Rogers Outage Report in Sturgeon County, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Sturgeon County, Alberta
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Sturgeon County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Rogers
Rogers is having issues since 11:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (13%)
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Wi-fi (11%)
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Total Blackout (7%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Sturgeon County, Alberta
The most recent Rogers outage reports came from the following cities: Edmonton.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Phone | |
| Edmonton |
TV | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Sturgeon County, Alberta
Latest outage, problems and issue reports in Sturgeon County and nearby locations:
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Jon G.
(@WhiplashHimself) reported
from
Edmonton, Alberta
Considering @Rogers @RogersHelps has screwed me around long enough, and refused to get with the times to help me out. I’m likely going to change providers after over 10 years of being a customer. Hey @TELUS, how you doin?
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@yegventures @Rogers @fluenthome If power is cut your WiFi won't work so there must be a eSIM in your security system that is on the Rogers network. U have WiFi so you'll be good. If both were to go out you'd have a problem but that highly unlikely.
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Maher
(@HeyItsMaher) reported
from
Edmonton, Alberta
I did just receive really good help from @Rogers when I called in about my wireless plan. Much better than my previous experiences so it’s nice to see improvements being made
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David Hopkins
(@Harpo69) reported
from
Edmonton, Alberta
@Rogers The massive national outage has to be a HUGE embarrassment to you. It was a bad day without access. This ought not to happen to your operation.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@SteveThePylon @dailytechnewssh @TELUSsupport @TELUS @Rogers I also used to use Shaw. Had to reboot my modem if I needed to work for an hour without lag. When I called to cancel, they tried to sell me some sort of speed boost service. Nope. They should've just never slowed it down.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Fontaine
(@sfontaine_) reported
from
Sturgeon County, Alberta
So sick of @Rogers crap. Call in early in the morning so it’s not a 1 1/2 hour wait to deal with them failing to apply a discount to my account and get through to someone who transfers me to a closed department. Why did I wait on hold for two minute after to get hung up on?
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@RogersHelps full disclosure on what caused the outage required we have no faith this won’t happen again
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!
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Imee Grace
(@Imeegracia) reported
from
Edmonton, Alberta
Hey @RogersHelps why we’re not inform about your nationwide outage. Not nice customer service. Missed lots of very important calls. How long this will last?
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers I’d like to believe that, but I can’t. A huge percentage of takeovers and mergers result in the junior partner in the deal shedding staff at some point. Just give me better, more reliable and affordable service than Shaw, and I’ll be quiet, I promise.
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
@etowntechy @dailytechnewssh @TELUSsupport @TELUS @Rogers And I'm an Optik TV customer too! I've even unplugged one STB, and haven't used the other one (PVR STB) in over a week. I pay nearly $200/mo for sub-par service. In Canada, the internet is an essential service. Imagine getting power or natural gas 60% of the time. @CRTCeng @TELUS
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Evelyn Doll
(@EvelynDoll5) reported
from
Edmonton, Alberta
@GppPos1 @Rogers I hear there's still thousands without service, my son's girlfriend being one of them.😡
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Chris Tye
(@SussexGeezer) reported
from
Edmonton, Alberta
Dear @Rogers please rest assured, there will be no service interruption affecting customers making their monthly payment on time @RogersHelps #rogersoutage #rogersdown
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Étienne Alary
(@ealary47) reported
from
Edmonton, Alberta
@RogersHelps @alex_abrams Same here in Edmonton... nhl live is not working!
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Jon Perry
(@FlamesfanWrag) reported
from
Edmonton, Alberta
@RogersHelps any update on when service will resume
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Chris March
(@HkyEdmOps) reported
from
Edmonton, Alberta
For anyone trying to contact me today, please use email as my phone is currently unresponsive due to @Rogers outage.
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vegaskev
(@vegaskev) reported
from
Edmonton, Alberta
People always crap on the cellphone companies but yet again, I received great service from @rogers today.
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Nick
(@PNM_79) reported
from
Edmonton, Alberta
@Prairies @RogersHelps I had same problem until I closed all apps and rebooted my device. Worked after that.
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Guy Smith 🇨🇦🏴 - get vaccinated
(@CanadianGuy55) reported
from
Edmonton, Alberta
@Rogers Yes. But do you promise reliable, affordable TV, telephone and Internet service to existing Shaw customers? Because we don’t have any of that right now.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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⚡️GIRLS BITE BACK ⚡️
(@Songbird_7_) reported
@divergentTea @1StarAtaTyme @RogersHelps Apparently it’s my parents’ fault for not calling them. Sorry that they’re elderly and are awful at self-advocating.
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Roger Pierce
(@RogerPierce) reported
@jbernoff @Rogers Great article. As a Rogers business customer for many years, I also found their communications response insufficient—on the crisis that day, and the later apology. I'll check my bill next month for that refund but I doubt it'll afford me a pint of beer.
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⚡️GIRLS BITE BACK ⚡️
(@Songbird_7_) reported
@1StarAtaTyme @divergentTea @RogersHelps At this point, if whoever I speak to tomorrow in Retentions refuses to help, we’re settling up and pulling the trigger at the end of the month. My father is livid, and doesn’t fully understand how not paying in full, even if it’s totally unfair, could hurt them.
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Phive 'O' Phil
(@The__Phil) reported
@RogersHelps I got nothing the phone connection was so bad. I couldn’t even tell it was Rogers and almost hung up.
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⚡️GIRLS BITE BACK ⚡️
(@Songbird_7_) reported
@divergentTea @1StarAtaTyme @RogersHelps There’s been zero contact until this past week, when they were first made aware of the issue. My mother couldn’t 100% understand because of her hearing. My sister tried to deal with it but she’s not authorized on the account. Somehow I am, so I went in to dispute for them.
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Whitney Quail
(@YTQ) reported
@RogersHelps extremely frustrating when to try 5 times to connect with a chat agent, only to have it shut down each time on their end. And then when you connect again, be told it's outside their business hours.
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Alan McLeod
(@rodethedragon) reported
@Rogers DM sent. At least the internet and WIFI continued working. I'm so disappointed in the level of service from Rogers. I feel bad for the Shaw customers who will be subjected to this IF the takeover gets approved.
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Jesse King
(@jmkingg21) reported
@ramencasserole @Rogers Can verify. My wifi is down
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⚡️GIRLS BITE BACK ⚡️
(@Songbird_7_) reported
@divergentTea @1StarAtaTyme And the worst thing is that even if they do decide to cancel, they still likely need to pay off the balance or risk having their credit history destroyed. My parents have been vigilant with money their whole lives, and all of that is in danger now because @RogersHelps messed up.
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Martha Batiz
(@mbatiz) reported
@RogersHelps Fourth time my show’s been interrupted. I’ve called your service, I’ve sent you DM’s, nothing works because your service is good for nothing.