Shaw

Shaw Outage Report in Red Deer, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 01/21/2026 11:25

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaBlackfalds TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • TMRWilson Taylor (@TMRWilson) reported

    @Shawhelp good morning, we've been over 24 hours with no internet or cable yet we've had power since yesterday morning in Maple Ridge. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.

  • SmuggyBear80 Indigenous Man #BlackLivesMatter (@SmuggyBear80) reported

    @Shawhelp Internet keeps going down in Calgary. Marlborough area.

  • Landos23 Landon Snyder (@Landos23) reported

    @Shawhelp are you guys experiencing trouble with Shaw Open today at @FlyYYC ?? Cant get anything to load, have tired everything.

  • ksavvy31 Karen (@ksavvy31) reported

    @Shawhelp 2/ They have called in multiple times. And have been offered credits. Not a solution. Or a timeline of when it will be fixed. It’s dangerous for them not to have reliable phone or internet service and no help in sight.

  • GillespieClay clay gillespie (@GillespieClay) reported

    @Shawhelp Still no internet - 36 hours. Both Telus and Rogers working. They also don't want to give update. This is inexcusable. Leaving customers in the dark is horrible client service.

  • PaulKKho Paul K Kho (@PaulKKho) reported

    @victorpanlilio @ShawInfo What happen? Did your Internet broke down as well? Mine went offline for twenty four hours. 😲

  • gussysfarm Gussys Farm (@gussysfarm) reported

    @Shawhelp is there an outage affecting only land line in south Campbell river? Telephone has been down for two days

  • ksavvy31 Karen (@ksavvy31) reported

    5/ ok.. @Shawhelp it took 3 boxes and transformers to blow up before anyone would attempt to look at it. Shaw repair guy finally showed up. These seniors were without a landline for 4 days. The agents on the phone told ppl to stop calling they can’t help. How awful!

  • Priscil05980359 Priscilla Santos (@Priscil05980359) reported

    Still no internet or phone service. I'm in a two year contract, but so far it's been 4 days without service. Will Shaw still charge for services not provided? @Shawhelp

  • TMRWilson Teeny Tiny Turtle (@TMRWilson) reported

    @Shawhelp @Shawhelp we've been 24 hours with no internet or cable yet we've had power since yesterday morning. I know the storm caused a lot of damage but our internet has never been out this long before. I sent you a dm already as well.