Shaw outages and service status in Strathcona County, Alberta
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- Shaw generated 0 outage signals in the last 24 hours around Strathcona County, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (50%)
- TV (50%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Strathcona County, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Strathcona County, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Strathcona County, Alberta
The most recent Shaw outage reports came from the following cities: Sherwood Park, and Fort Saskatchewan.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 7 days ago |
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TV | 20 days ago |
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TV | 20 days ago |
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Internet | 30 days ago |
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TV | 1 month ago |
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TV | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Strathcona County, Alberta
Latest outage, problems and issue reports in Strathcona County and nearby locations:
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Chad (@neubian1) reported from Strathcona County, Alberta@jsbmbaggedmilk @TELUSsupport @Shawhelp Telus never cancelled our service outright, but it took us over 2 weeks to actually get through to someone in the "right department" to get our unreliable service looked at. First time I have ever considered leaving telus
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Trevor Dool (@dool50) reported from Strathcona County, Alberta@Shawhelp Need help to recover an email for my Shaw Account....
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StMichaelStrangler (@levitron22) reported from Strathcona County, AlbertaTotal cable and internet outage. @Shawhelp will send someone Tuesday...... 5 days from now..... Security camera, remote access, security alerts ALL run thru wifi. Not to mention having to use our phone data for my wife who is working from home. #unacceptable #shawnohelp
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David van der Leek (@forddavev) reported from Strathcona County, Alberta@Shawhelp Thanks for the DM help. Hope we can solve it later tonight with tech support.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Jaytriks @Shawhelp @TELUS I had INET and TV problems for the last year with #Shaw . This last month first month in 13 everything worked. But little effort on their part to keep me as a customer or apologize or ?
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Pasta Pantry™ (@PastaPantry) reported from Strathcona County, AlbertaOur @ShawInfo Phone & Internet is having intermittent issues. Happy to serve you in person. Let’s Eat!
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@Shawhelp It was very, very bad.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@Shawhelp . Once again TV internet and Shaw home is down. Rebooted router no change. To me matters worse all trouble and support is closed. My problem has been occurring for 15 months. Can someone help me
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@NickPaisano @Shawhelp Yes and no available support as usual
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Faulty (@Line_Fault) reported from Strathcona County, AlbertaMy Shaw internet has been bouncing up and down all morning. #shaw #outage @Shawhelp
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x-Jonathan Teghtmeyer (@atypicalalbertn) reported from Strathcona County, Alberta@maxfawcett Shaw. I have had some horrendous experiences with @Shawhelp lately. Was caught in an online chat with them 2.5 hours to get an answer to a question that could have taken 5 minutes over the phone. Then I had no way to lodge a formal complaint about my experience.
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Dhee Govender (@dheego23) reported from Strathcona County, Alberta@Shawhelp please add @onesoccer to the cable service.
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Mike Semeniuk (@WorkerView) reported from Strathcona County, Alberta@DeanEdmonton @NickPaisano @Shawhelp Your right. The DM and trouble shooting is their way of placating pissed off customers but never a resolve. When it is so wide spread how can problem be in individual houses. But they are gone so no resolve again
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Dr. Viking Hat. (@JonLueke) reported from Strathcona County, AlbertaHuh. When you call @Shawhelp and circumvent the decision trees and flowcharts the person uses, by simply saying your modem is getting a WAN IP/DHCP not working from the source.... They kinda get flustered.. lol
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Release the files (@BlackBlazeE) reportedNo stream today as the internet issues are back. Weirdly consistent numbers on up/down speeds, and ping when this happens. Almost like @ShawInfo is throttling our connection.
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Bella Bee (@SmileyYYC) reportedGame 7 and @shawhelp is DOWN!!!!!!!!!! #okcvssas #nba #Shaw
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nobody.hky (@nobodyhky) reportedAnother outage @Shawhelp. Third today and second full, long outage in just over a week. Open ticket but no communication to customers on their website for any of it.
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Drimint (@RisenRealm) reported@Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway
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Faulty (@Line_Fault) reported@Shawhelp my packet loss is 50% 7.8Mbps down! Screaming fast. Chat said it's too busy to help me... literally. Standard every 6 ish month problem
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Jason Silver (@Da_Big_Dogg) reported@Shawhelp question, when watching the 4k stream of an Oil game it goes all pixelated and looks terrible, this happens many many MANY times in just a few min.. how do we solve this??
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Ron McNeil (@DzynrRon) reported@Rogers @Shawhelp Why does your crap router keep thinking its in Calgary ???, PITA effin hassle as google, etc think I am in that **** hole town instead of Cobble Hill, BC VANCOUVER ISLAND ... No matter the device in our home it thinks it is Calgary, PROGRAM BETTER...
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Curtis Tomiuk (@TomiukCurtis) reportedHey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.
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TC-VAN (@RageGeist) reported@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp