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Rogers outages and service status in Oak Bay, British Columbia

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Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Oak Bay, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Oak Bay, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Internet 23 days ago
Victoria TV 28 days ago

Community Discussion

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Rogers Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • northernchinook
    Chinook 💨 (@northernchinook) reported

    @RogersHelps @jenniferdrader5 I phoned customer support number 4x and waa disconnected 4x. It also kicked me out of the chat queue twice after waiting more than 1 hr each time. Absolutely incompetent and atrocious customer service. The government needs to legislate you guys to have actual customer support.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps @andyshen_ca I'm not sure why you keep suggesting Live Chat. Last time I tried that there were 52 people ahead of me in the queue - its just as bad as being on hold on the phone. Rogers needs more customer service people who are available! @andyshen_ca

  • northernchinook
    Chinook 💨 (@northernchinook) reported

    @RogersHelps Rogers hung up on me literally 6x. Abysmal customer service.

  • agooddoggyX10
    Frederick Smith (@agooddoggyX10) reported

    @RogersHelps I am currently blocked out of my email account & can’t even reset the email password. Your AI says I have a security block and to call support… on hold for 4 hrs then disconnected. Do you have another security issue phone number?

  • hi_caicai
    CaiCai (@hi_caicai) reported

    @maya_charles @RogersHelps @MichaelFGittins Also in SW, the internet has been down for several hours now. I've been on the customer service line for 2 hours with no response at all. Rogers' service is truly awful

  • SeNoR_Jeff13
    Jeff (@SeNoR_Jeff13) reported

    @RogersHelps No problem but in the future it would be helpful if Rogers posted something when a fundamental service that people reply on has an outage.

  • rparkerman17
    Ryan Kennedy (@rparkerman17) reported

    @RogersHelps @LJW61 You point to the outage page that shares no information or acknowledges there is an outage. My frustration today wasn’t with the outage. It’s with how poorly you handled it and a complete and udder lack of communication

  • GunGnome
    Gun Gnome (@GunGnome) reported

    @LukeCharbonnea4 @Rogers Kinda ****. Not sure what it's advertised at but we get like 10mbs lol But it's fine for what we're doing, including streaming TV. Would NOT be enough for many devices doing things at once though.

  • Borgan101
    Borgan (@Borgan101) reported

    @Rogers I’m tired of your Indian call centre harassing me every other week and they hang up the second you ask them not to call! Next up I’m canceling all my services. Get control of your idiot marketing team using foreign dirtbags to mistreat paying customers #bell #telus

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps why does the MyRogers app keep signing me out when I close the app. Used to stay signed in all the time. Now it seems like I have to sign in almost every day. Is there a way to set it up so that you stay signed in even when you close the app?