Rogers outages and service status in Metcalfe, Ontario

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Metcalfe, Ontario

Latest outage, problems and issue reports in Metcalfe and nearby locations:

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 20 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

• 
  Wendy Habets (@WHabets) reported 32 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 43 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

• 
  Scott Nordlund (@NordoftheNorth) reported 45 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rob Fai (@RobFai) reported 3 minutes ago

  @Rogers if you only knew how incredibly vile some of your telemarketers are over the phone... You can't possibly think these call centres work, do you? It's the worst branding you could possibly put into the marketplace, honestly.

• 
  🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported 4 minutes ago

  @RogersHelps I have a review number and I have information from the customer service team. This billing was done in error and I won't pay it.

• 
  Grittygirl88 (@grittygirl88) reported 8 minutes ago

  @CCTS_CPRST @Rogers is keeping too wide service appointment windows for a job that can be completed in 15 minutes and they charge 75 for rescheduling. Do they expect people to be available for 5 hours and keep waiting for their technicians.

• 
  Mahdi (@msh_1486) reported 8 minutes ago

  @RogersHelps Booked a tech for Wed. Two days no internet. @Bellcanada is the same **** I guess.

• 
  Jeff Jones (@thewiredserf) reported 10 minutes ago

  @RogersHelps So no then? Abysmal customer service.

• 
  Mahdi (@msh_1486) reported 10 minutes ago

  @Kevin1141531 @RogersHelps I just filed a complaint. Thanks

• 
  NordicNords (@NordicNords) reported 12 minutes ago

  @RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?

• 
  Alp Deniz (@alpdenizdeveci) reported 13 minutes ago

  @Rogers I am keep getting charged fees even after I left Canada and closed my bank account. I don’t live in Canada but I still get charged $75 for returned fee on my supposedly automatic payment. I can’t even contact customer service! I just waited 2 hours in line! International!

• 
  Janice H. (@moregrandma) reported 13 minutes ago

  @Rogers is just as bad. Also, they seem to think that everyone can read when they email 'contracts'. No verbal explanation given.

• 
  Gary Lamphier (@lamphieryeg) reported 17 minutes ago

  @RogersHelps @Rogers Paging Eric, paging Eric. I gave you my email address so you can connect directly with the customer in question (i.e., my sister). Waiting for a reply, Eric ..... no, I won't go away until I hear from you. 🙄