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Shaw outages and service status in Red Deer, Alberta

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Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 17 days ago
Red Deer TV 18 days ago
Red Deer Internet 21 days ago
Red Deer Internet 2 months ago
Red Deer Internet 2 months ago
Red Deer Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • LJWestergard
    Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • JestDempsey
    Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • travkus
    Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • ultrahottie2000
    Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • markjones65
    Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • cdore52
    Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • LesIsMore1
    Les Stelmach 🇨🇦🇺🇦 (@LesIsMore1) reported

    @slackerman10 @Shawhelp Any company (telcos, banks, util, etc) whose phone line REGULARLY says “we are experiencing higher than normal call volumes” is just short-staffing. They are optimizing cost over service. What is the maximum tolerance for a customer, etc. it’s obviously worse for oligopoly

  • jskapin
    Jenn (@jskapin) reported

    @Shawhelp What can I do to speak with an actual representative? I was emailed to call or login to update my billing info. The app doesn’t work, logging into my account doesn’t work (I get the “oops! Something went wrong!” page), and I get disconnected when I call in to speak with

  • genadxn
    Gena Dixon (@genadxn) reported

    @Shawhelp internet has been awful the last two days in NW Calgary cut out for hours at a time. Cell service too.

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp Now that there's no cable anymore, is the TV signal going to cut out whenever - like now? Our WiFi was fine.

  • McJohnson922
    Matthew Johnson (@McJohnson922) reported

    @Shawhelp So yeah, you'll have to forgive me if I'm not particularly inclined to spend my Christmas Eve on the phone with tech support, with high chances of it being the same unhelpful support guy as last time. (3/2)

  • RickAlsop
    Rick Alsop (@RickAlsop) reported

    @Shawhelp how long will the Internet be down? My busiest day of the month

  • ZiadFazel
    Ziad 😷 Fazel 🇨🇦🇺🇦💉 (@ZiadFazel) reported

    @Shawhelp You’ve admitted you can’t access my account. So what good is sending you a DM? This is my real name. Tell your management to look up my file in your records and fix the problem identified and admitted in your own logs. Entire problem + solution are WITHIN @Rogers. So fix it.

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp No timeline, no email confirmation, and I’m not a new customer. I’m being billed for 2 gigabit now, without the hardware for it. I am hesitant to send this beat up box back without knowing I will be getting hardware to actually use the service

  • MaryPChipman
    Ugabug (@MaryPChipman) reported

    @Shawhelp The new cable-less TV boxes are terrible: everytime the WiFi is interrupted by less than a nanosecond, it crashes. I end up watching on apps instead. So-called 'progress' is actually worse than the tech before it.

  • GuyBarnabe
    Guy_Barnabe (@GuyBarnabe) reported

    @Shawhelp problems with ABC this morning in Winnipeg: XRE-031 37 This channel is temporarily unavailable…. Tried on multiple terminals and via Rogers watch-online website…