Rogers outages and service status in Lacombe County, Alberta

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

• 
  Dee Olson (@deeolworld) reported 11 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

• 
  vhmillsy (@vhmillsy) reported 47 minutes ago from Lacombe County, Alberta

  @RogersHelps Both the website and the app. The website says because I made changes to my account I can’t see usage. But I had to add data as a hotspot was left on accidentally and used most of my data. Now I can’t see how much I’m using to see if there are more issues.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 2 minutes ago

  @Rogers if you lazy *****, can't hire actual human beings to work customer service on Sundays, how ******** do you have the gall to charge to so much @fordnation @crtc? I call and all I get is A, and an announcement the customer service is closed. What am I ******* paying for?

• 
  Terry Murphy (@tyjac2) reported 4 minutes ago

  @RogersHelps Thanks for nothing again pathetic customer care

• 
  Shawna R (@shawna_r80) reported 13 minutes ago

  @RogersHelps everyone in our Yaletown neighborhood group is talking about no Rogers service in a 4-block radius for the last 5 days. Why do you keep telling me it’s just me? It’s almost like you don’t actually care…

• 
  MW (@marcuswaters) reported 13 minutes ago

  @Rogers Eric. Thank you for the cut and paste reply. I'm nit going to provide information on a publicly accessible platform. How about you schedule a call back from a manager to discuss the issue today?

• 
  Raed Hamdan (@raedmm82) reported 14 minutes ago

  @RogersHelps I just did. I got auto response. FYI, I contacted Customer Service, I was told they couldn't assist because I signed up through the Ambassador Program. When I asked to speak with a supervisor to escalate, I was told there is supervisor. I'm very confused !!

• 
  Ryan Hibbs (@rhibbsy) reported 15 minutes ago

  @RogersHelps This is ridiculous. I just got through to a chat specialist, and they ended the chat immediately when I tried to report the fraud. It was 2.5 hours just to contact them and they immediately ended the chat. Absolutely rude.

• 
  🇨🇦mathien17_ (@mathien17_) reported 22 minutes ago

  @Rogers For a company thats worth $25 billion and this is the customer service were getting.

• 
  Scott Denoon (@sdenoon) reported 23 minutes ago

  @RogersHelps Is the current expected resolution time of 10 PM for the outage in Calgary accurate? If so, that's unacceptable as that would be 18+ hours without Internet for all your customers on a Monday. Can we expect some sort of bill credit after this?

• 
  Steve McDowall (@SteveMcDowall10) reported 25 minutes ago

  @Robert_Munnich Should have "RIP FAN 960" AND "**** @Rogers " in the logo How does Murray not step up here

• 
  Andy MacKenzie (@Perisher52) reported 26 minutes ago

  @Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?