Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 03/14/2026 10:05

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • bayanalhorani Bayan Tweeq (@bayanalhorani) reported

    @Shawhelp So if you didn't give me the service that in the two years contract how come you charged me $350 cancelation fee 🤔

  • kierankobitz Kieran Kobitz (@kierankobitz) reported

    @Shawhelp I think it worked! I left the cab box unplugged for longer, and completely unscrewed/reconnected the coaxial cables. Thanks for the help!

  • brad22768135 brad (@brad22768135) reported

    @Shawhelp is there an internet outage in Delta, BC?

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp all possible means were tried. it became functional yesterday around the time your shift started. please look into why the incident wasn't recorded on the outage support page #PaulMcAleese #needstoknow

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @ShawInfo why was your web portal "my account" maintenance not listed on your website as a planned outage for Dec 12/13? It's been down for hours

  • Koodo97749928 Yus Yorhead (@Koodo97749928) reported

    @Shawhelp my account has been down for a few hrs in Vancouver. No mention of this on your support page as a planned or current outage. 1/2 Also I haven't been seeing Shaw Passpoint except for Shaw Passpoint Freedom for which I can't access. What's going on? 2/2

  • Deprio12 Gregory Arnold (@Deprio12) reported

    @ShawInfo When did you give up on customer service?

  • _Nwachinemere Mama💗 (@_Nwachinemere) reported

    @Shawhelp hello, my network is out again this morning. Is this getting resolved

  • JenniferKingsb6 Jennifer Kingsbury (@JenniferKingsb6) reported

    @bchydro @Shawhelp also saying TV, internet & phone service in the area has been impacted. Crews have been dispatched

  • Deprio12 Gregory Arnold (@Deprio12) reported

    @MrComplaintBox Second day of attempting to get my @ShawInfo cable TV Line serviced with zero satisfaction! A huge 0 for customer service and satisfaction. Day 2 no service!