Rogers Outage Report in St. Jacobs, Regional Municipality of Waterloo, Ontario
No problems detected
If you are having issues, please submit a report below.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in St. Jacobs, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in St. Jacobs and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
-
Internet (54%)
-
Wi-fi (15%)
-
TV (14%)
-
Total Blackout (7%)
-
Phone (6%)
-
E-mail (5%)
Live Outage Map Near St. Jacobs, Regional Municipality of Waterloo, Ontario
The most recent Rogers outage reports came from the following cities: Kitchener, Waterloo, St. Jacobs and Baden.
| City | Problem Type | Report Time |
|---|---|---|
 Kitchener |
TV | |
| Kitchener |
Internet | |
| Kitchener |
Internet | |
| Kitchener |
TV | |
| Kitchener |
TV | |
| Kitchener |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near St. Jacobs, Ontario
Latest outage, problems and issue reports in St. Jacobs and nearby locations:
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps Thanks for your help all worked out. Sorry I thought that I had DM’d that.
-
Caroline Wolff
(@diva701) reported
from
Kitchener, Ontario
@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area
-
Jenn Metzger
(@jennmet9) reported
from
Woolwich, Ontario
@RogersHelps our wifi is down - being we are all home 14 days this is not cool
-
Brenda Atchison 🇨🇦
(@1_bande) reported
from
Kitchener, Ontario
@RogersHelps hi folks We are suffering from a faulty modem that is rebooting 4-7 times a day now. It started a couple of weeks ago with a reboot here and there. Ever increasing in frequency. The rest of our services are fine. We’re working from home this is becoming a problem
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps What is the voicemail number, holding 1 doesn't work (wrong number). Setting up Alcatel flip phone. ...... All online help just says 'Just press 1 to access'
-
PixlFrames | Veni, Vidi, Cepi
(@pixl_frames) reported
from
Kitchener, Ontario
Hey @RogersHelps why is it that a 10 yr loyal customer pays $96 for the EXACT same service that is offered to a 1 yr customer for $60?
-
Loren Padelford
(@LorenPadelford) reported
from
Kitchener, Ontario
Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.
-
EmpowerGirlsToday
(@grlsruledaworld) reported
from
Waterloo, Ontario
@rogers no home internet service in Waterloo
-
Karl Zenith Nieva
(@TheKarltopia) reported
from
Waterloo, Ontario
@RogersHelps This was pathetic. I'm pretty bad about this. With all the technology that you guys advertise, the fact that you don't have a Call Back option is mind boggling.
-
Karen Schieck🇨🇦
(@SchieckKaren) reported
from
Woolwich, Ontario
@RogersHelps I think I have paid my last bill. I can’t afford you anymore. Any suggestions folks for cheaper cable and home phone and internet and I need to leave #Virgin and find a cell phone service and new cell phone.
-
Dan
(@NothingworksDan) reported
from
Kitchener, Ontario
@RogersHelps I have an Ignite install question, that isn't in your app, community forum or FAQ. Surprised it's not listed anywhere, can you help?
-
S.Coghlin
(@scoghlin) reported
from
Kitchener, Ontario
Hi @Rogers fix the internet in Kitchener-Waterloo already. I don't pay my bill every other month, so let's get this stabilized!
-
Greg Smith
(@TheJarraCanuck) reported
from
Waterloo, Ontario
@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉
-
Karyn Hynes
(@karynhynes) reported
from
Waterloo, Ontario
I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.
-
Jimmy Moss (@🏡)
(@TheSmileCEO) reported
from
Waterloo, Ontario
@RogersHelps home internet intermittently going down for 3-5 minutes at a time multiple times per hour. Is this a known issue? I’m in Waterloo, Ontario.
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@RogersHelps I called you during morning and the excuse is Internet is down in Waterloo. Thanks for answer, but what I need is efficient service!
-
M. Pocaterra
(@MPocaterra1) reported
from
Waterloo, Ontario
@Rogers You guys should improve the internet service before promoting other products!
-
David J Loredan, UE
(@DavidJLoredan) reported
from
Kitchener, Ontario
@RogersHelps This is on the ignite TV app, not the Box. I can send screenshots as well. No....that always causes problems. My set top box is working fine, but can't watch on app. Not going to jinx it and risk losing my internet entirely. Thanks anyways.
-
dantran 🇨🇦
(@dantran88) reported
from
Kitchener, Ontario
@Rogers @RogersHelps your pay as you go feature is extremely challenging and difficult to sign up for. And no one in the Rogers stores can help guide me?!
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
-
LallyA
(@LallyAd) reported
@Shawhelp Also @RogersHelps shaw said they will pay for my cell phone bill because of the slow internet because of the damaged cable
-
Howard Konikoff
(@KoniHowie) reported
2 - @Rogers you still charge the same for Nextbox that are refurbished & break all the time. @Rogers you're aware the economy is bad on Canadians, you act like it's 4 years ago. How about Seniors discounts? New Nextbox for certain customers instead of Refurbs? Good idea huh?
-
garrett mayne
(@garrettmayne) reported
@RogersHelps I was considering Sportsnet Now at the $179.99 advertised, but it wants to charge me $199 even when I follow my promo invite link. This doesn't bode well for the service.
-
Howard Konikoff
(@KoniHowie) reported
1 -@Rogers You're discontinuing Nextbox. Only refurbs that constantly break are available. So much for watching Blue Jays. So will you replace my good working tube TV in my bedroom in order to get Ignite? I like Nextbox. Even your techies say your refurbs are garbage.
-
Brian G
(@Bgk1703) reported
@Sportsnet @RogersHelps @NHL Can someone help me watch the Leafs? I live in Ottawa region and should be able to watch all the regional leafs games using Sportsnet now premium. Was I misled that Premium would work the same as NHL live?
-
💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps it would be absolutely incredible if you could provide 100% data coverage between collingwood to Toronto. Or better yet all of southern Ontario. So many dead zones!!! Such incomplete service!
-
kaylum🚶🏾
(@ksf27_) reported
@BlueJays @Sportsnet @Rogers Please come through and don’t let us down🙏🏾
-
💬 OlMrB ™️
(@OlMrB) reported
@RogersHelps I should be compensated for all the times I don’t get service When I’m actually in an area where u service map suggests you provide service!
-
Scooter
(@bloodbeard87) reported
Where I live the whole row of houses haven’t had internet or tv in almost a month I’ve called @RogersBiz multiple times and they finally sent a technician out. That person identified the problem but forgot to put a work order in. Called again for the 4th time today
-
RH
(@RGHall) reported
@RogersHelps get @CBSSports network please! What the hell!