Shaw Outage Report in Red Deer, Alberta
No problems detected
If you are having issues, please submit a report below.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
-
Internet (61%)
-
TV (16%)
-
Wi-fi (10%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Red Deer, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Internet | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
TV | |
| Red Deer |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
-
Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
-
Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
-
Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
-
Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
-
Jest Sidloski 🇨🇦
(@JestDempsey) reported
from
Red Deer, Alberta
Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
-
Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
-
Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
-
Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
-
Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
-
Kelvin
(@Klvn88) reported
@Shawhelp I just had great service from a phone agent named Sharon (IQ25). She was so helpful and patient with explaining the numbers/situation to me. I really appreciated it. Please pass on my positive feedback to her leadership team. There needs to be more agents like her!!
-
Chris LaBossiere 🚠
(@ChrisLaBossiere) reported
from
Edmonton, Alberta
I am going to cancel my @Shawhelp cable service as a Christmas present to myself. 3 months of half of my channels not working, at full price, was being tolerated. Die Hard on Christmas Eve not working, unacceptable. @TELUS you’ll be up.... get ready. 🎄
-
YYC Media Gal
(@yycmediagal) reported
@Shawhelp Good morning, Was there an outage in #YYC last night? Happy Holidays!
-
Bob Holmes
(@BobHolmesSD36) reported
@Shawhelp Having a similar issue to others on Twitter. 19030 20 Ave. Surrey, had power restored yesterday at 5 PM, and there are no power outages anywhere else in Surrey now. 1/2
-
🇨🇦 John 🇨🇦
(@ProudCdnPatriot) reported
@Shawhelp my mothers service in #kelowna is showing as account inactive and the tech support person was the worst ive dealt with in 20 years and the account has been paid in full
-
Steen (Justine Pulles)
(@steen182) reported
Just had a frustrating interaction with a customer service agent @Shawhelp Your agents need some common sense and empathy.
-
Prashant Singh
(@PrashSingh3) reported
@Shawhelp Really not happy with the Shaw customer service. Even with internet plans on their website, their own representatives can't find it. Unfair treatment to their existing customers by not offering the plan.
-
Monika Sosnowska φ
(@msosnowska) reported
@Shawhelp What would be great is if you actually used this Twitter account to inform and communicate with your customers. Kinda like BC Hydro does. There are clearly issues in Vancouver Kitsilano areas but no updates, no information from Shaw. Why have a help account if it’s not utilized?
-
Indigenous Man #BlackLivesMatter
(@SmuggyBear80) reported
@Shawhelp Internet keeps going down in Calgary. Marlborough area.
-
Jaye McJaye
(@JayeMcJaye) reported
.@ShawInfo I am moving Jan 22nd, but you inexplicably processed my move today. I am now being told that it could take up to 3 business days to restore service. That's a week from now. How am I supposed to work from home in the meantime? Unacceptable.