Shaw

Shaw Outage Report in Red Deer, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 02/11/2026 04:20

February 11: Problems at Shaw

Shaw is having issues since 02:20 AM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (59%)

    Internet (59%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Blackfalds.

Loading map, please wait...
City Problem Type Report Time
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer TV
CanadaRed Deer Wi-fi
CanadaBlackfalds TV
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • GrimBunny5 GrimBunnyTTV (@GrimBunny5) reported

    Shaw Internet is literally the worst for gaming. Shaw internet being ****** per usual. Ended up costing me even more ranked points and I now have a 1 hour ban. Can @ShawInfo recommend me an internet service provider that actually works? #ShawInternet

  • arunjohn_my Arun JV (@arunjohn_my) reported

    @Shawhelp Swapped a faulty CISCO modem with an XB6 and they’re charging an extra $10! Why? Isn’t faulty hardware your issue? Why is it charged to me?Can someone at @TELUSsupport help offer a better plan to me ?

  • InMyOpinionCAD Just My Thoughts (@InMyOpinionCAD) reported

    Above are my DMs with @ShawInfo these do not include my conversation with the company they hire to take their customer calls which is GATESTONEco whom pays me via Shaw Communications Canada I cannot believe this happened to me I been scammed before but never by a company this big

  • pinkbutterflie8 wyndee (@pinkbutterflie8) reported

    Tech supposed to come to our house to move the modem. I waited 3 hours 8-10am, no call or text. I called shaw and said tech cancelled the service. Omfg! Poor service! @ShawInfo @Shawhelp @ShawDirect

  • JTunerik Jason Tunerik (@JTunerik) reported

    @Shawhelp guys, is there an outage in Southwood area, Calgary?

  • Quece1960 Quece (@Quece1960) reported

    @Shawhelp Is anyone really looking at this? What it the world could take so long to fix?

  • Keydean86 Keisha Dean (@Keydean86) reported

    @Shawhelp is there an outage in surrey. I woke up to my modem saying I needed to register it. I have a small business account and the downstream and upstream buttons are blue not green.

  • Rogie_The_Medic Rogie_The_Medic (@Rogie_The_Medic) reported

    @Shawhelp outage in innisfail again?

  • bigmomma1970 Stacey Frayn (@bigmomma1970) reported

    @Shawhelp what's wrong with your service in Chilliwack today? Pixels, choppy, and skipping!!

  • shaun_driver Shaun Driver (@shaun_driver) reported

    @Shawhelp Shaw Virtual Assistant is buggy. 20 minutes with John to have the system crash. Then password process would load with Xavier. Fix your 《expletive》