Rogers Outage Report in Edmonton, Alberta

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy

@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.

@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

@RogersHelps How long until the service outages are fixed can’t use data

Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.

@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

People always crap on the cellphone companies but yet again, I received great service from @rogers today.

@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

@RogersHelps any update on when service will resume

Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.

I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

I could buy 140 stamps and mail each text faster and for the same amount of money as this 14 Pro Max does for $150 a month on @rogers pathetic network

@RogersHelps saw a package I wanted but can’t get why because I am an old customer!! Walking over to Telus as they have the same package! Guess #loyalty doesn’t matter anymore. Great service and great retention #not!

@Rogers Why don't your internet modems have sim cards in them? You need some kind of fail-safe for when the cable internet goes down. The internet has become too important to allow outages and you charge us too much to allow outages to be a thing. Fix your ****.

hi there @Rogers I will literally never voluntarily pay you with my credit card, but the account number that I have does not work for the Bank of Montreal... and nothing in any of your apps gives me any indication of any other possible account number.

@TylerJohnWiebe @Rogers When rodgers went down this summer that should have been red flag enough for everyone to jump ship. Bell or bust

@Rogers I have had Ignite for almost 3 months now, and so far I’m loving the service. One thing I do wish, is that radio apps would be added. In the US, X1 has support for SiriusXM and iHeartRadio, so it would be simple to implement here. Maybe @RadioplayerCa could develop an app

@RogersHelps @Schuyler12 Not acceptable. Your CEO has been sending us emails since July about how this would never happen again. This is worse than July. I don't care if it's not your fault someone cut the fibre. You should be prepared for these things, as I know it's not the first time.

@RogersHelps your “MyRogers” app update is useless login out every time. #Fixit #useless now

@Rogers Worst provider there is. I can't wait until December when I can change providers!

@DisneyPlusHelp @RogersHelps I cancelled my Disney+ subscription through @Rogers and subscribed directly through Disney+. Just got an email that my direct subscription has been paused. I already canceled the Rogers one. How do I fix this?