different to people not having access to Netflix. Understand the context.

  • khalilalfar Khalil Alfar (@khalilalfar) reported

    @RogersHelps No Internet services in Meadowvale, Mississagua area. TV services are back and cell service is back (5G is dead slow though)

  • CindyGertsakis CINDY GERTSAKIS (@CindyGertsakis) reported

    @AboutRogers @Rogers Tuned to 680 news/no update about problem origins, where it was; time lines to resolve NOTHING all day. I understand outages (weather) but this impacting internet, t.v. phones-NO access to 911 if having an emer.-totally unacceptable. DEPLORABLE service fr. a COMMUNICATIONS GIANT

  • saman_mahdi Saman Mahdi (@saman_mahdi) reported

    @RogersHelps @Rogers Do you think a couple dollars proactively credited to your customers' accounts makes up for the actual losses incurred as a result of the all day service disruption?

  • VioletAutumn16 Violet Autumn (@VioletAutumn16) reported

    @Miss_Debbie @RogersHelps I feel that,our internet is still completely outand yesterday our fedex package gotdelivered but no item was inside it got stolen or fell out wehad to drive out far to the branch only for them tosay make claim online during outage/my partner had heat exhaustion from work to.

  • lmfao722 ♔lmfao♔ (@lmfao722) reported

    @RogersHelps @AboutRogers Internet is still down in ottawa. Your PR lead needs to be fired with the head of IT security & Infrastructure. This outage is handled in the worst possible way.

  • anetmom fyi (@anetmom) reported

    @birgitomo @Rogers How about in a situation like this other provider open their network for people to connect in Emergency use and the cost go to the provider who does provide service and not to the customer.

  • MillennialStar2 Millennial_Fairy (Sarah) 🇨🇦🏳️‍🌈✊🏿✊🏾🇦🇫🇺🇦 (@MillennialStar2) reported

    @RogersHelps I'm still down in Markham

  • worldseries_22 Jack Jansen (@worldseries_22) reported

    @ItsDeanBlundell @GrantEngland7 @Rogers A loud mouth jack *** would promote that theory yesterday seriously as if insinuated from a top level Rogers employee as the source. Eh Dean? You agree? Only a **** would shoot **** like that to get clicks right Dean?