Rogers Outage Report in Dorchester, Ontario
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Dorchester, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Dorchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (58%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Dorchester, Ontario
The most recent Rogers outage reports came from the following cities: London.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Wi-fi | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Dorchester, Ontario
Latest outage, problems and issue reports in Dorchester and nearby locations:
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stephb79
(@Taurus4u79) reported
from
London, Ontario
@RogersHelps I am getting frustrated with my internet problem since I’ve moved in now 2 weeks. It’s been lagging a lot . Even my iPhone has been even off my wifi . I call in and someone comes out says to upgrade ! I’m paying for a service that doesn’t work properly
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps We are on the cancellation list already, however the fact that a long time customer has to sit without cable for over 4-5 days is absurd.
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers so now after the Technician leaves we have no internet and no cable. Technician never told us we would be out of internet for 24-48 as the system will "reset itself". Called technical support and they haven't done anything for us. We need the internet for work.
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps This is ridiculous it over 6 hours of texting with some guy yesterday, only to be asked what's the phone number again you're calling about in the same stupid conversation with you guys. If something happens again to my elderly mother & she can't call 911 again....I need to speak
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Phillip denHollander
(@PhillipdH) reported
from
London, Ontario
@RogersHelps @meow173 Nice copy/paste response, but you don’t have the best deals out there. That’s exactly what was said to me when I switched from @virginmobilecan to Rogers, now I’m paying twice as much as I did with Virgin. Counting down the days until I can switch back.
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps Yes, I’ve tried that, to no avail. I’ve also tried restarting the network, also with no success
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
@RogersHelps You misunderstand, I don’t need help with Rome like home, I was just replying to your post about the canada/USA plan, saying roam like home is supposed to do that already
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John Stevenson ChPC
(@JohnSte82999632) reported
from
London, Ontario
@Rogers customer service SUCKS. My mobile phone has been out for 3 hours now and can’t call LD. Are they reachable. NOOOO
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@RogersHelps I filled out & sent the form back. Her phone and internet went down again last night. Someone needs to fix this & compensate her. She needs to be able to call 911 & have a reliable phone connection . 2 years this has been happening
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Amanda den Hollander
(@Amandaxxoo) reported
from
London, Ontario
Switched phone carriers from Virgin to Rogers. So impressed already with the level of customer service I received from their tech support. @RogersHelps
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@Rogers @RogersHelps hello, my elderly mother has been having problems with her home phone- you've sent people out to fix numerous times but it still doesn't work. She was sick, & couldn't call 911- THIS IS UNACCEPTABLE. Please tell me how we can rectify this issue
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Frank
(@FGluns) reported
from
London, Ontario
@D420Kato @pokelawls @RogersHelps @Bell Telus only have service on the west coast
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Andy Pelipiak🇨🇦
(@apelipiak) reported
from
London, Ontario
Just got an email from @RogersHelps apologizing for issues with my tv service this afternoon. I wasn’t home, so I wasn’t aware there were issues, but I appreciate the apology nonetheless Rogers
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Sarah Irene
(@missSARAHirene) reported
from
London, Ontario
@RogersHelps I've sent the DM already, but surely your company knows if there's an outage in the area. So far it seems as if GTA is affected as well after doing some research. It'd be nice if you could answer directly and honestly to there being an outage, and when it can be fixed.
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Zach Engel
(@Zach_Engel) reported
from
London, Ontario
@academyb612 @ThomasRVPE @LndOntRetweets @Rogers @TekSavvyBuzz @FidoSolutions even went out of there way to add a 24 month discount to my home internet plan when they failed to changed it when they said they would. Just truly amazing customer service in my opinion.
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Somialovestheleafs
(@SomiaGrooves) reported
from
London, Ontario
@LeezerShort @RogersHelps Thanks. Her service has been on & off for 2 years but after she couldn't call 911, I've had it. If they can't fix it, they need to just tell us so I can switch her to @Bell , which we may do anyways
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Mike Albert
(@MikeAlb34651296) reported
from
London, Ontario
@RogersHelps Why does your internet and now cable service stop working regularly. #pleasefixyourservice #overchargingfees #inadequateservice #bellthisisyouropportunity
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@RogersHelps Well we've had issues with our cable since last Tuesday on and off and finally lost it completely on Thursday. This comes just 4 days after getting upgraded to Rogers Ignite. Very disappointed with the outcome of "upgrading".
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Marc Waston
(@MarcWatson8) reported
from
London, Ontario
@Rogers we want this fixed now. Ridiculous having no cable since Tuesday and now not having internet and no cable. Complete bullshit. Worst Customer Service ever
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Courtney in Canada
(@CourtinCanada) reported
from
London, Ontario
When you reach out to @RogersHelps and it seems the customer service rep helping you left for break without actually helping you 😤
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Lulker
(@sjlulker) reported
@RogersHelps I having connectivity issues on my rogers phone. I am roaming in Cuba @Cubacel_ETECSA
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Benetta Yogendran
(@BenettaYo) reported
@RogersBiz I’ve been on the line for 2.5 hours to try and get a hold of a customer service representative to help me with my request regarding wifi issues and if Rogers can top up additional data for free of cost. This is unacceptable service.
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Ben Conway
(@ThatBigBen) reported
@RogersHelps is live chat down? Been waiting for almost an hour being transferred.
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Ashish Kashyap
(@redrackham66) reported
@RogersHelps Signed up for a new device financing/plan with Rogers. Was promised that I’d be charged taxes on the $20 additional to finance the device each month. In reality I’m being charged $2.47 more each month. I have 3 devices. Customer service won’t help.
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SAFINA LALANI
(@lalani_safina) reported
@RogersHelps Nuh uh. The last convo I had with Rogers said that XXX and that inclu tax . All of a sudden have a Crave charge. Don't want Crave. Never asked for Crave. Etc. I can send a PM.
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SAFINA LALANI
(@lalani_safina) reported
@RogersHelps Hey, @RogersHelps ... It's ridiculous. This hold. To get a stupid $20 charge reversed....that a manager isn't able to do? Isn't that something that managers - being managers - ought be able to quicksee reverse? And now I'm waiting for Retention dept... because I'm so fed up.
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Gisele Malenfant
(@MalenfantGisele) reported
Trying to cancel services for a deceased family member. @RogersHelps customer services keeps on sending us to RETENTION who kicks us off the wait list. 😒 4 weeks of this. Seriously are you guys that desperate for customers.
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Matty G with the unchecked curly hair
(@themattyg) reported
@RogersHelps When I login to my account and try to click manage on any of my services, I get bumped back to the home page, but only on Firefox. What's the deal?
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Daniel Kerray
(@digger_pro) reported
@RogersHelps 1.The fact I have to opt out doesn't take away the fact you have stored this information. If you are able to just inroll your client base in this program without consent is alarming and I would question the legality. If it's tied into the service contract that's also shady.
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Lil’ Miss Stubborn
(@Ktibbo20) reported
If you need help from @RogersHelps via telephone, you can get a person right away if you pretend to be a potential customer. But if you go through channels to speak to a rep as if you are already a customer, you get put on hold & eventually hung up on... again!