Shaw Outage Report in Leduc, Alberta

For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!

@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏

@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??

@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.

@Shawhelp Hey! Several channels have been experiencing constant pixelation lately. Known issue? Or just me?

Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.

@Shawhelp Good morning Shaw. I have an “no IP” issue on my tv box. I called for technical support and was told 15-25 minutes. That was over 90 minutes ago!

For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.

Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.

If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3

@Shawhelp I need to because the app TV Guide needs one to fix my issue

@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo

Checking out @Shawhelp deals. online says 89/mth yr 1, 129/mth yr 2. my friends comp says 129/mth for 2 yr and the shaw agent is telling me 159/mth for 2 yr. Get your data straight Shaw this is terrible

@Shawhelp Hey! I just sent a DM about my internet down

@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.

@ellraekrkr @jkenney @ShawInfo It’s still a huge issue in 2020, but not talked about much. Until this happens, I’ll die on this hill. Basic needs man, basic needs. Canada 🇨🇦, great country, to a degree. Wifi for everyone! Like Oprah.

@Shawhelp I can’t sign in to the @Sportsnet app I know my password

@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.

@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC

@Shawhelp hallo! We seem to be experiencing an outage in the Tuscany area in Calgary!

@Shawhelp Is there an I nternet outage in Rocky Ridge, NW Calgary?

@Shawhelp is service down in NW Calgary?

@KristenLawson_ @Shawhelp I'm in Tuscany. Internet is down here

@Shawhelp is there an outage in NW Calgary?

Dear @Shawhelp please fix the internet in NW Calgary. Many of us need it to do our work. It’s been spotty off and on for months.

@andrewcho64 @Shawhelp I'm in NW Calgary. Internet is down here

Once again Shaw is down in Calgary. It’s not like anyone is still working from home. Wait! What? Ugh. When will @Shawhelp @ShawMediaBuzz realize that client retention is far cheaper than client acquisition? Multiple short & long term outages & NEVER any offer of discounts. #shaw

@Shawhelp Is the internet down in Royal Oak ?

@andrewcho64 @Shawhelp Mine is down in Hamptons