Rogers outages and service status in Saint-Stanislas-de-Kostka, Quebec

Problems in the last 24 hours in Saint-Stanislas-de-Kostka, Quebec

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Saint-Stanislas-de-Kostka, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gio (@giovexpo) reported 11 minutes ago

  @RogersHelps Hi I want To Return it But Since Your Service At The Help Desk Is Horrible Nobody Answers No Answer Therefore I Cannot get Service,Pkease Help me the Service is Horrible I want Mt Money Vack

• 
  Matt Pisko (@MattPisko) reported 11 minutes ago

  @Canucks @Sportsnet650 @Rogers The Canucks scouts all belong in Moneyball. They are awful.

• 
  staz (@zzleepyguy) reported 12 minutes ago

  @rogershelps My internet keeps lagging during my video game, is there an outage or somethin im in the toronto area

• 
  blindpig/1966 (@blindpig_1966) reported 14 minutes ago

  @silmapps @Rogers They all do. That's the problem.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 14 minutes ago

  @RogersHelps Hours of being on hold and trying to get things resolved finally were by a very knowledgable supervisor but the process leading up to speaking with her were stressful, arduous and took hours of my life from me I will never get back.

• 
  RichardYanker2U (@drinklotsofh2o) reported 16 minutes ago

  @LoveMy7Wood @RogersHelps Every time I would call Rogers I would start the call by saying “pass me through to customer retention because that’s where I’ll end up anyway”.

• 
  Jennifer Leigh (@WriteLinesInk) reported 18 minutes ago

  @RogersHelps I will be proceeding to hook up to a normal plan probably with freedom given Unlimited data 5 gigs upload speed and even better unlimited roaming which you doubt me $12.50 for when I was in Palm Springs and never used my phone. And between the $38 on the $45 that offer

• 
  James MacDonald (@jimmymac6685) reported 19 minutes ago

  @Rogers I called to cancel my cable /internet bc I’m moving to part of ON Rogers doesn’t service & customer service tried 5 times to sell me tv/internet plans!! I am moving! After 50mins says she can’t cancel my plan and I have to call back on the exact day I want it canceled🧵

• 
  Dave Kwan (@davekwan7) reported 20 minutes ago

  @Rogers Infuriating experience today. Firstly your payment system has issues. Your agent tried to pin this on my side and told me to contact my bank and credit card providers. No issues from that end whatsoever. Tried to contact Rogers once more but chat continuously ends.

• 
  Love My 7 Wood (@LoveMy7Wood) reported 22 minutes ago

  If you are considering (or have to due to equipment failure like me) switching from Ignite to Xfinity on @Rogers here are some things to be aware of that they do not tell you before, during or after the transition. First, a new account will be opened, independent of your previous account, and unless you call and close your previous account, you will be double billed. Second, nobody will ask you for your credit card and it won’t be transitioned from your old account so unless you go online and add it, in a month you will be getting nasty notices. Three, if you have streaming services like Crave that you buy through Rogers it will not be transferred to your new account automatically. You must call to get it added. Fourth, expect at least one of the Xfinity boxes not to work properly. I’ve done the transition now at my cottage and home and multiple service visits and equipment replacements may be necessary. Fifth, if you have Rogers/ Yahoo email or Finance accounts they don’t automatically transition and multiple phone calls may be necessary and it may take the knowledge of a supervisor to get them going again. And sixth, Rogers goes out of its way to make speaking to an actual human being virtually impossible and you have to fight with AI and may be lucky and get through to someone in a few minutes or, like me, you can waste hours and hours on hold. And finally, they are going to email you a survey on how they did. Don’t fill it in right away. Wait a few days to make sure things work and work as they should. Good luck!