Rogers outages and service status in Strathcona County, Alberta
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Rogers generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 10: Problems at Rogers
Rogers is having issues since 08:00 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Strathcona County, Alberta
The most recent Rogers outage reports came from the following cities: Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
TV | 26 days ago |
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Rogers Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Scott Seymour (@Seymour_from_GP) reported from Strathcona County, Alberta@Rogers + @RogersHelps: We've been trying to upgrade my wife's iPhone for 3 hrs. Website has timed out 6 times after we've hit "purchase" + we've been on hold for a operator for 45min...and the quoted wait-time goes up, not down. Your upgrade deal is good, but it ain't that good.
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Shaun Guthrie 🇨🇦 (@LordGuthrie) reported from Strathcona County, Alberta@Rogers you are my carrier and I want to formally make a complaint against @jkenney @Alberta_UCP for continually calling me when I’ve repeatedly requested to be removed. Not acceptable.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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MW (@marcuswaters) reported@RogersHelps I refer you to my original post Eric. I simply want to talk to a customer service agent who has some idea of how things work and some internal gravitas to fix customer issues. As a customer of over 10 years this is but a small ask.
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Karl (@KennedyKreep) reported@Rogers @RogersHelps is the biggest rip off in Canadian history! Literally spent 2hrs on the phone waiting for an available service rep. to only suddenly be told "high call volume, call back later" I WAS IN LINE!!! Waiting for my turn. Cancelling is now my next move.
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Pᴀᴜʟ Dᴀᴠɪs #ᴏɴʟɪɴᴇsᴀғᴇᴛʏ #privacy (@pauldavisSNS) reported@Rogers @RogersHelps Two agents One hour fifty minutes No resolution -> and I need to call back?? Because the agent said they cannot call us back. ALL in an effort to help YOU keep my mom as a customer.. The definition of irony #rogers
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Jeff Jones (@thewiredserf) reported@RogersHelps So no then? Abysmal customer service.
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Island Time (@visitorsdigest) reported@lamphieryeg @RogersHelps @Rogers I spent 90 minutes last week on the phone and was shuffled to FOUR customer “service” agents before speaking to someone willing to deal with my issue which was that my internet speed was just over 50% of what I’ve been paying for for over a year. The system is designed to fail.
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tim smitheman (@tsmitheman) reported@RogersHelps Please help
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Mike Jones (@Mike_Jones_1) reported@lamphieryeg @Rogers @RogersHelps Customer service in telecom companies in Canada is practically nonexistent, their monopoly allows it. The threat of taking your business elsewhere is a joke and they all know it.
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Kuljeet Singh (@Kuljeet123r) reported@RogersHelps I called over 100 times,and We're busier than usual. The chat support is just as useless. How am I supposed to understand my bill or get help without speaking to an agent? @RogersHelps @Rogers This is unacceptable, unbelievable, unreasonable, and worse than every other provider.
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Gary Lamphier (@lamphieryeg) reported@RogersHelps @Rogers Paging Eric, paging Eric. I gave you my email address so you can connect directly with the customer in question (i.e., my sister). Waiting for a reply, Eric ..... no, I won't go away until I hear from you. 🙄
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🐻❄️ Dave Sandford 🦌 (@Dave_Sandford) reported@SturdyHugh @RogersHelps Spot on Hugh A communications company that makes it so frustrating to actually communicate with them. Frustrate the customer so much they just give up trying.