1. Home
  2. Companies
  3. Shaw
  4. Red Deer
Shaw

Shaw outages and service status in Red Deer, Alberta

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Shaw generated 0 outage signals in the last 24 hours around Red Deer, including 0 direct reports.
  • The most common problems reported in this area mention Internet and TV.
  • 75% Internet (75%)
  • 25% TV (25%)

The latest reports from users having issues in Red Deer come from postal codes T4P , T4N and T4R .

Shaw offers broadband internet, TV and phone services to businesses and individuals. Shaw mainly serves clients in British Columbia and Alberta.

Problems in the last 24 hours in Red Deer, Alberta

The chart below shows the number of Shaw reports we have received in the last 24 hours from users in Red Deer, Alberta and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Shaw. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Red Deer, Alberta

The most recent Shaw outage reports came from the following cities: Red Deer.

CityProblem TypeReport Time
Red Deer Internet 13 days ago
Red Deer Internet 17 days ago
Red Deer Internet 24 days ago
Red Deer TV 28 days ago
Red Deer TV 2 months ago
Red Deer TV 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Shaw Issues Reports Near Red Deer, Alberta

Latest outage, problems and issue reports in Red Deer and nearby locations:

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp Hi. Shaw tv not working this morning. Every channel shows the “not subscribed “ message.

  • ultrahottie2000
    Lisa Neuman (@ultrahottie2000) reported from Red Deer, Alberta

    @ShawInfo tell your support team to stay the hell out of my tweets from now on. Offer cheaper tv rates and then maybe people won't be forced to cancel their cable bills. Same goes with WIFI.

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @Shawhelp support tried to bump it today. tech already booked for site visit tomorrow am. thx.

  • markjones65
    Mark Jones (@markjones65) reported from Red Deer, Alberta

    @Shawhelp please take the W network off and save a marriage! Every shoe is the same!

  • cdore52
    Chris D. (@cdore52) reported from Red Deer, Alberta

    @Shawhelp ufc is not working!!

  • blownregal
    Joel Weibel (@blownregal) reported from Red Deer County, Alberta

    @Shawhelp this Oilers game on SN360 channel 206 is of terrible quality. Looks like I'm streaming on internet from ten years ago

  • travkus
    Travis Kuschminder (@travkus) reported from Red Deer, Alberta

    @Shawhelp our blue sky remote isn’t working and I’ve replaced the batteries. Help!

  • LJWestergard
    Larry Westergard (@LJWestergard) reported from Red Deer, Alberta

    @pgalesloot @Shawhelp Hey Patrick. I called Shaw Tech and got a better answer. There is a fibre optic line issue and they have the service company Nokia on the way to assess the issue. If they have to replace hardware then the connection will go down completely for a while but they don’t know that yet

  • caribouwho
    Andrew Poole (@caribouwho) reported from Red Deer, Alberta

    @CrystalRunsFree @Shawhelp I've been having issues all winter. Now it looks like my pvr hard drive cratered.

  • amjwatson
    Anne Marie Watson (@amjwatson) reported from Red Deer, Alberta

    @Shawhelp My internet is down. I’ve got an online meeting soon, can you troubleshoot?

  • JestDempsey
    Jest Sidloski 🇨🇦 (@JestDempsey) reported from Red Deer, Alberta

    Come on @ShawInfo let’s goooooo. An hour of down internet on the most important meeting of my life sucks. Let’s get this fixed.

Shaw Issues Reports

Latest outage, problems and issue reports in social media:

  • Mowgz_1
    Vandelay Industries Inc. (@Mowgz_1) reported

    @staceybrotzel @Shawhelp Stuck on CBC. Worst nightmare!!

  • JenniferKingsb6
    Jennifer & Devina “The Ginja Ninja” 🇨🇦❤️🇺🇦 (@JenniferKingsb6) reported

    @Shawhelp I need to order a new remote for my DCX 3200-M cable box. Can you help me?

  • Danrek77
    Dave (@Danrek77) reported

    @Shawhelp Yes, I didn’t even unbox this new one. I had contacted support immediately after taking the package from Purolator because the box looked trashed. My problem was the lady on support said nothing about bew hardware or when it might come, just the email with the QR Fed Ex label

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    @Shawhelp I messaged you days ago without a response. Your app also won’t work so attempting to chat with tech support is not an option and now I’ve been on hold for 40min. Your sales calling to lock me in again is poor timing considering the current issues.

  • truebusterflash
    Don T Beakunt (@truebusterflash) reported

    3 ******* hours @Shawhelp of hold and chat only to be told to call back tomorrow because your system can’t book an appointment for more than 2 days out. BS! And then you have the nerve to call and try to sign me up for a new contact. **** that.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp The feedback form seems broken. I filled in the * fields and submitted .. error msg? I checked several times? Please fix form? How do I submit my concern to decision makers? Thank you.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I’ve had 2, and they both have. I am just disappointed and done with this modem. Service used to be so much better.

  • LindsayWiebeRD
    Lindsay I.R Wiebe (@LindsayWiebeRD) reported

    @Shawhelp I just came home and tried these. My internet is still down.

  • bc_2025_vision
    bc_2027 (@bc_2025_vision) reported

    @Shawhelp We really need wait times & callback from Rogers with Shaw support. We had this for > 10 years before it was stopped. Now TELUS has these services and Rogers with Shaw does not. @Rogers Customer service should not be a hardship on hold … no clue whether we will wait hours😟

  • jgarcha
    Jasmine Kaur G (@jgarcha) reported

    The service from @Shawhelp has gone downhill since @Rogers took over. Tired of the increasing costs, and poor service. Constantly dealing with “connection issues” on my TV. Long wait times for assistance from @RogersHelps and no help. UGH. What are the alternatives out there?!