Shaw outages and service status in Red Deer, Alberta
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Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
- The most common problems reported in this area mention Internet and TV.
- Internet (75%)
- TV (25%)
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Red Deer, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Internet | 9 days ago |
|
Red Deer
|
Internet | 13 days ago |
|
Red Deer
|
Internet | 20 days ago |
|
Red Deer
|
TV | 24 days ago |
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Red Deer
|
TV | 1 month ago |
|
Red Deer
|
TV | 2 months ago |
Community Discussion
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Shaw Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, AlbertaCome on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Mark Jones (@markjones65) reported from Red Deer, Alberta@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Larry Westergard (@LJWestergard) reported from Red Deer, Alberta@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Travis Kuschminder (@travkus) reported from Red Deer, Alberta@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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️Mike Fricker 🇨🇦 Christian Priest AuDHD CPTSD☯🖖 (@M_S_Fricker) reported@ShawInfo @Rogers Things got worse. Especially your customer service.
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southpaw (@southpaws05) reported@Shawhelp is there an outage in Strathmore, AB for Rogers / Shaw internet service? What is the estimated time for a fix? Your outage map says no problems.
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Mark Banks (@markbanks6) reported@Shawhelp I’m not out of region which is why I reached out. I’ve never had this issue previously. This was also viewed on satellite not digital. You can see from my pic that the broadcast was still playing in the background. Normally the screen is black behind the pop up if out of region
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Quinn Mason MD (@boondocksdoc) reported@Shawhelp @Shawhelp unfortunately no widespread outage on your site and no alert banner in my app under my account. Trying to access troubleshooting just continues a never ending loop of selecting your device then a page that bounces back to select your device. Not user friendly.
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OC_2030 (@oc_2030_vision) reported@Shawhelp Shaw used to have a wonderful feature on phone calls that gave us an estimate of our wait time and also allowed us to get a callback. WE REALLY miss this. Shaw (Calgary White Cowboy hats) seemed to be more 'customer focused' than Rogers (3 piece business suits) take care.
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Rick Alsop (@RickAlsop) reported@Shawhelp Says no outages on site but down detector says otherwise. I did call and can’t wait on hold for several hours for an automated reply.
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b ☾ (@brandobrennan) reported@Shawhelp No, the live chat people sent me to the phone number. I am trying to cancel my service as I have MOVED and no longer need my own internet. I don’t know if one single person is working the line, but this is ridiculous. Even in-store wouldn’t help me.
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Summer (@snowyday15) reported@Shawhelp any updates for when internet will be restored to West Kelowna? The planned outage was ended hours ago.
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Michelle Valancius (@howyougo) reportedShaw cable rogers cable NOT working anyone else #ShawMedia #rogerscable #shawcable @Shawhelp