Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 11/21/2025 09:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. TV (9%)

    TV (9%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    @Shawhelp internet down again in @citysprucegrove It's almost daily lately

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • kenmcall Ken 🇺🇦 (@kenmcall) reported

    @Shawhelp I’m in South Surrey, BC and our home internet has been down since around 8 AM this morning. Any word on when it might be back up?

  • faisalriaz Maverick ✈ (@faisalriaz) reported

    @ShawInfo internet is down in NE Calgary AB. Over 3 hrs now

  • AxiomA87 AA87 🇨🇦🇮🇪🇩🇪 (@AxiomA87) reported

    Don’t waste time with @ShawInfo. Can’t or won’t help you with account issues. Uses your password to hand out to friends and family. In the span of 2 months I’ve had to delete over 60 Ip-Coam ****** relating to my account they could not explain or help getting rid.

  • ConnieEngley Connie E. (@ConnieEngley) reported

    @Shawhelp are you having internet issues? Trying to watch the oilers game but tough to do when tv box has no wifi.

  • LallyAd LallyA (@LallyAd) reported

    @Shawhelp It stoped lagging I’m be buying a mesh that might help

  • LifeIsAHwy83 Its Better This Way (@LifeIsAHwy83) reported

    @Shawhelp Where can find outage information? I’m in southern Alberta and it appears Shaw Cable is down. Any help?

  • Papucci4real Paa Solo (@Papucci4real) reported

    @nonny_mensah @ShawInfo It’s becoming the norm now, at almost 5 hours of outage

  • MannyChehil BrokenSoul ☮️ 🤓 🚀 💘🌎🇺🇦 (@MannyChehil) reported

    Shaw is down again! Shaw went down at November 4, 2022 at 06:50PM in Langley. Im extremely unhappy with this service and home that it will be online soon, I pay to much for the WiFi to be down again! Please fix this problem as soon as possible. shawhelp

  • Candace_YYC Candace_yyc (@Candace_YYC) reported

    @Shawhelp help! We have no internet access at home. Any outages in Calgary?

  • rslade Robert Slade (@rslade) reported

    Well, @koodo's so-called "help" system is even more brain-dead than @Shawhelp's. If you *FINALLY* get to the point of getting it to pass the call to an agent, and then mention *ANYTHING* that it thinks it has in it's puny database, it cancels the agent call ... 1/2