Shaw

Shaw Outage Report in Red Deer, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 01/19/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaBlackfalds TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • YoungSandwich89 PUNXKevin (@YoungSandwich89) reported

    @Shawhelp I don’t know the account details, my brother handles all that. But, like I said, was completely fine yesterday. To waking up today to it being garbage today.

  • JustBeing88 JustBeingHonest (@JustBeing88) reported

    @Shawhelp Nah, let’s keep this public, like I said, the community of Queensland in Calgary has had outages for 10 days now, your own support team told me I was wrong but then checked with your “other support team” who apparently do know about it and don’t have any idea when it will work

  • EricisFreezer EricisFreezer 🏴‍☠️ (@EricisFreezer) reported

    @Shawhelp im having high download latency and it is resulting in high packet loss in games. have tried unplugging and replugging modem and reconnecting to wifi, as well as flush DNS but I am still having these problems

  • kari_elin Kari MacDonald (@kari_elin) reported

    @JMaccle @ShawInfo @equifaxcanada also won’t help and this is the 3rd time it’s been incorrectly reported.

  • Bratt_world Brattani 🧡🍁🎃 (@Bratt_world) reported

    @Shawhelp what’s the deal ? Langley no service for days. No cell, home phone, cable or wifi. It was 60km winds, not much of a storm. Not feeling very confident going forward (both rogers and shaw have shown they’re unreliable) powers been back on over 24 hours now.

  • YoungSandwich89 PUNXKevin (@YoungSandwich89) reported

    @Shawhelp Not sure why, but our internet is down too. Was up yesterday and I see some say it was down for yesterday in Chilliwack. So wondering how it goes from working where I am to being down all day today.

  • joriellepablo Jorielle Pablo (@joriellepablo) reported

    @Shawhelp why am I paying you if my internet is down girl get it togetherrrrrrrrrr

  • ydfished HoopsfanAB (@ydfished) reported

    @Shawhelp you A-holes. The @ZagMBB game is not over. The voice is not on KHQ so fix the program substitution you should never have had programmed. & you @CRTCeng - revoke this pathetic policy!!

  • GauravS19496069 Gaurav Sharma (@GauravS19496069) reported from Surrey, British Columbia

    @Shawhelp I have been out of services from last 48 hours inspite of having electricity at home. Neighborhood is getting services from Telus but shaw seems to not working. Location Fraser heights, Surrey BC. It's so frustrating

  • Pavandeepkk pavandeep kooner (@Pavandeepkk) reported

    @Shawhelp @Rebeccachau I have the same problem. Electricity did not go out but Shaw internet have been down 30 hours. What’s the expected wait?