Rogers Outage Report in St. Albert, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St. Albert, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Albert and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 20: Problems at Rogers
Rogers is having issues since 08:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (55%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (4%)
Live Outage Map Near St. Albert, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. Albert, Alberta
Latest outage, problems and issue reports in St. Albert and nearby locations:
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@RogersHelps How long until the service outages are fixed can’t use data
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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Mišo
(@Mistovski) reported
from
Edmonton, Alberta
@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Andrew d.
(@Werdnah) reported
from
Edmonton, Alberta
@KurtLeavins ... and this, among other reasons, was why I opted not to feed the @Rogers coffers any further with their glitchy @nhl Live. Their substandard technical & customer support both pre & post purchase only add fuel to the fire. #WasteOfMoney
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Vavoulas
(@LansharkNV) reported
@Rogers At what point do I request a discount for lack of internet service? If I need to recycle my router 2 to 3 times a day, is that normal? Service techs have been to my house so many times, I feel the problem can't be fixed other then changing providers. Happy to discuss.
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QuyetPawz 💉💉
(@QuyetPawz) reported
@RogersHelps Yeah even the desktop that's connected via ethernet is getting no service it's bizarre.
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Sandy Spiro
(@SandySpiro) reported
@Rogers I’ve contacted you twice in two weeks to be told we know there is an issue but no idea when it will be fixed! I need wifi to work and kids for school! I am about 5 mins away from calling Bell…at least they will care at the beginning!
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Stephen Gibbison
(@VRLowKey) reported
@levinepmc @Rogers @gmail Before 2000, I had Rogers' service for two years. It was inconsistent and of poor quality. I gave them a long time.
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SteveNixon_2019
(@2019Stevenixon) reported
@levinepmc @Rogers @gmail Our Rogers high speed internet is pathetic. Support? - useless. “Oh sorry we just stopped outside and did tests but didn’t tell you while you were waiting” “Oh it’s an area wide problem - not a priority” “Oh the new modems are on back order” It’s been a biblical sh**-show
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Dinesh
(@dhinu05) reported
@airtelindia i am unable to get my sim registered to any local network in Canada. It was working until last week(mostly registered to @RogersHelps) Can you please assist me?
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Geof Charlebois 🇨🇦
(@ITGuy66) reported
I do laugh at @Rogers - get everybody to switch to ignite and have internet AND TV using internet, then when services go down (like NOW and all day today) just wait btwn 1hr and 1.5hrs to actually speak with support. @RogersHelps. absolutely dismal.
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⛓️Prof. D.⛓️🧦🥀🇨🇦🇨🇿🏳️🌈
(@ProfessorVati) reported
@RogersHelps fix your internet in North York, it keeps going out every 5 minutes...
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😵💫
(@_macadm) reported
Highly do not recommend @RogersHelps service to anyone. Lorenza at the retention department was discriminatory and condescending towards my mother who is a native Spanish speaker. So disgusted with their service.
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QuyetPawz 💉💉
(@QuyetPawz) reported
@RogersHelps Oh a d FYI I have worked tech support before so I'm truly mystified here...