Rogers outages and service status in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Fontaine (@sfontaine_) reported 26 minutes ago from Sturgeon County, Alberta

  So sick of @Rogers crap. Call in early in the morning so it’s not a 1 1/2 hour wait to deal with them failing to apply a discount to my account and get through to someone who transfers me to a closed department. Why did I wait on hold for two minute after to get hung up on?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alison (🇨🇦) 🍉 🌻 (@ggreeneyes1975) reported 2 minutes ago

  @RogersHelps Yes, and I finally got some help yesterday. After an hour and a half. That is 6.5hrs over 2mths waiting for help. This is NOT acceptable! I'm pretty sure the only reason my call got picked up is because I started swearing on hold.

• 
  Jeffrey Bannon (@JeffreyBannon) reported 2 minutes ago

  Hands down the worst attempt at any level of service is @Rogers From the daily phone calls that get rude when they don’t like what they hear to over 30 min on hold! A telecommunications company makes you wait over 30 min on the phone! Customer service is dead at Rogers!

• 
  Naresh Ajwani 🇨🇦 (@NareshAjwani2) reported 3 minutes ago

  @RogersHelps Extremely disappointed with the customer service trail at Rogers Business- Ordeal started on Apr 23, May 14, 15th & today seems never-ending. Pls check DM.

• 
  Adam Lisk (@AdamLisk) reported 3 minutes ago

  @RogersHelps @CBR900 Same for me! Just bought a fire TV stick to use for my NEW Rogers service, but the app is nowhere to be found (Fire TV Stick 4K Max)

• 
  NS (@kojam2022) reported 8 minutes ago

  @Rogers Submitted something 3 days ago on your site about service defences. Got an email response right away that I will back within 24 hours. DM you this morn. STILL NOTHING!😡

• 
  Faisal (@faisal_) reported 12 minutes ago

  Rogers is down again for the 20th time in the last 3 months. What is going on with them? @Rogers get your act together. Around 1 hour wait on customer support lines. You sure you want to let 50% staff go?

• 
  Soul Supplier (@soul_supplier) reported 12 minutes ago

  @RogersHelps I've done this already. They last told me that I would have to update to a more expensive plan ( a business router) in order for my service to work consistently. Sounds like u guys are trying to scam

• 
  Elizabeth Bryant (@wheelgirl77) reported 15 minutes ago

  @RogersHelps Still showing no outage at 90 Waller Street in Whitby but modem is still blinking yellow and I’ve heard from neighbours that their Internet and all their services are down too.

• 
  Max Adams (@MasTaherazar) reported 20 minutes ago

  @Rogers always great to wait 45 mins to speak to a human and have them hang up

• 
  Dman (@mcmanus17) reported 21 minutes ago

  @RogersHelps The first time I reached out I was told it was an outage in our area. The other two times the service restored before I could connect to an agent.