Rogers outages and service status in Glencoe, Ontario

Problems in the last 24 hours in Glencoe, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Glencoe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Glencoe, Ontario

The most recent Rogers outage reports came from the following cities: Strathroy-Caradoc.

City	Problem Type	Report Time
Strathroy-Caradoc	Phone	28 days ago
Strathroy-Caradoc	Internet	28 days ago

Community Discussion

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Rogers Issues Reports Near Glencoe, Ontario

Latest outage, problems and issue reports in Glencoe and nearby locations:

• 
  Robert Gros (@robert_gros) reported 2 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps I’m having no ignite internet, TV or home phone in Strathroy. Can you confirm if there is a #rogers #outage in the area? Is Rogers #down?

• 
  Chris Stinson (@ChrisStinson) reported 5 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps why is your service going up and down all day in Strathroy, Ontario.? When will it be fixed?

• 
  Dave Cameron (@davecam3) reported 18 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps I also live in Strathroy and have no internet access. Any time estimate on when service may be restored?

• 
  Mike Chabot (@mikechabot416) reported 20 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps cancelled my SMH on March 5; nearly 2 months later, there’s still an open case to close my service. How does it take 2 months to cancel a service?! Zero accountability from any Rogers agent throughout the process. Cancelling all services with Rogers.

• 
  Chris Stinson (@ChrisStinson) reported 26 minutes ago from Strathroy-Caradoc, Ontario

  @Rogers @RogersHelps... You have exactly 4 hours to get my service up. If I have to go somewhere to watch the gold medal game you have lost a longtime customer.

• 
  Dan (@midtownexpress) reported 41 minutes ago from Southwest Middlesex, Ontario

  @RogersHelps I hate complaining to u guys all the time but your chat feature is terrible. They refuse to help. Can we talk thru twitter when u have a moment.

• 
  Chris Stinson (@ChrisStinson) reported 50 minutes ago from Strathroy-Caradoc, Ontario

  @RogersHelps and no support online... Terrible service... Ridiculous

• 
  Chris Stinson (@ChrisStinson) reported 60 minutes ago from Strathroy-Caradoc, Ontario

  @Rogers @RogersHelps I guess all the apologizing from the last huge outage was just lip service ehh Rogers? Internet out all day here, small business can do no business. Thanks... #timetoswitchtobell

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Macho Dan (@TheMachoDan13) reported 6 minutes ago

  @Rogers has to be the worst to deal with or even talk to anyone!! Just had a credit operations agent end a conversation because i said today is technically 5 days from the 23rd, Because they wouldn’t honour an offer!!

• 
  Ryan Kelly (@nolookdroppass) reported 6 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  Daryl Cognito (Frosty Rage) (@darylcognito) reported 10 minutes ago

  @FidoSolutions Dozens of times. Leaving to no service area the back to Lima where it works. Don’t understand why @RogersHelps called me.

• 
  Gram-splaining (@gramsplaining) reported 12 minutes ago

  @Rogers Before: "Welcome to rogers..." Press 1121 "Would you like to use the card stored on file?" 1 "OK, I'll just need the cards security code" "***" "We are processing your payment... thank you for your payment" *hang up* Done in 30 seconds Your new AI system is trash

• 
  Chris Arnold (@ChrisArnold33) reported 14 minutes ago

  @RogersHelps It takes hours to get through tech support and days to get someone out. It just happened randomly and I’ve seen before when the outage detector says no outage when there is one.

• 
  Ria Riaz (@RoastedKeyboard) reported 14 minutes ago

  As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

• 
  Jenji (@J3NGXD) reported 15 minutes ago

  I love paying @rogers $150. Per month for “unlimited data” that becomes completely unusable after 4 fking days! Wtf is this horsesht @MarkJCarney ? These ******** fully outsourced to India in October too. Like what are we fking doing?!

• 
  Clint (@clintculture) reported 20 minutes ago

  @RogersHelps Your frontline support team already wasted 5 hours 35 minutes of my day. I have tallied all calls and AI chats and there are such long queues that end with being cut off. It is despicable disrespect for your clients’ time and lives. Your CEO made $15.45 Million last yr. HIRE MORE

• 
  Ege Peskircioglu (@egepesk) reported 23 minutes ago

  @RogersHelps Internet down 5+ hours in Toronto, Dupont Area. I’ve now been on hold 1.5 hours and live chat keeps disconnecting. My entire business depends on receiving and transferring large files to clients and I have lost a full workday. need help asap.

• 
  Nimo_07 (@nitz380) reported 26 minutes ago

  @RogersHelps I have called at least 16 times in last two days. I want that request to be processed immediately or I would like to cancel my connection