Rogers Outage in Mono, Ontario

@RogersHelps Our Rogers line got knocked down by a tree yesterday, that runs to our house. I cannot get thru via phone nor with Anna. I just want someone to add us to their list to get it fixed. It’s also a hazard lying low across the road. Pls advise.

So done with @RogersHelps .. reduce your ****** departments so one person can actually help clients. 6 call transfers and counting… #Pathetic #Frustrated

@RogersHelps Your Rogers worker was on our street, climbed up a pole, did something to the wire, and the wire is now hanging about 10 feet off the road. Pls advise - how do we report this. Technical support is 45-60 min wait on the phone.

@RogersHelps This was not intermittent service interruption. We had total disruption of service the entire day. Get your messaging correct abd say it as it is.

@RogersHelps No phone service in Caledon. 🤌🏻

@RogersHelps Why is there no response from Rogers as to the cause and what’s being done to get it fixed. More importantly why is there no back up solution. This is unacceptable especially when we are working from home. Why is it only Rogers and nit Bell ie Telus etc...

@RogersHelps hi iam from Shelburne Ontario internet has been down since 11.30 today any idea when will it be operational.

@RogersHelps I have replied to your reply. I’m down again.

Hey @RogersHelps any idea why we are down again (almost daily occurrence) at Parkview and Lawrence in Orangeville? L9W4H7 Can we please stop these mid-day outages?

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.

@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.

Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

Ignite internet out for more than 28 hours in Ajax @Rogers #rogersoutage no action! Can anyone help!?!

@RogersHelps I've been really patient and this is still not complete resolved. I couldn't be more disappointed, dissatisfied, disrespected, and humiliated by a company for purchasing a service. Absolute horrific experience

@RogersHelps Well it finally came back on I wish they where more forthright with repair etas. A better website would help. It's like navigating a government site.slow n painful.

@RogersHelps So once this is over, take a peek at how Bell got their service back up so fast (in Ottawa anyhow)

@gametimesnack @RogersHelps Internet is down in Brampton as well. What's going on?

@Rogers @mapoitras Would be nice to find out when it will be restored, had no service since Saturday

@SeaGetKraken @Rogers at least have some kind of service, here still no service since Saturday Storm in Ottawa

Bro @RogersHelps is just ******* up. For the last week n a half, my internet has just been a mess/ just not working…. But if I’m a day late in paying my bill because the bill slipped my mind, Rogers marks my credit history as failure to pay for 30-days. Make it make sense….

@Dbuss73 @Rogers @RogersHelps I've had no service since Saturday and till today still no service and I work from home. All this lost of wage who will pay it

@gametimesnack @RogersHelps My cell service isn't working either and I'm 1hr north of Mississauga