Rogers

Rogers Outage Report in St. Albert, Alberta

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. Albert, Alberta 04/24/2025 00:05

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near St. Albert, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton and St. Albert.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton TV
CanadaEdmonton Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • WhiplashHimself Jon G. (@WhiplashHimself) reported from Edmonton, Alberta

    Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • Harpo69 David Hopkins (@Harpo69) reported from Edmonton, Alberta

    @Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • designedbydave Dave L (@designedbydave) reported

    @mcmanus17 @RogersHelps Check to see if there is an “add-on” on your plan. I don’t have a 5G supported iPhone yet but I looked into it and with bell you had to do it through the bell app to get in the 5G network. No fees.

  • aandeeeh andel (@aandeeeh) reported

    I *know* there's a Rogers internet outage but dear god its been like this for like 3 weeks what in the world @RogersHelps

  • AbboTdot abbotdot (@AbboTdot) reported

    @RogersHelps On phone for 1 hR 45 min with Maria in Brampton Ontario to ADD service. She quoted me a price, 3 times...then when generating work order, she said "oops" wrong price. Asked to speak to manager and after 1 3/4 hours on the phone I WAS DISCONNECTED #baitandswitch

  • send_on Herbs🇯🇲 (@send_on) reported from Brampton, Ontario

    Dear @Rogers My home services is not working due to the modem need to be change which I can't get in the store I have to wait till tomorrow evening for a tech to come by .. why not have these equipment available at the stores

  • Jobanji42188201 Jobanjit Singh (@Jobanji42188201) reported

    @Rogers worst company I ever seen in my life, please do not choose rogers, they will charge you for the service that you are not going to use if you travelling out of canada. They will force you to pay.

  • Julien_Lavigne1 Julien Lavigne (@Julien_Lavigne1) reported

    @Videotron Well #Videotron needs to take a cue from #Rogers because they have the exact same remote and modem and we were able to ffwd with their service no problem. @RogersHelps

  • _Scott_Thrasher Scott Thrasher 🇨🇦 (@_Scott_Thrasher) reported

    @RogersHelps internet is out today, you’re sending someone tomorrow but that doesn’t help me watch the Raptors game tonight. Not really impressed with changing to Ignite TV so far

  • mirakame_ ガベ (@mirakame_) reported

    @RogersBiz is the worst internet company on planet earth don't @ me

  • Toronto_Ghost Daniel Roaché (@Toronto_Ghost) reported

    @RogersHelps Don’t even cap we both know more than half of your Toronto customers don’t have service rn. No wifi no cell. Everyone’s experiencing issues right now, stop capping and fix the internet or don’t charge ppl for it.

  • Celiac_Sarah Sarah Alexandra (@Celiac_Sarah) reported

    @RogersHelps internet seems to be down in Stouffville. Any issues ongoing?