Rogers outages and service status in Oldcastle, Ontario

Problems in the last 24 hours in Oldcastle, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oldcastle, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Oldcastle, Ontario

Latest outage, problems and issue reports in Oldcastle and nearby locations:

• 
  Steve Young (@steveyoungg) reported 6 minutes ago from Essex, Ontario

  @Rogers no wonder you have a 1.8 rating on BBB. Absolutely criminal how you operate. 10 years and once this contracts done you’ll never see a cent from me again.

• 
  Cynthia Lane (@macgurkus) reported 15 minutes ago from Windsor, Ontario

  @AboutRogers @Rogers Rogers and @UPS were an epic fail in customer service today.

• 
  Jessica Palazzolo (@MrsJPalazzolo) reported 48 minutes ago from Windsor, Ontario

  @RogersHelps Can you let me know of windsor Ontario is out of service and when it so be restored? Can't make or receive calls. Thanks

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dave Dickson (@Dkcdickson) reported 11 minutes ago

  @RogersHelps Meanwhile bell is offering me triple the bandwidth for 40% less money…. But I need to get internet back today so that’s a topic for after you FIX my service

• 
  John Koreen (@MrKoreen) reported 12 minutes ago

  @RogersHelps please help, we've been on hold for +2.5 hrs bc my wife received the msg: "Contact us for assistance. We’ve enhanced your sign in security. To learn more, please contact us and speak with a Rogers Specialist for further assistance" when trying to login to her email

• 
  @416ash (@416ash) reported 12 minutes ago

  What happened to @rogers??? They used to have people you could talk to. Just want to renew my $230/mo+ bundle, and I can't get any help except from a dumb voice agent. They used to have better call response times than Bell, now they may be worse.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 13 minutes ago

  @RogersHelps Did you even look at the chat records!!! I was on & off until 1130- 7 hours without service. 3 hours on & off the chatbot throughout the night and you want ME to keep trying to get a hold of YOU to fix your service!!! I had to go into the office because there was no internet.

• 
  Michael Gallo (@galloots1313) reported 16 minutes ago

  Just had to cancel my @RogersHelps @Rogers internet due to incapable customer service. A true disaster of a company, tripled my bill and didn’t offer anything else. What a waste.

• 
  Shelley Duggan (@drslmd) reported 18 minutes ago

  Hey @Rogers, are we ever getting internet service back?

• 
  H_Maurya (@MauryaHarkesh) reported 20 minutes ago

  @RogersHelps Tried several times calling given contact number but they do not pick call even after waiting 3 to 4 hours. Waited for them to pick 2 to 3 times since last week. Do you have any concrete solution?

• 
  GoodMorning 💋♥️✨❌⭕️💫👠 (@LJW61) reported 21 minutes ago

  @Rogers your service is horrible. Customers use internet 24/7 and your support should also be 24/7. Get with it and do BETTER!!

• 
  H_Maurya (@MauryaHarkesh) reported 21 minutes ago

  Hi, I'm trying to get help regarding ntwrk issues in my region and was unable to connect through toll free number mltple times. I waited 2 to 3 hrs for two calls bt nobdy picked up and thru online chat I got transferred 4 different representatives still unresolved. @RogersHelps

• 
  AF (@Stu10171017) reported 23 minutes ago

  @RogersHelps After spending so much time with me and then putting me on hold multiple times and then after getting disconnected I don’t know why they would not call me back. They knew the issue wasn’t resolved.