Shaw Outage Report in Sylvan Lake, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Sylvan Lake, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 17: Problems at Shaw
Shaw is having issues since 06:20 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (10%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Sylvan Lake, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer and Sylvan Lake.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Total Blackout | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Wi-fi | |
| Red Deer |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Sylvan Lake, Alberta
Latest outage, problems and issue reports in Sylvan Lake and nearby locations:
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Ryan Veldkamp
(@RyanV86) reported
from
Sylvan Lake, Alberta
So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Don Bongo
(@DonBongo16) reported
@ShawInfo is internet down in Vancouver? I’ve been out for almost an hour
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Min Ah the Raven
(@songbird72884) reported
@Shawhelp is there an outage in Medicine Hat/ Redcliff? We have no phone or internet and can’t see anything on the support page about it
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BigDaddyJay🇨🇦 🇮🇪
(@BigBadBeaver74) reported
@Shawhelp Tech support isn't 24/7. Note: Jan 16, 2022, Shaw Mobile agents will be unavailable from 8:15pm PST till Jan 17 at 6:00am PST. Does 24/7 mean something different to you guys? Working from home and having to tether my pc to my phone. Thankfully not on a shaw phone.
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15C5U6x542E5Jr1
(@J9S6ag6DjLsuhzL) reported
@Shawhelp how do i get in touch with tech support?
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Josie (she/her please) 🐼
(@Xanateria) reported
. @ShawInfo I've been a Shaw customer for literal decades but I've never felt so unheard and disrespected by a your company as I was today. Why is there no provision for someone who's disabled or chronically ill? I shouldn't be forced to have someone shop for me like a child. 3/4
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mr kaswa
(@mrkaswa) reported
And again, the @shawhelp internet TV box which is "top of the line with the latest software" drops the signal and can't get it back without my intervention.
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Gillrien
(@Gillrien) reported
@Shawhelp I've had private conversations with dozens of tech specialists, why would this be different? You’ll need copies of ping results to one or more sites, same for trace route, yet I've been refused escalation for routing problems over 5 times.
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mr kaswa
(@mrkaswa) reported
It made it last week, but once again, the TV box couldn't handle @shawhelp's release of the American channel from simultaneous substitution. Imagine if I charged them $170/month for a car and it suddenly stopped going forward and required them to change the gears up and down.
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mr kaswa
(@mrkaswa) reported
@Shawhelp I've had to provide the DM with an account number virtually every time only to then be asked for it again by the support person after that. Fair enough re the different types of equipment.
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Todd Jackson
(@Therealtjackson) reported
@Inline4photo @Shawhelp this is getting rediculous up and down all day for like a week now