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Rogers outages and service status in Douro-Dummer, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Douro-Dummer, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Douro-Dummer, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Douro-Dummer, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Rogers

Rogers is having issues since 10:00 PM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports Near Douro-Dummer, Ontario

Latest outage, problems and issue reports in Douro-Dummer and nearby locations:

  • kevynocallaghan
    Kevin OCallaghan (@kevynocallaghan) reported from Township of Selwyn, Ontario

    Hey @Rogers do better at upgrading customers that have been with you 25 years. Appalling treatment at your Peterborough location. Fail at #customerexperience

  • JGorrill88
    Jeremy Gorrill (@JGorrill88) reported from Peterborough, Ontario

    @Bell I keep seeing @rogers commercials about 5G & wanted to know when will U become a 5G network for cellphone users like myself?

  • JennNadeau8
    Jenn Nadeau (@JennNadeau8) reported from Havelock-Belmont-Methuen, Ontario

    @RogersHelps Still without phone service!

  • mechetph
    mechetph (@mechetph) reported from Peterborough, Ontario

    @RogersHelps No service in Peterbrough

  • Ingemar4910
    Lars Nordgren (@Ingemar4910) reported from Douro-Dummer, Ontario

    @garry_keller @Rogers Left Rogers for TV and internet 3 years ago because if service problems. Only have cell phones there since I don't want everything with one vendor.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • eventidefarms
    Heather Foster (@eventidefarms) reported

    @JustMeJamie64 @Rogers Funny, I asked that question 8 weeks ago and got roasted for it. We have a job shortage in Canada, but Rogers has customer service all over the world and not here. Hmmmm.

  • Lord_Kartz
    Kartz (@Lord_Kartz) reported

    @JustMeJamie64 @Rogers When I have called in the past, support would say, “This is <name> from Rogers in <Canadian city>.” In some cases, it was true. Anyway, for Robbers to employ CS staff in Canada, they’d have to pay well which they (and others) don’t like to. Hence the outsourcing. Cheap labour.

  • shortfinal32
    shortfinal32 (they/lied) (@shortfinal32) reported

    @JustMeJamie64 @Rogers Rogers sucks.

  • CptNash2
    CptNash (@CptNash2) reported

    @JustMeJamie64 @Rogers Because since 2008,many companies were offered outsourcing financial incentives and generous tax breaks. I personally was on a team that closed a contact centre in Canada to relocate to the Philippines. I can tell you that it has nothing to do with superior customer experiences.

  • Kallista_Writes
    Kallista ~ life long learner, (@Kallista_Writes) reported

    @JustMeJamie64 @Rogers you can vote with your $. I'm no longer with Roger's. I'm with a local company for my internet. I can drive a mile and walk into the office, and sitdown with staff to discuss my account. There's never been a line up. Phone service is pretty quick too.

  • tokebekicittte
    White Chick (@tokebekicittte) reported

    @JustMeJamie64 @Rogers Rogers called me earlier today, I’m an ex customer. It was an Indian guy. He said he’d like to offer me half of what I was paying for my cellphone bill then asked me how much I paid. I replied,no, I don’t care and don’t call me back. 😒

  • nizon
    Paul (@nizon) reported

    @RogersHelps The explanation is a lie. My service continues to get worse. Drove the Trans Canada Highway from Falcon Lake to Winnipeg, lost service dozens of times. Yet you continue to charge more. How is this even remotely acceptable?

  • RobMeekel
    Rob Meekel (@RobMeekel) reported

    OMG @Rogers is such a piece of **** company. They completely changed their 611 dial in system to pay an account to AI to make things exponentially more difficult. Previously I could type in a few Numbers baddy bing baddy boom done finito get on with my day. Nope now I gotta AI

  • cookiegigan
    Cookie Gigan (@cookiegigan) reported

    @iCruiseify @RogersHelps @Rogers I guess 1 out of 2 isn’t bad. I hope you can get the 2nd resolved.

  • JustMeJamie64
    Just me - Jamie (@JustMeJamie64) reported

    @CognizantBeing @Rogers I will admit I received good service today, but it took over an hour of my time. The wait time to speak with someone was only 5mins. It was the amount of times I was put on hold while she “was checking” things. They must improve their service levels for call time as well as bring back more Canadian call centres. I haven’t even touched on privacy issues. @Rogers