Rogers outages and service status in Oldcastle, Ontario

Problems in the last 24 hours in Oldcastle, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Oldcastle, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Oldcastle, Ontario

Latest outage, problems and issue reports in Oldcastle and nearby locations:

• 
  Jessica Palazzolo (@MrsJPalazzolo) reported 30 seconds ago from Windsor, Ontario

  @RogersHelps Can you let me know of windsor Ontario is out of service and when it so be restored? Can't make or receive calls. Thanks

• 
  Steve Young (@steveyoungg) reported 5 minutes ago from Essex, Ontario

  @Rogers no wonder you have a 1.8 rating on BBB. Absolutely criminal how you operate. 10 years and once this contracts done you’ll never see a cent from me again.

• 
  Cynthia Lane (@macgurkus) reported 42 minutes ago from Windsor, Ontario

  @AboutRogers @Rogers Rogers and @UPS were an epic fail in customer service today.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Hibbs (@rhibbsy) reported 8 minutes ago

  @RogersHelps People calling me pretending to be Rogers to get me to upgrade my device. I was promised a free phone, which happens, so it sounded legit, but when I got it, they insisted I not call Rogers. Now I'm just trying to return the phone and cancel the order. I have their info.

• 
  The REAL Sassy Queen 👑 (@TheRealSassyQn) reported 11 minutes ago

  Wow been on HOLD with @Rogers over an hour to cancel our INTERNET and got disconnected Went into a STORE in ON @fordnation They are giving me the same number to call If they never answer .... How do you cancel?? This is disgraceful service #Rogers #NeverROGERS

• 
  chillbro (@chillbrobaggins) reported 11 minutes ago

  Every person I dealt with at BMO today, on the phone or in person knew nothing of respect or customer service. Felt like I was talking to @Rogers

• 
  Kevin F (@Kevin1141531) reported 12 minutes ago

  @msh_1486 @RogersHelps Absolutely! If you wanna share how the complaint got resolved it would be interesting to know. Good luck.

• 
  Vivere sine timore (Live Fearlessly) (@Joseph2653) reported 12 minutes ago

  @RogersHelps Over 2 hours late to meet a 4 hour service window + over an hour on hold 4th event in 5days @Rogers A total service failure every step of the way. Maybe accept that you don’t want me as a customer…multiple services and Businesses since I started with you in 1994

• 
  Gary Lamphier (@lamphieryeg) reported 17 minutes ago

  @Rogers Picture it: You're a longtime Rogers customer. One day you get a spam call from Morocco. You don't pick up. Then you spot a $24 charge for a call to the same number on your July bill. You contact Rogers to complain. It's rejected. No explanation. What gives, Rogers?🙄

• 
  Kevin F (@Kevin1141531) reported 17 minutes ago

  @momluvsfood @RogersHelps @Rogers What annoys me is the "longer than expected". It's always the same. 2 hrs yesterday, no one. Chat today transferred me 3x and the agent was beyond rude.. I've worked in chat for a major bank and could never chat like that. I'm still not satisfied. Likely cancelling all products.

• 
  🐻‍❄️ Dave Sandford 🦌 (@Dave_Sandford) reported 19 minutes ago

  @RogersHelps how is it that I can't get through to Roger's wireless on the phone? Just ai crap and each time it says "we'll transfer you to a specialist" I'm told "we are experiencing higher calls than usual and we can't take your call" and then disconnects. Customer service 0/10

• 
  Sandra A (@Sandy_DEWfan) reported 20 minutes ago

  @RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?

• 
  Laela Mirelle (@djlaela) reported 23 minutes ago

  @RogersHelps This new AI system is garbage! It doesn’t understand the simplest of instructions, and after multiple attempt to get an actual person, it says “we’re experiencing higher than normal cell volumes, please try again later” and hangs up!! Can’t resolve payments