Rogers Outage Report in Victoria, British Columbia

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

• Internet (54%)
• Wi-fi (15%)
• TV (15%)
• Total Blackout (7%)
• Phone (6%)
• E-mail (5%)

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	TV	8 hours ago
Victoria	Internet	14 hours ago
Victoria	Internet	18 hours ago
Victoria	TV	1 day ago
Victoria	TV	3 days ago
Victoria	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

• 
  Earl Allen (@EarlAllen) reported 7 minutes ago from Victoria, British Columbia

  Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

• 
  Troy More (@troymore) reported 12 minutes ago from Saanich, British Columbia

  @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

• 
  Brandon Rylow (@brandonscript) reported 12 minutes ago from Saanich, British Columbia

  Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

• 
  Connor Edwards (@connoredwards) reported 22 minutes ago from Oak Bay, British Columbia

  Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

• 
  tracy martell (@tm96) reported 42 minutes ago from Oak Bay, British Columbia

  Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿Are we there yet? 🇨🇦 💉💉💉 (@dougie_mcclinto) reported 53 seconds ago

  @RogersHelps I know you can only pass on the info you are given, but it's the quality of that info that is frustrating. As more areas get power restored (Ottawa) internet access is still not available. Is the delay because of lack of power, damage to physical infrastructure ....?

• 
  alex smith (@Smithy1Alex) reported 5 minutes ago

  @RogersHelps @elefontpress Day 5 w/o internet in Ottawa ... with only a "thanks for your patience" from Rogers ... no info about the Rogers service outage, no ETA for resuming service ... will be looking at alternatives

• 
  Brenda (@BrendaLWood1970) reported 7 minutes ago

  Any chance @Rogers internet will ever be connected in Barrhaven again? I spoke to several people yesterday in my community and we don’t get it. Power is back. No trees down and @Bell is working fine. Tonight will be night 6 for us. Some feedback from @RogersHelps please. ETA?

• 
  Jio aur jeene do (@911SAM811) reported 8 minutes ago

  @RogersHelps can I get to talk to live agent ? Technical issues

• 
  James Stackhouse (@stackhousej27) reported 12 minutes ago

  @RogersHelps Merivale is a pretty big outage . I live in Craig Henry . We have power but no internet and cable which is frustrating but I have power . if Power is restored to Merivale , will we have cable . We are in the Craig Henry Knoxdale area . It's great to say working on it

• 
  Jean-Patrick Toussaint (@JeanPatrickT) reported 13 minutes ago

  @FarmsCanada @Rogers We’re lucky - the service came back yesterday, including our landline (which is hooked to the modem). I was told that we’d get an SMS when the service would be back - we never did… found out internet was back randomly, when looking at the light on modem Poor comms from Rogers

• 
  Nicole Forget (@NicoleForget6) reported 19 minutes ago

  @CFRAOttawa It would be very helpful if you could get some answers from @Rogers about internet service.Many people getting frustrated with poor service, if any!

• 
  buriedinplastic (@buriedinplastic) reported 23 minutes ago

  @AreSea3PO @RogersHelps In Brooklin as well and internet connection just went down for the 2nd time today. This actually started occurring before the power outage and every Rogers customer on our street is having issues. Bell/TeleMAX keeps coming around asking if I want to switch…sounds tempting now.

• 
  Heather Badenoch (@HeatherBadenoch) reported 24 minutes ago

  Rogers outage: @RogersHelps' decision to not communicate is the wrong choice. They may think that by leaving Ottawa Hydro to do all the communicating, that Ottawa Hydro will take all the heat. Wrong. @Rogers, how many customers restored? How are you progressing? Talk to us.

• 
  Karen L (@kbleggs) reported 26 minutes ago

  @KatherineDines @RogersHelps still out but power came back on Tuesday - final kick in the pants to look for alternative providers - has been nothing but problems for the past few years