Rogers outages and service status in La Conception, Quebec

Problems in the last 24 hours in La Conception, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in La Conception, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  E. S. (@gewked) reported 6 minutes ago

  @CanadianNunya @RogersHelps @Rogers One of the reasons why I left Rogers 7 years ago. Was a customer for 19 years at the time.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 7 minutes ago

  Make that 55 minutes now. Watch here for an update on @Rogers @RogersHelps "customer service".

• 
  Rich (@GRichM77) reported 10 minutes ago

  @RogersHelps is Eric a real person? if hte phone is not compatible, why ******** is a support ticket needed? going back to the place that sold me a device that is not compatible with the network, to that same kiosk person, that's a solution? what ******** can they do ?

• 
  CDN_Footy (@TFCin110) reported 10 minutes ago

  @MikeDelpieroX @Rogers @RogersHelps Are they legally obligated to provide a human to address the complaint or my billing inquiry?

• 
  fuhago (@fuhago) reported 16 minutes ago

  @RogersHelps Yeah, I don’t want to get charged for the save and return without having the phone, and not looking forward to have a credit because at the end I will paying. I had this previously and it went really bad.

• 
  Jagang (@JagangUS) reported 19 minutes ago

  @JustMeJamie64 @Rogers The problem is not only the lengthy 90 minute “support” calls - but that your issue will not be properly resolved and you will need to repeat the process three or four times. You are lucky that you got an ‘agent’ that could speak english - I got one that could not spell.

• 
  PattyD_fore (@bigweeels) reported 21 minutes ago

  @RogersHelps AI asst. would ask for my name and then ask for me to spell my name and then would ask me to try again and it was never successful. I’d transfer to a CSR and the call would just drop after a msg saying there’s a “high volume of calls at the moment, call back later.”

• 
  John Mctaggart (@Mctinyyc) reported 21 minutes ago

  @RogersHelps seriously 10 minutes to get away from virtual then you say we are busy try and call back later Terrible service as usual

• 
  BBrewda (@BBrewda) reported 24 minutes ago

  @RogersHelps But no one answered when I was on hold. The automated response after 3 hours just told me you are experiencing high call volumes and then said have a good day and ended the call. This is poor customer service. How about calling me and I will graciously put you on hold for 3 hours

• 
  Ben Lypka (@BenLypka) reported 29 minutes ago

  Reminder: @Rogers shut down several radio stations across the country to help fund and produce crap like this