Shaw Outage Report in Strathcona County, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Strathcona County and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 14: Problems at Shaw
Shaw is having issues since 06:00 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (53%)
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TV (19%)
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Total Blackout (11%)
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Wi-fi (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Strathcona County, Alberta
The most recent Shaw outage reports came from the following cities: Edmonton and Sherwood Park.
| City | Problem Type | Report Time |
|---|---|---|
 Edmonton |
TV | |
| Sherwood Park |
Internet | |
| Sherwood Park |
Wi-fi | |
| Sherwood Park |
Internet | |
| Edmonton |
Internet | |
| Edmonton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp I’ve done everything and have been on hold for an hour to make sure I don’t get billed for your poor ppv ordering performance
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp They said if it’s showing up on MacBook & not my iPhoneits still an issue with Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I just got back from Apple Store & they says that the issue with the missing sent email is not their issue but an issue with Shaw
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Derek Coke-Kerr🏉🇨🇦
(@Rugbyplayer) reported
from
Edmonton, Alberta
@Shawhelp I’m not buying “hopefully”. I’m buying a schedule I can rely on. I don’t mean to be rude but @Shaw has an obligation to deliver what I pay for. Not “hopefully” but NOW and DEFINATELY.
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Virginia Fernandes
(@skyviewgal) reported
from
Edmonton, Alberta
@ShawInfo, your endless outages/issues is really becoming an issue. Offering us free movies, does not make up for it.
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@ccmb260214 @EdmontonOilers @Sportsnet @Shawhelp Thanks! That’s where I live too & just had my receivers upgraded. It’s not working good at all 😕
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp Nether does Apple so who can help
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Waynethurson
(@Waynthurson) reported
from
Edmonton, Alberta
Hey @Shawhelp @ShawInfo the stuff I agreed on the phone to renew my contract and the stuff on the contract are totally different. Now, I can't get anyone to answer o return my calls. On hold with Loyalty Maybe I should just go to @TELUSsupport if you can't fix this.
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp @JRog55 This is the second Saturday night Shaw PPV has screwed up. Your service sucks
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DaveCarels
(@DaveCarels) reported
from
Edmonton, Alberta
@Shawhelp customer service sucks
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have they said your service is a 3rd party email address not Apples iCloud email address so they told me to communicate with Shaw
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@mikebrandon90 @Shawhelp nope..representative couldn't help...90 mins on phone..transferred me to diff dept and I left for @1strnd to watch fights....poor performance Shaw
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp I have down that
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Keith Moore
(@kmoorephotos) reported
from
Edmonton, Alberta
@Shawhelp another Oilers game & more problems with my cable since the upgraded equipment was installed. Tired of this S_____. So I put my original receiver back in & now it works great!! I’ll send you the bill for fixing the problem 😂
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Cory Clendenning
(@CVChomes) reported
from
Edmonton, Alberta
@Shawhelp BS..on phone with support and they cang figure it out after 30.mins
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@mike_in_yvr @ShawInfo @Shawhelp No it doesn’t. I feel bad for you now. @ShawInfo #BRUTAL
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Dr. Viking Hat.
(@JonLueke) reported
from
Strathcona County, Alberta
Huh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol
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Joanne #SPNFamily #TWDFamily #OutlanderCAN
(@OutlanderCanuck) reported
from
Edmonton, Alberta
@Shawhelp hi there just sent a dm we are having issues with our wifi not staying connected
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Mark Pavelich
(@MarkPavelich) reported
from
Edmonton, Alberta
@Shawhelp It’s NOT WORKING ALL DAY!
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#ThisIsBS
(@JKerby_88) reported
from
Edmonton, Alberta
@Shawhelp after updating the @WWENetwork iOS app there is no option to sign in using my Shaw login
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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HomelessCalgary
(@HomelessCalgary) reported
@Shawhelp Hey, never mind. It seems to have returned. Thx
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DeplorableCanadian 🇨🇦
(@ArnettK) reported
@Shawhelp We just had a power outage in Coalhurst, AB! Power is back on but no internet! Any idea when it will be back on?
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Andy
(@RockiesRanger) reported
@Shawhelp Thanks, but the problem is with my device protection provider, the one that you sell and I pay you for, but you can't help with when there's a problem.
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Grunstang
(@Grunstang) reported
@Shawhelp Is the Internet down? Nothing for over an hour.
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Cindy
(@cindylouywg) reported
@Shawhelp Thanks! My husband is now actually chatting online with tech support 🤞🏻Fingers crossed.
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Jim Lapage
(@JimTSF) reported
@Shawhelp You've earned the expletive and the prospective families can ******* deal with it. Been chatting with your reps for 2hrs. Their troubleshooting steps brought me from inconsistent internet to no internet and I now have to explain to my employer why I can't login to work tomorrow.
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Jim Lapage
(@JimTSF) reported
Just horrendous customer service from @Shawhelp. I'd recommend another ISP if you rely on an internet connection for work but Canada's landscape for that kind of thing is trash so I guess *******.
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Ian Cassley
(@IanCassley) reported
@Shawhelp why has it taken 6 months, so far, to get our cable buried? Our service has been running above ground along a park, across the lane and across our yard since January or February!! Phoned at least three times and told it's "a work in progress". I don't see any progress!
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Doug Hyde
(@dougy200) reported
@Shawhelp Good evening. Shaw is currently down in South Surrey BC and I am unable to find out an estimate when service might be resumed. Can you offer any advice? Thanks.
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cooperashley h
(@heiashleyy) reported
@Shawhelp apparently there’s an outage in Coquitlam? There’s a message on my Shaw account but nothing online about it