Rogers Outage in Burlington, Ontario

@RogersHelps How about increasing product quality? Caring for customers during a pandemic? Literally the worst time for a price increase, disgusting. Doing it while people have no choice because they have to work at home

@RogersHelps It’s all done, only took 2 hours and 15 minutes of my life I’ll never get back. Thanks

@RogersBiz I have not been able to pay my bill in the iOS app for more than a year. I know your busy, but can you fix that already? I have to pay the bill on the desktop, like an animal.

@RogersHelps is there an outage in Hamilton currently? We had connectivity until about half an hour ago and now nothing. Reset gateway a couple of times now...

@RogersHelps been 30 mins without Internet connection..any outage in Downtown Toronto? When can we expect it to be back? FYI- rebooting router didn’t help!

@Rogers is the internet down in Etobicoke?

@RogersHelps having trouble with landline internet. Wifi off and on. Since morning. I have restarted the router 2-3 times today. Internet speed test shows very less mbps download and upload. This kind of problem there for past 4-5 months. Why????

New order. Really????? 3 phones with you since 2009 and this is how you treat a customer koodo? Time to check with @Bell @Rogers

@rogers so nice to be held hostage by you! Trying to cancel a phone you can see hasn’t been used for YEARS - but as original account owner is elderly and unavailable you insist on keeping it open! Bureaucratic cash grab.

@mattgurney I cancelled my cable & internet last week after being a customer for over 20 years. I’ve attempted to cancel in-contract cell service and gotten calls from retention begging me to reconsider. This time? Nothing. I guess @RogersHelps churn numbers are good this quarter :)

FYI @RogersHelps internet is down for the entire neighborhood surrounding M5V. Confirmed with a CSR. No ETA as of yet. Time to make use of one of the free networks in the area.

@Rogers is there a cable outage in the Victoria Park/Kingston Road area of Toronto? Internet is working but no cable and Rogers website is down. Ignite TV tells me the issue is on your end. Occasionally I can pull up the guide but can’t access any channels.

I get days 2 off and all I want to do is play #valorant and stream BUT I cant cuz my internet is not working right for the past 4 day. this is Annoying and they come TOMORROW when I have to work like **** @Rogers please FIX Your ****

@rogers increased my bill by $100 monthly, so I cancelled my home internet and TV ... churn numbers must be good this month because I didn’t even get a call from the retention department begging me to come back! lol Anybody have any experiences, good or bad, with TekSavvy?

@RogersHelps hi can you please confirm there is an outage in the area of Front bad Bathurst? That’s what the tech said but no one else is expierencing this in the area. Too much of a coincidence since my service has been non active/horrible since I activated 1 week ago

@RogersHelps any outage reported in Toronto in the past hour?

Literally worst customer service ever I’d rather drink acid than spend another hour on the phone wth ur rep @rogers while they get NOTHING done

@RogersHelps There is zero point in that. You'll look, you'll say, everything looks fine now. I say yep. And we go around again. Or you send someone out, they say they found something, next day, same service.

Hey @RogersHelps you've been out numerous times for service. Clearly you can't figure it out. I've decided I'm going to tweet every time my internet fails me. Are you ready for this? #internetstoppedworking

Is anyone else having issues with @Rogers right now? I've got no internet.

@Bell 2 days of no internet...this is ridiculous! I am tired of the excuses from your customer service reps. I live east of Toronto and am unable to work from home. Ive been given 4 different times and it still isn't fixed @Rogers #SOS

Hey @Fidomobile! I hope you can help me out. Switching from @Rogers as they wasted 10 hours of my time today. Been with them for over 25 years. Time for a change!

@Rogers what a disgraceful company. After 25 years with you I wasted 10 hours dealing with getting new phones to be told at the end they made an error and I can’t have them. Great way to treat long-standing customers. Will move to another provider tomorrow.

@RogersHelps @Rogers offered 3 days of a service credit what a joke when they cut my services during work!! Unbelievable! How can rogers cut my services and put me out of work and make me lose wages and compensate me next to nothing?? Where are my consumer rights? #CRTC

@RogersHelps Tried to follow the service interruption links on mobile as my internet is down. I keep looping back to the same 2 pages. Is there a different link so I can check?

@RogersHelps @R0BAR Horrible service random spikes for no reason smh

@RogersHelps Says the company with an annual profit of $15 BILLION! Apparently, your senior management has never heard of compassion. We're in a pandemic. How about swallowing a billion or so reduction and giving back to the customer who is likely struggling? #BusinessIdeas

@RogersHelps May be useful in some instances, but not when I am the driver and I lose all cellular service at that spot.cant sent the report in either of those situations, even less so when they co-occur.

@RogersHelps is internet down in my area?

Says a lot about how shitty @Rogers is that I get better cell service in the middle of a forest two hours north of Winnipeg than I do in a town ten minutes south of Winnipeg where you can see a cell tower from everywhere in the town