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Rogers outages and service status in Oak Bay, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Oak Bay, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.
  • The most recent signal from this area was received Aug 13, 7:59 PM EDT.
  • 50% E-mail (50%)
  • 50% Internet (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Oak Bay, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oak Bay, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 18: Problems at Rogers

Rogers is having issues since 07:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Oak Bay, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 4 days ago
Victoria Internet 28 days ago
Victoria TV 1 month ago

Nearby cities with recent reports

Victoria

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Oak Bay, British Columbia

Latest outage, problems and issue reports in Oak Bay and nearby locations:

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • kutti_no_1
    your favourite kutti (@kutti_no_1) reported

    people ask me why as i as a canadian hate the raptors. it’s because of this ****. private equity is killing sports in the us. @Rogers is killing sports in canada #knicksin5

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @TFCin110 @Rogers @RogersHelps Not necessarily by phone. Rogers has to work with you and respond to CCTS within 20 days. Document every failed attempt to get help—it’s evidence. In short: CCTS is free for you, but Rogers pays $ for each accepted complaint. So there’s definitely an incentive to resolve it ASAP

  • pXnEmerica
    pXnEmerica (@pXnEmerica) reported

    @JustMeJamie64 @Rogers They used to, many companies used to. The standard for those centers was call time. So everyone basically had a manager behind them bickering at them to get the call time down. It becomes competition between teams who can get the call time down. The service standard dropped to nothing, people accepted it or in our case, have no reasonable alternatives due to the regulation of media and infrastructure in the country. Once people accepted it it was cheaper to outsource and automate.

  • AliHasa_n
    Ali Hasan (@AliHasa_n) reported

    @JustMeJamie64 @Rogers Yes, exactly. They make millions or billions, but their customer support is often outsourced or centralized, so the person handling your case may not understand the specific local rules, regulations, or problems in your country/province.

  • caiello2
    Cristina Aiello (@caiello2) reported

    @Rogers Not so reliable, my cable keeps cutting out since July 24/26, 3 service calls since then but today Aug 17/26 it cut out again. Called bulk rate # 1-855-256-0052 on hold forever, finally hung up. Bulk service # 934761297. Can you help?

  • va1slyfalcon
    va1slyfalcon (@va1slyfalcon) reported

    @JustMeJamie64 @Rogers Roger's, Bell , telus have a strong hold over Canadians and communication . People do not realize how absolutely aporant the service in Canada is . Disgusting

  • SociallyNumb13
    Just a user (@SociallyNumb13) reported

    Is there a mobile data outage in the toronto area? @RogersHelps

  • marmisto
    Menna (@marmisto) reported

    @JustMeJamie64 @Rogers I called for tech support, talked to a gentleman who spoke decent English with a semi-heavy accent, however the other gentleman in the background weren’t speaking English at all. I asked what all the background noise was and he said he was driving, using a car phone. 😭

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?

  • bobisuruncle3
    bobsuruncle (@bobisuruncle3) reported

    @Sportsnet @FAN590 Hey @Rogers go **** yourself