Rogers outages and service status in Oldcastle, Ontario

Problems in the last 24 hours in Oldcastle, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oldcastle, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Oldcastle, Ontario

Latest outage, problems and issue reports in Oldcastle and nearby locations:

• 
  Steve Young (@steveyoungg) reported 6 seconds ago from Essex, Ontario

  @Rogers no wonder you have a 1.8 rating on BBB. Absolutely criminal how you operate. 10 years and once this contracts done you’ll never see a cent from me again.

• 
  Jessica Palazzolo (@MrsJPalazzolo) reported 8 minutes ago from Windsor, Ontario

  @RogersHelps Can you let me know of windsor Ontario is out of service and when it so be restored? Can't make or receive calls. Thanks

• 
  Cynthia Lane (@macgurkus) reported 50 minutes ago from Windsor, Ontario

  @AboutRogers @Rogers Rogers and @UPS were an epic fail in customer service today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lee (@ThreeStarPet) reported 9 minutes ago

  @RogersHelps I figured it was a scam since the email and text message they promised never materialized! Thanks!

• 
  Blacktop Cowboy (@Blacktop_Cowboy) reported 13 minutes ago

  @UberJumper @Rogers Honestly Rogers and Telus are such a **** show, I'm just gonna get starlink, and if they ever make a phone I'll get that too

• 
  GetYourBigIdeaFunded (@FundYourBigIdea) reported 14 minutes ago

  @NubiaAndYou @Rogers @Rogers used to have the best customer service. Now, all they do is hang up.

• 
  ruthko 🌻 💉12x 😷🖖 (@ruthmkb) reported 15 minutes ago

  @RogersHelps Your phone manual changed. The key pad option is gone, & just AI generated replies. After jumping through hoops to be connected to a live agent, the recording said "sorry, too busy, call back", & hung up. You really don't want to speak to a customer, do you? 🤨

• 
  B Rachel (@b_rachel18) reported 18 minutes ago

  @RogersHelps the amount of time I’ve had to spend trying to correct a billing error you made is ridiculous. I have been on hold for over an hour and the online queue is just as bad. Please provide better options for customers to resolve issues.

• 
  CDN_Footy (@TFCin110) reported 18 minutes ago

  @MikeDelpieroX @Rogers @RogersHelps Are they legally obligated to provide a human to address the complaint or my billing inquiry?

• 
  Dilnawaz Khan (PMP, ITIL) (@Rumi_009) reported 20 minutes ago

  @RogersHelps Technical staff is useless. I wouldn't be tweeting this if they had resolved the issue. It's been going on for a week.

• 
  Jamie McGee 🇨🇦🍁 (@JamieMc46313002) reported 24 minutes ago

  Seriously, @Rogers? Cut this corporate greed crap.

• 
  SheMet 🇨🇦 (@SheriMetcalfe2) reported 24 minutes ago

  @RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?

• 
  Corey Herscu (@coreyherscu) reported 26 minutes ago

  @RogersHelps I did an upgrade at the end of june and have not received the regular bill credit for it. it's impossible to get through to customer care and when inasked for a review online, i was declined.