Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
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Full Outage MapProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet
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TV
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Wi-fi
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Total Blackout
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E-mail
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Phone
VictoriaCommunity Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:-
Evan Leeson
(@EvanLeeson) reported
from Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Evan Leeson
(@EvanLeeson) reported
from Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Jenn Tranmer
(@vicmomdoc) reported
from Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Ian holt
(@holtyny) reported
from Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:-
Terrel Hince
(@TerrelHince) reported
@Shawhelp Back on only ~1.5 hours off. Thats not bad. Your customer service guy was nice enough but i think needs more training. Created extra stress for no reason.
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Nicky
(@gojetsgo85) reported
@TerrelHince @Shawhelp This is the problem with having a centralized customer service line. Takes forever for Shaw to realize it's an outage (probably from the garage fire that happened this evening) and it's too late and dark now to fix it
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D McManus
(@mcmanus17) reported
@Shawhelp 23 shouldn’t be a blackout channel when you live in Edmonton.
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Ken Walker
(@KenWalkerQB) reported
.@shawhelp Your 2FA login has been broken for the last 12 hours here. Please let me know when it is working.
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Dana Negrey Voiceover Artist
(@dnegrey) reported
... Business practices that ignore long-term customers’ dedication to your service lead to alienation and, eventually, a loss of revenue. I treat my continuing clients as best I can; and, it's paid off. .../ @shawhelp #BrighterTogether #CustomerService
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Neil Instant
(@TheNeilInstant) reported
@Shawhelp Chromecast has said if other apps are able to cast then the problem is with the app itself.
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tom coleman
(@tomcoleman2012) reported
@Shawhelp @TheNeilInstant Why is shaw down again in west end vancouver. Telus is looking better
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Dana Negrey Voiceover Artist
(@dnegrey) reported
... he shared that he believed he would be able to increase our service, and decrease our monthly payments. The “catch” - if you can really call it that - was that we’d have to sign a two-year contract. .../ @shawhelp #BrighterTogether #CustomerService
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Rochelle💉💉⛾🦋💜👩🦯🏳️🌈
(@roeteddy) reported
@SDPackard3 @Shawhelp Is that really easy to use? I am not tech savvy lol I used twitch on my phone haha but was so worth it to watch the teams play hockey.. I would do it to support more sports:)
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Vanessa
(@Noosiekins) reported
oh damn @Shawhelp! 1 problemless week & we're back at it again. Black screen followed by connection failed message (though wifi is at full bars). When it came back to life, it landed on a different channel (@GlobalBC to @CTVVancouver). These random drops started again yesterday.
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