Rogers Outage in La Salle, Manitoba

@RogersHelps Thank you! I got it fixed. But it took me having to raise concerns and question the options given. Had to speak to a manager and I was right on this process all along. We're setup correctly now. Had I not questioned this, it would have been horrible and senseless for the consumer

Hot damn, I knew this was too easy. Bringing over a phone number and getting a new phone, assigned a temporary phone number....but now being told if I want to transfer this number... I have to return and cancel this phone?!? @RogersHelps Been on the line now for an HOUR

So this is very shocking and surprising of the turnaround time for the new phone I was quoted was 1 to 2 weeks. Shocked it arrived TODAY!!!!! WOW @Rogers and @RogersHelps have REALLY cleaned up there customer service act.

So is @Rogers cell service down again?? Regionally or Nationally??

@RogersHelps I don’t know what is happening on the network but it is taking 4 minutes to send a MMS text from my phone. It’s 2021!!!

@Rogers @RogersHelps I’m really wanting those AirPods Pro. But what’s the deal that I can’t order online? I can’t go into a store right now. And I’m on chat and they can’t help me.

@howllr Call Rogers or get @RogersHelps involved and tell them to give you there fraud email address to report this issue. I do that with Shaw and Apple.

is anyone else having issues with blocking a number and their calls are still managing to come through? @rogers

@Rogers what kind of company makes you wait for a half an hour to speak to a supervisor? Also what kind of sales tactics do you use? I was told u was getting a tablet at no cost to me and then get a 360 dollar charge on my next bill. Clearly its lie to the customer to get a sale

@RogersHelps And no not weird....I’ve had many issues over the course of being a Rogers client with calls being dropped and pixelating

@Rogers @RogersHelps since you reset my network settings this morning I’ve dropped 3 calls!!

Oh @RogersHelps you never cease to disappoint me.

@MattCundill @RogersHelps I broke up with Rogers years ago. Their customer service is terrible.

@Rogers I have spoken presently to 8 people to resolve an issue with @RogersNHLLive app and a failed subscription cancelation!! I have been on the phone for closing in on 2hours!! Holy crap!! #badservice #wasteoftime #thissucks

Hey @RogersHelps I’m currently in a Rogers store and your supervisor at you head office has hung up on me and the store employee a few times now ... we are trying to resolve issues can you help.

@rogers and their Predatory Practices!!! DO NOT allow ‘Customer Service’ to convince U to change U to ‘a better’ plan.... $1300 in Overages they won’t forgive.....

@davidakin @mackaytaggart @Rogers Im having no issues with my Rogers phone neither are 6 family members in BC. Such a bizarre tweet

@soilecologyUMan @Bell_MTS @Rogers When communication with employees depends on cell service it's frustrating. We pay much more than other jurisdictions for lesser service. At least it's the weekend now!

@RogersHelps Well just so you know, you are failing at that. You can't empower us if we can't even get a signal. Phone service in rural Manitoba is getting worse. You are providing us with less, and charging more for it.

@RogersHelps Then I suggest you make it better in rural Manitoba. Your coverage is awful. Your map is a lie.

@timandfriends @Rogers Soon to be an NFT. Never to be seen again.

u guys literally cannot do anything right @Rogers genuinely the world's worst isp who tf makes a modem that resets itself

@Rogers @Chinatown_SC @Rogers I have called Rogers all week my wifi and tv keeps going down. All they do is transfer me over and over and I’m on the phone for hours. No one helps me no one answers the phone. All I want is my wifi to work and they don’t want to send anyone out. Rogers sucks

@A_Kozovski @Rogers I am/was a 24 yr customer. 3 mths daily connectivity issues and they don't want to credit me for that time, only $234 worth b/c their system doesn't show all the issues we experienced. That's a problem. Also 'live' sports feeds are a full minute behind Bell @RogersHelps no one

@Rogers You guys are killing me with high bills and when i call in to get help the customer service is horrendous. Im stuck in a circle why treat your customers so bad?

@spitfyre1980 @RogersHelps I'm am/was a 24 yr customer. You should know Rogers feed is a full minute or more behind the Bell feed. We've seen plays mentioned on Twitter before seeing them on our TV! @RogersHelps no one!

@RogersHelps is there an outage in Riverside South?

@rogers you guys are **** and terrible

@RogersHelps What's the situation in Scarborough? There's an outage in M1E area since this morning! Any update when we can expect the service back?

@Yeetin_Boomer @Rogers They have it in English too! Equally as bad showing Leafs in an advertisement for the playoffs they annually exit in first round!! You would think Marketing would have a backup ready. Nope, throw Leafs out there and pray they win a series one day!