Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
TV | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Wi-fi | |
| Victoria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Red-Beard_55
(@Red_Beard_55) reported
@Shawhelp I've gone through all the steps everytime I have this problem it never helps and just winds up with you guys shrugging your shoulders and saying you'll look into it and I still don't get to watch the damn game
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Janette Scott 🇨🇦
(@winemgr) reported
@Shawhelp Great…I pay for a service and have to do the work…
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*** Harman
(@harman1954) reported
@Shawhelp Can you check nhl Center ice again channel 624 and 627 are not working
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Erin Joslin 🇨🇦
(@erin_joslin) reported
Hey @ShawInfo, as a loyal customer of yours, you got a better offer? Happy to change.
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Jim Clark
(@jimmybluec) reported
@Shawhelp Once again, NO INTERNET OR TV in Pineridge. Your previous credit doesn't cut it when it's been down twice in less than a week since our last discussion.
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Cindy Lieu
(@Cindy_Lieu) reported
@Shawhelp Yes, tech support told me there’s an outage. It’s not listed on the outages page so I’m not sure of the status other than I have no internet or TV
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Tim Bray 💉💉💉🎉
(@timbray) reported
@Shawhelp Shaw internet is out of service in Vancouver Mount pleasant and Riley park.
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SIX
(@SIXTHREESIXNINE) reported
@saveonfoods Have you any tech support people? Trying to sort an issue with not being able to reach the login page through main internet, only mobile data can connect. Multiple browsers, w/ & w/o extension. Winnipeg/ @Shawhelp any thoughts?
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Bryan Leitch
(@Bryan_Leitch) reported
@winemgr @Shawhelp I think if you tune to Sportsnet 360, you might find it pixelates and glitches 24/7 as well. It’s one of the worst for me.
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Carley Struve
(@SewGoodca) reported
@Shawhelp What the heck? Service is completely down for the second day in a row! Landline, TV and internet.