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Rogers outages and service status in Mono, Ontario

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Mono, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Phone.
  • 50% Wi-fi (50%)
  • 50% Phone (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Mono, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Mono, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 17: Problems at Rogers

Rogers is having issues since 02:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mono, Ontario

The most recent Rogers outage reports came from the following cities: Orangeville, and Adjala-Tosorontio.

CityProblem TypeReport Time
Orangeville Wi-fi 14 days ago
Orangeville Phone 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Mono, Ontario

Latest outage, problems and issue reports in Mono and nearby locations:

  • JatinderSinghC
    JatinderSinghCheema (@JatinderSinghC) reported from Caledon East, Ontario

    @RogersHelps Do customers get compensated for what they lost in business just because of your stupid network ??

  • rayissap
    rayissa palmer (@rayissap) reported from Caledon East, Ontario

    @RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

  • kriztoper1978
    Kriztoper 🏳️‍🌈 (@kriztoper1978) reported from Orangeville, Ontario

    On the phone for an hour with @RogersHelps just to be told to go to the store. Guy at the store looked pissed off to have to open the door for me (locked for security reasons) then was so rude I ended up walking out. It shouldn’t be this hard to try and purchase an Apple Watch!

  • StxleGram
    𝐒𝐂 | 𝐒𝐓𝐗𝐋𝐄 𝐆𝐑𝐀𝐌 (@StxleGram) reported from Caledon East, Ontario

    @RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

  • andrewjdisher
    A. Dish (@andrewjdisher) reported from Orangeville, Ontario

    We keep on losing @RogersHelps during working hours at home. Not helpful. @Bell doesn’t service our area. Maybe Starkink through @SpaceX is the way to go…

  • crazyjdk5
    Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

  • rayissap
    rayissa palmer (@rayissap) reported from Caledon East, Ontario

    @ZaneKaneOnAir @Rogers Our Rogers internet and cell phone service has been down since 9:50 am due to a broken line on King Rd. Still out. Had to leave the house to go to work. Still down. No 911, no phone. In Terra Cotta. L7C1R6. Was supposed to be up at 6 pm. No updates. Help!!

  • crazyjdk5
    Jdklaw4 (@crazyjdk5) reported from Caledon East, Ontario

    @RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

  • jigmack
    j k (@jigmack) reported from Shelburne, Ontario

    @RogersHelps hi iam from Shelburne Ontario internet has been down since 11.30 today any idea when will it be operational.

  • andrewjdisher
    A. Dish (@andrewjdisher) reported from Mono, Ontario

    @RogersHelps looks like we have another day of exceptional service. #sarcasm Not internet at home again. Hard to work from home when this happens ..

  • PhotoMediaGuy
    𝙹𝚊𝚜𝚘𝚗 𝙼𝚒𝚕𝚎𝚜 (@PhotoMediaGuy) reported from Orangeville, Ontario

    @RogersHelps I have replied to your reply. I’m down again.

  • NancyClaridge
    Nancy Claridge (@NancyClaridge) reported from Orangeville, Ontario

    So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

  • jasdeep_notay
    Jasdeep Notay (@jasdeep_notay) reported from Caledon East, Ontario

    So done with @RogersHelps .. reduce your ****** departments so one person can actually help clients. 6 call transfers and counting… #Pathetic #Frustrated

  • DWeeren
    Daniel Weeren (@DWeeren) reported from Caledon East, Ontario

    @RogersHelps No phone service in Caledon. 🤌🏻

  • andrewjdisher
    A. Dish (@andrewjdisher) reported from Orangeville, Ontario

    So @Bell doesn’t bring internet to our neighbourhood.. just @RogersHelps .. but we’re done losing service during work hours.. Maybe @starlink is the way to go..

  • SandyRStuckless
    Sandy 'Captain Typo' Stuckless (@SandyRStuckless) reported from Orangeville, Ontario

    Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

  • Bweiser30
    John Cox (@Bweiser30) reported from Caledon East, Ontario

    @RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

  • micktbarnard
    Takin' Putin to the Ram Ranch (@micktbarnard) reported from Caledon East, Ontario

    @BauxiteBeard @mokirokio @RogersHelps You should probably read your contract with Rogers. There is a paragraph in there about their liability for outages being limited to pro-rated refunds, if it's even that generous. Yes it sucks but that is the contract you signed

  • gadgetwizguy
    Chris Goulard (@gadgetwizguy) reported from Orangeville, Ontario

    @startca when I call because the neighbourhood Internet keeps going up and down all afternoon, so a @Rogers issue AGAIN, do NOT tell me to reset my modem just put the damn ticket in. Whole area keeps going down. Just DO IT!!!

  • JimmyG2323
    JIMMY.G (@JimmyG2323) reported from Caledon East, Ontario

    @Bell I have called 10 times and the filipinos in Philippines are no help at all and really don’t understand much about bell Canada and there services…I’ve had bell express vu and internet and phone for 25 #sad Maybe time to go to @rogers #bell #Fails

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • JWatson42
    Mertecracker (@JWatson42) reported

    @RogersHelps I have requested to be contacted to resolve an issue by email, but you are continuing to try calling a number that is no longer in service. How can I talk to a human without being able to call from a Rogers SIM? Chat is unable to resolve.

  • georganneb
    🍏🇮🇱🇨🇦 Georganne Was Right 🇺🇸🇮🇱🍎 (@georganneb) reported

    Make that 55 minutes now. Watch here for an update on @Rogers @RogersHelps "customer service".

  • SheriMetcalfe2
    SheMet 🇨🇦 (@SheriMetcalfe2) reported

    @RogersHelps I asked her if it could be done through her and she said no it had to go through customer service so ? Im not resubmitting the form! Is there someone else I can elevate this to? Can you DM me?

  • BBrewda
    BBrewda (@BBrewda) reported

    @RogersHelps But why did you guys hang up on me? Like, why wasn't I still left in the queue? None of this makes sense and displays really poor respect to your clients. I would like someone to call ME when they have a chance to discuss my plans. Thanks. I can DM my phone number if needed.

  • valleylily56
    magenta72 (@valleylily56) reported

    @Rogers has offshored their customer service since last time I needed service. Was on hold for about 2 hrs. Not pleased at all!!! Raising prices across the board for media they provide. Loss of Canadian jobs! @CRTCeng @MarkJCarney

  • mr_kenchau
    Kenneth Chau (@mr_kenchau) reported

    @LindsayDunnTV @Rogers is awful

  • TerraMagni
    TM™ (@TerraMagni) reported

    @mmabrey1 Should've answered the phone, @Rogers . This is a bad look ! Glad I switched years ago, their customer service was always bad. For those in here saying "switch to Bell", respectfully, no. Get cogeco if you can. Bell are the biggest crooks in the game.

  • coreyherscu
    Corey Herscu (@coreyherscu) reported

    @RogersHelps It hasn’t worked. Escalating complaint.

  • pozpiggy86
    Chris P Bacon (@pozpiggy86) reported

    Hey @Rogers, how the hell are we your customers supposed to know when to call you if your stupid system only says "during our regular hours Monday to Saturday" but never once says what your "regular hours" are? Do better!

  • Joseph2653
    Vivere sine timore (Live Fearlessly) (@Joseph2653) reported

    @RogersHelps “Maybe just reach out”. You call me! I’d have to spend 75-120 minutes on hold to ‘reach out’ I didn’t have home wifi I didn’t have cell service The boxes were dead. For the 5th time I had to use MY cellular data plan until the power was restored ‘Storm ready’ didn’t work.