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Shaw service status in Metchosin, British Columbia

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Metchosin, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria.

CityProblem TypeReport Time
Victoria E-mail 8 hours ago
Victoria Phone 8 hours ago
Victoria Wi-fi 5 days ago
Victoria TV 13 days ago
Victoria E-mail 14 days ago
Victoria E-mail 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

  • wrongasparagus
    Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • EvanLeeson
    Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • PatrickSeward
    patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • tysoup
    Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • holtyny
    Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • EvanLeeson
    Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

  • vicmomdoc
    Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • RosaRowland13
    RosaRowland (@RosaRowland13) reported

    @Shawhelp were trying to watch the UFC match and we keep getting interferences , are you having trouble

  • RosaRowland13
    RosaRowland (@RosaRowland13) reported

    @ben_m_schmitt @Shawhelp Shaw says they haven’t heard anything but my sons friends all having the same problem.

  • saidear
    Gavin Reynolds (@saidear) reported

    @Shawhelp is there any service issues in the lower mainland of BC? I keep losing modem connectivity every 30m or so

  • Ryan_LEVEL2
    Ryan Berry (@Ryan_LEVEL2) reported from Chestermere, Alberta

    . @Shawhelp @shawinfo Your broadcast of #UFC268 is terrible. Freezing, lagging.

  • JeanParchewsky
    Jean Parchewsky (@JeanParchewsky) reported

    @IaMLegendGG @Shawhelp @RosaRowland13 Same issue

  • _Fenner19
    Wes 🦍 (@_Fenner19) reported

    5-2 Vegas Raiders and you can’t find the game on t.v. But there is 2-3 channels with the same game. I don’t understand. #RaiderNation @ShawInfo please help me understand this madness.

  • Icalasari
    Eric West (@Icalasari) reported

    @Shawhelp Internet has been bad the past week and a half, but today it's getting almost unusable and is actively interfering with class work and studies. I'm in Airdrie if that helps peg down the area

  • ben_m_schmitt
    Ben Schmitt (@ben_m_schmitt) reported

    @Shawhelp @RosaRowland13 We have the same issue. Screen went black for about 2 minutes but had sound.

  • dukedurrango
    @dukedurrango (@dukedurrango) reported

    @Shawhelp how is your hardware/ppv/recording system such dog ****? Every time I order/record a @ufc event to record it never records. Your hardwares the drizzling shits. My old hardware never had these issues. Watched a fight of the year on YT highlights. Sort yourselves out.

  • JeanParchewsky
    Jean Parchewsky (@JeanParchewsky) reported

    @slats_20 @Shawhelp Having the same problem, missing all the PPV