Shaw outages and service status in Metchosin, British Columbia
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Metchosin, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- TV (67%)
- Internet (33%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin, British Columbia and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria, and Langford.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria
|
Internet | 14 days ago |
|
Victoria
|
TV | 19 days ago |
|
Victoria
|
TV | 23 days ago |
|
Langford
|
1 month ago | |
|
Victoria
|
Wi-fi | 1 month ago |
|
Victoria
|
1 month ago |
Community Discussion
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Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
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KTKCAD (@KTKCAD) reported from Saanich, British Columbia@FP_Champagne as a @ShawInfo internet customer we also receive a fair mobile plan 25G for $25.Please be sure the monopoly gouging gang grandfather these contracts.Canada pays the highest mobile rates in the world yet subsidize the carriers with tax breaks with our $ 😡 not keen
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Ty_soup (@tysoup) reported from Saanich, British Columbia@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
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Delroy Dyer 🇻🇨🇨🇦 (@DelroyDyer89) reported from Victoria, British ColumbiaOne thing we can't lose in the @Rogers @ShawInfo buyout is the excellent customer service at @freedomsupport. So much better than the rest.
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
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Ian holt (@holtyny) reported from Victoria, British Columbia@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
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ConnorEdwards.eth (@connoredwards) reported from Victoria, British ColumbiaHey @ShawHelp, when will Outage # INC0996046 be resolved? I need to do some work here…
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patrickseward (@PatrickSeward) reported from Saanich, British Columbia@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
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Jenn Tranmer (@vicmomdoc) reported from Langford, British Columbia@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
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SilverQuillCreative (@silverquillgrp) reported from Sooke, British Columbia@orchard_leanne And I with @ShawInfo but this merger is not working. @CRTCeng
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Evan Leeson (@EvanLeeson) reported from Saanich, British Columbia@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
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Lisa Anderson🇨🇦🏳️🌈 (@deaftravel) reported from Saanich, British Columbia@Shawhelp what’s up w Shaw internet in Cadboro Bay? Internet is down.
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Cindy Andrie 🏳️🌈 (@candrie) reported from Saanich, British ColumbiaAnyone else in #yyj internet going up and down in this heat. Specifically with @Shawhelp ?
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H. Neal Cropper (@RealNealDeal) reported from Metchosin, British ColumbiaIt's clear to me after three days of terrible service that @ShawInfo is no longer a capable service provider. I live in a capital city and their services are unreliable and frustrating. Sadly I'm on contract with this bad corporate player who cares not about their customers. #yyj
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Chris (@hainzy26) reported from Saanich, British Columbia@Shawhelp Bluecurve appears to be down in a few places around town. What happened?
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Daisy Gal (@Dadadaisygal) reported from Victoria, British Columbia@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
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CanadiansForBiden (@BidenCanadians) reported from Colwood, British Columbia@Shawhelp is there a known internet issue?
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Erin Frances Fisher (@wrongasparagus) reported from Victoria, British ColumbiaHello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
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Jody Klassen (@bellasugarsega) reported from Langford, British ColumbiaI was a @Shawhelp customer for 5 years, until today. Cancelling my service and going with Telus instead. Don’t use this company for internet services, all you’ll have is regrets and ****** hardware.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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OC_2030 (@oc_2030_vision) reported@Shawhelp Still down. Trying a refresh of TVs. Prefer not to reboot xb7 as it takes down all of my security cams for 20 minutes
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Guy_Barnabe (@GuyBarnabe) reported@Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…
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DJ Phoenix (@DJPh03NiX) reported@Shawhelp Doesn’t help. Same issue both on the website and the mobile app.
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Ravi Poojara (@RaviPoojara_rp) reported@Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the
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Kathryn Taylor (@katinedmonton) reportedWhat is wrong with @Rogers . My husband called twice, was on hold for 20 minutes then you hung up. Will the 3rd time be the charm. I hate that @ShawInfo became @Rogers , terrible service
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Sanjeev Lal (@Sanjeev_Lal72) reported@Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?
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Travis Lahey (@Bigroyalt) reportedI am having an issue with our receiver @Shawhelp @ShawDirect I haven’t been able to connect with anyone for support. Can someone please contact me
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported@Shawhelp Well I guess your app guys heard everybody yelling at them. They just released another update - and this one works. But #getitrightthe1sttime and save yourself trouble.