Rogers

Rogers Outage Report in St. Albert, Alberta

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Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in St. Albert, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in St. Albert, Alberta 11/19/2025 23:35

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (6%)

    Phone (6%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near St. Albert, Alberta

The most recent Rogers outage reports came from the following cities: Edmonton, St. Albert and Spruce Grove.

Loading map, please wait...
City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Wi-fi
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near St. Albert, Alberta

Latest outage, problems and issue reports in St. Albert and nearby locations:

  • HkyEdmOps Chris March (@HkyEdmOps) reported from Edmonton, Alberta

    For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

  • ealary47 Étienne Alary (@ealary47) reported from Edmonton, Alberta

    @RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps How long until the service outages are fixed can’t use data

  • Werdnah Andrew d. (@Werdnah) reported from Edmonton, Alberta

    @KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney

  • Imeegracia Imee Grace (@Imeegracia) reported from Edmonton, Alberta

    Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

  • JKerby_88 #ThisIsBS (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps I just chatted with her age it online and they ended the chat without even resolving my issue not very happy

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

  • JKerby_88 John Kerby (@JKerby_88) reported from Edmonton, Alberta

    @RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

  • HeyItsMaher Maher (@HeyItsMaher) reported from Edmonton, Alberta

    I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

  • JKerby_88 John Kerby (@JKerby_88) reported from St. Albert, Alberta

    @RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

  • vegaskev vegaskev (@vegaskev) reported from Edmonton, Alberta

    People always crap on the cellphone companies but yet again, I received great service from @rogers today.

  • FlamesfanWrag Jon Perry (@FlamesfanWrag) reported from Edmonton, Alberta

    @RogersHelps any update on when service will resume

  • yegventures Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰 (@yegventures) reported from Edmonton, Alberta

    @SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

  • CanadianGuy55 Guy Smith 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 - get vaccinated (@CanadianGuy55) reported from Edmonton, Alberta

    @Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

  • SussexGeezer Chris Tye (@SussexGeezer) reported from Edmonton, Alberta

    Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

  • Mistovski Mišo (@Mistovski) reported from Edmonton, Alberta

    @EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Raza44066487 SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I saw one technician came infront of my house for new connection but not for my complaint. Plz take some action on ur staff and manager who didnt call me back and rogers have no info what dispatch is doing. Dont reply with sugar coated message. Improve your company structure.

  • jdavidwilson David Wilson (@jdavidwilson) reported

    @Rogers @RogersMediaPR a Rogers-Cantel client for over 36 yrs. Over $100,000 spent & you won't match, not beat, a web offer from a competitor. Your senior mgmt needs to re-take biz 101 and re-learn about 1) customer loyalty 2) cost of churn and 3) client acquisition costs.

  • MapleOnCrumpets Becky F (@MapleOnCrumpets) reported

    @RogersHelps there was a short power outage and the internet has yet to come back. It's been about 30 minutes now, and yes I've tried power cycling.

  • tigertulip34 Elaine Thompson (@tigertulip34) reported

    @RogersHelps your customer service is awful! I have been on a chat for over 2 hours and I have been repeatedly transferred. Including from a Manager named Anne. I have yet to have my issue resolved!

  • AmandaRisser1 Amanda Mae Risser (@AmandaRisser1) reported

    @RogersHelps @SamsungCanada @SamsungMobile I am having troubles using webpages with my smartphone (filling out forms online). It works on my laptop. Any idea why? Is it a problem with the webpages and their mobile format?

  • trillo11384 Daniel Trillo (@trillo11384) reported

    @Rogers hey I'm looking to have service in my location. Can you guys help.

  • UCHENNAOGU6 Frank de nero (@UCHENNAOGU6) reported

    @Rogers terrible service on top of that very unfortunately Expensive

  • ChipmanHill Chipman Hill Suites (@ChipmanHill) reported

    @Rogers Is there an outage in the west side Saint John area? We are having troubles with our phone lines and internet.

  • mccoubr SV Weirder Broman 🦥 (@mccoubr) reported

    @RogersHelps it's been 5 hours of cable & internet outage in Ottawa K1Z. Not a good look!

  • WhollyHanna Wholly Hanna (@WhollyHanna) reported

    @RogersBiz Too bad the glass isn't secure form the up to ground.