Rogers outages and service status in Lacombe County, Alberta

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

• 
  Dee Olson (@deeolworld) reported 53 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

• 
  vhmillsy (@vhmillsy) reported 55 minutes ago from Lacombe County, Alberta

  @RogersHelps Both the website and the app. The website says because I made changes to my account I can’t see usage. But I had to add data as a hotspot was left on accidentally and used most of my data. Now I can’t see how much I’m using to see if there are more issues.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bonnie Burgess (@bonnieburgess) reported 3 minutes ago

  @DebraMHaak @Rogers Our Rogers customer family talked about this situation just the other day. & It's only going to get worse with AI now fielding calls.

• 
  dl (@redrock1867) reported 5 minutes ago

  @Rogers makes billions every year & pays management millions in bonuses yet can’t provide stable or competent service like the current outage across Calgary & Alberta - now over 12 hrs long. Use some of that profit to actually create redundancy & better quality of service

• 
  West Coast Conservation (@VI_LandManager) reported 12 minutes ago

  @MerileeToo @RogersHelps I am in BC and am having the same issue.

• 
  El The 🇨🇦🇲🇹 (@franticmonkey) reported 12 minutes ago

  @Rogers so, this is how you attempt to keep customers? Providing even WORSE customer service?? What ******** kind of company is this?

• 
  Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported 13 minutes ago

  @RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.

• 
  YukonSteph (@YukonSteph) reported 15 minutes ago

  @GunGnome @Rogers I have virtually no issues with starlink unless a bear knocks my dish over or a horse stomps my fibre optic cable really good or the only happened once time that i ran over fibre optic cable with a snowblower.

• 
  Colt (@ColtKo) reported 16 minutes ago

  @Rogers I can't even call and cancel my services now with your Retarded AI

• 
  Gun Gnome (@GunGnome) reported 18 minutes ago

  @Rogers It will eventually go back to normal on its own but it'll be down the whole day. And this happens weekly. Sometimes more than once. Been doing this for about a year now. I went with them because I got a good deal but I can see why they charge less. Their service is awful.

• 
  Sam Glass 👨‍🍳🇨🇦 (@ChefSamGlass) reported 20 minutes ago

  Hey @Rogers @RogersHelps I've sent you a DM and am still awaiting a response. I've wasted almost 2 hours trying to solve a billing issue. I've dealt with 4 agents today already, being passed from one to another. What gives ? #customerservice is terrible.

• 
  Sheila🇨🇦C (@SheilaC17730851) reported 21 minutes ago

  @RogersHelps @J6273456386507 Nope. Unacceptable. Over 24 hours. Terrible customer service.