Shaw Outage Report in Metchosin, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, Prospect Lake and Langford.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Prospect Lake |
Internet | |
| Victoria |
Internet | |
| Victoria |
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| Victoria |
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| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Lisa Anderson🇨🇦🏳️🌈
(@deaftravel) reported
from
Saanich, British Columbia
@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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H. Neal Cropper
(@RealNealDeal) reported
from
Metchosin, British Columbia
It's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Delroy Dyer 🇻🇨🇨🇦
(@DelroyDyer89) reported
from
Victoria, British Columbia
One thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Chris
(@hainzy26) reported
from
Saanich, British Columbia
@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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ConnorEdwards.eth
(@connoredwards) reported
from
Victoria, British Columbia
Hey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Cindy Andrie 🏳️🌈
(@candrie) reported
from
Saanich, British Columbia
Anyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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Jody Klassen
(@bellasugarsega) reported
from
Langford, British Columbia
I was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
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Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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IG: MylesLHC
(@MylesLHC) reported
Man never again am I signing up with @Rogers, been a customer since '03 and still no real savings deals. "You're on the best plan sir." Hey @ShawInfo @ShawHelp I heard you got better deals for existing customers. Let's Work.
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s
(@cishirtle) reported
@Shawhelp Is anyone else having trouble with shaw internet? It’s as slow as dial up ! No answer when I DM’d you!
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Ted Gaisford
(@Ted_Gaisford) reported
@ShawInfo @Shawhelp is failing completely at service right now. I have spent double the time waiting on hold than they said it would be, and the chat function responds in 10-minute gaps...I don't think they want to keep customers...
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W L-Mo
(@WillMorr1) reported
@Shawhelp I can't log into my Shaw page. The login page never loads and then it says something went wrong
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Calgary
(@Calgaryman1) reported
Have had slow Shaw forever, phoned multiple times and they never helped. Finally got a good guy on the line. Just put a paperclip in the reset hole on the back of the modem for a minute to factory reset. Went from 41 MBps to 280 . Thanks @Shawhelp
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Michael Reuvers
(@DaxisMike) reported
@MelodramaBabs @Shawhelp @2ofpane I am in the NW and on Telus. Everything is tikkity boo. Does that help?
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Pauly
(@paul_patton) reported
@MelodramaBabs @Shawhelp @2ofpane Yep, no internet doesn’t help that. I’m really not a fan of Shaw, but it’s what we have too
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Michael S Fricker 🇨🇦 Christian Priest with CPTSD
(@M_S_Fricker) reported
ok @ShawInfo @Shawhelp , what the hell is going on with your Edmonton Clareview service? It was down for an hour and a half just now and my wife was trying to work. Your service goes down almost regularly. It sucks.
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Kian Concert
(@kianconcert) reported
@Shawhelp Seriously, contacted them earlier about our cable going out, they said we'll look into it and then nothing until the good night folks. That's great customer service. If I did that at work I would be fired!
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Eddie Moreno
(@animator_Ed) reported
@Shawhelp Raising prices I see, Time to jump ship to Novus. Greed, is a bad look