Shaw Outage Report in Metchosin, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (59%)
-
TV (18%)
-
Wi-fi (10%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (1%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria and Sooke.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
-
Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
-
Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
-
patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
-
Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Nifftaako 🔴 LiveonTTV
(@Nifftaako) reported
Ahh good ol @Shawhelp nice guy on the phone let me know the earliest they can send a tech out to look at the problem with the drop box is maybe Sunday evening. I know it’s not out. Bit spotty service makes it hard to work or stream when it goes out randomly
-
P
(@celtic_angel22) reported
@Shawhelp slow internet in central NE Calgary, don't see any known issues on Shaw Outage website, what's going on? Already power cycled, and connected via ethernet
-
One Minute One Thought
(@CJMquestions) reported
@Shawhelp connectivity doesnt work my tvs wont turn on whats going on?
-
babyhair mcgee 🌱
(@KeiraMarie_Leia) reported
@Shawhelp We’ve been waiting for a call back from the company for four days because you “can’t find the source of the problem”. We’ve contacted higher management through personal connections.
-
Fleegle2212
(@fleegle2212) reported
@Shawhelp Does the WiFi Access Points outage also affect wired devices? Have clients in Victoria & Nanaimo, that operate Shaw Go WiFi hotspots, experiencing sporadic bandwidth issues. Related or coincidence?
-
Bex
(@dbekar81) reported
@Koosh604 @Shawhelp Their is an outage in my area of Coquitlam that they trying to resolve. My Internet cuts in and out as they try to fix it
-
Rose Hillier 🇺🇦
(@rlhnyvr) reported
@Shawhelp Your webmail portal is not working. Not just for me but others too. "Unable to communicate with login server". Yet Shaw insists nothing is wrong 😡
-
Jane Canada
(@threelittlenuts) reported
@Shawhelp you haven’t answered why @audible_com is blocked from my internet. I can’t cancel or use my credits before the renewal of you continue to@do so
-
Flamesmaniac
(@Flamesmaniac) reported
@Shawhelp your service is a ******* joke, constant issues and I get treated like it's my ******* fault. I'm really tempted to call my lawyer
-
jeepette
(@akaNanette) reported
@Shawhelp Thanks, it has been dropping out quite a bit in the last two weeks. I'll call if it happens again too record the incident.