Rogers outages and service status in Edmonton, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Rogers generated 2 outage signals in the last 24 hours around Edmonton, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 19, 3:06 PM EDT.
- Internet (58%)
- Wi-fi (18%)
- TV (13%)
- Phone (7%)
- E-mail (2%)
- Total Blackout (2%)
The latest reports from users having issues in Edmonton come from postal codes T6W , T5T , T5X , T5K , T6T , T6E , T6N and T5A .
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Edmonton, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Edmonton, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Rogers
Rogers is having issues since 12:40 PM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edmonton, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Sherwood Park, Fort Saskatchewan, and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton
|
Internet | 3 hours ago |
|
Edmonton
|
TV | 19 hours ago |
|
Edmonton
|
TV | 2 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Internet | 3 days ago |
|
Edmonton
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Edmonton, Alberta
Latest outage, problems and issue reports in Edmonton and nearby locations:
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Emmet Adriaans (@eadriaans) reported from Edmonton, AlbertaPlease cancel the @rogers wrapped in red event commercial.
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Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta@RogersHelps any update on when service will resume
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#ThisIsBS (@JKerby_88) reported from St. Albert, Alberta@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaI've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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doormouse (@GehlD) reported from Edmonton, Alberta@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Andrew d. (@Werdnah) reported from Edmonton, Alberta@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Mišo (@Mistovski) reported from Edmonton, Alberta@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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Nick (@PNM_79) reported from Edmonton, Alberta@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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John Kerby (@JKerby_88) reported from Edmonton, Alberta@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Jon G. (@WhiplashHimself) reported from Edmonton, AlbertaI want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Steve (@Oxcanhosting) reported from Edmonton, AlbertaIsn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with
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Imee Grace (@Imeegracia) reported from Edmonton, AlbertaHey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Guy Smith 🇨🇦🏴 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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David Hopkins (@Harpo69) reported from Edmonton, Alberta@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Nick (@PNM_79) reported from Edmonton, Alberta@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁 (@Roopanova) reported from Edmonton, AlbertaUpdate on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🇨🇦 🇺🇸 (@CoachPaul_07) reported@rogershelps Internet currently down and so is your webpage to very service outages!
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💖✨Wendy✨💖 (@napruneat) reported@toddtalbot07 @Sportsnet @Rogers Yes, I am having the same issue, with my Rogers 😠
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JMP (@XJMPX) reported@RogersHelps please make an official statement on the outage - it has caused me and my coworkers wasted work #transparency #goodcustomerservice
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Ingeniator (@1ngenious) reported@MikeDelpieroX @for_vaughan @RogersHelps Sounds like blatant fraud and misrepresenting the term "customer support" even "help" for fucksake.
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🪷 Aisha 🪷 (@aishiebabiee) reported@Rogers cannot be serious... how can the automated call system end the call because you're experiencing a high call volume and instruct me to call back later???????? Y'all need to hit me back asap, what type of service is this? If this isn't dealt with my EOD I'm out
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Kevin Wright (@KevinADWright) reported@tobi @Rogers Set apn: mobile.apn this should fix tethering on Rogers but seems to kill tethering on US carriers fyi. Remember to switch back if you’re travelling.
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Robert Hunt (@mrhunt66) reported@RogersHelps No apparent issues. Working now after I reset my modem
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shehtazruslan.eth (@shehtazruslan) reported@RogersHelps i called and asked to cancel my account at the end of the current billing cycle last month but you guys are still trying to charge me for the internet bill of this month, the modem is already on its way to be returned, whats the deal with this new scam?
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The Toilet Trader 💙 (@SWSniper07) reported@RogersHelps @cdormsy You guys farmed out your customer service to sub par company that frankly doesn't give a shot if they help anyone or not, bait and hook then who cares right? Send them to AI chat bot or leave them on hold until frustration pays you up.
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Big Dave (@oldernewbs) reported@RogersHelps All 3 boxes delivering the same sketchy service.