Shaw Outage Report in Metchosin, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (17%)
-
Wi-fi (9%)
-
Total Blackout (7%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Sooke, Prospect Lake and Langford.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Wi-fi | |
| Sooke |
TV | |
| Victoria |
TV | |
| Victoria |
TV | |
| Prospect Lake |
Internet | |
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
-
patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
-
Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
SilverQuillCreative
(@silverquillgrp) reported
from
Sooke, British Columbia
@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
-
Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
-
Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
-
Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
-
Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
-
Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
-
Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
-
Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
-
ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Pierre
(@winnipeger365) reported
@Shawhelp I got 434 download and 102 upload right now. The last hour I've ranged from 100 download up to 434.....and 40 upload to 102. Wtf?
-
Gentile
(@Gentile_Rivera) reported
@Wpg_Goldeyes @ShawInfo Batting not good enough and pitching not good enough in very poor end to the season.
-
ᴀʟᴇxᴀɴᴅᴇʀ ᴘᴀᴛᴛᴏɴ
(@AlexanderPatton) reported
from
Leduc, Alberta
Oh what a surprise, @Shawhelp internet is down for the second time this week.
-
wendy
(@wamblowo) reported
@Shawhelp first live chat assistance had me turn on and off my modem for 1.5hr only to tell me he can’t help bc it’s a business account. 2nd live chat took my info and quickly told me there’s an outage in my area… why do I need to play chat roulette
-
Kelly Magnuson
(@KellyMagnuson6) reported
@Shawhelp can I get help
-
Mike Fulla
(@MikeFulla) reported
@PeterVogel @Shawhelp Put a call in. If they can determine what it is, they will send a service tech out. They will check everything from the road to the house.
-
The Screaming Moist
(@Obijared) reported
@Shawhelp Outage in Winnipeg, postal code prefix R2G. Seems to be impacting businesses in the area as well.
-
Evan
(@ChablukEvan) reported
@Shawhelp I sent you a DM about an outage in St. andrews. Any update?
-
jessyroos
(@jessyroos) reported
@Shawhelp I’ve been only hold for 23 minutes and counting. Which I said in the above tweet, so clearly I’ve found the contact info. I’m irritated that there is no indication of how long I’ll wait on hold for support.
-
🇨🇦 Crowchild Bob
(@CrowchildBob) reported
@Shawhelp I was finally able to unplug and reseat the coax. No difference. The same issue still exists on channel 154