Rogers Outage Report in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T5H, T5X, T6X, T6L and T6T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
TV | |
| Edmonton |
Phone | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps Can’t you help me out know
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
-
Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps LTE SUCKS ITS SLOW
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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T. Pang
(@traceepang) reported
@Rogers ridiculous service!! I booked a installation to upgrade my service at 10am to 12pm and the technician NEVER showed up!! Called the customer service and said they cannot help, just told me keep waiting! That’s really not acceptable!!
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Andre Cleroux
(@AndreCleroux) reported
Several people I know on the @rogers wireless network in Chatham have had zero cellphone service since Thursday. No ETAs provided. @RogersHelps... Any information? @CRTCeng
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Ameen
(@ameen_sharma) reported
@Rogers anyone there to help?? Customer care forgot after putting on hold
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little john
(@johnpics12) reported
Seriously though @RogersHelps why send me to a store to pick a watch and no one has the right info you post on your website $29 per month and $0 on monthly network fee but this guys have no clues what I was talking about but it’s on site 😒😜
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Vivere sine timore (Live Fearlessly)
(@Joseph2653) reported
@RogersHelps 3 days of occasional cell service and zero internet. We have a generator so we have power and still zero Rogers service. Cancel the Shaw deal and fix the fdcking service you are already charge $00s of dollar for
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Ryan
(@Ryankalen) reported
@drellatsun @RogersHelps @Rogers That’s the biggest problem switch to bell and then back to Rogers and then back to bell…. Endless circle jerk of pain
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Jacqui
(@JacquiKJanes) reported
Is everyone's internet with @RogersHelps going up and down all day?
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Krista Sayeau
(@rambling911) reported
@Rogers @RogersHelps getting spammed by texts saying internet issue fixed, when it's not.
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Cindy Rossi
(@CindyRossi77) reported
@RogersHelps I watched ET on Global today and Described Video was off. If Big Brother is in Global at 7 p.m. and ET is only aired on NBC it's off. When ET is on Global and NBC Described Video is on. Fix it.
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🇨🇦🏒 Chatty Cathy Cody🏒🇨🇦
(@MeanmuthaC) reported
@RogersHelps I spoke with Anna (Nicole in Moncton) who also had the problem on her personal cell phone and she suggested we use the 1-866-408-5465 line. A Kodo/Telus customer was not having the issue.