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Shaw Outage Report in Châteauguay, Montérégie, Quebec

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Châteauguay, Quebec

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Châteauguay, Quebec and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 55% Internet (55%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Châteauguay, Quebec

The most recent Shaw outage reports came from the following cities: Montréal.

CityProblem TypeReport Time
Montréal Internet 2 days ago
Montréal Internet 9 days ago
Montréal E-mail 13 days ago
Montréal TV 20 days ago
Montréal Internet 22 days ago
Montréal Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 123midnite
    Midnite (@123midnite) reported

    @shawhelp picks an awful time to update or do whatever on a Saturday night in the midst of copious fight cards but I’m at their mercy unless I guess I switch to @TELUSsupport or move to maybe the states bleh

  • jonwaldman
    Jon Waldman - Swimming Aimlessly (@jonwaldman) reported

    Anyone else in #winnipeg having issues with @ShawDirect ? Second time in less than a week it’s been down for us. @Shawhelp

  • lorictodd1
    Lori Todd (@lorictodd1) reported

    @Shawhelp Why do you not respond on chat? The wait is ridiculous, and your wifi is horrible

  • Nolanpctech
    Jeremy Nolan (@Nolanpctech) reported

    @Shawhelp Already tried online support just don't understand why it takes 20 min to look up an account. Just overall unimpressed

  • I_Am_The_Storm_
    Heather Cook (@I_Am_The_Storm_) reported

    Dear @Shawhelp why does my internet suck so bad. Every day we have to restart it. Even your techs tell us there is nothing they can do because the problem isn’t in the house.

  • emtd44
    Betty (@emtd44) reported

    @Shawhelp 2/2 couldn't fix the problem. My son in law came over and quickly saw on the shaw app where the pod device was and how to reconnect it. I realize this can happen but I didn't think it was an overly complicated problem.

  • trxc1963
    Susan Lawson (@trxc1963) reported

    Hey, @Shawhelp, can you either put me into the “restart my modem” queue, or put me in touch with someone who can help, please? I’ve done all the rebooting, resetting, and restarting, and I have no internet connection via my Gateway. Again.

  • eobortolin
    Emmy OkazawaBortolin (@eobortolin) reported

    When asked to turn it back on as I had never asked to close TODAY was told this was only possible thru a 2yr “value” plan. On hold for 20 min as @Shawhelp tries to figure out how to own up to its own errors - ask any 2 yo how to do it: apologize, admit your mistake and FIX THEM😡

  • eobortolin
    Emmy OkazawaBortolin (@eobortolin) reported

    @Shawhelp to add insult to injury when I replied that this was not an acceptable solution your agent simply HUNG UP ON ME. WAY TO GO @Shawhelp AMAZING CUSTOMER SERVICE👎🏻😡

  • opiatedforty9
    Big Mountain Fudgecake (@opiatedforty9) reported

    @Shawhelp what is with Bluecurve going down at the end of each NFL game