Rogers Outage Report in Burlington, Ontario
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Burlington come from postal codes L7M, L7N and L7R.
Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.
Full Outage Map
E-mailProblems in the last 24 hours in Burlington, Ontario
The chart below shows the number of Rogers reports we have received in the last 24 hours from users in Burlington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Rogers
Rogers is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Rogers users through our website.
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Internet (60%)
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TV (14%)
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Wi-fi (10%)
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Total Blackout (8%)
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Phone (5%)
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E-mail (4%)
Live Outage Map Near Burlington, Ontario
The most recent Rogers outage reports came from the following cities: Hamilton, Oakville, Toronto, Milton, Burlington, Ancaster and Waterdown.
| City | Problem Type | Report Time |
|---|---|---|
 Hamilton |
Internet | |
| Hamilton |
Internet | |
| Oakville |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet | |
| Toronto |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Rogers Issues Reports Near Burlington, Ontario
Latest outage, problems and issue reports in Burlington and nearby locations:
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersBiz @RogersHelps just reiterating the fact that your new online reservation system is an absolute farce. Not sure how you can take 6 days to ship a phone when I was 3rd in queue to get it and reserved early. Meanwhile all the local stores have the phone in stock. Awful.
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
The solution was for @RogersHelps to give me a phone number I obviously already have. I called 30 days before the move. The nice person I spoke to asked for my new address, checked and said “yes, we serve that location. Installation will be easy.”
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps Finally problem resolved - it took 2 hrs
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snkrbox
(@snkrbox_inc) reported
from
Toronto, Ontario
At @RogersBiz getting rid of cable boxes. Realized they don’t have a Twitter and assuming it has to do with the service
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George James
(@pelicanseal) reported
from
Toronto, Ontario
So now @Rogers @RogersHelps is making more excuses on why cell phone charges are getting worse. The only they’re igniting is crappy customer service
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Alex
(@AGold_89) reported
from
Toronto, Ontario
@RogersHelps I got an email saying it “was being shipped” and to click the UPS link to track it, but you don’t provide any tracking number. The system is bad I don’t care about the wait
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Sophia Cybulski
(@SophiaCybulski) reported
from
Toronto, Ontario
@RogersHelps Yes for Apple replaced this I phone for me and I still had issues with your SIM card everything is closed now only twitter is alive and whatsapp
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Wayne Rodrigues
(@WayneRodriguez) reported
from
Toronto, Ontario
@freedomsupport Sure, if I live in a basement or somewhere rural, but I refuse to believe this while I have excellent @Rogers and @Bell cellular service in the same condo unit which is located on a very prominent street in the city. My network is not even at half status as I type this.
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Meaghan Coulter
(@meaghanabc) reported
from
Toronto, Ontario
@Rogers please fix this internet outage quick.... I’m home sick and just wanna watch cheer squad on Netflix and not chew my data on my phone.
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Jacqueline Olivia
(@CulturalCurator) reported
from
Toronto, Ontario
Just experienced the WORST customer service in a very long time with @Rogers. I've been a loyal customer for years and years, and after this encounter, I'm seriously thinking of switching telephone providers and bringing my family with me.
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redbull princess
(@OliviaMae22) reported
from
Burlington, Ontario
@TTChelps @RogersHelps please get cell service for the TTC
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Darija Ivankovic
(@iDarija) reported
from
Toronto, Ontario
Hey @Rogers. Pick up your damn phones.
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
25+years battling the encumbant telephone companies as Call Net / Sprint / Rogers (MetroNet /AT&T /Allstream) never thought I'd see a Bell truck in my driveway. Good job @Rogers
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Tim Hewitson (He/Him) 🏳️🌈
(@ITeachTim) reported
from
Hamilton, Ontario
. @RogersHelps currently at my grandmothers, a blind elderly woman, who is speaking horror stories of your customer service. I request immediate contact information for a @Rogers support person #accessibility and AODA trained before escalating this situation further. @CRTCeng
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Siva Swaminathan
(@chezsiva) reported
from
Toronto, Ontario
@RogersHelps I’ve been going through your customer service 3 times - going around and around in circles still no solution 😫
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Kelly Knights
(@marmalade) reported
from
Toronto, Ontario
I love it when my home internet goes down when I'm working from my couch. This is why I keep my phone and home internet with different companies. Time to hotspot 😒 @RogersHelps
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Brukneck aka Don
(@brukneck) reported
from
Toronto, Ontario
@RogersHelps Save the patronizing bs. Happens too often. And because of the piss poor outside cable install by @Rogers @RogersHelps @Bell can't install without significant work. A 20+ year Customer /former employee and you've negated any goodwill.
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Kevin Michael
(@Kevinmichaelt) reported
from
Toronto, Ontario
@RogersHelps Yes I’m currently with Fido. I have been with Rogers/Fido for 15 years now between the 2 and incredibly disappointed with the rates and data issues I’ve been fighting for years
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Lori fromTO 🇨🇦
(@Toronto_Lori) reported
from
Toronto, Ontario
God help me, but I love awards shows. Too bad I’m missing the #Emmys2019 because @RogersHelps couldn’t send someone able to hook up internet/tv in the middle of Toronto despite me waiting for 2 appointments. (1 was a no show.)
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Tim Hewitson (He/Him) 🏳️🌈
(@ITeachTim) reported
from
Hamilton, Ontario
For over two weeks, my grandmother has spoken with over 18 @Rogers representatives to access supports to aid with her visual impairment. Each has bounced her from rep to rep & supervisor to supervisor to follow up with what they promised to do to help.
Rogers Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@movie_whore) reported
Hey @Rogers , now that Beyoncé has announced her tour, please don't do any updates to the network the day of the concert. We don't want another #TheWeeknd situation. Thanks in advance. #RENAISSANCEWorldTour
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Klawdie 🇺🇸
(@Slapshot16) reported
You have a choice between a telecom company where home service is inconsistent & you usually wait up to 2 hours for service or one who’s service is consistent but they don’t care to listen to you. Pricing is suspiciously the same. Who would you pick? @rogers @bellcanada #customer
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Katie Davis
(@kaitlynedavis) reported
@RogersHelps I’ve been waiting over an hour to speak to a live agent on your chat to discuss my plan renewal… this isn’t a great sign about your customer service 🫤
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Rob
(@RobOakman) reported
Miracle of Miracles. This call is done. But they have to call back later so not over. What is happening @RogersHelps? Weren’t you supposed to be a good helpful company? All a customer gets is bullied and the runaround instead of service. Why bother with you?
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Chris Palfrey
(@Funkydafunk) reported
@RogersHelps I make daily phone calls. You guys cant help me cause I am a Fixed Wireless Access customer. Everyday told It will take 72 from first contact and its been 168 :) Unless you can give me some months free for the horrendous service!!
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Divyansh
(@Divyans21997310) reported
@RogersHelps Already spent 25 minutes with your executive and end up not getting any solution.
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Divyansh
(@Divyans21997310) reported
@RogersHelps Already discussed the problem with your customer support and they weren’t able to provide me any solution. This is so disappointing from your team.
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✡Lauren Jacobs✡
(@laurenrjacobs) reported
@RogersHelps there are no internet issues noted with Anna but my internet is down - was up briefly but back down. Vaughan area.
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Anna
(@TheAnnarf) reported
@RogersHelps Your support makes me unbelievably sad. 4 hours on hold/in chats with people who can't resolve any problems. I just want the internet you're forcing me to switch to, please.
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Robert M
(@freerangeturkey) reported
@RogersHelps Can you give an eta of when service will be up in whitby? 2 days of no home internet.