Rogers outages and service status in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Fontaine (@sfontaine_) reported 49 minutes ago from Sturgeon County, Alberta

  So sick of @Rogers crap. Call in early in the morning so it’s not a 1 1/2 hour wait to deal with them failing to apply a discount to my account and get through to someone who transfers me to a closed department. Why did I wait on hold for two minute after to get hung up on?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Patrick Kernaghan(He/Him) (@Brevity_ii) reported 6 minutes ago

  @dagdakiayaz @Rogers Switch to Telus. Rogers isn't worth your time and they don't care about customer service. Getting away from them was has been such a good change.

• 
  Michele Abdon (@ItsMikaReal) reported 9 minutes ago

  @Rogers @RogersHelps My internet has been down all afternoon, and I’ve been on hold for 1.5 HOURS trying to get support. This is completely unacceptable. How long are customers supposed to wait just to speak to someone? I need this fixed ASAP.

• 
  Laela Mirelle (@djlaela) reported 12 minutes ago

  @RogersHelps This is the WORST NETWORK!! Absolute garbage

• 
  A Co (@Ady_Co) reported 13 minutes ago

  @RogersHelps The estimated time has gone from 2pm to now 5pm. This is very disappointing @Rogers & @RogersHelps. Acknowledging the outage and explaining the local cell tower is overwhelmed does not create confidence in your service.

• 
  Chris P Bacon (@pozpiggy86) reported 22 minutes ago

  So @Rogers breached their contract. They promised my price was locked in for 999 months. 5 months later, they're trying to raise their prices without notice. Their customer service won't accept phone calls, and their chat is no better. I think it's time I went to the #CCTS

• 
  fuhago (@fuhago) reported 24 minutes ago

  @RogersHelps Yeah, I don’t want to get charged for the save and return without having the phone, and not looking forward to have a credit because at the end I will paying. I had this previously and it went really bad.

• 
  Manan Sood (@Manansood20) reported 24 minutes ago

  @RogersHelps @Rogers Your Customer Support representative clearly told me that the extra $80.40 CAD charge, supposedly related to a “dishonoured cheque,” would be disputed and removed. I checked my bank transactions for the past 6 months and there has been no bounced or returned payment.

• 
  GetYourBigIdeaFunded (@FundYourBigIdea) reported 25 minutes ago

  @NubiaAndYou @Rogers @Rogers used to have the best customer service. Now, all they do is hang up.

• 
  Jon Doe (@damier247) reported 25 minutes ago

  @RogersHelps I am livid and hate Rogers but it’s who bought Shaw communications and that’s what I have to deal with even after leaving them for Shaw, Can I get some support that’s not coming from your call center in India?

• 
  Tammie (@tammie__cross) reported 28 minutes ago

  @RogersHelps I do have a case open. I’m trying to understand why the Fraud number requires an extension to speak with someone, when an extension isn’t provided until a case manager contacts you. How is a customer supposed to reach Fraud directly?