Rogers Outage Report in Terrebonne, Lanaudière, Québec
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Terrebonne, Québec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Terrebonne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Rogers
Rogers is having issues since 04:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (57%)
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TV (11%)
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Wi-fi (10%)
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Phone (10%)
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Total Blackout (9%)
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E-mail (4%)
Live Outage Map Near Terrebonne, Lanaudière, Québec
The most recent Rogers outage reports came from the following cities: Montréal, Laval, Repentigny, Longueuil, Terrebonne and L'Assomption.
| City | Problem Type | Report Time |
|---|---|---|
 Montréal |
Total Blackout | |
| Montréal |
Internet | |
| Montréal |
TV | |
| Montréal |
Internet | |
| Montréal |
Wi-fi | |
| Montréal |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Terrebonne, Québec
Latest outage, problems and issue reports in Terrebonne and nearby locations:
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@18MMorgan @madebygoogle @Rogers It sucks, Try getting to your provider and request a change of device. I tried changing the sim. I thought it was better. But now again I am starting to see this drop in connections.
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owais zahid
(@owais_zahid) reported
from
Montréal, Québec
I am curious to know the root cause of #rogersoutage. If you are telling me that it is because of an upgrade, you have the most incompetent networking team in the world. It is utterly baffling to see this kind of outage without extreme external factors. @Rogers
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Gab
(@gabityabi) reported
from
Montréal, Québec
@RogersHelps I need assistance with my bill can't find a phone number the chat robot doesnt help
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@watchboysvlog @RogersHelps Bro I'm so down. I want to cancel my line with them but I'm under contract. Such a garage company. Can't even give a time frame or tell us what's wrong with the service.
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Oshan
(@OshanDelisle) reported
from
Montréal, Québec
@RogersHelps @rogers (Part 1)The current technical issues at Rogers are quite concerning. All 5 of my lines have experienced dropping calls and non-functional data since last night. I pay far too much monthly, for my services not to be reliable when I need them.
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stacie
(@skarpontinis) reported
from
Laval, Québec
@sssssssssierra @Rogers i always get screwed with fido with these messages, never cancels and once it even added 1.5gb twice for almost two months lol! best thing is to call
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Apocalypesushi
(@apocalypesushi) reported
from
Laval, Québec
Im on hold with @Rogers and they have the most annoying hold music. But here is a thread on how we got con by #rogers #Telecom 🧵 • We are still dealing with them for an issue that happened last christmas eve.
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thisIsT
(@thisIsTlak) reported
from
Montréal, Québec
@madebygoogle Yes I do need help, let me know how to reach out. I got my device through @Rogers
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fabrice
(@phabriss) reported
from
Montréal, Québec
hey @Rogers @RogersHelps, the credit you think you’re gonna give me won’t be enough. because of your outage, i couldn’t work on Friday, you’re gonna have to cover my salary for that day
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fabrice
(@phabriss) reported
from
Montréal, Québec
after 14 years with @rogers, i cancelled my service: their customer service is bad, and most of all their service sucks and is unreliable.
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...getting back to me for the details of this horrible situation.
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps How much loud will I have to speak for you to hear my problem? 😲
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It's Your Boy SYD. God, Family, Football
(@SydDc4life) reported
from
Montréal, Québec
@RogersHelps This is the most unprofessional unreliable company ever. How can you say we are doing our best to restore service and not provide an approximate time this will be resolved. I swear I'm leaving Rogers if they don't compensate me. I'm losing money today because if this.
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RajniApple
(@AppleRajni) reported
from
Montréal, Québec
@RogersHelps @ChartrandCather 256 is slow, that’s the same as ChatR
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Delhi Buoy
(@FakeUpSid) reported
from
Montréal, Québec
@RogersHelps @Rogers @RogersHelps sheer waste of time, your customer service drop the call midway after 2.15hr. Didn’t even get time to show my annoyance. Your DM help was as useless,would suggest to all never think enrolling to Rogers network. The brand service is literally crap
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Mr. FrozenToast
(@Rafi_Farkas) reported
from
Montréal, Québec
@Rogers Big shout-out to Rogers! I ordered a new phone because unfortunately my current device suffered a broken screen. Anyways, the new phone arrived- along with a free gift in the form of Galaxy Buds! Was nog expecting that! Thanks Rogers!! #happycustomer
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Pguert 🇨🇦
(@pguert) reported
from
Montréal, Québec
@Rogers ...enough pain to deal with. She informed me today that her previously pristine credit score was reduced by 200 points. This makes me so angry - my mother doesn’t have the energy to pursue the issue, but boy do I. I request a full investigation into this matter. Thank you for...
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Anish Patel
(@AnishPatel3006) reported
from
Montréal, Québec
@RogersHelps I hope you find my dm soon and got to get a solution.
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Melo.
(@melojeffrey) reported
from
Montréal, Québec
How ******** is this possible... Only 2 days after my data reset, I already got the notification where I reached half way of my GB’s for the month of March... BRO I BEEEEEN ON MY WIFI AND BEEN ON WIFI AT WORK. @Rogers WHY TF YALL ROBBING ME 😤
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Wadih Zaatar
(@wzaatar) reported
from
Montréal, Québec
@RogersHelps 7 hours over two days with a dozen people from your support team only to be told that the plan I had for a year was actually not supposed to be available. Ended up canceling two lines. Very disappointed.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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SummerCamp
(@ChildrenSummer) reported
@Bell the worst server provider I transferred from @Rogers for a better deal and I got was stress and headache. I transferred 4service to @Bell the biggest mistake I ever made. I ordered the service from July 25 and received it august 11. They screwed the bill and over charge me.
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somewheredrawing (◕‿◕✿)
(@somewheredrawin) reported
no internet service in Thornhill @RogersHelps
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Aggie
(@Agnes33895957) reported
@RogersHelps internet still down at M6C what is the problem??? When are you going to fix this???
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dj Todd Oddity
(@djoddity) reported
@RogersHelps 5G (with three bars) getting no or very disrupted data. Also tested on an LTE device and a 3G Fido phone. All having same data issues.
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Bistro On Avenue
(@bistro_on) reported
Hey @Rogers ..so disappointed in your biz service. Previously when one of our boxes blew, I could pick up a new one at your stores. Now you no longer carry them in your stores and you send them via Purolator in 3 to 5 biz days. So without 2 tvs until it gets here. #seriouslybad
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Mittens
(@turdbaby) reported
@Rogers The worst provider in Canada hands down. Stay away from their services at all costs
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Stewart
(@StewsLife_1) reported
@RogersHelps That had been done more then once they are blaming it on a IT glitch. I was finally able to get a tech out with the help of one of your team members named Shoma she was lovely. It turns out after being told the whole time that I was moving into a fiber area and would need a new
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nav
(@nav14564717) reported
@Rogers @RogersHelps my internet is keep disconnect and connect every 5 mins. Spent 2 hrs with tech support and your tech came home to change connections but no improvement.can someone please look at it or pay my money back.. thinking to switch it to Bell
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SummerCamp
(@ChildrenSummer) reported
@Bell the worst server provider I transferred from @Rogers for a better deal and I got was stress and headache. I transferred 4service to @Bell the biggest mistake I ever made. I ordered the service from July 25 and received it august 11. They screwed the bill and over charge me.
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Hole Maximus
(@HoleMaximus) reported
Thanks @Rogers! Despite your "tech support" my internet cut out again (10 minutes after the call).