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Shaw outages and service status in Red Deer, Alberta

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 67% Internet (67%)
  • 33% TV (33%)

The latest reports from users having issues in Red Deer come from postal codes T4P and T4N .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 11: Problems at Shaw

Shaw is having issues since 11:20 PM EST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 19 days ago
Red Deer TV 19 days ago
Red Deer Internet 22 days ago
Red Deer Internet 2 months ago
Red Deer Internet 2 months ago
Red Deer Internet 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • cdore52
    Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • LJWestergard
    Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • JestDempsey
    Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

  • blownregal
    Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • ultrahottie2000
    Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • travkus
    Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • markjones65
    Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Valomir
    Tyler ❄☕☃ (@Valomir) reported

    @Shawhelp hey pals, I my internet has ceased working a couple times tonight and I'm wondering if there is an outage near the community of Sunalta in Calgary. The modem light is solid white but neither my wifi or Ethernet produce internet. I have power cycled the modem.

  • Valomir
    Tyler ❄☕☃ (@Valomir) reported

    @Shawhelp There was no known outage. My mo-... *sob* my modem reached the end of it's lifecycle. It died doing it's duty; providing me with high speed internet access both via internet and Wi-Fi. *sob* I am forever grateful for its service and will cherish the memories we made.

  • Sanjeev_Lal72
    Sanjeev Lal (@Sanjeev_Lal72) reported

    @Rogers @ShawInfo can we please get proper service no sound and glitchy feed for #mnf @CTV This is becoming a frequent issue last time Canucks game?

  • Bogey_Putt
    Lynelle (@Bogey_Putt) reported

    @Shawhelp is there an outage in North Burnaby/Capitol Hill area? Internet, TV down as of about 9:15am and 5G is very weak signal only on cell? Status?

  • K_O_cowtown
    🏈 "Nemo saltat sobrius" 🏈 (@K_O_cowtown) reported

    @Shawhelp hey are you having issues? Audio keeps dropping off on anything I record and sometime recording just freezes.

  • TrinaMLee
    Trina M. Lee (@TrinaMLee) reported

    @Shawhelp is there any reason why the Wi-Fi is cutting out repeatedly in stony plain? It’s been happening all weekend but got really bad this morning.

  • rojwild
    Roger Wild (@rojwild) reported

    @Bigroyalt @Shawhelp @ShawDirect S'funny, if you want to pay, add a service etc. you get through no problem. Fixed up in no time

  • masonstcc
    Jonathan Mason (@masonstcc) reported

    @shaw @shawhelp So literally nothing is working properly. Service is terrible at best. Not sure this post will even go thru. I pay lots per month and need way better service.

  • superdaddoo
    D (@superdaddoo) reported

    PSA: Filed a CCTS complaint against @Rogers & Shaw (@ShawInfo) today. Shaw/Rogers has stated that their internet infrastructure in my community is unable to provide the 2Gbps download speeds during peak times. 50% to 70% bandwidth loss in peak times. But charging people for it.

  • HeldyCarvalho
    Heldy (@HeldyCarvalho) reported

    @Shawhelp Thanks. I have been trying to use the chat since 9AM. The auto log out feature every 10 minutes is brutal when you have to hold for support for at least hours. The only reason I stayed with Shaw is because you have had better support than Telus, historically.