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Rogers outages and service status in Oak Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Oak Bay, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received May 13, 10:40 PM EDT.
  • 67% TV (67%)
  • 17% Internet (17%)
  • 17% Phone (17%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Rogers

Rogers is having issues since 09:40 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oak Bay, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Phone 4 hours ago
Victoria TV 1 day ago
Victoria TV 9 days ago
Victoria TV 13 days ago
Victoria TV 28 days ago
Victoria Internet 28 days ago

Nearby cities with recent reports

Victoria

2 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Steve9zzj
    Sean (@Steve9zzj) reported

    @RogersHelps @Rogers why does support get worse and worse but prices go up and up - on hold with tech support 55 MINS and counting! Frustrating

  • Walsurus
    Matan Buchler (@Walsurus) reported

    @RogersHelps Yep. Cable internet and phones. At this point I’m considering cancelling it all if you can’t help.

  • CircularLogic89
    CircularLogic (@CircularLogic89) reported

    @laurenrjacobs @RogersHelps While a regular mobile SIM might work in a Wireless Home Phone device, that would still be using its original mobile plan. If you wished the WHP service, you would need a new SIM dedicated for that service. It isn't possible to change the SIM's service type.

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps So when can i expect a call? Fyi, i called bell today was under 3 minutes total from calling to issue resolved takked to a human being. Thats customer service.

  • boomrs
    SMB🇨🇦 (@boomrs) reported

    @RogersHelps It was an upgrade to faster internet that included Disney, Netflix and Apple, but the log in for Xfinity won’t work, can’t add a new email as one is already associated to the account. Your advisors said it’s a software issue.

  • DaleDisill
    Dale Disill (@DaleDisill) reported

    @LeafsandJays97 @MapleLeafs @Rogers Is your last name “Rogers”? How the hell are you defending owners who don’t give a **** about being the laughing stock of the league?

  • SWSniper07
    The Toilet Trader 💙 (@SWSniper07) reported

    @RogersHelps Nope bell says thats on you and they took the proper numbers over. Rogers was the one to add 2 random phantom numbers and then started charging me month after month i called. Customer service never ended up even cancelling after 6-7 calls 4-5 months

  • Steve9zzj
    Sean (@Steve9zzj) reported

    @HomieYak @RogersHelps @Rogers Waited over 1 hr - Ended up using chat support- which was equally as frustrating- Rogers loved collecting our money and working as little as possible for it

  • ThisIsMeCassie
    𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reported

    Hey @Rogers you literally have the worst service, zero discount for those military SERVING 🇨🇦whom have to travel overseas. Rogers ******* Canadians one day at a time..

  • GreenPixelField
    ❀ Mark ✿ (@GreenPixelField) reported

    @Rogers I promise you I'll never get your services. You have some of the rudest salespeople I have ever experienced. All so damn pushy and rude. How is mocking me supposed to be a sales tactic? It could actually be the best price locally (though I severely doubt it) and I won't