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Rogers outages and service status in Edmonton, Alberta

Service-wide status: Rogers

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.

Share of direct reports from this area over the past 30 days.

  • 71% Internet (71%)
  • 12% TV (12%)
  • 6% E-mail (6%)
  • 6% Wi-fi (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5R , T6J , T5H , T5M , T5T and T5K .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

Rogers signals over the past 24 hours, with local activity from Edmonton, Alberta and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.

CityProblem TypeReport Time
Edmonton Internet 10 days ago
Edmonton E-mail 10 days ago
Sherwood Park Internet 12 days ago
Edmonton Internet 13 days ago
Edmonton Internet 13 days ago
Edmonton TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • EvelynDoll5
    Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • JKerby_88
    John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • HeyItsMaher
    Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • Roopanova
    🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, Alberta

    I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

  • JKerby_88
    #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps LTE sucks

  • HkyEdmOps
    Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • WhiplashHimself
    Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • Harpo69
    David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • autumnwhisperz
    Joy (@autumnwhisperz) reported from Edmonton, Alberta

    @WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!

  • Werdnah
    Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • JKerby_88
    John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • eadriaans
    Emmet Adriaans (@eadriaans) reported from Edmonton, Alberta

    Please cancel the @rogers wrapped in red event commercial.

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Briancobalt
    Brian (@Briancobalt) reported

    @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

  • banknotekb
    BNKB (@banknotekb) reported

    @RogersHelps @Rogers I purchased the Africa Travel Pass and it doesn’t work. I was promised an update within 24 hours and received nothing. I then waited 2 more hours for a specialist, only for the chat to be ended without resolution. Can someone help before I escalate this to the CCTS/CRTC?

  • JayGenXer
    JayGen 𝕏 er🇨🇦 (@JayGenXer) reported

    @DanMac2014 @Rogers They have the monopoly.. zero customer service and zerofks

  • westcoastgirl1
    Annie ~ Freedom Enthusiast 🌿 (@westcoastgirl1) reported

    Rogers just called me, I asked them why? They hung up instead ... great customer service you got going on @Rogers -- if you were wanting me to switch this is not the way

  • caiello2
    Cristina Aiello (@caiello2) reported

    @RogersHelps Do you have any idea how long the wait time is for customer service or technical assistance. Hire more staff and train them fully.

  • Tony45190554669
    Tony (@Tony45190554669) reported

    Anyone else wasted more than 4 hours on hold with @Rogers and their pathetic new AI garbage? Something is wrong here.

  • GraemeHolfeld
    Graeme Holfeld 🇨🇦 🍁 🇬🇱 (@GraemeHolfeld) reported

    @GinoHard_ Brutal. @Rogers and @Sportsnet - thanks for destroying just about everything I loved about watching hockey in Canada. Your senior leadership and board is of the worst character. Our children will never grow up with anything close to what we used to have. Eff you.

  • Godblessedchild
    Andrea JA (@Godblessedchild) reported

    @RogersHelps I am unable to get through to Rogers from last week concerning my new location and it is impacting my ability to work from home. This is quiet unacceptable. I need help ASAP

  • Millergram33
    Richard Miller (@Millergram33) reported

    @RogersHelps I have a malignant brain tumour, your company is not customer service friendly at all!!

  • RandalDucharme
    Randal (@RandalDucharme) reported

    @JayGenXer @BrendaShawPEng @Rogers They do it in purpose to make it harder to receive service or cancel your plan. Can't cancel if you can't get through.

Recent Rogers reports in Edmonton, Alberta

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Edmonton: Internet
  • Edmonton: E-mail
  • Sherwood Park: Internet
  • Edmonton: Internet
  • Edmonton: Internet
  • Edmonton: TV

Rogers detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Rogers is not working

For address-specific information and any available restoration estimate, use Rogers's official outage checker. Check Rogers outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Rogers; report your own experience using the report button above.

View Rogers service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

Rogers outage reports by location

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