Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 12/21/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • SuperDave2687 Dave (@SuperDave2687) reported

    @ScuderiaF1Pod @MarkinVancity @ShawInfo Didn’t they just say they couldn’t ‘initiate a DM’ because of regulations? Hard to solve a problem when it’s only a one way conversation Shaw.

  • DacostaAdrian Jedibro95 (@DacostaAdrian) reported

    thanks to all who came out, sadly had to cut the stream becasue the internet decided to yeet itself which is ******* UNACCEPTABLE @Shawhelp @ShawInfo these frame drops and what not have been an issue for DAYS NOW. Will be up again on thursday hopefully

  • purpleponyart Purple Pony Art 🦄🐦🌈🍁 (@purpleponyart) reported

    @Shawhelp Hi! The chat function doesn't work on desktop or Android. Anyhow, we have a Shaw Motorola modem and we haven't been Shaw customers in the past 10 years. Do we drop it off somewhere or ecycle it?

  • lrekiel Leanne Rekiel (@lrekiel) reported

    Canada has highest cell phone rates in the world. Rogers/Shaw merger will exacerbate the situation. Previous Shaw plan: $35 US/Mexico roaming incl. +$45/month pkg int’l roaming. New Rogers plan: $65 Canada/US. $12/day int’l roaming. Do better @Rogers, @shawinfo. CRTC – fix this.

  • JSRyu2023 JS Ryu (@JSRyu2023) reported

    How absolutely frustrating. For more than a month now, we've had sporadic issues accessing the internet at our @AccessArtsCA offices with @ShawInfo. Our entire team is forced to tether from their personal cell data plan to get any work done. I've had it.

  • nokihu Nikki (@nokihu) reported

    @Shawhelp we just “upgraded” to fibre and it’s not any faster in fact it seems like a downgrade but it’s costing us more! Help. @theBurlyChef

  • june_bug_june June MacKinnon (@june_bug_june) reported

    Seems like @Shawhelp network is down or else they’re throttling my internet yet again. I love paying for 500 Mbps and getting 9.4! It makes working from home practically impossible. I’m beyond frustrated with this ongoing saga. Just give me the service I pay for. #shaw

  • Trish_Tyson Trish Tyson (@Trish_Tyson) reported

    @JSRyu2023 @AccessArtsCA @ShawInfo I know you have had issues before and they still haven’t fixed it? You all are supporting the disability community, this must be so frustrating. They need to address it soon and give a nice discount for all the trouble they have caused

  • TeamSoup1 Team Soup (@TeamSoup1) reported

    @ShawInfo I now have to waste another day and gas to drive to your retail store in Nanaimo to fix YOUR mistake.

  • pantsmclee Nancy Lee (@pantsmclee) reported

    Today a @TELUSsupport technician messing around in the box outside our house cut off our internet. Now we have to wait until Sunday for a @Shawhelp technician to fix it. Tonight I’ll be screaming into the void. Tomorrow I’ll be grading assignments at my mom’s. Happy end of term!