Shaw

Shaw Outage Report in Saanich, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Saanich, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Saanich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Saanich, British Columbia 04/25/2024 04:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Saanich, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria and Sidney.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Wi-fi
CanadaVictoria TV
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria E-mail
CanadaVictoria Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Saanich, British Columbia

Latest outage, problems and issue reports in Saanich and nearby locations:

  • dbkettlewell David Kettlewell (@dbkettlewell) reported from Central Saanich, British Columbia

    @Shawhelp I can’t get my UFC PPV to work and I’m on hold with Shaw. Help!!

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp @ShawInfo I just waited an hour and forty five minutes on hold after being told at the beginning that the wait time was between 35 and 45 minutes. This is the third time I’ve called in the last three days with extended wait time and shitty service. Can’t wait for @TELUS

  • IanGFoss Ian Foss (@IanGFoss) reported from Sidney, British Columbia

    Hey @Shawhelp is there an outage in Sidney? I am having trouble getting back online after the power outage…

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp the tech came today and gave me a new modem. The password they gave me isn’t working!! Help!!

  • swonder77 Steve (@swonder77) reported from North Saanich, British Columbia

    @Shawhelp on demand not working for a few days now , but you managed to send me my bill. Good luck collecting my payment. 🤬

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • swonder77 Steve (@swonder77) reported from Sidney, British Columbia

    @Shawhelp 2 weeks now without Shaw open at our usual location . Sent 2 DM’s. Lousy service. So tried of using my data. 🤬

  • Ecolofty E C O L O F T Y your #1 green insulation solution (@Ecolofty) reported from Central Saanich, British Columbia

    @ShawInfo Hi there, I’m hoping somebody from your billing department can get a hold of me ASAP. We are contacting you on behalf of my elderly parents who have spent at least the last 6 months on Shaw Internet w/ literally no coverage in their house. We need a resolution today🙏

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp unfortunate mistake happened tonight and I couldn’t make my appointment with your tech, he proceeded to call me and lecture me about how they don’t get paid to wait. Great service!! Because we all get paid to wait around when they don’t show up when they’re supposed to

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • holtyny Ian holt (@holtyny) reported from Brentwood Bay, British Columbia

    @TELUS sucks 10mins with @Shawhelp and it's all sorted for Friday installation...

  • laurelcmc Laurel McIntyre (@laurelcmc) reported from Sidney, British Columbia

    @Shawhelp Trying day for my neighbors & business folks on the Saanich Peninsula. I was 12 minutes on hold to report this major outage - not good. However it was resolved within 10 minutes of reporting. Good.

  • mrichter37 Mike Richter (@mrichter37) reported from Mill Bay, British Columbia

    @Shawhelp hello. Having problems signing into email. Changed my password through myshaw, and now iPhone is saying incorrect password, when I enter the new updated password

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp Atleast have better answers than automated replies even for your “regular” outages. Such a bad customer experience. Instead of your ads which promote exactly opposite of what you provide, invest in fixing these issues.

  • CWGoalie J. C. W. 🥅🇨🇦🇺🇦 (@CWGoalie) reported

    @Shawhelp hi i can’t log into my shaw. Or login to apps to watch TV on them. We switched our TV from one account in Calgary to another account in Sorrento/Blind Bay, BC

  • glenda_aus Glenda☮❤🎶🍄 (@glenda_aus) reported

    @DianeMariePosts @ShawInfo We used to find it in our letterbox. I kept complaining to Canada post and we haven’t had one for months. Pure fabricated garbage, not fit for the bird cage.

  • sophie_everine Sophie (@sophie_everine) reported

    @Shawhelp why is my tv, wifi, phone not working again???

  • Divye2711 Divye Maheshwari (@Divye2711) reported

    @Shawhelp when do you plan to reimburse for all your outages? I cannot keep paying my phone provider for extra internet. Every two weeks there is an outage.

  • Trail_24 Trail 24 (@Trail_24) reported

    @Shawhelp No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?

  • averagetradez traderjoe (@averagetradez) reported

    @Shawhelp wtf Shaw two separate weeks now no internet

  • MeowsMeoww MeowwMeows TL50 (@MeowsMeoww) reported

    @Shawhelp do we have an eta on this issues with the internet again for Surrey? I work for a surgeon and we have patients coming in all day.

  • CLib40475019 CLib (@CLib40475019) reported

    @Shawhelp This seems to happen more frequently with Shaw. This is very disrputive and quite annoying. Please fix your services, hardware or infrastruture to ensure this doesn't happen so often. Seriously considering transfering over to Telus now.

  • Trail_24 Trail 24 (@Trail_24) reported

    @CKNW @ShawInfo No Internet, phone, or TV since 1am last night. What the heck Shaw? My wife and I work from home, we are dead in the water. Are you infected by the Rogers service failure virus?