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Rogers outages and service status in Metcalfe, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Metcalfe, including 0 direct reports.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 22: Problems at Rogers

Rogers is having issues since 07:40 AM EST. Are you also affected? Leave a message in the comments section!

Community Discussion

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Rogers Issues Reports Near Metcalfe, Ontario

Latest outage, problems and issue reports in Metcalfe and nearby locations:

  • RiddellArchives
    Andrew Riddell 🇨🇦 (@RiddellArchives) reported from Embrun, Ontario

    @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

  • NordoftheNorth
    Scott Nordlund (@NordoftheNorth) reported from Russell, Ontario

    So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

  • WHabets
    Wendy Habets (@WHabets) reported from Russell, Ontario

    @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

  • RiddellArchives
    Andrew Riddell 🇨🇦 (@RiddellArchives) reported from Russell, Ontario

    @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ref_moe
    M Irshad 🇨🇦 🥍 (@Ref_moe) reported

    @RogersHelps & This is why I hate @Rogers - Always giving the same instructions to follow, never ever trying to fix the root of the problem that is their crappy equipment and service

  • travisrenney
    travisrenney (@travisrenney) reported

    @RogersHelps Answer the phone in the call centre. Have an objective to have hold times of less and three to five minutes. Being on hold literally for hours is the worst customer service ever. Customers don’t need new packages, deals offers, advertising. Investment in customer support.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    So it has now been almost a full 24 hours that @Rogers has been down and every time they have given for service restoration has come, only to see that they have extended the deadline. This is NOT a way to make a good first impression with a new customer. I want service credits!

  • AileenMAO
    Aileen O (@AileenMAO) reported

    @RogersHelps @Sportsnet where the replay "on demand" NEVER INCLUDES THE ENTIRE GAME.

  • deeprathi
    WeTheNorth (@deeprathi) reported

    @RogersHelps That speed test can’t even connect to Rogers; so it is connecting to Bell server. To make it even worse, home internet is down for over 2 hours and counting . Complained and agent confirmed your old ticket is also open . Phew 😮‍💨

  • corbykafui
    Ex boyfriend🤽🏽‍♂️ (@corbykafui) reported

    @RogersHelps i don’t know i called the customer service number showed them everything, i didn’t even know there’s a win back team and customer care. They are supposed to tell me the difference not otherwise

  • sarabjeetsj
    SIMPLY SINGH, HUMAN 🇨🇦🇵🇸 (@sarabjeetsj) reported

    Yes, they were finally able to resolve the issue. That’s said, @Rogers @RogersHelps need/s to seriously look inside, to address the intrinsic arrogance & the staffing issues if you all wish 2 really retain your customers! These gaps will surely move the customers away from u! Bye

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps Troubleshooting won't help when my whole neighborhood is down.

  • SkiDaPrince
    skiii (@SkiDaPrince) reported

    @RogersHelps It really is odd I tried this on my iPhone and my iPad as well as my laptop AND my pc. I’m starting to think this might be on my end. Just a couple months ago I had this issue, figured it out and it was okay. I tried myrogers, Shaw, both apps. I think im too old for this.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    @RogersHelps To be perfectly honest, I'd rather not call because I have yet to find a front line agent to whom I'd give a passing QA score. Your call centre reps are HORRIBLE in my opinion.