Rogers Outage in Jerseyville, Ontario

Closing in on 72 hours without @rogers service. A large profitable company like @rogers should have a better network deployed that can withstand a windstorm.

Why can @rogers not post outage information about their service.. it is 2022 and technology should not be a barrier. Maybe it is for @rogers!

@RogersHelps Texting about the broken green box that covers the writers . The lady that lives next door at 46 Bishop Street has it sitting on her porch. It needs to have a new cover on it to keep our wires safe from the weather.

@Rogers Texting about the broken green box that covers the writers . The lady that lives next door at 46 Bishop Street has it sitting on her porch. It needs to have a new cover on it to keep our wires safe from the weather.

@NHLLive @NHLLiveStreams horrible app, I'll cancel as all it does is loop @Rogers

@Rogers @NHL on rogers is absolutely horrible. Constant buffering with 150 Mbps Rogers cable, I pay for an app and have to watch an ad before streaming a game. Not impressed

Hey @Rogers @RogersHelps why are you answering your phone lines, your online chat or your Twitter page. Not acceptable. Will be a former customer after 30 years if I can ever get through to you.

Hey @Rogers and @RogersHelps we have been dealing with internet disruptions all day and are not getting any response. Already chatted with a rep. We have people working from home. Not impressed. A 30 year customer soon to be a non customer!!

@Rogers do I have as a customer the most unreliable internet in Canada? @CRTCeng

Your internet and wireless consistency is mediocre at best, your download speeds are never as advertised, your customer service is atrocious and now this. Good riddance @Rogers you’re f***in trash

@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

@RogersHelps This is a front. Your job is to literally save face on the internet. Rogers needs to step up and take initiative to retain decade long customers rather then forcing them to cancel then pretend they care on the internet.

@Rogers @Sportsnet explain why you guys decide to black out montreal vs vacouver over vegas vs arizona!!?? So stupid

@M_Leacy @RogersHelps Being a Habs fan trapped in “the centre of the hockey universe” sucks

@RogersHelps literal photos of technicians entering homes. About to post because your retention team sucks. #ripoff #forgetrogers #bullshit

@Rogers please fix your shitty internet

Yup same here. So annoying. @RogersHelps fix your network !!!!

@RogersHelps I have a no RF signal error. I signed up for updates 3 times in the last 2 days and nothing. I was supposed to get an email within 24 hours.

@Rogers wondering why you guys do not service @cityofhamilton, or probably only limited areas. Lack of competition sucks and we have been losing on good deals

3) it’s not like @RogersHelps doesn’t have ALL of a customer’s contact info. You can text me offers on new phones and extra data all the time! But total radio silence on service and outage updates. #Fail on all levels…😡

@rogers and @RogersHelps - a giant communications company completely inept at communicating crisis info. Total radio silence. Like, I have all of your apps and the latest message on MyRogers is from 2018! No info on depth of the problem or when we can expect service restoration…

@Rogers Saturday our power was off for approx 12 hours. When it went out we lost our internet and Roger’s home phone but still had Roger’s cell service. After 3-4 hours our cell service went down and if there was an emergency we had no way of calling 911. This is unacceptable.

@RogersHelps @Michael71475323 I have cable with Rogers and internet with Fido. Havent had service since the storm. I assume that Rogers is aware and taking care of Fido service too. Correct?

@Rogers @hall_yve Still down

@RogersHelps any updates for the K4M area? Still down - no internet, land lines, or tv…

@RogersHelps @Rogers what’s going on with the service/internet in Ottawa? Even without power cannot access anything with data

@RogersHelps We should have received emails or automated calls regarding this. There was nothing posted online either. Brutal. You need proactive steps always prepared for Emergency. This is amateur hour