Rogers outages and service status in Edmonton, Alberta
Why is my Rogers service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W , T5Y , T5X , T5H , T5P , T6C , T6T and T5T .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
- Internet (54%)
- Wi-fi (15%)
- TV (15%)
- Total Blackout (7%)
- Phone (6%)
- E-mail (5%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 60 minutes ago |
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Internet | 3 hours ago |
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Internet | 5 hours ago |
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Internet | 15 hours ago |
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Total Blackout | 1 day ago |
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Internet | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta@RogersHelps any update on when service will resume
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Chris Tye (@SussexGeezer) reported from Edmonton, AlbertaDear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Étienne Alary (@ealary47) reported from Edmonton, Alberta@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Maher (@HeyItsMaher) reported from Edmonton, AlbertaI did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Jamin C (@Otipemisiw) reported@walker_bait @RogersHelps Get a wifi calling app and get a free number to use as backup when these things happen. Multiple on App Store and play store for free. Don’t miss out on vaccine because of an outage with workarounds
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Alvin Cheung (@xwushu) reported@RogersHelps Still waiting here in Stouffville. It dropped at 00:30 this morning. It is now 20:09. We are going on 20 hours with no service. Will individuals get credited? Or will we have to fight tooth and nail for the credit...
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Anita (@Anitaa__aaa) reported@AyshinMehrabi @Rogers ****://///
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Serge Churkin (@ChurkinSerge) reported@kevrevrun @AboutRogers @Rogers do you think that executives with fat paycheck will get nervous, lose sleep, skip golf games, or it will be some hard-working international students in some outsourced call centers who will have a really bad-bad day?
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Oh That Steve! (@ohthatstevenguy) reported@spindera19 @Rogers It's coming back online. Official story is "software update" from Ericsson. Pretty sad that they had a NATIONWIDE cellular outage most of the day. Pathetic.
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Freddy J. Mendoza (@0mega9) reported@CP24 @Rogers @Fidomobile This absolutely a pile of crap; this “professionals” forgot the simplest of all software network/maintenance. Use a test sever and a few local units before implementing it to the whole network. Will you consider the financial implant small businesses will have
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savio (@savio1961) reported@RogersHelps We should get a credit for this outage or people should start changing their provider.
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nishada medagoda (@nishada) reported@RogersHelps unacceptable outage, can't login to computer from 12.30 pm. Bravo rogers!
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WOLF 3rd life.😁😎 (@Wolfonthecliff) reported@_libour_ @RogersHelps I had service problems in my local area for a couple of months on & off ,I demanded a $100.00 rebate & i got it.
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John Ross (@Johnkelsey1989) reported@RogersHelps Until you invest in your system..there will always be problems Time to give telus a chance Crtc has to block these monopolies We have no choice..but to accept the most expensive cell phone networks in the world