Rogers outages and service status in Douro-Dummer, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Douro-Dummer, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Douro-Dummer, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Douro-Dummer, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Rogers Issues Reports Near Douro-Dummer, Ontario
Latest outage, problems and issue reports in Douro-Dummer and nearby locations:
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Jeremy Gorrill (@JGorrill88) reported from Peterborough, Ontario@Bell I keep seeing @rogers commercials about 5G & wanted to know when will U become a 5G network for cellphone users like myself?
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Kevin OCallaghan (@kevynocallaghan) reported from Township of Selwyn, OntarioHey @Rogers do better at upgrading customers that have been with you 25 years. Appalling treatment at your Peterborough location. Fail at #customerexperience
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Jenn Nadeau (@JennNadeau8) reported from Havelock-Belmont-Methuen, Ontario@RogersHelps Still without phone service!
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Lars Nordgren (@Ingemar4910) reported from Douro-Dummer, Ontario@garry_keller @Rogers Left Rogers for TV and internet 3 years ago because if service problems. Only have cell phones there since I don't want everything with one vendor.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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CanadaSam53 (@canadasam53) reported@RogersHelps It took over an hour at 10 pm to get help it’s normally 25-30 minutes
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Lynn Without an E (@Moon_River05) reported@Rogers You got greedy and claiming GM Place but that wasnt enough you have to overtake Shaw. But what you didnt do was increase your staff to match your accounts accumulation...to the point where, I heard "Sorry, we are too busy to take your call, goodbye" Over and over and over for more than a month. Pssst It's Business 101 to NEVER EVER let that happen. Oh and Ive switched to Telus. Am I one lost customer, or 1 of many? 🤔
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🇨🇦 Peter 🇨🇦 (@peter101s) reported@dbhoops_ @RogersHelps @Rogers Don’t waste your time. Rogers has become useless after they contracted out to useless 3rd world countries their customer service. I cancelled all my services after 47 years with them.
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Luker (@Ryan3Luke) reported@RogersHelps Many houses on our street are out. Told nothing they can do cause they believe there isn’t a problem
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Jeff Jones (@thewiredserf) reported@RogersHelps We’ve spent hours queuing to speak with your teams in the last week. We’ve had two technicians come by and leave without resolving our issue. How do we escalate today without waiting 2 hours to speak to someone and then wait another day for a tech to arrive?
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Jeff Jones (@thewiredserf) reported@RogersHelps So no then? Abysmal customer service.
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chrisc (@nl_rock) reported@RogersHelps Only trying to cancel as person who set me up on new plan made it a new account number and didnt cancel my old plan, I would really like someone to contact me to fix this issue
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🐻❄️ Dave Sandford 🦌 (@Dave_Sandford) reported@RogersHelps how is it that I can't get through to Roger's wireless on the phone? Just ai crap and each time it says "we'll transfer you to a specialist" I'm told "we are experiencing higher calls than usual and we can't take your call" and then disconnects. Customer service 0/10
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shane conohan 🇨🇦 (@shaneconohan17) reported@FierySharky @Rogers @Sportsnet Dude wtf
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Georgiana Balanica (@GeorgianaB83826) reportedHey @Rogers you need to do a much better job at dealing with your customers! I’ve been waiting for more than 15 minutes today to be transferred to talk to a supervisor after dealing with a customer service representative for more than 30 minutes that couldn’t understand my request for a service upgrade! You can’t put customers on hold for that long without resolution so I had to drop the call! Train your employees and train them how to properly help customers meet their needs! I know I’ve been working in this industry for over 15 years! I’ve started in customer service however it’s not what it used to be! Now it seems you want to get rid of customers as fast as possible instead of helping them and ensuring they remain loyal to your business!