Rogers Outage Report in Cambridge, Ontario

But that BREAKS an awful lot of EXISTING device configurations @Rogers. You want to offer a new feature, great. Good for you! But to break things, at scale, by default is a very poor decision.

8 hours since the cable was ripped from our house, children are using it for jump rope in the street. @rogers your customer service is terrible.

@RogersHelps Hi Rogers, fix your DNS servers they have been constantly going offline over the last couple of weeks. Frustrating when you use Ignite and cannot change your DNS settings to point at something more reliable 😉

@marty_d_ @Rogers I figured as much. Just wanted to make sure it wasn't a system issue. Looks like a capacity issue

@RogersHelps very annoyed Rogers, 4 days of no service, now today having issues with my phone yet again, only to find out it’s a network outage, wow might be time to head over to freedom mobile. Tried resetting my phone, resetting network settings, re-instal SIM card

B BEWARE IF @Rogers calls to talk about your internet. DONT ANSWER THEIR CALLS. I've been on the phone for an hour on a Saturday morning to cancel a service I DID NOT ORDER. Now apparently my original service price is no longer available. ITS A SCAM to raise prices.

A huge **** you to @RogersHelps and their SN Now that no one can access because they have shitty tech from the 90’s. @Sling saves the day again!

@Rogers please fix your shitty internet

@1Kishka @RogersHelps Sorry, @1Kishka. I was directing that rhetorical question at @RogersHelps. I would like to watch CNN too, so I hope they fix the feed.

Hey Sean, add @RogersHelps to your @DAZNSucks twitter page... just as bad, actually worse as people can’t even log in! @RogersHelps sucks! Never thought I would say a company is worse for media streaming than @dazn_ca but here we are!

I try my best to be super nice to customer service reps because I’ve been there and the job can be awful.... but @RogersHelps CSR’s from the call centres turn me into that ******* everyone hates.

@RogersHelps service is very spotty , please advise as to outage in Kitchener , west heights area

I typically always have a good experience dealing with Rogers customer service but the last 3 calls have been so brutal and I’ve gotten nowhere. @RogersHelps

Hey @Rogers your process to help customers when their phone number is stolen is seriously broken. You leave customers at signifcant risk for further fraud for no reason. Super disappointing and dangerous.

@pizz1986 @Sportsnet @Raptors @RogersHelps Exactly, zero issues on the TSN app when they have the games.... zero. @RogersHelps is shitting the bed tonight big time. Going to be a lot of cancellations tomorrow. **** you Rogers!

@RogersHelps my ignite tv, internet, and home phone went down this morning. #sad

@RogersHelps can you guys look into discovery channel seams to be having major problems in Cambridge ontario.

@RogersHelps Thanks for making it an easy decision to cancel my wireless service and switch to another provider. Making it impossible to upgrade my device online was the clincher. Can't stand the infinite loop of error messages. I'm out.

@rogers no home internet service in Waterloo

I’ll be dropping @RogersHelps internet tomorrow and going 3rd party ISP once again. Could be the biggest NBA game in Canadian history and Rogers ******* app SN Now sucks once again. Missed a half hour of this game because of your shitty website.

@RogersHelps need help with plan new offer

@RogersHelps @MLB shameless to the fans to sell out to apple. Totally unnecessary to blackout the games to PAYING customers of Sportsnet. I am sure you need the money from apple though. Love that!

@RogersHelps Sure! What's your apple id login, cause there's no way I am making an apple account to play into this scheme

@gmg1968 @Rogers It's actually not! I've had no problems with any other streaming service all evening except for Apple. Go figure.

@RogersHelps No one showed up and then the excuse i got was i was not at home this is not good not the way to treat a customer of two decades

@RogersHelps Rogers my internet has been down for almost 10 hours now. Kitchener area near Fairview mall. Called twice and no help at all.

@TELUSsupport @TELUS MyTelus is down, customer service lines are clogged (2 hrs on hold) AND you email us to say you will be charging your customers credit card fees???!!! 😡 Sorry to say but a move to @Rogers is now a must #telus #badcustomerservice

@jenhill @Rogers @TELUS Check the tweets, Telus is up to tacking on new fees. Can’t win with any of these garbage telcos

@TonyaKe29817901 @RogersHelps Been down for over 2 hours for us in Barrie, called tech support, there is an outage and they are working on it, 😡

@RogersHelps #internet are there sporadic outages in Scarborough? Internet has been dropping very consistently, for this past week. Router re-boot via IP and cold boots don't seem to help.