Shaw Outage Report in Lake Country, British Columbia
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (48%)
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E-mail (19%)
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TV (15%)
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Total Blackout (9%)
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Wi-fi (8%)
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Phone (1%)
Live Outage Map Near Lake Country, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
| City | Problem Type | Report Time |
|---|---|---|
 Kelowna |
Internet | |
| Kelowna |
Internet | |
| Kelowna |
||
| Kelowna |
TV | |
| Kelowna |
Internet | |
| West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Ametherius
(@Ametherius) reported
@Shawhelp Not my account. It’s my aunties. Are there any issues on shaws end? It was happening to my mom too
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Steph Murray
(@perstephanie_) reported
@Shawhelp hi there! Any known issues in south Surrey/White Rock today? Been down about 20 mins now. Reset modem twice.
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Dash
(@dasher_kcco) reported
@Shawhelp we have had no phone service since yesterday in Nanaimo.
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Jill
(@jedichica) reported
@Shawhelp I don’t need help resolving, but could you answer my last question in this thread? How my 2.4ghz SSID got renamed. Example of “clever” names I set myself in router settings: “MYWIFI_2.4ghz” “MYWIFI_5ghz” Was changed to (before I fixed yesterday): “MYWIFI_5ghz” and “MYWIFI_5ghz”
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Beth Allan
(@adolwyn) reported
Is anyone else in the Beltline #yyc having trouble with their @Shawhelp internet today? It’s been glitchy all day for me and now it seems to have gone down for real.
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Andrew Stevenson
(@andrewds19) reported
@Shawhelp Some of the worst customer service I’ve ever endured. Pay ridiculous rates in the first place for a service. The service doesn’t work properly so we are told we need to buy pods after we are in a contract. So have to pay more to get the service we already pay for...
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Mei
(@SchminkeSchmoo) reported
@Shawhelp What is the point of having this account if you aren't going to help people? I've been waiting over an hour for a response and have now had to resort to contacting someone who has ESL via the online chat help on the Shaw website. Not my original plan for a Friday night.
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Beth Allan
(@adolwyn) reported
Is anyone in the Beltline of #yyc having trouble with their @Shawhelp internet today? It's been spotty all day for me.
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Russ Bevan
(@RussBevan) reported
Why does my TV screen freeze, goes black and then restarts? Getting tired of this Shaw, you had technicians at my house twice in the past month, the blue Shaw van was at the box. Still problems but you expect me to pay my bill by Feb 10. I don’t think so @ShawInfo
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Midnite
(@123midnite) reported
So my internet went down in the middle of three cards with no help from @Shawhelp and then my power went out @EPCOR LOL brown outs? Winter? Covid? Do I need to move somewhere else?