Rogers outages and service status in Sturgeon County, Alberta

Problems in the last 24 hours in Sturgeon County, Alberta

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Rogers Issues Reports Near Sturgeon County, Alberta

Latest outage, problems and issue reports in Sturgeon County and nearby locations:

• 
  Fontaine (@sfontaine_) reported 17 minutes ago from Sturgeon County, Alberta

  So sick of @Rogers crap. Call in early in the morning so it’s not a 1 1/2 hour wait to deal with them failing to apply a discount to my account and get through to someone who transfers me to a closed department. Why did I wait on hold for two minute after to get hung up on?

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

• 
  🇨🇦Sharon Ledwell#ElbowsUp (@bluetsauvage) reported 6 minutes ago

  @RogersHelps @armsyASD You should contact @CCTS_CPRST to lodge a complaint. It is an effective way of resolving matters. Good luck and sorry for your loss.

• 
  Zeall S. Mehhta (@zeal_mehta) reported 6 minutes ago

  @RogersHelps Your tech team is not able to even solve it they have been here multiple times. Is there anyone who can help?

• 
  Jean Robert Fournier (@DjayBobb) reported 9 minutes ago

  @CanadasLeafs @Rogers Customer service needs to improve, so ******* frustrating @rogers

• 
  Paul MacIntyre (@MacintyreP20931) reported 10 minutes ago

  It's not reasonable to be in line for over 60min to buy a coffee, clothes, vehicle etc. So why is it acceptable to be on hold for 60min plus waiting for someone from @Rogers to come on the line? If you sell a product, you should employ enough ppl to handle customer service.

• 
  sjf (@SJFlet1717) reported 12 minutes ago

  Problems when my phone is entitled to an upgrade. Can you please assist @Rogers

• 
  Dave Dickson (@Dkcdickson) reported 13 minutes ago

  @Rogers do you actually have any support? You sent me a new Xfinity box and I’ve gone from 650mbs to 50mbps or zero. 2 hours on hold last night. 45 minutes so far today. ZERO human help.

• 
  nodnarB (@DarthBC) reported 13 minutes ago

  @Rogers Your door to door sales people literally ignored the sign posted on my front door. “No peddlers, Agents or Solictors” so now I never want your services. Blame that pushy sales person.

• 
  justistruth (@justistruth) reported 13 minutes ago

  @SlapshotShibe @Rogers , @Sportsnet really sucks that you are taking away from the people out west. Edmonton, Calgary, Vancouver, big fan of the fan960. shame you closed it down. i listen and watch plenty from Bc. now you raise prices and even cut the coffee on the remaining people working. i am sad because this year i may not hear or see any Flames broadcasts or radio. Why would i want to support that? seriously considering not streaming. the quality is not good. yet you partnered with Prime this year. serious question here will the stream improve this year? i doubt it because i have not seen an improvement since i started streaming Flames games. oh well! i do hope you lose money this year. maybe then you will realize you need the people to support the product.

• 
  Mr. C (@MrC_ELL) reported 15 minutes ago

  @RogersHelps what is wrong with your customer service? After 25 minutes waiting this morning I was able to order a new remote replacement. 2 hours later I receive an automated voicemail to call because they need more information. Now I have been on hold for 45 minutes.

• 
  Goug Dilmour (@CanadasLeafs) reported 18 minutes ago

  @CrissieC @Rogers I tried that as well but it is currently down.