Rogers Outage in Orangeville, Ontario

@RogersHelps your internet connection is so glitchy in my area 😡 with people working from home these days you should really get your s*it together!! My neighbours and I have called to report problems many times with no resolution. I’ll be switching to another service provider.

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.

@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.

Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

@RogersHelps Guelph is not the only place the service is not what it should be. My constant internet issues in Caledon are still not resolved. How about that.

@Rogers @RogersHelps A new low!! After a 20 minute conversation, transfers us to tech support then conveniently disconnects our call and doesn't call us back! No internet, no tv and no customer service!!! This is ridiculous!! Someone needs to call us back!!!

This is not to take away from the excellent customer service I received from the @rogers salesperson who sold me my phones or the Pro-on-the-Go who delivered them.

As usual, it seems that @rogers is good at customer service when seeking to get or keep my business but fails dramatically once they have it.

@Rogers what type of Scam are you running, cancel my channels and give me the same Bill? Called customer service, someone with English as their 5th language told me to basically deal with it. Asked to speak to a supervisor and was told No. Guess who will be losing a customer.

@RogersHelps Any ideas if this will be a day long outage? Rebooted the ignite modem many times already and mainly just using data to check updates.

Hey @rogershelps how do you get help? Wait on hold for 30 minutes only to get cut off when your associate picked up the phone. Wasting my time.

@RogersHelps internet outage in hamilton (east mountain) ?

Anyone else having internet problems with #rogers in #barrhaven? I can't identify where the problem is yet but it looks like the WAN connection was lost or the modem was rebooted around 5am @rogershelps

@RogersHelps is there an outage in Hamilton (East Mountain)?

@Rogers I’ve been charged with roaming but I’ve never left my country. What do I do?

@RogersHelps Cable box not working. Getting 4 dashes - rebooted twice. Says not Authorized message on screen. Tried resetting the box but says it wasn't available. Please advise.