Shaw Outage Report in Stony Plain, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (65%)
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Wi-fi (11%)
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TV (10%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (1%)
Live Outage Map Near Stony Plain, Alberta
The most recent Shaw outage reports came from the following cities: Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Internet | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
Internet | |
| Spruce Grove |
Wi-fi | |
| Spruce Grove |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Alexandra
(@ThyQueenAmy) reported
@Shawhelp I called you guys today, waited on the phone for an hour before representative spoke with me and she was willing to help me and told me she'd put me on a brief hold and ended up hanging up on me...now I'm on hold again. I'm literally trying to change from Telus to you guys
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Amy Alexandra
(@ThyQueenAmy) reported
Yo @shawinfo I'm literally trying to switch from one of your competitors to your mobile services and you hang up on me? Just gonna keep @ ing you while I wait on hold...again...
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David Dunbar
(@recdave7870) reported
@Shawhelp your chat in you app is not working
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Truth Hurts
(@TruthHu95402952) reported
@Shawhelp My Telus phone and internet were working fine. I’ve had both services for the better part of a decade and only Shaw has let me down. This last outage was the longest, 24 hours. I’m now considering switching my TVs over to Telus after getting a $550 bill in error.
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Laura
(@laurac131) reported
@Shawhelp is there a problem with internet service in St. Albert? All my neighbors appear to be down as well.
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JSteblyk
(@JSteblyk) reported
@Shawhelp it's been a month and u still can't behoove I'm now paying more money for slower service. I would have tweeted sooner but it took forever to load a mobile twitter page on a brand new phone while standing beside my modem. How is that even possible?
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Ashley Wors
(@smalcowtowngirl) reported
@Shawhelp do you ask for a passcode in a help chat? We’ve been trying to get help for over an hour, 3 different people and now asking for this info.
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West Strong
(@krf248nm) reported
@ShawInfo As a long-term customer, I got over-charged after cancellation plus a threatening letter to pass it to a collection agency. Your custom service is as bad as Telus 20 years ago. People, if Shaw was good before, try not to deal with them now.
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Gord McIntyre 🇨🇦
(@gordmcintyre) reported
@Shawhelp c’mon #Shaw I’ve been cut off three times now while trying to get service through your chat. I don’t want to spend another hour and a half on the phone then be told it’s not your problem by someone in Belize. I pay $170/month and I can’t watch tv. Fix this!
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Alyssa Blossoms
(@BlossomsAlyssa) reported
@ThyQueenAmy @Shawhelp Worst internet ever through Shaw!!! We have been doing home schooling and the Wi-Fi has been awful. Switching to Telus Sunday lol