Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 6 outage signals in the last 24 hours around Edmonton, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jul 15, 10:49 AM EDT.
- Internet (61%)
- Wi-fi (18%)
- Phone (14%)
- TV (6%)
- E-mail (2%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5H , T5Y , T6L , T5X , T5T , T5L and T5A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Rogers
Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Wi-fi | 38 minutes ago |
|
Edmonton
|
Internet | 41 minutes ago |
|
Edmonton
|
Internet | 42 minutes ago |
|
Edmonton
|
Internet | 1 hour ago |
|
Edmonton
|
Internet | 3 hours ago |
|
Edmonton
|
Internet | 18 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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Étienne Alary (@ealary47) reported from Edmonton, Alberta@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaConsidering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, AlbertaIf traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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John Kerby (@JKerby_88) reported from St. Albert, Alberta@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Steve C (@Oxcanhosting) reported from Edmonton, AlbertaHey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Chris March (@HkyEdmOps) reported from Edmonton, AlbertaFor anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Nick (@PNM_79) reported from Edmonton, Alberta@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta@RogersHelps any update on when service will resume
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Kian Zachary (@kian_zac) reported@RogersHelps I really need to get my issues resolved.
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Matt Keip (@CanuckTarheel) reported@provincesports In this column I hope Mr. Taylor is only criticizing Toronto & not all of SW Ontario. K-W is a top 12 media market in Canada & we're angry with @Rogers as they shut down our only local news talk station.
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Alison S. (@yidchick) reportedthe people @RogersHelps employees have tiny pee pees and even tinier brains. Worst customer service, doesnt give a rats *** about helping customers. I am going to look into switching bec i have had it.
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Dean Rohrer 🇨🇦🇬🇱 🇺🇦🇲🇽🇵🇦🇪🇺🐘😷 (@wdrohrer) reported@RogersHelps Stop trying to pass the buck! I was a Shaw customer years and never received a single marketing call. NOT ONE. Since @Rogers acquired Shaw the calls starting coming and won’t stop no matter how many times I have requested them to cease. You need to lose your license!
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Victoria Joss (@VictoriaJoss) reported@RogersHelps I’m finding it increasingly difficult communicating with S/R. All Twitter “chats” have suddenly disappeared & speaking to a human being seems old school. Now we’re beset with bots who give pat answers unrelated to the question or FAQs that don’t help. IS there an actual phone#?
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Jeff (@hdhntrjeff) reported@RogersHelps I have been on hold for over an hour for customer service. #dobetter
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🏒⛳️ Mark Kennedy 🇨🇦 (@MarkKennedyQW) reportedLooks like the internet outage is affecting not only @cogeco but reports that @Rogers and @Bell also down as well. Let the conspiracy theories begin.
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Jeremy Stewart (@decstewartje) reported@RogersHelps @vandana_bhalla How about stop buying out your competition to the point where you have no capital left and need to lay off ALL your Canadian support team and move support overseas?
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Carl Perkins (@Stagger1Lee2) reported@RogersHelps @SuckMySocks12 This is a nationwide issue. I couldn’t watch the World Cup and all my other recordings the sound was going in and out. Terrible service
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Jasmine Kaur G (@jgarcha) reported@RogersHelps What is causing all of these service disruptions?? I am paying almost $300 a month, my bill keeps going up but the service keeps going downhill. Very frustrating and disruptive.