Shaw Outage Report in Stony Plain, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
The latest reports from users having issues in Stony Plain come from postal codes T7Z.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Shaw
Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Stony Plain, Alberta
The most recent Shaw outage reports came from the following cities: Spruce Grove and Stony Plain.
| City | Problem Type | Report Time |
|---|---|---|
 Spruce Grove |
Internet | |
| Spruce Grove |
TV | |
| Spruce Grove |
Internet | |
| Stony Plain |
Internet | |
| Spruce Grove |
TV | |
| Spruce Grove |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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CB
(@iam_charmed) reported
@Shawhelp the link doesn't work for me lol but im okay for now.
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Joe_Saskatoon
(@joe_saskatoon) reported
@ShawTVSaskatoon @ShawInfo is therr an TV outage in #yxe...645 CST
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Kim
(@dokken71) reported
@Shawhelp Hello Jay. I’ve been on chat for 90 mins going in circles and am ready to sob. My husband died two weeks ago today after a short brutal 3 month battle with cancer after never being sick a day in his life. 2nd time in 1 mth w/worst cust svc for mom in law
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Catherine (Cat) Barr
(@catherinebarr) reported
The service at #Shaw is actually getting worse - and we're a biz client with 3 accounts. Since Friday we've spent 14.5 hrs on the phone. Calls drop. Cannot reconnect. Four different reps have promised to call back - none have. Anyone else finding this? @Shawhelp @ShawInfo
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R y a n
(@Tortacular) reported
@Shawhelp there's no service issues listed in Saskatoon, but my internet has been down for the last hour since I got up. Is there something I should know?
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KL
(@kenkhpak) reported
@Shawhelp hi, seems like the internet is down in my neighborhood rileypark little mountain. Is the crew working on it? I also don’t see it in the outage map
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Manpreet Suhi
(@ManpreetSuhi) reported
@Shawhelp Our service outage is not on the list. Any ETA?
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Kayle Clark
(@kaclk) reported
Love it when @ShawInfo calls and tries to sell me a new tv package that’s $30 more a month with less channels. Customer service is dead.
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Kathy Herasymiuk
(@KHerasymiuk) reported
@Shawhelp What is status of service in West Kelowna? No TV
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Bjorn Christianson
(@Bjornqc) reported
@Shawhelp. this seems the only way to escalate. We use Shaw business internet. For several days, getting a High Latency Problem that Support says "we are working on". 3 remote offices, connected by VPN, are not functioning because the HLP means constant disconnects. 1/2