Rogers Outage Report in Victoria, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Victoria come from postal codes V9B, V8N, V8X and V8Z.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Victoria, British Columbia
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Victoria, British Columbia
The most recent Rogers outage reports came from the following cities: Victoria and Prospect Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Phone | |
| Victoria |
Phone | |
| Victoria |
TV | |
| Victoria |
Wi-fi | |
| Victoria |
Internet | |
| Victoria |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Victoria, British Columbia
Latest outage, problems and issue reports in Victoria and nearby locations:
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tracy martell
(@tm96) reported
from
Oak Bay, British Columbia
Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.
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jim
(@sandwedge99) reported
from
Saanich, British Columbia
FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.
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Sandra Hudson
(@slhudson) reported
from
Colwood, British Columbia
.@RogersHelps - please help
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Sandra Hudson
(@slhudson) reported
from
Colwood, British Columbia
For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!
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Brandon Starcevic
(@TheDadBrand) reported
from
Colwood, British Columbia
Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp
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Dave Lockyer
(@dave_lockyer5) reported
from
Victoria, British Columbia
@Rogers Worst co.
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Anjandeep Kaur
(@anjandeep_kaur) reported
from
Saanich, British Columbia
@Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !
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Earl Allen
(@EarlAllen) reported
from
Victoria, British Columbia
Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps
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Troy More
(@troymore) reported
from
Saanich, British Columbia
@RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.
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Connor Edwards
(@connoredwards) reported
from
Oak Bay, British Columbia
Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Brandon Rylow
(@brandonscript) reported
from
Saanich, British Columbia
Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Cyber-kitty
(@Cyberki36528262) reported
@RogersHelps Are you also down in parts of Mississauga? No Wi-Fi, no tv.
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Rachel🖤
(@rcurrier425) reported
@RogersHelps internet is out and I have to write an exam at 10:30. Hope you can figure out the issue by then
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Kyro Maseh
(@Kyr0Nagib) reported
Every time I speak to @RogersBiz tech support I get chest pains. How does a company reset a voicemail twice in a day without prior warning?
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The Legends League
(@legendsleague) reported
I wouldn’t have to use 90% of my data if @RogersHelps internet wasn’t so ******* trash. Yes, let’s alleviate student loans, but also, let’s ******* chill on charging Canadians the worst rates for internet/data.
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Tenacious N
(@FreePasghetti) reported
@wilmot786 @mack3636 @Rogers I complained about the wait time and they suggested that the schedule a call back feature or using the web chat are the quickest ways to get service.
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LLDJ 🚴♀️ Double Vaxxed on a Bike
(@indochic) reported
@Rogers what is wrong with your company and the poor customer service? I have a senior here who had her TV, phone and Internet not working since Dec 3rd. We got the TV wkg again but we've been on the phone for a total of 6 hours over 3 days trying to get her phone back.
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Chris Shaw
(@hueofheather1) reported
@Rogers Well I wish you were dedicated to infrastructure. I live 3 doors down a private road. Your service goes right by our road and I offered to pay to have the cable come down to my house and you decided no. Weird but true
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Tenacious N
(@FreePasghetti) reported
Experiencing the WORST customer from @Rogers I am a long time customer absolutely at my wits end trying to return a phone!
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Ⓚ
(@aintyourcuppa) reported
Been with @Rogers for years. They couldn’t give me the same deal I’ve had for my internet. Being a loyal customer doesn’t mean anything anymore. That’s fine. I cancelled my services. Good riddance.
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Nadia Oxford
(@nadiaoxford) reported
@RogersHelps Hi, my landline and internet have been down for some time. I DM’d the info a while ago and haven’t heard back yet