Shaw

Shaw Outage Report in Leduc, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Leduc, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Leduc, Alberta 09/13/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. TV (11%)

    TV (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Leduc, Alberta

The most recent Shaw outage reports came from the following cities: Edmonton, Beaumont and Leduc.

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City Problem Type Report Time
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet
CanadaEdmonton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Leduc, Alberta

Latest outage, problems and issue reports in Leduc and nearby locations:

  • WillyGrant ***** (@WillyGrant) reported from Edmonton, Alberta

    @Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.

  • Slummer90 Scott (@Slummer90) reported from Edmonton, Alberta

    @Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.

  • ChrisLaBossiere Chris LaBossiere 🚠 (@ChrisLaBossiere) reported from Edmonton, Alberta

    It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg

  • ryzshrn Riyaz Sharan (@ryzshrn) reported from Edmonton, Alberta

    I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.

  • CKuziemsky Craig Kuziemsky (@CKuziemsky) reported from Edmonton, Alberta

    @Shawhelp our phone and internet is down in SW Edmonton?

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp hi. Our wifi is superrrrr slow this last week and we’ve done all the trouble shooting steps. What gives? @theBurlyChef

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg

  • Rugbyplayer Derek Coke-Kerr 🇨🇦🏉 (@Rugbyplayer) reported from Edmonton, Alberta

    @Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp good day, I keep getting a error msg on my TV x7 days now …and reception is glitching a lot. Can I get some help from your end please. I’ve done a complete reset.

  • tamarakonrad Tamara Konrad (@tamarakonrad) reported from Edmonton, Alberta

    @Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?

  • Roopanova X - ⓁⒺⓇⓄⓄⓅ ⒿⒶⓂⒺⓈ 🇨🇦 🦁🐍 (@Roopanova) reported from Edmonton, Alberta

    @Shawhelp Sorry to say this is the second time in a week I've been having issues. I have a new modem and everything. We are paying for good quality strong connection. Getting terrible service of late. This is in the Riverbend area of Edmonton.

  • nyaznahk1996 Zain (@nyaznahk1996) reported from Edmonton, Alberta

    @Shawhelp Coming up on 12 hours of no internet connectivity in Southeast Edmonton. TOTALLY unacceptable in these times. I work from home & Sunday happens to be the one day I relax and catch up on sports. This is beyond outrageous. Fix it or give us an exact ETA. Pathetic service.

  • sandwichdYEG maria cristina (@sandwichdYEG) reported from Edmonton, Alberta

    @Shawhelp hi I was wondering if Shaw WiFi services are down ?

  • PrairieDill Dylan Sloan (they/them) (@PrairieDill) reported from Edmonton, Alberta

    @Shawhelp down in central #yeg?

  • TheRealMovieGuy Guy Lavallee (@TheRealMovieGuy) reported from Edmonton, Alberta

    @Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!

  • nokihu Nikki (@nokihu) reported from Edmonton, Alberta

    @Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef

  • PNM_79 Nick (@PNM_79) reported from Edmonton, Alberta

    @Shawhelp since my internet is down and y'all took the night off I'm going to send you the bill for my @RogersHelps data! Cheers!

  • AlexanderPatton ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ (@AlexanderPatton) reported from Leduc, Alberta

    Oh what a surprise, @Shawhelp internet is down for the second time this week.

  • Ronni__ Ronni Gordon (@Ronni__) reported from Edmonton, Alberta

    @Shawhelp Happy Friday Shaw peeps... wondering if you can check the connection for me, I’m trying to work, but it’s so slow everything is timing out. Also reads privacy warnings on my wifi!!!! #helptodayplease.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • malakajoe malakajoe (@malakajoe) reported

    @Shawhelp Signed up with Shaw and was not given the package requested. Then can’t log into my Shaw for a week now to activate Disney plus and one cable box doesn’t work. Customer service has been no help and even said I would stay (after I requested a cancelation) if they would correct.

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    @andrew00654110 @Shawhelp Ya quite the adventure with No resolution to this point

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Also my internet worked fine yesterday. But now all the businesses are open and more people using it during the day the speeds tank. Hasn't been an issue since the power outage and the tech says it messed lots of stuff up. Not sure how a power outage could mess my cables up?

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp My parents in a different part of the city have the same issue other channels are all choppy too

  • MooseBeSocial Stephen Lowden (@MooseBeSocial) reported

    After two hours of incompetent service with your Customer service representatives I am now told that there are no other avenues for resolution to my problem @Shawhelp any suggestions?

  • REnbacher Rick Enbacher (@REnbacher) reported

    @Shawhelp Shaw outage in North Calgary. All services including business.

  • HollyHollywood8 Just Me (@HollyHollywood8) reported

    @Shawhelp can you please fix the glitching on TLC channel 23. It is not cutting in and out on any otter channels so it is not anything on my end.

  • MarkPavelich Mark Pavelich (@MarkPavelich) reported from Edmonton, Alberta

    If I wanted to live in #Cuba with 6 hour outages I would. I don’t @Shawhelp #Brutal the Worst!

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp so what is going on with your services? Seems lots of people are having struggles with slow internet. It has almost been a month and a new modem and still nothing. Had a service tech come and then 2 days later internet is doing the same thing. Now it's been almost

  • RoboChicken_ RoboChicken_ (@RoboChicken_) reported

    @Shawhelp Not going to water my time with support so they can make my internet go completely out again. This is not just a me issue. This seems like a bigger issue that no one is looking into. Last time my internet did this, Shaw had messed an update up and screwed everyone's services.