Rogers Outage in Orangeville, Ontario

@RogersHelps @Rogers once again just horrible #CustomerService & #CustomerExperience when dealing with Rogers. Can’t call them....no numbers posted anymore.

Hello @RogersHelps trying to make changes online to my plan and the live chat is not working.

@RogersHelps @rogers sending slimy, rude, & aggressive sales people to my home is a shit way to keep costumers. Can’t wait until my cell phone contract is up.

@RogersHelps The issue isn’t the internet at all. The cameras keep going offline.

Sorry @IndyCar. Looks like you're losing a fan. Thanks to the horrible TV deal u made with @Rogers and @Sportsnet. I refuse to pay $30/mth for a specialty channel in which the only thing I'll ever watch on it is racing. What a horrible way to treat Canadian racing fans. #IndyCar

So 11 days after installation was started, and 96 hours after I was last told it would take 48 hours to fix the problem, no update from @RogersHelps and no Ignite TV. Really tired of hearing that you understand how frustrating this is #ignitetv #rogersfail #rogersconcierge

@RogersHelps Guelph is not the only place the service is not what it should be. My constant internet issues in Caledon are still not resolved. How about that.

@Rogers @RogersHelps A new low!! After a 20 minute conversation, transfers us to tech support then conveniently disconnects our call and doesn't call us back! No internet, no tv and no customer service!!! This is ridiculous!! Someone needs to call us back!!!

@Rogers Tried to self install ignite. Techs were rude. Bad experience.

@Rogers Rogers is despicable. Worst utterly greedy company out there. Numerous daily calls over a bill charged to me after I cancelled my service and returned equipment. This during a global pandemic. Gotta grift the cash. Shame on you.

@RogersHelps I've been having very slow internet this week, especially with my upload speed, which should be 30 mbps, yet I'm only getting 5.22 right now. Not the type of service I'm paying money for.

Please @RogersHelps get him a better connection. Our Zoom meetup tonight was a failure bc of his connection! Awful! Painful in fact for the rest of the people on the call. Please get this sorted out ASAP ! @bikemitton

Hi @RogersHelps ! Our internet, cable and home phone package (which we’ve had for two years) bill came in this month at more than double the price with no explanation as to why. We haven’t done anything different. We have been calling help lines but no answer.

@RogersHelps Big problem with internet connection last 2 day

@RogersHelps Any other advise because mine has been terrible lately

@Rogers can u guys PLEASE FIX the internet. ITS SOOOOO SLOW

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things.

I never thought I would be saying this, but I am pretty impressed with the way @Rogers is handling things out.