Rogers outages and service status in Jackson Heights, Ontario
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Jackson Heights, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Jackson Heights, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Jackson Heights, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Rogers
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Community Discussion
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Rogers Issues Reports Near Jackson Heights, Ontario
Latest outage, problems and issue reports in Jackson Heights and nearby locations:
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Kevin OCallaghan (@kevynocallaghan) reported from Township of Selwyn, OntarioHey @Rogers do better at upgrading customers that have been with you 25 years. Appalling treatment at your Peterborough location. Fail at #customerexperience
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Lars Nordgren (@Ingemar4910) reported from Douro-Dummer, Ontario@garry_keller @Rogers Left Rogers for TV and internet 3 years ago because if service problems. Only have cell phones there since I don't want everything with one vendor.
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Jeremy Gorrill (@JGorrill88) reported from Peterborough, Ontario@Bell I keep seeing @rogers commercials about 5G & wanted to know when will U become a 5G network for cellphone users like myself?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Mr. C (@MrC_ELL) reported@RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.
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AF (@Stu10171017) reported@RogersHelps The fact they are busy I can understand, but they knew the issue so even after they disconnected me they could still have fixed it but clearly chose not to
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Dave Dickson (@Dkcdickson) reported@Rogers do you actually have any support? You sent me a new Xfinity box and I’ve gone from 650mbs to 50mbps or zero. 2 hours on hold last night. 45 minutes so far today. ZERO human help.
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Chris Brothers (@chrisbrothers) reported@RogersHelps Not really! Poor customer service = lost customers!
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Col_in_hellifax (@Col_In_Hellifax) reportedHey @Rogers , this is what I've been through so far trying to get help after I lost my phone. 1. July 26: Went to store to get a new phone, error appeared, didn't know what it meant, suggested I phone customer care (CC). 2. July 27: Phoned CC business (1/4)
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Jordan (@jordananimate) reportedHey @Rogers @RogersHelps , your service is terrible, the technician you guys sent didn't do anything. The call wait times are insane and the online support is useless. Absolutely horrendous customer service.
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John Koreen (@MrKoreen) reported@RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email
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AF (@Stu10171017) reported@RogersHelps After spending so much time with me and then putting me on hold multiple times and then after getting disconnected I don’t know why they would not call me back. They knew the issue wasn’t resolved.
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John (@Jumbotronys) reported@len_rocks @Rogers Their CS is a real travesty of a maze. I can't count how many times I've had to verify my identity with random security codes just to be put with a new CS agent where I have to spend another 10 mins re-explaining the problem. And then in the end they don't fix it and I wasted hrs
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Vish Saujani (@VSaujani) reportedPls. For the love of god. If I ask you to remove me from your call list pls dont instantly hang up. 4 calls in 3 days. #makeitstop @Rogers