Rogers outages and service status in Edmonton, Alberta

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, and Sherwood Park.

City	Problem Type	Report Time
Edmonton	Internet	60 minutes ago
Edmonton	Internet	3 hours ago
Edmonton	Internet	5 hours ago
Edmonton	Internet	15 hours ago
Edmonton	Total Blackout	1 day ago
Edmonton	Internet	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 8 minutes ago from Edmonton, Alberta

  If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

• 
  Jon G. (@WhiplashHimself) reported 8 minutes ago from Edmonton, Alberta

  I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers

• 
  Chris March (@HkyEdmOps) reported 9 minutes ago from Edmonton, Alberta

  For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

• 
  doormouse (@GehlD) reported 10 minutes ago from Edmonton, Alberta

  @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

• 
  Imee Grace (@Imeegracia) reported 14 minutes ago from Edmonton, Alberta

  Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

• 
  Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported 15 minutes ago from Edmonton, Alberta

  @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

• 
  Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported 15 minutes ago from Edmonton, Alberta

  @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

• 
  Jon G. (@WhiplashHimself) reported 16 minutes ago from Edmonton, Alberta

  Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

• 
  Evelyn Doll (@EvelynDoll5) reported 20 minutes ago from Edmonton, Alberta

  @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 30 minutes ago from Edmonton, Alberta

  @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

• 
  Nick (@PNM_79) reported 32 minutes ago from Edmonton, Alberta

  @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

• 
  Jon Perry (@FlamesfanWrag) reported 32 minutes ago from Edmonton, Alberta

  @RogersHelps any update on when service will resume

• 
  Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported 37 minutes ago from Edmonton, Alberta

  @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

• 
  Chris Tye (@SussexGeezer) reported 45 minutes ago from Edmonton, Alberta

  Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

• 
  John Kerby (@JKerby_88) reported 48 minutes ago from St. Albert, Alberta

  @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

• 
  Nick (@PNM_79) reported 49 minutes ago from Edmonton, Alberta

  @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

• 
  Étienne Alary (@ealary47) reported 53 minutes ago from Edmonton, Alberta

  @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

• 
  David Hopkins (@Harpo69) reported 55 minutes ago from Edmonton, Alberta

  @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

• 
  Maher (@HeyItsMaher) reported 55 minutes ago from Edmonton, Alberta

  I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

• 
  Nick (@PNM_79) reported 56 minutes ago from Edmonton, Alberta

  @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jamin C (@Otipemisiw) reported 3 minutes ago

  @walker_bait @RogersHelps Get a wifi calling app and get a free number to use as backup when these things happen. Multiple on App Store and play store for free. Don’t miss out on vaccine because of an outage with workarounds

• 
  Alvin Cheung (@xwushu) reported 6 minutes ago

  @RogersHelps Still waiting here in Stouffville. It dropped at 00:30 this morning. It is now 20:09. We are going on 20 hours with no service. Will individuals get credited? Or will we have to fight tooth and nail for the credit...

• 
  Anita (@Anitaa__aaa) reported 8 minutes ago

  @AyshinMehrabi @Rogers ****://///

• 
  Serge Churkin (@ChurkinSerge) reported 12 minutes ago

  @kevrevrun @AboutRogers @Rogers do you think that executives with fat paycheck will get nervous, lose sleep, skip golf games, or it will be some hard-working international students in some outsourced call centers who will have a really bad-bad day?

• 
  Oh That Steve! (@ohthatstevenguy) reported 12 minutes ago

  @spindera19 @Rogers It's coming back online. Official story is "software update" from Ericsson. Pretty sad that they had a NATIONWIDE cellular outage most of the day. Pathetic.

• 
  Freddy J. Mendoza (@0mega9) reported 14 minutes ago

  @CP24 @Rogers @Fidomobile This absolutely a pile of crap; this “professionals” forgot the simplest of all software network/maintenance. Use a test sever and a few local units before implementing it to the whole network. Will you consider the financial implant small businesses will have

• 
  savio (@savio1961) reported 15 minutes ago

  @RogersHelps We should get a credit for this outage or people should start changing their provider.

• 
  nishada medagoda (@nishada) reported 16 minutes ago

  @RogersHelps unacceptable outage, can't login to computer from 12.30 pm. Bravo rogers!

• 
  WOLF 3rd life.😁😎 (@Wolfonthecliff) reported 17 minutes ago

  @_libour_ @RogersHelps I had service problems in my local area for a couple of months on & off ,I demanded a $100.00 rebate & i got it.

• 
  John Ross (@Johnkelsey1989) reported 21 minutes ago

  @RogersHelps Until you invest in your system..there will always be problems Time to give telus a chance Crtc has to block these monopolies We have no choice..but to accept the most expensive cell phone networks in the world