Rogers

Rogers Outage Report in Edmonton, Alberta

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The latest reports from users having issues in Edmonton come from postal codes T5H, T6W, T6R, T5Y, T5T, T5X, T6T and T6J.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 12/12/2025 07:20

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, St. Albert and Fort Saskatchewan.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaSherwood Park Internet
CanadaEdmonton Phone
CanadaEdmonton Total Blackout
CanadaEdmonton TV
CanadaEdmonton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • fortwodriver Frank Heisler (@fortwodriver) reported

    @kdangerfield @Rogers Any providers running on Rogers are affected. If you hear from Bell users, it's because they can't reach Rogers users because the Rogers network is completely borked. Rogers just turned back on some voicemail boxes, though.

  • BODowda Braden O'Dowda (@BODowda) reported

    @RogersHelps @phil_jacobson Your team never works quickly. Your company ******* sucks. all your doing is mitigating. I'm seriously done with all the ******* bullshit you throw at people when you **** up. Phones are necessary and you're taking advantage.

  • dgirlcan27 Daena Belisle (@dgirlcan27) reported

    @RogersHelps All your customers are dealing with this outages..wtf.. get your collective shiat together

  • Omarcito105 Omar Espinoza (@Omarcito105) reported

    @Rogers I had to make very important calls this morning but because of service down I am not able to complete, it’s very frustrating because we don’t know what time this issue will be resolved.

  • rdshahpuri Raman Singh (@rdshahpuri) reported

    @Rogers any updates when the service will be restored???

  • itsnavvirk Nav Virk (@itsnavvirk) reported

    Hey @Rogers @RogersHelps not to be annoying but do we know how much longer we won’t have service ?? Okk thanks

  • howeller44 Lawson (@howeller44) reported

    @Rogers ... If I'm late on my payment, you shut off my services... When your network goes down can the 10.8 million Canadians that rely on you sue you for breach of contract? I hope so.

  • madniahmedani M Madni Ahmedani (@madniahmedani) reported from Mississauga, Ontario

    @Rogers @RogersHelps When u gonna fix it?

  • mor10 Morten Rand-Hendriksen (@mor10) reported

    @TomGreen @Rogers @RogersHelps Core system failure. Considering how these systems work, system-wide issues are not surprising at all. Many single points of potential failure.

  • NJCthoughts Neil Carroll (@NJCthoughts) reported

    @RogersHelps @hangingardinPry The way you put the word "some" instead of most is the worst type of gaslighting. Your company screwed up and it is having a major impact on a large number of people. Fully admit your mistake and then fix it. Enough of this "it's not that bad" or it's "only affecting some people"