Rogers Outage Report in Edmonton, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5H, T6R, T6T, T5T, T5P, T5A and T6L.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Rogers
Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
||
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
-
Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
-
Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
-
Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
-
John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
-
Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
-
Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@psamraj) reported
@Airtel_Presence @airtelindia You guys have problem in connection through @RogersHelps my Airtel number kicked out of network while roaming with valid IR activation in Canada and still not connecting
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𝐂
(@jamatisoxx) reported
@RogersBiz has the worst wifi ever🥲
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M A R N S
(@itsxbosstime) reported
@RogersHelps my internet is down and this seems to be becoming a regular outage as I seem to be contacting rogers suppose over my internet every time .I'm using my rogers wireless data to hotspot the leafs game. Will Rogers reimburse me for this?
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Hunniebee
(@FOTHunniebee) reported
@RogersHelps @lovellagrace This was 12 hours ago. Still down.
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Selig
(@ChanSelig) reported
@RogersHelps cable outage and internet outage. Helps
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MrFlagg (moist/gooey)
(@MrFlagg) reported
@RogersHelps hey. Just reset my hitron modem and now cusadmin/password doesnt work for login. What's the default?
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Michelle S
(@michey975) reported
@RogersHelps horrible service. Waited online to speak to someone over 1hr. For someone to tell me they can’t help me.
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RAVI SHARMA
(@itzravisharma) reported
@rogers @Fidomobile how can you keep customers out of internet for 6 hrs in 21st century.. check your records for L6P 2Y7 … such a shame .. pathetic service provider
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Chief Bee
(@ChiefKeefeBee) reported
@RogersHelps so you guys send me a text at 7am saying my service is fixed, why can I still not connect to the internet?
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Nadia
(@Nadia30701455) reported
@RogersHelps Toronto residents getting discounts on their services when everyone else gets absolutely nothing for crap services for things that don't work. How's that fair???