Rogers Outage Report in St. Albert, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (59%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert, Morinville and Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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Steve C
(@Oxcanhosting) reported
from
Edmonton, Alberta
Hey @RogersBiz you have got to have without a doubt the absolute worst service of any company I’ve ever tried to deal with, you should be ashamed how bad it is.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Joy
(@autumnwhisperz) reported
from
Edmonton, Alberta
@WerdEmUp @Shawhelp @TELUSsupport @RogersHelps @TekSavvyNetwork @TekSavvyBuzz @TekSavvyCSR Oh shit, had the wrong province picked!
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Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
Update on my experience with @Bell @Rogers @TELUS Bell - Continue to walk around there nonsense. Terrible service. Telus - Options and we can work together. Rogers - Let's set up a call and see if we can work together. Probably the most proactive out of three.
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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#ThisIsBS
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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🦁🇨🇦 Bollywood Roop 🇨🇦 🦁
(@Roopanova) reported
from
Edmonton, Alberta
I've been dealing with @Bell for 19 years. I continue to wonder why I deal with you guys. Continue to have the worst customer experience. Hey @TELUS @Rogers what are willing to do for me with regards to these cell phone plans.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bilow
(@rbilow1) reported
@Rogers so when do you think we might have service back in L4L area I mean l know it snowed but really that's all it takes
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Sanwin
(@sanwins) reported
Before @RogersHelps thinks of merging with another telco, they should invest some money in getting they ****** customer service up to scratch.
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Antoine Belaieff @antoine@tooting.ch
(@abelaie) reported
@Rogers It's back... just irritating to lose internet service in the middle of an important meeting. Reliability should be higher since we pay some of the highest prices in the world.
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Antoine Belaieff @antoine@tooting.ch
(@abelaie) reported
Other @rogers outage... and there is no competition so stuck!
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Demi Aspiotis
(@DemiAspiotis) reported
Absolutely brutal customer service from @Rogers today. Technician lied about attending our home for a service call, said he called but no call received. We’ve been up since 6AM waiting. Next available time is tomorrow when nobody is home. Is this how you treat customers?
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melissa
(@TheNextEconomy) reported
@mindingottawa @Rogers @RickPerkinsMP Canadians already have no real options in many areas and wait hours for customer service, pay some of the highest fees in the world for telecom. When will the public wake up and act to demand and force real change?
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Rob Brodie
(@Post_Brodie) reported
You are the company, @RogersHelps, that promised to 'do better' by its customers after the Great Outage of last summer. Whatever its cause, the interminable waits have to stop. Do better than this. 5/
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AirDipppp
(@ConnorE29853499) reported
@RogersHelps rogers my internet is still down for 3 days now , I need to know when it’s getting fixed
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Psy
(@Psy15375881) reported
@Rogers Is rogers having issues yet again? my upload speed is literally 0 and has been really bad the last few days but off and on for over a month. The company I am through says its not them and likely isnt on my end either... Whats going? on I cant even use what I pay for...
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kbw
(@Wick_Dawg) reported
@CRTCeng @Rogers @RogersHelps I am curious to understand why when I search for a show or movie on Roger's ignite even if I subscribe to a streaming service that offers the movie for free, I am prompted with a pay option, rent or buy. The example I can use today is Snowden. 🫣😬