Shaw

Shaw Outage Report in Metchosin, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Metchosin, British Columbia 02/24/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (19%)

    TV (19%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Metchosin, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria and Sooke.

Loading map, please wait...
City Problem Type Report Time
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Phone
CanadaVictoria Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

  • KTKCAD KTKCAD (@KTKCAD) reported from Saanich, British Columbia

    @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • DelroyDyer89 Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British Columbia

    One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • deaftravel Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported from Saanich, British Columbia

    @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

  • silverquillgrp SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia

    @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • BidenCanadians CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia

    @Shawhelp is there a known internet issue?

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • hainzy26 Chris (@hainzy26) reported from Saanich, British Columbia

    @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • 23sandman604 TRUCK BC (@23sandman604) reported

    @Shawhelp I need help with my Shaw blue curve. Having connection problems

  • gqtrebor GQTREBOR (@gqtrebor) reported

    @Shawhelp able to help me out please?

  • ArtUnwound Art Unwound (@ArtUnwound) reported

    @malcolmert @Shawhelp Yeah, I don't know. I just hardwired it and the new network it created was good enough to cover the rest of the house.

  • malcolmert 𝐌𝐚𝐥𝐜𝐨𝐥𝐦 (@malcolmert) reported

    @ArtUnwound @Shawhelp trying that now, if you happen to find the link to the one you bought that would be very much appreciated. if I'm going to have to fix this with my money, you best believe it wont be going to shaw haha

  • Butlrr Sean Butler (@Butlrr) reported

    @malcolmert @SeanyeWest234 @Shawhelp Customer Service: We at Shaw appreciate your conviction. We have another option. Have you tried visiting all your neighbours and saying “Internet, don’t”?

  • LootCritter Lootcritter🍁Mask Wearer (@LootCritter) reported

    @ShawInfo One of our PVRs died. I want to buy a replacement from you. So far - 3 dropped phone calls by you with misleading information, 4 chats with no help, your ordering software crashes... damn. It shouldn't be this hard. @TELUS you up for someone that spends ~$5K a year?

  • cadria04 cadria04 🇨🇦 🦉 (@cadria04) reported

    @Shawhelp @ShawInfo WHY have all my services been down for 5 hours?? You do realize people are working from home, right?

  • PBenitez77 Pablo Benitez (@PBenitez77) reported

    @Shawhelp are there any internet problems happening in Saskatoon Sk I live in silverwood cres

  • Butlrr Sean Butler (@Butlrr) reported

    @SeanyeWest234 @malcolmert @Shawhelp Not with Shaw, but I just bought a mesh router to solve this problem, which is funny considering the range Customer Service: are your devices within 3000 feet of your router? Me: I live in Vancouver, so you know let me put the phone down and check... [semi-audible laugh-crying]

  • cadria04 cadria04 🇨🇦 🦉 (@cadria04) reported

    @ShawInfo @Shawhelp Once again my Shaw is down. Yesterday, I had a helper leave to go to a meeting, then I got timed out & when I got someone, I asked a question that they should have known but it took forever. Shaw chat used to be helpful but one told me he was working on...