Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 02/20/2026 12:30

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Stony Plain, Alberta

The most recent Shaw outage reports came from the following cities: Spruce Grove and Stony Plain.

Loading map, please wait...
City Problem Type Report Time
CanadaSpruce Grove TV
CanadaStony Plain Total Blackout
CanadaSpruce Grove Internet
CanadaSpruce Grove Wi-fi
CanadaSpruce Grove Wi-fi
CanadaSpruce Grove Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • youinthebushes You, in the bushes. (@youinthebushes) reported

    @Shawhelp @BMC604 Oh, so we can keep the same channels and packages despite your sweeping, unilateral changes that do not allow that? Or so you can see the extensive "this is broken again" history of your consistently dodgy service? lmao. Tell corporate 'it's a nice line but they're not buying it'

  • Rockawaytheday Chris C (@Rockawaytheday) reported

    @DanTheBookMan2 @Mickey_Kelly @Shawhelp How do we save all our old emails before we cancel shaw? So we have access to important ones we may need in future for reference?

  • NatDoesNotExist (⚬⃔⚬ℕ⚬⃔⚬)at (@NatDoesNotExist) reported

    @Shawhelp It came back on soon after, just a terrible time to drop right away!

  • JBardyla Jay is short for J (@JBardyla) reported

    @Shawhelp Here's the trick, to DM for assistance I'd need access to the internet. Since I'd be in a location where I don't have access to the internet to DM, I can't. If you texted the code to people instead of emailing it, it would solve the issue for those of us without data.

  • Bryan_Leitch Bryan Leitch (@Bryan_Leitch) reported

    @Shawhelp @whale_frank It’s a KNOWN ISSUE. Our local tech ops manager escalated it. Fix it and stop sending people to your DMs.

  • MaryPChipman Ugabug (@MaryPChipman) reported

    @Shawhelp Hi! We've been having issues with our Internet connection, both wireless & ethernet on our laptops & desktops since yesterday afternoon. Not affecting our mobiles. Connection either doesn't work or is unstable. We've done hard reboots etc.

  • IanLucas0408 Ian Lucas (@IanLucas0408) reported

    @Shawhelp Shaw Webmail down again today?!?! (get login screen but doesn't accept username nor password => "login server" problem) => what's happening?

  • whale_frank Frank the Whale (@whale_frank) reported

    @Shawhelp I've talked to and had techs here like 5+ times, it was always blamed on the signal to my building, so I assumed (incorrectly) that the whole building would need rewiring to fix it. Turns out it happens 3000kms away too. so for the umpteenth time, get a grip and fix your ****.

  • Dawn37_yyc Dawn (@Dawn37_yyc) reported

    @Shawhelp any issues with internet service in Calgary? Ours has been in and out for the past two days. When it is working, it’s extremely slow. Reset the modem multiple times, no change.

  • TonyKing15 Tony King (@TonyKing15) reported

    @Shawhelp That did not work.We had a service call a week ago. The cable outside was replaced. TV was working after that. But we lost internet. We resolved that Friday. But we have not had Global TV since.