Rogers outages and service status in Lacombe County, Alberta

Problems in the last 24 hours in Lacombe County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Lacombe County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Lacombe County, Alberta

Latest outage, problems and issue reports in Lacombe County and nearby locations:

• 
  Dee Olson (@deeolworld) reported 18 minutes ago from Red Deer, Alberta

  Well done. @Rogers. Finally introduce unlimited data, then make it impossible to change plans via either desktop or phone. I tried both. Repeatedly. *slow clap* 👏

• 
  vhmillsy (@vhmillsy) reported 47 minutes ago from Lacombe County, Alberta

  @RogersHelps Both the website and the app. The website says because I made changes to my account I can’t see usage. But I had to add data as a hotspot was left on accidentally and used most of my data. Now I can’t see how much I’m using to see if there are more issues.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Just a user (@SociallyNumb13) reported 14 minutes ago

  @RogersHelps I tried that, wasn't helpful. Tried contacting customer service over th phone. They said they can't take calls due to unexpected call volumes and chat has a queue over 100 people.

• 
  ' Nell 👑 (@_jaannelle) reported 15 minutes ago

  @Rogers fix up

• 
  GrumpyOldMan (@NotElonEither) reported 15 minutes ago

  @NavdeepSBains We're you the COO of @Rogers when the Brampton call centre was outsourced to other countries including India/ Philippines? How does that help ontarians?

• 
  🇨🇦 Peter 🇨🇦 (@peter101s) reported 16 minutes ago

  @JustMeJamie64 @Rogers Rogers only Had their staff across Canada do customer service, but last year they laid off most of their staff and contracted out their jobs to 3rd world countries…. That’s why their customer service is horrible now

• 
  pXnEmerica (@pXnEmerica) reported 16 minutes ago

  @JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.

• 
  Clayton Yates (@ClaytonYates17) reported 17 minutes ago

  @h_n_z @BenLypka @Rogers Rogers has pissed sports fans off at every possible turn over the past summer. There’s the bullshit price hikes for their ****** streaming service and getting rid of the radio stations in Calgary and Vancouver. Is there not something to be said about keeping customers happy?

• 
  Just me - Jamie (@JustMeJamie64) reported 21 minutes ago

  @Cdhd123 @Rogers She was finally able to assist me, but apparently not without her managers approval. Anyway, the issue is resolved to my satisfaction.

• 
  Iman (@RealKingiman) reported 25 minutes ago

  @JustMeJamie64 @Rogers To answer your question when Roger’s/bell sees nobody wants to work a garbage job. You know what they do. They move there business to a foreign country where people will cause they don’t have any other option

• 
  OILanatude 🇨🇦 (@OILanatude) reported 27 minutes ago

  @Calgaryman1 @Rogers Hahaha I'm definitely considering it. The customer service today was awful.

• 
  Ryan ❤️‍🔥 ⸆⸉ 🇨🇦 (@DontBlameRyan13) reported 28 minutes ago

  @mmabrey1 @rogers stop being useless and help her