Rogers

Rogers Outage Report in Victoria, British Columbia

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The latest reports from users having issues in Victoria come from postal codes V8V, V9A, V8R, V8Z, V9C, V9B and V8X.

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Rogers Outage Chart in Victoria, British Columbia 12/13/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Rogers users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (5%)

    Phone (5%)

  6. E-mail (4%)

    E-mail (4%)

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria and Langford.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria TV
CanadaVictoria TV
CanadaVictoria Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • anjandeep_kaur Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • slhudson Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • connoredwards Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • sandwedge99 jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • dave_lockyer5 Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • tm96 tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • brandonscript Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • TheDadBrand Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • EarlAllen Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • slhudson Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • troymore Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • feliza_irma 🎧 The Science Witch (@feliza_irma) reported

    Your agents NEED to take ownership of the issue and try and solve it instead of tossing the customer around for TWO hours, triggering an upset customer that decides to cancel FOUR JUICY NEW ACCOUNTS @Rogers

  • Jean_F_P Jean-François Pagé (He/Him/Lui) (@Jean_F_P) reported

    First @RogersHelps increases my rates w/o warning. Then they revert the price due to not giving us proper warning, issue a credit over TWO bills (why over two?!) & NOW give us warning they’re jacking our rates - for real. So, @TekSavvyBuzz / @oxio_com , who wants my business?

  • feliza_irma 🎧 The Science Witch (@feliza_irma) reported

    The cherry on top was Will putting the irritated -BUT NEVER RUDE- customer on hold for TEN MINUTES to “cancel” the services to just HANG UP which triggered another call where finally Nika was able to put an end to this customer service nightmare and cancel everything. @Rogers

  • feliza_irma 🎧 The Science Witch (@feliza_irma) reported

    Hey, @Rogers I have free advice for you since apparently your customer service downflow and protocols are ******* ****: your customer service agents need to STOP cold transfers 1/2

  • Ramande76088842 Ramandeep Singh (@Ramande76088842) reported

    @RogersHelps How strange - you're using my line, my home premises to give internet connection to others but can't provide connection to me even after appointment. On top of that you don't have any alternative solution. You're leaving your WFH customer helpless, frustrated and disappointed!!!

  • hofmiller_ nooneofsignificance (@hofmiller_) reported

    @RogersHelps @Skimch1 If it is a known issue, why is it not posted on your ‘service interruption’ link? Are your team aware that exists? There is a pinned link at the top of tweets and replies, in case your guys can’t find it…

  • stalecupcake bbb (@stalecupcake) reported

    @RogersHelps does Rogers Bank have a twitter account? Some of the customer service reps are terrible and incredibly rude!

  • Mcatlady54 SL McIntosh 🇨🇦 🇺🇦 #StandWithUkraine (@Mcatlady54) reported

    @Skimch1 @Rogers Cable TV is down in northeastern London ON as well. Internet ok but no cable signal? Is this another all-day ocauson? Getting to be wkly event.

  • AnitaMinot Anita minot (@AnitaMinot) reported

    @RogersHelps @can3together1 Anna tells me there is nothing wrong in my area, Guelph, yet internet is cutting in and out. TV shut down. Crap service for high rates!!

  • feliza_irma 🎧 The Science Witch (@feliza_irma) reported

    They need to find out FIRST if whoever they are transferring the customer to is ACTUALLY GONNA HELP to avoid a chain of cold transfer after cold transfer where the customer has to explain OVER AND OVER again the issu that, btw NOBODY could undenor figure out. @Rogers