Shaw outages and service status in Sylvan Lake, Alberta

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Shaw generated 1 outage signal in the last 24 hours around Sylvan Lake, including 1 direct report.
The most common problems reported in this area mention Internet.
The most recent signal from this area was received Apr 20, 9:39 PM EDT.

Internet (100%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Time of day (EST)	Number of reports	Sylvan Lake	Baseline
Apr 20, 12:00 AM EDT	0	0	0
Apr 20, 12:20 AM EDT	0	0	0
Apr 20, 12:40 AM EDT	0	0	0
Apr 20, 1:00 AM EDT	0	0	0
Apr 20, 1:20 AM EDT	0	0	0
Apr 20, 1:40 AM EDT	0	0	0
Apr 20, 2:00 AM EDT	0	0	0
Apr 20, 2:20 AM EDT	0	0	0
Apr 20, 2:40 AM EDT	0	0	0
Apr 20, 3:00 AM EDT	0	0	0
Apr 20, 3:20 AM EDT	0	0	0
Apr 20, 3:40 AM EDT	0	0	0
Apr 20, 4:00 AM EDT	0	0	0
Apr 20, 4:20 AM EDT	0	0	0
Apr 20, 4:40 AM EDT	0	0	0
Apr 20, 5:00 AM EDT	0	0	0
Apr 20, 5:20 AM EDT	0	0	0
Apr 20, 5:40 AM EDT	0	0	0
Apr 20, 6:00 AM EDT	0	0	0
Apr 20, 6:20 AM EDT	0	0	0
Apr 20, 6:40 AM EDT	0	0	0
Apr 20, 7:00 AM EDT	0	0	0
Apr 20, 7:20 AM EDT	0	0	0
Apr 20, 7:40 AM EDT	0	0	0
Apr 20, 8:00 AM EDT	0	0	0
Apr 20, 8:20 AM EDT	0	0	0
Apr 20, 8:40 AM EDT	0	0	0
Apr 20, 9:00 AM EDT	0	0	0
Apr 20, 9:20 AM EDT	0	0	0
Apr 20, 9:40 AM EDT	0	0	0
Apr 20, 10:00 AM EDT	0	0	0
Apr 20, 10:20 AM EDT	0	0	0
Apr 20, 10:40 AM EDT	0	0	0
Apr 20, 11:00 AM EDT	0	0	0
Apr 20, 11:20 AM EDT	0	0	0
Apr 20, 11:40 AM EDT	0	0	0
Apr 20, 12:00 PM EDT	0	0	0
Apr 20, 12:20 PM EDT	0	0	0
Apr 20, 12:40 PM EDT	0	0	0
Apr 20, 1:00 PM EDT	0	0	0
Apr 20, 1:20 PM EDT	0	0	0
Apr 20, 1:40 PM EDT	0	0	0
Apr 20, 2:00 PM EDT	0	0	0
Apr 20, 2:20 PM EDT	0	0	0
Apr 20, 2:40 PM EDT	0	0	0
Apr 20, 3:00 PM EDT	0	0	0
Apr 20, 3:20 PM EDT	0	0	0
Apr 20, 3:40 PM EDT	0	0	0
Apr 20, 4:00 PM EDT	0	0	0
Apr 20, 4:20 PM EDT	0	0	0
Apr 20, 4:40 PM EDT	0	0	0
Apr 20, 5:00 PM EDT	0	0	0
Apr 20, 5:20 PM EDT	0	0	0
Apr 20, 5:40 PM EDT	0	0	0
Apr 20, 6:00 PM EDT	0	0	0
Apr 20, 6:20 PM EDT	0	0	0
Apr 20, 6:40 PM EDT	0	0	0
Apr 20, 7:00 PM EDT	0	0	0
Apr 20, 7:20 PM EDT	0	0	0
Apr 20, 7:40 PM EDT	0	0	0
Apr 20, 8:00 PM EDT	0	0	0
Apr 20, 8:20 PM EDT	0	0	0
Apr 20, 8:40 PM EDT	0	0	0
Apr 20, 9:00 PM EDT	0	0	0
Apr 20, 9:20 PM EDT	0	0	0
Apr 20, 9:40 PM EDT	0	0	0
Apr 20, 10:00 PM EDT	0	0	0
Apr 20, 10:20 PM EDT	0	0	0
Apr 20, 10:40 PM EDT	0	0	0
Apr 20, 11:00 PM EDT	0	0	0
Apr 20, 11:20 PM EDT	0	0	0
Apr 20, 11:40 PM EDT	0	0	0
Apr 21, 12:00 AM EDT	0	0	0

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Sylvan Lake, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Internet	2 hours ago
Red Deer	Internet	14 days ago
Red Deer	Internet	2 months ago

Nearby cities with recent reports

Red Deer

1 recent signals

2 hours ago

Community Discussion

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

Ryan Veldkamp (@RyanV86) reported 60 minutes ago from Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

Jenn (@jskapin) reported 12 minutes ago
@Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with
We Talk Wrestling (@WeTalkWrestling) reported 13 minutes ago
@Shawhelp No but your website now says a hydro issue is causing it as of 8:55
TC-VAN (@RageGeist) reported 13 minutes ago
@Shawhelp Hi, my internet has been down about 7hrs now and I'm not seeing my location in the outage section. I contacted support earlier and she said there was an open incident INC1743915 for my area. My postal code is V3B7W4. Any ETA's on service restoration?
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 15 minutes ago
@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported 18 minutes ago
@slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly
bc_2025 (@bc_2025_vision) reported 21 minutes ago
@RogersHelps I tried Rogers with Shaw chat support but they no longer seem to have ability for us to add a screenshot for troubleshooting. I just posted 2 screenshots on @shawhelp messaging. Can I get help there or should I repost to your messaging? Thanks for still being here!!
Trina M. Lee (@TrinaMLee) reported 23 minutes ago
@Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.
Lindsay I.R Wiebe (@LindsayWiebeRD) reported 27 minutes ago
@Shawhelp Because it’s a loud modem from the start/ in general. The worst modem I’ve ever had. I honestly miss our old modem.
Rudy Regehr (@rudyrepressed) reported 28 minutes ago
@ShawInfo what is going on with your customer support?! i called and waited to talk to billing for over 2 hours only to have the IVR eventually tell me there was just too many people waiting and then hung up on me. so i went to chat instead and there's 132 people ahead of me!
Hugh Gillis 🇨🇦 (@hgillis) reported 28 minutes ago
@Shawhelp I haven't been able to login to my account in 2 months. I can't stream from any of my devices because I can't login. I"ve called your support 4 times and just keep getting told to try again in a week. Are you ever going to fix this problem?