Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 1 outage signal in the last 24 hours around Edmonton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 2, 10:40 PM EDT.
- Internet (40%)
- Wi-fi (23%)
- Phone (19%)
- TV (13%)
- Total Blackout (4%)
- E-mail (2%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5J , T5H , T5P , T5A , T5L and T5X .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 3: Problems at Rogers
Rogers is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 11 hours ago |
|
Edmonton
|
TV | 1 day ago |
|
Edmonton
|
1 day ago | |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Phone | 4 days ago |
|
Edmonton
|
Internet | 4 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Steve (@Oxcanhosting) reported from Edmonton, AlbertaIsn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with
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Chris Tye (@SussexGeezer) reported from Edmonton, AlbertaDear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Maher (@HeyItsMaher) reported from Edmonton, AlbertaI did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaHey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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これは何の意味もありません (@TRSbizarro) reported@RogersHelps @towerguymatt Why? YOU should know when YOUR service is down. It should NOT be on the customer to notify YOU about YOUR OWN BUSINESS!!! The level of laziness within this industry is embarrassing to the human race.
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Lulu (@lulu5109) reported@Rogers I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times a day because it won’t reconnect on its own, and it’s affecting my work from home.
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Tammie (@tammie__cross) reportedGreat to see Rogers cheering on Team Canada. 🇨🇦 It would also be great if loyal customers trying to cancel a line didn’t have to sit on hold for over an hour. Customer service should be as strong as our team. @RogersHelps
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Doug Smith (@habsfanbc) reported@RogersHelps when's internet service expected to return in the Kanata K2L region?
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Ryan A (@lakelikeglass19) reported@RogersHelps @Bratt_world Sportsnet+ is an awful and unusable product.
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AT (@akanshtyagi2193) reported@Rogers i am trying to cancel my plan all doesn’t have option, call is not getting answered im roaming, pls help
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Accent Bldg Sciences Inc. (@AccentBldgSc) reported@RogersHelps Tried the self-help, it didn't work, the chat gave me the number to call and evidently was wrong, he switched me to business that says they have a backlog and hang up on me! It should be very simple especially when adding services
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Dimitra Kufudi (@DimitraKufudi) reportedHey @Rogers @RogersHelps our neighbors moving truck broke the cable wire to our house and we have no internet. My husband has been kicked around numbers for 2 hours, I’ve been in the queue for 45 minutes and still number 3. We work from home! Can you help us out please?
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Carole Gagne (@CaroleGagne108) reported@RogersHelps I HAVE ZERO ACCOUNT REMAINI G WITH YOU!!! I AM WITH BELL AND VIRGIN. NADA ROGERS/SHAW! I DID NOT JUST MOVE! I SHUT HER DOWN!
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Lulu (@lulu5109) reported@RogersHelps I’ve been transferred between 3 Rogers agents for hours with no resolution. My internet drops multiple times daily, I have to manually reboot the modem 4+ times/day because it won’t reconnect on its own, and it’s affecting my work from home.