Shaw outages and service status in Red Deer, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Red Deer, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
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Internet | 1 month ago |
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Red Deer
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TV | 1 month ago |
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Red Deer
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Internet | 2 months ago |
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Red Deer
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Internet | 3 months ago |
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Red Deer
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Internet | 3 months ago |
Community Discussion
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Shaw Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Travis Kuschminder (@travkus) reported from Red Deer, Alberta@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, AlbertaCome on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Larry Westergard (@LJWestergard) reported from Red Deer, Alberta@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Mark Jones (@markjones65) reported from Red Deer, Alberta@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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O.A (@dae_j01) reported@Shawhelp today is the third day I have been trying to contact your technical support and it is heartbreaking. On one of those days I waited on the call for over 5 hours and no one answered. Can someone reach out to me please? Thank you.
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Vanessa (@Noosiekins) reportedHey @Shawhelp ... Is shawmail down right now? My email app is asking me to re-login only for it to tell me the credentials are incorrect. Then tried web mail and I also can't seem to login. Only started a few hours ago?
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D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
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Lindsay I.R Wiebe (@LindsayWiebeRD) reported@Shawhelp I’ve been trying for a while for a solution, but it looks like we will end up changing providers next month, as we have not found a solution and I’m not the only one who has this issue with the X series modems.
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Dave W (@penskefile79) reported@Shawhelp I need help. My cable keeps cutting out - to the point I can’t watch anything. The shows I recorded also have issues. Some of them have audio issues or are not accessible. I’ve tried to call a couple times - but the hold time is +1 hour and I just give up. Please help.
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bc_2027 (@bc_2025_vision) reported@Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.
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Ugabug (@MaryPChipman) reported@Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.
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bc_2027 (@bc_2025_vision) reported@Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟
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Bella Bee (@SmileyYYC) reported@Shawhelp you’re kidding??????? Connection issues NOW????? $300 a month and you’re ***!!!!!
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Matthew Johnson (@McJohnson922) reported@Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time.