Shaw Outage Report in Strathcona County, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (59%)
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TV (14%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Strathcona County, Alberta
The most recent Shaw outage reports came from the following cities: Sherwood Park, Edmonton and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Sherwood Park |
TV | |
| Edmonton |
Wi-fi | |
| Sherwood Park |
Internet | |
| Sherwood Park |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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Michael Macfynn
(@Mahykal) reported
from
Edmonton, Alberta
@Shawhelp I just spent 45mins on hold and when I asked how I forward a complaint I was told to write a letter and mail it!! Your a telecommunications company. That is an absolutely unacceptable answer. Your customer service has severely degraded! #verydisappointed #crapservice
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
I swear @CraveCanada is going to make me cancel my cable @Shawhelp
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Dr. Viking Hat.
(@JonLueke) reported
from
Strathcona County, Alberta
Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol
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David van der Leek
(@forddavev) reported
from
Strathcona County, Alberta
@Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
@Shawhelp the service agent never apologized ... just the lack of customer service is sad. I want my mom to switch cause no one should have to do that much running around to update an address and then brush it off like it doesn’t matter. Also being told well log onto the myshaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp we changed our webmail password but we still can’t login
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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Kevin Johnson
(@kjohnsob) reported
from
Edmonton, Alberta
@Shawhelp Naw it’s the interface that sucks. Can’t find anything, worth watching. The only “new releases” are totally obscure
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Muji
(@AHMED__1095) reported
from
Surrey, British Columbia
@Shawhelp is there some sort of internet issue going on currently? Can’t seem to connect, have rebooted multiple times
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orthojake
(@saphzsaphz) reported
@mrskingle @Shawhelp Yeah I hear you. I just sle3nt 1.5 hours on the phone with an agent who gave me 99% dead air before telling me her shift was over so she was just going to send a tech(seriously)... I asked for a sup, and the supervisor told me its an issue on their end they are looking into.
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JT Meldrum
(@JtMeldrum) reported
My @ShawInfo internet is so bad I have to tweet a complaint using data. #pathetic
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Barbara
(@divabarbieyyc) reported
@stpierredan @ShawInfo Yea Shaw has lost it. Customer support is a thing of the past.
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Khush
(@SideBRabbit) reported
@Shawhelp internet been disconnecting every ******* night for few mins randomly @SaskTel can u help ?
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Ladayen
(@ladayen1) reported
@Shawhelp Stadia has been the worst but it's been everything. Someone linked this ticket number INC0931283
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orthojake
(@saphzsaphz) reported
@mrskingle @Shawhelp Having the same issue, after 1.5 hours on phone with tech support, asked for a supervisor, was told lots of people with the issue and they are looking into it...😡
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Kim
(@KimDSmyt) reported
Internet has been down for about five hours. Any idea on Edmonton outages? @Shawhelp
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cindershadow
(@cindershad0w) reported
My Internet was suspended causing me interruptions. @ShawInfo I am very upset with this, I was on with tech support for 3 hours last night trying to get this issue solved, phone now and get told oh u hit the wrong switch. this has become the worse service ive ever had with shaw
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orthojake
(@saphzsaphz) reported
@mrskingle @Shawhelp It might be a separate issue then. Up to you if you just want to wait and see or not.