Rogers

Rogers Outage Report in Victoria, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Victoria come from postal codes V8V, V8Z, V8X, V8T, V8N and V9B.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Victoria, British Columbia 12/31/2025 16:50

December 31: Problems at Rogers

Rogers is having issues since 03:20 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria and Prospect Lake.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Wi-fi
CanadaVictoria Internet
CanadaProspect Lake Internet
CanadaVictoria Internet
CanadaVictoria TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • troymore Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • tm96 tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • connoredwards Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • stephenshnier Stephen Shnier (@stephenshnier) reported

    @RogersHelps I waited THREE hours on hold to discuss an issue with my bill. After finally connecting with the person they continued to place me on hold for another fifteen minutes before hanging up on me. What should I do now after wasting my whole afternoon?

  • BodyguardOne Ryan (@BodyguardOne) reported

    @Rogers You literally have the worst service I've ever experienced. And that says a lot.

  • LenzSowavy King in the North (@LenzSowavy) reported

    @Rogers after being wrongly charged for roaming while on holidays your live agents had me on hold trying to reach a manager and I still could not get one. Poor customer service to a 15+ year customer. Y’all need to make this right or I’m cancelling

  • MSCMommyLife Renee Kaiman (@MSCMommyLife) reported

    Calling @rogers to deal with a hardware upgrade is a full time job. All the people who I’ve talked to are liars and can’t do anything. After 2.5 hours I’m still without a phone and no one can help me

  • earlybirdbrew Early Bird (@earlybirdbrew) reported

    @RogersHelps having billing issues for past 3 months, for smart home monitoring device that we returned and rogers can’t locate!! Spend total of 9 hours waiting on the line and talked to 6-7 different agents, but no luck to solve the issue!!!!

  • McCanndyTweets Andy McCann (@McCanndyTweets) reported

    @RogersHelps I sent a DM about 3 hours ago. Still looking for help. Thanks!

  • pozpiggy86 Chris P Bacon (@pozpiggy86) reported

    @RogersHelps Unless you can upgrade your network so it's not so overly congested and backlogged so that it can actually deliver the full speed I pay for, there's nothing you can do to help me.

  • justintetreault Justin Tetreault (@justintetreault) reported

    @RogersHelps is your online payment system down? I've been trying to pay my bill online and it keeps telling me to try again.

  • Blueliberals Mikhail&Shenni 🌐 🐬🐶🙏Resist🌊 🇨🇦 🇺🇸 #FB🌐 (@Blueliberals) reported

    Dealing with an agent named Ryan on @RogersHelps - he needs a new line of work. Switch to Ignite or tough..'By the way we only support one phone...in a pandemic' You guys are a billion dollar company?

  • DJPh03NiX DJ Phoenix (@DJPh03NiX) reported

    @RogersHelps Never had an issue on wifi before? But I could try without next time.