Rogers

Rogers Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5X, T5Y, T5H, T6X, T6L and T6T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 01/23/2026 16:35

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • EvelynDoll5 Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • vproudian1 vproudian (@vproudian1) reported

    @RogersHelps When can i have the honour of being able to speak to a customer service manager ? seems like they cannot accommodate my request for an outcall. horrible policy and worst service of any company i have ever worked with. Over an hour on the phone with incompetent staff

  • Justin26750505 All Eyez On The Prize (@Justin26750505) reported

    @fordnation @Rogers home phone and internet needs to be stopped. They are charging people outrageous fees during a pandemic!!! That ******* makes far to much money and is a disease in Torontos viens. $100+ a month worth of fees for $400 bill. THATS INSANE. take money from him.

  • him00719 Himanshu (@him00719) reported

    @RogersHelps @Rogers is there a rogers outage I cannot connect to the internet..???

  • juanjoseiturbe Juan Solo (@juanjoseiturbe) reported

    @RogersHelps I was just billed $135 by Sportsnetnow for 6 months of service I don't want. I want my money back, please.

  • Arkdwls1 Anthony (@Arkdwls1) reported

    @RogersHelps how many outages until a decent connection that can last for 2 straight days at the very least for this bad internet service??? why am i still even with rogers. Absolutely terrible.

  • ColonelAngus17 Colonel Angus🍊🌹 (@ColonelAngus17) reported

    It took me five phone calls and hours of soul sucking, time theiving frustration to cancel and resolve billing issues with @Rogers but it *should* be done. Canadians clearly deserve better than this. #cdnpoli @NDP

  • CajunFox64 Cajun ⎛⎝ Fox ⎠⎞ (@CajunFox64) reported

    I find it sad that a company like @Rogers can shut your phone down in a second if you don't pay a bill but I've received over 60 spam calls from the same number over the course of 2 months and they can't put two brains cells together to block spam callers on their own network.

  • JaredUtah Jared (@JaredUtah) reported

    @Rogers seriously when will my internet service be available??? How about comping me a month service for the consistent outages.

  • mebutt1234567 justin amaral (@mebutt1234567) reported

    @RogersHelps hi 2:30am here in Toronto and the internet has been really bad. I was wondering if you guys over at rogers are having some soft of outage or server issues that can be causing the internet to be slow, im using internet to type this message but its still slow

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @SamiraFayez3 @Rogers Sometimes my down speed drops down as low as 280, and @Rogers is fine with that because they "do not guarantee speeds for wholesale internet subscribers" according to their ToS