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Rogers outages and service status in Victoria, British Columbia

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • The most recent signal from this area was received May 5, 9:55 AM EDT.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Victoria come from postal codes V8X , V8N and V8Z .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria TV 5 days ago
Victoria TV 10 days ago
Victoria TV 25 days ago
Victoria Internet 25 days ago
Victoria Internet 28 days ago
Victoria Internet 29 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • MacDoug1
    BatmanAndRobert (@MacDoug1) reported

    @mikeszeller @Rogers Because I was already with Rogers. I never had a problem until I'm cable box died in December and that box wasn't available anymore.

  • jesuisKarim
    Karim (@jesuisKarim) reported

    @RogersHelps all phones on my account have been experience some serious call quality and dropped call issues. Is everything okay? Please help!

  • magic_salmon
    MASAPRO 魔法 鮭 (@magic_salmon) reported

    @VirginPlus why is it that you can't / won't provide your internet service customers with a public ipv4 yet @Rogers offer this as standard???

  • ThisIsMeCassie
    𝘾𝙖𝙨𝙨𝙖𝙣𝙙𝙧𝙖 𝙍𝙖𝙪𝙜𝙪𝙨𝙩🇨🇦 (@ThisIsMeCassie) reported

    @Rogers — As one of Canada’s dominant telecom providers, it’s disappointing that there’s no meaningful recognition or support for the very people who serve and protect this country. Our military members deserve more than silence from companies that benefit from the nation they defend. @coreyhoganyyc is this something that’s on your radar?? My son is stationed in Edmonton and will be going to Latvia I’m looking for a better deal for him and thought that the government might have negotiated something like this when they allow this takeover of Shaw

  • BrianReid597401
    Brian Reid (@BrianReid597401) reported

    @matthews34goat @Rogers I think the Kings *** was so weak that yeah, they eked in the playoffs to get ousted Rd 1 Guys still accept trades with NTC's Sometimes climate or market interests players. The point is, you just never know. Gretzky was thought untradeable. Keeping Matthews gives us nothing.

  • wwoodcox
    WRW (@wwoodcox) reported

    @MapleLeafs @Rogers Poor kid (whoever they decide on)

  • honulublueballs
    honolublueballs (@honulublueballs) reported

    @Canucks @Rogers You don’t deserve any fans. Dog **** on-ice product dog **** personnel hires dog **** trading history dog **** player development dog **** draft history dog **** ticket price that always go up dog **** ownership Shocker anyone bothers with this garbage

  • Charlii_aBB
    Charlii (@Charlii_aBB) reported

    @RogersHelps Yes but would like confirmation that the SIM card issue is affecting many. Based on other reports I would say yes.

  • stitchlady
    Bonnie Lee (@stitchlady) reported

    @RogersHelps It’s the worst on NBC. I have reported it many times. They’re still trying to fix it by contacting NBC. I have had pixelating on other channels, but that seems to be improving although it is intermittent.

  • REALTORinVan
    Matt France (@REALTORinVan) reported

    @RogersHelps @Bringer0fSand Please hire some more people at Rogers. I’ve been in the queue forever this mornings. It’s really really bad UX.