Rogers Outage in Oak Bay, British Columbia

@Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

@RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

@rogers yep, leaving for Bell for internet stability in the age of covid. Cuz you don’t have any stability (since Nov 2020) ask my students. In spite of a 3 month billing error now. In spite every 3rd tech support being argumentative w/ me. 👋. It was all you! Sorry, not sorry.

@RogersHelps is your internet service down in Cambridge Ontario? Have had no service for about 15 minutes despite restarting my modem.

@Rogers .Did you put our conversation into a linked thread because I referenced the CRTC? This is how you treat loyal customers? Good to know. Go ahead. Do whatever you said you would do because it doesn’t really matter, you just want the money!

@RogersHelps do you have an ETA on the current Toronto outage?

@RogersHelps Rogers doesn't have a prosperous future. Decades of poor customer service, monopolization and massive margins has built massive customer resentment. As modern services like Starlink come online, and cell service is commoditized your customers will leave in droves. Loyalty = 0.

@RogersHelps why ******** is the internet service so horrible? my internet has been out for like 4 hours!

So, @Rogers , how come your customer representatives are misinforming clients and over charging them? It has happened with me and now it's happening with my friend. This is so disappointing.

@RogersHelps So instead of calling me offering compensation for the unacceptable interruption on Monday @Rogers calls and offers me an upgrade in my package for 64$ more a month what in the actual **** is going on with your company

@RogersHelps Horrible service all around I’m done with Rogers , I’m sure you can see what kind of plan I have and that you can tell me my credit but just like your services you guys are shady all I have left with Rogers is my cell phone and I will be switching that to bell too

@MasterSquid_ @RogersHelps Help him frag out and be pog don’t be cringe