Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Edmonton, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Aug 15, 11:37 PM EDT.
- Internet (71%)
- E-mail (6%)
- Wi-fi (6%)
- TV (6%)
- Phone (6%)
- Total Blackout (4%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5H , T5X , T6L , T5Y , T5A , T5E and T5W .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 2 days ago |
|
Edmonton
|
Internet | 4 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
Edmonton
|
TV | 6 days ago |
|
Edmonton
|
Internet | 6 days ago |
|
Edmonton
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures π»π¦π¨π¦ππ° (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaHey @RogersBiz you have got to have without a doubt the absolute worst service of any company Iβve ever tried to deal with, you should be ashamed how bad it is.
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Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.π‘
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AlΓ£nΓ£tudΔ (@aWYNNING) reported from Edmonton, Alberta@jamesgraham32 @OilersAlbMom @Rogers He made a better door. πππ Iβm 5β7β so I donβt know their struggles. Poor little ppl. Hehehe
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π¦π¨π¦ Bollywood Roop π¨π¦ π¦ (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesnβt work underground on the @takeETSalert underground LRT platform I want it to
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π¦π¨π¦ Bollywood Roop π¨π¦ π¦ (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this wonβt happen again
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why weβre not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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vegaskev (@vegaskev) reported from Edmonton, AlbertaPeople always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Chris Tye (@SussexGeezer) reported from Edmonton, AlbertaDear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps How long until the service outages are fixed canβt use data
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SheMet π¨π¦ (@SheriMetcalfe2) reported@RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?
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Michael DelPiero (@MikeDelpieroX) reported@grok @Rogers @Grok based on the average number of calls handled by a call-centre agent per day, how many additional customer calls could Rogers handle each day with those extra 1,240 agents?
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Pav (@hwspav) reported@RogersHelps This isn't helpful. Also been on hold for 45 mins now. So happy you guys made cuts. The customer support is too notch. π
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' Nell π (@_jaannelle) reported@Rogers fix up
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CoopersMom π (@JaneCornwell11) reported@Rogers So the the CARDBOARD COLD PIZZA WASN'T EATABLE BUT YOUR PEOPLE SAID WE DON'T GIVE REFUNDS. SO WHO THE F-_K STANDS BEHIND THIS ISSUE? GET READY, I AM GOING TO HAUNT INSTACART EVERY DAY ON SOCIAL MEDIA!
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FK (@dagdakiayaz) reported@Brevity_ii @Rogers Idk what they are trying to do. 0 customer service. They are expecting to me wait in the line 3 hours.
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E. S. (@gewked) reported@CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.
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Just a user (@SociallyNumb13) reported@RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.
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Clayton Yates (@ClaytonYates17) reported@h_n_z @BenLypka @Rogers When Rogers shut down the radio stations in Vancouver and Calgary, it meant a large number of people lost their jobs. If podcasts are the way going forward, then why didnβt they just start a bunch of podcasts instead and employ those people that they left unemployed?
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Arsalan S. (@arsalansaleem_) reported@RogersHelps @RogersHelps now technical is transferring me to customer services dept,