Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
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| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Rea
(@toddrea) reported
@telus if Telus sales people were smart, they’d have a signup special right now for all the @Shawhelp people right now. Over 12 hours and no internet, no eta. Bad customer service.
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Rachael Erdmann MSc MPH
(@TheErdbird) reported
Hey @ShawInfo, want to tell us what's happened to the Internet in southwest Edmonton? Some of us have had an outage since 930 this morning. It's easier to be patient when we know what you are trying to fix.
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Barbara
(@strawberrysnow) reported
@Iam_Canadian @Shawhelp Hi Cory, can you share their response. Mine is terribly slow tonight.
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Gregory Van Der Voort
(@VoortGregory) reported
@Shawhelp @Jeffrey29332406 Just saying @Shawhelp , when someone asks why their internet is down. The response should be WHY it’s down, not “yeah, there’s an outage” like no **** shirlock, we’re asking why there’s an outage.
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midnight
(@midmagic) reported
@Shawhelp Hey. I've had to work with Rogers now for a while. Tell your bosses not to sell, or you're all out of a job and everyone out West will end up with the same crappy service that we have.
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ً
(@xiflr) reported
@Shawhelp why are you going to bed despite the issue not being fixed
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Emmy OkazawaBortolin
(@eobortolin) reported
@epicfailfez @Shawhelp What Fez said😡Sorry but @Shawhelp you’ve been NO help today #CustomerService??? #badjoke
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Harry ✨TL40x3✨
(@Pokeballz007) reported
@Shawhelp How can I lower my bill, I was receiving an “offer” which has apparently expired. What offers do you have now for a 20+ year customer?
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JasonMFchuk
(@JasonMFchuk) reported
@Shawhelp we had issues with wifi for many years and have made multiple calls/tweets. Finally an agent sent us a new splitter and said that was the solution. Now still no blue curve and terrible wifi. Will I ever get good service from Shaw???
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Bob Lee
(@mrlee_ca) reported
@shawhelp Is internet service still down in parts of Edm? I had 7 outages on March 14 and since 9:00am on March 15 it has been down entirely. We are now over 24 hours of no internet service. For the cost of a 2yr contract I expect a reliable system or at least communication!