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Rogers outages and service status in Victoria, British Columbia

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Victoria, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 50% Internet (50%)
  • 50% TV (50%)

The latest reports from users having issues in Victoria come from postal codes V8N and V8X .

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Victoria, British Columbia

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Victoria, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Rogers

Rogers is having issues since 04:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Victoria, British Columbia

The most recent Rogers outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria Internet 21 days ago
Victoria TV 26 days ago
Victoria TV 1 month ago
Victoria Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Victoria, British Columbia

Latest outage, problems and issue reports in Victoria and nearby locations:

  • brentsmi
    Brent Smithurst (@brentsmi) reported from Colwood, British Columbia

    All I want for Christmas is more than one bar (at best) of cel service in Royal Bay. Get it together, @TELUS /@Bell. I’ll switch to @rogers if they’ll do something about this. 2.5 years of this is ridiculous!

  • brandonscript
    Brandon Rylow (@brandonscript) reported from Saanich, British Columbia

    Rest assured that when the class action suit starts up, I’ll be right there, asking for easily $1,000 in money I paid to @RogersHelps for services that were never used, that they turned around and gave to their CEO. I’m so very done being a customer.

  • anjandeep_kaur
    Anjandeep Kaur (@anjandeep_kaur) reported from Saanich, British Columbia

    @Rogers @aredlight1 I needed to make such an important IRCC call today but all because the service was down i can’t even call people! Fix it please !

  • TheDadBrand
    Brandon Starcevic (@TheDadBrand) reported from Colwood, British Columbia

    Remind me to choose "Pick up in store" instead of delivery from @Rogers as they use @FedExCanada . Literally sat at my door all day and they still put "Delayed: customer not reachable"...? Never have I ever received my package on time from FedEx. No DM help from @FedExCanadaHelp

  • dave_lockyer5
    Dave Lockyer (@dave_lockyer5) reported from Victoria, British Columbia

    @Rogers Worst co.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    .@RogersHelps - please help

  • DelroyDyer89
    Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • EarlAllen
    Earl Allen (@EarlAllen) reported from Victoria, British Columbia

    Very confused as to why this new iPhone 12 Pro on a 5G network is sooo incredibly slow. @AppleSupport @RogersHelps

  • connoredwards
    Connor Edwards (@connoredwards) reported from Oak Bay, British Columbia

    Why @Rogers would stop support for its remote DVR app is beyond me. I suspect they assume one will upgrade to their new IPTV service for this single feature. Stupid product decisions like these usually work against them.

  • tm96
    tracy martell (@tm96) reported from Oak Bay, British Columbia

    Am I the only one in greater #YYJ experiencing GARBAGE wifi from #ShawCable and TERRIBLE data access from @RogersHelps — I haven’t seen LTE on my phone in eons. It’s all sluggish 3G. #FirstWorldProblems but #ComeOn! Pull yourselves together— we pay too much for this subpar svc.

  • troymore
    Troy More (@troymore) reported from Saanich, British Columbia

    @RogersHelps when trying to watch NHL Live the TSN3 feed is constantly buffering. None of the other feeds have this problem.

  • sandwedge99
    jim (@sandwedge99) reported from Saanich, British Columbia

    FFS @ROGERS . Your latest commercial is one of the worst i have seen. Its rogers ,something something event. Fire your creative team.

  • slhudson
    Sandra Hudson (@slhudson) reported from Colwood, British Columbia

    For the 2nd month in a row I am about to waste an hour (at least) of my time contacting @Rogers about billing errors - I’m just about to pull the plug after 21 years as a customer- be warned if they offer you a better deal!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruthie80116972
    Ruthie (@Ruthie80116972) reported

    @RogersHelps Didn't cancel, just asked to update my address and was told your company cannot provide service at my new location. They were informed about this planned move at the time we subscribed and ur staff told us they had service there!

  • Perisher52
    Andy MacKenzie (@Perisher52) reported

    @Rogers you owe me money but you can’t accept any calls due to call volume and your chat support is also unresponsive, so how do I connect with you?

  • jmckay2508
    Jo (She\Her)🇨🇦 (@jmckay2508) reported

    WTF! @fordnation @Rogers is about to show YOU their lil'wire brush. Take that shot at Poilevre's seat now - OR???

  • plkampe
    Peter J. Kampe IV (@plkampe) reported

    Hey @Rogers, stop calling me to move my cellphone over to you, I am happy with my provider. I will say this again, remove me from your calling list as all the customer service calls still have not removed me.

  • Kuljeet123r
    Kuljeet Singh (@Kuljeet123r) reported

    @RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.

  • vyvahxo
    vyvah (@vyvahxo) reported

    @FierySharky @Rogers @Sportsnet I do not wish him to be out of a job, but there is people who can do his job much better than him. Consistently the worst on every panel

  • keithmacinnis
    Keith MacInnis (@keithmacinnis) reported

    @Smileyyeg @Rogers no longer has humans answering the phone :/. I recently upgraded my phone with a save & return option, and mailed them my mint condition used device. I was suppose to get 360$ back. Instead, they rejected my return for water damage, and let me know I would be charged $1,800 for my old device. I’ve disconnected my credit card from Rogers while I try and get in contact with them; it’s so frustrating.

  • JacquiKJanes
    Jacqui (@JacquiKJanes) reported

    @Rogers are your staff calling at random times offering discounts then asking for account information and they don't understand why this is an issue? #fraud #togoodtobetrue

  • rgross36
    BURNSY99 (@rgross36) reported

    @Sportsnet the @BLUEJAYS fanbase is WORLD SERIES based ONLY. They have ZERO INTEREST in WILD CARD races. They ARN'T sports fans. Just BAND WAGON jumpers. JOIN the crowd. NO WORLD SERIES NO FANS. NO FANS big trouble for @ROGERS

  • jenniferdrader5
    Jennifer Drader (@jenniferdrader5) reported

    @RogersHelps @MerileeToo When you call there is no option for email support and the AI cant figure ot out, then just keeps repeating. Then I just selected internet and then get told there are higher then normal call volumes and to call back and then it hangs up