Rogers outages and service status in Saint-Stanislas-de-Kostka, Quebec
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Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Saint-Stanislas-de-Kostka, including 0 direct reports.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Saint-Stanislas-de-Kostka, Quebec
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Stanislas-de-Kostka, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Grittygirl88 (@grittygirl88) reported@RogersHelps Roger's offline stores are not able schedule the te h appointments for new device installation and are not even able to schedule appointment. The Roger's in square one mall said they cannot do any modifications for the home internet service.
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EG (@Evan_Gray) reported@RogersHelps I am moving and need to set up a service transfer. I was on hold twice this week for over 2 hours before a forced disconnection. Today, not even allowed to enter the queue. Live agents can't help me, your local stores can't help me. What am I supposed to do?
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Search Navigators (@SearchNavCAN) reported@RogersHelps @DivyeshkumarB I have been on the phone with YOU peope for 3.5 hours. What does a customer have to do to get service? Asking for many friends.
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a simple plebeian (@nerdynotreally) reported@RogersHelps hello any ETA of the Internet outage being fixed by Surrey whalley area?
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Christopher Castle (@Scissorb0i) reported@RogersHelps Yes. It’s all recordings though it seems to have stopped lately. And for some reason the on demand, seaon 4 episode 1 issue of Strange New Worlds contains an episode of The Librarians and not Strange New Worlds at all. It’s a bit of a mess.
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Cathy NOT Kelly (@cathykelly80) reported@Rogers - once Bell fibre becomes available in more places you’re going to have to up your customer service game or lose a ton of customers
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Kevin F (@Kevin1141531) reported@msh_1486 @RogersHelps Absolutely! If you wanna share how the complaint got resolved it would be interesting to know. Good luck.
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Heather F. (@momluvsfood) reported@RogersHelps @Rogers It’s now a game. 3 hours in the queue yesterday only to be cut off. This morning I called at 9am the time the lines start. I’m still waiting in the queue 2 hours later. What are your metrics, average call delay, first call resolution , cust Sat?
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Sandra A (@Sandy_DEWfan) reported@RogersHelps @DarrenOrvis Your self serve options are a mess! I have been able to so far get what I need for service but you do need to do better online. Also when there’s a new modem why can’t you advise loyal customers? Can you tell me what is your latest modem model?
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Prath (@Pratheep23) reported@Rogers your customer service is horrible, I can’t even get to a live representative and it automatically disconnects stating “we are busy at the moment please try again later” horrible service.