Shaw Outage Report in Metchosin, British Columbia

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Metchosin, British Columbia

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Metchosin, British Columbia 06/10/2023 04:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • Internet 52.89% Internet
  • TV 18.04% TV
  • Wi-fi 13.80% Wi-fi
  • Total Blackout 8.30% Total Blackout
  • E-mail 4.97% E-mail
  • Phone 1.99% Phone

Live Outage Map Near Metchosin, British Columbia

The most recent Shaw outage reports came from the following cities: Victoria and Sooke.

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CanadaVictoria Internet
CanadaVictoria TV
CanadaVictoria TV
CanadaVictoria Internet
CanadaVictoria Internet
CanadaVictoria Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Shaw Issues Reports Near Metchosin, British Columbia

Latest outage, problems and issue reports in Metchosin and nearby locations:
  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.

  • EvanLeeson Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia

    @Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst

  • vicmomdoc Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia

    @antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.

  • holtyny Ian holt (@holtyny) reported from Victoria, British Columbia

    @TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:
  • TerrelHince Terrel Hince (@TerrelHince) reported

    @Shawhelp Back on only ~1.5 hours off. Thats not bad. Your customer service guy was nice enough but i think needs more training. Created extra stress for no reason.

  • gojetsgo85 Nicky (@gojetsgo85) reported

    @TerrelHince @Shawhelp This is the problem with having a centralized customer service line. Takes forever for Shaw to realize it's an outage (probably from the garage fire that happened this evening) and it's too late and dark now to fix it

  • mcmanus17 D McManus (@mcmanus17) reported

    @Shawhelp 23 shouldn’t be a blackout channel when you live in Edmonton.

  • KenWalkerQB Ken Walker (@KenWalkerQB) reported

    .@shawhelp Your 2FA login has been broken for the last 12 hours here. Please let me know when it is working.

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    ... Business practices that ignore long-term customers’ dedication to your service lead to alienation and, eventually, a loss of revenue. I treat my continuing clients as best I can; and, it's paid off. .../ @shawhelp #BrighterTogether #CustomerService

  • TheNeilInstant Neil Instant (@TheNeilInstant) reported

    @Shawhelp Chromecast has said if other apps are able to cast then the problem is with the app itself.

  • tomcoleman2012 tom coleman (@tomcoleman2012) reported

    @Shawhelp @TheNeilInstant Why is shaw down again in west end vancouver. Telus is looking better

  • dnegrey Dana Negrey Voiceover Artist (@dnegrey) reported

    ... he shared that he believed he would be able to increase our service, and decrease our monthly payments. The “catch” - if you can really call it that - was that we’d have to sign a two-year contract. .../ @shawhelp #BrighterTogether #CustomerService

  • roeteddy Rochelle💉💉⛾🦋💜👩‍🦯🏳️‍🌈 (@roeteddy) reported

    @SDPackard3 @Shawhelp Is that really easy to use? I am not tech savvy lol I used twitch on my phone haha but was so worth it to watch the teams play hockey.. I would do it to support more sports:)

  • Noosiekins Vanessa (@Noosiekins) reported

    oh damn @Shawhelp! 1 problemless week & we're back at it again. Black screen followed by connection failed message (though wifi is at full bars). When it came back to life, it landed on a different channel (@GlobalBC to @CTVVancouver). These random drops started again yesterday.