Shaw outages and service status in Châteauguay, Quebec

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 21 seconds ago

  @Shawhelp It shouldn’t be a persistent problem to have wifi outages everyday. It’s becoming too much of a problem when I’m covering the cost of a service you provide for over $100 a month.

• 
  Ryan Brackenbury (@slackerman10) reported 42 seconds ago

  Nobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks

• 
  Summer (@snowyday15) reported 5 minutes ago

  @Shawhelp Its up, but its very slow

• 
  Kent Aitchison (@KentAitchison) reported 6 minutes ago

  @Shawhelp is there an outage for Internet/WiFi in Kamloops area?

• 
  AndorianIP(AiP)🐍 (@AndorianIP) reported 9 minutes ago

  @Shawhelp Well it would be a bit more reassuring if the techs were now working to fix instead of investigating over 4 hours.

• 
  Mark Banks (@markbanks6) reported 11 minutes ago

  @Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region

• 
  Valerie Stables 🇨🇦🏈 Proud Western Canadian (@StablesValerie) reported 14 minutes ago

  @Shawhelp my internet has been down since yesterday afternoon due to a cut cable somewhere in NW Calgary. It has supposedly been fixed yet still no internet. Tried calling twice. Not resolved. Have to wait almost a week for a technician to come fix your modem🤨

• 
  Guzzzi (@__guzzzzi) reported 14 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Chris Sigurdson (@sigurdson_chris) reported 17 minutes ago

  @Shawhelp It's a shaw email problem, do you still service shaw email? None of the questions asked lead me to that. Has Rogers taken over all of it now?

• 
  Bella Bee  (@SmileyYYC) reported 18 minutes ago

  @Shawhelp I was asked during a technical support call to stay on the line for a quick survey. Tanya decided not to provide that