Rogers outages and service status in Lacombe County, Alberta

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

• 
  vhmillsy (@vhmillsy) reported 52 minutes ago from Lacombe County, Alberta

  @RogersHelps Both the website and the app. The website says because I made changes to my account I can’t see usage. But I had to add data as a hotspot was left on accidentally and used most of my data. Now I can’t see how much I’m using to see if there are more issues.

• 
  Dee Olson (@deeolworld) reported 58 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cristina Hinojosa (@chinojosa09) reported 8 minutes ago

  @RogersHelps Is there an internet outage in the K2L 5E1 area? My connection is completely down and phone wait times are over 40 minutes. Please advise

• 
  Cadence Grace (@cadencegrace) reported 11 minutes ago

  @RogersHelps It is literally only affecting me and my neighbour. I’m on with tech support right now and they’re trying to tell me there is no outage in that area but LITERALLY YES THERE IS

• 
  Patola EsHOEbar (@PabloEsHOEbar) reported 11 minutes ago

  @RogersHelps To add to this, we’re in a heatwave, & cus the internet has been down, we haven’t been able to configure our smart thermostat. Not only couldn’t I WFH but our house is hot asf too. You’re quick to charge extra fees, yet your support and service are terrible

• 
  Canadian Titan (@Canadian_Titan) reported 12 minutes ago

  @RogersHelps Do you know what the technical support wait time is?

• 
  josh rubin (@starbeer) reported 13 minutes ago

  @RogersHelps The outages page never showed an outage. And I missed the winning goal.

• 
  Lisa Petsinis (@LisaPetsinis) reported 18 minutes ago

  Hello @RogersHelps Please advise the public about the extensive cell phone network outages. Even Anna is not reporting any issues. This should be a top story. @CP24 @CityNewsTO

• 
  kaleemullah (@kaleemullah19) reported 19 minutes ago

  @Rogers I’m extremely disappointed with the service I’ve received. My Rogers Home Internet has been completely down for the past 2 days (flashing orange light on the modem). I work from home and was forced to take leave from work because of this outage. I spent over 2 hours waiting for support, multiple calls, and finally a ticket was created (Reference: i2598853033). Despite explaining that this outage is impacting my job, I was told the earliest technician appointment is Monday. I was also informed that any compensation will only be discussed after the technician visit. Who will compensate me for the leave I had to take from work and the inconvenience caused by this prolonged outage? I expect this case to be escalated and resolved as soon as possible.

• 
  christina carriere (@christinacarr10) reported 19 minutes ago

  @Rogers My internet has been out for almost 2 hours. Are there any issues in the Eglinton and Hurontario area?

• 
  Z (@zohrasool) reported 22 minutes ago

  @RogersHelps Why does my cable go out when there’s issues with wifi? I pay for cable it should be separate. And why does wifi have issues every single day?? @RogersHelps

• 
  M B (@MitchBeaus) reported 25 minutes ago

  @Rogers Wow its nice to see you don't value existing business of a decades long customer at all, but a new customer can save almost 40% 👎 2 hours of phone calls for nothing, thank you and have a nice weekend.