Shaw Outage Report in Red Deer, Alberta
Problems detected
Users are reporting problems related to: internet, tv and total blackout.
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Full Outage Map
E-mailProblems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 09: Problems at Shaw
Shaw is having issues since 10:00 AM EST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Shaw users through our website.
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Internet (55%)
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TV (17%)
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Total Blackout (11%)
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Wi-fi (9%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Red Deer, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer and Blackfalds.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer |
Internet | |
| Red Deer |
Total Blackout | |
| Red Deer |
Total Blackout | |
| Red Deer |
Wi-fi | |
| Blackfalds |
Internet | |
| Red Deer |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Shaw Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Lisa Neuman
(@ultrahottie2000) reported
from
Red Deer, Alberta
@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Mark Jones
(@markjones65) reported
from
Red Deer, Alberta
@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
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Larry Westergard
(@LJWestergard) reported
from
Red Deer, Alberta
@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Andrew Poole
(@caribouwho) reported
from
Red Deer, Alberta
@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Chris D.
(@cdore52) reported
from
Red Deer, Alberta
@Shawhelp ufc is not working!!
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Jest Sidloski 🇨🇦
(@JestDempsey) reported
from
Red Deer, Alberta
Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Travis Kuschminder
(@travkus) reported
from
Red Deer, Alberta
@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Anne Marie Watson
(@amjwatson) reported
from
Red Deer, Alberta
@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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TJM
(@mathews_tj) reported
@Shawhelp Was on chat for 30 min absolutely no help , booked an appointment for 4 days from now to get new router , hard for people to work from home........
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Isha 🇳🇿🇨🇦
(@Tricialm) reported
So @ShawInfo can't move up the date of service repair for my 85 year old grandma to talk to her dying son because the service repair request had already been logged. Computer says no. So the demographic we just shut the planet down for and locked up? F#@$ em.
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NorthVanMike
(@NorthVanMike) reported
@Shawhelp i'm still waiting for an end to my issue which is in DMs.
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BIG BAD WOLF
(@spade360) reported
@Shawhelp I need some free ****. Y’all keep ruining my evenings. Y’all tricked me.
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Jennifer
(@StellarPet) reported
@Shawhelp @ShawInfo @Shawhelp It's not my account. It's for my grandma in her eighties. And your phone service has been out since Tuesday of last week. I don't have her account number as I can't get a hold of her!
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President-Elect Isha 🇳🇿🇨🇦
(@Tricialm) reported
@ShawInfo you waitlisted my 85 year old grandma to fix her phone for over a week until this Friday. Meanwhile, her son has been moved into palliative care to die, where there are active covid cases. She can't visit him to say goodbye and cant call him or any1 until Friday?? @BC1
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Speaker of truths!
(@NikkiStyxx) reported
@Shawhelp I love how I call for tech support, and the help is just them sending links for me. I could have just googled those answers. Useless and a waste of time
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Shawn Nason
(@ShawnNason) reported
@MattCundill @Shawhelp Oh I was on with a tech( got thru to a real person....until the clock hit 11pm and the line went dead! Shaw has certainly gone down in terms of support in recent years
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Peter Matsubara
(@PeterMatsubara) reported
@Shawhelp there is a lag in sound when watching Shaw Bluecurve on-demand or saved shows. Audio doesn't match video, any way we can fix this?? TIA!
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Jenna Beetstra
(@JennaBeetstra) reported
@ShawInfo paid for the UFC fight and it’s so glitchy we can’t even watch it.... some help?