Rogers Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5Y, T5X, T5H, T6X, T6T, T5Z and T6C.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Kitts
(@catherinekitts) reported
@RogersHelps is doing everything possible to bring services back asap. Tip: If your neighbours have service but you do not – power off your modem for 2 mins then reconnect. That reset is sometimes really all that is needed! Reminder, free wifi at Navan arena/François Dupuis.
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Jon Modo
(@jonmodz) reported
@RogersHelps 6 days of Internet outage i think is too much. Most of us at home are “working at home” and we have been spending so much in cafes to do work. I understand the technicians are doing their best but in this is the 21st century.
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BigDee
(@BigDee59869599) reported
@RogersHelps Sounds like you're counting on individuals to ask questions instead of asking the masses to send damage information. Having single people DM you is slow. But a post requesting people to report physical infrastructure damage seems faster and more reliable for locating purposes
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BigDee
(@BigDee59869599) reported
@RogersHelps Anyone mentioning any destroyed cable pegs in their yard? I haven't seen any @RogersHelps or @Rogers posts along people to report damage? It would help speed the process if there are any
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Lee Williams
(@ItsLeeWilliams) reported
@RogersHelps You’re not getting it. If I waive the automatic withdrawal as a “preferred” customer, you add $5 to my monthly bill. As a consumer customer, if I waive the automatic withdrawal, there is NO $5 added to my monthly bill. Why?
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Mr. Furry
(@rkval) reported
@RogersHelps is there a service interruption in London PC N6H 5N4
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Andrew
(@andrewjones8399) reported
@TravellerLife4 @RogersHelps Send a message to recovery_accounts_ on instagram for help
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Moltenink
(@moltenink) reported
. @RogersHelps You guys really don't have a clue what is going on do you? My service was restored this morning and I just got a text apologizing because there is a delay in fixing the issues at the location I informed you about. What is happening over there?
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flush-kun
(@my_gimme) reported
@RogersHelps It's times like these that I usually thank God for not having Rogers for any of my services, BUT my ISP uses Rogers for their cable internet service, so, FIX MY INTERNET R.T.F.N Please and thank you
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0xMeraux13
(@0xmeraux13) reported
@Rogers @Fidomobile What's up with your network! Issues started about a month ago S/W Brampton, now almost everywhere! Full LTE+ signal, data almost useless.