Shaw Outage Report in Stony Plain, Alberta

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

• Internet (54%)
• TV (19%)
• Wi-fi (11%)
• E-mail (9%)
• Total Blackout (6%)
• Phone (2%)

Live Outage Map Near Stony Plain, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove.

City	Problem Type	Report Time
Spruce Grove	Internet	3 days ago
Spruce Grove	Internet	12 days ago
Spruce Grove	Wi-fi	19 days ago
Spruce Grove	TV	3 months ago
Stony Plain	Total Blackout	3 months ago
Spruce Grove	Internet	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

• 
  #FreePalestine (@Harleydadd) reported 22 minutes ago from Spruce Grove, Alberta

  Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

• 
  Lana (@lana_ban) reported 53 minutes ago from Stony Plain, Alberta

  Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

• 
  Jason Bouwmeester (@JustAnotherJay) reported 56 minutes ago from Spruce Grove, Alberta

  Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mandy (@MacMandy2) reported 5 minutes ago

  @Shawhelp Sent a dm a few hours ago. Been on live chat for 3.5 hours today and 3 hours yesterday, and no one is able to help us. I’m being told there is an issue with your system!?? This is ridiculous

• 
  Dr. Kara Maloney (@DocMed_Knee_val) reported 7 minutes ago

  @PrangeMartin @ShawInfo @parkroyal Years of IT memes have lied to us. Turning it off and on again don't magically fix it.

• 
  Paul of Waratah 2298 ...now over Big Pond 48N/123W (@paul_48n) reported 10 minutes ago

  @Shawhelp Moved to Blue Curve in early December. Has some good features but it is buggy. And it has made my Shaw email account I've had for years 'INACTIVE" ???? I know my password, is in Mac's Keychain AND iPassword App. Is mail having problems or is it our 'relationship'

• 
  Julie Ali (@JulieYAli) reported 10 minutes ago

  @kootscrutinizer @Shawhelp @TELUS We checked the contract. The Shaw 300 plan says UP TO 300. So this is a built in strategy. It's difficult to work from home with this sort of poor service provision by Internet providers. We need more competition.

• 
  YYCYaThere (@YYCYaThere) reported 14 minutes ago

  @Funny_Face_Guy @ShawInfo We were the same and shaw said 150 is normal speed when you pay for 300. Absolutely ridiculous.... we upgrade to fibre+gig and still have issues......

• 
  Adi lally (@adifood1234) reported 18 minutes ago

  @micaelakimchi @TELUS Yep Shaw is the best I had shitty service with Telus but with @Shawhelp has really great service my service works great with Shaw never goes down.

• 
  Dr. Ellen Weber (@ellenfweber) reported 18 minutes ago

  @TELUSsupport Telus just installed modem to start internet & cell service. Was told old service at @shawinfo was not stopped & they'd charge $210 to cancel. @Bell.ca also said they'd not stopped service, but unlike Shaw, Bell honored our agreement not to charge me cancelation.

• 
  Julie Ali (@JulieYAli) reported 22 minutes ago

  @kootscrutinizer @Shawhelp @TELUS I'm not sure if this counts as "eligible" problems since their contract specifies that they can go up to 300. However, in my opinion this does count as poor service since the expectation is that service will be consistent and reliable during work hours at home. Why else get it?

• 
  Jeff Meerman 🏳️‍🌈 (@JeffMeerman) reported 24 minutes ago

  @ShawInfo Worst service at Guildford Surrey - drove there, waited in line for a replacement modem, told can’t be served without a ph.tkt &not their problem. told to take old modem back dt because of covid That’s how they treat a customer since ‘98. Hey @TELUS want a new customer?

• 
  Marvin Aquino (@Marvlyn) reported 26 minutes ago

  @ShawInfo how to you show your phone number it seems that when i call someone it always says “unknown” used the *87 *77 function doesnt seem to help