Shaw outages and service status in Metchosin, British Columbia

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Metchosin, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria.

City	Problem Type	Report Time
Victoria	Wi-fi	1 day ago
Victoria	E-mail	9 days ago
Victoria	Phone	9 days ago
Victoria	Wi-fi	13 days ago
Victoria	TV	22 days ago
Victoria	E-mail	22 days ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:

• 
  Lisa Anderson🇨🇦🏳️‍🌈 (@deaftravel) reported 3 minutes ago from Saanich, British Columbia

  @Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.

• 
  SilverQuillCreative (@silverquillgrp) reported 5 minutes ago from Sooke, British Columbia

  @orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng

• 
  KTKCAD (@KTKCAD) reported 10 minutes ago from Saanich, British Columbia

  @FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen

• 
  Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported 14 minutes ago from Victoria, British Columbia

  One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.

• 
  Ty_soup (@tysoup) reported 20 minutes ago from Saanich, British Columbia

  @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

• 
  patrickseward (@PatrickSeward) reported 22 minutes ago from Saanich, British Columbia

  @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

• 
  Evan Leeson (@EvanLeeson) reported 22 minutes ago from Saanich, British Columbia

  @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

• 
  Daisy Gal (@Dadadaisygal) reported 22 minutes ago from Victoria, British Columbia

  @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

• 
  Cindy Andrie 🏳️‍🌈 (@candrie) reported 24 minutes ago from Saanich, British Columbia

  Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

• 
  Ian holt (@holtyny) reported 24 minutes ago from Victoria, British Columbia

  @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

• 
  Chris (@hainzy26) reported 29 minutes ago from Saanich, British Columbia

  @Shawhelp Bluecurve appears to be down in a few places around town. What happened?

• 
  Evan Leeson (@EvanLeeson) reported 33 minutes ago from Saanich, British Columbia

  @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

• 
  Jody Klassen (@bellasugarsega) reported 36 minutes ago from Langford, British Columbia

  I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

• 
  Jenn Tranmer (@vicmomdoc) reported 37 minutes ago from Langford, British Columbia

  @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

• 
  Erin Frances Fisher (@wrongasparagus) reported 40 minutes ago from Victoria, British Columbia

  Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

• 
  H. Neal Cropper (@RealNealDeal) reported 45 minutes ago from Metchosin, British Columbia

  It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

• 
  CanadiansForBiden (@BidenCanadians) reported 49 minutes ago from Colwood, British Columbia

  @Shawhelp is there a known internet issue?

• 
  ConnorEdwards.eth (@connoredwards) reported 57 minutes ago from Victoria, British Columbia

  Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  b ☾ (@brandobrennan) reported 5 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  It's been a slice, but I'm leaving this trainwreck (@BCReality) reported 7 minutes ago

  Everyone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers

• 
  Guy_Barnabe (@GuyBarnabe) reported 9 minutes ago

  @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…

• 
  Vanessa (@Noosiekins) reported 13 minutes ago

  Hey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?

• 
  always smile 🇨🇦 (@cari_goncalves) reported 13 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  TC-VAN (@RageGeist) reported 14 minutes ago

  @Shawhelp Yes I am still without service

• 
  No Drones Canada (@NoDronesCanada) reported 15 minutes ago

  .@ShawInfo You are blocking my personal emails to any Shaw email customer. How do I change this? I sent a simple email with an inoffensive graphic, and it triggered some sort of block.

• 
  Scott Morrison (@atnmorrison) reported 16 minutes ago

  @Shawhelp when will issue with routers be resolved

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 18 minutes ago

  @Shawhelp @Rogers another day, another problem with our internet cutting out yet again. 😡

• 
  Guzzzi (@__guzzzzi) reported 20 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here