Shaw outages and service status in Sylvan Lake, Alberta

Problems in the last 24 hours in Sylvan Lake, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Sylvan Lake, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sylvan Lake, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

City	Problem Type	Report Time
Red Deer	Internet	12 days ago
Red Deer	Internet	16 days ago
Red Deer	Internet	23 days ago
Red Deer	TV	27 days ago
Red Deer	TV	1 month ago
Red Deer	TV	2 months ago

Community Discussion

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Shaw Issues Reports Near Sylvan Lake, Alberta

Latest outage, problems and issue reports in Sylvan Lake and nearby locations:

• 
  Ryan Veldkamp (@RyanV86) reported 55 minutes ago from Sylvan Lake, Alberta

  So frustrated with @Shawhelp today. Cable and Internet both went down for over an hour. Internet back at 50% speed and cable is still out. Earliest appointment for a tech to check it out is January 16th(!!). Service outages apparently get slotted into “standard” service calls 👎🏻

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ugabug (@MaryPChipman) reported 22 seconds ago

  @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

• 
  Lindsay I.R Wiebe (@LindsayWiebeRD) reported 27 seconds ago

  @Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.

• 
  RogersHelps (@RogersHelps) reported 4 minutes ago

  @jcnhooper @Shawhelp Hi James. Please connect with technical support at 1-888-764-3771 so we can ensure proper steps are being taken to resolve any technical issues you are experiencing. -Eric

• 
  Drimint (@RisenRealm) reported 9 minutes ago

  @Shawhelp is there an internet outage in Winnipeg. North Kildonan region? Myself and Shaw using neighbors are all having issues this morning. Cant access the outage map since it's stuck on British Columbia for some reason and your apps won't log in. Not that they ever work anyway

• 
  Lynelle (@Bogey_Putt) reported 12 minutes ago

  @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

• 
  Guzzzi (@__guzzzzi) reported 12 minutes ago

  @ACBgal @Shawhelp Hey! Did you fix it? Same problem here

• 
  Alex Deggs (@Alex_Deggs) reported 18 minutes ago

  @Shawhelp I can no longer access the Xfinity app to view my security cameras ever since this single sign on update. I have tried different devices and it’s the same. It keeps taking me back to the sign in page after entering my credentials. Please help asap

• 
  Curtis Tomiuk (@TomiukCurtis) reported 23 minutes ago

  Hey @Shawhelp why has my internet gone down 2 times in the last week? Not very impressed.

• 
  Common Sense Politics Please (@laxbird) reported 25 minutes ago

  You just have to love the ****** @Shawhelp service. They give you chat service that doesn't work for Shaw. Then give you a number that doesn't have service. How are you suppose to contact these people.

• 
  Ugabug (@MaryPChipman) reported 26 minutes ago

  @Shawhelp I have to return the old modem & the new TV box that didn't work. The 1st technician sent me a FedEx label but there's no FedEx in my neighbourhood. The 2nd technician said he was going to send me a label for Canada Post/UPS, both of which are far more accessible but he never did