Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Edmonton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 12, 2:49 PM EDT.
- Internet (53%)
- Wi-fi (21%)
- TV (12%)
- Phone (12%)
- Total Blackout (2%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5X , T5T , T5K , T5A , T6E , T6N and T6C .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Rogers
Rogers is having issues since 09:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, Fort Saskatchewan, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Phone | 46 minutes ago |
|
Sherwood Park
|
Internet | 15 hours ago |
|
Edmonton
|
Phone | 1 day ago |
|
Edmonton
|
TV | 4 days ago |
|
Edmonton
|
Wi-fi | 4 days ago |
|
Edmonton
|
TV | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Mišo (@Mistovski) reported from Edmonton, Alberta@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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vegaskev (@vegaskev) reported from Edmonton, AlbertaPeople always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Alãnãtudē (@aWYNNING) reported from Edmonton, Alberta@jamesgraham32 @OilersAlbMom @Rogers He made a better door. 😝😝😝 I’m 5’7” so I don’t know their struggles. Poor little ppl. Hehehe
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Steve (@Oxcanhosting) reported from Edmonton, AlbertaIsn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with
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Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Aurora Bullealis (@aurorabullealis) reported@Rogers Why the hell is it so hard to cancel your internet plan? We're living in 2026 and I still have to call an agent and wait an hour to cancel a subscription? No wonder you are having to layoff people. Rogers is a dying business and will not exist in coming years.
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Joe Byron (@JoeByron87) reported@MapleLeafs @Rogers **** right off, this **** is so rigged
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Hopp (@HOPP7727) reported@RogersHelps They said they “promise to contact me when this issue is fixed” I am still waiting, and losing confidence they will in fact keep their promise. He even took my contact info if you believe it.
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AAM (@jrmukadama) reported@Rogers Why isn’t Rogers showing the Leylah Fernandez match from the Rome Open? When a Canadian player is on court, I’d expect Rogers/Sportsnet to televise it. Is that asking too much from a Canadian company? Canadian tennis fans want to support Canadian athletes.
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eris (@eristheslayer) reported@bcrawfordjr @Garnet_2203 @Rogers Recession is here. They will NEVER admit it
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Marie ♡ (@mariestellaa_) reported@RogersHelps Everything is correct and automatic time is toggled on. It eventually corrected but it seems like it’s a network problem?
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Craig Mask (@cjmask83) reported@RogersHelps It resolved itself last night while I was in the queue for support. It was the second time in the last few days the issue has cropped up, so I’m hoping it won’t be back.
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Luminier (@Lunar_Dusk) reported@RogersHelps Thank you. Finally, I got an email with the final bill today. This May/20, it will automatically be paid, and I will cancel my bank account. Thanks again for your effort.
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michael squires 𝕏 (@michael12659502) reported@Rogers what should i do? stay or leave? i drove 40km today. ive been having issues with my phone and wanted to upgrade. i verified they had in stock and went. was greeted by a less than motivated woman who turned me around, said it’s better to do it online. i left with nothing
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purva gevaria (@purvagevaria) reported@RogersHelps Buddy again repeating- did that 4 times. NO RESOLUTION so far.