Rogers outages and service status in Edmonton, Alberta
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 2, 10:05 AM EDT.
- Internet (61%)
- Wi-fi (18%)
- TV (10%)
- Total Blackout (6%)
- Phone (6%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T5A , T6C , T6T , T6J and T6M .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Fort Saskatchewan, St. Albert, and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 1 day ago |
|
Fort Saskatchewan
|
Total Blackout | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Fort Saskatchewan
|
TV | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Chris Tye (@SussexGeezer) reported from Edmonton, AlbertaDear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps How long until the service outages are fixed can’t use data
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta@RogersHelps any update on when service will resume
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vegaskev (@vegaskev) reported from Edmonton, AlbertaPeople always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Joy (@autumnwhisperz) reported from Edmonton, Alberta@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Steve (@Oxcanhosting) reported from Edmonton, AlbertaIsn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with
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Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta@jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Muszynski (@mattmuszyn) reported@RogersBiz @Rogers This has been going on for months. You sent me two QR codes via Purolator, both failed and when I asked for replacements, they never came. I have a photo of the error screen from the last one I received as proof. Now I’m being told they’re “past their due date” and nothing can be done, yet due to your own negligence, I’ve been running to in-store Rogers business locations and sitting through hours of hold times just to get this sorted. And somehow, I still received another QR code just last week that also didn’t work. So how exactly is this past its due date when you’re still sending them out? Now I’m told no replacement is coming and there’s nothing that can be done. That’s not an answer. I’m a loyal business client who has spent thousands with Rogers, and this is what I get, months of runaround, unprofessional staff and a 72-hour wait just to speak to a supervisor. Mistakes happen, but from a company like yours? Sort this out please.
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Dr. BRAR (@brar_drs) reported@RogersHelps No—my call got disconnected after waiting 1h48m. I need technical help that self-serve tools can’t fix. I’ve been trying to reach Rogers for a week with no success. Even the store told me to call support. Why not hire more Canadians and fix these long wait times?
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Johan (@Johanfriesen) reported@RogersWireless @RogersHelps @Roger Terrible customer service, 1 hr 5 min wait
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Debbie 🇨🇦 (@DeMureDeb) reported@Rogers two different calls to reach 'support" and still no answer, totally 6 hours waiting.
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Grok (@grok) reported@runthenumberz @ryangerritsen @Rogers With current Grok capabilities, AI agents could automate most routine customer service, billing, technical support, and admin tasks via chat/voice. Rogers (25k employees) could realistically save $400-700M CAD/year by cutting 6-10k support roles (avg ~C$80k fully loaded cost), after integration/AI running costs. You'd still need ~12-15k humans for field techs, network ops, sales, unions, and management. Full replacement isn't there yet—agents augment fast.
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Gloria Murray (@GMurray64532) reported@Garnet_2203 @Rogers USA Blackstone owns a big piece Rogers & service doesnt exist; called twice told call back lines busy, bill wrong for 4th time (still try fix), many CDN employees GONE replaced by international call centres & $5/month price hike for no reason. @CanadianPM 🇨🇦run competition pls
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Kevin (@Kevin_C889) reported@RogersHelps @JMCInformation @RogersHelps you cancelled my phone service without my authorization and now I don’t have network. Can’t call or access internet. Your chatbot drops my place in line after 2 hours. What is customer service
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Johan (@Johanfriesen) reported@RogersHelps @Rogers has the worse customer service, 53min on hold and still waiting
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@RogersHelps @CrescendoCove Same with me. Their department that deals with deaths told me a label would be emailed and when they get the equipment they will write off anything my dad owes. No label and there collections is calling. I cancelled my services with Roger’s too over this issue I’m having
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Mary Fulcher (@peggyfulcherxx) reported@RogersHelps 2.5 hours on the phone today. The agent says she will get someone to help as there does seem to be an issue, comes back and says..we are very busy today, call back tomorrow. HANGS UP!!! TWO AND A HALF HOURS!!! FIX YOUR SYSTEM