Shaw

Shaw Outage in Metchosin, British Columbia

Some problems detected at Shaw

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Shaw problems in the last 24 hours in Metchosin, British Columbia

The following chart shows the number of reports that we have received about Shaw over the past 24 hours from users in Metchosin and near by areas. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Shaw Outage Chart in Metchosin, British Columbia 10/15/2021 20:35

October 15: Problems at Shaw

Shaw is having issues since 03:00 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 61.12% Internet
  • TV 17.08% TV
  • Wi-fi 9.69% Wi-fi
  • Total Blackout 5.34% Total Blackout
  • E-mail 4.87% E-mail
  • Phone 1.89% Phone

Shaw Outage Map Near Metchosin, British Columbia

The most recent outage reports and issues originated from Victoria and Sooke.

CanadaVictoria TV
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria Phone
CanadaVictoria Phone

Shaw in Metchosin, British Columbia Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:
  • connoredwards ConnorEdwards.eth (@connoredwards) reported from Victoria, British Columbia

    Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…

  • bellasugarsega Jody Klassen (@bellasugarsega) reported from Langford, British Columbia

    I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.

  • RealNealDeal H. Neal Cropper (@RealNealDeal) reported from Metchosin, British Columbia

    It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj

  • candrie Cindy Andrie 🏳️‍🌈 (@candrie) reported from Saanich, British Columbia

    Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?

  • Dadadaisygal Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia

    @Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?

  • PatrickSeward patrickseward (@PatrickSeward) reported from Saanich, British Columbia

    @Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!

  • wrongasparagus Erin Frances Fisher (@wrongasparagus) reported from Victoria, British Columbia

    Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage

  • tysoup Ty_soup (@tysoup) reported from Saanich, British Columbia

    @Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • linearSG SG (@linearSG) reported

    @Shawhelp my modem still has the two up/down lights still blue after an hour?

  • NovyDhillon Novy Dhillon (@NovyDhillon) reported

    @Shawhelp is there an issue with internet in Port Moody BC? Network has been slow all day and now is completely down.

  • MelanieMcIntosh MelanieMcIntosh (@MelanieMcIntosh) reported

    @Shawhelp Is there a service outage in Eaat Vancouver? Not posted on your website but my daughter is messaging me that our internet is down.

  • reidgm reidgm (@reidgm) reported

    @Shawhelp I was on a call to Shaw for an hour yesterday and the issue couldn’t be resolved. A technician came today and said that VOD was out but he would let us know when it was back up and running.

  • FVine Frederick Vine (@FVine) reported

    @brittvine @ShawInfo I am very disappointed @Shawhelp would treat you this way rather than provide the technical support you were wanting to fix their issue!

  • brittvine Brittany (@brittvine) reported

    BEST PART after repairing the malfunctioning hardware causing our intermittent wifi issues (Shaw’s problem, not mine!) the @ShawInfo tech misdiagnosed our Ethernet issue. I graciously offered him coaching.

  • brittvine Brittany (@brittvine) reported

    I’m not sure who needs coaching to connect to wifi, but want to bet that one of these things influenced my perceived credibility in the eyes of @shawinfo technicians and customer service agents?

  • brittvine Brittany (@brittvine) reported

    I have a few thoughts after spending 2 weeks trying to convince @shawinfo there was an issue with my company’s internet. But first, please note that when Shaw finally agreed to send a technician it was to offer me COACHING SUPPORT to get connected. #womeninbusiness #Canada #yyc

  • 5thNRG Sweet Sher | شیرین (@5thNRG) reported

    @shawhelp also a Surrey resident having issues with internet access. My roommate and I both WFH this is no good.

  • vwmannn Victeur Würstmann🇧🇷🇨🇦 (@vwmannn) reported

    I still don't know how Telus is still in business. I ordered their services 2 weeks ago and nothing was done. NOTHING. I ordered Shaw internet YESTERDAY and TODAY (it just arrived!), it is in my hands! @ShawInfo 10x0 @TELUS Shaw has better customer service and are more efficient!