Shaw Outage Report in Metchosin, British Columbia
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (1%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Prospect Lake and Langford.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
TV | |
| Prospect Lake |
Internet | |
| Victoria |
Internet | |
| Victoria |
||
| Victoria |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
-
Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
-
Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
-
H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
-
patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Enhas
(@Enhas8) reported
@Shawhelp Shaw Direct on Demand has been working poorly for me for around the past two months, intermittent or outright freezes at random with some VOD content. After testing it's not my internet so it's clearly the service itself or the receiver (600) having problems.
-
Wicker🇨🇦
(@204TobaMan) reported
@Shawhelp It’s rather embarrassing when your technical “support” team are scratching their heads!!! Support is in air quotes because I’ve received none!!!!
-
Wicker🇨🇦
(@204TobaMan) reported
@Shawhelp I’m not really sure how many more times I can hear “we’re not sure what’s causing your problem. We’ve changed the modem and it looks like there’s an issue with the tap. We can’t fix it if we don’t know what’s causing it.”
-
The Old Firehouse
(@TOFWB) reported
@Shawhelp hey. Having connection issues in Duncan. Internet access going on and off. Any outages been reported?
-
Janette Scott 🇨🇦🇺🇦
(@winemgr) reported
@Shawhelp is there an outage in Inglewood? Our whole business is down as well as a neighbours..
-
Rob Jones
(@Clippernolan) reported
Anyone in #NewWest experiencing internet disruption or outage, like me? @Shawhelp? Anything to report?
-
Brian Woychuk
(@BWoychuk) reported
@Shawhelp Blue Curve app says there is an outage, website doesn’t show any but I don’t have any internet, even after power cycling twice. So, is there an outage or is my system dead?
-
professional b/****
(@StockmockYt) reported
@ShawInfo BRO THIS **** IS ******* ***. I have never wanted to mail a pipe bomb to a company more than this peice of **** internet service provider. It should be illegal for an internet speed to be this ******* BAD
-
Honeyboy Wilson
(@HoneyboyWilson6) reported
@abel2helpu @CTV Are you in Kamloops? @Shawhelp is sending a service tech over here to swap the equipment, it won’t solve anything.
-
Harley don't play that!
(@Harleydadd) reported
@Shawhelp So after DMing Shaw, they just send me a link to contact another department. Customer service is an oxymoron with Shaw, and it costs &120/month #Useless