Rogers Outage in L'Assomption, Lanaudière, Québec

@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.

@Rogers ...getting back to me for the details of this horrible situation.

@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...

@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR

How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤

@RogersHelps Notifications don’t mention that the only way to get additional data after going over is by changing my monthly plan. That’s a load of crap to have me upgrade my plan and and pay more monthly. 🍌 @Rogers

@Rogers @Apple My iphone battery sucks, how can I fix it

@RogersHelps This is my final attempt to resolve my issue with you reps. I’ve already started my case and will be filling a complaint with CCTS! You are the most untruthful and money hungry out of all these suits!

@RogersHelps No your apologies don’t suffice. I clearly am looking for help!! If I need to publicly express my anger on social media to get your HELP I’ll gladly do it. 7 days a week! I want to get on a call with someone who will answer my questions and give me what I want!

@RogersHelps No one is faulting me for saving on my bill. We are faulting YOU for being as useless over the phone as you are on Twitter! A little advice... the funny twitter replies don’t work when your a CUSTOMER SUPPORT ACCOUNT and your customers ARE ANGRY

@dpearson18 @Rogers THE WORST. HIGH KEY

@AnwarKnight @Rogers That is pathetic I am sure glad I got a rid of them long time ago. Needs to be more help for all our seniors out there.

@ChaoticFear19 @Rogers Have them check the node in your area. I had the same problem with @comcast. After I told them a few times they sent out a tech and turns out the node in the neighborhood was jacked up. Upload speeds around 20-40 mbs

@RogersHelps @leiflvr Nah, your service is down in multiple locations

Man that is a piss off... Stream was going well... We had a few new followers, talking too. Good games going.... @Rogers acting up again with my upload speeds... Download is fine.. Upload is complete crap again after being fixed early weekend >.>

@RogersHelps You’re welcome! I never click any links or give any information. Just wanted you know that this was going on.

@RogersHelps No Thanks! I'm done after several decades of problems

@CircularLogic89 @RogersHelps Maybe they need to figure that out instead of screwing those in the rural areas who don't have the same options as our urban neighbours but still have the same issues under this Pandemic

@CircularLogic89 @RogersHelps @RockDust101 For over a decade I have been asking both @Rogers and @Bell when unlimited, high-speed internet was coming to our area. Multiple times I've gotten something like "we will be sending a crew up to set the groundwork for installation within 6 months" it has never happened.

@AnwarKnight @Rogers Rogers and Bell are the worst!

@RogersHelps And your original announcement didn't specify limited packages. Or list who wouldn't get the help.