Shaw outages and service status in Stony Plain, Alberta
No problems detected
If you are having issues, please submit a report below.
- Shaw generated 0 outage signals in the last 24 hours around Stony Plain, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Stony Plain, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Stony Plain, Alberta
The most recent Shaw outage reports came from the following cities: Spruce Grove.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 9 days ago |
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Internet | 1 month ago |
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Internet | 2 months ago |
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TV | 2 months ago |
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2 months ago | |
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Internet | 3 months ago |
Community Discussion
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Shaw Issues Reports Near Stony Plain, Alberta
Latest outage, problems and issue reports in Stony Plain and nearby locations:
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Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, AlbertaHey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.
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#FreePalestine (@Harleydadd) reported from Spruce Grove, AlbertaSecond day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.
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#FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta@Shawhelp internet down again in @citysprucegrove It's almost daily lately
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Lana (@lana_ban) reported from Stony Plain, AlbertaHey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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j a (Puffin) (@P_u_f_f_i_n_) reported@Shawhelp bonus points that i got a call trying to sell me a new plan with you guys 5 minutes ago, but i can't get you to come out and do the customer support required for my internet to work.
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Heldy (@HeldyCarvalho) reportedHello, @Shawhelp @Rogers - have been trying to get through to customer service for several days now. Can be in chat for several hours and all it says is “We are currently experiencing a delayed response. Please wait.” The customer service has tanked. Together with Shaw?
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Heldy (@HeldyCarvalho) reported@Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.
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bc_2027 (@bc_2030_vision) reported@Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Jonathan (@jonismrnibs) reportedI miss the coaxial days. Live sports are delayed so bad that sports apps notifications go off first @Shawhelp
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Eden☦️ (@eden14900) reported@Shawhelp Outage issues in north haven
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Vandelay Industries Inc. (@Mowgz_1) reported@staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!
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TC-VAN (@RageGeist) reported@Shawhelp Yes I am still without service
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Guzzzi (@__guzzzzi) reported@ACBgal @Shawhelp Hey! Did you fix it? Same problem here