Shaw outages and service status in Sylvan Lake, Alberta

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sylvan Lake, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	TV	1 day ago
Red Deer	TV	19 days ago
Red Deer	TV	1 month ago
Red Deer	TV	1 month ago
Red Deer	TV	1 month ago
Red Deer	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 20 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 12 minutes ago

  @Shawhelp Now the old TV box doesn't work & the new one to replace the defective one sent us won't arrive until Friday. This 'easy self-install' cost me a half-day & cost Rogers Shaw 3 hours of tech time, just so it could save a few bucks by not sending a techie. And we pay $$$$ for this.

• 
  Madelinenerdfighter from the @IamMADELINEpod (@Madelinenerd) reported 13 minutes ago

  @Shawhelp I'm on hold with tech support as my internet is down. Do you have lower mainland outages?

• 
  axishairsalons.com (@axishairsalons) reported 14 minutes ago

  @Shawhelp What good is feedback when small business owners can’t get help without sitting on hold for hours at a time?

• 
  Ugabug (@MaryPChipman) reported 18 minutes ago

  @Shawhelp I'll try moving the extender to be closer to the box first. If that doesn't work, I'll contact you again.

• 
  Sophie (@sophie_everine) reported 21 minutes ago

  @Rogers i pay a lot of money for your service. Why is there an outage????? @Shawhelp

• 
  Dave (@Danrek77) reported 24 minutes ago

  @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

• 
  always smile 🇨🇦 (@cari_goncalves) reported 30 minutes ago

  @Shawhelp @gfliverpool9966 Not working for me either. Ridiculous

• 
  RogersHelps (@RogersHelps) reported 32 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  Vanessa (@Noosiekins) reported 35 minutes ago

  @Shawhelp It's still down. I was told shawmail doesn't work when I am out of Canada and am overseas according to your tech support!

• 
  bc_2027 (@bc_2025_vision) reported 37 minutes ago

  @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟