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Rogers outages and service status in Burlington, Ontario

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Rogers generated 1 outage signal in the last 24 hours around Burlington, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 31, 7:09 PM EDT.
  • 43% Internet (43%)
  • 29% Wi-fi (29%)
  • 14% E-mail (14%)
  • 14% TV (14%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Burlington, Ontario

The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burlington, Ontario and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 1: Problems at Rogers

Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Burlington, Ontario

The most recent Rogers outage reports came from the following cities: Hamilton, Milton, and Burlington.

CityProblem TypeReport Time
Hamilton TV 21 hours ago
Hamilton Internet 2 days ago
Hamilton Wi-fi 3 days ago
Hamilton E-mail 8 days ago
Milton Wi-fi 16 days ago
Hamilton Internet 17 days ago

Nearby cities with recent reports

Hamilton

3 recent signals

21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Rogers Issues Reports Near Burlington, Ontario

Latest outage, problems and issue reports in Burlington and nearby locations:

  • PensiveRants
    CJ (@PensiveRants) reported from Hamilton, Ontario

    @RogersHelps my internet was down this morning after the storm. Has this outage been fixed? #HamOnt

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps I need to work and for that i am using data plus your staff asked to use data to show them what actually happened through live video. Please fix ur fault instead of making false statements @cityofhamilton

  • BrandonRoach21
    Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported from Hamilton, Ontario

    @Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!

  • control_frk
    Robert Mondelli (@control_frk) reported from Hamilton, Ontario

    @RogersHelps fix your ignite TV. The streaming quality of the raptors game is garbage.

  • chrissythenewf
    CJ (@chrissythenewf) reported from Hamilton, Ontario

    Well @RogersHelps the internet issues were supposed to be resolved 24-48 hours after my last call and the internet keeps going down. What gives??? #HamOnt

  • AimeeKain
    Aimee Kain (@AimeeKain) reported from Oakville, Ontario

    @RogersHelps @Rogers what’s your definition of “intermittent outages?” I’ve been without service for almost 12 hours and have missed calls from my doctor and multiple clients. Do better. This is unacceptable. #DoBetter #BeBetter #rogersdown

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @plebeian_dr @Mentok999 @RogersHelps Nope, just the lack of redundancy that allows this issue to impact this many this widely. Networks should route around problems to minimize those effected

  • etfinsight
    Yves Rebetez (@etfinsight) reported from Oakville, Ontario

    Golden age of “customer service” You’re a wireless co Charge excessively Fail 2 carry out clear instructions Then you say apologies for confusion & day no call backs ... Are you kiddin’ me @Rogers WTF !!!

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @RogersHelps winning again with another weekend outage. Well over an hour now, such great service. 🤬 At least it's not during working hours this time. #babysteps

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    24 hours without internet, no active communication and if you go digging through forums they'll lie about resolution times. 10pm, no 11pm, no 2am... I can't wait to cancel this bullshit @RogersHelps and what a joke twitter handle.

  • ITeachTim
    Tim Hewitson (He/Him) 🏳️‍🌈 (@ITeachTim) reported from Hamilton, Ontario

    . @RogersHelps currently at my grandmothers, a blind elderly woman, who is speaking horror stories of your customer service. I request immediate contact information for a @Rogers support person #accessibility and AODA trained before escalating this situation further. @CRTCeng

  • chrissythenewf
    CJ (@chrissythenewf) reported from Hamilton, Ontario

    Welp... internet is down again @RogersHelps #FFS #HamOnt #centremount

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 🧑🏻‍💻 (@IrishmanShaner) reported from Hamilton, Ontario

    Unsure why @AppleSupport is taking so long to fix.  Apparently it’s widely known as an issue.  Kinda feel bad for @RogersHelps - if only they had said this months ago I wouldn’t be frustrated with them.

  • NickSettimi
    Nick Settimi (@NickSettimi) reported from Hamilton, Ontario

    @RogersHelps and @Rogers why has no one reached out in regards to my bill being raised without consent or knowledge!! Disgusting! Been with u for 10+ years and never been offered anything to stay! Maybe it’s time to part ways! #ibetterhearfromu

  • jonah_nv
    Jonah (@jonah_nv) reported from Lorne Park, Ontario

    @rogershelps, @rogers suck. Internet connection down and no one there is helpful.

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps Why rogers have 3rd party contractors?? I used my data and i m not goin to pay for this mnth bill for my net and cell phones plus what i lost due to ur pathtic service. It took me 3 to 4 days for ported the numbers , usually it took 20min. @cityofhamilton

  • ATaleinEvryPint
    A Tale in Every Pint 🇨🇦 (@ATaleinEvryPint) reported from Milton, Ontario

    @RogersHelps I’ve been without service since 10:30 this morning. I’ve received emails stating that things are up and running but it’s still not working. This is unacceptable during these hard times when people need internet services for their work from home jobs.

  • LeachKathleen
    Kathleen Leach (@LeachKathleen) reported from Hamilton, Ontario

    Hey @Rogers. My business @SutherlandsPha1 was negatively impacted by your #outage even though I am not your customer. I lost several sales from peolme who only have debit. How do I get MY #credit

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @chopstix21 @mitch909 @Rogers @FreedomMobile NOTL is one of the worst areas for any service coverage I work in that area a lot. And it’s terrible

  • scottyb1971
    Scott Biggs🇨🇦 (@scottyb1971) reported from Hamilton, Ontario

    @Rogers No internet, home phone and especially 911 service.....again. L9B area in Hamilton. Get it together #Rogers !

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • lexomatic
    Alexis Gee (@lexomatic) reported

    Anybody else have their @RogersHelps internet be completely unstable this weekend & require power cycling every few hours? #Toronto

  • Stephy_72
    Steph (@Stephy_72) reported

    @RogersHelps @Bell_Support please take me as ur client as Rogers customer service is horendous and can’t read either. Tony Staffieri, CEO of @RogersHelps more training and ur CSATs most be really low

  • nosrepekafa
    Nosrep Ekafa (@nosrepekafa) reported

    @Rogers why do you guys suck so bad?! Hours wasted on your customer service today just to be put on hold for the 10th time. Absolutely brutal! I’m a new client and already wanna cancel.

  • TonyTeresi
    Tony Teresi (@TonyTeresi) reported

    WHAT IS @Rogers DOING?!?!?! CONSTANT OUTAGES AND INCONSISTENT SERVICE ALL YEAR! ALL YEAR!!!!! AND CANNOT REACH CUSTOMER SUPPORT?!?!?! COME ON!!!! GET IT TOGETHER!!!!

  • giovexpo
    Gio (@giovexpo) reported

    @RogersHelps How Would That Help. I Will Go In Person. Since I Bought It The Range In The House Is limited And Slow. Up Upgrafed To The Nokia 5 G Modem ,My Iphone 5 g is Faster. Why Is That.

  • MikeDelpieroX
    Michael DelPiero (@MikeDelpieroX) reported

    @KobiCasey @RogersHelps “Please DM us” = the scripted AI bot response loop. 5 months, no refund, endless hold times, and public replies pretending to care while the real support disappears in private DMs. If Rogers wanted to help, they’d call the customer directly. #Rogers

  • SLICKBLOWFISH
    SLICK.skr🐡 (@SLICKBLOWFISH) reported

    @RogersHelps Go **** yourself scammer I’m gonna get you fined

  • BradenScheck
    𝔅𝔯𝔞𝔡𝔢𝔫🇨🇦 (@BradenScheck) reported

    @RogersHelps Yes, I was using the app and only got error messages. I got the modem set up finally after nearly 3hrs, 1hr hold yesterday, and multiple days trying. Your support member was amazing though once I got through. I spend a lot on your services, hire more people.

  • mack1971
    MACK A (@mack1971) reported

    @RogersHelps Besides powering off and on the phone crap

  • DershlandGaming
    Dershland Gaming (@DershlandGaming) reported

    @Martyupnorth @Rogers are the biggest peices of **** Cell providers. I remember back in the day when I had a Sony Ericson when data was charged by the KB. Rogers used to send me advertising txts every day or so, and was charging me data charges for them to send me ads. Soon as I noticed I got more than $120 refunded from being nickled and dimed by their shiester fraud, then cancelled service and never looked back (20 years ago).