Rogers outages and service status in Fergus, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Fergus, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- Internet (75%)
- Wi-fi (25%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Fergus, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Fergus, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Rogers
Rogers is having issues since 09:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Fergus, Ontario
The most recent Rogers outage reports came from the following cities: Guelph.
| City | Problem Type | Report Time |
|---|---|---|
 Guelph
|
Internet | 7 days ago |
|
Guelph
|
Internet | 14 days ago |
|
Guelph
|
Internet | 21 days ago |
|
Guelph
|
Wi-fi | 25 days ago |
|
Guelph
|
Internet | 1 month ago |
|
Guelph
|
Internet | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Fergus, Ontario
Latest outage, problems and issue reports in Fergus and nearby locations:
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Darren Laser (@DarrenLaser) reported from Guelph, Ontario@RogersHelps There was an issue after speaking with support. Seems to be relatively resolved
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staceyhare (@staceyhare) reported from Guelph, OntarioNot sure if this is @Rogers or @Bell busted box says telecommunications. Corner of Wilson and Macdonell in Guelph, ON #support
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Karen Schieck🇨🇦 (@SchieckKaren) reported from Woolwich, Ontario@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
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Ayaz Abdullah (@TheAYAZ_) reported from Guelph, Ontario@RogersHelps whatvis the ETA to restore the internet service back in N1G ( Guelph ) its outage since noon ... there should be come SMS communication for the updates from Roger's side .
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Elaine (@Laineygirl) reported from Woolwich, Ontario@babiegiraffe @RogersHelps @FibeBell @babiegiraffe - we cant get @FibeBell on our ‘hood - hoping it’s available soon. I don’t know if one is better than the other, but #ignitetv is inconsistent - video and sounds quality issues today.
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Tim (@tim2gill) reported from Guelph, Ontario@RogersHelps our internet is going up and down again. Been happening daily. Is something going on? Please fix it.
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Mike Ashkewe (Heart of the River / O’dah ziibing) (@BirdmanDodd) reported from Guelph, Ontario@RogersHelps Is there a wireless internet disruption in #Guelph i keep having problems and even switch to 3G
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KetoMusicLover 🇨🇦 (@KetoMusicLover) reported from Guelph, Ontario@Rogers Are you down in Guelph? I've restarted and still down. We've rarely ever have problems over the last 10 years so I thought I'd check.
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Jenn Metzger (@jennmet9) reported from Woolwich, Ontario@RogersHelps our wifi is down - being we are all home 14 days this is not cool
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Paulie Aleie (@Pneville2) reported from Guelph, Ontario@Rogers hello, we have been without our Rogers ignite service for 4 (four) weeks. We pay for said service, no delivery, can’t contact, our username does not work. #fixit
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Kirby McGinnis (@KirbyMcGinnis) reported from Centre Wellington, Ontariothe only person @Rogers fired after that outage last week was Charlie Montoyo
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Derek Kinsman 🇨🇦 (@derekkinsman) reported from Guelph, Ontario@TekSavvyNetwork has been down all afternoon on my street because @Rogers decided to do a bunch of work on the transmission lines, without notifying the neighbourhood. A note through the door would’ve been nice. You know, so I could go work somewhere…with internet.
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Tim (@tim2gill) reported from Guelph, Ontario@RogersHelps internet is still going off intermittently. Was fine all morning then twice in last 10min has gone out for about 1min each before coming back. This has to be a Rogers issue.
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Tim (@tim2gill) reported from Guelph, Ontario@RogersHelps lost several cables channels tonight. Including CNN. Citytv. TSN and others. Just a blank screen. Rebooted box and did not fix issue. Looks like signal is low. Please check signal strength in Guelph ON area and will check again tomorrow.
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Deeneecee (@deeneecee) reported from Guelph, Ontario@jannarden Everyone with @Rogers in Canada 🤬@RogersHelps is "providing" live useless updates sparingly considering it's been 13+ hours of no service
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Tim (@tim2gill) reported from Guelph, Ontario@RogersHelps lost HD CBC for leafs hockey in guelph ON. Was ok when it started. Went back and black screen. All other channels ok and yes did restart box. Now watching in non HD. Please check this service.
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Tim (@tim2gill) reported from Guelph, Ontario@RogersHelps hi. Can you advise on any internet issues as we keep losing it. Is fine then goes out for a minute or so before it comes back.
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Elaine (@Laineygirl) reported from Woolwich, Ontario@RogersHelps - shocking I know, but Ignite TV is down AGAIN! I was trying to watch @BlueJays - another Rogers owned company, but your service is so terrible I can’t! #irony #ignitetvsucks #comepickupyourequipment
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steyrshrek (@steyrshrek) reported from Guelph, Ontario@HalosOfAmber @haydenjack @RogersHelps My web cams went down at 2-2:30 when I woke up at 5:30 the internet was down. At 7 for up to feed my Goldens it was still down. Went to the basement restarted modem and routers. It came back on. I’ve had this happen after it’s been down before. I’m in Guelph.
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Slawomir Tomaszewicz (@waclawberent) reported from Guelph, Ontario@Jarredsmithvan1 @RogersHelps Back on line. 24 hours outage. First time in my experience this long. Been here since 95.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MTF 🇨🇦 (@EhmTEhf) reported@JustMeJamie64 @Cdhd123 @Rogers gotta love "one view" no more Vision 21 access. so ya everything needs a manager now. I used to have V21 access and never needed a manager. Unless it was revenue based.
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Abi 💜 (@h_abi16) reported@RogersHelps That would be great because we recently did renovations and the internet cables are not working which is why we need a technician to help with the install.
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Cristina Aiello (@caiello2) reported@RogersHelps I got through to a tech after 1 hr & 15 min, was told known outage in area from Aug 17 at 3 pm till tomorrow Aug 18 at 6 pm. Tech didn’t bother to offer any help or investigation noting my history. Tech should be invested in customer service.
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Trish M (@trishmilley) reportedI PAY FOR ROGERS PHONE AND INTERNET AND I WANT HELP. I DONT WANT TO WAIT ON THE PHONE FOR 1.45 HRS. WHERE ARE YOU @ROGERSHELPS @RogersHelps
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Master Iceman (@themastericeman) reported@Rogers can you explain the logic of asking business customers that spend 1000's a month on your services to deal with your awful customer service? Transfered multiple times only to end up at a loud call centre where the person tries to sell me stuff vs actually answering questions. All you are doing is making your customers want a better option, like a Starlink phone by @SpaceX . If I am going to have to deal with garbage customer service which is what big telecom has, you and @TELUSsupport I might as well get a more robust service. Starlink is more robust for me than the wifi I get from you. You should have local respresentives that work with businesses.
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Ms. Nthusi (@KokiBetty) reported@RogersHelps Hi, we’ve been without Wi-Fi since this morning, and it has now been several hours without service. Could you please confirm the current status of the outage in my area and provide an estimated time for when service will be restored? Davenport and Dufferin area
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Dugtheslug (@icecreampie58) reported@Rogers Loving the new virtual assistant 30 mins on hold to get to the overseas customer service....and start all over waiting...wow
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Trish M (@trishmilley) reported@RogersHelps I've been on the phone almost 2 hours. Your service is absolutely terrible. This is unacceptable! You treat your customers like crap! I was calling with a question, but now I'm waiting on the phone so that I can cancel my service!
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Jenny Muzik (@jennysmuzik) reportedDealing with you is soo frustrating! Got new packages that are all mixed up creating errors in billing. Phone lines or chat takes hours! How is this considered customer service. Not all things can be self serve!!! Hire up! @Rogers
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Rajesh kumar M (@mrajeshdav) reported@RogersHelps They offered a downgrade in the speed and bandwidth in the new address. But I took the specific plan (with bandwidth ) for my work. And you guys talk as if the customer is so dumb and doesn’t have any knowledge, which was very offensive and hurtful.