Rogers Outage Report in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5H, T5X, T5K, T5Y, T6L and T6X.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 12: Problems at Rogers
Rogers is having issues since 01:20 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, Fort Saskatchewan and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Phone | |
| Edmonton |
Phone | |
| Edmonton |
Total Blackout | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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The Kilani Family
(@Kilani_Family) reported
@RogersHelps @RogersHelps you can avoid a insane lawsuit if you just credit your customers a month worth of service because EVEN THEN the damage you have caused is beyond a months worth, especially to some people who lost thousands of not more from the outage,Ike my family for example.
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funnyface66
(@kimberleycoy) reported
@RogersHelps Great…that’ll sure help the thousands of dollars our store lost in sales over the weekend!
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Jack-A-Roe
(@ryanrdt) reported
@Mos_7ek @Rogers @Bell Bell is worse. Go to TELUS maybe? 10 years and my cell phone has never once not worked.
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Hamed
(@hamedj) reported
@CBCNews @RogersHelps how about taking some of that 1.56 billions in profits form last year to help out your customers instead of this insult. So glad I switch!
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Erick Lafranchise
(@SwodyQc) reported
@RogersHelps This sounds like a bad joke for someone who lost more than a hundred for the whole day lol
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Beth Allan
(@adolwyn) reported
@SweetSpotRD @RogersHelps @SaskTelSupport Yeah, Shaw Mobile is really iffy everywhere outside of cities in Alberta, I’ve found. Honestly, everyone seems to have trouble other than Sasktel in Saskatchewan.
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Financelot
(@FinanceLancelot) reported
@RogersHelps You never had our trust.
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Tibalt Ablaze.
(@Ansovald) reported
@RogersHelps If you want people to be happy STOP BUYING COMPETITIONS , DON'T BUY SHAW ETC ETC. You as a company has scared your reputation as Canada's best network..
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Steve Parker
(@SparkerSteven) reported
@RogersHelps So what about the other 5 days in Ottawa last month? Why does my next door neighbour pay 40% of what I pay for better service?? You better start treating customers like people…we talk.
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Error Repair
(@error_repair12) reported
@MjbOriginal @RogersHelps Having the same issue