Rogers Outage Report in Terrebonne, Lanaudière, Québec
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Rogers
Rogers is having issues since 11:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (56%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Laval, Terrebonne, Boucherville, Longueuil and Repentigny.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@iamKokoD @DanPriceSeattle @Rogers Awful
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Chris Chelios
(@TerryTam) reported
from
Laval, Québec
@JaayPersaud @Rogers Worst company on the planet. 🗑
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Ram Kay❼
(@RamKaY_) reported
@RogersHelps How did you guys have service Is it with Freedom or Koodo
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El The 🇨🇦🇲🇹
(@franticmonkey) reported
@RogersHelps That's great! How do you plan to make this up to all of the customers who've lost faith in the service they pay a lot of money for?
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b
(@biancaf222) reported
@PDKAvaholic @AboutRogers @Rogers Damn didn’t work for me going to keep on trying that ,thx !
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Tovy Paull
(@citizenkestrel) reported
@ac15_ana @RogersHelps SMS Texts down for me too.
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Dave Whitman
(@DaveWhitman12) reported
@Rogers will you be offering customers a credit? Unable to call EI, doctors, credit card companies or use data was total bullshit. With the amount our bills are there better damn well be something coming.
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UberDrashe
(@WhydoesOwenLift) reported
@RogersHelps 2/ Im busy do my job and the last thing I want to do is sit on hold to wait for your less than fantastic customer service to tell me that "they can't do anything and are sorry for the inconvenience".
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Kj
(@Kj31741251) reported
@Rogers @RogersHelps I hope they let American cell companies in Canada now. You guys are a disaster. Your services ******* suck. Your network is slow you constantly rip people off . It's ti.e they make you compete with other better companies
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Sean Leckie
(@leckie_sean) reported
@DiegoPelu83 @Cshupe2 @RogersHelps He's right. People are far to expectant of 100% uptime. That's just not realistic - network failures happen.
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A. Neupane
(@aneupane) reported
@RogersHelps What do we get? Any compensation ? If we donot pay our bill due to our personal service interruption, do we just apology and pay after 24 hour? No right? Huge fine or service discontinue ..You better provide us compensation ..Rogers, fido and chatrs all affected..
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Spike
(@HeyimSpike) reported
@Cshupe2 @DiegoPelu83 @RogersHelps ******* customers? Canadians pay more than most other countries for these services and yet they can’t deliver and your defending them?