Rogers Outage in Dundas, Ontario

@RogersHelps having troubles with ignite TV signal on Hamilton Mountain

@RogersHelps looking to possibly upgrade my iPhone X - what is this ‘Upfront Edge’ that is mentioned?? After 20+yrs as a customer, it’s always so hard to upgrade - it’s like a punishment for retention!

@Rogers garbage company

@Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!

@TCascagnette @RogersHelps Insane. They expect us to pay for a service that only works half the time. OR you can find a stream on the internet for free that works like a charm. No wonder why people don’t pay for cable anymore

@TCascagnette @RogersHelps Did you ever get a fix for this? I have been having the same issues. Couldn’t watch hockey last night with airplay.

@Rogers what is going on with the ignite service Hamilton mountain???

Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020.   And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along.  Bonkers to hear that.

Called @RogersHelps for the umteenth time about a #visualvoicemail issue that has persisted since 2020. And for the first time I was told it is a known @Apple issue and that @AppleSupport have been troubleshooting it all along. Bonkers to hear that.

@RogersHelps I saw one technician came infront of my house for new connection but not for my complaint. Plz take some action on ur staff and manager who didnt call me back and rogers have no info what dispatch is doing. Dont reply with sugar coated message. Improve your company structure.

@RogersHelps mangers promised me to call at 2pm and never get a call, he told me he emailed to dispatch at 7am but at noon they didnt bother to reply even to manager. Liar Liar Liar... pathetic service.. shifting to Bell. @cityofhamilton

@RogersHelps lies lies lies ... they called me to fix my internet today at noon and they set appointment for 30th June.... is this really a big company that have no control on there service technicians

@RogersHelps Its not only fault of ur service technician its ur company fault and telling lies , i just came to know that my service scheduled for 30th June. Thats pathetic service , first they trespassed my house now they are lying on my face.

@RogersHelps I need to work and for that i am using data plus your staff asked to use data to show them what actually happened through live video. Please fix ur fault instead of making false statements @cityofhamilton

@RogersHelps Why rogers have 3rd party contractors?? I used my data and i m not goin to pay for this mnth bill for my net and cell phones plus what i lost due to ur pathtic service. It took me 3 to 4 days for ported the numbers , usually it took 20min. @cityofhamilton

@RogersHelps My rogers net stoped noon 2day and I saw cable goin 2 nxt 2 nxt house. trespased my house n aftr caling them one technician comin to fix and called that i dont hv expertise to fix, n some guy will fix tomrow at noon caled me at 6pm. switching to Bell. @cityofhamilton

@RogersHelps My rogers net stoped at 12pm today and I saw cable going to nxt 2 nxt house. They trespased my house and aftr calling them one technician comin to fix and called that i dont hv expertise to fix, and some guy will fix tomrow at 12pm. switching to Bell. @cityofhamilton

The rogers guy tresspassed our property and put someone else commectiom and cut ours. Cslled many many times, no one sent any one to resolve. They send third party men who takes bribes n do all sort of bad like trespassing etc. @RogersHelps @cityoftoronto @cityofhamilton

@RogersHelps highly disappointed by the worst service of Rogers , a guy from rogers entered our property and put someone else connection in our box and broke ours. Complaining from 6 hours, no help and we are suffering because of #rogers mistake.

@RogersHelps any eta on when service will be restored in downtown Toronto? I’ve been without service since before noon today

I have been an @rogers customer for 10+ years and they have the nerve to charge me $59 PER PIECE to install my home monitoring PLUS 200$ per additional piece to suit my new home WOW way to take advantage of a survivor of #domesticviolence

Things must be slow @Rogers. Are profits down? They have called me every day this week thus far trying to lure us back for TV, Internet, Cell. Stop calling me @RogersHelps, I’ll call you if I need you….

@RogersHelps Why isn't the page updated? Never says anything about current outages, internet in Cambridge(Galt) has been out for almost 4 hours.

I don't usually do this, but I've never had a more frustrating customer service experience than I've had with @Rogers over the past week. They couldn't switch my cable + internet services - which required no new equipment - in ONE week...

@rogers has no problem filling the rogers centre but stores won't accept cash for "covid" and safety reasons #povertyshame

con'd... Official! @Rogers @RogersHelps has nickled and dimed a 24 yr client to move to @Bell. Refusing to credit me for every day we had outages! 3 months of daily connection issues is worth a credit of only $234, b/c their system does not sense all outages. Run fast, run far

@FidoSolutions Spoke to Fido on my phone. Very helpful in finding and providing me a solution. @RogersHelps wasn't helpful at all... I can't believe they as the parent Corporation couldn't or wouldn't help me. Customer retention was useless too. @CRTCeng

@RogersHelps spoke to technical department and they don't know if work is being done in our area. I saw 2 rogers trucks down the street and was told by another technical support person there was maintenance being done in the area. They no notice or door hanger as they said. 🤦

@RogersHelps our cable is out. Being on @FidoSolutions home internet via Rogers Cable that is useless too. 1970's coaxial cable vs 2019 @Bell fiber lines. Might be time to switch. Roger customer retention was not helpful either. Go to ignite they said... On coaxial makes 0 sense!