Rogers Outage in Newtonville, Ontario

@RogersHelps my service has been out since 7:00 am. What’s this outage about? When are you resolving it?

@RogersHelps - Hey, our cable service using Rogers Ignite is not working. What given?

@RogersHelps Talking to support on Facebook messenger now say guaranteed me Rogers website doesn’t have a phishing URL installed

@RogersHelps I sent a dm an hour ago about our internet, ignite tv and home phone are down, in Courtice. What is happening?

@RogersHelps I’ve sent a dm, modem is flashing orange, rebooted twice and nothing changed, so no internet, tv or home phone. We’re in Courtice, do you know of problems in our area?

@RogersHelps Internet has been down in Bowmanville for going on 4 hours now. No notifications, response from online portal assistance other than to be passed between departments. Any word on a fix? All the neighbours with Bell Fibe are ok....

@RogersHelps we are having the same problem as yesterday with our home phone through ignite. If someone phones it goes to voicemail and when I try to phone out I’m not getting a dial tone just a busy signal.

@BobNeufer @RogersHelps We are having the same problem in Courtice.

@RogersHelps Id love to but I’ll have to use my data because the internet is crap

@RogersHelps internet is not working in Courtice @ClaringtonON

@emmawaverman @RogersHelps I'm really sorry -- hopefully they'll see this and help. :(

@BTtoronto terrible timing to cut to traffic when Chief R. Stacey Laforme, Mississaugas of the Credit First Nation was just about to give his blessings ! @RogersMediaPR @RogersBiz @rogerfpetersen

@Rogers Too bad not even a year in to my current phone maybe for the iPhone XII

@RogersHelps wondering how long the outage on internet and tv is going to be here in Bowmanville

@RogersHelps Hey , there seems to be a huge outage in Bowmanville , Ontario . Kindly look into it

Hey @Rogers just thought I’d see if you think it’s good customer service for someone to have little to no internet for 5+ days. Seem to be getting the royal run-around from your customer service - any help would be appreciated. #CustomerService #nohelp

@RogersHelps We’ve been disconnected 4 times now and your dms can’t send a technician so now what? Lose us to bell? It’s like competing Costco to Walmart. As long as I keep paying you don’t care if I actually have service

As always can anyone @RogersHelps or anyone that works for Rogers answer a simple question why do I need to call and ask for a deal on cable services? Why do I need to waste a hour out of my life because I have a service with you?

@Rogers How about you set my service up and stop hanging up on me every time you answer?!! #terribleCS

@Rogers I’m on hold with them. It’s been two hours. They have offered to refund me the activation fee. This is the fourth refund for that. 🙄 getting close to twelve hours of dealing with this? Wtf. My concerns go well beyond just my new phone if this is considered acceptable service.

@RogersHelps I'm wondering if there's an outage in the L3R postal code?

@Rogers you have to be shitting me. I ordered new phone in Apr30th. Your dingdongs sent the wrong phone May 5th, I spent 3hrs on the 5,6 & 7th on hold while you organized to send the correct phone. I found out today, you didn’t actually send it? Wtf? I’m sorry isn’t cutting it.

@RogersHelps I'm trying to find out for my grandparents if there is an outage for cable in their area. They live in Mississauga

@RogersHelps I’ve sent you a DM, I end up on a wild goose chase. We escalate the issue and it’s still not fixed.

@Rogers is okay with people not having service for 16 days so I suggest not using them as a provider 🥰.