Rogers

Rogers Outage Report in Edmonton, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T5H, T5X, T6X, T6L and T6T.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Edmonton, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Edmonton, Alberta 01/21/2026 10:50

January 21: Problems at Rogers

Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Edmonton, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Edmonton, Alberta

Latest outage, problems and issue reports in Edmonton and nearby locations:

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • EvelynDoll5 Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • luviaman Luis Alegria (@luviaman) reported

    @RogersHelps Having issues with Internet and Cable in the Victoria Park and Lawrence Area…. Completely down

  • Monirul30141977 Monirul Islam (@Monirul30141977) reported

    @RogersHelps Your Technical support is just pathetic. Help desk teak transferred to Technical support. But waiting for 25 minutes still not able to reach the Technical support team.

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @SAndersonshpk @Colleen90544980 @Rogers Whatever issues we had at the beginning were dealt with by the Costco reps.

  • RobinADupuis Robin Dupuis (@RobinADupuis) reported

    @AndFreedoms @SAndersonshpk @Rogers Same. Never again.

  • BossLady4T7 DAMJ 🍁🍁🍁 (@BossLady4T7) reported

    @leftmindset @SAndersonshpk @Rogers I can vouch for that. Years ago, we were with Rogers and the service was so bad, they charged us thousands for no service. Switched to Bell & have never had a problem & their customer service is prompt and friendly.

  • Hitecsoftouch David Dawkins (@Hitecsoftouch) reported

    @SAndersonshpk @Rogers Never trust Rogers. Scumbuzzards.

  • Directorscottv scott vieira (@Directorscottv) reported

    @Rogers hey why is my internet down it’s down at the worst time

  • leftmindset Anti-Conservative Albertan ❤🌎🌹 (@leftmindset) reported

    @SAndersonshpk @Rogers I left them years ago and never went back. I like Bell mobility. Costs a little more but service is superior to Rodgers and Telus. I never lose data my connection even in elevators and underground parking.

  • fifty2shrimp WorshiptheGoddess (@fifty2shrimp) reported

    @Ara74458743 @SAndersonshpk @Rogers Bell is the WORST. This bill is higher than it's supposed to be. "We won't adjust your bill. *

  • AndFreedoms Canadian in Alberta (@AndFreedoms) reported

    @SAndersonshpk @Rogers Haven't been with Rogers for 20 years but had billing issues with them way back then