Shaw

Shaw Outage Report in Red Deer, Alberta

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The latest reports from users having issues in Red Deer come from postal codes T4N, T4P and T4R.

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Shaw Outage Chart in Red Deer, Alberta 12/13/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Shaw users through our website.

  1. Internet (63%)

    Internet (63%)

  2. TV (13%)

    TV (13%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer and Sylvan Lake.

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City Problem Type Report Time
CanadaRed Deer Internet
CanadaRed Deer TV
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Internet
CanadaRed Deer Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • travkus Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • blownregal Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • LJWestergard Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • markjones65 Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • cdore52 Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • caribouwho Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • ultrahottie2000 Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • JestDempsey Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • amjwatson Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • djdevo79 Dennis (a.k.a. Devo) (@djdevo79) reported

    @ShawInfo Had a hell of a time in Langdon Alberta getting my phone to stay in the Nationwide LTE network instead of a dead Shaw Mobile one last night. First time attempting to use the extended network on my iPhone. Otherwise still quite happy to be saving lots of money

  • Adamwozney Adam Wozney (@Adamwozney) reported

    @Shawhelp what is going on with your Internet service in Calgary, specifically Whitehorn? It's been going down daily for the better part of a week. When I call in they just say there's an issue in my area, but it's not getting any better. Hard to WFH when my ISP doesn't work!

  • CarversKnife That guy (@CarversKnife) reported

    @Shawhelp good morning. I don't see any service interruptions for South Calgary. But I've reset my router 3 times now and am not getting any service.

  • rocko_ca Trev (@rocko_ca) reported

    Hey @Shawhelp , internet seems to be running slow last few days #nanaimo

  • aroc88 Arnold K (@aroc88) reported

    My mom is WFH and she has had to use two sick days already. How is this acceptable? There has been no urgency shown to help us get our services back. What kind of company is this? @Shawhelp

  • jwd7150 Jwd7150 (@jwd7150) reported

    @Shawhelp Be patient 🙏 with r bill were trying to pay it down but money 💰 as usual is tight ..

  • LindsayAlberta Lindsay (@LindsayAlberta) reported

    @Shawhelp hi. We are without service. Just wondering about ETA. Sent a DM

  • reptoid27 Reptoid27 (@reptoid27) reported

    @Shawhelp 1.5 years ago you people 'inspired' several others to offer Minecraft hosting services to me, a PWD, since you at Shaw were expose and proven to be randomly blocking people from a certain Burnaby node. RUDE! Never gonna forgive ya for that, especially as a PWD stuck at home.

  • djispin spin (@djispin) reported

    @ShawInfo is there an Internet outage in Chestermere AB?

  • Emma87607199 Emma (@Emma87607199) reported

    @ShawInfo @Shawhelp I'm so frustrated. Our business line got disconnected. I've spoken to 4 different customer service/billing representatives and nobody can tell me why? I was promised a call back today and nothing....!