Shaw outages and service status in Sylvan Lake, Alberta

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sylvan Lake, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Internet	5 days ago
Red Deer	TV	9 days ago
Red Deer	TV	27 days ago
Red Deer	TV	1 month ago
Red Deer	TV	1 month ago
Red Deer	TV	1 month ago

Nearby cities with recent reports

Community Discussion

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 22 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TC-VAN (@RageGeist) reported 6 minutes ago

  @Shawhelp Yes I am still without service

• 
  b ☾ (@brandobrennan) reported 6 minutes ago

  @Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.

• 
  b ☾ (@brandobrennan) reported 8 minutes ago

  @Shawhelp I’ve called 2x today for customer support and after 2 hours on hold, the call goes dead (both times). I need help??

• 
  'Nucknation (@surrey1111) reported 11 minutes ago

  @Shawhelp Hello Folks : First “Happy New Year” to you all !! I need to get in my modems properties and thus want to log in. Typical methods are not working. Can you help please ? I have Rogers with Shaw modemalmost 8 months old.

• 
  j@stW@tching (@j4stW4tching) reported 12 minutes ago

  @Shawhelp aeems that roger/shaw internet in ellerslie edmonton is dropping a lot? Any issues in this area?

• 
  bc_2027 (@bc_2030_vision) reported 14 minutes ago

  @Shawhelp Just ch 199 in Victoria . I just got thru on phone. Agent has worked with back office and confirmed the issue. Back office is escalating with channel provider. “THe Frame” Said it might take a day or two but should be fixed. Cheers.

• 
  Alex Snow (@Geodude96) reported 15 minutes ago

  @Shawhelp My internet has been cutting out at least once a day for the past few weeks. Called in once before and was told there was a problem in my area but nothing has changed since then. I'm on Zoom at least once/week & need it reliable. Really getting sick of the bad service.

• 
  Ravi Poojara (@RaviPoojara_rp) reported 17 minutes ago

  @Rogers and @ShawInfo are most unethical companies. When I’m moving out to another province where they are not able to provide fiber internet service, they are asking for early contact break fine. I’m ready to continue with the contract, it is their inability to provide the

• 
  Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 17 minutes ago

  @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

• 
  Jenn (@jskapin) reported 17 minutes ago

  @Shawhelp Internet, and it’s in Cochrane, ab. Self service doesn’t work either.