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Rogers Outage Report in St. Albert, Alberta

Why is my Rogers service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Full Outage Map

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Rogers

Rogers is having issues since 07:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  • 54% Internet (54%)
  • 15% Wi-fi (15%)
  • 15% TV (15%)
  • 7% Total Blackout (7%)
  • 6% Phone (6%)
  • 5% E-mail (5%)

Live Outage Map Near St. Albert, Alberta

The most recent Rogers outage reports came from the following cities: Spruce Grove, Edmonton, and St. Albert.

CityProblem TypeReport Time
Spruce Grove TV 25 minutes ago
Edmonton TV 2 hours ago
Edmonton Internet 1 day ago
Edmonton Wi-fi 2 days ago
Edmonton Internet 2 days ago
Edmonton Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • SussexGeezer
    Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • Harpo69
    David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • HeyItsMaher
    Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • ealary47
    Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • yegventures
    Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • FlamesfanWrag
    Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • Imeegracia
    Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • GehlD
    doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • CanadianGuy55
    Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • WhiplashHimself
    Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • Oxcanhosting
    Steve (@Oxcanhosting) reported from Edmonton, Alberta

    Isn’t @rogers and @Sportsnet the absolute worst to try and get any kind of support from? So frustrating to deal with

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • PNM_79
    Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • HkyEdmOps
    Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • WhiplashHimself
    Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers

  • EvelynDoll5
    Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • cadria04
    cadria04 🇨🇦 🦉 (@cadria04) reported

    @RogersHelps @mgnops You do realize many people have health issues and rely on their phones right?

  • darebear1011902
    derrick stright (@darebear1011902) reported

    @RogersHelps @Rogers U dont apologize for **** allevery year same time rogers goes down funny #Moneythieves

  • Chumplet
    Sandra Cormier Turnsek (@Chumplet) reported

    @MarillaWex @Rogers Might be the nationwide Rogers outage...

  • midtownwriter
    Just Another Writer (@midtownwriter) reported

    @rogershelps I pay over $300 for wireless services each month... 2 plans and handsets... And today I have lost hundreds of dollars of income, not being able to run my business from home! No service since just after midnight. I hope you will do the right thing and credit this!

  • darebear1011902
    derrick stright (@darebear1011902) reported

    @Rogers GET OFF YOUR LAZY ASSES AND FIX YOUR ******* **** OR REFUND US CUSTOMERS YEARLY BULLSHIT I DONT EVEN DEAL WITH U MONEY THIEVING USELESS ***** DIRECTLY AND YOUR STILL ******* MY ****! #SELLTOBELLALAINT

  • itjeepguy
    Big Al (@itjeepguy) reported

    @RogersHelps A major system outage seems to be an annual thing with Rogers. Seeing as Rogers never seems to miss billing their customers, fully expect some sort of comoenasation for non-delivered services.

  • imark77
    MC (@imark77) reported

    @RogersHelps hey everyone remember when we didn’t have internet or cell phones? Things go down sometimes just deal with it. It’s only one day! I love the morons who keep asking for a one day credit. Like come on! The people are working hard to fix it. #stopbeingkarens

  • jackllo10914075
    jack lloyd (@jackllo10914075) reported

    @RogersHelps Rogers, have you tried contacting online support? Or maybe you can find your answer in the FAQs?

  • twiter_of_lies
    Reven Mcleod (@twiter_of_lies) reported

    @RogersHelps where's the regular updates that were promised? What's the eta on my service being restored?

  • rparkington
    Ryan Parkington (@rparkington) reported

    @RogersHelps Still down....