Shaw Outage Report in Metchosin, British Columbia
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Metchosin, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Metchosin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Shaw
Shaw is having issues since 11:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (54%)
-
TV (18%)
-
Wi-fi (10%)
-
E-mail (9%)
-
Total Blackout (6%)
-
Phone (2%)
Live Outage Map Near Metchosin, British Columbia
The most recent Shaw outage reports came from the following cities: Victoria.
| City | Problem Type | Report Time |
|---|---|---|
 Victoria |
TV | |
| Victoria |
||
| Victoria |
||
| Victoria |
||
| Victoria |
||
| Victoria |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Metchosin, British Columbia
Latest outage, problems and issue reports in Metchosin and nearby locations:
-
Ian holt
(@holtyny) reported
from
Victoria, British Columbia
@TELUS @TELUSsupport as long as this keeps going on I will advise our new neighbours to go to @Shawhelp a lady yesterday was having problems with telus to move in next month so now she is calling shaw this morning. Shaw as been brilliant.
-
Erin Frances Fisher
(@wrongasparagus) reported
from
Victoria, British Columbia
Hello @Shawhelp the internet is down again! From your site it doesn't look like a scheduled outage
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp It's too bad, you should be proactive, given the price is the same, there's no additional input cost for Shaw, and you have a happier client. Might offset some if the damage being done to Shaw's rep due to the customer service roll-back over the last few years. #shareholdersfirst
-
Jenn Tranmer
(@vicmomdoc) reported
from
Langford, British Columbia
@antric @TELUS @ShawInfo Yup @ShawInfo asked me to DM. Then I did. Then they didn’t respond. I tried their virtual assistant online. No response either. I get better service in Nicaragua than here. @cbcmarketplace help.
-
Ty_soup
(@tysoup) reported
from
Saanich, British Columbia
@Shawhelp your store front services in Victoria are incredibly terrible!! I sat in the phone all night with you guys trying to get my cable box fixed. You said go to the store front a new box will be ready for pickup.. I’m now wait an HOUR in this store to switch the box!
-
patrickseward
(@PatrickSeward) reported
from
Saanich, British Columbia
@Shawhelp Well, #shawcable changed their plans, now all customers get the same great prices, or so they say. Not only do I feel cheated as a 20+ year customer when new ones got the best prices, now I get the privledge of paying more money, not less. Supervisor please!
-
Evan Leeson
(@EvanLeeson) reported
from
Saanich, British Columbia
@Shawhelp you guys have gone from heroes to zeroes on customer service. My chat queue estimate expired fifteen minutes ago. Where are all the cheerful people I used to talk to on the phone who worked here in Victoria.
-
Daisy Gal
(@Dadadaisygal) reported
from
Victoria, British Columbia
@Shawhelp is there an outage in Victoria currently? If so how long till it’s back up?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
wulfin
(@wulfin) reported
@Shawhelp @baseball_layne I’m in NW Calgary and down also. Already rebooted modem and router.
-
Shaun Briltz
(@Shaun_Briltz) reported
@Shawhelp I guess its the norm here every month we have to put up with some kind of outage. Shaw never offer compensation. I wonder how many times a year @TELUS is out in the Peace
-
Michael Swain
(@Michael50706655) reported
@Shawhelp @IslandLooter Funny, I'm sure I saw his tweet read "when I was a customer." Past tense, meaning he's probably not a customer now. Here's hoping your tech skills are better than your reading comprehension.
-
Devon
(@DevonO7) reported
Hey @ShawInfo ALL OUR INTERNET is out at @hastingsraces why wont you have someone come fix it!?!?!? Im paying for TWO premium internet packages the least you could do is fix it!!
-
Brad
(@OhMyItsBrad) reported
@Shawhelp issue in RD? No sound on cable and the picture flickers in and out.
-
LJ Goalie Monster 🥅
(@LJ_Monster) reported
So i called @Shawhelp for a tech to come to the house. Both confirmations said to wear a mask. So I did. I would have regardless. The tech shows up an hour late with no mask and never offered to put one on. I hope he’s vaccinated #covidab 😡
-
NSTEP
(@NSTEPca) reported
Help Alberta kids understand WHY healthy eating and activity build a better brain! Text KIDS162 to 30333 to donate $10 to NSTEP and support us in creating a wave of health across Alberta. Your $10 donation is matched by @ShawInfo & @ShawClassic, becoming $30 for NSTEP.
-
Mason Scott
(@Mscott_77) reported
@Shawhelp Super slow and always need to reset the router
-
Alex Monk
(@monk_aamonk) reported
@Gandolfo11 @ShawInfo @TELUS Telus sucks too, be patient with Shaw talking from experience, East Van Rules, had to throw that in lol
-
That guy
(@CarversKnife) reported
@Shawhelp my internet is down again...... Like this is happening once every 2 weeks now. This is absolutely ridiculous. What's the point in paying for a service that constantly underperforms and has constant issues?