Shaw outages and service status in Red Deer, Alberta
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 25, 5:37 PM EDT.
- Internet (100%)
The latest reports from users having issues in Red Deer come from postal codes T4R .
Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.
Problems in the last 24 hours in Red Deer, Alberta
The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Shaw
Shaw is having issues since 04:20 AM EST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Red Deer, Alberta
The most recent Shaw outage reports came from the following cities: Red Deer.
| City | Problem Type | Report Time |
|---|---|---|
 Red Deer
|
Internet | 4 days ago |
|
Red Deer
|
Internet | 9 days ago |
|
Red Deer
|
Internet | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Shaw Issues Reports Near Red Deer, Alberta
Latest outage, problems and issue reports in Red Deer and nearby locations:
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.
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Larry Westergard (@LJWestergard) reported from Red Deer, Alberta@pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet
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Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta@ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.
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Joel Weibel (@blownregal) reported from Red Deer County, Alberta@Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago
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Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta@Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.
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Andrew Poole (@caribouwho) reported from Red Deer, Alberta@Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.
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Travis Kuschminder (@travkus) reported from Red Deer, Alberta@Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!
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Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, AlbertaCome on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.
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Mark Jones (@markjones65) reported from Red Deer, Alberta@Shawhelp please take the W network off and save a marriage! Every shoe is the same!
Shaw Issues Reports
Latest outage, problems and issue reports in social media:
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Shari O'Neill (@ShariONeill12) reported@Shawhelp is the internet down in Anmore along East Road? No connection happening.
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It's been a slice, but I'm leaving this trainwreck (@BCReality) reportedEveryone that is down with Rogers/Shaw internet/email etc, where are you located? Just started here on Vancouver Island a couple of hours ago. #Shaw #Rogers anyone able to get a return to service update? @Shawhelp @RogersHelps @Rogers
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Bella Bee (@SmileyYYC) reportedWTF .@shawhelp ????? You decide to go down during #HockeyDayInCanada ! 😡
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Vanessa (@Noosiekins) reported@Shawhelp We ended up setting up email forwarding, but I don't know if everything is forwarded. It's terrible because I am already using an E-sim so I changed all my 2 factor authentication to email...and well now my email is up in the air. Also it's only incoming that's blocked.
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b ☾ (@brandobrennan) reported@Shawhelp Sadly this is 2 days in a row of trying, and today is the last day of the billing cycle, so if I miss it I believe I’ll be double billed essentially. Sad that I have already wasted 5 hours on hold between the last 2 days. Quite disappointed as a loyal customer.
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D (@superdaddoo) reportedPSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.
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stacey brotzel (@staceybrotzel) reported@Shawhelp I am a very unhappy customer. Spent one hour on the chat line waiting for customer service agent. Then he said he couldn’t help me and a phone. When I called and got through to someone, the lady was lovely. Transferred me to customer service and it was closed.
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Roselle E (@RoselleE14) reported@Shawhelp @Shawhelp yes agreed and it would be helpful if you had a public resource not one only within your account. Even when I look in our account it simply only says network outage since 7:35am and that it is being looked into. @bchydro does this very well and is transparent
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Dave (@Danrek77) reported@Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label
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🇻🇨🇺🇦 G.F. Liverpool™© 🇺🇦🇹🇹 (#DERB NOW) 🧩 (@gfliverpool9966) reported@Shawhelp What was the price of our old 2-year service agreement plan at the corresponding service address I provided in the DM.