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Rogers outages and service status in Edmonton, Alberta

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received May 28, 10:07 PM EDT.
  • 64% Internet (64%)
  • 14% TV (14%)
  • 11% Wi-fi (11%)
  • 6% Phone (6%)
  • 3% E-mail (3%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5K , T5X , T6X , T6L , T5Y and T5H .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, Fort Saskatchewan, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 2 days ago
Edmonton Internet 4 days ago
Edmonton Internet 4 days ago
Edmonton Wi-fi 7 days ago
Edmonton Internet 7 days ago
Edmonton Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • HeyItsMaher
    Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • HkyEdmOps
    Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • Imeegracia
    Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • aWYNNING
    Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta

    @jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE SUCKS ITS SLOW

  • Oxcanhosting
    Steve C (@Oxcanhosting) reported from Edmonton, Alberta

    Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.

  • eadriaans
    Emmet Adriaans (@eadriaans) reported from Edmonton, Alberta

    Please cancel the @rogers wrapped in red event commercial.

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • EvelynDoll5
    Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE sucks

  • vegaskev
    vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • jsam10983741
    Lt (Retired LAPD) Frank Columbo 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇨🇦 (@jsam10983741) reported

    @RhonaRaskin @RogersHelps @Shawhelp I feel your pain. I’ve had cell issues for some time. It’s not my phone but Roger’s. Text messages are delayed and/or I don’t receive them. And my phone defaults to Edmonton time? When I dealt with Shaw previously issues were better resolved and promptly.

  • TonyTeresi
    Tony Teresi (@TonyTeresi) reported

    WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

  • bluesparky666
    FTP/ACAB 🍉 (@bluesparky666) reported

    I just switched my phone to Fizz from rogers and now pay 50% less. Just wanted to share. Im not going to answer your calls @Rogers, you can **** all the way off. Next up, @TELUS internet, your time is up *******.

  • TheYogiPatel
    Yogi (@TheYogiPatel) reported

    @RogersHelps I need help with registering my online account. I don't have access to my account number & I don't have any way of retrieving it from any of the online services. Also, when I insist on getting in touch with a customer service person, the AI assistant disconnects the call.

  • BradenScheck
    𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported

    @RogersHelps I have the matter sorted - after 2hrs on hold, and a total of almost 3hrs to resolve the issue. For the amount of money I spend on @Rogers services, I would hope you'd hire more support members to reduce wait times.

  • chirutweet
    Chiranjeevi Nagiredd (@chirutweet) reported

    the account notes, yet no one is taking ownership. Even my latest visit was not properly noted on the account Customers should not be sent back and forth between customer care and stores for something this simple. Looking for a resolution without unnecessary visits.@RogersHelps

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps @TheKarltopia Rogers used to have a callback option -it was very convenient but it was discontinued a little while ago. Too bad.

  • GradyTripp00
    Adam ⚾️ (@GradyTripp00) reported

    What an absolute shitshow the @LiveNationON @Rogers @Rogers_Stadium venue is. I’ll NEVER go to a show there.

  • claudsfanuzzi
    Claudio Fanuzzi (@claudsfanuzzi) reported

    @RogersHelps Same level of customer service provided here I see I just spent 2 hours on the phone with your incompetent staff feeding me the same script. I have never been more disgusted with a company in my life the level of incompetence and lack of customer service should be studied.

  • mack1971
    MACK A (@mack1971) reported

    @RogersHelps Your agents ? You mean there’s more than one, it sure doesn’t look like it . Service on my cell phone sucks , called about the same issue a couple of months back and was told issue was solved as the reset network settings , same BS is happening again… give me some guidance YC