Shaw

Shaw Outage Report in Red Deer, Alberta

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Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 12/21/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Blackfalds and Red Deer.

Loading map, please wait...
City Problem Type Report Time
CanadaBlackfalds TV
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Vancity_AC AdrianC (@Vancity_AC) reported from Coquitlam, British Columbia

    .@Shawhelp I’ve spent over 3hrs, transferred between 5 agents on chat. Called, transferred, forwarded to FREEDOM mobile (WTF?) for activation, re-dialed Shaw 5-6 times. ALL THIS TO ACTIVATE A NEW SIM. Your warehouse sent cars to wrong address.

  • thesuburbandad Benjie Ramos (@thesuburbandad) reported

    @Shawhelp I'm in the Surrey Cloverdale area. Any word on when service will be back?

  • ThoseRugbyGuys Those Rugby Guys (@ThoseRugbyGuys) reported

    @Shawhelp That page voices no updates. Went down at 8 last night. Not reported on that page till 730 this morning. Last update at ,,830. This gives no help

  • Dillymack74 D. (@Dillymack74) reported

    @ShawInfo Internet down again. Almost everywhere.

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp My PVR (a couple years old) needs frequent rebooting: about once a week. Otherwise there is HUGE lag with the remote: up to 15 or more seconds before there is any response. As well, it frequently mutes sound when hitting Play after a Pause. TWO YEARS of this crap.

  • carlatb40 Carla Brown (@carlatb40) reported

    @Shawhelp @BeingVishav Any updates on this issue?

  • Kromski1 Polski Kanadol 🇵🇱🇨🇦 (@Kromski1) reported

    @ChancesOnLove @ShawInfo They have a outage in my area, but it just seemed so fishy that couple days ago they were pushy for fiber andi said no and today my new modem stopped working lol

  • ChancesOnLove 🌸HOPE4UsAll🌸 (@ChancesOnLove) reported

    @Kromski1 @ShawInfo We had the exact same problem with Telus. Buncha commies. Thankfully we were able to get the second best fiber package for only $20 more than we paid prior so not an all out lose. We’d use 20+ gigs of data off our cellular cause it was so crappy but haven’t had one problem since

  • BeingVishav Vishav (@BeingVishav) reported

    @Shawhelp Can you at least tell us how long it will take to fix, people are suppose to be working from home. You support system couldn’t care any less to inform when will this sort out.

  • WalterJB16 Walter JB (@WalterJB16) reported

    @Shawhelp I've been waiting on hold for FIVE HOURS for support and STILL no agent! Don't you think it's about time Shaw hires a SECOND AGENT? This is unacceptable considering Shaw is one of the few companies making money during the pandemic. HIRE MORE CUSTOMER SUPPORT!!!