Rogers outages and service status in Strathcona County, Alberta

Problems in the last 24 hours in Strathcona County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Strathcona County, Alberta

The most recent Rogers outage reports came from the following cities: Sherwood Park.

City	Problem Type	Report Time
Sherwood Park	Internet	11 days ago
Sherwood Park	Wi-fi	16 days ago
Sherwood Park	Phone	1 month ago

Community Discussion

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Rogers Issues Reports Near Strathcona County, Alberta

Latest outage, problems and issue reports in Strathcona County and nearby locations:

• 
  Scott Seymour (@Seymour_from_GP) reported 33 minutes ago from Strathcona County, Alberta

  @Rogers + @RogersHelps: We've been trying to upgrade my wife's iPhone for 3 hrs. Website has timed out 6 times after we've hit "purchase" + we've been on hold for a operator for 45min...and the quoted wait-time goes up, not down. Your upgrade deal is good, but it ain't that good.

• 
  Shaun Guthrie 🇨🇦 (@LordGuthrie) reported 50 minutes ago from Strathcona County, Alberta

  @Rogers you are my carrier and I want to formally make a complaint against @jkenney @Alberta_UCP for continually calling me when I’ve repeatedly requested to be removed. Not acceptable.

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rita (@ritasummerstar) reported 9 minutes ago

  @RogersHelps you just disconnect calls now and tell customers to call back later? What ******** kind of customer service is that?

• 
  ज्वलंत (@JwalantSoneji) reported 12 minutes ago

  @Rogers waiting for 1hr26mins to talk to technical support. Why it has to be so difficult?

• 
  Brian (@Briancobalt) reported 12 minutes ago

  @RogersHelps The tutorial you have online says that I should be able to do it without visiting a store. Old phone won't respond to to one... eSIMs are convenient at first but this is garbage trying to change to a new phone.

• 
  Abhinav Mittal (@iabhinavmittal) reported 13 minutes ago

  @RogersHelps hii rogers. What is the problem with your chat & call support? I shifted my address and called customer care to shift my internet service. No one is picking the call and chat support keeps transferring me. I have already waited 7 hours in line. Should i throw it away

• 
  Ryan Kelly (@nolookdroppass) reported 18 minutes ago

  What is happening with @Rogers right now? Havent been able to get through to the help desk for 10 days and log-in authentication is on a loop. Insane.

• 
  Richard Miller (@Millergram33) reported 18 minutes ago

  Customer service is nonexistent at Rogers thanks @Rogers I have been on hold for over 2 hours, just wanted to add services.

• 
  DJ Damon (@dJ_damon_) reported 20 minutes ago

  @evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers

• 
  Tony (@Tony45190554669) reported 20 minutes ago

  @Rogers Day 1 trying to connect a service with a failed app and AI customer service garbage = negative results with Hating Rogers! Day 2, 10 minutes total and speaking to a human being = Problem solved! You need to rethink this and appreciate your humans more!

• 
  ＲẸ𝔹乇ㄥ 𝐖ⓘ𝔱𝔥 𝒶 ６ ŞⓉг𝕀𝓷ⓖ (@PingYong1634207) reported 23 minutes ago

  @HILITINGHOCKEY @Rogers @Sportsnet Worst for me is losing the radio stations. Life hasn't been the same since.

• 
  Brian (@basherjam) reported 25 minutes ago

  .@RogersHelps amazing that your contact centre just says “too busy, call back another time”. What kind of service is that?