Rogers Outage in St. Albert, Alberta

@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.

@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.

@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.

Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown

@RogersHelps any update on when service will resume

For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.

Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?

@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.

@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.

@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!

I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made

@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.

@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

@RogersHelps can’t login to ROGERS NHL if I can I can’t access anything that’s free

People always crap on the cellphone companies but yet again, I received great service from @rogers today.

@EmceeDusty44 @geniebouchard @Rogers @BoFlows @hallsy09 Damn it, just saw that you beat me to it.

@RogersHelps How long until the service outages are fixed can’t use data

@RogersHelps my cell phone service doesn’t work underground on the @takeETSalert underground LRT platform I want it to

@RogersHelps Lol And no apology for the continued lapse of customer service

@Rogers Most reliable at always being down and not working?

@EdmontonOilers @Rogers @OkanaganHockey So that why Oilers extended his contract last year. He was supposed to be going Kraken. Time to retiret Kris. Help this team cap problem

@Rogers what is up with the Canadian @CNBC feed? I miss @jimcramer... Please fix it.

@RogersHelps @adifood1234 Is there a reason for this? Quite frankly it doesn’t make sense. Viewers don’t get the Olympics from CNBC and other networks such as Bell don’t have this issue. please confirm why Rogers customers who view markets not olympics face this and not others.

@BalcitaGodfrey @Rogers Hello - did you get anywhere on this? similar issue for me on Rogers as well. rogers support said it would be for the duration of the Olympics but this doesn’t make much sense…

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due to "routine maintenance." #unreliable

It is no fun when @RogersHelps internet goes down in your neighborhood without warning, Due routine maintenance. #unreliable

@Bell been trying to get a hold of someone to upgrade my phone for 2 hours. Please help! @Rogers or @TELUS interested in a new customer? Just got cut off from bell again!!

Anyone else in #yyt experiencing issues with @Rogers internet? Has been down since ~10 AM in A1C. Chatted w/ @RogersHelps who blamed "equipment failure" and that it would be back around 3 PM - but why no official communication/public acknowledgement?