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Rogers outages and service status in Victoria, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Victoria, including 1 direct report.
  • The most common problems reported in this area mention TV and Internet.
  • The most recent signal from this area was received Jul 15, 9:24 PM EDT.
  • 83% TV (83%)
  • 17% Internet (17%)

The latest reports from users having issues in Victoria come from postal codes V8X , V8N , V9B , V9A and V8T .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Rogers

Rogers is having issues since 09:20 AM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria TV 18 hours ago
Victoria TV 9 days ago
Victoria Internet 10 days ago
Victoria TV 22 days ago
Victoria TV 26 days ago
Victoria TV 27 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • CDN_Rob24
    Rob the 🇨🇦 Cubs Fan (@CDN_Rob24) reported

    @RogersHelps Well, unfortunately they were no help. And, they told me that there is no longer a customer retention department. So, unfortunately youre losing a 25+ year customer to Bell

  • QueenRuby88
    🇨🇦Queen Ruby🇨🇦 (@QueenRuby88) reported

    @jayjimshier @RogersHelps Cancel your rogers accounts please Im warning you

  • muttman3420
    🇨🇦🍁Muttman🍁🇨🇦 (@muttman3420) reported

    @Rogers @RogersHelps how do we get a hold of technical support? Been on hold for 30 mins, and Virtual Assistant is useless

  • Irene_NoKillTO
    Irene-Irka😺🇺🇦🇨🇦 (@Irene_NoKillTO) reported

    @RogersHelps Why can't your customer service staff provide that information. I specifically asked their manager for an alternative contact.

  • HSmythe10
    Hank Smythe 🇨🇦 (@HSmythe10) reported

    @LoveMy7Wood @Rogers Yep, been there. I went with my own domain and Gmail support behind it, as well as Gmail direct.

  • decstewartje
    Jeremy Stewart (@decstewartje) reported

    @RogersHelps @vandana_bhalla How about stop buying out your competition to the point where you have no capital left and need to lay off ALL your Canadian support team and move support overseas?

  • patersonjeff
    Jeff Paterson (@patersonjeff) reported

    @TheHeartPlumber @JayJanower @Rogers my father passed away and I needed to cancel his mobile account. Please inform me about these other options...

  • Fleur8029
    Fleur (@Fleur8029) reported

    @Deepea6 @SLICKBLOWFISH @Rogers Damn! if they do that to mean, I will go without internet and cable. Shaw Cable was good but this monstracity sucks.

  • Kippy_mag_oddi
    Sarcastic Canuck 🇨🇦 (@Kippy_mag_oddi) reported

    @RogersHelps Doesn't even matter at this point. We've decided to leave Roger's. Yesterday was the worst customer service I ever could have imagined. Unfathomable way to treat long-term loyal customers. 6 hrs spent on the phone only to still be hugely disappointed.

  • bijboutique1
    bijboutique (@bijboutique1) reported

    @TELUSsupport @TELUS cable is still A mess.Going 2 address it or just ignore upset customers and hope they continue to give you their business. @Rogers can you provide cable that doesn’t continually cut out and internet that actually works? And do this without ripping up my lawn?