Shaw Outage Report in Strathcona County, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (1%)
Live Outage Map Near Strathcona County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton, Sherwood Park and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
TV | |
| Edmonton |
Internet | |
| Sherwood Park |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp looking for some help! Services are out at home (nothing listed on area services map for disruption). Send you a DM!
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David Boles
(@DavidJBoles) reported
from
Edmonton, Alberta
@Crackmacs @ShawInfo Encountering the same issue here in the capital. Just got connection & service back.
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Guy Lavallee
(@TheRealMovieGuy) reported
from
Edmonton, Alberta
@Shawhelp why is NHL Centre Ice not working!?? I pay for all out of market games, most channels not working, including Jets Leafs game!!
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ChazNYEG
(@ChazNyeg) reported
from
Edmonton, Alberta
@ShawInfo you're the WORST COMPANY EVER! no wonder you trail @TELUS and always will!!! Switching internet services in the morning (not before because guess what?!?, your servers are down).
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Is there an outage in Edmonton? TV and internet not working.
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Mike Semeniuk
(@WorkerView) reported
from
Strathcona County, Alberta
@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Lindsay MacDermott
(@LMacDerm) reported
from
Edmonton, Alberta
@Shawhelp I ordered centre ice this afternoon and already it’s not working 🙄 help please!
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maria cristina
(@sandwichdYEG) reported
from
Edmonton, Alberta
@Shawhelp hi there is — is there an outage in my area ?!? Every channel says “not authorized “
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Ronni Gordon
(@Ronni__) reported
from
Edmonton, Alberta
@Shawhelp ....Good Morning. Long time Customer wondering what channels to add to watch all curling happenings?? And why is it not included in my package?? So no sports, can’t cast or stream TSN OR log into my Shaw account to stream to watch??? HELP ME PLEASE
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A. Duncan
(@ThisIsMeAt52) reported
from
Edmonton, Alberta
@Shawhelp Hello. We seem to have lost several channels. Please help.
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Cathy Cech
(@425cath) reported
from
Edmonton, Alberta
@danskiu @Shawhelp That was a rough day waiting since 9:15 am for Shaw to fix this. Thank goodness it’s up today.
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Pradeep Padmanabhan
(@4PillarsEdm) reported
from
Edmonton, Alberta
@Shawhelp I had a rep call today and end the call "what is the point in talking with you". It is an abusive way to talk with an existing customer just because you cannot sell what you want. Where do I complain?
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x-Jonathan Teghtmeyer
(@atypicalalbertn) reported
from
Strathcona County, Alberta
@Shawhelp It was very, very bad.
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Floss Bosses
(@yegFlossBosses) reported
from
Edmonton, Alberta
Has anyone else been having issues with @Shawhelp? I’ve been having to reboot my modem everyday. Twice a day sometimes for over a week now.
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Shaun Painter
(@TheSirShaun) reported
from
Edmonton, Alberta
@Shawhelp Northside edmonton. Any issues? I can't get my internet up and running. Thanks.
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Donna McKinnon
(@illustratedword) reported
from
Edmonton, Alberta
@Shawhelp Hey the ‘last watched’ and numerical channel search isn’t working on the remote. Only Guide search and voice command are working. New batteries in remote. Is this a Shaw issue?
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PapaLeits
(@bruceleiter) reported
from
Edmonton, Alberta
@slimschadey161 It’s @Shawhelp that is the issue as usual. It’s the same on all my channels. Turned the TV off for awhile and just switched back on now to watch Finland/US. Let’s hope
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Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
It’s Battle of Alberta game night & @Shawhelp has inadvertently terminated our TV & Internet services earlier than planned - assuming because of our move? A week without Internet or TV? An experiment where I might measure my BP 4 times a day to see what happens. Up or Down?
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Riyaz Sharan
(@ryzshrn) reported
from
Edmonton, Alberta
I am sitting here at my moms place at her internet speed is disturbingly slow. Called @Shawhelp to ask what gives and I am embarrassed by the plans and customer service offered. Hey @TELUSsupport think you can help my mom out? Looking for basic internet that’s at a decent speed.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Nomad dude in Canada
(@GigNomad) reported
@ShawInfo so my old account was paid off 2 yrs ago, and you still have the nerve too go too NCO, the worst collections in Canada too COLLECT MONEY THAT WAS PAID YRS AGO. DONT YOU DARE TRY TOO COLLECT DOUBLE YOU BASTARDS. THAT LADY ON THE PHONE WAS A *****
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Terry Platt
(@TerryPlatt5) reported
@StrategicThghts @TELUS @Shawhelp SHAW tried to do some "trouble shoot" with my mum. 84, dementia , can barely figure out her TV remote. Took over 3 months for SHAW to finally realize that the wires to the house were Olde (1969). They seemed to expect her to climb up the pole herself.
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Falross
(@Falross) reported
@Shawhelp Thanks. Right now I'm on hold on the support line.
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The End of the Road is Coming
(@TheEndoftheRoa4) reported
@ShawInfo Where’s your outage info for BC?
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Falross
(@Falross) reported
@Shawhelp any news of an outage in Lloydminster? Normally service is great, but today has been very hit and miss
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James Taylor
(@Jimmy_jim_bo) reported
@Shawhelp That link does not help. Internet only works for a few minutes at a time. Have to use my phone data which is not free to contact and try to get a resolve. Not a happy customer.
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Jo-Ann Holt
(@JoAnnHume) reported
After over 20 years with @Shawhelp this company chose to terminate our service rather than to make up for a year of what can only be called stunningly poor service. @TELUS has already offered us way more than Shaw ever has. #seeya
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Wear a damn MASK 😷😷🇨🇦
(@ronda_enns) reported
@Jordancjoc @Shawhelp But it’s happening all too often these days. Come on Shaw, we pay a lot of money for service.
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Egg
(@AndisonSullivan) reported
@Shawhelp My internets so slow, I have to play YouTube videos at 50% speed
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Brian Carriere
(@Brian_BCX) reported
@Shawhelp So 90 down and 30 up is bad. Got it. My friend has Telus’ cheapest plan and gets 90/90.