Shaw Outage Report in Lake Country, British Columbia
Problems detected
Users are reporting problems related to: internet, e-mail and tv.
The latest reports from users having issues in Lake Country come from postal codes V4V.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Lake Country, British Columbia
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Lake Country and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Shaw
Shaw is having issues since 07:40 PM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (47%)
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E-mail (20%)
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TV (15%)
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Wi-fi (9%)
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Total Blackout (8%)
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Phone (1%)
Live Outage Map Near Lake Country, British Columbia
The most recent Shaw outage reports came from the following cities: Kelowna, West Kelowna and Lake Country.
City | Problem Type | Report Time |
---|---|---|
Kelowna | Internet | |
West Kelowna | ||
Lake Country | ||
Lake Country | ||
Kelowna | ||
West Kelowna |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Lake Country, British Columbia
Latest outage, problems and issue reports in Lake Country and nearby locations:
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Leaf’s Pug 🎸🏒🇨🇦
(@howee62) reported
from
Kelowna, British Columbia
Well I’m wrong according Shaw it’s #TSN who decided to blackout the #Leafs and #Oilers from 2016 in BC. Jokes on them I know who won. @ShawInfo #shaw
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I can not believe after 8 weeks, 3 modems, 5 service tech visits and numerous phone calls I STILL don’t have wifi. Unbelievable bad service. @Shawhelp @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport again, I do not have wifi. 4 th phone call today and no one seems to know how to fix it. I will now use a personal wifi to get through what need to do and I will schedule a Shaw connection for early next week. @Shawhelp @TELUSsupport @TELUS
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@TELUSsupport I have been doing that for over 8 weeks!! Same problem existed and no one knows how to fix it!! 3 modems, many phone calls, was just on the phone with a technician again, after we hung up it died again @Shawhelp
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Cameron Craig
(@CamJCraig) reported
from
Kelowna, British Columbia
@Shawhelp Ok will do. Cancel please.
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Liam Kidner
(@liamkidner) reported
from
Kelowna, British Columbia
@ShawInfo single-handedly the worst, most disgusting, disrespectful company I've ever had the displeasure of dealing with.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@ShawInfo Dear Shaw, please take me back. I should never have left thinking the grass was greener. 🙄 @TELUSsupport is not helpful.
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Denise E
(@SUPokanagan) reported
from
Kelowna, British Columbia
@CTVMcLaughlin @TELUSsupport It’s been down for 8 weeks. All I need right now is to go back to @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Larry Whiting
(@L_Whiting) reported
@Shawhelp after 2 hrs and 23 mins on hold for customer services for a billing issue, I get a message 'we are experiencing technical problems and cannot complete this call'...click! I know you are experiencing tech problems but is this affecting Customer Services contact as well
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dencentral
(@dencentral) reported
@Shawhelp on hold 1:15:00, Shaw dropped connection. Now waiting 35 min+ for SMS help. My apt building is all Shaw satellite and everyone on my drop line has no signal. Happened abt 2 mos ago, not my eqpt but a fried transformer on roof near dish. But HOW can I get through??
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Matt
(@albertarulez) reported
@IanSeggie @Shawhelp @msilverton Bad move. Telus sucks IMHO
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JasonT
(@JasonThorburn) reported
@Shawhelp How is it that you cannot provide an ETA? The techs must know what needs to be replaced and how long it takes to do that. A full day of thanking for patience and directing to a barely updated page is not customer service. Shocking there are no redundancies. Not impressed!
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WonderSteve
(@TheFallingStar) reported
@Shawhelp Do you have an update on the Surrey outage? Still no service for me after almost 23 hours
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Marcel
(@mlermin) reported
@Shawhelp @gerryvb Same issue here across multiple channels (TSN, CBC, Global)
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Shaquan
(@shaquanking_) reported
@Shawhelp how long until the outage in surrey is fixed :((
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Tamendra Thapa
(@tamendra) reported
@Shawhelp Any updates on Guildford Surrey Shaw internet outage? It’s almost 24 hrs .: no ETA so far !!
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Walter Prager
(@MrMontagoose) reported
@WKRPinCanada @Shawhelp If it just the cache feed or is internet down as well? You can watch in the TSN app.
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Wendy
(@WendyMatthes) reported
@ShawInfo good evening. I have been trying to solve an issue since 3p. I have been on chat and went thru 3 people when the 3rd just dropped me. Now I am going on 2hrs waiting for a return call that was supposed to be a 45min wait. Now what?