Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nicole Oliver
(@mouthnoize) reported
@Shawhelp are you having issues today in #Vancouver. Not all channels are broadcasting. Any updates? It’s currently 44 minutes to speak with a human.
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Ally Beauchesne
(@AllyBeauchesne) reported
@Zach_Fleisher @Shawhelp So my old modem died about three weeks ago and since I’ve had the new one its been nothing but problems 😭😭
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Ian Seggie 🅙
(@IanSeggie) reported
@WxMonkey @Shawhelp I take that back, their customer service has turned to complete **** today. No TV, no channels working, again.
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Sengh Doing Thengs
(@SenghThengs) reported
@ShawInfo why do y’all advertise the download speeds at like 1gb and then when I actually download something its only like 100mb/s? 🤔 never understood this, like on the “speed test” ill get 1gb but actual downloads i never do.. this some false advertising 👀
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Mike
(@Geekomak) reported
@Shawhelp some TV channels went off the air this morning in our Coquitlam area...still not working. CTV, Global..,etc. Any eta?
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Cam Lussier
(@cam_lussier) reported
@Shawhelp having issues in Niverville, mb. Been having issues since I got the service. Not impressed at all.
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Sobral Da Lagoa
(@SobralDaLagoa) reported
@Shawhelp @PegFrenchy Come on Shaw. It’s not just Peg having this issue. How do you not know that?
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Michelle
(@michelle_on_rye) reported
@Zach_Fleisher @JonasDesrosiers @Shawhelp My least favourite Shaw Cable lie is how their tech support tell you to use the Netflix speed test so they can momentarily stop throttling it and gaslight you.
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Ian Seggie 🅙
(@IanSeggie) reported
@Janesmith6043 @Shawhelp Can't find a Shaw tech if my life depended on it right now. Shaw is directing people to their website for the latest updates where it does not show the latest update. Terrible customer service, at best.
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TJN 🇨🇦
(@NicPMcC) reported
@Shawhelp XRE-03062 in deep South of Calgary Is this an outage?