Rogers outages and service status in Lacombe County, Alberta

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

• 
  Dee Olson (@deeolworld) reported 42 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

• 
  vhmillsy (@vhmillsy) reported 50 minutes ago from Lacombe County, Alberta

  @RogersHelps Both the website and the app. The website says because I made changes to my account I can’t see usage. But I had to add data as a hotspot was left on accidentally and used most of my data. Now I can’t see how much I’m using to see if there are more issues.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Robert Park (@RobertPark71) reported 7 minutes ago

  @Rogers crap service, tv/internet outage for months. Numerous calls/tech visits, plus many area issues. Finally found out a broken wire coming into our apartment. Weeks, still not fixed, outages continue. WTF are we paying for? Still a year left on contract, not like this!

• 
  Matthew Kendrick (@Ch9seFan) reported 9 minutes ago

  @RaceCanada_ca @Rogers @RogersHelps I know but On TV trucks are on Fox so we shouldn't have an issue.

• 
  PATEL HITESH (@Patelhits2511) reported 9 minutes ago

  @Rogers @AbdulWa53997552 Never recommend red wireless. Instead of giving discount to uber blue account holder they are looting their customer. First they have showed me that I will get mobile device plus plan for just $51.50. But what am I seeing that they are charging me $112.

• 
  viktoh (@Iam_viktoh1) reported 11 minutes ago

  Overpaid my bill and now there’s a credit sitting on my account, but Rogers refuses to refund it. My bank confirmed they can’t reverse it since the payment is already with Rogers. Why is Rogers holding customer funds instead of issuing a refund? @Rogers @RogersHelps

• 
  viktoh (@Iam_viktoh1) reported 12 minutes ago

  @RogersHelps I’ve tried resolving this through support multiple times but was refused a refund. I’m requesting that the overpaid amount be refunded back to me, not kept as account credit. I’ve also filed a complaint with the Commission for Complaints for Telecom-television Services (CCTS)

• 
  Georgetown Jack (@Georgetown_Jack) reported 15 minutes ago

  @Rogers how many times do you have to make “notes on the account” before you stop spamming me with calls from your credit operations team looking for someone I don’t know? I have no accounts with you (after switching because of your terrible customer service). Sad

• 
  Kevin (@Kevin_C889) reported 16 minutes ago

  @RogersHelps @WesleyCoughlan @Rogers can you help address a problem that should’ve never happened

• 
  Leafs 4 ever (@leafs4ever69420) reported 21 minutes ago

  Why is Multiview not working? @Rogers

• 
  Prince Pahwa (@princepahwa2) reported 24 minutes ago

  @Rogers Why your 1.5Gbps Home Internet plan acts like dialup modem during days. Is it because you don’t care about CSAT or overleveraging infra or both. And play safe under the safety blanket of T&Cs.Come June 26 and I will switch the service.

• 
  Kevin (@Kevin_C889) reported 24 minutes ago

  @RogersHelps @JMCInformation Why was my service stopped in the first place