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Shaw

Shaw Outage Report in Red Deer, Alberta

Why is my Shaw service not working?

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If you are having issues, please submit a report below.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Full Outage Map

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  • 54% Internet (54%)
  • 18% TV (18%)
  • 11% Wi-fi (11%)
  • 9% E-mail (9%)
  • 6% Total Blackout (6%)
  • 2% Phone (2%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 1 month ago
Red Deer Internet 1 month ago
Red Deer TV 2 months ago
Red Deer TV 3 months ago
Red Deer TV 3 months ago
Red Deer Wi-fi 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • markjones65
    Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • LJWestergard
    Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • travkus
    Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • cdore52
    Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • ultrahottie2000
    Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mowgs2016
    SB (@Mowgs2016) reported

    @Shawhelp Is there an outage in bankview Calgary?

  • davezubricki
    Dave Zubricki (@davezubricki) reported

    @Shawhelp - still waiting for a call. You told me yesterday this was prioritized…. If this is priority your customer service sucks!

  • BackinSask
    Christopher Ryder (@BackinSask) reported

    @Shawhelp Very let down by Shaw. Rely on Shaw wifi for everything. Security, work, Communications, TV, music. Everything. My modem quit on Thurs at 11:45. Helpful phone tech tried for 30 minutes. Concluded I need a service call. Earliest available is Sunday. Down 3 days. Brutal.

  • damnitconnor
    Scott doherty (@damnitconnor) reported

    @Shawhelp any eta on Saint Albert internet fix?

  • cramd
    cramd: Marc Sherwood (@cramd) reported

    @Shawhelp I just need to know where to send the modem. Or if I can drop it off at a Shaw store in the mall. I've had Shaw internet for ~20 years and have not been let down like this before.

  • damnitconnor
    Scott doherty (@damnitconnor) reported

    @Shawhelp Will I get a discount for my service that has been down from 1-5:30, my prime business hours?

  • cramd
    cramd: Marc Sherwood (@cramd) reported

    @Shawhelp looks like I'm going to pack up my Shaw stuff and send it back to you tomorrow. Somehow I was not just sent the wrong modem, but when the correct one was shipped and I was ready to install my order is cancelled. Your customer care team did not seem to care. @TELUS help!

  • AlbertanKelly
    Kelly (@AlbertanKelly) reported

    Anybody having cable issues w/ @Shawhelp in downtown #yeg?

  • jtvancouver
    Jo-Anne Teal (@jtvancouver) reported

    I'm disappointed in myself that I was a loyal customer of @Shawhelp for so long. Finally took the plunge of switching internet providers to save over $30 a month. Shaw insists I return modem by Canada Post.I explained that was not possible, I was told Canada Post was only option.

  • itsyeraa
    Yera (@itsyeraa) reported

    @Shawhelp is your internet just gonna be bad for ever or are you planning on fixing it