Rogers outages and service status in Metcalfe, Ontario
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Metcalfe, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Metcalfe, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Metcalfe, Ontario
The most recent Rogers outage reports came from the following cities: Russell.
| City | Problem Type | Report Time |
|---|---|---|
 Russell
|
Internet | 19 days ago |
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Rogers Issues Reports Near Metcalfe, Ontario
Latest outage, problems and issue reports in Metcalfe and nearby locations:
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Andrew Riddell 🇨🇦 (@RiddellArchives) reported from Embrun, Ontario@RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow
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Andrew Riddell 🇨🇦 (@RiddellArchives) reported from Russell, Ontario@RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home
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Wendy Habets (@WHabets) reported from Russell, Ontario@RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-
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Scott Nordlund (@NordoftheNorth) reported from Russell, OntarioSo officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Trawets Namknom (@TheBareAssLodge) reported@JayGenXer @Rogers Absolutely garbage service
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George Glass (but not imaginary)✌️™ (@shoelettuce) reportedFour times now on different days at different times, @Rogers has told me “we’re currently experiencing extremely high call volume and cannot help, please call again later” and disconnected me. Is this a joke??
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Mk_leds (@mk_leds) reported@JayGenXer @Rogers Do not choose Rogers it’s very hard to speak to anyone for service
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Just me - Jamie (@JustMeJamie64) reported@JayGenXer @Rogers That sucks!! In spite of the wait, it was definitely worth my time…and my rate is not cheap!! So Rogers was able to retain this customer.
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Daniel Grice, JD, BA. (Mr) (@dan_grice) reported@princessrica84 @Sportsnet @Rogers It sucks. On the flip side, we’ll have less media initiated trades.
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Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported@RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?
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Paul Alberstat (@alberstat) reported@Rogers Hey Rogers. Do you consider a customer trying to talk to technical support waiting on hold for more than 45 minutes acceptable especially when it has to do with the poor performance of your network? No one should have to wait for an hour or more to get an issue resolved!
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Sean McIntyre (@SM_GMC) reported@RogersHelps my daughter’s phone was stolen. I bought the premium device protection plan. I keep getting sent to Chatbots that don’t work, phone lines that keep hanging up on me, or partner websites likewize that don’t actually work. How on earth can I get a human being to help?
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Mitchell Tremblay (@ODSPoor) reported@OntarioFrugal @RogersHelps It was lucky mobile right? They said my online debit credit card failed the auto deposit requirements. @LuckyMobileCan didn't help at all..
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Kimberley Hall (@KimHallCRE) reported@Rogers I have been trying for 3 weeks to make changes to my account. Call volume is too high to answer, waited online for a "live agent" who couldn't help me, then I finally got through to a customer solutions and the call disconnects. It is unacceptable client service!