Rogers

Rogers Outage Report in St. Albert, Alberta

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. Albert, Alberta 01/21/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, Morinville and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Phone
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • EvelynDoll5 Evelyn Doll (@EvelynDoll5) reported from Edmonton, Alberta

    @GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • GehlD doormouse (@GehlD) reported from Edmonton, Alberta

    @RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • painfullfuture gsr (@painfullfuture) reported

    @RogersHelps @matt0126matt @heathavoid One day service for a days lost work thanks for $5 now who covers lost wages #rogersdown

  • BrendenWoodrow Brenden_Woodrow (@BrendenWoodrow) reported

    @RogersHelps What is going on with the internet outages this morning. 3 already and it’s not even noon yet. I was told last time when I spoke to someone we would be informed of when this happens. Can you please let me know what the issue is? Thank you.

  • clsmale Carol Smale (@clsmale) reported

    Need to add your apt. # to your Rogers address for a delivery? You need to know that you can’t do it online, the online chat person can’t do it, the @RogersHelps person can’t do it, the phone help line person can’t do it, but a manager can, after much trying. Good system there.

  • heymiyako S P (@heymiyako) reported

    @RogersHelps our internet has been down since 5am. The tech rep has told us our service was disconnected because we had called to cancel. It wasn't me.

  • Weesesports Lukas Weese (@Weesesports) reported

    @RogersHelps Hi there Rogers. All of a sudden I cannot watch any channels on my Rogers box. Just a black screen. Don't know if this is a problem in the area I'm in but can you please look into it? Thank you.

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps But it doesn't work. I've tried. I'll take a screenshot of what it takes me to later and show you.

  • Fishin_Finatics TheFishingFinatics (@Fishin_Finatics) reported

    @Rogers any updates on when service will be restored? Working from home during this stay at home order!! Please help!

  • penmingo x (@penmingo) reported

    @Rogers is there an internet outage in etobicoke? Any ETA for when it’ll be back up?

  • DML_95 DML (@DML_95) reported

    @RogersHelps, any idea about the outage in the Strathroy Ontario area?

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported from Toronto, Ontario

    @RogersHelps I think it might be a problem with your program. Is it compatible with Apple?