Shaw

Shaw Outage Report in Stony Plain, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Stony Plain, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Stony Plain and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Stony Plain, Alberta 12/19/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Stony Plain, Alberta

Latest outage, problems and issue reports in Stony Plain and nearby locations:

  • Harleydadd #FreePalestine (@Harleydadd) reported from Spruce Grove, Alberta

    Second day in a row with @Shawhelp internet down. I rely on this for work, and at over $100/month, unacceptable.

  • lana_ban Lana (@lana_ban) reported from Stony Plain, Alberta

    Hey @Shawhelp customer service tech help wait of 7 days when your customers have no phone, internet, cable services is unacceptable! Especially when there’s a minimum of 4 households on the same street with no services since Thursday! Be better @Shawhelp

  • JustAnotherJay Jason Bouwmeester (@JustAnotherJay) reported from Spruce Grove, Alberta

    Hey @Shawhelp is TV down in Spruce Grove? Internet is fine as is phone.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • donner2000 Marc Haine (@donner2000) reported

    Well that was strange I was messaging @shawinfo to get them to escalate my call to customer loyalty, and the agent flatly refused. I guess it's time for me to shop around. sigh #customerservice

  • Geno32335949 Geno (@Geno32335949) reported

    @Shawhelp my internet and cable have not been working for a day and a half, i contacted tech support and they did not give me any updates on whats going on, just told me they would take care of it...

  • annelisegashus lizouyyc (@annelisegashus) reported

    @AnnamariaAlbo @Shawhelp Why is the Calgary outage not listed on the website? 2 hours now…

  • meagan_m84 Meagan McInroy (@meagan_m84) reported

    We all know weather affects satellite signal, but I swear @Shawhelp gets worse every year.

  • annelisegashus lizouyyc (@annelisegashus) reported

    @Shawhelp Yes, a couple of times- said there is an outage and they are working on it- it is 3 hours now so would like to have an idea of what the problem is

  • iNnoVationsc2 Innovation (@iNnoVationsc2) reported

    @Shawhelp Yes Nov 10th morning to 7am. It has continued to be down and is still currently down. I have called and messaged and was informed there was an outage they are working on. Would be nice for a site update with relevant information. But I will DM you and delete this if I am wrong

  • vtragicallyhip Miss V 🇨🇦 (@vtragicallyhip) reported

    @Shawhelp Service issueS. Outages and interruptions are the only thing we CAN count on. We have wasted hours upon hours on chat and phone with multiple reps. Offered to send us a new modem but then wanted us to sign a new contract. Hilarious. How bout give us equipment that actually works!

  • bigsnit robert ouimet (@bigsnit) reported

    @shawhelp Internet down , north van - can you confirm outage ?

  • DrewSurgeoner Drew Surgeoner (@DrewSurgeoner) reported

    @Shawhelp Outage in Richmond area Calgary, when will internet be back up ?

  • eatrunsail Elle (@eatrunsail) reported

    @Shawhelp please update INC1036620 My service has been out for hours