Rogers Outage Report in Sturgeon County, Alberta
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at Rogers
Rogers is having issues since 10:40 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Total Blackout | |
| Edmonton |
Total Blackout | |
| Edmonton |
TV | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
I want to save money, while also having a phone on a reliable network that doesn’t have an unexpected annual shutdown. I’m switching to @Koodo once my financing agreement ends with @Rogers #FuckRogers
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
-
Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Fontaine
(@sfontaine_) reported
from
Sturgeon County, Alberta
So sick of @Rogers crap. Call in early in the morning so it’s not a 1 1/2 hour wait to deal with them failing to apply a discount to my account and get through to someone who transfers me to a closed department. Why did I wait on hold for two minute after to get hung up on?
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Kelloway
(@BKELLOWAY) reported
@gmbutts @Rogers They just bought seaside cable. My buddy could never get service in his house behind Glace Bay Video.
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JustJane
(@f00tballndance) reported
@Rogers So I bit and reached out as requested. 5 hours later I start receiving auto-messages sending me back to square one. Again, I bit and called technical support. After waiting in the queue for 26 minutes the music stops and the call disconnects.
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Christopher Perez
(@NVECharge) reported
@RogersHelps Any word on service disruptions in the M6B area? Business phone and internet flickering in and out for the last 45 min.
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Bill McKay
(@dabloat) reported
@RogersHelps it's nice that I can get someone in 10 seconds to sell me a service but sit on hold for upwards of 4 hours over two days to try to get my office internet working. Just sayin'
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Brenda Loves KARMA
(@StealthBrenda) reported
@gmbutts @Rogers Our house had 3 phones with @Rogers, we are down to just one and only because it's an older phone. Canceled all our cable with them also
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gmarie 🎼🌊 ANTI-FASCIST-#TeamTrudeau-💙
(@gmarie55) reported
@RogersHelps @gmbutts Geez.. when I complain I don't get this personal service.. I'll have to get @gmbutts to tweet for me🙄
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Sophia ~ #FINALRIDE
(@hoistingmysail) reported
@gmbutts @Rogers We cancelled every Rogers service except internet. 🎈
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David Harrison
(@dw_harrison) reported
@gmbutts @Rogers There are no good choices, but the least-bad approach seems to be “buy your phone outright and shop around for the best plan, switching without any loyalty whenever a better deal is available”.
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John Calhoun
(@OutlawSquirtle) reported
@Rogers has us on hold for an hour and a half then hangs up on us. I love how a company that is known for being under resourced and having terrible customer service forces you to call customer service instead of visiting a store to do business cause they don't do that in store...
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Lindsay Martin
(@klsecret) reported
Hey @PurolatorInc @PurolatorHelp - I have a prepaid label to return an item to @rogers - how do I schedule a pick up without paying for it online? Help!