Shaw Outage Report in Stony Plain, Alberta
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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (67%)
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Wi-fi (10%)
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TV (10%)
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Total Blackout (6%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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Jason Bouwmeester
(@JustAnotherJay) reported
from
Spruce Grove, Alberta
Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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Lana
(@lana_ban) reported
from
Stony Plain, Alberta
Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
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#FreePalestine
(@Harleydadd) reported
from
Spruce Grove, Alberta
Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Bri
(@cyberqt) reported
@Shawhelp good morning. Have there been any cancellations for service calls in Calgary?
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Bella Bee
(@SmileyYYC) reported
from
Calgary, Alberta
@Shawhelp Hi Ada, spoke with Shaw online yesterday via chat support. Peter said Shaw no longer takes PPV over the phone? I didn’t have a lot of faith in his knowledge of that and I need to make sure the fight is ordered tonight #UFC264
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ
(@weetigo) reported
@Shawhelp The second agent hung up on me when I asked if she can start by authenticate me when she asked how can she help me. Wrong answer I guess. Wasn't rude at all.
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Saeed Burki
(@SaeedBurki) reported
@Shawhelp My business internet service is down and I am on hold to speak to someone for the last 30 mins .. any eta on when you will fix service for Edmonton south - summerside area?
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Prey A
(@PreyA29047598) reported
@Shawhelp I checked there’s no outages in my area atm! Help please
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Graham Maclagan
(@GMaclagan) reported
@Shawhelp Hi again 👋 Now we’re having issues with the cable box. Can’t change channels on our lg smart tv. Everything is hooked up properly. The remote that came with the Shaw box works, but not the smart remote. Any thoughts?
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KTailor
(@iamTailor) reported
@ShawInfo I have intermittent internet issue so I reached out to Shaw customer support, booked an appointment for 7th July 2021. Technician just called me once, didn’t knock at the door & went away without resolving issue. Not getting convincing reply from support. Plz help
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Danielle Lemieux
(@mojodani) reported
@Shawhelp Very disappointed as a 25 year customer we are moving and you don’t provide service in our new area and will not allow us to keep our email address. Willing to pay a monthly fee, very poor customer service.
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donhuk
(@donhuk) reported
@Shawhelp hi Shaw team, I have a lot of my customers in the Alberta area having digital interference with their phone lines. This is causing their dial up debit/credit terminals not to function. Are we aware of any issues. Thank you
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ᐑᑎᑯ | ᑭᒋ ᒪᓂᑑ
(@weetigo) reported
@Shawhelp hung up by a Shaw agent after long wait on the phone. Terrible service.