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Rogers

Rogers Outage Report in Stoney Creek, Ontario

Service-wide status: Rogers

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Rogers generated 0 outage signals in the last 24 hours around Stoney Creek, including 0 direct reports.
  • The most common problems reported in this area mention E-mail and Internet.

Share of direct reports from this area over the past 30 days.

  • 50% E-mail (50%)
  • 50% Internet (50%)

Rogers offers mobile phone service, broadband and dial-up internet, home phone service and television to individuals and businesses.

Problems in the last 24 hours in Stoney Creek, Ontario

Rogers signals over the past 24 hours, with local activity from Stoney Creek, Ontario and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Service-wide baseline

At the moment, we haven't detected any problems at Rogers. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Stoney Creek, Ontario

The most recent Rogers outage reports came from the following cities: Hamilton, Ancaster, and Burlington.

CityProblem TypeReport Time
Hamilton E-mail 16 days ago
Hamilton Internet 22 days ago
Ancaster Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Rogers Issues Reports Near Stoney Creek, Ontario

Latest outage, problems and issue reports in Stoney Creek and nearby locations:

  • bob_levo
    Bob Levo (@bob_levo) reported from Hamilton, Ontario

    @Rogers Would not recommend to anyone , our experience is very poor. It freezes, loses the sound and is largely non functional curiously most often between 5 and 7 PM. Have contacted rogers frequently , very disappointing .

  • chefbren17
    B M T (@chefbren17) reported from Hamilton, Ontario

    @RogersHelps any time yet for service restoration?

  • tansyko
    Tansy Ko (@tansyko) reported from Hamilton, Ontario

    Is anyone else having issues with @Rogers today. Can't seem to call anyone or go online?!!

  • carpenter_maas
    Jorg Maas (@carpenter_maas) reported from Hamilton, Ontario

    @tshirtbae93 @mitch909 @chopstix21 @Rogers @FreedomMobile Difference for me wasn’t the price. But more Gigs. But I regret switching because of lack of signal just about anywhere I go. Specially once I leave the so called home network. No service outside of home network. Even though they said it would be covered by their partner networks

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @plebeian_dr @Mentok999 @RogersHelps Nope, just the lack of redundancy that allows this issue to impact this many this widely. Networks should route around problems to minimize those effected

  • n8best
    n8best (@n8best) reported from Hamilton, Ontario

    @RogersHelps @Rogers I've been waiting for 2 days to get my internet, ignite TV and home phone set up at my new home and all I'm told is to keep waiting. I need internet at home for work. Someone needs to take ownership of this problem and fix it ASAP.

  • devynfarrugia
    Devyn Farrugia (@devynfarrugia) reported from Burlington, Ontario

    @TCascagnette @RogersHelps Insane. They expect us to pay for a service that only works half the time. OR you can find a stream on the internet for free that works like a charm. No wonder why people don’t pay for cable anymore

  • chrissythenewf
    CJ (@chrissythenewf) reported from Hamilton, Ontario

    Hey @RogersHelps internet is down AGAIN in #HamOnt #centremount. What is going on?

  • ITeachTim
    Tim Hewitson (He/Him) 🏳️‍🌈 (@ITeachTim) reported from Hamilton, Ontario

    For over two weeks, my grandmother has spoken with over 18 @Rogers representatives to access supports to aid with her visual impairment. Each has bounced her from rep to rep & supervisor to supervisor to follow up with what they promised to do to help.

  • Pluth
    The Pluth (@Pluth) reported from Hamilton, Ontario

    @RogersHelps @mp256 My family has been having issues all day accessing the app. Go to sign in and gets caught in a loop. Had to uninstall and reinstall on my phone to get it to work again, only to have the same issues a few hours later.

  • gracepanoff
    Grace 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇦 (@gracepanoff) reported from Hamilton, Ontario

    @Rogers it’s Monday & my TV is still not working 🤬tempted to move to @bellcanada

  • Mark04557448
    Mark@missrockmag (@Mark04557448) reported from Hamilton, Ontario

    @RogersHelps So fix the god dam cell phone issue now

  • Raza44066487
    SRB (@Raza44066487) reported from Hamilton, Ontario

    @RogersHelps lies lies lies ... they called me to fix my internet today at noon and they set appointment for 30th June.... is this really a big company that have no control on there service technicians

  • SylviaBolle
    Sylvia Bolle (@SylviaBolle) reported from Hamilton, Ontario

    @RogersHelps @Middaughsome Odd how it shows the option to cancel Crave online but when I click cancel it doesn’t actually cancel. We shouldn’t have to call and wait on hold to cancel.

  • ladyisbudd
    Judy Wood (@ladyisbudd) reported from Burlington, Ontario

    @maej43 @RogersHelps I am in Burlington and still down. It has been all day!😡

  • DarkElfLX
    Sean - Abortion is Healthcare (@DarkElfLX) reported from Hamilton, Ontario

    @Mentok999 @RogersHelps They clearly aren't big on redundancy, one fire and thousands of customers are without service for a day. So much for robust routing.

  • james_seo03
    James Seo (@james_seo03) reported from Hamilton, Ontario

    @RogersHelps @Rogers Not to be rude. I’m sure your company is working on this issue. Any idea when it will be fixed? Time line?

  • anne_truong25
    Anne (@anne_truong25) reported from Hamilton, Ontario

    @RogersHelps I have had no cell phone service all day? What's going on? Help!

  • IrishmanShaner
    Shane Kennedy 🇨🇦 👨🏼‍🍳 (@IrishmanShaner) reported from Hamilton, Ontario

    Having the same #visualvoicemail issues through @RogersHelps as others I know. Hope a fix is coming. Paying for a service that doesn’t work!

  • BrandonRoach21
    Brandon Roach (Fully Pfizer’d up) (@BrandonRoach21) reported from Hamilton, Ontario

    @Rogers why is my g/f on hold for over an hour? The message said max of 15 mins! FFS GET YOUR **** TOGETHER!

Rogers Issues Reports

Latest outage, problems and issue reports in social media:

  • ampharan
    KIRO Service Consultation (@ampharan) reported

    @RogersHelps we closed our account in October 2025, finally got our refund then you decide to bill us for roaming. What is your problem?

  • dJ_damon_
    DJ Damon (@dJ_damon_) reported

    @evak73 @RogersHelps Yup, @Rogers doesn’t give a **** about their customers

  • dixitarora01
    Dixit Arora (@dixitarora01) reported

    @RogersHelps hey rogers, Why is my wifi not working and I am on a hold for last 2 hours with you guys???????????😡😡😡😡

  • DKathary_
    David (@DKathary_) reported

    Is @rogers internet down? @rogershelps

  • quaffer
    quaffer (@quaffer) reported

    /2 I am locked out of paying services because no one @rogers will help. Unacceptable service. Terrible support. Useless service.

  • princessrica84
    princesserica84 🇨🇦 (@princessrica84) reported

    @CanukBigPicture @Sportsnet @Rogers It didn’t fail. Rogers just closed it.

  • davidk101
    David Kehoe (@davidk101) reported

    @RogersHelps Roger’s service not working in Saskatoon?

  • nancyvictoria
    #NoDigitalID Nancy #NoCBDC (@nancyvictoria) reported

    @JayGenXer @Rogers @Rogers is the worst! 0 customer service 👎 Canadians deserve far better!

  • kovyrin
    Oleksiy Kovyrin 🇺🇦🇨🇦 (@kovyrin) reported

    @RogersHelps, this may be one of the worst customer support experiences I've ever had. I ordered a SECOND internet service for a new house. Rogers shipped me an XB8. It wouldn't connect. Technical support eventually figured out that Rogers provisioned the new modem against the WRONG address. Great. Simple backend mistake. Should be easy to fix, right? Nope. Yesterday: 45 minutes waiting for phone support before giving up. Today: hours dealing with support. Technical Support diagnoses the problem, then transfers me to Customer Care. Customer Care tells me they can't access the account and sends me BACK to the same phone number. I ask for the account number I'll need when I call. They give me an old account number and tell me it's associated with an address in Surrey, BC. Except MyRogers shows that exact account number as my CURRENT internet service in Waterloo. Eventually they find another account ending in the same four digits as the new service agreement — but can't even confirm the service address and tell me to call the “specialist team.” All I need is for Rogers to associate the modem THEY SHIPPED with the internet service THEY CREATED at the address ON THEIR OWN SERVICE AGREEMENT. I've spent hours trying to find a human being with permission to fix what appears to be a Rogers provisioning error. How is this a reasonable customer experience in 2026?

  • RoastedKeyboard
    Ria Riaz (@RoastedKeyboard) reported

    As much as people are relying on AI for help for customer success. Anytime you ask a question AI is like sorry we can’t help. And people are reducing front line staff Case in point @Rogers. Took me 5 hours to get in touch with a human. I tried live chat and I just got moved around 3 times and I am still waiting. AI simply isn’t there yet. Hire more people and train them or at least train your AI better please

Recent Rogers reports in Stoney Creek, Ontario

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Hamilton: E-mail
  • Hamilton: Internet
  • Ancaster: Phone

Rogers detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    No end recorded. This alone does not establish the current status.

What to do if Rogers is not working

For address-specific information and any available restoration estimate, use Rogers's official outage checker. Check Rogers outages with the provider

Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Rogers; report your own experience using the report button above.

View Rogers service-wide status and history

How to interpret these reports

Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works

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