Rogers Outage in Cambridge, Ontario

@RogersHelps Another day of the week ending in "y" and another lie fed to me by Rogers. I was assured multiple times by phone and DM that the work order to fix my cable TV issue would be fixed by Tuesday July 13th. Just checked and all my channels are still out.

@RogersHelps Sent a DM as requested. Thanks for not responding and proving my point about your terrible customer service.

@vidman hey Dan what do you do when Sub Contractors from @Rogers Communication can't seem to be able to fix a issue with your house phone which has been down since Thursday night,look at by 3people on the weekend,still not working,talking to someone on phone doesn't help either

@RogersHelps, Rogers services not working, must be a day of the week that ends in "y." Rebooted my box and now ROD refuses to load any content and it's been over 20 minutes. Time to call Bell and listen to their offers. Their stuff may not be any better but it can't be worse.

And typically @RogersHelps is to gutless to even reply. Not only is your network a joke but your customer service is the absolute worst of any company in Canada. #FuckRogers

@RogersHelps Thanks a lot you useless *****. I need to use a mobility service to get to work. In order to secure my ride for tomorrow I need to pass Covid screening. Which I can't do because I have no ******* phone service. So now I'll be out a day's pay. T

@RogersHelps Going on 19hours without any service. Lucky that my building uses a different internet provider. #rogersdown #rogersfail #

@RogersHelps y’all better make it right with your customers for this all day outage. @Rogers .. this is crazy.

@RogersHelps hi I’m presuming so but my no service on my cell related to your outage or should I be able to at least connect to a cell tower?

@adventuresmissa Would like f @Rogers wasn’t down. ALL DAY

@RogersHelps When are we getting our cell service resumed? This is beyond frustrating! No significant updates at all...

@FidoSolutions , @Fidomobile , @Rogers #fidodown #rogersdown no network since midnight of 19th April for call + data .

@RogersHelps Still wireless service is not available in Cambridge . Ant ETA?

Thanks @Rogers for being unreliable and **** you @JustinTrudeau for being a scumbag sack of ****!! You are really ruining the country. Way to go!!

Thanks @Rogers for being a useless service.

@RogersHelps @Rogers i was on the highway, no internet, so has to take exit wtf......!! putting 🐥 from local business shop’s wifi

@RogersHelps @Rogers my another important account locked due to multiple authentication layer# f-** bad service

@RogersHelps Hey Rogers any idea when I'm going to he able to make a call on my cell? Get your **** together. Maybe time to look into switching to a reliable network like Bell. It's not like I'm trying to return an important call from my doctor or anything. #RogersIsTerrible

WORST SERVICE EVER @TekSavvyCSR we have had no internet for a week. @RogersHelps is being totally uncooperative and we’re stuck in the middle between “We’ve told Rogers” and “You need to check with Teksavvy”

@RogersHelps Why is your On Demand service such utter trash? For how often it actually works you should rename it Rogers On Occasion. Complete and utter garbage.

@RogersHelps cable tv is down on all 4 boxes. 😰

@RogersHelps No we’ve been down that road and all we get is there is nothing wrong with our equipment it’s something with our area. Then you try and sell us something new.

@RogersHelps I just signed up for a corporate plan with my company and my bill has been overcharged. Can you help?

Anyone looking for a t.v, internet or phone company I suggest you avoid @Rogers at all cost! Not only do they treat long time customers like **** but their service is less then subpar. We pay every month for internet yet it only works half the time.

@RogersHelps does not help

@RogersHelps DM's dont fix my internet when I cant work because your service is inadequate. Plenty of competition in the area who would love to have my $$$ instead.

Can someone explain why @Bell @Rogers and @TELUS compete by offering the exact same deal on the exact same phone and the exact same data plan?!? #wtf #mobileservicecanada

@RogersHelps If I was a new connection someone would be here the following day. Better yet, if you guys didn’t disrupt my service to begin with I wouldn’t need it to be restored!

Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.