Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Sooke and Prospect Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Internet | |
| Victoria |
Phone | |
| Victoria |
Wi-fi | |
| Sooke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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•Radhan•
(@Radhannxx) reported
@Shawhelp any ETA on when the outage in Medicine Hat will be resolved? It’s been over 7 hours and while I understand there is weather conditions slowing things down, as a college student I need to know if I will be able to write my midterm tomorrow
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Sean Baker
(@seanbaker) reported
@Shawhelp internet and tv down in Port Coquitlam? Been like this since noon.
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anitabeckett
(@anitabeckett) reported
@Shawhelp Don't offer help and then just stop responding to customers mid issue......
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Mike Cramm
(@cramm) reported
@Shawhelp any outages being reported in the area around Somerset in Calgary? My internet cut out about 13 minutes ago.
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SaviRocks
(@Savi4Rock) reported
@Shawhelp Hey folks, is there a reason that my internet connection would be 'pulsing' up and down as far as my connectivity level? It never completely dies, just lags to a stranglehold before coming back up.
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Reg Bardsley
(@Professor_Reg) reported
from
Salmon Arm, British Columbia
...problem is the word for last hour was "duty", now I may be too drunk to keep playing today. When congress reconvenes i hope the trigger word is more obscure..... @Shawhelp claims crewmembers are working on the issue.... its been over 2 weeks with nothing getting fixed.
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Andy Lau
(@AndyLau46210371) reported
@Shawhelp Is that internet down in BC Port Coquitlam?
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genSdoblados
(@doblados) reported
@Shawhelp bruh we got no internet here again. What's up with your service? Cant handle the bad weather?
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CantKillCaius
(@CantKillCaius) reported
Great work @Shawhelp - your technicians have now missed TWO of their scheduled appointments to install internet at our house. And now we have ZERO internet. Please sort it out and get a technician here ASAP. If this is how your new customer setup process goes, not sure I'll stay!
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mike perry
(@pearbear84) reported
@Shawhelp It was bridged. Very frustrating when you ask to talk to someone above the call center and they clearly just work off a set list of steps to help you.