Shaw Outage Report in Spruce Grove, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Spruce Grove, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Spruce Grove and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Spruce Grove, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Stony Plain, Spruce Grove and St. Albert.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Total Blackout | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Total Blackout | |
| Edmonton |
||
| Edmonton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Spruce Grove, Alberta
Latest outage, problems and issue reports in Spruce Grove and nearby locations:
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John Kerby
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp Internet is crap today too many people on it
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Emily Grise
(@eagrise) reported
from
Edmonton, Alberta
@Shawhelp moved to a new house and today the agent did not show up for appointment to install internet. Rebooked for July 30. Please help 🙏
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@WillKon @Shawhelp Yeah, it is beyond frustrating. They confirmed there was an active connection here before we moved in, so I cancelled my other service. Now I'm wishing I stayed with Telus. I can't run my business for a week now. Or I can burn ALL my mobile data in a day. No other options.
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Kim Q
(@KimmieQ10) reported
from
Edmonton, Alberta
@Shawhelp need your help! Trying to help my Mom out. Please check your Dm!
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone just assumed my partner was a women in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
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Mary-Helen Clark
(@MHClark2617) reported
from
Edmonton, Alberta
Can any #yeg peeps tell me their thoughts on @ShawInfo? My @TELUS internet has been out for 7 hours after I was told the issue was resolved and I need a new provider.
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp internet sucks on our Samsung smart tv today but all our other devices work fine
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp so Shaw Mobile service is only available in BC & AB so I can only use it in those two Provinces?
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Ben
(@BenAngus) reported
from
Edmonton, Alberta
For the first time in ages, someone assumed my partner was a woman in conversation. Wasn't expecting it to be a customer service agent from @Shawhelp when I was looking at Shaw Mobile, but here we are.
-
John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I need to because the app TV Guide needs one to fix my issue
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Great Wall Of Troy
(@AvantRider) reported
from
St. Albert, Alberta
@Shawhelp My new bluecurve tv and internet is quite terrible. I can’t connect to anyone with in app chat.
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🦈💍Mrs. A-Cakes Shark💍🦈
(@lexi_applebum) reported
from
Edmonton, Alberta
@CraveHelp @Shawhelp we're having the same issue, Crave will not load in any browser on our PC
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Joanne Norum
(@jnorum) reported
from
Edmonton, Alberta
@TELUS I’ve had the worst customer service from your company in the last 8 weeks trying to set up my home internet and I’m not alone. 6 failed installation appointments and 4 hours on the phone, mostly on hold. I’m now sticking with @ShawInfo
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
@AceNasir @Shawhelp @TELUSBusiness I was leaving them for quality issues (and I had #telusfibre). Maybe I need an independent provider.
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Mfon Inyang
(@holla_g) reported
from
Edmonton, Alberta
@ShawInfo my internet just went off some 30mins ago. Is there a service disruption in the Callingwood Area of Edmonton??
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🅹🅾🅷🅽 🅺🅴🆁🅱🆈
(@JKerby_88) reported
from
St. Albert, Alberta
@Shawhelp issue with WiFi can’t find it on my iPhone 11 Pro and if I do it doesn’t stay connected
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Lincoln Ho | Yegventures 🇻🇦🇨🇦🇭🇰
(@yegventures) reported
from
Edmonton, Alberta
If traditional TV-service telecom companies (like @telus, @Shawhelp, @Rogers, @Bell) want to keep their current subscriber base from mass increase in @Netflix subscriptions, they'll need to not only allow data overages, but open their VOD to free rentals. #telco #canada #big3
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Eric Petersen
(@ericpet) reported
from
Edmonton, Alberta
Spending my morning cancelling my new @Shawhelp connection and it's not even hooked up yet. I always got right through to someone - till I called the cancellation line - now I've been on hold for 10 min and counting. Lots of unhelpful help, until now.
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John Kerby
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I can’t sign in to the @Sportsnet app I know my password
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Tony Freddie Kuchar
(@KuchTony) reported
from
Edmonton, Alberta
@Shawhelp I just had the worst encounter with a support agent on the phone. Not only am I disappointed about the lack of service I’ve been receiving on my Internet, but now on your support side with an agent. I’m VERY disappointed.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Gramma Jackie🐬🐺🦅🌲
(@OrcaBC101) reported
@tearswillfall @ShawInfo My wifi sucks at night. Have to keep switching between the 2.4 and 5g or whatever its called.
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Michael Smit
(@msmit) reported
@Shawhelp so your policy is to turn off shaw email access to 80+ year old widows after their spouse passes, when the most important things EVER are being managed over that email. Worst possible time to turn off their electronic comms. Terrible approach. Archaic policy.
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Carrie in Cochrane
(@ClearSkiesAB) reported
@Shawhelp Thanks - still not back at our house. Hopefully they are putting in a permanent fix so that this does not keep happening.
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Air 🐳🐋
(@TwittleAir) reported
@IanSeggie @Shawhelp @TELUS good luck for better speeds, but if it's customer service - none are good
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name names
(@Jeanjeansie) reported
@Shawhelp hi. We have problems with our home internet and tv service today. Who do we contact about this?
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Ian Seggie
(@IanSeggie) reported
@TwittleAir @Shawhelp @TELUS That's why we have Optik TV with Telus. Shaw is notoriously unreliable in my area. I know a Shaw tech personally who's told me there's a problem in my neighbourhood but Shaw won't admit to it. Tired of these fights every three months. Redundant company.
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TheRealDee
(@TheReal40577660) reported
Just got off the phone with @ShawInfo to cancel service. Imagine my surprise to find out I was signed up for another 2 yr contract I didn't agree to. They just lost my future business. Check your bills folks.
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Mylo
(@Mylo27606941) reported
@Shawhelp all my Shaw services are down(internet, tv)! When will the services be restored? I live at Edmonds Burnaby.
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Carrie in Cochrane
(@ClearSkiesAB) reported
@Shawhelp internet and tv not working in Millwoods. Again. When will this be fixed? And why does it keep failing?
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Daniel J. Weeks
(@DanielJWeeks1) reported
@Shawhelp for the past 3 weeks the TV picture quality has been so poor that it is impossible to watch anything.