Rogers outages and service status in Metcalfe, Ontario

Problems in the last 24 hours in Metcalfe, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Metcalfe, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Metcalfe, Ontario

Latest outage, problems and issue reports in Metcalfe and nearby locations:

• 
  Scott Nordlund (@NordoftheNorth) reported 9 minutes ago from Russell, Ontario

  So officially 24 hours now we have had no internet service via @Rogers. They wont provide an update, answer dms and the phones lines are packed. Maybe post a little update lads?

• 
  Wendy Habets (@WHabets) reported 39 minutes ago from Russell, Ontario

  @RogersHelps my Next box is not working. So no cable or tv at all. We had 3 quick power outages yesterday, and no tv since. It just has -5-

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 44 minutes ago from Embrun, Ontario

  @RogersHelps Having issues with Internet in Embrun Ontario. Counties of Prescott-Russell south of Ottawa. Form time about 20 min. Unplugged Rogers Ignite Router. Flashing Yellow

• 
  Andrew Riddell 🇨🇦 (@RiddellArchives) reported 52 minutes ago from Russell, Ontario

  @RogersHelps power out eastern ontario. trying to use cell phone & cellular data. Hard to get pages to load or refresh. Slow. fluctuating changes to LTE, 5G and 3G. Bad service and I’m stationary in my home

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  This is getting out of hand (@MaestroVas) reported 2 minutes ago

  @RealDonBradshaw @BlueJays @Rogers Are you stupid?

• 
  Raed Hamdan (@raedmm82) reported 5 minutes ago

  @RogersHelps I just did. I got auto response. FYI, I contacted Customer Service, I was told they couldn't assist because I signed up through the Ambassador Program. When I asked to speak with a supervisor to escalate, I was told there is supervisor. I'm very confused !!

• 
  Matt M (@TheOnlyMCM) reported 11 minutes ago

  @RogersHelps Received a replacement Xfinity Entertainment box but getting error code 012 when I try to set it up. Customer service/technical support have been completely unhelpful...I have chatted with or spoken to at least 8 agents and spent over 3 hours on hold. Not great!!

• 
  David Kehoe (@davidk101) reported 12 minutes ago

  @RogersHelps Can’t access Roger’s support Just says we can’t answer your call at this time good bye ?

• 
  malachi (@Pereztavarez6) reported 14 minutes ago

  @RogersHelps i want to cancel my services

• 
  ❤️Shibilijoon❤️ (@shibilijoon) reported 16 minutes ago

  @Rogers should be nominated the worse provider of the universe! Terrible!

• 
  JB55 (@belljoseph) reported 18 minutes ago

  @RogersHelps The level of customer service provided by your company @Rogers has been abysmal.

• 
  Hugh Sturdy 🇨🇦 (@SturdyHugh) reported 18 minutes ago

  @Dave_Sandford @RogersHelps I had the same issue with Bell back when I lived in Toronto. It boggles my mind when companies that are all about communications fail customers who want to communicate with them. It’s basically their one main job.

• 
  NordicNords (@NordicNords) reported 19 minutes ago

  @RealDonBradshaw @BlueJays @Rogers So you’ve never been on the internet before eh or do you just whine for a living?

• 
  LVNTHEDRM (@Adams11Colin) reported 20 minutes ago

  @RogersHelps I need to speak to somebody in customer care as I am having issues with my Wi-Fi and I was told to get pods because the ones I have do not work with my modem, but I can’t get through to anybody.