Shaw Outage Report in Leduc, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Leduc, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Leduc and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Leduc, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Beaumont and Leduc.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi | |
| Edmonton |
Wi-fi | |
| Edmonton |
Internet | |
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Leduc, Alberta
Latest outage, problems and issue reports in Leduc and nearby locations:
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I spend almost two hours on the phone with you @Shawhelp trying to get this fixed. You transfer me four times to different people. No one fixes the issue and then you hang up on me. You need to work on your customer service.
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Tamara Konrad
(@tamarakonrad) reported
from
Edmonton, Alberta
@Shawhelp internet outage for over an hour now in SE Edmonton- what’s up?
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
Anyone else having trouble getting @MSNBC on @ShawInfo ? #yeg
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Ray
(@menard_ray) reported
from
Edmonton, Alberta
Hey @Shawhelp why am I getting almost no functionality when I’m on nationwide? Supposed to have 2Gigs of full service. I’ve used .37 and nothing works (internet, messaging, email) when I’m connected to nationwide Seems that I am yet again paying for something I’m not getting
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
I’m paying for a service from @Shawhelp that I’m not receiving. I call. You are unable to fix. I ask for a credit for the 36 days of non-service and I’m offered 14 days. Why would you continue to charge me for a service I’m not receiving? @TELUS I’d like to switch.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp you shouldn’t treat your customers that way. How that person is a supervisor is beyond me. He has no people skills.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp It’s never worth it. Your people already know what the problem is - and it IS your problem as it only affects 1 channel meaning that the feed you are taking and relaying is flawed. All other channel were fine.
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ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
from
Leduc, Alberta
Oh what a surprise, @Shawhelp internet is down for the second time this week.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp I’ve moved over to @TELUS as a result of your supervisor’s misogynistic attitude. I 💯% do not recommend @Shawhelp as a result of this terrible experience.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey there just got an email asking me to verify my Shaw account. As a long time customer, this seems fishy. Is this a scam? It looks legit.
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp You’ve had several opportunities today to fix the issue and credit me. Will this call be any different?
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Chris
(@patsnation0917) reported
from
Edmonton, Alberta
@TimM799611 @ShawInfo Unfortunately shaw is just as bad. We were having problems one time. Called and set up a tech to come fix the problem. No one ever showed up. I called to find out what was happening. They told me a tech had been there 3 times and no one answered. We were home all day.
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bob beddow
(@bobbeddowcomic) reported
from
Beaumont, Alberta
A breakdown of my @Shawhelp , shaw #customersupport , and the shaw store SHAW-How can we help you. ME-You can give me the deal I was assured I would get. SHAW- No, no, other than keeping our word. ME- I would like the package deal I was promised. SHAW- Yeah, no.
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Derek Coke-Kerr 🇨🇦🏉
(@Rugbyplayer) reported
from
Edmonton, Alberta
@ShawInfo “now connecting you your entertainment experience. BULLSHIT This is the worst ******* service in the world. And I pay REAL ******* $$ to be cheated and ****** over by them. #yyc #yeg
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
@Shawhelp Someone already looked into it and could not fix. They booked a technician to come out in 9 days. Why wouldn’t the person in the phone at Shaw have mentioned this? I’ll DM our info. I am not happy.
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doormouse
(@GehlD) reported
from
Edmonton, Alberta
@Shawhelp thanks for the poor servcie of 50$ install fee and sales guy tells me i might have to hire an outside contractor. mis understanding of oh you need an outlet installed . i needed a full cable drop install into an older house and your chat servcie in eastern canada bad
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*****
(@WillyGrant) reported
from
Edmonton, Alberta
Just cancelled my @Shawhelp TV & internet. When I called for help, I ended up talking to a supervisor who had a very misogynistic attitude. He told me to shut up when I was explaining the problem & listen because I’d like what he had to say. I didn’t. I’m no longer a customer.
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East meets West
(@KeeperOfSheep) reported
from
Edmonton, Alberta
@TELUS with @Shawhelp adding #ShawBlueCurve to #Firestick, isn't it time you unblock #PikTV from running on devices that clearly can support the app
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Nikki
(@nokihu) reported
from
Edmonton, Alberta
@Shawhelp my spouse cannot get into email. I’m the primary account and it won’t let me change the password. Help. @theBurlyChef
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Scott
(@Slummer90) reported
from
Edmonton, Alberta
@Shawhelp okay so normally your wifi is fine but day is annoying me, I usually can play League of Legends with no issue but today for some reason your wifi here in South Edmonton has been super slow today. My ping as been in the 1700ms range at times.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🇨🇦 Fans of the Wpg Jets 🇨🇦 🏒
(@FansoftheJets) reported
@ShawInfo ****** service, incompetent support
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DAN KOBE
(@dankobe87) reported
@ShawInfo is your Internet in Edmonton functioning properly?. We’ve had poor Internet service since last night.
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Yogi
(@YogiTweets21) reported
@ShawInfo Is there an outage going on in Vancouver? I don’t have internet access.
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Impenitent Atheist
(@mysticl) reported
@Shawhelp I have already ordered your replacment and I will be switching as soon as it arrives .... I will just let the remaining contract with you run out and expire naturally ....I just wanted to let you know here that you lost a customer AND why. Not looking for more false promises
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raime
(@raime84522730) reported
@ShawInfo @redcrosscanada Oh you want to help? Except whe we call to let you know the house burned down you don’t give a s$&t. Your like too bad… bill is due and we can pay for the equipment now too. Wow
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rob
(@h8tufakrs) reported
@ShawInfo finally a new service provider in my area. After 25 years paying outrageous prices last 15 years $200 plus, never the same I can get better, more than services that **** #shaw can provide @ 1/4 the $ . YOU SUCK SHAW....
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Mark Jones
(@markjones65) reported
from
Innisfail, Alberta
@Shawhelp internet and cable just went out…is there a problem in my area?
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Matt
(@albertarulez) reported
@mysticl @Shawhelp Telus REALLY sucks
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Natasha **** 🫖☕️
(@NatashaHoar) reported
Hey @ShawInfo - how about hiring more service folks for the evening shift? It’s taken more than an hour to try fix our issue via ‘message us’ bcs our tech keeps vanishing, and now they’ve remotely disconnected our WiFi on top of everything else. 🤬
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Impenitent Atheist
(@mysticl) reported
@Shawhelp you know what? I am almost done with you guys ... your service is horrible. I can't go 2 days without losing my connection ... this is unacceptable. I will be cancelling my subscription when my contract is up and no there is "nothing you can do" at this point. I am done.