Shaw

Shaw Outage Report in Red Deer, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 01/23/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaBlackfalds TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • JestDempsey Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • raymch888 Ray Chow (@raymch888) reported

    @Shawhelp service on channels are cutting in and out every minute or so. What’s going on?

  • seannamc SMC (@seannamc) reported

    @Shawhelp Please help! Our blue curve keeps freezing and skipping. Has been happening for two weeks

  • BordFan Bob Heiss (@BordFan) reported

    @Shawhelp Any problems in Lake Country BC. Channels go to black and silent, then come back after a couple of seconds. This happens 4 to 5 times a minute then not for about 15 minutes, then starts again, on all channels.

  • JasonDeath187 Death (@JasonDeath187) reported

    @Shawhelp @cdnstudent Having similar issues in Alberta. Cutting in out. Saying channel is not being broadcast. Comes back after a sec or so.

  • cdnstudent Nick (@cdnstudent) reported

    @Shawhelp I'm not the account holder so I will have to get them to call in if it is indeed an issue that needs to be reported.

  • im_andrewtodd Andrew (@im_andrewtodd) reported

    @Shawhelp Almost 24 hours without internet. Couldn't work from home today so will I be seeing a credit on my account? Not to mention the money I couldn't make today. Not a happy customer right now 😡😡

  • IanSeggie Ian Seggie 🅙 (@IanSeggie) reported

    My god, @Shawhelp has the worst customer service on the planet. Can't watch the #WorldJuniors, TV is black, and they don't employ human beings anymore. Guess the switch to @TELUS is going to happen sooner than we thought

  • P_Samra Pavan Samra (@P_Samra) reported

    @Shawhelp all my services have been down for over 20+ hours now. This **** is ridiculous at this point.

  • RudyMontoya10 Rudy Montoya (@RudyMontoya10) reported

    @Shawhelp Internet has been down for almost a day (Day!) now in Guildford in Surrey, B.C. The last update was at 1:15 pm. Could we get a definitive ETA instead of stringing information? Providing more info is the least you could do at the moment, which you haven't done so far.

  • Zanjandro Zander (@Zanjandro) reported

    Dear @ShawInfo is there any reason why your cable has been so horrible today?