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Shaw Outage Report in Stony Plain, Alberta

Why is my Shaw service not working?

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Stony Plain, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove.

CityProblem TypeReport Time
Spruce Grove Internet 2 days ago
Spruce Grove Internet 11 days ago
Spruce Grove Wi-fi 18 days ago
Spruce Grove TV 3 months ago
Stony Plain Total Blackout 3 months ago
Spruce Grove Internet 7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • JustAnotherJay
    Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

  • lana_ban
    Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • nekaishi
    Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp Oh I know, hence why I made this video ahaha this has been an issue for literal months and it seemed like it was MORE OR LESS okay, like it would dip but only stay there for like 30 minutes to an hour and become normal again and I just dealt with it

  • AndorianIP
    AndorianIP(AiP)🐍 (@AndorianIP) reported

    @Shawhelp its back now it was just a huge pain in the butt when the show was interrupted for like 10 minutes for a stupid infomercial. not sure who screwed that up but...someone did.

  • lizzmckinney
    Liz McKinney (@lizzmckinney) reported

    @Shawhelp hello we are expecting a technician who very late, between 8-10. This is a second no show and no contact to say so. This is completely ridiculous. What kind of customer service do you have ?? Useless. Can u help please

  • joefulgham
    Joe Fulgham (@joefulgham) reported

    Contacted @ShawHelp to get the WiFi on their modem disabled (I use my own router, it was already in bridge mode, they turned WiFi on again at some point and it interferes with mine) and it was EXCRUCIATING so here's me venting about how awful (and useless) the entire process was.

  • KatieVancouver
    KatieVancouver (@KatieVancouver) reported

    @ShawInfo 2 hours later on a phone call & no Wi-Fi or cable and technicians can’t help till Wednesday! We work from home - how is this not a catastrophic failure?! This impacts on our livelihood. And #shaw does not care. Epic customer service failure.

  • GamerTravelling
    TG 🔴🐼 (@GamerTravelling) reported

    @nekaishi @ShawInfo @Shawhelp And if noise is an issue in most cases its due to power being run to close to communications lines and/or improper shielding on the cabling

  • DianeMariePosts
    Diane Marie 🇺🇦 (@DianeMariePosts) reported

    @Shawhelp You know what the problem is. There’s a whole thread of comments. Just do something about it.

  • AndorianIP
    AndorianIP(AiP)🐍 (@AndorianIP) reported

    @GlobalTV @GlobalTV_PR @Shawhelp wow what's up with the reception tonight? First the Global/CBS is interrupted for like 10 minutes of FBI by some stupid informercial and then on the actual Global channel it's no sound? lame.

  • nekaishi
    Nekaishi || VTuber (@nekaishi) reported

    @GamerTravelling @ShawInfo @Shawhelp That conversation was months ago, literally last September. I still have the issue and its getting bad and entirely unmanageable again.

  • GBoulangerie
    Gigi's Boulangerie (@GBoulangerie) reported

    @ShawInfo is the internet down in Summerland area?