Shaw outages and service status in Strathcona County, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.
- The most common problems reported in this area mention TV.
- TV (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Strathcona County, Alberta
The most recent Shaw outage reports came from the following cities: Sherwood Park, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
 Sherwood Park
|
TV | 18 days ago |
|
Fort Saskatchewan
|
TV | 1 month ago |
|
Fort Saskatchewan
|
Total Blackout | 1 month ago |
|
Sherwood Park
|
TV | 2 months ago |
|
Sherwood Park
|
2 months ago | |
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Sherwood Park
|
Internet | 2 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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Trevor Dool (@dool50) reported from Strathcona County, Alberta@Shawhelp Need help to recover an email for my Shaw Account....
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David van der Leek (@forddavev) reported from Strathcona County, Alberta@Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.
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StMichaelStrangler (@levitron22) reported from Strathcona County, AlbertaTotal cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Faulty (@Line_Fault) reported from Strathcona County, AlbertaMy Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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Dr. Viking Hat. (@JonLueke) reported from Strathcona County, AlbertaHuh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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Pasta Pantry™ (@PastaPantry) reported from Strathcona County, AlbertaOur @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@Shawhelp It was very, very bad.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@NickPaisano @Shawhelp Yes and no available support as usual
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Dhee Govender (@dheego23) reported from Strathcona County, Alberta@Shawhelp please add @onesoccer to the cable service.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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🙀🛸 (@cartfullofcats) reported@Shawhelp Not even really the point. It looks like you've broken our contract with no explanation. But we'll look into our options.
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Gail Eckert (@gaileckert) reported@Shawhelp reporting outage in River heights. Please advise status
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Ugabug (@MaryPChipman) reported@Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.
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D (@superdaddoo) reported@TELUS - Help us! @ShawInfo has had saturated nodes and been overcharging our community for internet. I pay for 2gbps and get between 280mbps - 800mbps starting at 3:00 pm with further degradation into late evening. No ETA for new infrastructure. Need Fibre here ASAP.
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R@X (@RiseN_Guard) reported@ShawInfo LOUSY CUSTOMER SERVICE ....WHY the long wait times just to speak to an agent? You are making billions yet too cheap to hire staff. Corporate Greed!
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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Ryan Brackenbury (@slackerman10) reportedNobody should sign up for @Shawhelp useless customer service that only got worse since the merger. Billions made by these clowns and can’t even get to my house to fix recurrent issues for 48 hours. The amount I pay you should a guy on standby 24/7. #joke #ridiculous #Rogerssucks
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We Talk Wrestling (@WeTalkWrestling) reported@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
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axishairsalons.com (@axishairsalons) reported@Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?