Shaw

Shaw Outage Report in Red Deer, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 12/25/2025 17:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Blackfalds and Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaBlackfalds TV
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Sp3llfyre Attila Fur (@Sp3llfyre) reported

    @Shawhelp Are there any issues on the NW side of Edmonton? Connection has been choppy for a few days and speedtest DL rate jumps from 50-300 Mbps when I tested it.

  • sc_indomitable Suzanne 🦓🧬 (@sc_indomitable) reported

    @Shawhelp 3rd person told us someone would be back today or call if not. Nope. Now on the line with customer retention who offered us a bill credit of less than a week after both of us took the day off to deal with this. Shall I keep going?

  • StressfulGengar Graeme Fortlage (@StressfulGengar) reported

    @JenniferGurke @ShawInfo oof that might be a mistake MTS' service is ****. Always outages, always issues, etc

  • RayK1990 RayK (@RayK1990) reported

    @JenniferGurke @ShawInfo One of the happiest days of my life was taking the MTS modem to the post office to mail it back to them. Too many issues to list. Valley Fiber since. Better service, no issues, cheaper. No question.

  • sc_indomitable Suzanne 🦓🧬 (@sc_indomitable) reported

    @Shawhelp Oh, we still are having the experience. No service since yesterday. Tech walked out saying he was getting a ladder & 2nd person. Never came back. Hung up on 2x by customer service after asking for a supervisor (2nd time could hear super in the background telling him to hang up).

  • TheAshes45 Taylor M (@TheAshes45) reported

    @SarcasticCupcak I think it’s crap and offensive. And may cancel. I complained to @ShawInfo previously about the offensive crap they force feed

  • Mc3ain MikeG (@Mc3ain) reported

    @Shawhelp Never had a home phone issue with Shaw... But plenty of 'nationwide' mobile issues...

  • CanadianFlash54 T L (@CanadianFlash54) reported

    @Shawhelp thanks to your advanced Bluecurve system, that doesn’t realize people who watch NHL payoffs also want to watch the Stanley Cup finals, I did not get to watch the game today. Seems pretty stupid to have to reset the recording for the finals. Where is my @telus fiber?

  • MaryPChipman Ugabug (@MaryPChipman) reported

    @Shawhelp We're still having issues with Internet connectivity days after you reset our modem & we've been rebooting modems, computers, resetting adapters etc to no avail.

  • oceanidiot Heinola Nerd (@oceanidiot) reported

    @JenniferGurke @ShawInfo Speed test that connection once it’s installed. I had BMTS for a an hour before I canceled the service. Was less than@half of what they promised.