Rogers Outage Report in Edmonton, Alberta
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If you are having issues, please submit a report below.
The latest reports from users having issues in Edmonton come from postal codes T6W, T5T, T5Y, T5H, T5X, T6X, T6L and T6T.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| TV | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Trumpcheesedoodle
(@trumpybonespur) reported
@JeffBarclayCPA @Rogers @rogerstv Mine also has the same issues of cutting out every 20 seconds No acknowledgment of the issue from Rogers and NO! I am not going to use your useless robot tech support BS nor am I willing to wait 3 hours to have a live agent tell me to unplug it for a bit.
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看不惯
(@namedgoghsan) reported
@RogersHelps Tomorrow change to Bell, help yourself👎
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Jennifer
(@jenniferkate83) reported
@K38Tweets @Rogers I have issues too with apps not loading when I use my wireless data (my wifi and home internet is a different provider)
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Jennifer Johnston
(@jennifer_jj) reported
@RogersHelps Geez, did you even read my tweet? I know you're just doing your job but please spare us the patronizing copy/paste form replies and pointless DM requests while you're still dealing w/ the outage issues. There's nothing you can do until that's resolved.
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stupendousgardenertrash
(@stupendousgard1) reported
@RogersHelps @adrianathompso4 Sorry but credit for 2 days of service is an insult. Some customers are still without service and what about those customers whose home phone service still NOT working. Like, you can hear them but they can't hear you. Yes, I know this because I work for you. $50 credit minimum.
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Treadmill Maschine 2.0 🇨🇦🇺🇦
(@Tread_mill37) reported
Hey @TD_Canada I waited 40 minutes on the phone to get an NSF deleted because of @RogersHelps being **** at cell/internet. And then your rep hung up on me as she was telling me what can be done. I’m 40 minutes into the second call. Your service sucks. You suck. TD sucks.
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Tokenicer ✲⥃⬢
(@Tokenicer) reported
@UtilityTheory @Rogers Who woulda thought something like that would happen to a centralized payment system?! $QNT would never 😤😤
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Robert
(@rockyw69) reported
@RogersHelps @theonlymarques Going on day 4 . 2 1/2 hourly on hold. Lady says they know of problems. Rogers wed Anna said no outrages in my area in 24 hours. They weren't trying to watch tv in my house because it didn't work. Appears to be working right now. Fingers crossed that.
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James Simpson 4x💉
(@j2simpso) reported
@RogersHelps @adrianathompso4 What about the 100,000+ Chatham-Kent residents who to this day don’t have Rogers cell service?
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Carty
(@stevecarty) reported
@eaje @Bell_Support @Rogers Thx Ed. “ We have determined that the interruption of Internet service in your area was caused by a network equipment issue. We expect your service to be restored between July 12, 2022 12:44 a.m. – July 12, 2022 04:44 a.m. We appreciate your continued Bell Customer Care